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Front desk coordinator jobs in Santa Maria, CA - 114 jobs

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  • Patient Service Coordinator - Full Time

    Blue Cloud Pediatric Surgery Centers

    Front desk coordinator job in Santa Maria, CA

    NOW HIRING PATIENT SERVICE COORDINATOR - Full Time ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment * Bilingual (English/Spanish) BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
    $41k-58k yearly est. 14d ago
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  • Temp Receptionist - Medical (Assignment Expected to End 8/21/2026)

    Community Health Centers of The Central Coast 4.2company rating

    Front desk coordinator job in Guadalupe, CA

    Job Description Job Title: Receptionist - Medical Department: Administration Reports To: Health Center Manager/Regional Operations Manager FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour SUMMARY Under the direct supervision of the Health Center Manager and the general supervision of the Regional Operations Manager, the Receptionist will follow the protocols of the Community Health Centers of the Central Coast, Inc. (CHCCC), by greeting patients in a professional and courteous manner, managing provider schedules to ensure access and efficiency, assisting patients through the registration process, and receiving payments for rendered services. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Performs duties per Standard Work and Skills Competency Check-Off list. Actively participates in assigned Patient Care Team duties and activities. Provides quality customer service using AIDET Standards. Answers telephone promptly with a courteous and professional manner. Handle high volume of patients and internal/externals customers, and handle frequent changes, delay or unexpected events. Checks patients in-and-out through the practice management system and verifies information. Performs cashiering duties and collects co-payments, payments, and outstanding balances. Reviews and manages patient schedules to anticipate for missed opportunities, scheduling errors, registration form updates, insurance eligibility, and co-payments. Schedules patients per protocol and refers triage calls to nursing staff. Confirms appointments for primary care and ancillary services within 24 hours of appointment. Assists with pre-visit planning. Assists patients with the completion of appropriate forms and reviews for accuracy and completeness. Accurately enters and updates demographic and payer data in practice management system. Verification of coverage and payer eligibility, which may include programs, private insurances, Medi-Cal, and Sliding Fee. Informs patients about all available services and programs. Observes for patients in distress and promptly reports to nursing staff. Demonstrates and maintains knowledge of practice management system, payers, and Standard Work. Maintains inventory of paperwork and ensures most up to date form is being used. Issues visitor passes when required. Performs variety of clerical duties. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics). Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates culturally sensitivity and competence with patients. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED equivalent required. Minimum one year of customer service position preferably in a medical setting. Ability to remain professional and courteous with customers and patients. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Bilingual - ability to read, speak and write in English and another language is desirable. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios and percent, and to draw and interpret bar graphs. REASONING ABILITY Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office skills preferred. Working knowledge of EHR preferred. CERTIFICATES, LICENSES, REGISTRATIONS Certificate in Medical Front Office procedures desired. Possession of current, valid, unrestricted California Driver's License (Class C) required. CPR (BLS-C) card preferred. OTHER REQUIREMENTS Required to pass a criminal history background check upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work in a fast-paced environment. The noise level in the work environment is usually moderate. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.
    $21-23.2 hourly 14d ago
  • Patient Care Coordinator (Spanish Bilingual Preferred)

    Conversio Health Careers 3.7company rating

    Front desk coordinator job in San Luis Obispo, CA

    Full-time Description Conversio Health busca una persona paciente, confiable, y simpática para ocupar el puesto de Coordinador de Atención al Paciente. Nuestro Coordinador de Atención al Paciente (PCC, la abreviación en inglés) servirá como un enlace entre el paciente y los profesionales de la salud y se centrará en garantizar que los pacientes existentes reciban un excelente servicio al cliente. Conversio Health is looking for a patient, reliable, and compassionate individual to fill the position of Patient Care Coordinator. Our Patient Care Coordinator (PCC) will serve as a patient liaison with health care professionals and focus on ensuring existing patients receive outstanding customer service. Bilingual in Spanish and English preferred. This is a full time (Monday - Friday), on-site position in our San Luis Obispo office. Job Responsibilities 1. Complete incoming and outgoing calls to patients and doctor's offices. 2. Document notes appropriately. 3. Review notes for needed documents. Verify information is correct with patients and/or Doctors offices during phone calls and update information as needed. 4. Resolve customer service concerns and customer complaints. 5. Answer emails timely and professionally. Be readily available to respond to Teams messages. 6. Participate in staff education 7. Follow company policy and procedures. 8. Share in Conversio Health's vision of being a caring, honest, reliable and efficient healthcare partner. Requirements Knowledge, Skills and Abilities Required Proficient understanding of medical terminology, health conditions, and regulations as they pertain to the company (Training is provided) Excellent organizational skills and time management in order to manage multiple tasks throughout the day Telephonic customer service skills including the ability to make unsolicited calls (telephonic education to external clients), while maintaining good etiquette and providing accurate information (Training is provided) Excellent computer and office systems skills including all MS Office applications (Word, Excel, Outlook, PowerPoint) required and must be able to adapt quickly to learning new software (Training is provided) Must have demonstrated ability to work independently and exercise sound judgment and problem solving skills Excellent communication, interpersonal, and presentation skills as demonstrated by the ability to communicate with coworkers and managers Experience and Education Required High School Diploma or GED required. Bachelor's degree preferred. 1-2 years of professional experience in customer service, healthcare or related business preferred. Benefits The Conversio team enjoys a competitive benefits package including: 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance About Conversio Health Conversio Health was founded in 2013 and is headquartered in San Luis Obispo, California. We are an innovative chronic condition management company that serves as a key link between the patient, the physician, and the health plan. We have developed a completely new approach for chronic respiratory condition management that combines proprietary technologies, customized medication therapies, with a multidisciplinary care team to deliver improved clinical and financial outcomes, and higher patient satisfaction. Our unique, high touch pharmacy model provides home delivery services, personalized patient education and support, and disease progression and medication effectiveness monitoring to prevent unnecessary hospitalizations before they occur. Conversio enables a higher level of care coordination across the care continuum and has a proven track record of lowering its health plan partners' drug cost and improving clinical outcomes for thousands of patients with COPD and Asthma across the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Criminal background check and drug screen are required once the position is accepted. Salary Description Starting salary $20.00 - $21.15/per hour
    $20-21.2 hourly 21d ago
  • CCPA - Standardized Patient (Santa Maria, CA)

