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  • Patient Service Rep - Orthopedics / Risser (Pasadena)

    Cedars-Sinai 4.8company rating

    Front desk coordinator job in Pasadena, CA

    The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. Job Duties and Responsibilities: + Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team. + Greets patients and assist with resolving patient issues or raising patients issues. + Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link. + Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service. + Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed. + Process and track referrals and authorizations for various insurance types. + Manages patient care flow and assist with monitoring CS-Link message pools and standard work. + Monitors and assess their own workflow to find opportunities for improvement. + Explains policies, procedures, or services to patients using administrative knowledge + Participates in daily huddles and staff meetings. + Promotes and practice infection prevention standards and all department policies and procedures. **Qualifications** Education: High school diploma or GED preferred. Experience: Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred. **About Us** Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents. **About the Team** With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond. **Req ID** : 14239 **Working Title** : Patient Service Rep - Orthopedics / Risser (Pasadena) **Department** : Risser **Business Entity** : Cedars-Sinai Medical Care Foundation **Job Category** : Administrative **Job Specialty** : Admissions/Registration **Overtime Status** : NONEXEMPT **Primary Shift** : Day **Shift Duration** : 8 hour **Base Pay** : $21.29 - $33.00 Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
    $21.3-33 hourly 8d ago
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  • Receptionist

    Brookdale Senior Living 4.2company rating

    Front desk coordinator job in Whittier, CA

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace. What it takes to be a Receptionist at Brookdale: Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.
    $29k-34k yearly est. 3d ago
  • Choose your schedule - Earn At Least $1255 For Your First 118 Trips, Guaranteed.

    Uber 4.9company rating

    Front desk coordinator job in Santa Ana, CA

    Earn at least $1255 driving with Uber when you complete your first 118 trips in 30 days. Why Uber? Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). What you need to know: ~ Signup in seconds: Get started today and we'll provide support along the way. ~ Get paid fast: Cash out up to 5X a day with Uber's Instant Pay. ~ Guaranteed earnings: Earnings guaranteed for your first 118 trips with Uber. ~ Flexible schedule: You control when and where you drive. ~24/7 support: The app gives you turn-by-turn directions, and access 24/7 support if you need help. What you need to get started: ~21 years old or older ~ A 4-door vehicle ~ A valid U.S. driver's license and vehicle insurance ~ At least one year of driving experience in the U.S. (3 years if you're under 23 years old) Additional Information: If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider driving with Uber and earn extra money. We also welcome drivers who have worked with other peer-to-peer ridesharing or driving networks. Drivers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. Driving with Uber is a great way to supplement your part time or full time income. Uber welcomes applicants year round - summer, winter, fall, spring, and holiday. Sign up to drive with Uber and earn $1255*-if not more-when you complete 118 trips in your first 30 days. Terms apply. *This is a promotional offer and is only available to new drivers who have never previously signed up to drive or deliver with Uber; and complete the minimum trip threshold in their city within 30 days of signing up to drive. Any tips and promotions you make are on top of this amount. Limited time only. Offer and terms are subject to change. Click through to read full terms and conditions.
    $38k-51k yearly est. 1d ago
  • Receptionist

    Wine Country Gift Baskets 4.1company rating

    Front desk coordinator job in Fullerton, CA

    The Receptionist will serve as the first point of contact to employees, vendors and customers. The position will answer and transfer multiple lines to appropriate employees or departments. The position will also coordinate incoming & outgoing lobby traffic. The Receptionist will grant access to those entering the building (employees, visitors and vendors). The Receptionist must display a professional demeanor and appearance at all times. The Receptionist position may be asked to carry out additional functions requested by Human Resources and/or the executive staff. Specific Duties and Responsibilities: The position will also assist with various administrative functions to include but not limited to: Basic administrative functions Track in and outgoing traffic of employees Greet incoming vendors & candidates Contacts Security for alarm purposes (fire, police, tests, etc.) Coordinate/contact appropriate departments when state agencies arrive (OSHA, Health Department, Police Department, etc.) Contact Security to report parking issues Manages incoming traffic & visitor check-ins, logs, and badges Assist with special projects for Human Resources Knowledge: Intermediate Microsoft Office knowledge such as: Word, Excel, and Outlook. Typing & data entry skills (at least 30 WPM) Microsoft Teams Software Knowledge of general office duties (filing, faxing, and copying) Education: High School diploma or equivalent Requirements: Previous receptionist, general office and or administrative experience (minimum 2 years) Bilingual Spanish Preferred Intermediate MS Office Skills specifically Word & Excel Professional, outgoing personality & demeanor.
    $28k-34k yearly est. 1d ago
  • Receptionist

