Front desk coordinator jobs in Tennessee - 1,925 jobs
Rapid Access Coordinator
Adecco Us, Inc. 4.3
Front desk coordinator job in Knoxville, TN
Adecco Healthcare & Life Sciences is hiring a **Rapid Access Coordinator** in **Knoxville, TN** ! This role is in person / onsite. Please review the details below and apply with an updated resume.
Type** : Temp to hire
**Schedule** : Part time - 24 hours per week - shift times (7:00AM-7:00PM)
**Pay** : $18.00 to $20.00 per hour based on experience
**Responsibilities of the Rapid Access Coordinator** :
+ Coordinates and facilitates appropriate patient transfer and consult requests from referring facilities in accordance with established clinical guidelines and protocols and EMTALA within established timeframes.
+ Coordinates and facilitates appropriate direct patient admissions from physician offices and ambulatory outpatient centers in a timely manner.
+ Coordinates and schedules tele-medicine consults for emergency departments and inpatient facilities.
+ Utilizes effective and professional communication to act as liaison on behalf of the patient between physicians, hospital staff, and referring facilities.
+ Obtains and documents accurate patient clinical information relevant to transfers or direct admissions and clearly communicates information to accepting physicians.
+ Demonstrates the ability to triage and prioritize patient acuity utilizing critical thinking skills, clinical decision making and acquired knowledge to assist in assessing situations and facilitating patient flow through the continuum of care.
+ Obtains verbal admission order from the provider for patient type/status (inpatient, observation, etc.) and appropriate level of care (critical care, telemetry, medical, etc.) Enters order into eCare.
+ Obtains accurate patient demographic information from referring facilities and physician offices to perform patient quick registration.
+ Immediately requests bed placement for patients and communicates bed numbers back to referring facilities or physician offices. In the event of delays in bed assignment, perform patient status checks and coordinate placement. In event of urgent placement involves the ED physician and/or Clinical or System AOC.
+ Monitors and communicates daily system bed status across the organization. Maintains an up-to-date and accurate profile of bed capacity across all facilities, including the number of patients holding for a bed in the emergency departments, surgery and other patient holding areas. Elevates capacity issues to System Clinical AOCs, hospital CAOs and CNOs.
+ Immediately elevates transfer acceptance issues to the appropriate level of system and facility leadership
+ Schedules appointments for Outreach Link for emergency department patients who need follow-up treatment and/or resources for mental health or substance misuse.
+ Coordinates air transportation when needed.
+ Follows appropriate hand-off protocols at shift change including giving full patient report, completing all patient transfer documentation and patient status orders, and logging off the telephone
+ In the event of an unexpected telephone downtime and/or power outage, opens an urgent ticket with the Help Desk to implement Crisis Link and WiFi phones and immediately initiates proper downtime action steps.
+ Completes all necessary training and refers to facility acceptance guidelines and protocols to coordinate transfers and admissions. Attests quarterly to a review of all guidelines and protocols. Checks emails on a routine basis to stay up to date on process changes that need to be implemented immediately. Maintains an awareness of all services and capabilities.
+ Completes appropriate patient follow-up and manages expectations related to transfer requests in a timely manner (i.e., follow-up when additional testing requested by accepting physician, needed data for stroke/neurology transfers, when physicians request a patient be transported immediately, etc.)
+ Demonstrates proficiency in working with the Patient Checklist, Flowboard, eCare, eCare Schedule Book, STAR and other office-oriented systems as needed.
+ Completes necessary reports and assignments during call downtime.
+ Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
+ Performs other duties as assigned.
**Qualifications** **of the Rapid Access Coordinator** :
+ High School Diploma / GED
+ Licensed as an EMT, Paramedic, or LPN in the state of TN
+ Two years of experience in a health-related field
**Why work for Adecco?**
+ Weekly Pay
+ 401(k) Plan
+ Skills Training
+ Excellent medical, dental, and vision benefits
**Pay Details:** $18.00 to $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$18-20 hourly 2d ago
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Medical Clerk - Murfreesboro Location
Rutherford County, Tn 4.2
Front desk coordinator job in Murfreesboro, TN
Annual Salary Range: $37,231 - $39,956 - MURFREESBORO LOCATION The purpose of this classification is to perform clerical work associated with assisting patients in a public health clinic, jail clinic, or other assigned area, and providing general support within a medical environment. Duties and responsibilities include assisting clinic patients, scheduling patient appointments, obtaining patient information and documentation, determining eligibility for clinic services or TennCare services, preparing patient charts, performing data entry, maintaining patient files/records, processing documentation, answering the telephone, and performing other duties as assigned. Reports to Medical Supervisor
Benefits
* Health, Dental, Vision Insurance Program
* Fully Funded Pension with Tennessee Consolidated Retirement System
* 401(k), Roth 401(k) and 457b Additional Retirement Saving Options
* Public Student Loan Forgiveness Program
* Vacation and Sick Leave Accrual
* Holiday Pay
* Employee Assistance Program
$37.2k-40k yearly 13d ago
Patient Care Coordinator
Results Physiotherapy 3.9
Front desk coordinator job in Tennessee
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Mt. Juliet South, TN-AST
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$22k-30k yearly est. Auto-Apply 60d+ ago
Front Desk Coordinator - Hermitage, TN
The Joint Chiropractic 4.4
Front desk coordinator job in Tennessee
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay starting at $18/hr+ BONUS
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL*
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$18 hourly Auto-Apply 60d+ ago
Spec, Front Office (Cash Applications)
Hillrom 4.9
Front desk coordinator job in Chattanooga, TN
This is where your work makes a difference.
