Patient Experience Representative
Front desk coordinator job in Cutler Bay, FL
Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it.
We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect.
If you share these beliefs and want to join us to make a difference, please take some time to read the post below.
REESPONSIBILITIES:
The Patient Experience Representative is responsible for providing support through our patient-centered approach to deliver integrated information and customer service while providing administrative and clerical support to the specific assigned department. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position.
Essential Functions:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries to the proper party.
Performs general administrative duties as required: preparing letters, memoranda and reports answering telephone, preparing incident reports, photocopying, etc.
Works with the treatment team, facilitating interaction and communication between team members for the overall benefit of the person served.
Monitor scheduled appointments by calling the client in advance - Optimizes client' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Utilizes automated (or if unavailable, manually) computer software to schedule appointments, take messages for physician visits and services, and effectively communicates such information to the appropriate party per established protocols or rules of client.
Assist the physician or registered nurse in each assign clinic by organizing the schedule, preparing forms, calling clients, etc.
Education and/ or Experience:
High School Degree required / 1 to 2 years of Physician Practice Front Office and Medical Billing, or Hospital Registration or related experience preferred.
Ability to work on word processing/internet software is needed for this position.
Bilingual : English / Spanish
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Life insurance
Vision insurance
Work Location: In person
Referral Coordinator
Front desk coordinator job in Miramar, FL
Vaco is hiring for several Referral Coordinators Schedule: Schedule 9am-6pm Monday - Friday Pay: $20/hour
The Home Health Referral Coordinator is responsible for processing, evaluating, and coordinating patient referrals for Home Health services, ensuring patients receive appropriate care based on their medical needs.
This role involves timely, accurate, and compliant referral management while facilitating communication between healthcare providers, patients, and payers.
The coordinator ensures proper coordination of all applicable and appropriate Home Health services across all contracted health plans.
Key qualifications include:
Home Health Preferred, Insurance verification & Authorization Intake experience, Customer service required. Medical Assistants with intake experience could be good for this role as well.
Bilingual Spanish preferred
Strong communication skills
Attention to detail
Solid understanding of home health services
Applicable state and federal regulations.
Prior experience in Home Health, particularly with enteral supplies, is required, including familiarity with order intake, insurance verification, and documentation requirements.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Front Desk Receptionist
Front desk coordinator job in Miami Beach, FL
TrufaMED delivers premier urgent care and personalized concierge medicine services in a spa-like environment located in the heart of Surfside, FL. Our board-certified providers offer discreet and precise medical care combined with hospitality. Services include urgent care that accepts insurance, cash-pay concierge medicine, wellness treatments, in-home visits, lab testing, and diagnostic panels. TrufaMED is dedicated to providing the highest standard of care in a luxurious, discreet, and comfortable setting.
Role Description
This is a full-time, on-site role for a Front Desk Receptionist located in Miami Beach, FL. The Front Desk Receptionist will manage phone calls with proper etiquette, handle receptionist duties such as greeting and assisting patients, perform clerical tasks, and provide excellent customer service. The role involves maintaining communication with patients and ensuring their needs are met in a professional and welcoming manner.
Qualifications
Phone Etiquette and Communication skills
Receptionist Duties and Customer Service experience
Clerical Skills and organizational abilities
Ability to work independently and as part of a team
Proficiency in healthcare management software is a plus
High school diploma or equivalent
Workplace Coordinator-Front desk & visitor management
Front desk coordinator job in Weston, FL
Primary Responsibilities
Greet and assist visitors at the front desk
Answer, screen, and forward incoming phone calls
Issue and manage visitor badges
Maintain copy machines and printers
Manage iOffice tickets
Oversee large conference room bookings
Coordinate catering for large meetings
Maintain and update the Workplace Services SharePoint site
Conduct audits to ensure office and conference rooms are clean and well stocked
Work with security teams as needed
Receive and sort mail
Perform additional duties as assigned
Preferred Qualifications
Minimum of 2 years of experience in a corporate environment
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, SharePoint); CMMS experience is a plus
Strong customer service, communication, and interpersonal skills
Ability to multitask efficiently in a fast-paced environment
Highly organized with strong attention to detail
Ability to travel between Weston and Sunrise office locations
Front Desk Staff
Front desk coordinator job in Miami, FL
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
Demonstrates excellent customer service, communication, and time management skills.