    RR Donnelley 4.6company rating

    Front desk coordinator job in Irvine, CA

    Williams Lea by RRD is a global business support services company with a strong legacy-over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world-especially within legal, financial, and professional services industries. We're a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it's supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we're the behind-the-scenes team making everything run smoothly. Job Description Receptionist for Global Client US Head Quarter office in Los Angeles. The Receptionist delivers exceptional customer service for our clients. Responsibilities include leading employee(s) and directing workflow for reception and concierge services while serving as a subject matter expert and resource to the team. Job duties (* denotes an “essential function”) *Ensure team provides outstanding reception and concierge service to client, while building strong customer relationships *Communicate with direct reports, manager and client on job or deadline issues *Immediately escalate operational problems or issues to Supervisor or Manager *Handle client concerns and be able to problem-solve resolutions in accordance with policies and procedures *Produce required reports on schedule *Conduct and oversee quality assurance process to maintain efficient workflow and assure client satisfaction *Ensure clients and guests are welcomed in the office lobby and serve as a daily point of contact for any employee, visitor/guest or client escalations *Ensure a seamless and personal guest journey *Escort guests to their booked meeting room within the building, informing the host of the guest's arrival *Understand customer's needs and provide them with 5 Star professional service. *Attend to guests wishes and requirements. *Answer the phone and make reservations, take and distribute messages or mail and redirect calls *Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations *Arrange events, excursions, transportation etc. upon request from guests *Handle external and internal calls in a professional manner *Assist hospitality with setting up rooms with beverages and food *Manage any external catering requirements from third party vendors *Book meeting rooms using Condeco and MS Outlook accurately and ensure that all AV, room layout and food and beverage requirements are noted *Continually monitor reception inbox ensuring e-mails are responded to in a timely manner *Book transport for employees and clients *Manage Visiting Attorney office and room bookings and visitor pass management Liaise with other departments to ensure efficient communication and guest service, and creating a 'one team' approach to delighting your guests Occasional requirement to support client functions that run into the evening Adhere to Williams Lea policies in addition to client site policies. Qualifications High school diploma or equivalent Minimum 3 years' Concierge and/or reception experience in a customer service environment, legal or financial services industries preferred 1 year or more experience working on a reception desk for a blue-chip company within a busy office environment Intermediate Microsoft Office Word and Excel skills Basic Microsoft PowerPoint skills Prior experience working with vendors preferred Outstanding guest services skills, Excellent and sophisticated communication skills, both verbal & written Good time management skills Good knowledge and understanding of a Cisco telephone system Must possess professional presentation/appearance Great interpersonal skills and an outgoing personality Excellent command of the English language, both in verbal and written communication Operational experience working at prestigious events preferred Attention to detail with good organizational skills Must possess passion to achieve excellent guest service consistently Demonstrates the ability to lead others effectively Ability to work under pressure, plan ahead and anticipate problems Ability to meet all required deadlines A welcoming positive manner and an understanding of what good customer service looks like Acts with integrity at all times and embraces the company philosophy. Ability to understand the needs of the client and provide customer service and superior client service. Ability to create and maintain strong relationships and channels of communication with key interfaces and the business Knowledge of Condeco and working knowledge of A/V equipment an advantage Ability to multitask, prioritize workload and provide administrative support. Ability to handle sensitive and/or confidential documents and information. Able to make independent decisions that conform to business needs and policy. Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory or managerial level. Must work well in a team environment Must be able to interact effectively with multi-functional and diverse backgrounds. Ability to work in a fast-paced environment. Must be self-motivated with positive can-do attitude. Additional Information The rate of pay for this role at the noted RRD location is $21.00 / hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and visioncoverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre--employment substance abuse testing. #WLNAT All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans
    $21 hourly 1d ago
  • Patient Care Coordinator

