Front desk coordinator jobs in South Bend, IN - 167 jobs

Job DescriptionMedical Secretary / Front Office Receptionist Job Type: Full-Time or Part-Time (In-Person) Schedule: MondayFriday, 8:00 AM5:00 PM No nights, weekends, or holidays Why Join Us Concept Therapy is a fast-growing, patient-centered organization committed to providing professional staff, excellent service, and therapy of the highest quality. Our team thrives in a supportive, collaborative environment where every role contributes to exceptional patient care. We value reliability, compassion, and a strong work ethicand we invest in the people who help us grow. Benefits & Perks Competitive compensation Great work environment Career advancement opportunities Benefits for full-time employees Pay: $16.00 + (based on experience) Job Summary We are seeking a friendly, organized, and dependable Medical Secretary / Front Office Receptionist to join our team. In this role, you will be the first point of contact for patients entering our clinic. You will check patients in, gather or update medical information, answer phone calls, schedule appointments, and maintain accurate medical and administrative records. This position is ideal for someone who enjoys helping others, works well independently and within a team, and thrives in a fast-paced environment. Key Responsibilities Patient Interaction Greet patients as they arrive and ensure a welcoming environment Ascertain patient needs and complete check-in procedures Pull existing medical records or obtain new patient histories Administrative Duties Answer phone calls and direct inquiries appropriately Schedule new and existing patient appointments File, upload, and organize documents Check paperwork for accuracy and completeness Handle medical records requests Maintain comprehensive medical and correspondence records Create spreadsheets and reports as needed Process co-pays and manage front desk financial transactions Qualifications Previous office or medical office experience preferred Medical insurance billing experience is preferred Strong customer service and interpersonal skills Excellent organizational skills and attention to detail Ability to multi-task and work independently in a fast-paced environment Proficiency in Microsoft Word, Excel, and basic computer programs Work Location In-person at: 3222 E Mishawaka Ave South Bend, IN 46615 Learn more about us: Website: ************************ Facebook: ****************************************** Ready to Join Our Team If you are dependable, personable, and eager to grow with a thriving healthcare organization, we encourage you to apply today.

Job Title: Receptionist Pay: $22 - $24 per hour (commensurate with experience) About the Company: We are a well-established company in Sturgis, MI, offering a dynamic work environment where professionalism and customer service are top priorities. We are seeking a reliable and experienced Receptionist to be the face of our organization, providing excellent service to clients, managing administrative tasks, and keeping things running smoothly. Position Overview: As the Receptionist, you will be the first point of contact for our clients and visitors, playing a key role in ensuring a smooth and efficient office experience. This is a fast-paced role requiring someone who can juggle multiple tasks, maintain a professional demeanor, and handle various administrative duties. The ideal candidate will have at least 7 years of experience, be a strong communicator, and be comfortable working across multiple screens while managing a busy schedule. Key Responsibilities: Greet and assist clients and visitors, ensuring a positive and professional experience. Answer phone calls, direct inquiries, and take messages as needed. Schedule appointments and manage client calendars, ensuring efficient time management. Perform administrative duties, including data entry, filing, and maintaining office organization. Handle multiple screens and tasks simultaneously in a fast-paced, high-traffic environment. Qualifications: Minimum of 7 years of experience in a receptionist or administrative role. Excellent communication skills, both written and verbal, with a friendly, professional demeanor. Strong organizational skills and the ability to multitask in a fast-paced environment. Comfortable working with multiple screens and handling various software programs. Proven ability to manage client schedules and maintain attention to detail. Benefits: Competitive pay rate ($22 - $24 per hour). A dynamic, supportive work environment. Opportunity to work with a close-knit, dedicated team. Potential for additional benefits, based on the role's future needs. #LI-ONSITE #LI-SH1 #INJAN2026 #receptionist #clerical #frontdesk Click here to apply online

