Front Desk Representative
Front desk coordinator job in San Diego, CA
Coldwell Banker West is a real estate company based out of Ocean Beach. Our company specializes in helping clients find and secure their ideal homes and properties. We are committed to providing exceptional service and personalized support to meet the unique needs of each client. Located at 1851 Cable Street, we strive to create a seamless and positive experience for every customer.
Role Description
This is a full-time role for a Resource Center Administrator. The role is located in Ocean Beach, CA.
The job description for our Resource Center Administrator is to be the main point of contact and assistance to our sales force. From hire to transaction, the RCA will help with training, troubleshooting, information support, and supplying the agent with templated marketing pieces for their business and every listing or sale.
To achieve the above mentioned, the RCA will have to be well versed in all company programs, work with the IT company for basic troubleshooting or system support for wifi, agent workstations, etc., run basic MLS reports to determine which agents to reach out and support with marketing and or simple reporting reminders. To be a support to the agents, within the guidelines and boundaries defined in RCA procedures.
The goal is to create a smooth work environment for the agent and ensure the company standards for marketing and reporting are being adhered to. We would like our newly on-boarded agents to be productive as soon as possible and not have to struggle with understanding our company infrastructure. We want to touch as many agents as possible, so they stay connected to the company. We need to build strong relationships with our agent base and keep them engaged with the company through meetings, trainings, and events. And we need a strong cheerleader in the office that exemplifies the company mindset and core values of excellence, ingenuity, awesomeness and home.
Qualifications
Phone Etiquette and effective Communication skills
Strong Customer Service skills
Ability to multi-task and manage time effectively
Proficient in Microsoft Office Suite and other administrative software
High school diploma or equivalent
Previous experience in real estate or a related field is a plus
Front Desk Coordinator - Carmel Mountain, CA
Front desk coordinator job in San Diego, CA
Chiropractic: At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care.
The Opportunity:
We are seeking enthusiastic, results-driven Wellness Coordinator to join our team at The Joint Chiropractic. In this part-time role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You'll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available.
As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care.
Pay Range: $15 - $18 per hour (depending on experience)
Work Schedule: 4-5 days per week, Sunday-Thursday
Key Responsibilities:
* Sales & Membership Conversion:
Actively promote and sell The Joint Chiropractic's Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors.
Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages.
Achieve individual sales goals by proactively engaging with patients and offering them personalized care options.
* Customer Service & Patient Engagement:
Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive.
Build rapport and establish lasting relationships with patients, making them feel at home at every visit.
Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care.
* Clinic Operations & Organization:
Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients.
Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor.
Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate.
* Administrative Support:
Assist patients in completing necessary paperwork and ensure all forms are processed correctly.
Manage incoming calls, answering questions, and scheduling appointments as needed.
Maintain patient records with attention to detail, ensuring confidentiality and accuracy.
* Teamwork & Marketing:
Participate in marketing and sales initiatives designed to attract new patients to the clinic.
Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business.
Qualifications:
* Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment.
* High school diploma or equivalent (Associate's degree or higher preferred).
* Positive, upbeat attitude with a passion for helping others and driving sales.
* Strong sales abilities, confident in presenting and closing memberships and service packages.
* Willingness to learn, grow, and contribute to a high-performing sales culture.
* Ability to work weekends and evenings as needed.
* Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office.
* Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
* Ability to lift up to 50 pounds.
* Previous office management or marketing experience a plus.
Why Join Us?
* Competitive pay with performance-based incentives.
* Work in a positive, team-oriented environment focused on wellness and customer satisfaction.
* Opportunities for career advancement and growth.
* Be part of a nationwide movement to make chiropractic care accessible and affordable to all.
If you're ready to take your sales skills to the next level while making a positive impact on patients' health, we'd love to hear from you!
Patient Care Service Representative II
Front desk coordinator job in San Diego, CA
Job DescriptionAbout Us
Modena Health ("MH") and Modena Allergy & Asthma ("MAA") are leading and rapidly growing medical practices specializing in allergy, asthma, and immunology care, with clinics across Southern California and Arizona-and ambitious plans for national expansion. We are physician-led, hospitality-focused, and technology-enabled, committed to transforming allergy care while advancing clinical research and expanding access to cutting-edge medicine.
Known for our high standard of excellence, we provide compassionate, patient-centered care for both pediatric and adult patients. Our model combines hospitality-driven service with innovative technology solutions that streamline operations, improve clinical outcomes, and enhance the experience for both patients and providers.
At Modena, we aim to hire great people, treat them well, and help them find meaning and purpose in our mission. Our dedicated team values collaboration, positivity, and growth while striving to improve lives through expert diagnosis, treatment, and research. We are looking for high-energy, kind, and collaborative individuals eager to grow personally and professionally while making a meaningful impact in the lives of others.
Position Summary
We are seeking a highly skilled and compassionate Patient Care Services Representative II to join our team in a hybrid Medical Assistant (MA) and Patient Services Representative (PSR) role. This unique position blends front office administrative duties with back office clinical support, ideal for someone who thrives in a dynamic and patient-centered environment. This role is non-exempt (hourly) and full-time, working 40 hours per week, Monday through Friday.
This role will be based primarily in our Solana Beach clinic but may also provide support to other nearby locations within San Diego County. The ideal candidate is adaptable and enjoys collaborating across multiple sites to ensure seamless operations and excellent patient experiences.