At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job-you will find purpose and pride.
Your Role:
The Respiratory Health Front Office Specialist is responsible for a variety of administrative and reimbursement related task in addition to ensuring the state office is open during the posted business hours to comply with federal and state brick and mortar laws. The position will manage all external site audits in addition to cross-training to assist with other order entry and revenue cycle duties.
What You'll Be Doing:
Ensure compliance with Federal Medicare, State Medicaid, and Third-Party requirements for in-state brick and mortar regulations.
Staff and maintain required brick and mortar location during the posted business hours, including answering of phone calls to site.
Organize and update state licensure information and other appropriate documentation to ensure it is in available upon audit of site.
Manage external audits from CHAP, Medicare, Medicaid, and licensing agencies.
Enter orders, provide confirmation notices, and follow-up with Healthcare Teams to obtain valid order requirements, as needed.
Cross-train to assist with various Revenue Cycle Management - Cash Application duties, including but not limited to:
Ensure timely and accurate posting of payments, denials, and related documentation on durable medical equipment claims, including but not limited to:
Interpret, post, and validate payments and denials from third-party payers and patients.
Perform transfers of co-insurance and deductible amounts, as needed.
Reconcile applied checks to deposited amounts and research variances.
Download and translate Electronic Remittance Advice (ERA) files from payers, resolve errors during translation process, link to claim lines.
Save original remittance images for payers as required.
Resolve unidentified payments on a routine basis with payer or other A/R team members.
Move payments as requested based on A/R team member research.
Adhere to month-end posting deadlines and be available for work on all banking days.
Link and route scanned documents to appropriate team members to connect payer correspondence to patient or payer accounts.
What You'll Bring:
High school diploma or equivalent required.
2+ years of experience in a business office environment required; associates degree or higher may substitute for 1 years of experience.
Experience working with high-dollar DME preferred.
Billing database software experience preferred.
Clearinghouse, payer portal, and explanation of benefits experience preferred.
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $49,600 to $68,200 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
$49.6k-68.2k yearly Auto-Apply 14d ago
Appalachian Orthopedics Medical Receptionist - Johnson City
Campbell Clinic 4.2
Front desk coordinator job in Johnson City, TN
As a Medical Receptionist, you will be essential in delivering outstanding patient service and managing the frontdesk operations of our medical facility. Your core skills in medical administrative support and office experience will enable you to efficiently handle patient records and appointments. With strong communication and computer skills, you will assist in maintaining an organized office environment. Your friendly personality will enhance our patient care. Join our team to contribute to a welcoming atmosphere and ensure smooth operations in a fast-paced healthcare setting.
ESSENTIAL DUTIES/RESPONSIBILITIES:
* Check In and Check Out
* Cross training in all front office positions
* Strong customer service and oral communication skills
* Positive attitude
* Computer competency and literacy
* Multi-tasking and ability to meet deadlines
* Team player
* Self-motivated
* Basic knowledge of insurance
SUPERVISORY RESPONSIBILITIES: Not Applicable.
QUALIFICATIONS:
Education and/or Experience: High School Graduate or General Education Degree (GED); Previous customer service experience required. Experience in the operations of a physician's office is preferred.
Language Skills: Able to communicate effectively in the English language.
Mathematical Skills: Basic arithmetic skills are required.
Reasoning Ability: Identifies and resolves problems promptly.
Computer Skills: Must be computer literate. Basic computer skills required.
Other Skills and Abilities: Able to listen and respond well to questions and feedback.
Other Qualifications:
* Active Listening - Ability to actively attend, convey, and understand the comments and questions of others.
* Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
* Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
* Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
* Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed
* Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
* Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
* Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
* Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
* Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
* Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
* Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
* Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Physical Demands
N (Not Applicable) Activity does not apply to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs./day)
Physical Demands
Lift/Carry
Stand
O
10 lbs or less
F
Walk
O
11-20 lbs
N
Sit
C
21-50 lbs
N
Manually Manipulate
F
51-100 lbs
N
Reach Outward
F
Over 100 lbs
N
Reach Above Shoulder
O
Climb
N
Push/Pull
Crawl
N
12 lbs or less
F
Squat or Kneel
N
13-25 lbs
N
Bend
O
26-40 lbs
N
Grasp
F
41-100 lbs
N
Speak
C
Work Environment
Work is performed in a healthcare and office environment. The noise level is usually moderate. Must understand the risks involved in working with or around blood-borne and airborne pathogens. Must maintain a safe work environment in compliance with all standards, rules, and regulations under the OSHA Act. Must adapt to schedule changes as needed.
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.
$23k-28k yearly est. 25d ago
Test and Surgery Scheduling Specialist
Columbia 4.6
Front desk coordinator job in Columbia, TN
Full-time Description
This position is a full-time, permanent non-clinical position within Tennessee Orthopaedic Alliance in Columbia, TN.
Responsibilities
Coordinate and schedule tests and procedures, follow-up appointments as designated by physicians
Interact with patients' physicians and other staff both with the Clinic and at outside facilities providing accurate timely and responsive information
Ensure efficient telephone communication
Schedule mutually acceptable appointment times for patients and physicians using computerized scheduling system
Notifies the physician regarding patient cancelation or reschedules
Requirements
Understanding of CPT and ICD-10 coding
Knowledge of administrative and clerical procedures experience with an EHR or NextGen is a plus
Strong organizational and interpersonal skills
Understanding medical terminology
Benefits
Competitive pay
Comprehensive benefits package including medical, dental, vision, 401k match with employee contribution and discretionary profit-sharing
Paid Time Off (which increases with years of service)
Paid Holidays
TOA is an equal opportunity employer. TOA conducts background checks on applicants who accept employment offers. TOA adheres to HIPAA and OSHA safety guidelines.
$26k-30k yearly est. 38d ago
Front Desk Area Specialist
Firstservice Corporation 3.9
Front desk coordinator job in Nashville, TN
This position requires adaptability to different situations and the hours may change in the future. Must possess strong leadership, communication, and time management skills. Must be detail oriented and can multi-task. Responsible for quality, consistency and overall customer service presentation to residents and guests. Maintains excellent knowledge of emergency response and access control procedures, electronic security control systems, logs, records, and forms of each building in span of control. This /Duties Summary is general in nature and may be changed, added to or reduced from time to time as needed.
Your Responsibilities:
* Assists in vacation, sick time, leave of absence, and last-minute shift assistance coverage.
* Adheres to company policy in all assigned Properties.
* Needs to have a reliable form of transportation and communication.
* While on duty must be in Company approved attire and/or uniform, follow the Company dress code policy, and identification badges must always be displayed.
* When on assignment, needs to maintain and treat their work areas in a neat and safe manner. All safety procedures must always be adhered to. Any safety issues must be brought to the attention of the Property Manager immediately.
* Responsible for checking the fire alarm panel to ensure that it is in normal status. Reports any indicated troubles in writing to the Property Manager immediately.
* Works according to given schedule from Director of Operations/FrontDeskCoordinator, with close supervision.
* Responds to emergency situations in a timely and efficient manner within two hours of notification.
* Reports all complaints/issues to The Director of Operations/FrontDeskCoordinator.
* On call 24/7 for emergencies and call outs assigned by Director of FrontDesk Operations/FrontDeskCoordinator. This includes, but is not limited to weekends, nights, and holidays.
* May be assigned other duties and responsibilities as required.
Skills and Qualifications:
* High school diploma or equivalency required.
* Bachelor's degree from a four (4) year college or University in Hospitality Management preferred.
* Two (2) to three (3) years of supervisory experience preferred.
* Proficiency and working knowledge of Microsoft Office Applications including MS Excel, MS Word and MS Outlook preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Physical Requirements:
* Ability to lift 30 - 50 lbs
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to navigate the property/building quickly and easily as required to meet the job functions.
* Complete all required forms.
* Possess knowledge of multi-building operations
* Ability to work extended hours, nights, and weekends based on project requirements.
* Driving is required.
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $21.00 Hourly paid bi-weekly
Schedule: Variable shifts (Must have open availability to work 1st, 2nd, or 3rd shift)
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$21 hourly 7d ago
Medical Receptionist - Float
Athena Health Care Systems 4.4
Front desk coordinator job in Nashville, TN
At Athena Care, our mission is to improve access to quality mental health care so that people can live happier, healthier, more productive lives. Our vision is to create the leading mental health services platform in Tennessee and neighboring states.
Athena Care provides comprehensive mental health services to children, adolescents, and adults across middle Tennessee.
Services include diagnostic assessment, medical management, psychotherapy, and TMS and Spravato treatments along with Intensive Outpatient Services for adolescents and adults. Founded in 2001, Athena Care is “in-network” with most major insurance plans.