    Specialty Care Rx 4.6company rating

    Front desk coordinator job in Orange, CA

    Job DescriptionDescription: The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care. Duties and Responsibilities Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention. Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system. Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner. Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance. Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships. Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records. Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary. Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance. Other duties as assigned by Supervisor. Requirements: Strong verbal and written communication skills. Bilingual Spanish is highly preferred but not required. Ability to utilize medical terminology to communicate with patients and healthcare professionals. Excellent organizational skills, with a strong attention to detail. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task and work well under pressure in a fast-paced environment. Self-motivated and able to work both independently and as part of a team. Education and Experience Requirements Experience using electronic health records (EHR) systems. 1+ years of experience in customer service or patient care coordination. Specialty Pharmacy experience is highly preferred. IVIG scheduling and care coordination experience is highly preferred. Experience with CareTend pharmacy system is highly preferred.
    $32k-48k yearly est. 26d ago
  • Front Desk Coordinator - Brea, CA

    The Joint Chiropractic 4.4company rating

    Front desk coordinator job in Brea, CA

    Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! Pay Range $18-$20/hr Depending on Experience + Bonus Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures, and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR nLjvAgTNTi
    $18-20 hourly 29d ago
  • Front Desk Coordinator (47678)

    Platinum Dermatology Partners 3.8company rating

    Front desk coordinator job in Anaheim, CA

    Who We Are: Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology. Company Conformance Statements: In the performance of their respective tasks and duties, all employees are expected to conform to the following: Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. The ideal Front Desk Coordinator views themselves as a “Director of First Impressions” . The successful candidate is friendly, professional, and has a natural talent for putting our patients first in delivering unparalleled customer service in a thriving fast-paced clinic. General Duties & Responsibilities: Responsible for accurately and professionally handling front desk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel. Prepares necessary patient paperwork before the patient's appointment. Review EMA for information that needs to be updated. Updates patients' information and accurately enters it in EMA. Identifies payer sources, verifies insurance eligibility, and verifies prior authorization. Recording and collecting patient copays and/or balances at check-in/out. Other duties as assigned Qualifications Education: High School Diploma or GED equivalent is required. Qualifications: Minimum 1-2 years experience in a medical office/clinic. Prior dermatology or cosmetic experience is preferred. Knowledgeable of medical dermatology terms/CPT, ICD-10. Quality written and verbal communication skills. Quality mathematics skills. Professional in appearance and mannerisms. Able to work efficiently in a fast-paced environment Able to demonstrate compassion and caring when dealing with others, patients, and co-workers. Able to prioritize tasks, understand the provider's instructions, and know when to seek information or advice. Experience using EMR systems is a plus. Our competitive benefits package includes the following: Medical, Dental, and Vision insurance Short-term/Long-term disability Life and other voluntary plans 401(k) plan Employee Referral Program Paid Time-Off Company-Paid Holidays Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc. Physical Requirements: Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals. Equal Employment Opportunity: Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws. Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy. Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks. No phone calls or agencies, please.
    $32k-40k yearly est. 16d ago
  • Front Desk Receptionist

    The Los Angeles Cancer Network

    Front desk coordinator job in Riverside, CA

    The mission of The Los Angeles Cancer Network is to provide unparalleled care to each patient that comes through our doors. We offer individualized treatment using the most recent and relevant proven advances in cancer care, curated with deliberation and compassion. LACN is committed to educating and supporting our patients and their families through every step of the way. We deliver a unique approach for every patient to ensure they receive treatment best suited to their condition, age, and other important factors. We do this by participating in important clinical research, encouraging screenings for early detection, and providing innovative treatment. We are proud to be at the forefront of cancer research through our partnership with OneOncology. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: The Front Desk Receptionist is responsible for greeting patients and answering telephone calls for the Los Angeles Cancer Network. This role will also provide office support for the front office area. Responsibilities Greet and direct patients and visitors Gate Keeping Patient registration/check-out Collect co-payments and deductibles. Reconcile daily cash report Schedule and update patient appointments, blood transfusions, and diagnostic tests in accordance with established protocol Answer telephone and respond to inquiries, direct caller to appropriate personnel or initiate a triage message for response by medical personnel. Record accurate and complete messages when necessary Maintain supplies and cleanliness of the front office Ensure maintenance of patient confidentiality Demonstrate exceptional customer service skills in the performance of work assignments and duties Accurately document in the EMR system Training new hires on the process and procedures of the practice Maintain accurate records for all appointments scheduled for providers Sorts incoming mail Verifies patient's insurance information and updates billing staff if any changes Key Competencies Strong verbal and written communication skills. Ability to establish and maintain effective working relationships. Demonstrates exceptional assessment, critical thinking, and customer service skills Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses Ability to seek out resources independently and work collaboratively Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations Ability to multitask efficiently Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others Qualifications Great Customer Service Skills Medical Terminology-Oncology/Hematology Specific Bilingual in Spanish/English preferred Basic computer knowledge Previous Oncology/ Hematology experience preferred Salary Transparency: Exact compensation may vary based on skills, education, certifications, experience, and location. Base Salary Range: $21.00 to $23.00 per hour
    $21-23 hourly Auto-Apply 60d+ ago
  • Medical Front Desk