Key Responsibilities
Front Office & Administrative Duties:
Greet patients and visitors warmly and professionally.
Manage check-in and check-out processes, verify insurance, and collect co-pays.
Schedule patient appointments, testing, and follow-ups in collaboration with providers.
Submit and track prior authorizations, including verifying insurance and submitting required documentation.
Answer incoming calls and respond to patient inquiries with courtesy and accuracy.
Maintain up-to-date, HIPAA-compliant records in the electronic health record (EHR) system.
Ensure the front office area remains clean, organized, and well-stocked with necessary forms and supplies.
Assist with emergency response protocols by alerting clinical staff as needed.
Contribute to the onboarding and training of new team members to build support and cross-functional skills.
Clinical & Patient Care Duties (if MA certified):
Perform diagnostic procedures such as allergy skin testing, pulmonary function tests (PFTs), and FeNO testing.
Administer allergy and immunotherapy injections following clinical safety protocols.
Prepare and maintain allergy serum and oral desensitization vials.
Monitor and document patient vitals and treatment responses.
Support physicians and advanced practice providers during clinical consultations and procedures.
Educate patients and families on allergy and asthma care plans and treatment options.
Respond to and manage allergic reactions, including emergency interventions when needed.
Escort patients to exam rooms and prepare for provider exams.
Assist in preparing asthma action plans, Epinephrine training, and discharge instructions.
Maintain clean and stocked exam rooms; log refrigerator temperatures and sterilize instruments per protocols.
Assist with clinical prior authorizations under the direction of a supervisor.
Additional responsibilities as assigned.
Qualifications & Requirements
Education: High school diploma or equivalent required.
Experience: 3+ years of experience in a front desk, medical receptionist, or Medical Assistant (MA) role.
Experience with insurance verification, scheduling, and electronic health records preferred.
Licensure & Certifications:
Certified or Licensed Medical Assistant (California), if performing clinical duties.
CPR certification (or willingness to obtain upon hire).
Skills & Abilities:
Strong interpersonal, customer service, and communication skills.
Excellent organizational and multitasking ability in a clinical setting.
Knowledge of medical terminology and EHR systems.
Familiarity with HIPAA and OSHA compliance standards.
Ability to remain composed in fast-paced and emergency situations.
Commitment to patient confidentiality and high-quality service delivery.
Preferred Qualifications:
Prior experience in allergy, immunology, or respiratory care settings.
Comfort with performing skin testing and pulmonary diagnostics.
Experience submitting and managing insurance prior authorizations.
Compensation
The hourly range for this position is $27.00-32.00/hour. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, and experience.
Physical Requirements
Ability to stand, walk, and move throughout the clinic, if applicable, for extended periods; occasionally lift objects up to 25 lbs., bend, stoop, or reach as needed. Frequent use of hands and fingers for patient care and equipment operation. Must have normal (or corrected) vision and hearing and be able to respond quickly in a fast-paced clinical environment, if applicable.
What We Offer
Competitive salary and benefits package, including medical, dental & vision insurance, 401(k) retirement plan with employer matching, and professional development opportunities
In addition, we offer paid time Off (PTO), sick time, floating holiday and holiday pay
Opportunity to shape the future of a thriving allergy and asthma practice in beautiful San Diego (and across our expanding network)
A supportive, mission-focused culture where your contributions directly impact patient outcomes and team growth
If this role excites you, please submit your resume and a cover letter outlining your relevant experience and why you're passionate about joining our team. We look forward to hearing from enthusiastic candidates ready to drive our success!
California Consumer Privacy Act (CCPA) Notice
Modena Health ("MH") and Modena Allergy & Asthma ("MAA") complies with the California Consumer Privacy Act ("CCPA"). Personal information provided in the job application process will be collected, used, and retained in accordance with applicable privacy laws. Candidates may request additional information regarding the categories of personal information collected and the purposes for which it is used during the hiring process.
Patient Care Coordinator Arabic Speaking
Front desk coordinator job in San Diego, CA
Job Description
Empowering Wellness, Transforming Lives
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.
A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!
Job Summary:
The official job title is Lead Care Manager (LCM).
The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below.
Responsibilities:
• Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans.
• Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements.
• Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans.
• Maintain on-going contact with members, via telehealth and in-person visitation.
• Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers.
• Maintain empathy and professionalism while contacting members and families.
• Supporting behavioral health coordination, Substance Abuse and Community Resources.
• Perform additional duties as assigned.
Populations of Focus:
• Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence.
• Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence.
• Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program.
• Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months.
• Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury.
• Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community.
• Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health.
• Children and Youth Involved in Child Welfare
• Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus.
• Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities.
Education and Experience:
• High school diploma or GED required.
• Minimum of 1 year experience in case management, member care, customer service, call center, or member care required.
• Valid California driver's license and valid vehicle insurance required.
• MA certificate or medical terminology knowledge preferred.
Required Skills/Abilities:
• Bilingual in English & Arabic Required
• Excellent communication, interpersonal, customer service and organizational skills.
• Computer skills for documentation, email and chat support.
• Proficient skills in working independently and collaboratively in a team to provide member care.
• Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously.
• Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner.
• Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills.
Physical Requirements:
• Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate.
• Prolonged periods of sitting at an office desk on the computer.
• Lifting: Able to lift up to 15lbs.
Pay range$25-$28 USD
Benefits
Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:
Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.
Short & Long-Term Disability Benefits: Protection when you need it most.
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
401(K): Building your financial future with us. Effective after 1 year of employment.
