Front Desk Sales Associate (Full-time/Part-time)
Front Desk Coordinator Job 44 miles from Salinas
Job Opportunity: Front Desk Sales Associate (Full-time/Part-time)
Front Desk Sales Associate
Type: Full-time/Part-time Available
Responsibilities:
Greet and assist customers in a friendly and professional manner.
Provide product information and design suggestions to meet customer needs.
Handle sales transactions and maintain accurate records.
Collaborate with the design team to create customized furniture solutions.
Manage phone inquiries and schedule appointments.
Maintain a clean and organized front desk area.
Requirements:
Strong communication and customer service skills.
Basic design knowledge and a keen eye for aesthetics.
Ability to work independently and as part of a team.
Prior sales or design experience is a plus.
Proficiency in English; additional languages are an advantage.
How to Apply:
Please send your resume and a brief cover letter to *********************** or visit our store at San Jose to apply in person.
Join our team and help customers create beautiful spaces with our premium furniture collection!
Front Office Assistant
Front Desk Coordinator Job 44 miles from Salinas
Job Title: Temporary Office Assistant
Duration: 2 weeks
Job Type: W2, On-site
Responsibilities:
Workplace Management: Assist with our SF office and adhere to all office-related responsibilities, policies, and guidelines.
Reception Duties: Sit in the reception area, answer doors, and buzz in visitors as needed.
Office Environment: Ensure the office is a welcoming and tidy environment for employees and guests.
Supply Management: Order and stock all office, kitchen, and food supplies for the week.
Visitor Assistance: Assist with visitors, onsite meetings, and team events.
Badge Management: Help maintain and issue employee badges.
Employee Support: Provide general support to employees on office-related questions through various support channels.
Team Collaboration: Stay connected with the broader People team, specifically IT and Facilities.
Greeting and Procedures: Greet all employees and visitors, complete COVID procedures if required, and assist with general office-related questions or concerns.
About You:
Experience in a receptionist, office manager, or administrative assistant role, partnering with all levels of the organization.
Keen sense of organization, office aesthetics, and a drive to provide a calming and pleasant working environment.
Excellent communicator and listener with a balanced and thoughtful approach, adept at building trust and promoting inclusivity.
Highly accountable and organized, skilled at process and project management, able to handle multiple initiatives and prioritize as needs change.
• • Possesses a growth mindset, with a desire to learn, improve, and help others do the same
Patient Access Specialist
Front Desk Coordinator Job 44 miles from Salinas
The
Patient Access Specialist
(includes prior authorizations) is a key field-based member of the
Market Access Patient Services
team responsible for contacting designated accounts and providing support to both the
patients, families
and
healthcare providers (HCPs)
. This position requires expertise and knowledge of complex pharmaceutical related
patient access, HUB
and
reimbursement processes.
Special consideration will be given to qualified applicants who are also bilingual (Spanish & English)!
Our client is an exciting, innovative biopharmaceutical company focused on providing advanced therapeutic options to patients suffering from
rare genetic disorders
.
Primary Responsibilities
Serves as the primary point of contact for all
patient & caregiver
interactions for insurance support, problem resolution, access support, office staff, education
Work with a 3rd party insurance support partner and
specialty pharmacie
s
Work collaboratively with all appropriate field roles,
HUB case mangers, sales, national accounts, reimbursement specialists
Must be able to travel up to 25%
Qualifications/Experience
BSN/MSN preferred; BA/BS in a relevant discipline required
PACs certification is preferred
Case management, patient services, or pharmaceutical market access experience
At least 3+ years working for a biopharmaceutical manufacturer in a similar/relevant role
Strong understanding of pharmacy benefit designs, prior authorization processes, and specialty pharmacy treatment pathways
Compensation
$195,000- $210,000
LTIP (long term incentive program)
Front Desk Coordinator - Monterey, CA
Front Desk Coordinator Job 11 miles from Salinas
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Compensation: $18.50 - $22/hr + bonus opportunity
Lunch Breaks, PTO, Holiday Pay
What we are looking for in YOU and YOUR skillset!
* Bilingual - Spanish
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Patient Care Coordinator
Front Desk Coordinator Job In Salinas, CA
Balance Physical Therapy & Human Performance Center strives to be the most patient-focused, result-oriented rehabilitation facility on the Central Coast. Be part of a growing out-of-network practice that is 100 percent owned by physical therapists.