Monitors Emergency Response System.
Greets and directs Residents, guests, and invitees.
Monitors and controls Electronic Security Control Systems.
Responds to emergency situations in a timely and efficient manner.
Monitors and controls access to the building.
Maintains daily log, records, and forms.
Resolves and follows-up on all complaints/issues.
Maintains a safe and secure environment throughout the building/property(s).
May be assigned other duties by the on-site property manager.
Follows safety procedures and maintains a safe work environment.
Other duties as required.
Skills & Qualifications:
High school diploma or equivalency preferred.
College level courses in business or hospitality preferred.
Two (2) to three (3) years of business experience preferred.
Computer literacy: command of information system hardware/software is preferred.
Effective written and verbal communication skills.
Multiple language fluency is desirable.
Strong customer service, communication and interpersonal skills required.
Physical Requirements:
Ability to lift 30 - 50 lbs.
Work in an upright standing or sitting position for long periods of time.
Handle, finger, grasp and lift objects and packages.
Reach with hands and arms.
Communicate, receive, and exchange ideas and information by means of the spoken and written word.
Ability to quickly and easily navigate the property/building as required to meet the job functions
Complete all required forms.
Ability to work extended hours and weekends based on project requirements.
Ability to respond to emergencies in a timely manner.
Schedule:
Morning - 7am - 3pm
Afternoon - 3pm - 11pm
Overnight - 11pm - 7am
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $16- $18 Hourly
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Weekend Salon Receptionist (11am to 7pm)
Front desk coordinator job in Miami, FL
We are looking for a weekend front desk attendant to join our expanding team at Upper East Side Tan! As the first person that our members see when they enter the salon and the last person they see before they leave, you will become a face of our Upper East Side Tan brand. You will provide a memorable and personalized experience- grounded in top-notch customer service- to each of our members. Our ideal candidate is enthusiastic about beauty and is excited to share our latest services and products with our members and potential new customers. Please send resume consideration.
Qualifications
Excellent customer service skills
Ability to work in fast-paced environment
Strong work ethic and a positive attitude
Attention to detail
Strong speaking ability
Love for tanning and beauty
Bonus points if you have the following
Experience with Boulevard software
Previous salon/gym front desk experience
Previous sales experience
Responsibilities
Booking appointments via phone and booking software
Fostering relationships with members
Handling all appointment check-ins
Selling products and add-on services
Cleaning and salon organization
Compensation
Competitive Hourly Wage + Commission
Unlimited free UV + spray tanning
Referral commission opportunities $$
Future growth opportunities
About Upper East Side Tan
Upper East Side Tan is NYC's finest, members-only tanning salon. Starting at just $59/month for unlimited UV sunbooth and spray tanning, our members receive the best deal- and customer service
Front Desk Operations Coordinator
Front desk coordinator job in Miami, FL
Perform duties to provide administrative support to all functions within the Operations department including IT, Purchasing, Operations and Banking, working within the limits of standard or accepted practice. Your Responsibilities: * Provide administrative support to all members of the Operations department and Management. Assist with calls/voicemails, reroute calls to appropriate area, and arrange call backs.
* Handle all mailings and billings and process and track approved office supplies for all A/R offices.
* Compose letters and submit them to Management for signature and approval. Assist management in the preparation of presentations as necessary.
* Manage calendars, arrange meetings, and plan and set up conferences and events and prepare materials as necessary.
* Operations Help Desk support.
* Assist all members of the operations team (IT, Purchasing, Operations, Banking) in accomplishing their goals and objectives.
* Prepare reports, correspondence, presentations, and other communication materials.
* Conduct research, prepare reports and financial data.
* Attending staff meetings with operations team and staff to keep well informed, and to ensure follow-up on decisions or actions to be taken by staff.
* Provide administrative support and computer skills for special projects.
* Always conduct business with the highest standards of personal, professional, and ethical conduct.
* Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
* May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
* Ensure all safety precautions are followed while performing the work.
* Follow all policies and Standard Operating Procedures as instructed by Management.