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Paid Holidays: Quality time to enjoy celebrations.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses and memberships.
Equal Employment Opportunity
Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.
Pre-Employment
Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.
Dental Front Office
Front desk coordinator job in San Diego, CA
Job Description
We're looking for an experienced Dental Front Office Coordinator to join our welcoming practice in Carmel Valley (92130).
Torrey Del Mar Dentistry is a newly remodeled, modern office known for its caring team and loyal patients who've trusted us for years.
The right person will have at least 2 years of dental front office experience
A solid understanding of PPO/fee-for-service insurance
A genuine passion for helping patients. You'll handle check-in and check-out, scheduling, insurance verification, presenting treatment plans, and coordinating care with our clinical team.
If you're dependable, professional, and enjoy being part of a supportive team that values quality over quantity, we'd love to meet you.
Skills:
General Practice
PPO
Dentrix
Treatment Planning
Dexis
Claims/Appeals
TMJ
Billing
Insurance
Scheduling
Benefits:
Dental
401k
Bonuses
Compensation:
$25-$30/hour
Front Desk Receptionist
Front desk coordinator job in San Diego, CA
Job DescriptionFront Desk Receptionist (Contract) Onsite | Torrey Pines, San Diego, CA $20-25/hr | 3-Month Assignment (Potential for Extension) About the Role: BioPhase is seeking a detail-oriented and personable Front Desk & Office Coordinator to support day-to-day office operations at our client site in Torrey Pines. This role is ideal for someone who thrives in a dynamic, fast-paced environment and enjoys being the face of the company. You'll oversee front desk reception, facilities coordination, and general administrative support while ensuring a welcoming and efficient workplace for employees and visitors.Key ResponsibilitiesReception & Visitor Experience
Greet and assist guests, manage sign-ins, and issue visitor badges
Maintain a professional, organized lobby and front-of-house appearance
Coordinate deliveries, shipments, and temperature-sensitive materials
Office & Facilities Operations
Serve as the main contact for facility issues, repairs, and maintenance requests
Work closely with building management and vendors for upkeep and safety
Ensure shared spaces remain clean, stocked, and well-maintained
Office Management & Administration
Order and track office, kitchen, and breakroom supplies
Assist with new employee onboarding (badges, workspace setup, IT coordination)
Support internal events, meetings, and general office communications
Process invoices, track expenses, and maintain administrative records
Safety & Compliance
Enforce visitor and badge protocols
Support safety and emergency procedures as needed
Qualifications
3+ years of experience in office administration, facilities coordination, or operations (biotech or similar environment preferred)
Excellent organizational and multitasking skills
Strong communication and interpersonal abilities
Proficiency with Microsoft Office Suite
Service-oriented and proactive mindset
Ability to lift up to 25 lbs. and perform occasional physical office tasks
Schedule: Monday-Thursday, 7:00 AM-4:00 PM | Friday, 7:00 AM-2:00 PM
Type: Full-time, Onsite Contract (3 months, with potential to extend)
Front Desk Receptionist (Bilingual Tagalog) - Mira Mesa Blvd.
Front desk coordinator job in San Diego, CA
Job Title: Front Desk Representative Location: San Diego, CA Reports To: Clinic Manager / Office Manager FLSA Status: Non-Exempt Employment Type: Full-Time / Part-Time
Salary Range: $21.00 - $24.00 per hour
CENTERS
At OPSAM Health, we are committed to making quality health care accessible and affordable for all members of our community across San Diego County. Founded on the principle that health care is a right, not a privilege, we serve diverse populations and focus especially on meeting the needs of the underserved.
If you're passionate about making a tangible difference, thrive in a dynamic setting, and believe in putting community first, then we're excited to hear from you.
POSITION SUMMARY:
The Front Desk Representative serves as the first point of contact for patients and visitors at our Federally Qualified Health Center (FQHC). This role is critical to creating a welcoming environment, ensuring efficient patient flow, and supporting clinic operations while maintaining compliance with federal, state, and FQHC regulations. The ideal candidate will possess excellent customer service skills, a detail-oriented approach, and the ability to handle sensitive information with confidentiality and professionalism.
KEY RESPONSIBILITIES:
Patient Reception and Customer Service:
Greet patients, visitors, and staff in a friendly and professional manner.
Assist patients with check-in and check-out processes.
Provide information about clinic services, hours, and policies.
Answer incoming phone calls, route calls appropriately, and take messages.
Assist non-English-speaking patients by coordinating with interpreters as needed.
Appointment Scheduling and Management:
Schedule, reschedule, and confirm patient appointments.
Manage daily appointment logs and communicate changes to clinical staff.
Ensure accurate entry of patient demographic and insurance information.
Administrative Support:
Maintain organized patient records and ensure proper documentation.
Verify insurance eligibility and assist patients with completion of forms.
Collect and process front desk copays, ensuring accurate daily deposits and meticulous financial record-keeping.
Coordinate with billing and medical records departments as needed.
Compliance and Regulatory Duties:
Adhere to all HIPAA and FQHC confidentiality requirements.
Follow established protocols for patient identification and consent.
Assist with quality improvement initiatives, including patient satisfaction surveys.
Team Collaboration:
Communicate effectively with clinical and administrative staff to ensure smooth clinic operations.
Assist in maintaining a clean and organized front desk and waiting area.
Support special projects, community outreach, or clinic events as needed.