The Patient Care Coordinator position is responsible for patient care to answering phone, scheduling initial evaluations as well as follow up appointments, verifying insurance, entering referrals, efficiently and accurately utilizes the software that the Patient Care Coordinator is responsible for, and to ensure that all statistical data is tracked and kept up to date. Enthusiastic work ethic, attention to detail, strong multitasking and time management skills, and a friendly and compassionate demeanor are essential.
Essential Job Functions
Assists patients in preparation for treatment, patient reminder calls, preparing necessary paperwork, patient financial responsibilities and authorizations and scanning in all the required documentation into the patient's chart
Document in medical records, when necessary, to explain reason for cancellations, changes in the physical therapy schedules, changes in customer accounts, insurance status etc.;
Personal statistics entry
Effectively communicates via phone with customers, employees and vendors using exemplary customer service skills
Update referring clinics and w/comp carriers with updated evaluation reports, progress reports and discharge reports
Manage prescription log/new patients referred in Clinicient Dashboard
Check-In, reschedule patients and collect co-pays/patient payments on accounts
Follow up with submission of authorization requests, pending authorizations, and continuation of treatment
Properly complete timesheet, card swipe, or thumb print daily
Regular, consistent, and predictable attendance per BALANCE PT's attendance and punctuality policy
Responsible for attention to detail, organization, cleanliness, strong multitasking and time management skills
All other duties as assigned (IE: Training staff, ordering supplies etc.)
Knowledge, Skills, and Abilities
Efficient and accurate 10-key skills (120 SPM) strokes per minute or (7,000 KPH) keystrokes per hour
Bilingual English/Spanish (Spoken & Written).
Knowledge and understanding of HIPPA regulations
Ability to successfully complete training.
Ability to observe, evaluate, and record conditions, reactions, and changes in the physical condition of patients.
Ability to maintain appropriate attitude and conduct necessary to the welfare of patients.
Ability to create and maintain records and write brief reports.
Ability to professionally and effectively communicate.
Ability to explain instructions and guidelines to others effectively.
Ability to determine work priorities.
Skill to perform computer & data entry functions
Able to operate office equipment, including but not limited to keyboard, copier, telephone, fax machine and calculator
Education and Experience
High School Diploma or Equivalency
2 years of clerical experience in medical field
Basic computer skills in Word and Excel
Medical office receptionist /Entry Level Accounts Receivable/Medical Scribe (Part time)
Front Desk Coordinator Job 44 miles from Salinas
We are seeking a Entry level Accounts Receivable / Medical Office Receptionist / Medical Scribe to join our team. In this role, you'll get the opportunity to wear a number of different hats, helping document patient visits as well as working more on the business-side of things with billing. This can be a part-time or full-time role depending on your schedule and the needs of the office.
If you are considering a career in the medical/business field such as becoming a medical student, nursing student, or accounting/bookkeeping student, then this role will give you opportunities to interact with patients in a clinical setting on a daily basis and learn about medical billing operations, insurance policies, and processes in the medical/business field. Many of our staff members have leveraged the experience gained in our office to enter nursing or medical school successfully.
The main responsibilities of this position include:
Answering phone calls and relating messages among patients, doctor, and insurance companies
Scheduling appointments
Scheduling surgeries
Getting authorizations for office visits and surgeries
Input billing information for insurance companies
Posting payments to patient ledgers
Prepping and sending invoices to patients
Handling the collection of outstanding receivables
Collecting co-payments and co-insurance from patients
Analyze outstanding accounts receivable
Preparing charts
Typing reports
Filing
Qualifications
Must be fluent in English, Vietnamese / Korean speaking is a plus
Fast typist with strong English grammar and spelling skills
Ability to multi-task and prioritize
Excellent interpersonal skill and a warm demeanor
Able to work independently, but also a team player
Good phone manners
Detail oriented
Customer service oriented attitude
Proficient in Word and Excel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Medical Receptionist: Salinas Valley Health Clinics
Front Desk Coordinator Job In Salinas, CA
Salinas Valley Health Clinics
Under the direct supervision of the Clinic Manager, the person in the position of Medical Receptionist is an important participant in patient satisfaction/patient experience. The Medical Receptionist must provide excellent customer service skills and meet the communication needs of the patients, office staff and medical staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes but not limited to the following:
Greets and checks in patients using the electronic medical record (EMR) system.