    Laguna Dermatology 3.6company rating

    Front desk coordinator job in Laguna Hills, CA

    Job DescriptionNewport Cove/ Laguna Dermatology stands as a distinguished private practice, dedicated to delivering top-tier specialty cosmetic, medical, and surgical care to patients spanning all age groups. Currently, we are actively seeking a dynamic Patient Care Coordinator who can elevate our commitment to delivering unparalleled customer service to our valued patients. Amidst our bustling workflow, we are in search of an individual adept at maintaining the seamless operation of our practice. At this time we are seeking a full-time role, catering to diverse schedules. If your fervor lies in offering exceptional patient care and collaborating with individuals, we encourage you to seize this opportunity and submit your application today! Benefits: Full-time: Monday - Friday: 9:00am - 5:00pm Health insurance benefits (medical) Paid holidays or Part-time Unpaid holidays No health insurance Work setting: Clinic In-person Responsibilities Requirements Adhere to punctuality for your assigned shift. Adhere to our uniform policy by dressing in professional attire, as outlined in our guidelines, which includes business attire and/or scrubs. Maintain a professional appearance for hair, makeup, and nails. Thoroughly follow the Standard Operating Procedures for opening and closing the facility each day. Effectively handle appointment scheduling, modifications, and cancellations with precision. Take charge of the schedule and accurately generate invoices. Prior to checkout, assist clients in checking their reward program points or enrolling new clients in the program. Assume responsibility for enrolling new patients in the membership program, offering comprehensive information about all company initiatives to all clients. Exude a friendly, vibrant, and relatable demeanor. Extend a warm welcome to all individuals entering and exiting our premises. Rise from your seat, address them by their name, introduce yourself with your name and title, and extend offers of coffee and water Dress professionally in accordance with our uniform policy; business attire and/or scrubs. Hair, makeup and nails are all professional. Provide detailed descriptions of treatments, packages, services, facility features and hours of operation Answer the phone promptly (3 rings) and use the patient's name throughout the phone conversation. Upbeat, very personable and treats clients like a friend. Actively promote the treatments, services, and retail, as well as programs, promotions and/or discounts available. Achieve social media goals of 5 reviews per month on Yelp or Google. Some of your duties will include: Making sure patients feel welcome as soon as they walk in the door Pleasantly answering questions and making appointments for existing and potential clients Reviewing and organizing patient medical charts for accuracy and authenticity Using your friendliest phone voice to answer incoming calls, setting up appointments, take messages, complete outreach to patients (some re-engagement required) Assisting in opening and closing the office Understanding and respecting patient privacy laws Required Skills If these sound like you, please apply! You effortlessly build rapport and connect with a diverse range of individuals. Your boundless energy is infectious, and people feel invigorated in your presence. You possess a deep admiration for the talents of others and thrive in collaborative problem-solving. Your commitment to your word is unwavering - you follow through without excuses. Your reputation for honesty and uprightness is renowned. The concept of "not my problem" or "not my responsibility" is foreign to you. Your readiness to assist knows no bounds - you readily lend a hand. You approach your work with a sense of pride and proprietorship, consistently delivering excellence. Gratitude flows openly from you towards those around you. You perceive yourself as an indispensable contributor to the success of your team. Embracing new knowledge is second nature, and you quickly master fresh skills. Witnessing the happiness and growth of others brings you joy, and you wholeheartedly support their journey towards success. Ability to commute/relocate: Laguna Hills, CA 92653 Newport Beach, CA 92660
    $33k-39k yearly est. 17d ago
  • Front Desk Coordinator

    Marketplace Physical Therapy, Inc.