    A.T. Still University 4.4company rating

    Front desk coordinator job in Santa Maria, CA

    A.T. Still University (ATSU) seeks applications for non-exempt Standardized Patients (SPs) to work at the Santa Maria (****************************** , California campus. A Standardized Patient is an individual who accurately and consistently portrays a medical patient with various affects and complaints and will participate in simulated office visits where medical students ask medical history questions and/or conduct basic, non-invasive physical exams. They will work closely with various Patient Proctors who will mentor and evaluate their performance and progress. Memorization of patient scripts and participation in Zoom trainings may be required prior to the scheduled encounter events. There is no guarantee of work or hours. The pay rate for this position is $22.00 per hour. **Physical Requirements:** Ability to repeatedly bend, twist and stretch as well as freely and quickly move on and off an exam table without assistance and the ability to occasionally lift up to 40 pounds. **Other Requirements:** + Access to and ability to use reliable technology is required. + Must be highly dependable, punctual and flexible with scheduling. + Must work well with others and display a professional attitude and appearance at all times. + Must be willing to wear a patient gown with only undergarments underneath, and at times the gown will be removed to allow for the physical exam. + Must be willing to be videotaped during simulations. + Must have access to reliable transportation and will report to the ATSU Community Health Center where hired for their SP encounters. A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities. In demonstrating mutual respect for all members of the ATSU community, ATSU is an Equal Employment Opportunity (EEO). Meeting this mission requires serving together in mutual respect of one another's functions and each person's importance as an individual.
    $22 hourly 60d+ ago
  • Front Desk Coordinator - San Luis Obispo, CA

    The Joint 4.4company rating

    Front desk coordinator job in San Luis Obispo, CA

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. The Opportunity: * Part-time: Weekdays 10-7 and Saturdays 10-5pm * Urgently Hiring * * Competitive Pay: $18 -$20/hr + BONUS Potential What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit
    $18-20 hourly 40d ago
  • Part-Time Receptionist

    Toyota of Santa Barbara 4.3company rating

    Front desk coordinator job in Goleta, CA

    We are looking for a Part-Time Front Desk Receptionist to join our growing team! The right candidate will have strong communication skills and the ability to handle a flexible schedule. The day-to-day responsibilities will include answering the dealership phone, greeting customers, and assisting in scheduling sale appointments. BENEFITS Responsibilities Answer dealership group phones, greet and receive prospects and customers Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson Work cooperatively with the sales and other internal teams Communicate with callers and visitors in a professional, friendly, and efficient manner Type memos, correspondence, reports, and other documents Assist in scheduling and confirming sales appointments Other duties as assigned Qualifications Excellent listening/communication skills, outgoing and positive personality Punctual nature and ability to handle schedule flexibility and dynamic work environment Professional appearance and eager to improve on all aspects Valid driver's license and clean driving record Bi-lingual a plus Compensation range: $20/hour We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $20 hourly Auto-Apply 29d ago
  • Agent, Front Desk