* Perform any range of special projects, tasks and other related duties as assigned.
Skills & Qualifications:
* Associate degrees in business or related field from an accredited college or university, and two to three years of administrative experience; or equivalent combination of education and experience.
* Knowledge, Skills & Proficiencies
* Excellent customer service skills
* Strong verbal and written communication skills. Detail oriented and strong organizational and multi-tasking skills.
* Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point, Visio, and Outlook. Proficiency researching the Internet.
* Ability to work with sensitive or confidential information.
* Ability to meet deadlines and work well under pressure.
* Ability to work in a team environment as well as independently and be self-driven.
* Critical thinking, problem solving, judgment and decision-making abilities.
* Ability to work with sensitive information and maintain confidentiality.
Critical thinking, complex problem solving, judgment and decision making
Motivated self-starter.
Physical Requirements:
* This position works under usual office conditions.
* The employee is required to work at a personal computer as well as be on the phone for extended periods of time.
* Must be able to stand, sit, walk, and occasionally climb.
* The incumbent must be able to work extended and flexible hours and weekends as needed.
* Physical demands include the ability to lift up to 50 lbs.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
* Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
* Travel Work may involve some driving/traveling to properties.
Schedule: Wed to Sun / 03:00 PM - 11:00 PM
Salary:
$18
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Front Desk Receptionist - Pompano Beach, FL
Front desk coordinator job in Hillsboro Beach, FL
Front Desk Receptionist - Full Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Receptionist to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.
Key Responsibilities
* Greet and engage patients, delivering a friendly and professional first impression.
* Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
* Process membership sales, upgrades, and payments accurately.
* Track and report sales activity, patient visits, and conversion metrics.
* Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
Qualifications
* Prior experience in sales, customer service, or a client-facing role preferred.
* Strong communication and persuasion skills with a customer-first mindset.
* Ability to work in a fast-paced, walk-in clinic environment.
* Basic computer and payment processing skills.
* Reliable, professional, and goal-oriented team player.
Schedule
This role requires availability Mondays, Tuesdays, Wednesdays from 9:30am to 7:00pm and Saturdays 9:30 to 5:00pm with Occasional Travel.
Compensation and Benefits
* Base Pay: $15.00 per hour
* Bonus potential
* 4 day workweek: Mondays, Tuesdays, Wednesdays from 9:30am to 7:00pm and Saturdays 9:30 to 5:00pm
* Medical, dental, and vision insurance
* PTO accrual
* Paid Holidays
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Front Desk Coordinator
Front desk coordinator job in Miami, FL
Job DescriptionLet it Beat! Music Academy is a vibrant creative space where young artists and families come together through music. Were looking for a Front Desk Coordinator who enjoys being part of a warm, creative, and family-oriented communitywhere young musicians grow surrounded by families, mentors, and visiting top artists who collaborate and inspire, always within a respectful and professional environment.
Schedule:
Monday to Thursday: 2:00 pm 8:00 pm
Saturday: 9:30 am 2:30 pm
(Approximately 3035 hours per week)
Responsibilities:
Welcome and assist students, parents, and visitors with warmth and professionalism.
Manage class schedules, instructor coordination, and studio bookings.
Handle phone calls, emails, and in-person inquiries.
Support daily operations (payments, attendance tracking, event logistics).
Keep the front desk organized, friendly, and efficient.
Qualifications:
Fluent English and Spanish (both required).
Must have consistency attendance and reliability
Excellent communication and organizational skills.
Comfortable using technology and multitasking.
Friendly, proactive, and detail-oriented personality.
Enjoys working in a creative environment with kids and families.
Compensation: From $20/hour, depending on experience.
Start Date: Within the next two weeks.
If youre energetic, reliable, and love working in a positive and creative setting, wed love to meet you!
Medical Front Desk
Front desk coordinator job in North Miami, FL
Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!
As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.
In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
High School graduate or equivalent
One year of related experience
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
#IDsofla
Front Desk Registration
Front desk coordinator job in North Miami, FL
Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries. Helps patients in distress by responding to emergencies.
Auto-ApplyMedical Front Desk - Bilingual Spanish
Front desk coordinator job in Miami, FL
Job Description
Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!
As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.