    Front desk coordinator job in Riverside, CA

    Job DescriptionDescription: The Patient Care Coordinator is responsible for providing professional and quality customer service. They are also responsible for maintaining workflow efficiency of all front desk administrative tasks. In addition, the role of the care coordinator is to encourage patients in their continuity of care by directing them to attend and complete their recommended set of authorized or prescribed visits. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet all patients professionally and enthusiastically. Maintain a clean and organized workstation. Check in and marking no-show patients promptly, adhering to the clinic's established grace period. Schedule out all patient appointments. Confirm evaluations for the next day. Work all no-shows daily. Maintain all schedules, filling in all available appointment times in accordance with the clinics scheduling guidelines. Collect co-pays using credit cards, debit cards, cash and checks. Enter co-pays into designated payment systems (WebPT, PayJunction, Quickbooks). Periodically check the waiting room to ensure no patients are forgotten. Answer all incoming calls and maintain a consistent intake of call volume. Complete all incoming voicemails within 24 hours. Document clear and comprehensive notes of call details in patient charts. Manage the lost patient log, Payment log, Waitlist, and appointment requests from the website. Additional duties as assigned. Requirements:Skills & Qualifications High School Diploma. Entry level computer skills. Strong attention to detail required. Communicate with all in person/phone inquiries in a professional and welcoming manner. Shows enthusiasm in desire to assist patients/people at hand. Excellent interpersonal and communication skills, with the ability to empathize and build rapport with potential patients. Troubleshooting skills with minimal assistance. Ability to adapt to changing patient needs and effectively address inquiries or concerns. Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned. Show initiative, attentiveness and willingness to go above and beyond to assist the patient with their needs and provide appropriate solutions. Physical Requirements Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Reaching: Extending hand(s) and arm(s) in any direction. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position toposition. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Grasping: Applying pressure to an object with the fingers and palm Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound. Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers
    $32k-41k yearly est. 13d ago
  • FRONT DESK - Hampton Inn Riverside Downtown

    Greens Operations Inc.

    Front desk coordinator job in Riverside, CA

    Job Description Are you the One? If you are an honest and trustworthy Guest Service Associate with 1 or more years of experience, responsible, and excellent attendance, this may be the opportunity for you! Key Responsibilities Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures. Execute selling strategies to enhance hotel revenue. Understands and implements the mission statement, values, and culture at all times. The ideal candidate will be: Multi-task, detail-oriented, and remain service-centric. Communicate with guests, and co-workers, receive and transmit mail, phone, and written messages and relay pertinent information using log books. Manage time effectively. Assist with guest issues with professionalism in maintaining a hospitable attitude. Computer literate to thoroughly operating property management systems: post charges, compute bills, collect payments, and make changes. What are we looking for? To fulfill this role successfully, you must possess the following: Well-groomed and professional appearance. Effective communication skills. Good listener. Emphatic and tolerant. Rational, prudent, and practical. Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating. Must stand for eight hours, bend, stretch, and reach. Work schedule varies and may include occasionally working on Holidays, weekends, and evenings. Extended hours are sometimes required. Must be able to push or pull 60 pounds and lift and/or carry 30 pounds
    $31k-40k yearly est. 22d ago
  • Front Desk Coordinator

    Global Channel Management

    Front desk coordinator job in Irvine, CA

    Front Desk Coordinator needs 5+ years experience Front Desk Coordinator requires: Organized Facility coordinating Administrative support Monitor phone voicemail system and distribute messages. Greet, screen and sign in all visitors and guests as well as provide escort throughout office if needed. Receive, open, and scan all mail to the appropriate receiver or department. Receive and distribute incoming packages (fed-ex etc...) Prepare express mail and packages to be sent Assist with setting up conference rooms for meetings. Assist with special event in office. Order food for meetings when necessary. Check equipment in conference rooms that have been reserved to make sure all equipment is working properly. Keep all break room and office supplies stocked and order as needed with a restocking template. Send in Service tickets to the building management for service needed (flood, broken door, etc.) Support departments on special projects.
    $33k-41k yearly est. 60d+ ago
  • Front Desk Receptionist II - Floater (Bilingual Chinese)

    Astrana Health, Inc.