Athena Care is currently seeking a full-time floating Medical Receptionist for our Franklin and Nashville clinics. The schedule for this position will be Monday, Wednesday, and Friday in Nashville, and Tuesday and Thursday in Franklin, 10am - 7pm everyday. This position will also serve as on-call cover for our Hendersonville, Franklin, and Murfreesboro clinics as well. We will reimburse mileage for any travel to these locations.
Job Summary
The Medical Receptionist is the initial point of contact when a patient arrives and represents the office. The Medical Receptionist greets patients and navigates the check in and out process while striving for patient satisfaction in every interaction.
Core Job Duties & Responsibilities
Greets incoming patients, and assists with check in process
As needed, answers calls or other contact forms from patients; engages professionally and courteously with contact
Follows scheduling procedure and ensures completion of intake process, providing support to both clients and providers as needed
Provides superior customer services to all individuals and agencies involved through any and all modes of contact
Ensures compliance with all policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, HIPAA, Department of Mental Health and Substance Abuse Services, etc)
Identifies and resolves clients needs and issues to ensure quality patient service as they arise
Follow contact center protocol in for handling inquiries as they arise
Completes administrative and operational tasks to ensure the office is clean, organized, and presents well to patients and visitors
Communicates effectively within the organization providing regular updates to supervisors and peers about current and completed tasks
Other duties as assigned
Requirements
Education/Experience:
High school diploma or equivalent required; associate's or bachelor's degree preferred.
1-year prior healthcare experience preferred.
Licenses/Certifications:
None required
Knowledge, Skills, & Abilities
Flexibility to travel is required
Verbal communication
Phone skills
Listening
Data entry skills
People skills
Informing
Customer focus
Customer service
Attention to detail
Professionalism
Multi-tasking
Physical Requirements
This is an office-type role with primarily sedentary job duties and limited reaching, pulling, pushing, or carrying.
Salary Description $20.00 per hour
$20 hourly 13d ago
Medical Office Receptionist
Lifestance Health
Front desk coordinator job in Brentwood, TN
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $17.75 - 18.75/hour, plus quarterly bonus/incentive potential
Location: 9020 Overlook Blvd Suite 130, Brentwood, TN 37027
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage frontdesk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree, preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-JK2
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$17.8-18.8 hourly 31d ago
Medical Front Desk
New Life Medicine 4.3
Front desk coordinator job in Johnson City, TN
Required Qualifications:
18 years of age or older
Excellent Telephone Skills
Strong Verbal Communication
Microsoft Office proficient
Professional attitude and appearance
Patient Focus
Detail Oriented
Supply Management experience
Can handle stressful office environment
FrontDesk Job Duties:
(a) Checking in and checking out patients
(b) Creating efficient workflow environment
(c) Accurately count money and place it in the drop safe
(d) Call patient no-shows within 15 minutes of missed appointments and reschedule appointments
(e) Answer the telephone in a timely manner
(f) Maintain safe and clean reception area by complying with procedures, rules, and regulations
(g) Monitor surroundings to ensure that all patients and vendors are attended to
(h) Complete prior authorizations and have them sent into the insurance companies within 24 hours of receiving the forms
(i) Have a friendly attitude with patients
(j) Take initiative to help others when needed
(k) Schedule appointments
Benefits
Major Medical, Dental, Vision, PTO, HSA, 401K and more!
***Other duties may be assigned by Office Manager
View all jobs at this company
$29k-35k yearly est. 13d ago
Patient Communications Representative I
Sees Management LLC 4.5
Front desk coordinator job in Franklin, TN
Job DescriptionDescription:
ABOUT US:
Our focus is to provide our patients with the best healthcare experience through innovation, professionalism and compassionate care. Our physicians and staff share our passion for patient-centric care and are knowledgeable, skilled and empathetic to our patient needs. We continuously look for ways to improve our patient's experience through data analytics, patient surveys and feedback. Our commitment to patient care is also investing in our employees through ongoing continuing education and training.
POSITION SUMMARY
The Patient Communications Representative I for the Call Center will contribute to the fulfillment of all patient schedules. They play an important role in patient experience within the revenue cycle. They are a welcoming voice for all our patients and set the tone for patient care.
KEY RESPONSIBILITIES:
Always positive and friendly with patients, co-workers and anyone who calls in to
Verifies patient information and confirms insurance information and referral status.??
Obtains and retains knowledge of insurance company participation and requirements including when an authorization is needed, or when a referral is needed.
Registers patients correctly in the computer, providing consistency for patient listing and billing information- including name, DOB, address, phone number, email address, insurance
Answers general questions for patients following established guidelines.
Assists with answering and triaging incoming telephone calls and routing them according
Answers and screens telephone calls appropriately and gives non-medical instructions to patients in preparation for their visit to the office.??