Reports to the Department's Designee. Follows established policies and procedures to admit and register patients for services in a professional and courteous manner. Is responsible for accurate and complete registration of all patients. Must maintain regulatory and functional knowledge of all information required which ensures timely and accurate reporting/billing. Collects applicable co-payments and deductibles and completes insurance verification and must be able to accurately decipher eligibility responses and relay that information back to the patient. Obtains all required signatures on paperwork and performs clerical duties as necessary. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Registers patients (in order to obtain demographic, physician and insurance information in accordance with established departmental policies and procedures) and collects applicable co-payments and deductibles by: * Interviewing patients for pre-admission or upon presentation for admission in the registration or designated area. * Promptly works alerts through the Teletracking system by creating an account for all direct admits, transfers, and add-on procedures. * Obtaining identification, demographic, physician and insurance information from patients and accurately entering this information into the financial system. * Audits each account for demographic errors by using Financial Clearance Workstation (FCW). * Updating the system after validation of the new patients financial information. * Using the Pathways Healthcare Scheduling (PHS) or Cerner databases to locate/retrieve scheduled patients for admission/registration input into STAR. * Generating PHS and SurgiNet reports to facilitate pre-registration. * Explaining about the possible need to pre-certify with the patients insurance carrier in order to ensure maximum coverage to the limits of the insured's insurance policy. * Verifying and documenting insurance coverage via online eligibility systems, internet resources or via telephone. * Requesting copies of the insurance card(s) and driver's license or other government picture ID to confirm insurance benefits and identification. * Providing the Medicare letter for Medicare patients; also completing the Medicare Secondary Payor Questionnaire (MSP) and Advance Beneficiary Notice (ABN). * Validating medical necessity via the MCA Compliance Checker where applicable. * Completing the MSP (Medicare Secondary Payor) questionnaire by asking the patient the questions based on patient availability. * Requesting payment either during the pre-registration process or when the patient presents for service in accordance with policies and procedures. * After collecting applicable co-payments and deductibles, posting patient payments (including cash, checks and credit cards) on the patient's account and generating a system receipt to give to the patient. * Maintaining a cash drawer in order to make the appropriate change for patients making payment at the time of service; also responsible for balancing and reconciling the cash drawer at the end of the shift. * Referring the patient to the Financial Counselors or Eligibility Specialists if they are unable to secure satisfactory payment arrangements and have a self-pay balance of $500 or more. Also assisting in obtaining additional patient information, copies of insurance card(s) and church information. * Obtaining all required signatures for the "consent to treat" and assignment of insurance benefits forms. Coordinates the insurance eligibility and pre-certification/documentation (PA) processes for patients by: * Verifying insurance coverage and network status by using online eligibility systems and websites to determine the patient's benefits under the insurance plan. * Audit insurance eligibility by using the Relay Connect dashboard to verify insurance is eligible and correct. * Verify network eligibility for potential transfers for Transfer Direct. * Obtaining VOB information from the insurance company, such as: co-payment, co-insurance, deductible, the amount of the deductible that has been met year-to-date, family deductible, maximum out-of-pocket limit and rehabilitation benefits. * Obtaining pre-certification information from the insurance company's pre-certification unit (i.e., whether pre-certification is required, if the ordering physician has completed it, etc.). * When the ordering physician has not completed the pre-certification, calling the physician's office to initiate the pre-certification process and following up until it has been completed. * When the ordering physician has completed the pre-certification, documenting the authorization and releasing the account. Coordinates other patient services and performs clerical duties by: * Preparing patient statistics (i.e., percentages) regarding completed demographic information as requested by the Department Designee. * Processes utilization review emails and physician orders to complete change patient types in Star. * Works mismatch report to ensure that all patient types match the level of care order. * Printing itemized bills for the patient upon receipt of co-payments or coinsurance (if requested). * Entering authorization number in the appropriate field for proper and timely claims filing. * Calculating co-payments and coinsurance for services rendered per the insurance companies request. * Processing and filing reservations, pre-testing forms and testing results in an efficient manner. * Process faxes from nursing units, diagnostic departments, ClaimAid, and social services to update patient information, add insurance, and register add on patients. * Answering the telephone and communicating information in an appropriate manner according to approved MHSB standards and departmental policies and procedures. Notifies the appropriate area of the patient's arrival and ensures that the patient is escorted to the appropriate location by: * Notifying the assigned Unit of the patient's arrival. * Preparing the patient's chart, ID band and labels for the medical record. * Arranging for an escort to assist the patient to the assigned outpatient area or to the patient's room (by wheelchair or by walking with the patient). Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Providing world class service at all times. * Assisting the department to meet or exceed its quality assurance goals. * Greeting and providing information to patients and their families in a professional and friendly manner. * Acting as a representative of Beacon Health System and striving to make a good first impression. * Striving to accurately process an optimal number of registrations (or pre-registrations) during ones shift. * Communicating with the Department Designee regarding any concerns or problems. * Maintaining records, reports and files as required by departmental policies and procedures. * Performing time of service collections effectively by achieving assigned collections goals and maintaining strong patient relations. * Completing other job-related duties as assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma (or equivalent). A minimum of one year of previous hospital or medical office experience is required. A medical terminology course must be successfully completed during the first year of employment. Additional college-level courses in the medical practices area are desired. Associate degree preferred. CHAA certification is highly preferred. Knowledge & Skills * Requires basic office and keyboarding skills (with the ability to type a minimum of 40 wpm) and the ability to use designated reference materials and office equipment (i.e., computer, printer, fax machine, calculator, etc.). * Requires effective telephone skills (for example, to accurately take and relay information about patients, physician orders and referrals). * Demonstrates proficient computer skills (i.e., data entry, word processing and spreadsheets). Requires the ability to use multiple databases (such as Pathways Healthcare Scheduling, RelayHealth, Cerner and MCA Compliance Checker). * Requires a complete understanding of time-of-service collections. Specifically, must understand why it is necessary and must be able to effectively communicate this to Beacon Health System's patient community as necessary. * Requires basic knowledge of medical terminology, private insurance coverage (and managed care). * Demonstrates the interpersonal skills necessary to interact effectively with patients from various backgrounds in a professional, enthusiastic, courteous, friendly, caring and sincere manner. Also demonstrates the ability to maintain effective working relationships with other departments, physicians and their office staff. * Demonstrates the verbal communication skills needed to communicate in a clear and effective manner when conducting patient interviews, answering patient's questions and communicating with other departments and physician offices. * Good listening skills are required. Sensitivity to individuals who do not speak English as their first language is expected. * Requires the ability to strictly follow Beacon's policy on confidentiality. Also requires the ability to be aware of the need to lower one's voice in certain situations. * Requires ability to utilize good judgment and maintain one's composure in stressful situations. * Requires the basic math skills needed to successfully balance a cash drawer. Working Conditions * Works in an office environment. Also, may work in patient care areas with possible exposure to biohazards. * Requires a flexible work schedule (including evenings, nights and weekends) that meets the needs of the Department. * Must be effective in a quality-focused, multi-priority environment that frequently deals with stressful situations and important deadlines and schedules. Physical Demands Requires the physical ability and stamina (i.e., to walk moderate distances, climb stairs, lift up to 15 pounds, reach, bend, stoop, twist, etc.) to perform the essential functions of the position.

Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience. ESSENTIAL RESPONSIBILITIES Greet and welcome guests upon arrival. Execute the registration and checkout process at the front desk. Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests. Accurately handle cash transactions and balance a cash drawer to the given amount. Acknowledge rewards members and returning guests. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment. Attend all scheduled training, departmental and hotel meetings. Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles. Practice safe work habits and ensure safe work practices to avoid injury to self and others. Ensure all privacy and security protocols are followed as well as departmental and company procedures. Answer all calls promptly correctly transfer all calls to appropriate departments. Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction. Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions. Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions. Maintain lobby cleanliness and organization. Assist in booking reservations. Assist with handling mail, packages, facsimiles, and guest items. All other duties assigned by manager or supervisor. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 45 lbs. as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, verbal, written and electronic. Considerable knowledge of complex mathematical calculations and computer programs. Must have excellent leadership capability and customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computer skills. Must possess basic computational ability. Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS. Self-driven and able to work independently. Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail. EDUCATION High school or equivalent education required. EXPERIENCE Experience in the hospitality industry preferred. Experience in a front desk or customer service role preferred. LICENSES OR CERTIFICATIONS N/A GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

Join our team as a Full-Time Patient Coordinator! We are a thriving clinic within an international network of health restoration clinics, and we are on the lookout for a passionate Patient Coordinator to join our team! This part-time position offers a dynamic work environment with 30-40 hours per week primarily on weekdays from 8am to 6pm, with occasional weekend and evening shifts. Why Choose Us? Competitive Pay: $16 to $18 per hour Wellness Perks: Free adjustments and consultations at our clinic as well as supplements at a discount. Varied and Exciting Responsibilities: As a Patient Coordinator, your day-to-day will never be dull. From engaging in-person and phone interactions with patients to creating captivating Facebook/Instagram content, you'll be at the forefront of our clinic's mission. Collaborative Environment: Join a rapidly growing clinic where you'll work closely with our clinical staff, The Wellness Way Headquarters team, and doctors worldwide. This role thrives on teamwork, adaptability, and self-management within a dynamic setting. Passion for Alternative Healthcare: We're not just a clinic; we're a movement. If you have a genuine passion for alternative healthcare and love sharing our story, you'll feel right at home here. Responsibilities: First Impressions Matter: Be the welcoming face and voice of our clinic, greeting patients warmly and assisting with phone inquiries. From scheduling appointments and answering minor inquiries to handling shipments, you'll be the first point of contact. Smooth Operations: Manage front desk duties such as checking patients in and out, handling charges and payments, and ensuring patients are directed to the right rooms. Engaging Patient Experience: Create an inviting and engaging environment for our patients at the front desk, making their visit memorable from start to finish. Maintain Organization: Keep our workspaces clean, organized, and efficient, ensuring a seamless experience for patients and staff alike Qualifications Qualifications: Tech Savvy: Proficient in Microsoft Office with previous computer and phone experience. Bubbly Personality: We're looking for someone with great multitasking skills, a friendly demeanor, and a passion for connecting with our patients. Reliable and Adaptable: Dependable, flexible, detail-oriented, and able to thrive in a fast-paced, team-oriented environment. If you are ready to make a difference in people's lives and be part of a vibrant team dedicated to wellness, join us in shaping a healthier future, one patient at a time! Apply now to be a Patient Coordinator and let's embark on this wellness journey together!