    Alisal Properties

    Front desk coordinator job in Solvang, CA

    Alisal, a luxury 10,500 private acre working Ranch and Resort in the heart of Santa Barbara Wine Country is seeking an experienced and service-oriented Agent to join our Front Desk Team. This full-time regular position is responsible for welcoming, greeting, and providing excellent customer service to members/guests and visitors upon arrival at The Ranch as well as executing full check-in and check-out process. Agents at the Front Desk must be completely familiar with all services and facilities; know the location of all work materials and keep them organized and properly stocked. Quickly and courteously operate the telephone systems receiving and transferring all calls that come through. Knowing room rates and specific room types. Determining method of payment and following appropriate procedures for establishing guest credit. Keeping Front Desk room status current by processing the necessary information in a timely manner. Posting all guest room charges and keeping guest accounts up to date. Maintaining effective communication with other departments. Correctly handling faxes, mail, and phone messages. Assisting guests book services such as babysitting, massages, hair appointments, Ranch activities, etc. Coordinating communication center using the walkie-talkie base station. Additionally, Agents at the Front Desk must be able to effectively and timely attend to guest concerns and complaints with a servant's heart. QUALIFICATIONS • Prior hospitality experience, hotel/resort experience a plus. • Computer literate (Host, Outlook, Microsoft, Excel). • Desire to establish outstanding, authentic, and memorable interactions with internal and external guests. • Integrity, dependability, and adaptability. • Skilled at multi-tasking, heightened attention to detail, speed, accuracy, and organization. • Commitment to confidentiality. • Ability to lift, push, and pull minimum 50 lbs. • Able to work on site and to stand, sit, walk, and move continuously for duration of shift. • Ability to work indoors, occasionally outdoors and in varying temperatures. REQUIREMENTS • Must be able to present proof of identity and legal right to work in the United States post offer, pre-employment. • Conditional offer subject to criminal background check. • Open availability to accommodate varying schedules as well as able to work on weekends and holidays. PAY AND BENEFITS • Position pay starts at $25 per hour. • Free meals. • Exceptional perks and discounts for use of Ranch services and facilities. • Health benefits (Medical, Dental, Vision, Life, and Long-Term Disability Plans); 401(k) with employer match, subject to eligibility requirements. To apply, please visit Alisalranch.com
    $25 hourly 18d ago
  • Front Desk Coordinator (48228)

    Platinum Dermatology Partners 3.8company rating

    Front desk coordinator job in San Luis Obispo, CA

    Who We Are: Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology. Company Conformance Statements: In the performance of their respective tasks and duties, all employees are expected to conform to the following: Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. The ideal Front Desk Coordinator views themselves as a “Director of First Impressions” . The successful candidate is friendly, professional, and has a natural talent for putting our patients first in delivering unparalleled customer service in a thriving fast-paced clinic. General Duties & Responsibilities: Responsible for accurately and professionally handling front desk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel. Prepares necessary patient paperwork before the patient's appointment. Review EMA for information that needs to be updated. Updates patients' information and accurately enters it in EMA. Identifies payer sources, verifies insurance eligibility, and verifies prior authorization. Recording and collecting patient copays and/or balances at check-in/out. Other duties as assigned Qualifications Education: High School Diploma or GED equivalent is required. Qualifications: Minimum 1-2 years experience in a medical office/clinic. Prior dermatology or cosmetic experience is preferred. Knowledgeable of medical dermatology terms/CPT, ICD-10. Quality written and verbal communication skills. Quality mathematics skills. Professional in appearance and mannerisms. Able to work efficiently in a fast-paced environment Able to demonstrate compassion and caring when dealing with others, patients, and co-workers. Able to prioritize tasks, understand the provider's instructions, and know when to seek information or advice. Experience using EMR systems is a plus. Our competitive benefits package includes the following: Medical, Dental, and Vision insurance Short-term/Long-term disability Life and other voluntary plans 401(k) plan Employee Referral Program Paid Time-Off Company-Paid Holidays Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc. Physical Requirements: Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals. Equal Employment Opportunity: Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws. Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy. Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks. No phone calls or agencies, please.
    $33k-40k yearly est. 18d ago
  • Radiology Clerk/Scheduler