Obtains and verifies patient demographics and insurance and enters into EMR.
Verifies demographic information for all patients.
Collects patient co-pays, deductibles and payments for services, strictly following the Office payment policies (the receptionist is responsible for explaining payment policies & collect payment in full at the time of service for self-pay patients).
Provides information to patients regarding unpaid balances.
Verifies insurance eligibility information for billing department in a timely manner.
Receipt all cash received, according to procedures. Reconcile daily batches and receipts per policies and procedures. Advise Office Manager immediately of any variances.
Answers in-coming phone calls courteously (by 3rdring), using professional phone etiquette
Perform patient calls as requested by Office Manager, Supervisor or Physician.
Retrieve messages left with the answering service or on voicemail periodically throughout the day.
Schedules patient appointments and procedures according to established protocol
Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.
Perform clerical duties (e.g., photocopying, typing, emailing, mailing, faxing, etc.)
Scans all patient documentation into patient's EMR. Ensure that all forms are complete and charges are correct and complete prior to scanning and shredding all original documents.
Covers various front office positions while other Receptionists are out on their break or lunch time
Miscellaneous tasks assigned by management should be successfully performed in between time.
Maintain clean, neat waiting area. Check waiting room periodically for cleanliness. Stock supplies at front desk and other areas of the office as instructed by Office Manager or supervisor.
Perform other related duties as directed or assigned.
EDUCATION and/or EXPERIENCE
The employee performing this position is expected to hold a High school diploma or general education degree (“GED”); and at least three months (preferably six months) related experience (e.g., health care setting, customer service, etc.) and/or training; or equivalent combination of education and experience. The employee performing this position is expected to have some experience with medical terminology and understanding of medical insurance process. S/he must be able to understand or quickly learn about the differences between and among patients with private insurance, Medicare, Workers' Compensation and self-paying patients, etc.
PREFERRED
Bilingual may be required at certain clinics or during certain shifts.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
KNOWLEDGE
The jobholder must demonstrate current competencies applicable to the job position.
Excellent customer service
Problem resolution skills
Critical thinking skills and ability to analyze datasets
Effective verbal and writing skills
Microsoft Office knowledge (Word, Excel, and Outlook)
Demonstrates customer-focused interpersonal skills and interacts effectively with practitioners, the interdisciplinary healthcare team, community agencies, patients, and families who may have diverse opinions, values, and religious and cultural ideals.
Demonstrates ability to work autonomously and be directly accountable for results
Demonstrates flexibility
Exhibits capability to influence and negotiate individual and group decision-making
Possesses skills to function effectively in a fluid, dynamic, and rapidly changing environment
Displays proven ability to positively influence behavior and outcomes
CONDITION OF EMPLOYMENT: Salinas Valley Health Clinics requires you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated.
The range displayed on this job posting reflects the target for new hire salaries for this position.
Medical Receptionist: Salinas Valley Health Clinics
Front Desk Coordinator Job In Salinas, CA
Salinas Valley Health Clinics
Under the direct supervision of the Clinic Manager, the person in the position of Medical Receptionist is an important participant in patient satisfaction/patient experience. The Medical Receptionist must provide excellent customer service skills and meet the communication needs of the patients, office staff and medical staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes but not limited to the following:
Greets and checks in patients using the electronic medical record (EMR) system.
Obtains and verifies patient demographics and insurance and enters into EMR.
Verifies demographic information for all patients.
Collects patient co-pays, deductibles and payments for services, strictly following the Office payment policies (the receptionist is responsible for explaining payment policies & collect payment in full at the time of service for self-pay patients).
Provides information to patients regarding unpaid balances.
Verifies insurance eligibility information for billing department in a timely manner.
Receipt all cash received, according to procedures. Reconcile daily batches and receipts per policies and procedures. Advise Office Manager immediately of any variances.
Answers in-coming phone calls courteously (by 3
rd
ring), using professional phone etiquette
Perform patient calls as requested by Office Manager, Supervisor or Physician.
Retrieve messages left with the answering service or on voicemail periodically throughout the day.
Schedules patient appointments and procedures according to established protocol
Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.
Perform clerical duties (e.g., photocopying, typing, emailing, mailing, faxing, etc.)
