Coordinator
Front Desk Coordinator Job In Saint Louis, MO
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
* Position is 100% in office, located at 1350 Air Park Drive, Farmington, MO. This position will be working with our Data Entry Team.
Position Purpose: Receives and distributes all incoming and outgoing documents in an efficient and timely manner. Enters, photocopies, scans and delivers interoffice correspondence as necessary. Ensure timely and accurate processing of all required document types.
Process all documents within the required workflow system
Open, sort and prepare incoming documents
Image incoming paper documents
Maintain appropriate records, files and processing documentation
Enter pertinent claims information from source documents
Data entry and validation when applicable
Communicate findings and update WorkFront as applicable
Ability to work independently and without direct supervision while adhering to strict deadlines
Meet established department production and quality standards
Assist team members in other areas (in-office or remote) to align with business needs
Perform other responsibilities as assigned
Education/Experience: High school diploma or equivalent. Production related experience preferred. Must be able to maintain high level of confidentiality with sensitive information. Ability to frequently lift up to 40 pounds and stand for intermittent periods of time. Shift work can be daytime, evening, or overnight depending on role, with mandatory overtime (in-office or remote) as business needs require. Must be able to work extended hours, weekends and/or holidays (in-office or remote) based on business needs.
Pay Range: $15.29 - $26.20 per hour
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Tissue Coordinator
Front Desk Coordinator Job In Saint Louis, MO
We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in
careers
that match the unique gifts of unique individuals -
careers
that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
The tissue and biologics coordinator is responsible for
- the release and return of all biologic/tissue products to and from operating room suites and central inventory control for the Main OR and Minor Procedure areas
- performing clinical audit ofpatient records for tissue/biologic implant accuracy including pricing verification
- the maintenance, accuracy, and reporting of all tissue tracking documentation and record keeping including internal tracking sheets, temperature logs, patient tissue database, and Insight implant reports
- tissue inventory management including consignment contracts - track inventory flow and suggest par levels and necessary changes to promote financial stewardship while meeting clinical needs
- reordering all tissue and processing invoices in Lawson for all consigned and stockeditems
- maintaining professional, working relationships with all tissue vendors
- performing annual audits with all tissue vendors
- monthly review and maintenance of AATB (American Association of Tissue Banks) compliance records for all contracted tissue banks
- monthly review and maintenance of all tissue/biologic manufacturer IFU's (Instructions for Use) records
- submitting all new tissue/biologic products to Lawson for Lawson number and building appropriate IC12s
The tissue and biologics coordinator performs duties and responsibilities consistent with our mission, values, and Mercy Service Standards.
Qualifications:
Experience: Previous clinical experience in the Operating Room as a Surgical Technologist preferred
Education: High School Diploma or GED required
Other: Must possess the ability to identify supplies and/or other patient charges that are associated with specific procedures and/or surgeon practices. Knowledge of implant practices and equipment usage is extremely valuable based on the high cost of these line items.Include an understanding of the entire OR patient charge process; guidelines for determining if an item is chargeable; charge data entry/integrity process; integration with patient billing
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We're bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
EEO/AA/Minorities/Females/Disabled/Veterans
Patient Billing/Services Representative III - Heart and Vascular Center
Front Desk Coordinator Job In Saint Louis, MO
Scheduled Hours 40 Serves as the lead to Patient Billing/Services Representatives; plans, organizes, gives direction, and assists in aspects of the front desk/scheduling team; coordinates office functions and performs specialized/technical duties with minimal supervision; serves as a liaison between consumers (staff, patients, healthcare professionals and general public) and advocates the patients' needs.
Job Description
Primary Duties & Responsibilities
* Monitors the performance of the staff areas to ensure quality care and compliance with practice standards.
* Monitors and observes to ensure appointments are scheduled appropriately in accordance with departmental procedures to include scheduling transactions, registration review, pre-arrival processes and HIPAA acknowledgement notification and documentation using department-approved monitoring tools.
* Works with physician and/or appropriate personnel to appropriately triage patient phone calls, tasks and e-mails as needed.
* Assists in management of providers' schedules, scheduling templates and master schedules according to physician protocols and management direction.
* Assists in coordination of training, interoffice activities, schedules, programs, distribution of policy/procedure changes and related administrative needs; serves as primary trainer for new procedures and to new staff members in conjunction with manager.
* Assists in coordination of staff vacations, schedules and coverage.
* Assists with staff timesheets and distribution of accruals.
* Plans, schedules and/or carries out orientation program and staff training/development for established and new personnel under guidance of management.
* Coordinates ordering and monitoring of supplies, equipment, mail and related operational services as needed.
* Maintains required skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards.
* Complies with OSHA, state and federal regulatory sources/standards.
* Acts as backup for staff during peak times, vacations, illnesses.
* Prepares custom reports as directed by management.