Serves as primary appointment scheduler for all physicians and other resources in clinic, using the provided scheduling guide.
Answers questions regarding insurance billing and office financial policies?
Assists patients as needed.?
Provides the highest level of customer service to all patients.?
Assists in maintaining work area.?
Ensures confidentiality of medical records and patient information in accordance with HIPAA.
Performs regular schedule optimization
REQUIREMENTS:
High school diploma or equivalent required.?
Positive attitude and a love for helping others!
Prior experience in a fast-paced medical office and in electronic health record preferred.?
KNOWLEDGE, SKILLS, AND ABILITIES:
Patient Experience - Understanding and anticipate the patient's needs. Proactively strives to exceed our patient's expectations and provide ongoing education and communication.
Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership.
Professionalism- Displaying cautious, helpful and ethical behavior. Maintaining composure even under difficult and challenging circumstances.
Excellent Communication Skills - written & verbal. Focus on becoming an active listening to better understand the needs of co-workers and patients.
Drive for Results - Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes.
Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.
Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.
Forward-thinking attitude - Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company.
Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.
OWNERSHIP SKILLS:
Help foster a positive workplace environment that encourages accountability, collaboration and transparency.
Self-awareness; understanding your learning style and personality traits. Focus on your strengths rather than your weaknesses.
Pride in one's work by asking questions when needed, providing feedback and completed job tasks in a timely manner.
Aligning job responsibilities and projects with the company's goal and mission.
Pro-active measures in daily work that anticipates problems and develops solutions.
Ask for clarification when needed. Work in an organized and structured environment to minimize stress during busy workdays.
Confidence to express ideas and solutions during meetings or projects. Openness to other employee's opinions and feedback.
Establish performance goals and align personal interest and career aspiration with new tasks and responsibilities.
Offer solutions to problems rather than presenting issues.
Ask for constructive feedback regarding job performance.
Share responsibility for actively maintaining "workload items" for clinical and support buckets.
PHYSICAL REQUIREMENT:
Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
Have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc.
Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.
Must be able to be stationary for prolonged periods of time
COGNITIVE REQUIREMENT:
Executes tasks independently.
Learns and memorizes tasks.
Maintains concentration/focus on tasks.
Performs task in a demanding environment requiring multi-task and prioritize work.
Must be comfortable working and interacting with large groups of people daily.
BENEFITS & PERKS:
Generous PTO allowance
Holiday Pay
Health, Dental & Vision
Life Insurance
Short-term disability
Long-term disability
401k with discretionary match
Uniform Allowance (clinic only)
Professional Development
SEES Group LLC. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.
Requirements:
$27k-31k yearly est. 1d ago
Front Desk Existing Practice Member Coordinator
Truroots Health Center
Front desk coordinator job in Mount Juliet, TN
Job Description
Join Our Team as a FrontDesk Established Patient Team Member!
Are you a compassionate and detail-oriented individual with a knack for making others feel welcome and supported? Do you thrive in a dynamic environment where you can play a pivotal role in ensuring seamless patient experiences? If so, we have an exciting opportunity for you!
Position: FrontDesk Established Patient Team Member
Department: FrontDesk Established Patient System
Employment Type: Full-time
Location: 1020 Meb Ct, Mount Juliet, TN 37122
At TruRoots Health Center we are dedicated to providing top-notch healthcare services and a supportive environment for our patients. We believe that every interaction counts and contributes to the well-being of our patients. As a FrontDesk Established Patient Team Member, you'll be at the forefront of creating positive patient experiences while ensuring the smooth progression of their care plans.
Key Responsibilities:
Engage with patients warmly and professionally, guiding them through their visits.
Manage appointment scheduling and confirmations using our cutting-edge EHR system.
Maintain accurate patient records and documentation for every appointment.
Collaborate with the team to ensure a high percentage of kept appointments.
Assist patients in completing required paperwork for re-exams and treatments.
Cultivate a positive atmosphere while addressing and resolving challenges effectively.
Lead daily team huddles to promote productivity and ensure goals are met.
Desired Qualities:
Empathetic and patient demeanor to provide exceptional patient experiences.
Detail-oriented and organized with an ability to manage multiple tasks seamlessly.
Effective communicator with a genuine interest in patient well-being.
Adaptable and resourceful in handling changes and patient needs.
Team player who thrives in a collaborative environment.
Skilled at striking a balance between hospitality and assertiveness.
Qualifications:
High school diploma or equivalent.
Previous experience in a healthcare setting or customer service role is a plus.
Proficiency in using electronic health records (EHR) systems is desirable.
Demonstrated ability to handle patient interactions with professionalism and care.
Strong organizational skills and attention to detail.
Comfortable leading team discussions and huddles.
Benefits:
Competitive hourly pay and benefits package.