Scans all patient documentation into patient's EMR. Ensure that all forms are complete and charges are correct and complete prior to scanning and shredding all original documents.
Covers various front office positions while other Receptionists are out on their break or lunch time
Miscellaneous tasks assigned by management should be successfully performed in between time.
Maintain clean, neat waiting area. Check waiting room periodically for cleanliness. Stock supplies at front desk and other areas of the office as instructed by Office Manager or supervisor.
Perform other related duties as directed or assigned.
EDUCATION and/or EXPERIENCE
The employee performing this position is expected to hold a High school diploma or general education degree (“GED”); and at least three months (preferably six months) related experience (
e.g
., health care setting, customer service,
etc
.) and/or training; or equivalent combination of education and experience. The employee performing this position is expected to have some experience with medical terminology and understanding of medical insurance process. S/he must be able to understand or quickly learn about the differences between and among patients with private insurance, Medicare, Workers' Compensation and self-paying patients,
etc
.
PREFERRED
Bilingual may be required at certain clinics or during certain shifts.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
KNOWLEDGE
The jobholder must demonstrate current competencies applicable to the job position.
Excellent customer service
Problem resolution skills
Critical thinking skills and ability to analyze datasets
Effective verbal and writing skills
Microsoft Office knowledge (Word, Excel, and Outlook)
Demonstrates customer-focused interpersonal skills and interacts effectively with practitioners, the interdisciplinary healthcare team, community agencies, patients, and families who may have diverse opinions, values, and religious and cultural ideals.
Demonstrates ability to work autonomously and be directly accountable for results
Demonstrates flexibility
Exhibits capability to influence and negotiate individual and group decision-making
Possesses skills to function effectively in a fluid, dynamic, and rapidly changing environment
Displays proven ability to positively influence behavior and outcomes
CONDITION OF EMPLOYMENT:
Salinas Valley Health Clinics requires you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated.
The range displayed on this job posting reflects the target for new hire salaries for this position.
Front Desk Receptionist | San Jose
Front Desk Coordinator Job 44 miles from Salinas
Classification: Hourly Non- Exempt SCHEDULE: Part-Time 25-29 Hours Monday through Thursday 9am-5pm OVERVIEW: We are looking for a warm, friendly, and organized individual to join our team. The ideal candidate will be responsible for greeting visitors, answering calls, managing correspondence, and providing general administrative support. We require excellent communication and customer service skills and are seeking someone detail-oriented and passionate about serving others.
RESPONSIBILITIES:
• Adhere to policies and procedures as outlined in the Redemption employee handbook, and take shared responsibility for accomplishing the vision of Redemption.
• Strive to display professionalism and moral conduct becoming of a church environment.
• Dress business professionally and be well groomed as you are the front-facing employee for all visitors of Redemption.
• Professionally handle incoming calls and deliver precise information to callers.
• Welcome visitors and guide them to the appropriate location as needed.
• Ship and receive packages for various departments throughout the organization.
• Manage the inventory of office supplies and effectively communicate with purchasing agent when supplies are needed.
• Manage On-Campus Room & Resource Calendar Reservations.
• Receive Outside Building Rental Requests, and accurately submit all information pertaining to the request within the established project management cue system.
• Provide administrative support, including data entry, record-keeping, and document filing as needed.
• Assist as needed with any front lobby set up changes, lobby decor requests, or any staff initiatives requiring administrative support.
RequirementsREQUIREMENTS:
• Excellent interpersonal communication and customer service skills.
• Attention to detail, and ability to handle information with discretion and confidentiality when appropriate.
• Ability to relate well with pastoral staff, ministry leaders, co-workers, volunteers, visitors, and members.
• Great attitude and willingness to be flexible in the midst of change.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite & Outlook Calendar.
• Ability to learn and operate new systems as needed.
• Display professional business casual dress attire, being well groomed as the front-facing employee for all Redemption visitors.
Benefits
Vacation, Sick, and Holiday Pay
COVID Pay
403b Retirement Program
Paid Staff Appreciation Days
Medical Front Office Receptionist
Front Desk Coordinator Job 44 miles from Salinas
: Medical Front Office Receptionist
Reports To: Clinic Manager
Status: Full-Time Regular, Non-Exempt
A team player with the willingness to learn and adapt to a fast paced work environment. Bilingual in Spanish/English for translation, greet patients, check patient in/out, schedule appointments, answer calls, process and distribute mail and collect co-payments. Provide backup assistance within department areas as appropriate. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery.