QUALIFICATIONS
Education and Experience:
High school diploma or equivalent required; some college preferred.
Previous experience in a medical office, clinic, or customer service setting required.
Experience working in an FQHC or community health setting is a plus.
Skills and Abilities:
Excellent interpersonal and communication skills.
Strong organizational and multitasking abilities.
Proficient in Microsoft Office and electronic health record (EHR) systems; experience with eClinicalWorks or similar is preferred.
Ability to maintain confidentiality and handle sensitive information professionally.
Bilingual in English and Tagalog strongly preferred.
Physical Requirements:
Ability to sit or stand for extended periods.
Ability to lift or move up to 15lbs. occasionally.
Work Environment:
Fast-paced, patient-centered clinic environment.
Regular interaction with patients, staff, and community partners.
Occasional evening or weekend hours may be required.
Compensation and Benefits:
Competitive hourly rate based on experience.
Comprehensive benefits package including medical, dental, vision, and 401K.
Paid time off and holiday leave.
Opportunities for professional development and career advancement.
Equal Opportunity Employer:
OPSAM Health is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Salary Range and Compensation
The salary range for this position is from $21.00 to $24.00 per hour . We reasonably expect to offer within this range, depending on skills, qualifications, and experience.
Auto-ApplyFront Desk Receptionist (Bilingual Tagalog) - Mira Mesa Blvd.
Front desk coordinator job in San Diego, CA
Job Title: Front Desk Representative Reports To: Clinic Manager / Office Manager FLSA Status: Non-Exempt Employment Type: Full-Time / Part-Time Salary Range: $21.00 - $24.00 per hour ABOUT OPSAM HEALTH CENTERS At OPSAM Health, we are committed to making quality health care accessible and affordable for all members of our community across San Diego County. Founded on the principle that health care is a right, not a privilege, we serve diverse populations and focus especially on meeting the needs of the underserved.
If you're passionate about making a tangible difference, thrive in a dynamic setting, and believe in putting community first, then we're excited to hear from you.
POSITION SUMMARY:
The Front Desk Representative serves as the first point of contact for patients and visitors at our Federally Qualified Health Center (FQHC). This role is critical to creating a welcoming environment, ensuring efficient patient flow, and supporting clinic operations while maintaining compliance with federal, state, and FQHC regulations. The ideal candidate will possess excellent customer service skills, a detail-oriented approach, and the ability to handle sensitive information with confidentiality and professionalism.
KEY RESPONSIBILITIES:
Patient Reception and Customer Service:
* Greet patients, visitors, and staff in a friendly and professional manner.
* Assist patients with check-in and check-out processes.
* Provide information about clinic services, hours, and policies.
* Answer incoming phone calls, route calls appropriately, and take messages.
* Assist non-English-speaking patients by coordinating with interpreters as needed.
Appointment Scheduling and Management:
* Schedule, reschedule, and confirm patient appointments.
* Manage daily appointment logs and communicate changes to clinical staff.
* Ensure accurate entry of patient demographic and insurance information.
Administrative Support:
* Maintain organized patient records and ensure proper documentation.
* Verify insurance eligibility and assist patients with completion of forms.
* Collect and process front desk copays, ensuring accurate daily deposits and meticulous financial record-keeping.
* Coordinate with billing and medical records departments as needed.
Compliance and Regulatory Duties:
* Adhere to all HIPAA and FQHC confidentiality requirements.
* Follow established protocols for patient identification and consent.
* Assist with quality improvement initiatives, including patient satisfaction surveys.
Team Collaboration:
* Communicate effectively with clinical and administrative staff to ensure smooth clinic operations.
* Assist in maintaining a clean and organized front desk and waiting area.
* Support special projects, community outreach, or clinic events as needed.
QUALIFICATIONS
Education and Experience:
* High school diploma or equivalent required; some college preferred.
* Previous experience in a medical office, clinic, or customer service setting required.
* Experience working in an FQHC or community health setting is a plus.
Skills and Abilities:
* Excellent interpersonal and communication skills.
* Strong organizational and multitasking abilities.
* Proficient in Microsoft Office and electronic health record (EHR) systems; experience with eClinicalWorks or similar is preferred.
* Ability to maintain confidentiality and handle sensitive information professionally.
* Bilingual in English and Tagalog strongly preferred.
Physical Requirements:
* Ability to sit or stand for extended periods.
* Ability to lift or move up to 15lbs. occasionally.
Work Environment:
* Fast-paced, patient-centered clinic environment.
* Regular interaction with patients, staff, and community partners.
* Occasional evening or weekend hours may be required.
Compensation and Benefits:
* Competitive hourly rate based on experience.
* Comprehensive benefits package including medical, dental, vision, and 401K.
* Paid time off and holiday leave.
* Opportunities for professional development and career advancement.
Equal Opportunity Employer:
OPSAM Health is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Salary Range and Compensation
The salary range for this position is from $21.00 to $24.00 per hour. We reasonably expect to offer within this range, depending on skills, qualifications, and experience.
Front Desk Coordinator
Front desk coordinator job in San Diego, CA
MINIMUM QUALIFICATIONS:
Three (3) years previous related experience in a large complex healthcare setting.
Demonstrated knowledge of third party payors including federal, state, and private health plans.
Demonstrated computer skills and be able to work between multiple systems during calls.
Ability to work in an interactive environment and possess excellent customer service skills both in person and over phone. Be able to maintain strict confidentiality. Have excellent communication skills with the ability to communicate clearly both verbally and in writing.