    Common Spirit

    Front desk coordinator job in Arroyo Grande, CA

    Job Summary and Responsibilities As our Radiologic Technologist (Rad Tech), you will be pivotal in producing diagnostic images that enable Radiologists to accurately diagnose and manage patient conditions. Each day, you will perform a variety of imaging examinations, including X-rays, ultrasound, diagnostic fluoroscopy, CT/CAT scans, and MRIs, while actively contributing to a positive patient experience through direct interaction. To excel, you must deeply understand diagnostic imaging's critical importance, encompassing expertise in workflow, patient positioning, and capturing precise results essential for timely and accurate diagnoses. * DUTIES 1.1 Insures daily schedules are distributed to Radiologist, Imaging sections and Admitting department. 1.2 Process examination requests for inpatients and complete order entry into computer system as necessary. 1.3 Answer telephones and takes messages. 1.4 Process patient film jackets for examinations. 1.5 Answer telephone requests for examination reports and call reports to offices as needed. 1.6 Pull films for clinics and physicians offices as requested. 1.7 Maintains and is responsible for the safekeeping of patient records. 1.8 Ensures physician complaints are kept to a minimum. * PROFESSIONAL CONDUCT 2.1 Employee has the willingness and ability to perform additional duties and responsibilities in different areas of the department on an as-needed basis or as determined by management. 2.2 Follows established hospital and department policies. 2.3 Communicates well with supervisor reporting problems with equipment, supplies or procedures. Requests assistance as appropriate. 2.4 Maintains good attendance and punctuality. 2.5 Consistently projects positive professional image through appearance and behavior. 2.6 Attends 80% of staff meetings and read and initials minutes of all meetings. * PERFORMANCE IMPROVEMENT 3.1 Errors, inefficiencies and inaccuracies are brought to management's attention with suggestions for improvement. 3.2 Develops innovative solutions to departmental problems. 3.3 Identifies and implements methods of controlling costs or generating revenue while providing maximum value to both the patient/ customer and the hospital. 3.4 Measures progress against quality goals. * ESSENTIAL DUTIES AND RESPONSIBILITIES FOR COMPLIANCE 4.1 Supports proper care of patient and mission of the Hospital. 4.2 Maintains confidentiality. 4.3 Makes decisions in accordance with the best interests of the individual and organization we serve. Avoids actual, and the appearance of, conflict of interest. 4.4 Is aware of applicable laws and regulations that govern their role as healthcare providers. 4.5 Works within their scope of practice as dictated by law. 4.6 Assists with audits as requested and assigned. 4.7 Demonstrates work place practices that maintain patient privacy and confidentiality. Consistently follows regulatory, TJC, Dignity Health, and hospital policy requirements relating to the disclosure of and/or access to protected health information. 4.8 Demonstrates work place practices that maintain the security of protected health information including maintaining PHI in a secure work environment; reporting suspected breaches of PHI security to Management or Privacy Officer, and following all policies and regulatory requirements for the safeguarding of PHI. 4.9 Follows all hospital policies on credit card handling procedures and treats all credit card information as HIPAA protected and confidential; only accessing a single credit card payment at a time. Job Requirements Required * Previous experience in a medical setting * Experience in Admitting scheduling Preferred * Previous experience in a radiology setting Where You'll Work Arroyo Grande Community Hospital, located in Arroyo Grande, California, is rated a top Joint Replacement Center by Blue Shield and is among the Top 10% in the nation for Joint Replacement. Arroyo has achieved the prestigious designation as a Primary Stroke Center by the Joint Commission. The Emergency Department is one of the busiest in the county and nationally recognized for superior patient satisfaction. The hospital also provides the only comprehensive hospital-based Acute Rehabilitation Center on the Central Coast. Arroyo Grande Community Hospital is a part of Dignity Health's Southern California Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services - all recognized for quality, safety, and service. Each hospital is supported by an active philanthropic Foundation to help meet the growing health care needs of our communities. Learn more here at ************************************ One Community. One Mission. One California
    $34k-51k yearly est. 56d ago
  • Radiology Clerk/Scheduler

    Commonspirit Health

    Front desk coordinator job in Arroyo Grande, CA

    Where You'll Work Arroyo Grande Community Hospital, located in Arroyo Grande, California, is rated a top Joint Replacement Center by Blue Shield and is among the Top 10% in the nation for Joint Replacement. Arroyo has achieved the prestigious designation as a Primary Stroke Center by the Joint Commission. The Emergency Department is one of the busiest in the county and nationally recognized for superior patient satisfaction. The hospital also provides the only comprehensive hospital-based Acute Rehabilitation Center on the Central Coast. Arroyo Grande Community Hospital is a part of Dignity Health's Southern California Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services - all recognized for quality, safety, and service. Each hospital is supported by an active philanthropic Foundation to help meet the growing health care needs of our communities. Learn more here at ************************************ One Community. One Mission. One California Job Summary and Responsibilities As our Radiologic Technologist (Rad Tech), you will be pivotal in producing diagnostic images that enable Radiologists to accurately diagnose and manage patient conditions. Each day, you will perform a variety of imaging examinations, including X-rays, ultrasound, diagnostic fluoroscopy, CT/CAT scans, and MRIs, while actively contributing to a positive patient experience through direct interaction. To excel, you must deeply understand diagnostic imaging's critical importance, encompassing expertise in workflow, patient positioning, and capturing precise results essential for timely and accurate diagnoses. DUTIES 1.1 Insures daily schedules are distributed to Radiologist, Imaging sections and Admitting department. 1.2 Process examination requests for inpatients and complete order entry into computer system as necessary. 1.3 Answer telephones and takes messages. 1.4 Process patient film jackets for examinations. 1.5 Answer telephone requests for examination reports and call reports to offices as needed. 1.6 Pull films for clinics and physicians offices as requested. 1.7 Maintains and is responsible for the safekeeping of patient records. 1.8 Ensures physician complaints are kept to a minimum. PROFESSIONAL CONDUCT 2.1 Employee has the willingness and ability to perform additional duties and responsibilities in different areas of the department on an as-needed basis or as determined by management. 2.2 Follows established hospital and department policies. 2.3 Communicates well with supervisor reporting problems with equipment, supplies or procedures. Requests assistance as appropriate. 2.4 Maintains good attendance and punctuality. 2.5 Consistently projects positive professional image through appearance and behavior. 2.6 Attends 80% of staff meetings and read and initials minutes of all meetings. PERFORMANCE IMPROVEMENT 3.1 Errors, inefficiencies and inaccuracies are brought to management's attention with suggestions for improvement. 3.2 Develops innovative solutions to departmental problems. 3.3 Identifies and implements methods of controlling costs or generating revenue while providing maximum value to both the patient/ customer and the hospital. 3.4 Measures progress against quality goals. ESSENTIAL DUTIES AND RESPONSIBILITIES FOR COMPLIANCE 4.1 Supports proper care of patient and mission of the Hospital. 4.2 Maintains confidentiality. 4.3 Makes decisions in accordance with the best interests of the individual and organization we serve. Avoids actual, and the appearance of, conflict of interest. 4.4 Is aware of applicable laws and regulations that govern their role as healthcare providers. 4.5 Works within their scope of practice as dictated by law. 4.6 Assists with audits as requested and assigned. 4.7 Demonstrates work place practices that maintain patient privacy and confidentiality. Consistently follows regulatory, TJC, Dignity Health, and hospital policy requirements relating to the disclosure of and/or access to protected health information. 4.8 Demonstrates work place practices that maintain the security of protected health information including maintaining PHI in a secure work environment; reporting suspected breaches of PHI security to Management or Privacy Officer, and following all policies and regulatory requirements for the safeguarding of PHI. 4.9 Follows all hospital policies on credit card handling procedures and treats all credit card information as HIPAA protected and confidential; only accessing a single credit card payment at a time.Job Requirements Previous experience in a medical setting Experience in Admitting scheduling Preferred Previous experience in a radiology setting
    $34k-51k yearly est. Auto-Apply 56d ago
  • Patient Care Coordinator (Front Office) - Dermatology