Duties & Responsibilities:
Assist the Front Office staff with the daily pre-registration of patients scheduled for appointments
Schedules and confirms medical appointments. reschedules, cancels, performs patient call backs, and checks voice mail throughout the day
Performs data entry of insurance information and processes patient co-payments
Screens new members for assignation to our health center and other eligibility purposes
Complies with IHC's HIPAA and Privacy Rules
Uses efficient and clear communication at all times
Greets all patients arriving to our clinic in a friendly and professional manner including staff, vendors, providers, and community members
Prepares intake information and initial registration following HIPAA guidelines
When requested, collects and deposits money at the end of every shift in accordance with the policy and procedures
Maintains and organizes filing systems and is knowledgeable in the operation of office equipment and software programs
Asks for assistance if needed when directing incoming patients and visitors to the appropriate department or provider
Attends and participates in all departmental meetings
Maintains a current source of Front Office paperwork and forms Keeps a clean, clutter free work area at all times
Adheres to Finance policies when registering patients for appointments and labs
Participates as a proactive representative of the Patient Centered Health Home
Performs duties utilizing the Team-Based Approach
Performs other duties as assigned
Required Qualifications, Knowledge &Abilities:
Fluent in English and Spanish (ability to read, write, and speak) preferred
Requires a high school diploma or GED
Medical Administration Assistant certificate or similar medical certificate is preferred
Prefer prior experience working in a similar medical position or customer service related position with at least one year working experience
Prior experience in Managed Care/Medi-Cal such as F-Pact,CDP,CHDP, and presumptive eligibility preferred
Excellent customer service skills required
Excellent phone skills required
Previous knowledge of office practices and procedures in the medical field preferred
Ability to follow written and oral instructions
Flexibility, initiative, reliability, and creativity
Familiarity with medical computer software and data entry
Experience using Microsoft Office software packages (Word, Excel, and PowerPoint)
Knowledge of & ability to work with the American Indian community & other minority populations
Ability to maintain strict confidentiality
Ability to type a minimum of 45 WPM preferred will need to bring verification or take a typing test on site
Ability to function independently and as a team member within diverse environments as well as with a diverse staff composition
Demonstrated ability to perform multiple administrative functions simultaneously in an accurate, organized, & efficient manner. Ability to multitask & thrive in a fast-paced, constantly changing environment
Ability to carry out all responsibilities in an honest, ethical & professional manner and demonstrate good judgment
Willingness to train in other areas of the Medical department
Physical Requirements:
Will be working in a fast paced non-profit community health clinic environment and must be able to:
sit, stand and walk for extensive periods of time;
lift up to 35 pounds; and
stoop, squat, or bend frequently
Possess the manual and finger dexterity as well as the eye-hand coordination sufficient to accomplish the duties associated with your job description
Ability to visually observe as well as hear and communicate with patients and professional staff
Ability to do extensive work on the computer and the telephone in communicating with staff, patients, and vendors
Working Conditions:
Potential exposure to airborne and blood borne infectious diseases and pathogens
Normal working hours will be from 8:00 am to 5:00 pm although hours may vary depending upon business need
Must be able to work independently and meet deadlines while also being an effective leader and collaborating with the agency-wide management team
Preference is given to qualified American Indians in accordance with the American Indian Alaskan Native Preference Act (Title 25, U.S. Code Sections 472, 473 and 473a). Other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer including minorities, women, disabled and veterans.
Medical Receptionist: Salinas Valley Health Clinics
Front Desk Coordinator Job In Salinas, CA
Salinas Valley Health Clinics Under the direct supervision of the Clinic Manager, the person in the position of Medical Receptionist is an important participant in patient satisfaction/patient experience. The Medical Receptionist must provide excellent customer service skills and meet the communication needs of the patients, office staff and medical staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes but not limited to the following:
* Greets and checks in patients using the electronic medical record (EMR) system.
* Obtains and verifies patient demographics and insurance and enters into EMR.
* Verifies demographic information for all patients.
* Collects patient co-pays, deductibles and payments for services, strictly following the Office payment policies (the receptionist is responsible for explaining payment policies & collect payment in full at the time of service for self-pay patients).
* Provides information to patients regarding unpaid balances.