Be a self-starter who is accountable, open to new ideas, creative, and flexible.
Demonstrated ability to work in a large, complex organization. Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability.
PREFERRED QUALIFICATIONS
Highly preferred bilingual Spanish.
Healthcare experience.
Experience using EPIC Cadence.
Experience using FinancialLink, TravelLink, and BLINK.
Knowledge of medical/scientific terminology.
Knowledge of policies and procedures regarding pre- and post-award, purchasing, pay authorization, travel, and entertainment expense reimbursement.
SPECIAL CONDITIONS
Must be able to work various hours and locations (including weekends and evenings) based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
Dental Front Office Receptionist
Front desk coordinator job in San Diego, CA
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Employee discounts
Looking for a motivated, team player proficient with answering phones, scheduling patients, insurance eligibility verification, insurance claims and treament presentation in a family dental practice. Office works from Mon-Thu 8am to 5pm.
Standardized Patient
Front desk coordinator job in San Diego, CA
Strategic Operations Inc. (STOPS) provides training services and products to the military, law enforcement, first responders, medical providers, and other organizations responsible for homeland security. The company employs state-of-the-art Hollywood special effects pyrotechnics, special effects make-up (wound effects), role players , subject matter experts, instructors, and training scenarios to create training environments that are the most unique in the industry. STOPS also manufactures modular, mobile building systems (relocatable habitat units (RHUs)), props, faux weapons, and live fire targets and constructs, enhances, and transforms training facilities throughout the United States and Canada. STOPS is actively looking to employ individuals, on a part-time/on-call basis, in the support of live action training.
Summary
A Standardized Patient (SP) is a specialized role player, a person who can accurately and consistently recreate the history, personality, physical finding, emotional structure, and response patterns of an actual patient. The SP participates in the teaching and assessment of undergraduate medical students, medical residents, nurses, and allied health care professionals ( learners ) during Medical Simulation training. The SP is a person, age 18 or greater, trained to act out the role of a patient, family member, or other individual to allow “learners” to practice physical exams (non-invasive), history taking skills, communications skills, and other important clinical skills required by Healthcare Providers. The SP must be able to accurately portray a specific scenario for which the learners will perform a brief interview and/or a focused medical case. An SP may also be required to provide constructive feedback regarding the learner's performance.
Job Duties
Specific duties will take place at Naval Medical Center San Diego (Balboa Hospital), the STOPS Tactical Training Laboratory in San Diego, CA, or another location at the direction of the client. Individuals must be able to follow the direction of the Lead Evaluator/Instructor during training scenarios.
The SP will present scenarios in a standardized manner, as instructed by the Lead Evaluator/Instructor and/or as elicited by the learner during simulated interactive patient history and/or a medical case.
The SP will remain in a specific “character” when responding to the learner's questions.
The SP must accurately remember encounters with learners for the purpose of providing feedback on learner performance.
The SP may be recorded or videotaped during the simulation.
The SP must respect the privacy of the learners and hold in confidence all information obtained during a scenario/case.
The SP will perform miscellaneous job-related duties as assigned.
The SP may from time to time be required to perform the duties of a general or casualty actor/role player.
Knowledge, Skills, & Abilities Required
Ability to play a required role and act convincingly while maintaining the specified character - through body language, emotions, personality, and physical findings.
Ability to understand, follow directions, and provide feedback - after action report.
Ability to recall and accurately relay learner's performance to the Lead Evaluator/Instructor.
The individual must have a professional demeanor.
Must enjoy working with people and understand the importance of the position.
Qualifications
The ability to, read, write, and speak English is required.
Prior role-playing experience with military, law enforcement, and first responders/medical providers is preferred, but not necessary.
SPs are assigned based on experience and specific demographic requirements.
Extensive experience is not necessary, perspective individuals will be training on the various components of working as an SP.