Medical Assistant / Front Desk Receptionist Full-Time | $21.00/hour | Monday-Friday 8:30am-5:00pm About Advanced Pain and Anesthesia Consultants (APAC) Advanced Pain and Anesthesia Consultants (APAC) is a Joint Commission-accredited leader in multidisciplinary pain management. We combine innovative interventional procedures, physical therapy, and psychological support to help patients reclaim their lives. The Opportunity This role blends front-desk coordination with hands-on clinical support in a fast-paced healthcare environment. You'll work closely with physicians and staff, support patient flow, maintain accurate records, and help uphold the highest standards of care, safety, and compliance. What You'll Do Patient Intake & Front Desk Operations Check patients in and out; register patients and collect co-pays and deposits Answer and route phone calls; schedule appointments and gather required patient information Prepare and distribute patient documentation, including new patient paperwork, insurance cards, and privacy notices Ensure all required forms and consents are completed Medical Records & EMR Management Use EMR systems daily to create, retrieve, update, and maintain accurate, organized electronic medical records Maintain the confidentiality, security, and integrity of all patient records Clinical Support & Patient Care Obtain and document patient medical histories, vital signs, test results, and other clinical information Prepare examination and treatment rooms; clean medical instruments; stock rooms and manage medical supply inventory Assist practitioners with medical procedures, patient care, and patient transfers before and after procedures Prepare, order, and administer medications under physician direction and supervision Provide compassionate support and assistance to patients and their families Professional Standards & Compliance Interact professionally and courteously with physicians and office staff Adhere to facility clinical guidelines and ensure compliance with healthcare regulations, including HIPAA and OSHA Complete all required annual mandatory training by assigned deadlines You'll Thrive in This Role If You… Enjoy balancing administrative responsibilities with hands-on patient care Communicate clearly, professionally, and compassionately Are detail-oriented and take pride in accurate documentation Work well independently while collaborating closely with a clinical team Understand the importance of confidentiality, professionalism, and patient trust Qualifications High school diploma or GED required At least one year of experience in an administrative role required At least one year of experience in a healthcare setting required Minimum of one year of hands-on experience working with EMR systems required Medical Assistant Certification preferred Skills Excellent verbal and written communication skills Strong interpersonal and customer service skills Proficiency in Microsoft Office Suite or related software Excellent organizational skills and attention to detail Basic understanding of clerical procedures, recordkeeping, and filing Knowledge of medical terminology, spelling, and office ethics Ability to work independently while maintaining strict patient confidentiality What We Offer Health, Dental & Vision Insurance Life / AD&D Insurance Short-Term and Long-Term Disability Insurance Travel Emergency Assistance Health Savings Account Health Management Tools Paid Time Off (PTO) and Sick Time Off Company-Paid Holidays 401(k) Retirement Plan Bonusly (employee recognition program) DailyPay (on-demand pay access) Employee Discount Program Why You'll Love Working at APAC You'll be part of a collaborative, patient-focused organization known for quality care, professionalism, and compassion. At APAC, every role contributes directly to improving patients' lives-and your work will truly matter. Ready to Make a Difference? If you're passionate about patient care, organization, and supporting a clinical team in a meaningful healthcare setting, we encourage you to apply and take the next step in your career with APAC. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Full-time Description Join Our Team at Valparaiso Family Dentistry! At Valparaiso Family Dentistry, we are dedicated to providing exceptional dental care and ensuring a positive experience for our patients. Our team is committed to creating a welcoming and supportive environment for everyone who visits us. We are excited to announce that we are looking to add another wonderful Patient Care Coordinator to join our team and help us maintain the high standards of care and service our patients have come to expect. Job Qualifications: Dental Experience: At least six (6) months to one (1) year of experience in a dental setting required. Customer Service Experience: Proven experience in a customer service or administrative role, preferably in a dental or healthcare setting. Adaptability: Able to work in a fast-paced environment, adapt to changing circumstances, and remain calm under pressure. Attention to Detail: Strong attention to detail, ensuring accuracy and completeness in all patient-related tasks. Job Responsibilities: Patient Satisfaction: Manage patient inquiries, concerns, and complaints promptly and professionally, striving for total patient satisfaction. Front Desk Operations: Run front desk operations, including answering phone calls, scheduling appointments, and greeting patients with a friendly and professional demeanor. Patient Scheduling: Efficiently coordinate patient scheduling to maximize the productivity of dental providers and meet patient needs. Patient Flow Coordination: Collaborate with the dental team to facilitate a seamless patient flow, ensuring that each visit is comfortable, efficient, and on schedule. Patient Records: Maintain accurate patient records, update demographic information, and ensure necessary documentation is completed for each visit. Compliance: Uphold and adhere to all dental practice policies, procedures, and safety standards to ensure compliance with regulatory requirements. Treatment Environment: Ensure a clean and organized treatment environment, restocking supplies, and equipment, as necessary. Professional Development: Actively participate in team meetings, training, and ongoing education to enhance your knowledge of dental procedures, technologies, and administrative acumen. Position Schedule: Monday - Thursday: 7am - 6pm What We're Offering: Comprehensive Benefits: Inclusive coverage for Medical, Dental, and Vision insurance. 401(k) Retirement Plan: Robust retirement planning options to secure your financial future. Short-Term Disability & Paid Maternity Leave: Supportive benefits for personal health needs and family events. Generous Paid Time Off & Paid Holidays: Start with over 40 hours of paid time off in your first year, with increases in subsequent years (doubles in year 2, triples in year 3). Ongoing Training & Career Development: Access to continuous learning opportunities and professional development training. Engaging Social Events: Participate in company-wide and team events that foster a collaborative and enjoyable work environment. If you are dedicated to providing exceptional patient care and eager to advance your dental career, we invite you to apply for this opportunity! Please submit your resume for consideration. We look forward to reviewing your application and exploring the possibility of you joining our esteemed dental team. Great Lakes Dental Partners is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Discrimination and harassment of any kind are strictly prohibited. We encourage all qualified applicants to apply. #INDDENTAL Salary Description up to $22/hour