* Participates in quality improvement activities to ensure appropriate clinical outcomes.
* Incorporates the Fish Philosophy and Principles into daily job activities.
* Performs other duties as assigned.
Preferred Qualifications
* Knowledge of medical terminology.
* Extensive telephone experience with demonstrated exceptional phone etiquette.
* Experience in a managed care setting.
* Experience using the EPIC System.
* Familiar with WUSM services and programs.
* Extensive knowledge with data entry/computer experience with an automated scheduling system.
* Working knowledge of general office equipment and computers.
* Organization and communication skills that require discretion with confidential information.
* Ability to work independently, prioritize multiple tasks, have knowledge of medical terminology, handle busy phones and capable of working in a fast-paced environment.
* Excellent communication organization and interpersonal skills.
* Ability to handle stressful situations and have excellent decision-making skills.
Required Qualifications
* High school diploma or equivalent high school certification with four years of experience in billing systems and third-party claims and/or experience in a medical office setting or related customer service/office experience or an equivalent combination of relevant education and experience.
* Basic Life Support certification.(Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements.). BLS certification must be obtained within one month of hire date.
Grade
C08-H
Salary Range
$20.57 - $30.84 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
* Up to 22 days of vacation, 10 recognized holidays, and sick time.
* Competitive health insurance packages with priority appointments and lower copays/coinsurance.
* Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.
* WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
* Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
* We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
* WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: ******************************
EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
Front Desk Coordinator - St. Louis, MO
Front Desk Coordinator Job In Saint Louis, MO
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay: $15-$22/hr + BONUS
Full time opportunity: 30 - 40 hrs/week
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchise
Lead Scheduling Specialist
Front Desk Coordinator Job 21 miles from Saint Louis
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Lead Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Lead Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. In addition, takes ownership of training, process improvement and/or quality assurance as assigned. Ensures the team is delivering the highest level of service.
This is a full-time position working 40 hours per week; shifts will vary.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(65%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Arranges transportation and hotel accommodations for patients when appropriate
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(15%) Team Supervision
Manages the training and onboarding of new associates
Assists in the recruiting, interviewing and hiring process for scheduling specialists
Leads regular staff meetings and associate one-on-ones
Monitors and approves timecards
Initiates and participates in staff performance evaluations, development of associates including performance improvement plans and disciplinary actions
Assists in or establishes associate schedules to provide for planned time off, ensuring appropriate staffing levels and adequate center coverage
Ensures comprehensive knowledge of company policies and procedures for scheduling associates
(5%) Performs other duties as assigned
Medical Receptionist - Ophthalmology Consultants
Front Desk Coordinator Job 12 miles from Saint Louis
Job Title: Medical Receptionist (Patient Coordinator) Company: Ophthalmology Consultants Perks: * Full Benefits Package, including Medical, Vision, Dental and Life Insurance * 401k + Employer Matching
* Paid Time Off (PTO) and Paid Holidays
* Paid Maternity Leave
* Competitive Base Pay
* Employee Discounts
Hours:
* Full Time
* Our offices are open Monday-Friday 8am-5pm
* You may have to work a little earlier and/or later as needed
Requirements:
* High School Diploma or GED equivalent
* Favorable result on Background Check
* Basic computer skills
* Strong customer service skills
* Excitement to learn and grow
Essential Functions:
* Facilitate patient flow
* Verify medical and vision insurances
* Effectively communicate with patients, doctors, and managers
* Answer inquiries through phone, email, and in person requests
A Patient Coordinator employee is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
Essential Duties and Responsibilities
* Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
* Answer phones (both external and internal); assure prompt, courteous service at all times
* Practice urgency at all times with patients' time, as well as Doctor's time and schedule
* Manage patient flow in the office
* Knowledge of common fees charged for common visits and collect correct payments
* Complete daily reconciliations / close day / countdown cash drawer
* General office duties and cleaning to be assigned by manager
Other Skills and Abilities
* Reliable transportation that would allow employee to go to multiple work locations with minimal notice
* Desire to gain industry knowledge and training
* Demonstrates initiative in accomplishing practice goals
* Ability to grow, adapt, and accept change
* Consistently creating a positive work environment by being team-oriented and patient-focused
* Ability to interact with all levels of employees in a courteous, professional manner at all times
* Commitment to work over 40 hours to meet the needs of the business
Education and/or Experience
* High school diploma or general education degree (GED) required
* One-year related experience and/or training; or equivalent combination of education and experience
* Favorable result on background check required
* Must be able to provide proof of identity and right to work in the United States
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
PATIENT SERVICE COORDINATOR
Front Desk Coordinator Job In Saint Louis, MO
BASIC FUNCTION AND RESPONSIBILITY: * To perform complex clerical work and supervise an external facility or small group of Patient Service Representatives for the College of Optometry Center for Eye Care. The position has a high volume of public contact where, due to volume and type of services being provided, there exists the potential for highly stressful and challenging encounters.