* Verifies insurance eligibility information for billing department in a timely manner.
* Receipt all cash received, according to procedures. Reconcile daily batches and receipts per policies and procedures. Advise Office Manager immediately of any variances.
* Answers in-coming phone calls courteously (by 3rdring), using professional phone etiquette
* Perform patient calls as requested by Office Manager, Supervisor or Physician.
* Retrieve messages left with the answering service or on voicemail periodically throughout the day.
* Schedules patient appointments and procedures according to established protocol
* Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.
* Perform clerical duties (e.g., photocopying, typing, emailing, mailing, faxing, etc.)
* Scans all patient documentation into patient's EMR. Ensure that all forms are complete and charges are correct and complete prior to scanning and shredding all original documents.
* Covers various front office positions while other Receptionists are out on their break or lunch time
* Miscellaneous tasks assigned by management should be successfully performed in between time.
* Maintain clean, neat waiting area. Check waiting room periodically for cleanliness. Stock supplies at front desk and other areas of the office as instructed by Office Manager or supervisor.
* Perform other related duties as directed or assigned.
EDUCATION and/or EXPERIENCE
The employee performing this position is expected to hold a High school diploma or general education degree ("GED"); and at least three months (preferably six months) related experience (e.g., health care setting, customer service, etc.) and/or training; or equivalent combination of education and experience. The employee performing this position is expected to have some experience with medical terminology and understanding of medical insurance process. S/he must be able to understand or quickly learn about the differences between and among patients with private insurance, Medicare, Workers' Compensation and self-paying patients, etc.
PREFERRED
Bilingual may be required at certain clinics or during certain shifts.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
KNOWLEDGE
The jobholder must demonstrate current competencies applicable to the job position.
* Excellent customer service
* Problem resolution skills
* Critical thinking skills and ability to analyze datasets
* Effective verbal and writing skills
* Microsoft Office knowledge (Word, Excel, and Outlook)
* Demonstrates customer-focused interpersonal skills and interacts effectively with practitioners, the interdisciplinary healthcare team, community agencies, patients, and families who may have diverse opinions, values, and religious and cultural ideals.
* Demonstrates ability to work autonomously and be directly accountable for results
* Demonstrates flexibility
* Exhibits capability to influence and negotiate individual and group decision-making
* Possesses skills to function effectively in a fluid, dynamic, and rapidly changing environment
* Displays proven ability to positively influence behavior and outcomes
CONDITION OF EMPLOYMENT:
Salinas Valley Health Clinics requires you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated.
The range displayed on this job posting reflects the target for new hire salaries for this position.
Front Office/ Back Office Ma
Front Desk Coordinator Job 19 miles from Salinas
Full-time Description
Scheduling appointments
Responding to patient calls
Insurance knowledge
Appointment Reminders
Data entry into Electronic Health Record (Athena One)
Scanning and faxing
Completing EKG's in office
Excellent customer service/interpersonal skills
Medical terminology
Excellent verbal and written communication skills
Comfort with interacting with the elderly and disabled
Strong computer skills
Bilingual English/Spanish
Dental Lab- Front Office
Front Desk Coordinator Job 24 miles from Salinas
Williams Dental Lab is a state-of-the-art dental lab located in Gilroy, California that prioritizes customer service. We are dedicated to growing our team with self-motivated individuals who are organized, detail oriented and able to learn and adapt to Williams Dental Lab protocols. We are looking for a Front Office team member.
Requirements:
Speak, read and understand English
Located in commuting distance of Gilroy, California (no relocation is available)
Have a positive and professional attitude
Reliable and dependable
Able to accept direction/correction on work related tasks
Time management, and ability to prioritize work
Ability to multi task
Attention to detail
Standard knowledge of Word, Excell and Outlook
Ability to prioritize work tasks efficiently
Computer experience
Benefits For Full time Employees
Health Insurance
Dental Benefits
Paid Time off includes Paid Sick Leave, Vacation and Holiday pay
Profit Sharing
Life Insurance
Job Duties
Provide exceptional customer service
Answer multiple phone lines in a friendly and professional manner
Preschedule cases as needed
Prepping shipping boxes
Cleaning case pans as cases are completed
Restocking supplies daily as needed to meet shipping and receiving needs
Ability to climb stairs and carry up to 15 pounds
Keep work area clean and organized
Receive cases daily from clients
Disinfect and inventory all case items received
Read and interpret the prescription provided by the doctor, verify the doctor and patient name
Enter case into our lab tracking software, a case number is automatically generated
Add the case number to each item received with the case
Drop off case to appropriate department
Upon case completion steam models and clean pans to prep for billing
After case is invoiced wrap case for shipping
Assist in maintaining digital files by scanning an uploading case documents to our lab tracking software.