Job DescriptionDescription: Fresh Perspective Home Care is hiring a dependable, organized Care Coordinator to manage scheduling, support caregivers, and ensure uninterrupted care for our clients. This role is ideal for someone with home care or health care experience who thrives in a fast-paced, responsibility-driven environment and enjoys problem solving. Why This Role Matters Care Coordinators are central to our operations. You will be responsible for keeping schedules covered, responding to urgent needs, and supporting both caregivers and clients with professionalism and compassion. We are looking for a strong team player who values collaboration and is excited to contribute to and grow within our positive, supportive work culture. This is a full-time, office based position with a rotating after-hours on-call / weekend runner schedule. What You'll Do Be a key liaison between clients, caregivers, and leadership Schedule and coordinate caregivers to meet daily client needs Respond promptly to client and caregiver calls Provide caregiver coverage as a backup for open shifts Resolve call-offs, open shifts, and urgent coverage needs Complete administrative and documentation tasks Participate in rotating on-call and weekend runner coverage Act calmly and professionally in urgent or emergency situations What We're Looking For Full-time availability (Monday through Friday) plus rotating weekends / on-call Any level of home care, healthcare, or care coordination experience Strong organizational and communication skills Team player with a commitment to learn and grow Emotional maturity and ability to handle pressure Reliable, insured vehicle and valid driver's license Basic computer skills (experience with Wellsky Personal Care / Clear Care a plus) Perks and Benefits $19 - $21 per hour based on experience with quarterly bonuses 401(k) PTO and Paid sick time Medical, dental, and vision insurance Paid training and tuition reimbursement Free life insurance Short-term disability Same-day-pay option $19 - $21 per hour based on experience Who We Are Since 2006, Fresh Perspective Home Care has provided compassionate, ethical, and client-centered care throughout Southwest Michigan. We are committed to dignity, respect, and quality for our clients and our team members. We believe strong operations create strong care, and our Care Coordinators are central to that mission. We are an equal opportunity employer and value diversity. Requirements: Ability to pass background check per state and company standards Ability to safely lift up to 40 pounds Valid Michigan driver's license Valid car insurance and reliable transportation Strong interpersonal, organizational, and communication skills GED or high school diploma Computer skills including emails and Microsoft Office Suites Prior home care or health care experience, preferred Prior experience with scheduling software such as WellSky/Clear Care, preferred

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Qualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask We can recommend jobs specifically for you! Click here to get started.

Client Profile\- Medical facility offering assisted living and memory care. Job Summary\- Responsible for front line administrative support to residents, visitors and internal and external staff and support staff. Responsibilities Operate telephone switchboard to answer, screen and forward calls, provide information and respond to inquiries; take messages. Check and handle all voicemails (including those that come through via email) Great all residents and guests in a courteous and professional manner; direct or escorts individuals to specific destinations Daily resident check in\/check out; ensure residents are signing the front desk binder Enter daily safety and resident falls report; snow log report when applicable Monitor Nurse Call system and respond accordingly Enter transportation and work order request into system as needed. Sort and deliver all mail, internal messages and packages to residents and staff. Reserve the private dining area for residents and guests. Know emergency call systems and emergency procedures (fire, medical, and police) Keep immediate supervisor fully informed of all situations or unusual matters of significance coming to his\/her attention so prompt action can be taken. Refer all prospective residents and families to leasing team. Distribute applications to prospective employees. Other duties including special projects as assigned. Qualifications High School diploma; or three to five years related experience and or training or equivalent combination of education and experience Minimum of three years of office experience Experience working with the elderly is a plus Intermediate computer skills; including knowledgeable of Microsoft Office Suite Must have excellent customer service skills; patience; empathy Must be able to respond to emergencies in a calm manner Hours: M\-F 8:30am to 4:30pm Starting pay: $14.00 to $16.00 hourly; competitive health insurance and benefits. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"637562732","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Health Care"},{"field Label":"Salary","uitype":1,"value":"$15.00 to $16.00"},{"field Label":"City","uitype":1,"value":"Granger"},{"field Label":"State\/Province","uitype":1,"value":"Indiana"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"46530"}],"header Name":"Front Desk Receptionist","widget Id":"378023000000072311","is JobBoard":"false","user Id":"378023000000129003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"378023000012635019","FontSize":"14","location":"Granger","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"bwqpaaffe7322cffe4bffa5b588f3b3db2601"}