Auto-ApplyFront Office Coordinator / Kearny Mesa / Full Time (588)
Front desk coordinator job in San Diego, CA
at Specialty Obstetrics of San Diego
Position: Front Office CoordinatorCompany: Specialty Obstetrics of San DiegoJob Type: Full Time Salary Rate: $21.00-$24.00 Location: 12264 El Camino Real, Ste 204 San Diego CA 92130Schedule: Monday - Friday 8am-5pm, 40 hours per week About Us:Specialty Obstetrics of San Diego is a practice that is dedicated to compassionate and personalized care of pregnant women. Our physicians are board certified obstetricians and have received additional high-risk training and certification in Maternal-Fetal Medicine. Their expertise is complemented by a highly qualified team of sonographers and genetic counselors. We take pride in being a state-of-the-art facility that uses a paperless electronic medical record. Specialty Obstetrics of San Diego strives to make your pregnancy a memorable experience while achieving the best outcome for you and your baby. Job Summary:Specialty Obstetrics is seeking a friendly, organized, and compassionate Front Office Coordinator to join our maternal-fetal medicine practice. This role is essential to providing an excellent patient experience while supporting the daily operations of a high-risk obstetrics and ultrasound office. Responsibilities:
Answer and manage high-volume phone calls in a professional and courteous manner
Schedule patient appointments, including ultrasounds and consultations
Greet patients and assist with check-in and check-out processes
Verify insurance eligibility, benefits, and authorizations prior to visits
Collect and document patient information accurately in the electronic medical record
Communicate with patients regarding appointment details, insurance requirements, and office policies
Coordinate with clinical staff and providers to ensure smooth patient flow
Handle referrals, authorizations, and follow-up as needed
Maintain patient confidentiality and comply with HIPAA regulations
Qualifications:
High school diploma or equivalent (required); medical office experience preferred
Previous experience in a medical or specialty practice, preferably OB/GYN or maternal-fetal medicine
Strong communication and customer service skills
Ability to multitask in a fast-paced environment
Proficiency with electronic medical records and scheduling systems
Knowledge of insurance verification, authorizations, and referrals
Compassionate, dependable, and detail-oriented
Work Environment:
Fast-paced specialty medical office focused on high-risk pregnancy care and advanced ultrasounds
Team-oriented, supportive environment dedicated to patient-centered care
Why Join Specialty Obstetrics:
Meaningful work supporting high-risk pregnancies and families
Supportive team environment
Opportunity to grow within a specialized medical practice
Medical, Dental, Vision after 30 days, 3 weeks PTO, 401(k) after one year
At Specialty Obstetrics of San Diego, you will be part of a team dedicated to providing exceptional care to our patients. We offer a supportive work environment with opportunities for professional growth and continued education. Specialty Obstetrics of San Diego is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyHotel Front Desk Positions
Front desk coordinator job in San Diego, CA
Greet guests as they arrive and check them into their rooms
Process guest payments and make necessary adjustments
Answer phones and respond to guest inquiries
Communicate with housekeeping and maintenance to ensure guest rooms are clean and in working order
Assist with special requests and accommodations as needed
Maintain accurate records of room availability and guest accounts
Perform night audit duties including balancing the day's transactions and preparing reports
Front Desk Recepcionist Bilingual
Front desk coordinator job in San Diego, CA
Job DescriptionBenefits:
401(k)
Employee discounts
Free uniforms
Paid time off
Welcome! For over 12 years, we've been proudly providing ground transportation services to travelers in Southern California. Currently, we're on the lookout for friendly front desk receptionists to join our team. Proficiency in Spanish and English is required, but you don't need to be an English expert as most of our travelers come from Mexico. We value reliability and are specifically seeking individuals aged 25 and older. Our location at the San Ysidro port of entry. If you believe this job is the right fit for you or if you have any questions, please don't hesitate to reach out. We look forward to hearing from you!
Bienvenido! Desde hace ms de 12 aos, nos enorgullece brindar servicios de transporte terrestre a viajeros en el sur de California. Actualmente, estamos en busca de amables recepcionistas para unirse a nuestro equipo. Se requiere dominio del espaol e ingls, aunque no es necesario ser un experto en ingls, ya que la mayora de nuestros viajeros provienen de Mxico. Valoramos la confiabilidad y estamos especficamente buscando personas de 25 aos o ms. Nuestra ubicacin en el puerto de entrada de San Ysidro. Si crees que este trabajo es adecuado para ti o si tienes alguna pregunta, no dudes en ponerte en contacto. Esperamos saber de ti pronto!
Job Summary
We are seeking an Front Desk Associate to join our team! As an Front Desk recepcionist, you will answer the phones, direct calls, and handle customer sales and questions. You will also be filing paperwork, making copies, faxing documents, and mailing information out to customers, as needed. The ideal candidate has excellent customer service skills, experience working in an office environment, and strong organizational skills.
Responsibilities
Answer phones, assist customers with questions, and direct calls
Process incoming paperwork, make photocopies, and file paperwork
Sort mail and distribute it to the appropriate places
Maintain records, either physical or electronic, of business transactions
Qualifications
Great customer service skills
Strong Communication Skills
Strong organizational and time management skills
Familiarity with computer programs
Front Office Coordinator
Front desk coordinator job in San Diego, CA
About the Role
Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve.
We are looking for a candidate that is passionate about working with and serving university students, faculty, and staff in an outpatient setting. As the Front Office Coordinator to support our College Health Program, you will contribute to a positive patient experience by providing excellent customer service to all patients and providers through interactions on the phone and in-person.
This role is full-time, 40 hours per week, Monday through Friday, onsite in our La Jolla office.
Responsibilities
Provides a positive patient experience by:
Serving as the first point of contact for patients and visitors upon arrival, greeting all patients and visitors with excellent customer service
Scheduling patient appointments as needed
Answering incoming calls/messages and appropriately addressing or triaging phone requests including requests for appointments, form completion, questions about medication, etc.
Communicating all patient messages on a timely basis to the clinical staff
Regularly collecting co-pays (if not paid online) and obtaining payment for patient balances if appropriate
Explaining patient paperwork and ensuring its completion
Collecting and updating patient demographics and insurance information
Assisting patients in understanding Mindpath Health policies, procedures, and services when necessary
Recognizing when situations require escalation to management or clinical teams to ensure patient safety
And satisfaction
Utilizing effective de-escalation techniques to manage interactions with upset or frustrated patients,
Maintaining a calm and professional demeanor
Supports clinicians in the office through the above and by:
Informing clinical staff of patient arrivals and any scheduling changes
Maintaining a thorough knowledge of each clinician's needs and preferences
Sorting and triaging incoming communications
Providing general administrative support including faxing, copying and scanning for clinicians and other office personnel as needed
Contributes to a collaborative and friendly work environment by:
Establishing and maintaining a positive working relationship with front office team, team lead, operations supervisor, rom and clinicians
Communicating effectively with Front Office Team, Team Lead, Operations Supervisor and ROM on process improvements, daily needs, etc.