    Front desk coordinator job in Alhambra, CA

    DescriptionWe're looking for a friendly, detail-oriented, Chinese speaking professional to be the welcoming face of our primary care clinic. As a Front Desk Coordinator, you'll play a vital role in creating a smooth and positive experience for our patients-from the moment they walk in, to managing their appointments and supporting the care team. If you thrive in a fast-paced environment, love helping others, and are passionate about making a difference in a healthcare setting, we'd love to meet you! You will be floating between ~4 different clinic locations. They may be located in Alhambra, Pasadena, and/or Arcadia, however this is subject to change due to business need. These sites are primary care and specialty clinics. Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team What You'll Do Greet people entering the office, answering questions, providing directions and instructions on the check-in procedure Manage a multiple-line phone system by addressing caller concerns, routing callers to the appropriate extensions, and leaving messages for the healthcare providers Provide basic and accurate information in-person and via telephone/email Maintain the reception area, keeping it clean and free of clutter. Handle filing and data entry as requested Maintain office security by following safety procedures and controlling access via the reception desk Must be detail oriented and possess strong organizational skills in a fast-pace environment Good verbal and written communication skills Be able to prioritize workload while remaining flexible May be required to work overtime to meet tight deadlines Highly motivated and able to work with multiple teams simultaneously Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls Perform other clerical duties such as filing, photocopying, transcribing and faxing Other duties as required Qualifications MUST BE fluent in Chinese (Cantonese/Mandarin) Minimum 1 year of experience working at the front desk of a hospital or clinic Strong communication skills; comfortable interacting with patients, staff, and providers Proficient in handling phone calls, messages, and front desk coordination You're great for the role if: Work experience at the Front Desk of an outpatient primary care or specialty clinic Experience using electronic health record (EHR) systems for scheduling and patient updates Familiar with HIPAA regulations and maintaining patient confidentiality Environmental Job Requirements and Working Conditions The national target pay range for this role is $20 - $25 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors. This role follows a onsite work structure where the expectation is to work onsite 5 days a week. The home office is located at 1658 W. Valley Blvd. Suite 120 Alhambra, CA 91803. Work hours: Monday through Friday 8:30am-5:30pm, lunch hour at 12:30pm. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at ************************************ to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
    $20-25 hourly 11d ago
  • Ophthalmology Front Office Phone & Scheduling Support

    Desert Opthalmology

    Front desk coordinator job in Palm Springs, CA

    Job DescriptionBenefits: Bonus based on performance Paid time off Health insurance Front Office Phone Specialist Ophthalmology Practice Be the Friendly First Voice of Our Eye Care Team! Are you a people person with a calm, professional phone presence and a passion for helping others? Our busy and respected Ophthalmology practice is looking for a Front Office Phone Specialist to join our team! What Youll Do: Answer incoming calls with warmth and professionalism Schedule and confirm patient appointments Provide basic information about services and procedures Direct calls to the appropriate departments Support front desk operations as needed What Were Looking For: Experience in a medical office or ophthalmology setting is a plus Excellent communication and customer service skills Ability to multitask in a fast-paced environment Friendly, patient, and detail-oriented Comfortable with electronic health records (EHR) and phone systems Why Join Us? Supportive, team-oriented environment Opportunities to learn and grow in the field of eye care Make a real difference in patients lives every day If you love helping people and want to be part of a caring, professional team, wed love to hear from you!
    $32k-41k yearly est. 30d ago
  • Front Desk Receptionist