Monitor Photos email and print photos as needed for cases
Generate Daily reports
Medical Office Receptionist
Front Desk Coordinator Job 44 miles from Salinas
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in behavioral health.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our corporate team!
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Benefits:
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Hourly Pay: $20.25-21.25/hour
Location: The office is located at 1245 S. Winchester Blvd. Suite 110 San Jose, CA 95128
Duties/Responsibilities:
Operational Excellence:
- Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
- Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
- General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
- Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
- Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes .
- Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
- Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
- Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
- Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
- Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
- Collect all in-person and telehealth co-payments and account balances at the time of service.
- Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support
- Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
- Coordinate with clinicians pertaining to any additional patient questions.
- Support clinician schedules by auditing for appointment accuracy.
- Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
- Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
- Ability to work independently and as a team member.
- Strong communication skills, both written and verbal.
- Proficient in using Computer Software Applications (Microsoft Office & EMRs)
- Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
- High School or equivalent required, associates/bachelor's degree preferred .
- 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
LifeStance Health (NASDAQ: LFST) is one of the nation's largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions. LifeStance Health is based in Scottsdale, Arizona.
Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better.
Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare.
Our Values:
Delivering Compassion - We care for people unconditionally and act with empathy always.
Building Relationships - We are collaborative, building enduring relationships to achieve more together.
Celebrating Difference - We respect the diversity of every individual's lived experiences.
Learn more at *******************
Front Desk Receptionist
Front Desk Coordinator Job 27 miles from Salinas
Job Details Capitola Clinic - Capitola, CADescription
We are looking for a Full Time Front Desk Receptionist to join our team.
Job Duties Include:
Accurately registering patients by collecting required data, registering insurance, collecting co-pays, co-insurance, surgery deposits, payment on accounts
Scaning IDs and insurance cards, printing and obtaining signatures on all required documents
Scheduling appointments accurately with correct physician
Responsible for obtaining any authorizations, interpreters or transportation for appointments that require them
Responding to alert notes that apply to front desk
Completing daily paperwork such as data details, financial policies & privacy notices should be entered on a daily basis and expire alert notes if the task has been completed
Scanning documents daily such as data details, financial policies, privacys, authorizations, referrals and miscellaneous documents
Sorting incoming faxes from the fax machine, delegate to the correct person or department
Overseeing the waiting room to assure all patients are attended to within a reasonable amount of time
Informing all patients if MD/PA/NP is running behind
50% travel between Los Gatos, Capitola, and Watsonville required
Additional duties as assigned
Our Benefits Include:
Collaborative and friendly work environment
Full coverage for Employee PPO Medical insurance
401k and Profit-Sharing Program
Paid Vacation, Floating Holidays, Regular Holidays, Sick Time
Employee Discount Programs
Qualifications
Education:
High School Diploma or equivalent
Experience:
1 year experience at a medical practice preferred
Pay Range:
$21.00 to $24.00 per Hour
*Higher compensation may be available for someone with advanced skills and/or experience
Join our team to help us care for our community together!
Front Office Coordinator
Front Desk Coordinator Job 42 miles from Salinas
Administrative Assistants/Front Office Coordinators are responsible for managing the reception area and directing calls to appropriate persons. Applicants should have excellent written and verbal communication skills, be able to multi-task, and be detail-oriented. Working in the front office means constant interactions and interruptions, so applicants must demonstrate the ability to prioritize changing situations in a calm and professional manner. This is a great opportunity for professionals with excellent customer service and computer skills. We want you if you are a warm and energetic person who will make our patients feel welcome.