CHARACTERISTIC DUTIES:
* Subscribe to and ensure the Patient Service Representatives understand College of Optometry Vision, Values and Expectations.
* Assign work/give directions to Patient Service Representatives in order to complete work assignments in a timely and accurate manner.
* Make decisions regarding urgent scheduling, patient or staff issues in the absence of Center Manager and Director of Clinical Operations.
* Assist Center Manager in coordinating Patient Service Representatives' scheduling to meet clinic demands.
* Assist Center Manager in evaluating staff's job performance and participate in annual performance evaluations of clinic support staff.
* Counsel staff concerning work related performance problems in order to ensure that staff understand their responsibilities and to change the staff member's behavior to meet established performance standards.
* Orient and train new staff to perform standard work procedures and carry out assigned responsibilities.
* Maintain staff training manuals.
* Act as liaison between management, health care providers and support staff to ensure communication between these groups.
* Instruct and advise support staff on changes in policies, procedures or working standards.
* Assure accurate information is entered into the Compulink computer systems in order to maintain a current record of patient charges, information and schedules.
* Monitor clinic clerical operations and objectives to ensure the most effective services are being provided and recommend changes which may improve quality of service to supervisor/administration.
* Provide training to clinic staff as needed.
* Perform duties of a Patient Service Representative.
* May be required to perform other duties as assigned.
Shift
MONDAY - FRIDAY 8:00AM - 5:00PM
Minimum Qualifications
Associate's degree or an equivalent combination of education and experience at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary
Preferred Qualifications
* High School diploma or equivalency is required. College work is preferred.
* Four years clerical experience including experience in a health/patient care environment or a position with related clerical and guest relations duties and skills is necessary.
* Supervisory experience and experience in a professional office preferred.
* Ability to establish and maintain effective relationships with patients, visitors, physicians, staff and other persons contacted in the course of work is necessary.
* Demonstrated computer skills are required and familiarity with particularly optometry terminology desired.
* Ability to keep pace with a high volume of patients while performing multiple, sometimes complex tasks is necessary.
Anticipated Hiring Range
Pay commensurate with education and experience.
Hiring Range: $18.50 - $26.34 per hour
Grade: GGS-008
University Title: SENIOR CLINICAL TECHNICIAN
Application Materials
Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.
Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Job site: *****************
Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email *******************. If you are experiencing technical problems, please email **************************.
Other Information
We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences, and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research, and engagement. This commitment makes our university a better place to work, learn and innovate. In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at ***********************************************
Values Commitment
We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.
In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.
Equal Employment Opportunity
The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit *********************************** or call the Director of Employee and Labor Relations at ************.
To request ADA accommodations, please email the Office of Human Resources at ***************.
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Medical Office Receptionist
Front Desk Coordinator Job 21 miles from Saint Louis
Full-time Description
Are you a caring and enthusiastic person looking for a fulfilling healthcare career? Pepose Vision Institute is a fun, fast-paced, lively surgeon's office. We work hard to ensure our patients have the latest treatment options. Our commitment is to provide the highest quality of comprehensive eye care! We seek a Medical Office Receptionist with some billing/RCM experience to join our dynamic team.
This is a full-time, Monday - Friday day shift position with No Weekends and No Holidays!
Understand the importance of a work-life balance, we want our team members to thrive personally and professionally. In addition to a rewarding career, we offer a comprehensive wellness package that includes exciting benefits such as:
Excellent health insurance benefits
Generous 401k matching program
Paid time off
Paid holidays
Free counseling and support services
Employee Perk Package and so much more...
Some of the duties/responsibilities include:
Answering all incoming phone calls, properly triaging and message taking.
Interactions with patients to verify demographic and health insurance information.
Data entry and updates of patients' information into our Electronic Health Record system.
Obtaining patient's payment for exams/procedures.
Prepping paperwork, mailings, and clerical duties.
Scheduling appointments and managing the office schedule.
Other administrative duties as assigned by management.
Requirements
The successful candidate will have:
Strong Hospitality and patient care skills
Strong communications skills
Be able to multitask with a strong attention to details
Be a Team player and work well with others
Previous Medical Field experience preferred, but not required
Previous Billing/RCM experience is a plus
If you are seeking new adventures in patient care and are passionate about going above and beyond to ensure all patients are given the best patient experience, then we want to hear from you... Please Apply!
#INDHP
PRN Medical Receptionist - St. Louis, MO
Front Desk Coordinator Job In Saint Louis, MO
Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.
ABOUT THE JOB
Marathon Health medical receptionists provide administrative support in On-Site medical clinics.
ESSENTIAL DUTIES & RESPONSIBILITIES
* Welcomes patients and visitors by greeting them, in person or on the telephone; answering and/or referring inquiries
* Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
* Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
* Comforts patients by anticipating patients' anxieties and answering questions
* Ensures availability of treatment information for the provider by filing and retrieving patient records
* Maintains patient accounts by obtaining, recording, and updating personal and financial information.