    Pacific Dermatology Ins

    Front desk coordinator job in Menifee, CA

    Pacific Dermatology Institute is a full-service dermatology group that offers medical, surgical, and cosmetic treatments to meet all of your skincare needs. Front Desk Receptionist: Pacific Dermatology Institute is looking for an energetic and friendly receptionist with experience providing administrative support and patient care service to patients and internal medical staff over the phone and in person. We've been growing rapidly for the last several years, we have 15 successful clinics currently and continuously growing, we are poised to be a dominant leader in our industry. We're looking for a high performer who thoroughly enjoys a challenge. Are you ready to be a part of a winning team and help grow this established and well-respected operation? Let's talk about a move-up in your career and bring your exceptional experience to this high performing company. If this describes you, we'd like to have a conversation with you today! Compensation: Hourly $22 - $26.88 Compensation will be commensurate with skills, Dermatological experience, and Education. Includes uniform scrubs, performance incentives, health benefits, vacation/PTO, and 401K with matching contribution. Job duties and Responsibilities Exemplifies and wholeheartedly believes in Pacific Dermatology Institute's Vision, Purpose and Goals Reports all potential employer liability issues and/or dissatisfied patient complaints to the Office Manager/Regional Director immediately Assists with patient scheduling and front desk operations Greets patients, vendors, pharmaceutical representatives, and other visitors to our medical offices and creates a welcoming atmosphere Checks in patient and distributes forms and the required paperwork. Reviews forms and paperwork to ensure required fields are completed appropriately and obtains patient identification and insurance information Check patients out in a timely, friendly manner ensuring each patient has the necessary information and future appointment information if needed Maintain patient confidentiality Provides outstanding professional phone communication; manages multi-line telephone system efficiently and seamlessly, minimizing hold times Maintains patient accounts by verifying insurance information and coordinates with relevant departments for payment and referral requirements Communicates with providers and medical assistants, keeps them abreast of schedule changes, patient details, and potential service delays Check work provided email daily and responds to emails in a timely fashion Efficiently utilizes the electronic medical record software to register new patients, schedule/cancel or create follow-up appointments for patients, as well as verifying current demographic information Ensure the waiting room environment remains quiet, calm, clean and welcoming Uphold the positive reputation of PDI treating visitors in a friendly, welcoming, and compassionate manner with the primary focus being patient confidentiality Update job knowledge by participating in educational opportunities; read professional publications, attend seminars, conferences and continuing education courses assigned by PDI. Maintain a clean driving record, a valid driver's license and evidence of valid auto insurance throughout employment lifecycle Responsible for maintaining and overseeing Lean standards (5S) Use of Microsoft Office Suite products, including but not limited to, Planner, OneNote, Outlook, Forms, Word, Excel and PowerPoint Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment This job operates in multiple fast-paced professional medical clinics with multiple medical providers and supporting staff. Physical Demands The employee is required to stand and use both hands for typing for extended periods of time. Walk, climb or balance; and stoop, kneel, crouch, or crawl periodically. The employee must be able to lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Position Type and Expected Hours of Work This is a full-time, non-exempt position. Days of work are Monday through Friday. Long hours and occasional evening and weekend work may be required as job duties demand. Travel This position requires up to 50% travel. Travel to multiple clinic locations, which are located throughout the Inland Empire and surrounding areas, will be required throughout the week, and at times on short notice. Qualifications Education and Experience High school diploma or equivalent Basic knowledge of medical terminology required At least one year of experience with the insurance authorization process, preferably in the Dermatology field. Working knowledge of ICD-10 and CPT coding (preferred) Basic knowledge of general administrative and clerical procedures Basic knowledge of Microsoft Word, Excel and Outlook Skills/Abilities Good problem solving and decision-making skills Excellent customer service and phone skills Strong organizational, judgment, communication and analytical skills Ability to multi-task and perform multiple priorities Excellent time management, organizational, communication, multitasking and teamwork skills Cooperative and professional behavior toward peers, providers and management Ability to promote a favorable image with co-workers, department members, providers and, insurance companies The ability to contribute in a team environment and/or independently, to provide excellent customer service Ability to thrive in a fast-paced environment and prioritize tasks based on importance Strong attention to detail, able to produce accurate and high-quality work Adaptability, able to adjust the approach to meet changing demands and situations including dealing with diverse people Typing skills (40 wpm) Ability to keep confidential patient information to oneself at all times, despite the temptation to share
    $22-26.9 hourly 11d ago
  • Front Desk Receptionist

    Pirate Staffing

    Front desk coordinator job in Montclair, CA

    Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropriate person and office. Answer, screen, and forward incoming phone calls. Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures). Provide basic and accurate information in-person and via phone/email. Receive, sort, and distribute daily mail/deliveries. Maintain office security by following safety procedures and controlling access via the reception desk (e.g., monitor logbook, issue visitor badges). Update calendars and schedule meetings. Arrange travel and accommodations, and prepare vouchers. Keep updated records of office expenses and costs. Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
    $31k-41k yearly est. 60d+ ago
  • Front Desk Receptionist - West Houston