    Skin and Cancer Institute

    Front desk coordinator job in Templeton, CA

    Job Description Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team! Why Join Us? At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact. Summary of Position Work Location: 1310 LAS TABLAS RD., STE. 105 | TEMPLETON, CA 93465 The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times What You'll Do: Essential Duties & Key Responsibilities Courteously check patients in and out according to our Customer Service standards. Asking every patient for a google review. Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours. Verify primary and secondary insurance prior to scheduled visits in accordance with protocols. Follow all HIPPA regulations, keep patient personal and financial information confidential. Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients. Document payment notes; balance and reconcile payments collected during your work shift. Maintain and update provider schedules as needed within company guidelines. Schedule and confirm patient appointments in accordance with protocols. Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit. Create / prepare superbills accurately and in a timely manner. Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times. Deescalate/resolve patient grievances with effective and kind communication. Keep the front office and patient waiting areas neat and orderly to maintain our high standards. Other duties are assigned to assist with the overall function of your location. Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral Ability to input the correct payor ID or name and address into EMA. Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF) Updating the PA log, ensure codes are entered correctly. Closing tasks - end of day is accurate and uploaded to share drive. Collecting cosmetic sales in lightspeed. Maintain a clean and organized reception area and restroom facilities. What We're Looking For: Required Skills & Abilities Strong customer service and interpersonal skills Effective verbal and written communication skills Knowledge of primary and secondary insurance types, billing, and documentation procedures Proficiency in Microsoft Office and EMA software and Lightspeed Ability to stay focused on tasks to be accomplished while working in dynamic situations Ability to maintain HIPAA confidentiality and professionalism Confidently and professionally ask for and process financial payments Education & Experience High school diploma or equivalent required. 1-2 years of experience in a medical office or customer service role preferred. Familiarity with HIPAA regulations and healthcare operations. Additional training or certification in medical office administration is preferre EQUIPMENT & SOFTWARE OPERATION The incumbent in this position may operate any/all of the following equipment: Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth What We Offer: Competitive salary and benefits Health, dental, vision, and ancillary insurance options 401K retirement savings Paid time off Professional development opportunities Supportive and fair work environment Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you! #HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring
    $33k-52k yearly est. Easy Apply 17d ago
  • Front Desk

    Grand Fitness Mgmt

    Front desk coordinator job in San Luis Obispo, CA

    Part-time Description Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan Starting at $16.50 per hour As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Salary Description $17.00 Per Hour
    $16.5-17 hourly 60d+ ago
  • Front Office Assistant