Identifying priority patient satisfaction issues and suggesting recommendations for resolution.
Complying with company policies and procedures and following strict patient privacy procedures
Qualifications
EMR/EHR or practice management systems experience required.
High school diploma, or equivalent.
2+ years of recent experience such as clerical, administrative, receptionist and/or front office coordinator.
Minimum of one year of demonstrated customer service skills (within a healthcare setting)
Basic proficiency with Microsoft Office (Outlook, Excel, and Word); multiline phone experience; accurate typing/data entry skills.
Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, clinicians, management, staff, and other customers.
Empathy and compassion when working with individuals experiencing mental health challenges.
A calm, professional demeanor when managing upset patients or families.
Excellent oral and written communication skills.
Strong attention to detail with the ability to prioritize and multitask in a fast-paced environment.
Effective problem-solving skills and the ability to think quickly under pressure.
Demonstrated ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
Strong organizational skills and attention to detail.
Ability to work independently or as part of a team.
Must be able to maintain strict confidentiality of all personal/health sensitive information
The pay for this position is $23 per hour. We offer full benefits (medical, dental, vision), paid time off, holiday pay, 401k, tuition reimbursement, paid parental leave, and more.
About Mindpath Health
Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. As a national leader in mental health services, we are reimagining care delivery, reaching patients and focus on clinical excellence. With a team of more than 500 mental health clinicians, Mindpath Health provides a broad spectrum of psychiatry, interventional psychiatry (including TMS and esketamine) and psychotherapy care.
At Mindpath Health, we offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on the total health. Mindpath Health is in-network with most major health insurance providers and has more than 100 locations across California, North Carolina, South Carolina, Florida, Texas, Arizona, and growing.
Join our community and discover how rewarding work can be!
Mindpath Health is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.
Auto-ApplyMedical Receptionist (Front Desk)
Front desk coordinator job in Encinitas, CA
What Patient Concierge contributes to Cardinal Health Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Concierge assist patients with non-clinical tasks (i.e. lodging, transportation, general customer service) to make their treatment more comfortable and convenient.
Essential Functions:
* Greet patients and families.
* Answer center telephones, distribute faxes, and prepare customer files.
* Schedule patient appointments.
* Receive and correctly record receipts of patient payments.
* Enter, verify and update patient demographic and insurance information.
* Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
* Process requests for records from outside sources.
* Scan data into document imaging software.
* Regular attendance and punctuality.
* Contributes to team effort by accomplishing related results as needed.
* Ensures that all processing and reporting deadlines are consistently achieved.
* Perform any other functions as required by management.
Qualifications
* 1-3 years of experience, preferred
* High School Diploma, GED or equivalent work experience, preferred
* Medical office experience, highly preferred
What is expected of you and others at this level
* Applies acquired job skills and company policies and procedures to complete standard tasks
* Works on routine assignments that require basic problem resolution
* Refers to policies and past practices for guidance
* Receives general direction on standard work; receives detailed instruction on new assignments
* Consults with supervisor or senior peers on complex and unusual problems
Location
cCARE Encinitas
326 Santa Fe Drive, Suite 105
Encinitas, CA 92024
Anticipated hourly range: $21.00 per hour - $25.20 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
* Medical, dental and vision coverage
* Paid time off plan
* Health savings account (HSA)
* 401k savings plan
* Access to wages before pay day with my FlexPay
* Flexible spending accounts (FSAs)
* Short- and long-term disability coverage
* Work-Life resources
* Paid parental leave
* Healthy lifestyle programs
Application window anticipated to close: 12/28/2025*if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Auto-ApplyFront Office Coordinator
Front desk coordinator job in San Diego, CA
Job Descriptionre you an outgoing, customer-focused healthcare professional looking to join a team where everyone knows, likes, and trusts each other? Are you passionate about managing the daily administrative operations of the front desk, ensuring a smooth patient experience by handling tasks like scheduling, answering phones, checking patients in and out, and assisting with billing and insurance? If you answered yes, then we have a fantastic opportunity for you!
We are currently seeking a Full-Time Front Office Coordinators for our ProActive Physical Therapy and Sports Medicine clinics, where our "together we're better" philosophy creates a culture that makes coming to work enjoyable for everyone.
Why You'll Love Working with Us…
Team Culture:
Collaborate with a team that values professionalism and fun.
Foster a safe, warm, and friendly clinic atmosphere.
Take initiative and support your team, regardless of your title.
Work together to solve challenges and celebrate successes.
Always aim to exceed patients' expectations in every interaction.
What's in a Day's Work?
• Greet and assist all visitors and respond to all inquiries appropriately
• Provide general service orientation to patients
• Review insurance eligibility and benefits
• Secure payment authorizations and collect co-pay
• Provide Patient Service Functions
• Manage all incoming calls and message distribution
• Schedule patients
• Maintain office and lobby appearance; ensure all office equipment is in working order
What You Bring to the Team:
Must be 18 years or older.
High School Diploma or GED required.
Friendly and approachable personality; you love interacting with people.
1 year of previous Physical Therapy or medical front office experience highly desirable.
Dedication to providing excellent customer service in every interaction.
Thrive in a fast-paced environment, able to adjust to changing demands.
Comfortable with computer systems and software.
Willingness to support and collaborate with your teammates.
Eager to learn and grow, open to feedback, and always seeking to improve.