Opportunity for professional growth and development.
Positive and inclusive work culture.
Meaningful work that directly impacts patient well-being.
If you're passionate about patient care, have a knack for organization, and are ready to make a difference in healthcare, we invite you to apply for the FrontDesk Established Patient Team Member position at TruRoots Health Center. Join us in creating a welcoming and supportive environment for our patients.
To Apply:
If you're ready to make a difference and be a key player in transforming lives, we encourage you to apply! Please send your resume and a cover letter detailing how your skills and experiences align with our mission and the FrontDesk Established Patient Team Member role.
Let's work together to create a healthier and happier future for our patients.
Join us at TruRoots Health Center and embark on a rewarding journey of patient empowerment and healthcare excellence!
Job Posted by ApplicantPro
$24k-31k yearly est. 1d ago
Front Desk/Guest Arrival Coordinator- Venture Resorts (In Office)
Towne Family of Companies
Front desk coordinator job in Gatlinburg, TN
Reservations:
• Take guest and owner reservations and ensure accurate entry of information in the system while using company sales model. • Assist guests on existing reservations. • Respond to and follow up on inquiries. • Communicate over the phone and/or via email to guests.
• Answer phone calls in a professional manner.
• Following all policies and procedures as outlined in training manual (ex: notating each folio; communication of cancellation policy as directed; application of discounts; etc)
Guest Care:
• Respond to maintenance calls from guests.
• Answer phone calls in a professional manner.
• Handle guest and owner issues related to the cabins and their stay.
Physically you can anticipate to:
• Express or exchange ideas by means of the spoken word via email and verbally
• Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
• Subject to internal and external environmental conditions
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
#LI-DNI
$24k-31k yearly est. 60d+ ago
Medical Front Desk Receptionist
Cb 4.2
Front desk coordinator job in Chattanooga, TN
Benefits:
Aflac
IRA
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
We are a private, family owned medical practice specializing in complex endocrine disorders like diabetes and thyroid issues.
We are patient focused. We value providing an excellent experience as the first point of contact for the patient.
So much of medical compliance can be affected by how well we take care of the patients over the phone and at the front window. A good experience means the patient is more likely to come back. So finding the right person for the job is important.
We are looking for
~ someone who values high quality customer service, consistently exhibiting polite, empathetic, and considerate phone call and in-person skills (we're all human, and we all have off moments, but striving to be as caring as possible as often as possible is the goal)
~ someone very willing to learn all of the tasks and responsibilities of the frontdesk
~ (ideally) someone already adept with the EMR Athena and who has some reception and/or medical coding experience
Job Responsibilities
(we currently have two positions available, and all of these responsibilites are shared between all individuals working at the frontdesk. Eventually you will learn how to do all of these tasks for cross-training purposes)
~ Patient check in and check out, taking monies, direct patient facing
~ Working in Athena EMR
~ Answering phones and scheduling patients
~ Insulin pump downloads
~ New patient referrals
~ Working the missing slips buckets
~ Creating basic claims in Athena, adding documentation and correct code (per guide sheet given)
~ Prior authorizations for VA and nutrition appointments
~ Insurance verification, primary and secondary, per diagnosis code
~ Being as caring and kind to the patients as often as possible
This is a job where the phone is ringing and the patients are waiting. It can be stressful, but a positive patient-focused attitude will get you through the day with pleasure.
Compatible experience is accepted, training will occur, but being a fast learner will help. Reach out with questions. We are looking to hire immediately (before the new year). Compensation: $18.00 - $20.00 per hour
University Diabetes & Endocrine Consultants provides excellence in diabetes and endocrine care for people in the southeast Tennessee, north Georgia and east Alabama regions.
$18-20 hourly Auto-Apply 60d+ ago
Physical Therapy Front Desk Specialist
Description Mpower
Front desk coordinator job in Franklin, TN
MPOWER is seeking individuals who follow our company core values and show extreme customer service to our patients both in person and over the phone. Come join our team of passionate employees working together to take great care of people under a management team who is supportive, caring, welcomes feedback and provides necessary resources to be successful.
The Physical Therapy FrontDesk Specialist job is provide exceptional customer service for all patient and client interactions in person and on the phone. The Physical Therapy FrontDesk Specialist will assist the clinic with administrative duties, complete reporting functions related to therapy services provided, explain insurance benefits, collect, and post payments, schedule patient appointments, answer multi-line phone system and serve as a liaison between therapy clinics and the physician's staff. This is a full-time position.
MPOWER Physical Therapy offers a competitive compensation package for full-time members including: Three Medical Plans Options (your choice of a PPO or HDHP), Dental and Vision Coverage, Health Savings Account (with HDHP), Employee Assistance Program, Company Provided Basic Life, AD&D and Long-Term Disability, Voluntary Life and Short-Term Disability, PTO Accrual, Paid Holidays, and 401(k) + employer match.
Highlights:
Monday - Friday (no weekends)
Day shift
Consistent schedule
Positive atmosphere
Supportive management team
Strong emphasis in teamwork
Opportunity for growth
MINIMUM ESSENTIAL JOB REQUIREMENTS
Provide exceptional customer service to all patients, clients, and team members
Answer all phone calls, complete reminder calls, and help with patient scheduling as needed
Collect and post payments collected from daily therapy encounters and patient balances
Perform data entry regarding payments received for personal training, massage, proshop, nutrition, and AlterG
Monitor and update patient insurance information through collaboration and communication with billing and pre-certification departments to ensure proper approval of visits and collection of payments
Follow processes related to patient chart maintenance including input of accurate case information, collection of paperwork and scanning of completed documentation
Create purchase orders for clinic supplies and pro-shop inventory as directed
Participate and actively engage in weekly meetings
Maintain patient confidentiality and comply with HIPAA and compliance guidelines established by the practice
Qualifications
KNOWLEDGE, SKILL AND COMPETENCY REQUIREMENTS
High school diploma is required
Bachelor's degree from an accredited university is preferred
Degree in related field or training in medical office management and or billing is preferred
Experience communicating with therapists, insurance payers, physicians, clinic staff and equipment vendors
Knowledge of billing issues including the precertification process, credentialing, co-pays, co-insurance, and in and out-of-network considerations
Able to prioritize tasks and manage time appropriately
Comfortable using MS office programs such as MS Word, MS Excel, and MS Outlook
Ability to work with Practice Management software with sufficient training as required
Excellent written and verbal communication
Neat and professional appearance
Pleasant speaking voice and demeanor
Experience in project management
Able to maintain company legal and professional confidentiality requirements across employees, patients, and clients
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
$24k-31k yearly est. 10d ago
Front Office Coordinator
Tennessee Orthopaedic Alliance, East Tn 4.1
Front desk coordinator job in Knoxville, TN
A nonexempt position responsible for initial patient contact and front office duties associated with a patient appointment to a physician's office.
Essential Job Responsibilities:
Looks patients in the eye and welcomes patient with excellent customer service.
Checking in and/or checking out patients for physician appointments.
Verification of patient's demographics, PCP, referring physician, insurance coverage and co-pay, at time of visit.
Entering patient demographic information in the practice management system.
Verifies and distributes patient history.
Scans/sorts all forms related to front office processes.
Manages and coordinates all internal referrals.
Scheduling return appointments for patients.
Collection of copayments, patient balances and form fees.
Distributes requested documents to patients.
Completes/balances end of day batch processes.
Maintains and communicates patient wait times.
Requirements
Education: High school diploma.
Experience: Minimum two years medical office experience preferred.
$19k-26k yearly est. 12d ago
Front Desk Receptionist
Pet Palace
Front desk coordinator job in Clarksville, TN
Job Description
Pet Palace is looking for caring individuals to work at our professional pet boarding/daycare/grooming facilities. We are a fun team that takes pride in our jobs and most importantly, WE LOVE DOGS! What makes Pet Palace so special? We truly care about our employees and want to see everyone grow!
Our ideal candidate is someone who loves dogs! Self-motivated, team-oriented, flexible, hardworking and can bring high energy, positive, caring, enthusiastic, and a cheery disposition for our clients and their pets.
Candidate should possess a drive for learning new things and self-elevation. Must be able to multi-task, work in a high/fast-paced volume environment and have great customer service skills.
Responsibilities:
Communicate with clients in a very friendly and professional way.
Answering phones, scheduling appointments and reservations
Being attentive to client and pet needs.
Customer service skills.
Job tasks added as needed.
Check-in and out clients.
Process payment transactions, correctly.
Keeping the lobby and groom areas clean and tidy including but not limited to: keeping reception desk, lobby, groom kennels and holding rooms clean and sanitary, cleaning floors, bathroom, and rotating laundry.
Relay appropriate information to/from clients to groomers, staff, and/or management.
Computer skills: Able to learn our system and other skills needed to effectively navigate our software.
Requirements:
* Animal lover
*Outgoing and Quick learner
* Responsible and reliable
* Ability to handle difficult dogs in a calm professional manner with patience and kindness.
* Maintain a clean and orderly work area, and have a neat and professional appearance.
* Ability to manage time effectively
* Ability to lift/move up to 60 lbs.
* Dependable transportation and phone
* Punctual
Pay: $10 - $15/hour
Benefits:
Employee discount
Monthly tips
Flexible schedule
Shifts Offered:
Day shift 6:50am - 1:00pm
Night shift 1:00pm - 7:00pm
HOLIDAY PAY & PEAK PAY
Powered by JazzHR
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$10-15 hourly 21d ago
WSS - Hotel Front Desk (GSA) 2
Sandpiper Hospitality Management, LLC
Front desk coordinator job in Clarksville, TN
Guest Services Ambassador 2 (GSA 2): The On-Site Operations Specialist!