In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
High School graduate or equivalent
One year of related experience
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
#IDsofla
Dental Front Desk/Patient Coordinator
Front desk coordinator job in Miami, FL
Job DescriptionBenefits:
Competitive salary
Free uniforms
Opportunity for advancement
Paid time off
Our office is currently seeking a friendly Front Desk Receptionist who is excited about working with kids. The successful candidate for this position will be responsible for working directly with patients, scheduling appointment, answering phones, taking messages and performing a variety of administrative and clerical tasks.
Responsibilities:
Greet and welcome patients as as they arrive at the office
Scheduling appointments
Answer, screen, and forward incoming phone calls.
Ensure reception area is tidy and presentable, with all necessary stationery and material
Provide basic and accurate information in-person and via phone/email
Receive, sort, distribute, and send daily mail
Perform other clerical receptionist duties such as filing, photocopying.
Update calendars and schedule meetings.
Requirements and Skills
Work experience as a Dental Receptionist, Front Office Representative
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
English and Spanish
Job Type: Full-time
Front Desk Coordinator
Front desk coordinator job in Miami, FL
Job DescriptionDescription:
Performs various clerical duties for office manager, or providers including: answering
telephones, taking messages, scheduling appointments, copying, and creating/scanning charts.
Responsible for data entry and patient account follow up, as well as monthly reports.
DUTIES AND RESPONSIBILTIES
· Answer and screens high volume telephone calls in a courteous manner, and record
messages for providers and other personnel.
· Schedule patient appointments and procedures according to established policies and
· procedures.
· Check-in patients upon arrival at the office as well as check-out upon departure.
· Obtain accurate information from patients and ensure all registration forms are complete.
· Collect patient and insurance payments and reconcile charges on a daily basis.
· Verify account balances and refunds for accuracy. Provide information to patients
regarding unpaid balances.
· File records in appropriate sections of patient charts in EMR.
· Prepare patient charts in advance and scan documents into charts in EMR.
· Transcribe letters and create forms as needed.
· Maintain files and records in a confidential manner.
· Maintain organization and efficiency of front office, including office supply inventory.
· Maintain patient confidentiality.
· Perform other related duties as directed or assigned
Requirements:
QUALIFICATIONS/ REQUIREMENTS
· High school diploma or GED.
· Minimum of 2 years of experience in a medical office, front office or scheduling experience.
REQUIREMENTS FOR LEVEL I STATUS:
· Entry level (1-4 years' experience) and/or meet the basic requirements of the job with the
need for additional supervision
· Excess of 4 years' experience if meeting only the basic requirements of the job with need for additional supervision
PERFORMANCE REQUIREMENTS
· Knowledge of clinic policies and procedures.
· Knowledge of computer programs and applications.
· Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and
make changes accurately.
· Skill in operating office equipment
· Skill in handling paperwork/filing adequately.
· Skill in handling incoming phone calls and triaging appropriately.
· Skill in written and verbal communication.
· Ability to learn/use other computer programs including Microsoft Excel, e-mail,
Internet, and Microsoft PowerPoint.
· Ability to sort and file materials correctly by alphabetic or numeric systems.
· Ability to flexibly respond to changing demands.
· Ability to organize and prioritize tasks effectively.
Front Desk Overnight
Front desk coordinator job in Cutler Bay, FL
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As an Overnight Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
As the Overnight Front Desk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Salary Description $15.00 Per Hour
Medical Office Front Desk
Front desk coordinator job in Miami Beach, FL
Job Description
Bilingual Administrative Assistant-English/Spanish
About Us: Thank you for your interest in Lincoln Health Supply! We are one of the fastest-growing diabetic supply companies in the country. Our aggressive approach has fueled fast-paced growth across multiple departments, and we're looking for a new team member to help us continue our success. If you are a quick thinker with a positive attitude, we'd love for you to apply.
Job Responsibilities:
Answer and direct phone calls professionally.
Write and distribute emails, correspondence, memos, letters, faxes, and forms.
Retrieve medical records from providers across the country.
Update CRM with records received throughout the day.
Assist in maintaining and updating office policies and procedures.
Keep contact lists up-to-date.
Skills & Qualifications:
Proven experience as an administrative assistant or office admin assistant.