What We Offer:
Clinical Productivity Incentive Program
401k Plan Contribution
Generous PTO Plan - 9 days of PTO, 40 Hours of Sick Time and 7 Paid Holidays
Company paid medical, dental, vision, life and disability insurance benefits.
Referral Program
Pet Insurance
Employee Assistance Program
Cutting edge tools and resources to navigate your workload efficiently.
Work Environment:
This job operates in an outpatient clinic environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMAND CAPACITY:
• Frequently use computer keyboard, monitor and mouse
• Extended use of computer monitor
• Ability to lift up to 20 lbs.
• Required to sit or stand for long periods of time
• Occasionally required to bend, stretch or stoop
• Occasional exposure to heat and cold
If you're ready to join a team where you can grow, have fun, and make a difference, we want to hear from you! This is a unique opportunity as our team members seldom leave, so don't miss your chance to be part of something special.
Powered by JazzHR
qNz7nvPOhI
Front Office Coordinator Bilingual (Spanish)
Front desk coordinator job in San Diego, CA
All Care Therapies is currently seeking a Front Office Coordinator to join our dynamic Outpatient Physical Therapy clinics! This is an exciting opportunity to join an evolving team, serving our community since 2009. As a leader in the rehabilitative care industry, we strive to continually bring solutions to address the evolving challenges of therapy providers. Offering a fun atmosphere of growth and a team dedicated to serving all people from all walks of life.
Job Description
The
Front Office Coordinator
will provide general office support with various clerical activities and related tasks, including but not limited to:
Receiving and answering emails, telephone calls, and mail for the facility.
Scheduling appointments for patients and clinicians.
Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases.
Checking and verifying information on patient medical records.
Coordinating admissions and discharge of patients.
Consulting with clinicians about patients' medical records.
Ensuring that forms and documents are correctly filled in.
Handling complaints and queries professionally.
Provide occasional translation to caregivers and staff
We set standard base pay ranges for all roles based on function and level. Final offer is determined by multiple factors including, skillset, work experience and languages, and may vary from the amounts listed below.
The pay range for this position is:
$18 - $19/hr
Qualifications
Excellent customer services skills
Strong verbal and written communications skills
Must be detail-orientated and have thorough follow-up skills
Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft
******MUST BE BILINGUAL (Spanish/English) ****
Office location:
8929 Aero Dr, Suite E, San Diego, CA 92123
Hours: Monday-Friday 8:00AM-5:00PM
Additional Information
All your information will be kept confidential according to EEO guidelines.
All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Front Office Administrative Assistant
Front desk coordinator job in San Diego, CA
Well established busy general, surgical, Mohs and cosmetic dermatology practice seeks mature, efficient, technologically proficient front desk person. Duties include but are not limited to: answering phones, checking patients in/out, cosmetic sales, verifying patient insurance, scheduling appointments. Ideal candidate will be able to work at a rapid pace, have excellent phone and customer service skills, and remain calm under pressure. Experience with ModMed EMA & PM a plus. Dermatology practice experience and a knowledge of skin care products and procedures a plus. Qualified candidates must provide at least two professional references.
Job Responsibilities
Greet visitors, ascertains purpose of visit, and directs them to appropriate staff.
Interview patients to complete documents, case histories, and forms such as intake and insurance forms.
Compile and records, medical charts, reports, and correspondence using a computer and various software programs.
Transmit correspondence and medical records by mail, email, or fax.
Schedule and confirm patient diagnostic appointments, surgeries, and medical consultations.
Answer telephones and direct calls to appropriate staff.
Receive and route messages and documents such as laboratory results to appropriate staff.
Operate office equipment such as voicemail messaging systems, and Google Office suite, and other software to prepare reports, invoices, financial statements, letters, case histories, and medical records.
Maintain medical records, technical library, and correspondence files.
Perform various clerical and administrative functions such as ordering and maintaining an inventory of supplies.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
Communicate verbally using a telephone or in writing using a computer and monitor.
Job Requirements
Experience with Google Office suite and computer databases.
Medical Receptionist (Front Desk)
Front desk coordinator job in Encinitas, CA
What Patient Concierge contributes to Cardinal Health
Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Concierge assist patients with non-clinical tasks (i.e. lodging, transportation, general customer service) to make their treatment more comfortable and convenient.
Essential Functions:
Greet patients and families.
Answer center telephones, distribute faxes, and prepare customer files.
Schedule patient appointments.
Receive and correctly record receipts of patient payments.
Enter, verify and update patient demographic and insurance information.
Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
Process requests for records from outside sources.
Scan data into document imaging software.
Regular attendance and punctuality.
Contributes to team effort by accomplishing related results as needed.
Ensures that all processing and reporting deadlines are consistently achieved.
Perform any other functions as required by management.
Qualifications
1-3 years of experience, preferred
High School Diploma, GED or equivalent work experience, preferred
Medical office experience, highly preferred
What is expected of you and others at this level
Applies acquired job skills and company policies and procedures to complete standard tasks
Works on routine assignments that require basic problem resolution
Refers to policies and past practices for guidance
Receives general direction on standard work; receives detailed instruction on new assignments
Consults with supervisor or senior peers on complex and unusual problems
Location
cCARE Encinitas
326 Santa Fe Drive, Suite 105
Encinitas, CA 92024
Anticipated hourly range: $21.00 per hour - $25.20 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 12/28/2025*if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
Auto-Apply