* May complete prior authorization paperwork for insurance, fax communications for referrals, or perform similar administrative duties.
* Maintain front reception area in a clean and professional looking manner. May also be responsible for stocking and re-stocking office equipment and work with delivery services to manage outgoing and incoming deliveries.
* Assist Medical Assistants with Electronic Medical Record (EMR) data entry by entering patient information and other information as required. May scan and upload forms as necessary.
* Maintain confidentiality of patients and their records
* Perform other duties as assigned or required
QUALIFICATIONS
High school diploma or general education degree (GED) required and 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience. Associate degree in healthcare or a related field preferred. Must be proficient in the use of an electronic medical record system; prior experience with ECW strongly preferred.
Pay Range: $19.00-22.00/hr
The actual offer may vary dependent upon geographic location and the candidate's years of experience and/or skill level.
Receptionist - Ballwin, MO
Front Desk Coordinator Job In Saint Louis, MO
Are you ready to join the highest-rated healthcare team in the greater St. Louis area? Do you want to work in an environment that will grow your skills and medical knowledge? At Total Access, we are changing how healthcare is delivered.
Company Overview:
Total Access Urgent Care (TAUC) has been proudly providing top-ranked patient care for St. Louis communities since 2008. TAUC (pronounced "talk") began with the belief that patients should have access to fast, friendly, and affordable care. We have state-of-the-art onsite digital X-ray, CT scan, Ultrasound, EKG, and common laboratory assays. Our services include IV hydration and medication administration, laceration suturing, reduction and splinting minor fractures and dislocations, and abscess drainage. We strive to show the world how healthcare can be delivered.
Clear Communication:
Competitive Pay: Full-time positions starting at $17-$18/hour based on experience with multiple opportunities for performance and training-related promotions.
Benefits: Medical, Dental, Vision Insurance, Free care at TAUC locations, 401(k), PTO, online ticket discounts, and Amazon Prime reimbursement or Sam's, Costco, or BJs base memberships.
Schedule: Flexible schedule - can have certain weekday(s) off for classes, family, etc. Work 3 days per week, alternating weekends/holidays.
Hours: Shifts are 8a-8p.
Locations: Most shifts at your closest 10 locations.
Culture: Join the highest rated healthcare provider in St. Louis. Fast, friendly, affordable healthcare.
Growth: Opportunities for you to learn new skills, achieve, and earn more.
Impact: Make a difference in our patients' lives every day you come to work.
Response: We promise to email you back within 7 days. What are you waiting for? Apply today.
Job Description:
Compassionately greet patients
Accurately input patient information
Verify insurance and collect copay
Answer incoming calls with care
Thank patients for visiting
Requirements
Full-time (3 days a week)
12-hour shifts (no overnights), alternate weekends, alternate holidays
Driver's License
Reliable transportation
Minimum age requirement of 18 years old
Desire to work in a fast-paced team environment
Benefits:
Check out our Google Reviews. We love what we do.
Clear, consistent path for higher pay by earning achievements for performance and positivity
Medical, Dental, Vision, Life, and Short Term Disability insurance
Free care for you, your spouse, and children (18 years and younger) at all TAUC locations
401(k) plan with both employer match
Paid Time Off (PTO)
Amazon Prime reimbursement or Sam's, Costco, or BJs base memberships
Online ticket discounts
Employee Assistance Program (EAP)
Leadership and growth opportunities
We are an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees and patients.
Join the Best Team. Apply today.
Salary Description $17-18/hour
Sr. Front Desk Coordinator
Front Desk Coordinator Job In Saint Louis, MO
at Mac Properties
Mac Properties is a dynamic and growing private residential real estate company with operations in the metropolitan areas of Chicago, St. Louis and Kansas City. Overall Responsibility:
The Sr. Front Desk Coordinator will be responsible for overseeing and directing front desk operations across the portfolio including resident services (maintenance service requests, package retrieval, building access/security) and administrative support.
The Sr. Front Desk Coordinator establishes and implements management plans for improved resident satisfaction and standardizing best practices within the department. Interested candidates should have the availability to work four days a week from 2:00 pm to 10:30 pm and on Wednesdays from 11:00 am to 7:30 pm
Essential Functions:
Oversees the Front Desk Coordinators. Assist the management team with departmental recruiting, training, and help develop, set goals and support front desk staff.
Conducts employee meetings to ensure team members are aware of company goals, standards, and procedures.
Coaches and mentors the Front Desk team to deliver prompt and courteous service, with professionalism, integrity, and confidentiality, consistently exceeding industry standards.
Coordinates Front Desk scheduling to ensure adequate coverage across the Chicago portfolio. Updates monthly 24-hour scheduling via Salesforce.