Knowledge of office management systems and procedures.
Working knowledge of office equipment (printers, fax machines, etc.).
Proficiency in MS Office (Excel and Word in particular).
Excellent time management skills with the ability to prioritize tasks.
Strong attention to detail and problem-solving skills.
Excellent written and verbal communication skills.
Strong organizational skills with the ability to multitask.
High school degree required; additional qualifications as an Administrative Assistant or Secretary are a plus.
Benefits:
Health insurance
Dental insurance
401K
Schedule:
8-hour shift, Monday to Friday
No weekend shifts
Education:
High school or equivalent (Preferred)
Experience:
Microsoft Office: 3 years (Preferred)
Customer Service: 1 year (Preferred)
Work Location: In-person
We look forward to hearing from you!
FRONT DESK/REFERRAL COORDINATOR
Front desk coordinator job in Miami Beach, FL
Job DescriptionBenefits:
Health insurance
Paid time off
Training & development
OFFICE OFFER 2 WEEKS VACATION, 1 WEEK SICK DAYS, MEDICAL INSURANCE
REFERRAL AND FRONT DESK COORDINATOR
Front desk coordinator job in Fort Lauderdale, FL
Job DescriptionBenefits:
Company parties
Competitive salary
Free food & snacks
Free uniforms
Paid time off
Training & development
Flexible schedule
Job Opportunity: Experienced Medical Referral Coordinator
We are seeking a highly skilled Medical Referral Coordinator with a minimum of 2 years experience in obtaining authorizations from various insurance carriers, including Humana, AvMed, UHC, NCH, Aetna, Ambetter, Cigna, and others. The ideal candidate is adept at navigating Availity, can multitask, demonstrates keen attention to detail, exceptional customer support skills, and is proficient across all types of devices and technologies. Our population is diverse, so we seek candidates that are bilingual in both Spanish and English. This is a part-time position (25 to 35-hours/wk); however, candidates with exceptional performance may advance to full-time hours (40-hrs).
Key Requirements:
Minimum 1 year front desk experience
Minimum 1 year customer support experience (preferably in the medical field)
Minimum 2 years of experience with insurance authorization requests
Proficiency with eClinicalWorks (eCW)
Bilingual in Spanish and English - Fluent in English is a MUST.
Strong multitasking abilities, with a high level of attention to detail
Good understanding of modern technology:
Uses technology effectively and ethically across different situations appropriately; and
Can work with digital tools and systems to improve efficiency and solve problems.
Registered/Certified Medical Assistant (highly preferred)
Knowledge/implementation of HIPAA compliance
Familiarity with cardiac devices and electrophysiology procedures is a plus.
Front Desk Duties:
Greet and interact well with patients
Check-in/Check-out patients
Confirm and make appointments
Collect co-pays, deductibles, and patient balances
Answer multi-line phone system
Helping patients with medical questions
Candidate should possess these qualities:
Work ethic:
Demonstrate consistency (e.g., showing up regularly, performing at the highest level repeatedly)
Initiative (taking action without being told)
Perseverance (pushing through challenges)
Demonstrate effective / professional communication skills while being polite and efficient with patients, providers, management, and office team
Detail oriented and well-organized
Exceptional work efficiency and independence
Able to multi-task
Fast learner
Team player
Knowledge of medical terminology
Knowledge of cardiac devices (preferred)
Proficient computer skills and working knowledge of Microsoft Excel (preferred)
If you are a dedicated and detail-oriented professional with the required experience, wed love to hear from you! Apply today to join our team.
Please go to ******************************** and click the "apply" link in the footer to complete an employment application & submit your resume w/it.
FRONT DESK
Front desk coordinator job in Miami, FL
Borinquen Medical Centers is based in Miami, Florida and is seeking to hire a full-time Front Desk Clerk to join our team. Under general supervision, the front desk clerk will be responsible to register and verify insurance of patients attending the clinic and ensuring that all policies and procedures are observed. Front Desk Clerks must assist with supporting planning, coordinating and fulfillment of the administrative activities of the department, including excellent customer service. Prepares forms, verifies insurance benefits, and explains financial requirements to patients.