As the region's dedicated experts in exceptional musculoskeletal care, our doctors and staff at Lakeshore Bone & Joint Institute have served the orthopedic needs of northwest Indiana since 1968. With state-of-the-art facilities, we are dedicated to delivering the exceptional, compassionate care patients need to keep moving and keep enjoying their life. Patient care is our top priority at Lakeshore Bone and Joint Institute, and our medical secretaries play a key role in providing quality, compassionate patient care. A high level of emotional intelligence and ability to thrive in a busy environment is essential in this role. The medical secretary will work for a specific doctor(s) to answer phone calls and schedule patient appointments. They make work in tandem with a physician assistant, nurse, medical assistant, and other ancillary staff. Essential Functions: Must understand how to use phone system to answer and direct calls as needed in a timely manner and maintain digital literacy essential to job functions and patient care Register new patients and verify all demographic and insurance information for returning patients Verify insurance eligibility for all patients one day prior to scheduled appointments Triage patient concerns and forward to the appropriate parties Schedule appointments, move appointments, and update clinic schedules as needed Maintains working knowledge of LBJI department functions and communicates with other departments as needed Performs all clerical duties - including disability paperwork and attorney scheduling - in a timely manner (within five business days) Schedule internal and outside physician referrals in timely manner, complete order when finished Document refill requests, patient concerns, voicemails, and other essential communications in patient charts Other duties as assigned Environmental/Working Conditions: Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. It is possible work may involve interaction with injured or sick patients. Skills & Abilities: Integrity and accountability Responsible decision making Adaptive and flexible Teamwork Ability to analyze situations and develop solutions Ethical reasoning and decision-making Strong attention to detail Time management, prioritization, and sense of urgency Excellent verbal and written communication skills Maintain patient confidentiality HIPAA compliance Professionalism and work ethic Education: High school diploma or the equivalent Experience: Minimum of 1-year medical practice and/or orthopedic clinic experience. Healthcare related background including medical terminology.; experienced in common office hardware and software including MS Office and outlook.

Job Description Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success. If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare family. Your Impact: Day to Day Operations Manage patient scheduling for Dentists. Communicate with patients regarding provider availability. Collect patient payments, co-payments, and deductibles. Patient Service and Engagement Descriptively explain insurance coverage to all patients. Manage and maintain patient charts to effectively project future appointments to improve patient convenience. Provide engaging patient service to exemplify extraordinary customer service. Assist in explaining patient treatment plans. Benefits: Professional Career Will have the opportunity to gain firsthand experience of the dental healthcare business. Opportunity to become cross trained in the skills of oral radiology and dental assisting. Employee Benefits Medical and Vision Insurance Free dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Hours are 10am to 7pm with Saturday availability Qualifications: Previous Dental or Healthcare experience (preferred) Bilingual - Spanish (preferred) Excellent Customer Service experience KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BHG Bronson Healthcare Group 6901 Portage Road Title Patient Representative 80 Hours Central Scheduling Portage Rd 0900-1730 Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Ability to resolve patient financial issues and negotiate payment arrangements. Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served. * High school diploma or general education degree (GED) required. * Patient Representatives assigned to an Emergency Department team will be placed into a weekend standby rotation based on facility. This standby rotation begins Friday at 7pm to Monday at 7am. This standby rotation could occur from two to no more than six times a year. * Previous customer service experience required. * Medical Terminology, CPT and ICD-10 coding strongly preferred. * Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment. * Experience with multiple computer applications/operating systems, and office machines. * Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights. * Knowledge of revenue cycle components and his/her role in the ability to impact the overall process. * Knowledge of the impact of accurate registration has on patient satisfaction. * Analytical skills to solve simple to semi complex problems. * Organization, prioritization and time management skills. * Concentrate and pay close attention to detail. * Ability to multi-task. * Be flexible to facilitate change. * Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Take calls in a high-volume incoming call center * Schedule and register patients for outpatient radiology appointments * Communicates appointment information accurately and efficiently for multiple facilities and ancillary departments across the system. * Verifies insurance eligibility using online systems. * Collects and enter payments, follows required balancing procedures. * Analyzes, interprets and enters physician orders. * Scans and indexes forms. * Verifies insurance for scheduled and urgent emergent patients following guidelines established per payer and obtains authorization based on payer specific criteria. * Accurately completes assigned work queues. * Identify financial counseling needs. * Maintains confidentiality in verbal, written and electronic communication. * Follows established processes, protocols, and workflows. * Takes initiative to resolve problems and meet patient needs. For Cancer Center ONLY: * Associate's degree in related field, or 2 years related experience and/or training in a healthcare environment preferred. (Would consider 2 years of experience in a business office setting) * Certified Healthcare Access Associate (CHAA) Preferred * Assist employees and visitors with any concerns they might have. * assume overall responsibility for the safety and security of designated areas. * Monitor security cameras *Identify potential security risks and respond accordingly Shift First Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 1207 Patient Access - Call Center (BHG) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

Job Description As the region's dedicated experts in exceptional musculoskeletal care, our doctors and staff at Lakeshore Bone & Joint Institute have served the orthopedic needs of northwest Indiana since 1968. With state-of-the-art facilities, we are dedicated to delivering the exceptional, compassionate care patients need to keep moving and keep enjoying their life. Patient care is our top priority at Lakeshore Bone and Joint Institute, and our medical secretaries play a key role in providing quality, compassionate patient care. A high level of emotional intelligence and ability to thrive in a busy environment is essential in this role. The medical secretary will work for a specific doctor(s) to answer phone calls and schedule patient appointments. They make work in tandem with a physician assistant, nurse, medical assistant, and other ancillary staff. Essential Functions: Must understand how to use phone system to answer and direct calls as needed in a timely manner and maintain digital literacy essential to job functions and patient care Register new patients and verify all demographic and insurance information for returning patients Verify insurance eligibility for all patients one day prior to scheduled appointments Triage patient concerns and forward to the appropriate parties Schedule appointments, move appointments, and update clinic schedules as needed Maintains working knowledge of LBJI department functions and communicates with other departments as needed Performs all clerical duties - including disability paperwork and attorney scheduling - in a timely manner (within five business days) Schedule internal and outside physician referrals in timely manner, complete order when finished Document refill requests, patient concerns, voicemails, and other essential communications in patient charts Other duties as assigned Environmental/Working Conditions: Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. It is possible work may involve interaction with injured or sick patients. Skills & Abilities: Integrity and accountability Responsible decision making Adaptive and flexible Teamwork Ability to analyze situations and develop solutions Ethical reasoning and decision-making Strong attention to detail Time management, prioritization, and sense of urgency Excellent verbal and written communication skills Maintain patient confidentiality HIPAA compliance Professionalism and work ethic Education: High school diploma or the equivalent Experience: Minimum of 1-year medical practice and/or orthopedic clinic experience. Healthcare related background including medical terminology.; experienced in common office hardware and software including MS Office and outlook.