Responsibilities
Job responsibilities include, but are not limited to, the following:
* Greeting patients and visitors in a prompt, courteous, and helpful manner
* Answering telephones, taking messages, and directing calls to appropriate areas
* Checking patients in and out; verifying and updating necessary information in medical records
* Data entry, managing mail, and scanning
* Filing charts, coordinating lab work, physician's report, and pre-authorizations
* Maintaining appointment schedule by following office-scheduling policies
* Maintaining a neat and orderly work area and lobby
Experience
One year work experience in a medical front office preferred
Knowledge of medical terminology is a plus
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Insurance Coordinator
Front Desk Coordinator Job In Salinas, CA
Our office is in search of an Insurance Coordinator to join our amazing team. We are looking for a friendly, enthusiastic person who enjoys working with people.
Duties for Insurance Coordinator include:
· Liaison between our third-party verification team
· Submit claims
· Follow up on all unpaid claims
· Submit and follow up on all pre-authorizations
· Appeal with insurance on claim denials
· Answer patient questions about insurance coverage, claim payments and balances
Requirements:
· At least 1 year experience with dental insurance billing and claim processing
· Hard-working
· Detail-oriented
· Friendly
· Honest
· Great customer skills
Job Benefits: Our great benefit package includes:
· Medical/ Dental/ Vision insurance, 401k, and Vacation/ Sick time
· Competitive Pay
· Opportunity for advancement
· Continuing education
· Mentorship
· Nurturing, friendly and fun environment
Front Desk Coordinator - Monterey, CA
Front Desk Coordinator Job 13 miles from Salinas
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Compensation: $18.50 - $22/hr + bonus opportunity
Lunch Breaks, PTO, Holiday Pay
What we are looking for in YOU and YOUR skillset!
Bilingual - Spanish
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Medical office receptionist /Entry Level Accounts Receivable/Medical Scribe (Part time)
Front Desk Coordinator Job 44 miles from Salinas
We are seeking a Entry level Accounts Receivable / Medical Office Receptionist / Medical Scribe to join our team. In this role, you'll get the opportunity to wear a number of different hats, helping document patient visits as well as working more on the business-side of things with billing. This can be a part-time or full-time role depending on your schedule and the needs of the office.
If you are considering a career in the medical/business field such as becoming a medical student, nursing student, or accounting/bookkeeping student, then this role will give you opportunities to interact with patients in a clinical setting on a daily basis and learn about medical billing operations, insurance policies, and processes in the medical/business field. Many of our staff members have leveraged the experience gained in our office to enter nursing or medical school successfully.
The main responsibilities of this position include:
Answering phone calls and relating messages among patients, doctor, and insurance companies
Scheduling appointments
Scheduling surgeries
Getting authorizations for office visits and surgeries
Input billing information for insurance companies
Posting payments to patient ledgers
Prepping and sending invoices to patients
Handling the collection of outstanding receivables
Collecting co-payments and co-insurance from patients
Analyze outstanding accounts receivable
Preparing charts
Typing reports
Filing
Qualifications
Must be fluent in English, Vietnamese / Korean speaking is a plus
Fast typist with strong English grammar and spelling skills
Ability to multi-task and prioritize
Excellent interpersonal skill and a warm demeanor
Able to work independently, but also a team player
Good phone manners
Detail oriented
Customer service oriented attitude
Proficient in Word and Excel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Medical Office Receptionist
Front Desk Coordinator Job 44 miles from Salinas
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in behavioral health.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our corporate team!
Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Benefits:As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Hourly Pay: $20.25-21.25/hour
Location: The office is located at 1245 S. Winchester Blvd. Suite 110 San Jose, CA 95128
Duties/Responsibilities: Operational Excellence: - Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. - Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. - General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. - Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: - Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes . - Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. - Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. - Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. - Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. - Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. - Collect all in-person and telehealth co-payments and account balances at the time of service. - Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support - Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. - Coordinate with clinicians pertaining to any additional patient questions. - Support clinician schedules by auditing for appointment accuracy. - Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: - Ability to multitask and prioritize duties to support delivery of high-quality patient experience. - Ability to work independently and as a team member. - Strong communication skills, both written and verbal. - Proficient in using Computer Software Applications (Microsoft Office & EMRs) - Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: - High School or equivalent required, associates/bachelor's degree preferred . - 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. LifeStance Health (NASDAQ: LFST) is one of the nation's largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions. LifeStance Health is based in Scottsdale, Arizona.
Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better. Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare. Our Values:
Delivering Compassion - We care for people unconditionally and act with empathy always. Building Relationships - We are collaborative, building enduring relationships to achieve more together. Celebrating Difference - We respect the diversity of every individual's lived experiences.
Learn more at *******************