Acts as on-call back-up to fill any schedule gaps.
Assists with entering service requests and ensures they are assigned to the appropriate staff member via Salesforce.
Facilitates ongoing positive resident relations by training the Front Desk team on MAC goals for resident satisfaction and resident retention, identify building improvements and ensuring residents are informed of planned building repairs.
Orders office supplies for the Front Desk team and completes timely purchase orders.
Performs other related duties and assignments as required..
Required Skills/Experience and Education:
Bachelor's Degree in business or other related field preferred.
Strong computer skills including Microsoft Office proficiency. Experience with Salesforce preferred.
Exceptional customer service and follow-through skills.
Ability to retain composure within an occasionally stressful environment.
Outgoing personality - enjoys interaction with residents.
Strong organization skills. Ability to set priorities, pay attention to details, handle multiple tasks, and meet deadlines.
Ability to interact with management, peers, residents, visitors, and prospects in a professional and pleasant manner.
Strong communication skills, both oral and written.
Please be advised that ALL new hires will be required to successfully complete a criminal background investigation prior to employment. The receipt of satisfactory responses to reference requests, and the provision of satisfactory proof of an applicant's identity and legal authority to work in the United States are also required.
About Mac: We believe that the quality of one's life is directly related to the quality of one's home. Since 2002, we have been creating rental homes and investing in neighborhoods for our residents in Chicago, Kansas City, and St. Louis. Our vision is to enable better lives through better homes- for our residents, our communities, and our colleagues.
Dental Front Office
Front Desk Coordinator Job In Saint Louis, MO
Reports to: Practice Operations Manager and Doctor Pay: Hourly Hours: M-F, 30-40 hours a week Benefits: Full-Time We are looking to add to our front office team at our growing dental practice! Responsibilities include but are not limited to:
Answering the phone in a timely matter. Scheduling patients over the phone using proper etiquette and helping the patient understand the purpose of their appointment.
Confirm all patient appointments the day before.
Providing the patient with a good “first impression” as they walk in by greeting and helping them check in.
Maintaining a clean and professional reception area including patient bathroom areas.
Scheduling appointments using the office and provider's parameters.
Collect patient portions at the time of treatment and post payments to ledgers in accordance with the AR Playbook.
Manage recall and inactive patient systems.
Prepare financial treatment plans and help bridge the gap between treatment necessity and affordability by giving patients information on Gateway, Care Credit, and Lending Tree.
Prepare claims accurately including all crucial information.
Mail or electronically send out statements to patients.
Skills and Qualifications:
Related experience in a dental office setting
Good problem-solving and interpersonal skills
Maintains confidentiality
Good oral and written communication skills
Knowledge of basic office equipment such as telephone, computer, scanner fax machine, etc.
Basic knowledge of dental terminology and procedures
Able to stay calm under pressure, confident, and patient
Outstanding organizational skills
Must be able to perform tasks in Microsoft applications including but not limited to Word and Excel
Ascend knowledge is beneficial
Education and Experience Requirements:
High school diploma or equivalent education required
Knowledge of appropriate software including Microsoft Word, Excel, Outlook, Microsoft PowerPoint, and Adobe Acrobat
Valid driver's license
We have an amazing benefits package that includes:
Competitive compensation based on experience and bonus potential
ESOP participation
Health, and vision insurance
Incentive program in place
Paid holidays
401K participation
After 90 days, 48 PTO hours
After 1 year, 96 PTO hours
After 3 years 104 hours
After 5 years 144 hours
Free dental work for you and up to $2000 for immediate family members
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Saloon Coordinator, Front Desk
Front Desk Coordinator Job In Saint Louis, MO
Benefits/Perks
Hourly wage
Great Hours (we're closed on Sundays)
Paid Vacations and Holidays
Discount on services and retail
Company Overview For over 25 years, Hair Saloon for Men has worked to provide an exceptional grooming experience for men and young men in the communities we serve. Driven by our values of:
Striving for personal excellence
Being a steward of good
Serving others first
Being passionate
Being humble
Being honest
Taking responsibility
Going the extra mile, we provide a solid foundation upon which to grow your career
We're a team committed to creating loyal clients with a grooming experience tailored to helping men become better versions of themselves. Get rewarded for your extraordinary effort, talent, and exceptional customer service, and take your career to new heights as a member of the Hair Saloon team.
Job Summary The Front Desk Attendant, or Saloon Coordinator position, is the front line of service at Hair Saloon. You will provide the first and last impression for our guests, and manage their experience from the time they arrive until they leave. A Saloon Coordinator is NOT a receptionist. You're charged with delivering a first-class guest experience to men of all ages, delivering on our promise of unparalleled customer service. Successful Saloon Coordinators realize that the “little things” are not little things. You bring great attention to detail, appreciate loyalty, and take responsibility for building meaningful relationships with the clients and team members you meet each day.