Responsible for providing accurate, timely information to guests about hotel policies, services and amenities, ensuring optimum guest service and satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Maintains a working knowledge of the property, as well as special events on and near property, in order to advise guests of same, whenever possible. Responds to guests' requests or inquiries courteously and promptly. Enters changing reservation information into computer system. Posts charges to guest accounts and processes payment of accounts. Ensures a maximum level of service and satisfaction is achieved and maintained. Observes credit limitations on check cashing privileges and ensures that all checks accepted for payment of account are correctly stamped with the bank deposit stamp. Prepares shift cash report, balancing payments and disbursements with computer total, preparing the drop envelope for shift end, and balancing accounts. Checks for and reports fraudulent transactions. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Promotes the following within the department and among all employees: Creates an atmosphere of fun for all casino guests. Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) preferred. Some college education preferred. Previous hotel/motel experience preferred. SPECIAL QUALIFICATIONS: Must possess excellent communication and organizational skills. Must be able to maintain a professional, positive demeanor in stressful situations, remaining polite to the guests at all times. Proficient accuracy in Basic Computer Literacy required. This position requires a Level 4 Gaming License. LANGUAGE SKILLS: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY: Ability to apply common sense reasoning to variety of situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. A casino environment is typically smoky.

Job Description Medical Assistant / Front Desk Receptionist Full-Time | $21.00/hour | Monday-Friday 8:30am-5:00pm About Advanced Pain and Anesthesia Consultants (APAC) Advanced Pain and Anesthesia Consultants (APAC) is a Joint Commission-accredited leader in multidisciplinary pain management. We combine innovative interventional procedures, physical therapy, and psychological support to help patients reclaim their lives. The Opportunity This role blends front-desk coordination with hands-on clinical support in a fast-paced healthcare environment. You'll work closely with physicians and staff, support patient flow, maintain accurate records, and help uphold the highest standards of care, safety, and compliance. What You'll Do Patient Intake & Front Desk Operations Check patients in and out; register patients and collect co-pays and deposits Answer and route phone calls; schedule appointments and gather required patient information Prepare and distribute patient documentation, including new patient paperwork, insurance cards, and privacy notices Ensure all required forms and consents are completed Medical Records & EMR Management Use EMR systems daily to create, retrieve, update, and maintain accurate, organized electronic medical records Maintain the confidentiality, security, and integrity of all patient records Clinical Support & Patient Care Obtain and document patient medical histories, vital signs, test results, and other clinical information Prepare examination and treatment rooms; clean medical instruments; stock rooms and manage medical supply inventory Assist practitioners with medical procedures, patient care, and patient transfers before and after procedures Prepare, order, and administer medications under physician direction and supervision Provide compassionate support and assistance to patients and their families Professional Standards & Compliance Interact professionally and courteously with physicians and office staff Adhere to facility clinical guidelines and ensure compliance with healthcare regulations, including HIPAA and OSHA Complete all required annual mandatory training by assigned deadlines You'll Thrive in This Role If You… Enjoy balancing administrative responsibilities with hands-on patient care Communicate clearly, professionally, and compassionately Are detail-oriented and take pride in accurate documentation Work well independently while collaborating closely with a clinical team Understand the importance of confidentiality, professionalism, and patient trust Qualifications High school diploma or GED required At least one year of experience in an administrative role required At least one year of experience in a healthcare setting required Minimum of one year of hands-on experience working with EMR systems required Medical Assistant Certification preferred Skills Excellent verbal and written communication skills Strong interpersonal and customer service skills Proficiency in Microsoft Office Suite or related software Excellent organizational skills and attention to detail Basic understanding of clerical procedures, recordkeeping, and filing Knowledge of medical terminology, spelling, and office ethics Ability to work independently while maintaining strict patient confidentiality What We Offer Health, Dental & Vision Insurance Life / AD&D Insurance Short-Term and Long-Term Disability Insurance Travel Emergency Assistance Health Savings Account Health Management Tools Paid Time Off (PTO) and Sick Time Off Company-Paid Holidays 401(k) Retirement Plan Bonusly (employee recognition program) DailyPay (on-demand pay access) Employee Discount Program Why You'll Love Working at APAC You'll be part of a collaborative, patient-focused organization known for quality care, professionalism, and compassion. At APAC, every role contributes directly to improving patients' lives-and your work will truly matter. Ready to Make a Difference? If you're passionate about patient care, organization, and supporting a clinical team in a meaningful healthcare setting, we encourage you to apply and take the next step in your career with APAC. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. Powered by JazzHR YU02D6Iuld