    Movement for Life Physical Therapy

    Front desk coordinator job in San Luis Obispo, CA

    Full-time Description Title: Front Office Assistant Schedule: Weekdays, Full-time, 10am-7pm preferred but flexible Practice Setting: Private Outpatient Practice Requirements: Graduation from high school or GED equivalent with course work in general office practices. Compensation: $17-$21/hour depending on experience plus benefits About Us: Since 1999, we have been a family of forward-thinking physical therapy clinics in California, Arizona, and North Carolina with a shared belief that moving with purpose leads to a happier and healthier life--We believe the most important thing about life is how we move through it. Employee-Owned Company Recipient of the American Physical Therapy Association's Jayne L. Snyder Private Practice of the Year Awar Job Summary: Fast paced position with multiple moving parts that consistently overlap and include answering multiple phone lines to schedule patient appointments, greet patients upon entry to the clinic, schedule and check in new patients as well as access multiple platforms that aid in the check in process, run reports that assist in schedule management to ensure each providers schedule meets expectations, and monitor fax/email consistently and complete corresponding tasks within received communication. Tasks: Answer multiple phone lines to schedule patient appointments Greet patients upon entry to the clinic Distribute/explain/review all new patient information Manage scheduling of staff and ensure staff completes tasks Process incoming and outgoing mail, email and faxes Obtain and monitor patient referrals and visits Responsible for maintaining optimal patient flow Computer literate in Microsoft office suite, Google mail, EMR system experience, type minimum of 40WPM Correspond with patients regarding insurance info and co-pays so patients have a clear understanding of how their insurance works Assist directors and management with miscellaneous tasks and projects Maintain HIPAA compliance at all times Run reports to assist in schedule management Be able to lift 25-50 pounds Additional tasks as may be required from time to time Benefits (full-time): Profit Sharing: A team profit sharing plan in which the organization contributes dollars into individual team member accounts based on the success of the practice. Once eligible, you are automatically enrolled. Employee Stock We are 100% employee-owned! The employees of Movement for Life own all of the shares in our company. Eligible employees receive shares in the company at no cost to the employee and you are automatically enrolled. 401(k) You have the option to open a 401(k) account and contribute pre-tax dollars via payroll deduction and have a broad range of investment choices. Healthcare: Medical, dental, and vision plans are offered to eligible full-time employees. We cover $325/month of the cost. All eligible employees are enrolled in an employer-paid life insurance policy as well. Paid Time Off We offer 3 weeks or 15 days/year for the first 2 years of employment, 4 weeks or 20 days/year when beginning your third year, 5 weeks or 25 days/year after 10 years of employment. All PTO accrues per pay period to equal these amounts annually. Additionally, we offer selected paid holidays. The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees, assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract. movementforlife.com Salary Description $17-$21/hour
    $17-21 hourly 21d ago
  • Front Desk Agent

    Seaventure

    Front desk coordinator job in Pismo Beach, CA

    Job Description Night Auditor Hybrid REPORTS TO: Rooms Division Manager Responsible for balancing the revenue and expense transactions which occurred during the day at the hotel and restaurant. DUTIES AND RESPONSIBILITIES: Closes and balances all room accounts. Balances cash and credit card receipts. Balances direct bill accounts. Verifies and balances vouchers. Runs a trial balance report. Investigates and analyzes out-of-balance situations. Makes adjustments or corrections to accounts as needed. Completes various computer audit reports. Does multiple security checks throughout the evening. Completes late night check-ins. Collects Breakfast Cards Sets up morning beverage service in the lobby. Answers phones and makes hotel reservations after hours. Attends staff meetings. Summarizes the shifts events in a shift report to be e-mailed to Rooms Division Manager, General Manager, Front Office Manager, Maintenance, Housekeeping, the Front Desk and anyone else who would value the information in the report. This should include guest, maintenance or accounting occurrences or problems out of the ordinary. Assists in other areas of the department as needed. Understands that business demands sometimes make it necessary to have employees take on additional duties, schedule changes, and responsibilities as set forth by management at any time. COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner. Customer Service - Responds promptly to customer needs. Responds to requests for service and assistance. Team Work - Contributes to building a positive team spirit. Diversity - Shows respect and sensitivity for cultural differences. Promotes a harassment-free environment. Organizational Support - Follows SeaVenture's policies and procedures. Adaptability - Able to deal with frequent change, delays or unexpected events. Attendance/Punctuality - Is consistently at work and on time. Dependability - Follows instructions, responds to management direction, completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Asks for and offers help when needed. Planning/Organizing - Prioritizes and plans work activities. Uses time efficiently. Professionalism - Treats others with respect and consideration regardless of their status or position. Quality - Demonstrates accuracy and thoroughness. Applies feedback to improve performance. Monitors own work to ensure quality. Quantity - Meets productivity standards. Completes work in a timely manner. Safety and Security - Observes safety and security procedures. Reports potentially unsafe conditions. Uses equipment and materials properly. PREREQUISITES: Education - High school diploma, GED or equivalent. Must be able to speak, read, write and understanding the primary language(s) used in the workplace. Must be able to speak and understand the primary language(s) used by guests who visit the workplace. Experience - Previous accounting experience desired, but not necessary. Skills -Ability to plan and implement programs and policies and to work and communicate well with management, associates, and subordinates. Physical - Requires grasping, writing, standing, sitting, climbing stairs, walking, repetitive motions, hearing, and visual acuity. May occasionally have to lift up to 40 pounds. BENEFITS: Dental insurance Employee discount Health insurance Vision insurance Differential Pay SCHEDULE: Sunday and Monday Off 3 Day Shifts (Tuesday, Wednesday & Thursday 6:45am-3pm or 3pm-11pm) 2 Night Audit Shift (Friday & Saturday 11pm-6:45am) Weekend availability Day shifts Night shift Holidays
    $33k-40k yearly est. 7d ago
  • Medical Office Admin