TASKS AND RESPONSIBILITIES
Interviews in-coming patients for medical, psychiatric, and/or hospital care to obtain demographic information, authorizations for treatment, and related information and consent; Completes full registration including insurance and sliding scale updates when applicable.
Counsels patients and families regarding financial issues such as insurance, eligibility for assistance, sliding fee scales, verifies insurance coverage with insurance companies with and without the electronic medical system.
Confirms patient services needed, schedules appointments in electronic system while following provider appointment electronic orders when necessary.
Update meaningful-use and UDS check in requirements followed by input of charges into electronic medical record system; researches missing information and obtains signatures and release forms.
Leads, trains, and guides the activities of other clerks engaged in patient registration.
Requests updates in training and/or refresher courses from supervisor to maintain quality standard in skills pertinent to the position.
Provides assistance in the planning, coordination, and implementation of clerical, data entry, and operating procedures within the department; Provides general information; receives and directs visitors and/or patients; Schedules patient appointments for treatment.
Maintains bi-directional communication with patient services and communication center about all department and customer care issues or changes.
Directs patients requesting to be seen as a same day appointment to assigned clinical staff for evaluation of clinical needs.
Assists in education of patients about company policy and procedural changes when applicable.
May contact attending physicians regarding services required by patient, evaluations needed, and obtain relevant medical records.
Creates claims for each encounter when applicable to department maintaining communication with billing department and providers in reference to said claims as per approved work flow.
Supports supervisor and billing department in monitoring of missing slips and claims on hold when applicable to department.
Assist the supervisor as unusual problems arise; Support staff in assigned project based work.
REQUIREMENTS
High School Diploma, or equivalent registration and medical records experience.
Bilingual preferred.
Strong interpersonal skills.
Ability to interact effectively with consumers, administration, faculty, and staff; Handle the information with high level of confidentiality.
BENEFITS
Medical/Dental/Vision/Short Term Disability
Company paid long term disability
Life insurance
401K Plan
Standard Paid Holiday's
Vacation and Sick Time
Amazing Team & Atmosphere
Auto-ApplyMedical Front Desk
Front desk coordinator job in Sunrise, FL
**Job Title: Medical Front Desk Receptionist**
**Job Type:** Full-time **Reports To:** Office Manager
The Medical Front Desk Receptionist is the first point of contact for patients in our healthcare facility. This role is essential in creating a welcoming environment and ensuring a smooth patient experience. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a commitment to providing outstanding patient care.
**Key Responsibilities:**
- **Patient Interaction:** Greet patients and visitors warmly, providing a welcoming atmosphere. Respond to inquiries and assist with scheduling appointments and follow-ups.
- **Patient Registration:** Collect and verify patient information, including insurance details, and assist with completing necessary paperwork and forms.
- **Appointment Management:** Schedule patient appointments, manage the provider's calendar, and ensure optimal patient flow. Confirm upcoming appointments and notify patients of any changes.
- **Communication:** Answer phone calls in a courteous manner, redirect calls as needed, and handle patient concerns or inquiries effectively.
- **Record Keeping:** Maintain accurate and up-to-date patient records, ensuring all information is entered into the electronic health record (EHR) system securely and efficiently.
- **Insurance Verification:** Verify patient insurance eligibility and benefits for personal injury patients.
- **Billing Coordination:** Assist with billing inquiries and direct patients to the billing department for further questions or issues.
- **Office Operations:** Perform general administrative tasks, including filing, faxing, and managing office supplies. Ensure the front desk and waiting area are clean and organized.
- **Collaboration:** Work closely with healthcare providers and other staff members to coordinate patient care and ensure an efficient office workflow.
**Qualifications:**
- High school diploma or equivalent; additional certification in medical administration or related field is a plus.
- Proven experience as a medical receptionist or in a similar role within a healthcare setting.
- Strong knowledge of medical terminology and familiarity with insurance processes is an advantage.
- Proficient in using office equipment and various software applications, including electronic health records (EHR).
- Excellent verbal and written communication skills.
- Strong organizational skills and the ability to multi-task in a busy environment.
- Bilingual
**Working Conditions:**
- Fast-paced medical office environment.
- May require occasional overtime, especially during peak hours.
COR Medical Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.