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Qualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask

$1,000.00 Sign On Bonus Reports to the Practice Manager and works under the direction of the Clinical Supervisor, Office Supervisor and/or Office Coordinator. Under general supervision and according to established policies and procedures, performs various reception, clerical and patient care duties. Duties include greeting patients, answering the telephone, maintaining physicians' schedules, admitting and discharging patients, collecting payments, entering patient charges and compiling various reports. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Performs various reception and clerical duties in accordance with established policies and procedures by: * Receiving and greeting patients and visitors in a professional, cheerful manner and providing all reasonable assistance. Checking patients in for their appointments. * Answering the telephone and taking and relaying messages to clinical staff accurately. * Scheduling patients with physician providers and maintaining appointments with physician(s) rotation. * Obtaining demographic and insurance information from the patient and accurately entering the data into the practice management system. * Ensuring that the patient data in the practice management system is accurate by verifying insurance information with patient at each visit and updating patient accounts as needed. * Maintaining patient records, entering charges and posting services performed by the provider. * Entering prescription refills into the electronic medical record and sending them to the appropriate clinical staff for approval. * Scheduling medical testing, procedures, ancillary services and surgeries for patients. * Providing patient with instructions on the prep for scheduled procedure or test and following up with written instructions when appropriate. * Obtaining insurance pre-certification for patient procedures and ancillary tests or completing electronic medical record flow sheet and sending information to the appropriate person. * Paging physician when necessary and sending information regarding call status and imaging assignments daily. * When applicable, entering data into specialty computer programs such as Carelink and Cardionet; ensuring that orders are entered correctly and monitors are sent to patients. * Performing clerical duties including faxing, copying, typing notes and memos. * Ordering office supplies and maintaining adequate inventory of supplies. * Opening and sorting mail daily. Performs basic patient care duties by: * Assisting the physician if necessary. * Escorting patients to exam room in a professional and courteous manner in the absence of clinical staff. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Participating in committees as requested. * Enhancing professional growth and development through in-service meetings and educational programs as approved. * Completing other job-related duties and projects as assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. A minimum of one-year related office experience, with medical terminology and coding experience, is preferred. The ability to speak and write Spanish is desired. Knowledge & Skills * Demonstrates high level of interpersonal skills necessary to consistently interact with visitors, clients, and staff members in a professional, courteous manner to project a positive image. * Demonstrates good communication and telephone usage skills to effectively communicate both verbally and in writing to a variety of internal and external contacts. * Requires knowledge of billing and office procedures and proficient typing and computer skills to complete tasks in an accurate and efficient manner. * Demonstrates ability to work in a team environment with other clerical and clinical staff and with physicians. * Requires analytical skills necessary to solve patient problems and interpret data. Working Conditions * Works in a medical office environment. * Flexible work hours. Physical Demands * Requires the physical ability and stamina to perform the essential functions of the position.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BHG Bronson Healthcare Group 6901 Portage Road Title Patient Representative 80 Hours Central Scheduling - Portage Rd 0900-1730 Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served. * High school diploma or general education degree (GED) required. * Patient Representatives assigned to an Emergency Department team will be placed into a weekend standby rotation based on facility. This standby rotation begins Friday at 7pm to Monday at 7am. This standby rotation could occur from two to no more than six times a year. * Previous customer service experience required. * Medical Terminology, CPT and ICD-10 coding strongly preferred. * Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment. * Experience with multiple computer applications/operating systems, and office machines. * Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights. * Knowledge of revenue cycle components and his/her role in the ability to impact the overall process. * Knowledge of the impact of accurate registration has on patient satisfaction. * Analytical skills to solve simple to semi complex problems. * Organization, prioritization and time management skills. * Concentrate and pay close attention to detail. * Ability to multi-task. * Be flexible to facilitate change. * Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Take calls in a high-volume incoming call center * Schedule and register patients for outpatient radiology appointments * Communicates appointment information accurately and efficiently for multiple facilities and ancillary departments across the system. * Verifies insurance eligibility using online systems. * Collects and enter payments, follows required balancing procedures. * Analyzes, interprets and enters physician orders. * Scans and indexes forms. * Verifies insurance for scheduled and urgent emergent patients following guidelines established per payer and obtains authorization based on payer specific criteria. * Accurately completes assigned work queues. * Identify financial counseling needs. * Maintains confidentiality in verbal, written and electronic communication. * Follows established processes, protocols, and workflows. * Takes initiative to resolve problems and meet patient needs. For Cancer Center ONLY: * Associate's degree in related field, or 2 years related experience and/or training in a healthcare environment preferred. (Would consider 2 years of experience in a business office setting) * Certified Healthcare Access Associate (CHAA) Preferred * Assist employees and visitors with any concerns they might have. * Assume overall responsibility for the safety and security of designated areas. * Monitor security cameras *Identify potential security risks and respond accordingly Shift First Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 1207 Patient Access - Call Center (BHG) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!