    Healthcare Support Staffing

    Front desk coordinator job in San Luis Obispo, CA

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Intro: Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the medical office admin position for you! Daily Responsibilities: • Scheduling • Check-in/out • Answering phones • Insurance verification/authorization • Filing • Managing patient charts Hours for this Position: As a medical office admin you will be working Monday through Friday 8 am to 5 pm Advantages of this Opportunity: • Competitive salary • Fun and positive work environment • Start right away! Qualifications Requirements: • Front end medical office admin experience including phones, scheduling, check in/out, insurance verification • Several current years of experience in a medical front office administrative position (not back office medical assistant) • Knowledge of the local medical groups, insurance companies and government payers • Excellent keyboarding and multi - tasking skills. • Bubbly personality and great patient-focused customer service skills • Strong organizational skills and easily adaptable • Preferred but not a MUST: EMR/EHR(Especially NextGen or Epic), Orthotic & Prosthetics experience, Orthopedic experience, DME or workers comp experience, Bilingual (English/Spanish) Additional Information Company Background:  Founded in 1861 by the first above-knee amputee of the Civil War, J.E. Hanger  Leader in Orthotics and Prosthetics (O&P) patient care  Headquartered in Austin, Texas  5,000+ employees  Great health benefits plan and 401K  Nearly 800 clinic locations  Clinics in 45 states  Over 1 million patients treated annually  Core value is “outstanding customer service”!
    $34k-43k yearly est. 60d+ ago
  • Front Desk Agent

    Vandenberg Restaurant and Hotel Services

    Front desk coordinator job in Lompoc, CA

    Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $33k-40k yearly est. 1d ago
  • Front Desk Agent ("Agente de Recepcion")

    Azul Hospitality 3.9company rating

    Front desk coordinator job in San Luis Obispo, CA

    Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience. ESSENTIAL RESPONSIBILITIES Greet and welcome guests upon arrival. Execute the registration and checkout process at the front desk. Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests. Accurately handle cash transactions and balance a cash drawer to the given amount. Acknowledge rewards members and returning guests. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment. Attend all scheduled training, departmental and hotel meetings. Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles. Practice safe work habits and ensure safe work practices to avoid injury to self and others. Ensure all privacy and security protocols are followed as well as departmental and company procedures. Answer all calls promptly correctly transfer all calls to appropriate departments. Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction. Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions. Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions. Maintain lobby cleanliness and organization. Assist in booking reservations. Assist with handling mail, packages, facsimiles, and guest items. All other duties assigned by manager or supervisor. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 45 lbs. as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, verbal, written and electronic. Considerable knowledge of complex mathematical calculations and computer programs. Must have excellent leadership capability and customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computer skills. Must possess basic computational ability. Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS. Self-driven and able to work independently. Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail. EDUCATION High school or equivalent education required. EXPERIENCE Experience in the hospitality industry preferred. Experience in a front desk or customer service role preferred. LICENSES OR CERTIFICATIONS N/A GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
    $33k-40k yearly est. 18d ago
  • Front Office Coordinator

    Mindpath Health

    Front desk coordinator job in Isla Vista, CA

    Make a Difference. Grow in Your Career. Thrive with Us. About the Role At Mindpath Health, we're on a mission to make mental health care more accessible and more human. As a national leader in mental health services, we empower our clinicians, support our teams, and prioritize care that helps people truly thrive. The Front Office Coordinator is a vital member of the Front Office team, supporting clinicians, patients, and our College Health Program . This role is ideal for someone passionate about serving university students, faculty, and staff in an outpatient setting. The Front Office Coordinator delivers consistently friendly, high-quality customer service across all patient interactions, both in person and over the phone, helping to foster a welcoming, safe, and patient-centered environment. This position manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to maintain accurate, up-to-date records and facilitate effective communication across departments in alignment with Mindpath Health standards. This role is full-time (40 hours/week, Monday-Friday) onsite in our Isla Vista office. What You'll Do Serve as the first point of contact for patients and visitors, delivering a positive, professional patient experience in person and by phone Schedule appointments; answer, triage, and route incoming calls and messages; and communicate patient needs to clinical staff in a timely manner Collect co-pays and outstanding balances, explain paperwork, and ensure accurate completion of patient forms Collect, verify, and update patient demographic and insurance information Assist patients with understanding Mindpath Health policies, procedures, and services Recognize situations requiring escalation and use effective de-escalation techniques to support patient safety and satisfaction Support clinicians by managing arrivals, scheduling changes, incoming communications, and general administrative tasks (faxing, copying, scanning) Collaborate effectively with front office staff, clinical teams, and leadership to support daily operations and continuous process improvement Identify patient satisfaction concerns and contribute recommendations for resolution Adhere to company policies and maintain strict compliance with patient privacy and confidentiality standards What You'll Bring Experience using EMR/EHR and/or practice management systems required High school diploma or equivalent 2+ years of recent experience in a clerical, administrative, receptionist, or front office coordination role 1+ year of customer service experience, preferably in a healthcare setting Proficiency with Microsoft Office (Outlook, Excel, Word), multiline phone systems, and accurate data entry/typing Strong interpersonal skills with the ability to build effective relationships with patients, clinicians, leadership, and staff Demonstrated empathy and compassion when supporting individuals experiencing mental health challenges Ability to remain calm, professional, and effective when assisting upset patients or families Excellent verbal and written communication skills Strong organizational skills with keen attention to detail and the ability to prioritize and multitask in a fast-paced environment Effective problem-solving skills, sound judgment, and the ability to think independently under pressure Ability to work both independently and collaboratively as part of a team Commitment to maintaining strict confidentiality of all personal and protected health information Compensation The pay rate for this position is $23 per hour. Why Join Mindpath Health? When you join our team, you're not just accepting a job, you're stepping into a community built on support, inclusion, and growth. Benefits & Perks Medical, Dental, and Vision coverage Employee Assistance Program (EAP) Life & Long-Term Disability Insurance 401(k) with employer match Paid time off starting at 15 days per year Paid parental leave Tuition reimbursement About Us Mindpath Health is redefining how mental health care is delivered. Today, we operate in more than 100 locations across six states, providing a full range of psychiatric and therapy services via in-person and telehealth appointments. Our team is deeply committed to supporting total health through compassionate, collaborative care. If you're looking for a purpose-driven organization where your work truly matters, we'd love to meet you. Mindpath Health is proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
    $23 hourly Auto-Apply 50d ago
  • Front Desk Coordinator - San Luis Obispo, CA

    The Joint Chiropractic 4.4company rating

    Front desk coordinator job in San Luis Obispo, CA

    Job DescriptionAre you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. The Opportunity: Part-time: Weekdays 10-7 and Saturdays 10-5pm * Urgently Hiring * Competitive Pay: $18 -$20/hr + BONUS Potential What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit Powered by JazzHR im H9E4NRti
    $18-20 hourly 2d ago
  • Receptionist - Medical

    Community Health Centers of The Central Coast 4.2company rating

    Front desk coordinator job in Templeton, CA

    Job Description Job Title: Receptionist - Medical Department: Administration Reports To: Health Center Manager/Regional Operations Manager FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour SUMMARY Under the direct supervision of the Health Center Manager and the general supervision of the Regional Operations Manager, the Receptionist will follow the protocols of the Community Health Centers of the Central Coast, Inc. (CHCCC), by greeting patients in a professional and courteous manner, managing provider schedules to ensure access and efficiency, assisting patients through the registration process, and receiving payments for rendered services. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Performs duties per Standard Work and Skills Competency Check-Off list. Actively participates in assigned Patient Care Team duties and activities. Provides quality customer service using AIDET Standards. Answers telephone promptly with a courteous and professional manner. Handle high volume of patients and internal/externals customers, and handle frequent changes, delay or unexpected events. Checks patients in-and-out through the practice management system and verifies information. Performs cashiering duties and collects co-payments, payments, and outstanding balances. Reviews and manages patient schedules to anticipate for missed opportunities, scheduling errors, registration form updates, insurance eligibility, and co-payments. Schedules patients per protocol and refers triage calls to nursing staff. Confirms appointments for primary care and ancillary services within 24 hours of appointment. Assists with pre-visit planning. Assists patients with the completion of appropriate forms and reviews for accuracy and completeness. Accurately enters and updates demographic and payer data in practice management system. Verification of coverage and payer eligibility, which may include programs, private insurances, Medi-Cal, and Sliding Fee. Informs patients about all available services and programs. Observes for patients in distress and promptly reports to nursing staff. Demonstrates and maintains knowledge of practice management system, payers, and Standard Work. Maintains inventory of paperwork and ensures most up to date form is being used. Issues visitor passes when required. Performs variety of clerical duties. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics). Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates culturally sensitivity and competence with patients. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED equivalent required. Minimum one year of customer service position preferably in a medical setting. Ability to remain professional and courteous with customers and patients. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Bilingual - ability to read, speak and write in English and another language is desirable. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios and percent, and to draw and interpret bar graphs. REASONING ABILITY Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office skills preferred. Working knowledge of EHR preferred. CERTIFICATES, LICENSES, REGISTRATIONS Certificate in Medical Front Office procedures desired. Possession of current, valid, unrestricted California Driver's License (Class C) required. CPR (BLS-C) card preferred. OTHER REQUIREMENTS Required to pass a criminal history background check upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work in a fast-paced environment. The noise level in the work environment is usually moderate. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.
    $21-23.2 hourly 6d ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Santa Maria, CA?

The average front desk coordinator in Santa Maria, CA earns between $30,000 and $48,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Santa Maria, CA

$38,000
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