    Spring Branch Community Health Center 4.3company rating

    Front desk coordinator job in Cypress, CA

    The Front Desk Receptionist works as part of the medical office team performing necessary clerical duties to prepare patients for the Check In/Out, Registration, Eligibility and Scheduling process. Also responsible for answering telephones and gathering third party payment information, recording charges, and collecting payments. QUALIFICATIONS: * High school diploma/GED * Bilingual English & Spanish * 1 year customer service (Required) * 6 months Customer Service in Medical Office (Preferred) ESSENTIAL DUTIES AND RESPONSIBILITIES: * Responsible for greeting patients and visitors, answering telephone calls in a courteous and professional manner, address questions and route calls accordingly. * Schedule clinic appointments at patient check out and by phone. * Always ensure patient confidentiality. * Observe patients in the waiting room and report any apparent illness or distress to clinical staff. * Responsible for maintaining the patients' demographic information and insert new/updated clinical and administrative documentation in charts. * Assist in maintaining a smooth patient flow throughout the clinic. * Ensures that patients are advised on the sliding fee scale and makes adjustments accordingly. * Gathers third party payment information, records charges, and bills patients for services provided as indicated on the encounter form. * Processes the charge entry into the Electronic Medical Records system. * Responsible for handling cash - patient payments. * Participates in Compliance, Risk and Safety, Quality Assurance and Performance Improvement Activities * Performs other duties as assigned. * All Health Center staff members have emergency and disaster response responsibilities. Participates in all safety programs which may include assignment to an emergency response team. BENEFITS * Paid Time Off * 10 Company holidays * 1- 8-hour Personal holiday * 401(k) retirement plan- employer matches up to 5% * Bereavement Leave * Continuing Education * Employee Assistance Plan * Student Loan Forgiveness-if applicable * Medical, Dental, Vision - Aetna * Basic Life ($35k)/AD&D - 100% paid for by the employer * Employee Assistance Plan (EAP) - 100% paid for by the employer * Additional benefits available at employee expense: * Additional Voluntary Life Insurance * Short-Term Disability (STD) * Long-Term Disability (LTD) * Accident Insurance * Critical Illness Insurance * Hospital * Permanent Life Insurance
    $38k-44k yearly est. 27d ago
  • Front Desk Receptionist

    Rezolut

    Front desk coordinator job in Irvine, CA

    Job Description Who is Rezolut? Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes. We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services! Job Summary: The Front Desk Receptionist is responsible for providing administrative and clerical support to patients. Candidates who are bilingual in Chinese are strongly encouraged. Our ideal teammate: Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally. Will work under general guidance with some expectation of autonomy. Has excellent verbal and written communication skills and strong attention to detail. Has the ability to prioritize tasks and to delegate them when appropriate. Acts with integrity, professionalism, and confidentiality. Can work in a fast-paced, patient focused environment with heavy call volume. Is committed to quality patient care and exceptional customer service. Essential Functions of a Front Desk Receptionist: Greets and register patients in a fast-paced radiology facility. Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed. Schedule appointments and make referrals. Submits patient demographics and insurance information into the patients' medical record. Works as a team to assist clinical and clerical staff and referring physician offices as needed. Deliver exceptional customer service. Performs other related duties as assigned. Education and Experience: High School degree or equivalent Minimum of 1 year of prior medical receptionist experience Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. What We Offer: PTO for full-time employees 6 Observed Holidays Medical, Dental, Vision, Life and other voluntary insurances 401(k) Retirement Plan Employee Assistance Program
    $31k-40k yearly est. 15d ago
  • Front Desk/Phone scheduler/receptionist for Optometry Office

    Dr Bryant Vo An Optometric Corporat

    Front desk coordinator job in Irvine, CA

    Job DescriptionBenefits: 401(k) matching Competitive salary Employee discounts Paid time off Vision insurance Hello, We are Parkview Optometry a Optometry Office that was established in 1980 in Irvine, California. Our mantra is technology, 5 star service, and team approach. We are looking for a cheerful and outgoing receptionist who will be primarily responsible for scheduling our doctors' schedules. We have methods for recall and recruiting new patients, which we hope you will embrace and help us evolve/modify as technology and markets change. Every five years, we add technology to our office, whether it is in diagnostics, latest in lenses and frames, to cutting edge procedures. Our niche is high end frames, lenses, scleral lenses , and dry eyes. Please send us your resume!
    $31k-40k yearly est. 18d ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in San Bernardino, CA?

The average front desk coordinator in San Bernardino, CA earns between $29,000 and $46,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in San Bernardino, CA

$37,000

What are the biggest employers of Front Desk Coordinators in San Bernardino, CA?

The biggest employers of Front Desk Coordinators in San Bernardino, CA are:
  1. Cajon Dental
  2. Rodney M Collins
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