Responsibilities
Understand and follow Hair Saloon's standard operating procedures
Manage the guest experience
Provide and deliver a first-class experience to Hair Saloon standards
Comfortable using a computer and handling client transactions using a computer-based POS system
Manage guest traffic including answering phone calls, booking appointments, and following check-in and check-out procedures
Comfortable managing and following cash procedures
Manage the front of the house keeping the Saloon orderly and clean
Build lasting relationships with guests and staff members alike
Qualifications
16 years or older
You love showing up, doing and looking your best, and feeling good at the end of the day for what you accomplished.
You're high-energy, service-oriented
No experience necessary
Compensation
Guaranteed Hourly Wage
For over 25 years, Hair Saloon for Men has worked to provide an exceptional grooming experience for men and young men in the communities we serve. We are driven by our values:
Strive for personal excellence
Be a steward of good
Serve others first
Be passionate
Be humble
Be honest
Take responsibility
Go the extra mile
We provide a solid foundation upon which to grow your career. We're a team committed to creating loyal clients with a grooming experience tailored to helping men become better versions of themselves and therefore changing the communities in which they live and work and the families that they love.
Get rewarded for your extraordinary effort, talent, and exceptional service, and take your career to new heights as a member of the Hair Saloon team.
All associated locations are independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchisee. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Hair Saloon Corporate.
Planning and Scheduling Specialist 2
Front Desk Coordinator Job In Saint Louis, MO
Work Your Magic with us! Start your next chapter and join MilliporeSigma. Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
Your Role:
The Senior Planning & Scheduling Specialist works on customer orders and is an upper-level technical resource who evaluates and analyzes local and regional supply chains and communicates results of complex data in an easy-to-understand format. The Senior Planning & Scheduling Specialist is a trusted subject matter expert (SME) who effectively runs cross-functional supply chain improvements and acts as a departmental technical resource throughout the implementation process.
Essential Functions:
* Support development of robust planning process to review short term requirements as well as longer term needs to plan for.
* Develop and run long and short-term capacity models to identify potential operational constraints.
* Coordinate across multiple supply chain functions to support high service and customer satisfaction.
* Partner closely with internal customer excellence teams to communicate regular updates and work collaboratively to solve problems
* Identify local/regional training or system related issues and create documentation for training or preparing enhancement requests for system development.
* Clearly communicate complex data and supply chains to the business teams.
* Lead process improvement initiatives to increase productivity, eliminate waste, and streamline processes
* Master Data maintenance and ownership including development of queries and reports to actively identify errors in master data tables for MRP
* Develop, Test, and Execute Models for Scheduling Operations
* Utilize MRP lists and identify new SAP generated reports to analyze worldwide service levels.
* Develop reports and processes to increase performance measures and identify opportunities for refinement of strategies, process improvement, and testing.
* Update and revise plans for changes in lead times, order quantities, service level and sourcing locations.
* Coordinate and facilitate Sales & Operational Planning (S&OP) meetings
* Act as a Subject Matter Expert (SME) for the Planning team
* Develop systems to track forecast vs. actual performance; review results with sales and marketing, determine best forecast and revise into final plan
* Exemplary attendance and adherence to schedule
* Miscellaneous duties and tasks as assigned
Location: onsite at our St Louis, MO facility
Who You Are
Minimum Qualifications:
* Bachelor's degree in business, Supply Chain or similar discipline and 3+ years of experience working in Supply Chain or scheduling function using an MRP and/or ERP systems
or
* High school Diploma or GED and 5+ years of experience working in Supply Chain or scheduling function using an MRP and/or ERP systems
Preferred Qualifications:
* 6+ years of planning & supply chain management and scheduling functions using an MRP and/or ERP systems
* B.A. in Supply Chain discipline or equivalent work experience
* Masters degree
* CPIM and/or CSCP APICS Certification
* Documented leadership ability in process improvement techniques to reduce costs, improve service levels, and increase capacity
* Strong computer skills including proficiency in MS Office Suite and planning/scheduling applications
* Knowledge of basic scheduling techniques and material requirements planning
* Mathematical, organizational, spreadsheet, word processing, database management, problem solving, communication, attention to detail, teamwork, training, and leadership skills
* Ability to work independently with a sense of urgency to adhere to varying deadlines and requirement
* Ability to effectively communicate at differing levels of the business
* Excellent organizational and time management skills
* Excellent judgment and analytical skills
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of our diverse team!
If you would like to know more about what diversity, equity, and inclusion means to us, please visit ********************************************************
Patient Service Representative (Medical Records) - Family Focus - Tesson Ferry & 270
Front Desk Coordinator Job In Saint Louis, MO
Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 120+ physicians, in 45 locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier.
Esse Health is currently seeking a full-time Patient Service Representative for our Family Focus office located at Tesson Ferry & 270!