Your Challenge: Deliver Flawless FrontDesk Service, Anchor Overnight Emergency Coverage, and Live On-Site to Ensure 24/7 Operational Excellence!
Ready for a unique and high-responsibility role that combines daily operational duties with mandatory on-site availability? Join Sandpiper Hospitality (SH) , one of the fastest-growing companies in the extended stay market , as our next GSA 2!
This position is the critical operational bridge between the daily management team and overnight safety. You'll work four frontdesk shifts (Monday-Thursday) and provide two On-Call Overnight shifts (Monday and Tuesday nights) . The role requires you to live in the hotel to ensure continuous operational excellence and compliance with the hotel's fraternization policy.
The On-Site Mandate and Shift Structure
Housing Requirement: You are required to live in the hotel and must comply with the fraternization policy.
Primary Schedule: Typically works four "B" shifts (FrontDesk, Monday-Thursday).
On-Call Overnight: Responsible for on-call overnight shifts , typically Monday and Tuesday nights .
Your Essential Operational & Guest Duties
As the GSA 2, you are key to executing frontdesk administration, maintaining service standards, and providing necessary emergency coverage.
Key Responsibilities Include:
Guest Satisfaction & Feedback: Routinely meet with and solicit comments from guests to maximize satisfaction. Respond to situations as they arise and manage guest conflict calmly.
FrontDesk Administration: Coordinatefrontdesk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events . Respond to guest service calls efficiently.
Quality & Safety: Inspect studios and public spaces daily according to the Clean & Safe brand standards. Act according to procedure in the event of an emergency or accident and accurately follow all policies and procedures .
Sales & Revenue: Execute the lead management process and review Studio Inventory daily to maximize studio revenue . Maintain effective sales of ancillary offerings to accommodate guests' needs.
Team Support and Additional Duties
Personnel Development: Assist with the training of all team members as necessary. Demonstrate to the team how to effectively follow the “Say Yes to a Simple Request” program.
Property Support: Perform Laundry Duties (sorting, washing, drying, and folding linens/terry, cleaning facilities). Cross-train on the duties of all non-management staff members to provide essential backup as needed.
On-Call Overnight Specifics
Emergency Response: Will respond only to emergencies and calls forwarded from the Overnight Headquarters for resolution.
Availability: Must stay within 30 minutes of the hotel to be able to provide necessary guest response.
Communication: Will carry the hotel's cell phone when on overnight on-call shifts, responding appropriately when calls are forwarded for resolution.
Work Tracking: Will clock in and out when fulfilling any and all duties of the overnight shift.
Ready to step into this critical on-site role that demands reliability, service excellence, and dedication to safety?
$24k-31k yearly est. Auto-Apply 4d ago
Front Desk Receptionist
ADVU Advanced Urology C
Front desk coordinator job in Lenoir City, TN
Why Join Us?
At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care.
We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff! We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. We offer competitive salaries and a great work/life balance: enjoy your weekends! UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!
:
The FrontDesk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.
Responsibilities:
To create a positive and professional first impression of the practice and to show the patients a “we care” attitude.
Schedule appointments and assist with scheduling any additional testing directed by the physician.
Ensure all required patient paperwork is compiled for that day's appointments.
Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.
Scan the patient's driver's license and insurance card(s) front and back into Ntierprise.
Ensure all required referrals are obtained, scanned into the EMR, and linked to that day's appointment within Practice Management.
Reconcile payment batches at the end of every day and turn them in to the Site Manager.
Schedule follow-up procedures and coordinate any local ASC cases.
Assist patients with the completion of the Phreesia registration system.
As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Qualifications:
Minimum High School Diploma or GED required.
Minimum of two (2) years of front office experience, preferably in a medical setting.
1 - 2 years of customer service.
Key Competencies:
Excellent customer service.
Attention to detail and willingness to learn.
Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.
Strong communication skills, both verbal & written.
Proficient computer software and database skills.
Comfortable working in a fast-paced environment.
Very comfortable asking probing questions to patients.
Must demonstrate a caring, compassionate, and patient attitude.
Maintain HIPAA compliance.
Multitasking and proactive problem-solving.
Travel:
Ability to travel to other sites as necessary.
Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws.
This position has no close date. Applications will be accepted until an offer has been extended
and accepted.
Equal Opportunity Employer: Our Practice is an equal opportunity employer. We do not
discriminate on the basis of race, color, religion, age, sex, national origin, disability, veteran
status, or sexual orientation.
The successful candidate(s) for any UUG position will be subject to a pre-employment
background check.