Summary: The Patient Service Representative will be responsible for the maintenance and control of all patient medical records and reconciling of medications. The Patient Service Representative is expected to project a positive office image at all times including maintaining an upbeat attitude in all interactions with patients and coworkers.
Preferred Qualifications: Formal training which will probably be indicated by a high school diploma or equivalent; 1 or more years of experience working with the public, preferably in a healthcare setting. Other Knowledge, Skills and Abilities: Knowledge of medical terminology, knowledge of the different types of health insurance plans; i.e. HMO's, PPO's, etc., ability to recognize priority or emergency phone calls, ability to communicate effectively with patients, both on the telephone and in person, including patients who are angry or upset, ability to perform multiple tasks in a fast-paced environment, ability to sit at a desk and answer the telephone/perform data entry up to 8 hours a day, proficient with Windows-based PC environment.
To learn more about what it's like to be an Esse employee, please visit our social media pages on Facebook, Instagram and LinkedIn! Search "Essehealthbenefitsu".
Benefit highlights & more!
* Multiple medical coverage benefits
* Generous PTO policy + 8 paid holidays
* 401k match + profit sharing
* Tuition reimbursement
* Wellness program
EOE
Patient Care Coordinator
Front Desk Coordinator Job In Saint Louis, MO
Job Details ThriVe Nation Headquarters - St Louis, MO
ThriVe Nation Women's Health innovators, has been serving Greater St. Louis since 1983 and is rapidly expanding nationally!
This may be your dream job and opportunity to join a nationally celebrated culture of excellence in service to our Patients, Students, and Employees alike.
We are the field's innovation leaders and due to rapid growth are seeking dynamic, self-driven talent to expand our fast-growing medical and education team.
ThriVe offers a generous compensation package including Medical, Dental, Vision, 401k, Paid Time Off, and Holidays.
Look at these Corporate Features - is this your Dream Job?
Top Assets:
Exciting nationally expanding faith-based, culturally relevant environment
Top pay for non-profit field
Work that makes a difference
Positive, fun, future forward culture
WINNING, Family culture and Team
Great boss lol! (She made me say this! But she is)
Peace Corp meets Mercy Ships meets Tesla!
Best in class atmosphere!
Excellence with a heart!
The Position: Were looking for a bright, organized, and energetic person to perform administrative office duties and assist patients,connecting them to vital community resources.
Minimum Qualifications:
2 years relevant work experience
Ability to effectively communicate and collaborate with a diverse range of people and job functions.
Preferred Qualifications:
Experience leading projects and maintaining processes
Excellent communication skills, including experience writing to a variety of audiences
Associates Degree
Patient Service Coordinator
Front Desk Coordinator Job In Saint Louis, MO
Overview Full-time days Are you looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. Attractive pay $22.50 to $25.00 hourly What's in it for you A full benefits package with choice of affordable PPO or HSA medical plans. Paid time off. Up to $1,000 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan. Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.* Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program. 401(k) with a company match. Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave. Fleet vehicle program (restrictions apply) and mileage reimbursement. And more. Please note: Benefit eligibility can vary by position depending on shift status. *To participate, you must be enrolled in an Amedisys medical plan. Why Amedisys? Community-based care centers with a supportive and inclusive work environment. Better work/life balance and increased flexibility compared to other settings. Job stability and the opportunity to advance with a growing company. The opportunity to make a meaningful impact on the lives of patients and their families providing much needed care where they want to be - in their homes. Responsibilities Ensures patient assessment visits including all Oasis visits are scheduled and performed timely. Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity. Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center. Manages calls from patients and field staff related to scheduling issues. Refers clinical and performance related issues to the clinical manager. Monitors hospitalized patients, communicating and ensuring the team follows up as necessary. Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team and other office personnel. Runs all applicable reports and responds to work flow taking appropriate actions. Assists with internal or external transfer of patients between care centers and/or hospice services. May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs. Performs other duties as assigned. Qualifications High School diploma or GED equivalent. Preferred One year of scheduling experience in a healthcare environment. One year of administrative experience in a health care environment. Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.
High School diploma or GED equivalent. Preferred One year of scheduling experience in a healthcare environment. One year of administrative experience in a health care environment. Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.
Ensures patient assessment visits including all Oasis visits are scheduled and performed timely. Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity. Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center. Manages calls from patients and field staff related to scheduling issues. Refers clinical and performance related issues to the clinical manager. Monitors hospitalized patients, communicating and ensuring the team follows up as necessary. Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team and other office personnel. Runs all applicable reports and responds to work flow taking appropriate actions. Assists with internal or external transfer of patients between care centers and/or hospice services. May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs. Performs other duties as assigned.
Medical Receptionist
Front Desk Coordinator Job In Saint Louis, MO
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
+ Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
+ Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
+ Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
+ Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
+ Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
+ Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
+ Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
+ Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
+ Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
+ Participates in daily and weekly huddles to provide details on patients.
+ Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
**_Other responsibilities may include:_**
+ Maintains the confidentiality of patients' personal information and medical records.
+ Reviews patients' personal and appointment information for completeness and accuracy.
+ Transmits correspondence by mail, email or fax.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Exceptional customer service skills and passion for serving others
+ Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Skilled in operating phones, personal computers, software and other basic IT systems
+ Ability to communicate with employees, patients and other individuals in a professional and courteous manner
+ Detail-oriented to ensure accuracy of reports and data
+ Outstanding verbal and written communication skills
+ Demonstrated strong listening skills
+ Positive and professional attitude
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Proficient in Microsoft Office Suite products including Excel, Word and Outlook
+ Ability and willingness to travel locally and regionally up to 10% of the time
+ Spoken and written fluency in English
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High school diploma or equivalent education required
+ Graduation from a nationally accredited Medical Assistant program preferred
+ A minimum of 1 year of work experience in a medical clinic or similar environment required
+ BLS for Healthcare Providers preferred
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
Medical Receptionist
Front Desk Coordinator Job In Saint Louis, MO
Are you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S.
We are looking for a service-oriented, motivated individual to join us as a Medical Receptionist to accomplish this mission. With ambitions to increase our reach over the next four to five years, our quickly expanding company has gone from a single site in 2015 to nearly 100 dermatological clinics nationwide.
Our employees are the key to our success and we're proud to offer eligible employees great benefits (many at no cost!), perks like free skin care, generous time off plans, the opportunity for growth, and the chance to be part of a purpose-driven organization taking patient care to the next level.
We are excited to grow our team with individuals who are as passionate about our patients as we are and invest a lot of time and energy in our employees' development because we believe being a part of the Epiphany team is a career opportunity-not just another job.
If you are interested in joining this mission-driven team, please consider applying today!
What we are looking for:
Our Medical Receptionists are the face of our clinics and responsible for making a positive first impression with all our patients. A lot of pressure, we know! So, we're looking for someone who is excited to go above and beyond to delight each one of our patients. There is a lot to be done at the front desk, so our ideal candidate is someone totally comfortable with juggling multiple priorities in a fast-paced environment and the ability to keep their cool under pressure.
What you'll do:
Greet, welcome, and register patients while working to minimize and solve wait times or other reception area issues.
Collect, verify, and document patient information including but limited to demographics, validation of identity, primary and secondary insurance, intake forms and prior authorizations.
Collect signatures on documents such as HIPAA privacy statement, consent forms, authorization for treatment and release of information.
Accurately identifies Fee Scale /Co-pay determinations. Collects and processes visit charges, co-pays, deductibles, previous cash balances and notices of overdue payments at time of visit.
Manage incoming phone calls, emails, messages, and referrals to completion and in a timely fashion.
Prepare for upcoming visits such as review of next day activities, visit reminders, document preparations, form completion and chart flags.
Performs appointing functions with accuracy and per patient or provider request, such as scheduling appointments, managing cancellations, re-schedules, visit cycles and wait lists.
Patient check-out duties such as next appointments, patient education hand-outs and instructions.
Maintain medical records with timely input of incoming scans, documents, or test results.
Works with healthcare team to assure smooth and efficient patient flow and operations.
Participate in staff meetings and provide constructive input for improvements and solutions.
Other duties as assigned.
It'll help to have/be:
Able to adjust personal availability according to volume changes and activity surges.
The ability to adhere to a compliance program and HIPAA standards and policies.
Able to receive and apply constructive input for performance improvement and growth.
Qualifications/Experience:
High School Diploma required.
Minimum of 2 years of experience as a medical receptionist highly preferred, preferably in a medical practice or ambulatory environment.
Knowledge of insurance industry and strong computer skills highly desired.
Work Environment and Physical Requirements:
Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.
Benefits:
We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA and FSA/dependent care, tuition assistance, certification reimbursement, and more!
Front Desk Coordinator
Front Desk Coordinator Job In Saint Louis, MO
Front Desk Coordinator (Reception Area Coordinator) Opening We currently have an open position for a well-organized and motivated Front Desk Coordinator who is looking to grow their career in the financial investment industry. You will be a key player leading the lobby area at a growing financial investment firm. We are looking for a positive self-starter who is eager to thrive in a dynamic environment and deeply passionate about providing high quality administrative support. Are you friendly, flexible, and love taking initiative? Then we have a position for you.
How you will make an impact
· Greet and direct all visitors including vendors, clients and customers
· Ensure completion of paperwork, sign-in and security procedures
· Handle special administrative projects, including overflow work from department and executive assistants
Please apply online or through our Robert Half app
Requirements
What we're looking for
· Incoming phone call management skills required
· Experience with multi-line phone systems preferred
· Excellent social skills and ability to collaborate effectively required
TalentMatch
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .