Unit Care Coordinator (Registered Nurse/RN)
Front desk coordinator job in Kailua, HI
The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
Nursing diploma (associate's or bachelor's degree in nursing)
Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment.
One (1) year geriatric nursing experience preferred
CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment.
Specific Job Requirements
Advanced knowledge in field of practice
Make independent decisions when circumstances warrant such action
Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
Implement and interpret the programs, goals, objectives, policies, and procedures of the department
Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
Maintains professional working relationships with all associates, vendors, etc.
Maintains confidentiality of all proprietary and/or confidential information
Understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Life Care's
Code of Conduct
and completes mandatory
Code of Conduct
and other appropriate compliance training
Essential Functions
Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor
Chart appropriately, accurately, and in a timely manner
Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being
Accurately prepare and administer medication as ordered by a physician
Respond in a leadership capacity to emergency situations related to patient and staff safety
Coordinate patient care plans and services
Exhibit excellent customer service and a positive attitude towards patients
Assist in the evacuation of patients
Demonstrate dependable, regular attendance
Concentrate and use reasoning skills and good judgment
Communicate and function productively on an interdisciplinary team
Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Read, write, speak, and understand the English language
An Equal Opportunity Employer
Radiology Receptionist
Front desk coordinator job in Waianae, HI
Perform business in a courteous and professional manner. Provide patient services by greeting patients, answering phone calls, making patient appointments, routing clinical calls in accordance with practice policies, obtaining and verifying patient information, entering patient data into EMR. Observes strict patient confidentiality at all times.
Education/Experience:
1. High School Diploma or equivalent required
2. Maintain current CPR Health Care Provider certification - preferred, but not required
An Equal Employment Opportunity / Affirmative Action Employer
Auto-ApplyFront Desk Agent-Full Time, $34.04/Hour
Front desk coordinator job in Kapolei, HI
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: + 100% full coverage of healthcare for you and your eligible dependents + Tuition paid upfront at network schools + Free lunch + Free parking + Free theme park admission and much more!
Responsible for greeting guests, checking them in and out of hotel rooms and villas. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the first and lasting impression of Aulani's guest services.
**Responsibilities :**
+ Assist guests during check-in and check-out, phone interaction, and face-to-face interaction
+ Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast
+ Strong computer skills and knowledge is required
+ Must feel comfortable handling large amounts of money and possesses a high-level of integrity
+ Ability to reflect a professional image while maintaining guest privacy
+ Must stay calm in highly stressful situations and be knowledgeable of emergency procedures
+ Will be stationed both indoor at the Front Desk and outdoors at the Porte Cochere area to provide assistance to Guest at any time throughout the day and night.
+ Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Will be empowered to, and must have ability to confidently utilize service recovery methods.
**Basic Qualifications :**
+ Previous cash handling experience
+ Previous computer experience
+ Ability to perform in a fast-paced and sometimes stressful working environment
+ Ability to multi task
+ Ability to confidently utilize service recovery methods
+ Enthusiastic about interacting and helping guests
+ Receptive to special requests
+ Willing to follow instructions and take direction
+ You must be at least 18 years of age to be considered for this role
+ Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
**Preferred Qualifications:**
+ **Proficient in English and Japanese Language**
+ Knowledge of Hawaiian language preferred
+ Previous work experience in a Hotel/Front Desk environment
+ Previous experience in a high volume, fast paced office type environment
+ Previous Leadership experience
+ Previous experience working in a Hawaiian tourism or hospitality role
**Additional Information :**
**SCHEDULE AVAILABILTY**
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.
**SUBMITTING YOUR APPLICATION**
After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page.
Keyword: Aulani Casting, aulanicasting
The pay rate for this role in Hawaii is $34.04 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: ****************************************
**Job ID:** 1323597BR
**Location:** Kapolei,Hawaii
**Job Posting Company:** "Aulani, A Disney Resort & Spa"
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Front Office III
Front desk coordinator job in Urban Honolulu, HI
Job Title: Front Office I Job Location: Oral Surgery Hawaii, Honolulu, HI Job Type: Fulltime Your new career awaits you... Are you looking for a company that you can call home and have opportunities to grow? We are looking for a Front Office I professional to join our growing practice. We pride ourselves on guiding our staff in the right direction to not only learn but also get hands-on training to move forward within the company.
Job Description:
Patient Reception: Greet patients with a warm and friendly demeanor, ensuring they feel welcomed and comfortable upon arrival. Handle patient registration, verify insurance information, and assist with any necessary paperwork.
Scheduling: Manage the appointment calendar efficiently to ensure optimal scheduling of patient visits. Coordinate with the oral surgeons and clinical staff to optimize appointment availability and minimize waiting times.
Telephone and Email Correspondence: Answer incoming phone calls and respond to email inquiries promptly and professionally. Provide accurate information about services, appointments and general office policies.
Patient Records: Maintain and update patient records with accuracy and confidentiality. Ensure all necessary documentation is complete and organized for easy access by the clinical team.
Insurance: Collaborate with patients to verify insurance coverage to include prior authorizations and pre-determination. Assist patients in understanding their insurance benefits and financial responsibilities.
Office Coordination: Assist in the coordination of administrative tasks to maintain the smooth operation of the office. This includes ordering office supplies, managing mail, and coordinating with vendors as needed.
Patient Care and Satisfaction: Strive to deliver a five-star experience with exceptional customer service to all patients, addressing their concerns and resolving any issues that may arise. Ensure a positive patient experience from check-in to check-out.
Adherence to Policies and Procedures: Comply with all office policies, procedures, and protocols to maintain a safe and efficient working environment. Maintain confidentiality of all doctors, staff, and patient information.
Required Qualifications:
High school diploma or equivalent is required.
Proficiency in computer software applications.
Strong organizational skills and attention to detail to handle patient records, scheduling, and administrative tasks efficiently.
Professional language and customer service mindset
Effective written and verbal communication skills
Ability to use discretion while working with sensitive information.
Excellent documentation, communication, and Microsoft Office skills
Passionate about healthcare excellence.
Schedule: **The schedule can be adjusted based on the doctor's availability.**
Monday (off)
Tuesday (Aiea, HI)
Wednesday (Winward, HI)
Thursday (Honolulu, HI)
Friday (Aiea, HI)
Saturday alternates (Aiea, HI/ Honolulu, HI)
Benefits:
401(k) Matching
Dental Insurance
Health Insurance
Vision Insurance
Life Insurance
Referral Program
Special Requirements:
Working on-site is essential to the function of this position.
Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs.
This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.
Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Registration Clerk - Straub Benioff Medical Center
Front desk coordinator job in Urban Honolulu, HI
We're not just a workplace - we're a Great Place to Work certified employer!
Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
Join our front line of #HealthcareHeroes! Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions.
Location: Honolulu, HI
Status: Full-time
Days: TDB
Primary Shift: Day
Base hourly pay: $16.39 to $18.03 hourly
In this role you will:
Greet and welcome patients.
Ensure patient flow by assisting patients in a timely manner.
Obtain patient information, doctor information and enter requisitions that accompany specimens to the lab.
Contact doctors for any missing information when needed.
This is a hospital-based Laboratory environment.
All you need is:
High school diploma or equivalent, required
Excellent computer skills, required
Strong communication and customer service skills
Previous customer service experience, preferred
Basic computer and data entry skills
We'll give you:
Appreciation for your work
A feeling of satisfaction that you've helped people
Opportunity to grow in your profession
Free lab services for you and your dependents
Work-life balance, including Paid Time Off and Paid Holidays
Competitive benefits, including medical, dental, and vision insurance
Help saving for retirement with a 401(k) plus a company match
A sense of belonging - we're a community!
We also want you to know:
This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and must maintain strict confidentiality and abide by all applicable privacy and security standards. Employees are expected only to access PHI when required to fulfill job duties.
Scheduled Weekly Hours:
40
Work Shift:
1st Shift (United States of America)
Job Category:
Laboratory Operations
Company:
Clinical Laboratories of Hawaii, LLP
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyFront Desk
Front desk coordinator job in Urban Honolulu, HI
The Guest Relations/Concierge Associate serves as the first point of contact for our residents and visitors. The primary role of the Concierge is to provide excellent customer service and be a source of support to residents and teammates alike.
Education, Experience, and Licensure Requirements
High school graduate or equivalent
Prior experience in Skilled Nursing preferred.
Specific Job Requirements
Monitors all incoming public traffic.
Receives guests in a courteous, polite, and warm manner.
Respond to the needs of residents, families, and visitors by providing immediate assistance.
Makes sure that the front is covered and not left unattended.
Appropriately and accurately prepares and distributes routine correspondence.
Receive and follow reception schedule/instructions from supervisor and as outlined in established policies and procedures.
Operate paging/telephone system as required.
Answer telephone determines nature of call and relay information or route call as appropriate.
Other duties as assigned.
Qualifications:
Ability to answer the telephone, take detailed messages, respond to verbal inquiries, take directions from different sources, handle multiple tasks and be organized in a fast-paced environment.
Computer proficiency.
Knowledge and skills in general office procedures.
Strong organizational skills; oral and written communication skills.
Able to project a professional image.
Receptionist / Front Office
Front desk coordinator job in Kailua, HI
Job Description
Lance Matsumura - State Farm Agency, located in Kailua Kona, HI has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude.
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
Manage incoming calls
Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
You will receive:
Base Pay plus Bonus
Paid Time Off (vacation and personal/sick days)
Health Benefits
Valuable experience
Growth potential/Opportunity for advancement within my office
Ideal Candidate:
Bilingual in Spanish or Tagala a plus!
Must be willing to obtain Property and Casualty insurance license
Strong phone contact handling skills and active listening
Comfortable with making outbound calls
Genuinely excited to help customers
Patient, empathetic, and passionately communicative; loves to talk
Ability to empathize with and advocate for clients when necessary
Strong Problem-solving skills
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Patient Coordinator
Front desk coordinator job in Aiea, HI
Job Description
Summary: Coordinates the front office activities of the clinic.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Answer Phones & Triaging Calls
Schedule Appointments
Ensure each provider's clinic schedule is appropriately and fully scheduled.
scheduling/rescheduling patients
insurance verifications
Waitlist & Ticklers
Daily Administration
daily chart preparation for all providers
patient administration.
Conduct Confirmation Calls
Open Front Office
Check-in Patients
Check-out Patients
Make deposits, prepare refunds to payers and patients, and file paperwork. Responsible for the accounting of petty cash and all daily cash collected, daily checks collected or any other legal tender collected each business day. Ensure valuables are under lock and key at the end of each business day. Ensure all superbills and patient insurance information needed to bill insurance companies for services rendered on any given business day is entered and up to date.
Close Front Office
Receipt book is copied for payments collected in cash and check. Total of Cash
Printer 2 copies of each provider's schedule and put in each provider's intake box.
Remove magazines from patient rooms and organize magazines in both the primary and secondary waiting rooms.
Ensure trash in primary and secondary waiting rooms are in the trash.
Lock primary waiting room entrance.
Comply with all local, state and federal laws and guidelines including OSHA, CLlA,
COLA, HIPAA, and provide staff with documentation and training in same. Make sure all clinical staff are current on licenses and CPR.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience -
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Language Skills -
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills -
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability -
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
- Windows, Microsoft Office
Certificates, Licenses, Registrations
- High School Graduate
Other Qualifications:
Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.
Work Environment -
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.
Front Desk Attendant
Front desk coordinator job in Ewa Beach, HI
The Salvation Army
Hawaiian and Pacific Islands Division
Ray and Joan Kroc Corps Community Center
Ewa Beach, Hawaii
Rev: 12/5/24
Front Desk Attendant
DEPARTMENT: Ray and Joan Kroc Corps Community Center (Kroc Center Hawaii)
SUPERVISOR: Member Services Manager
FLSA STATUS: Non- Exempt
CLASSIFICATION: Part Time, Hourly $15.00 - $15.50
GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual, emotional and physical regeneration of all people.
MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.
KROC CENTER HAWAII VISION: Kroc Center Hawaii is a community center where families, individuals and relationships thrive in the name of Jesus.
POSITION SUMMARY: The Front Desk Attendant is responsible for providing exceptional customer service experiences. The Front Desk Attendant will be responsible for membership sales and/or verifying membership through a Point of Sales (POS) system, providing information, and answering questions about available programs and retention and appreciation of all guests.
The Front Desk Attendant will have a deep commitment to the mission of The Salvation Army, which will be evident in his or her professional life and the manner in which he or she represents The Salvation Army Ray and Joan Kroc Corps Community Center in the community.
MINIMUM REQUIREMENTS:
High School Diploma or GED equivalency.
Must be computer literate with proficient typing skills and the ability to use new software programs with basic training.
Must have excellent telephone skills with the ability to maintain a non-judgmental attitude in working with guests, members and staff.
PREFERRED EDUCATION AND EXPERIENCE:
Experience with a Point of Sales (POS) system preferred.
Experience in membership recruitment preferred.
Two years' experience as a cashier and/or in customer service preferred.
ESSENTIAL FUNCTIONS:
Greet members and guests as they enter Kroc Center Hawaii and ensure that members and guests feel welcome and have a positive experience. For example, smile, make eye contact, use member's or guest's name whenever possible, ensure that questions are answered.
Conducts informative tours of the Kroc Center Hawaii. Provides membership information to interested parties and explains the benefits of membership to all guests and visitors.
Processes membership applications and guest passes for guests and members according to established procedures.
Receive payment by cash, check, credit card or debit card. Compute and record totals of transactions; issue receipts, credits or change due to guests or members utilizing the Point of Sale (POS) kiosk system. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Monitor and verify access of members and guests into the appropriate areas; ensure that there is no misuse or abuse of identification cards.
Provides prompt, professional, and courteous customer service by knowing current program and activity offerings and helps guests and members have their inquiries effectively addressed.
Promote/sell programs and special events, making insightful recommendations that reflect the needs/interests of members and guests. Promote memberships, guest passes, and retail items utilizing the POS kiosk system.
Receive and answer incoming telephone calls and visitors in a friendly and businesslike manner; direct calls/inquiries to appropriate program/staff in a timely manner. Communicate with members, guests, co-workers, and the general public using appropriate verbal and written language skills.
Maintains the orderliness and cleanliness of the membership lobby, front desk, and makes sure public areas are safe, clean, and neatly arranged at all times.
Responsible for all opening and closing duties and securing the POS area at the end of shift.
Handle and resolve member's and guests' complaints, by obtaining and evaluating all relevant data to handle complaints and inquiries. Follow up with members and guests to ensure high-level satisfaction and determine future requirements. Notify Member Service Manager or leads of all issues and refer guests or members to them if further action is needed.
Notify the appropriate department, staff, or manager to resolve issues, or by handling simple issues personally.
Assist Services Manager and leads in maintaining a membership database of records utilizing a complex computer program. Ensures confidentiality of all data.
Provide administrative support to include filing, data entry and mailing.
Provide back-up support for Child Watch.
Adhere to The Salvation Army's policies and procedures in handling cash and accounting procedures. Assist in the receipt and safekeep of all cash from each program venue.
Assist the Member Services Manager and leads to ensure staff communicates daily with the Facilities Department to address cleanliness and maintenance related issues.
Assist the Member Services Manager and leads to ensure staff exceed first-class customer service expectations. Maintains healthy relationships with coworkers by exhibiting good communications skills and positive attitude. follow and ensure adherence to The Salvation Army Policies and Procedures.
Maintain the Code of Ethics policy, which has been established for the Kroc Center Hawaii.
Attend staff meetings and other administrative meetings.
Maintain regular and punctual work attendance. Available to work a flexible schedule that includes working on weekends, holidays, and evenings.
Perform other duties as assigned.
MENTAL DEMANDS:
Able to prioritize and organize work assignments and take projects from beginning through completion.
Able to perform job functions with attention to detail, speed and accuracy.
Able to work in a fast-paced environment and maintain poise under pressure.
Is self-motivated, energetic, enthusiastic, motivational, and able to maintain a self-directed schedule.
Genuine interest and commitment to providing quality service.
Respond to crisis situations in a calm and effective manner and remain calm when resolving problems using good judgment.
Must possess the self-discipline necessary to perform repetitive tasks without lowering quality of work.
Able to work with limited supervision, and work in a team setting with other professionals.
Exercise good judgment and comfortable taking initiative with projects.
PHYSICAL DEMANDS:
The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching, and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; driving a vehicle; pushing/pulling/lifting/carrying 25-50 pounds and occasionally more than 50 pounds. This employee may also be required to work weekends, holidays, and evenings.
COMMUNICATION DEMANDS:
The position requires talking to co-workers, members/guests and vendors; requires written communication to and from co-workers, members/guests and vendors; talking on the telephone; requires responding to written or verbal requests of co-workers, members/guests and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other worksites; requires communication via the latest technologies.
The position requires the ability to interact with co-workers and the public in a positive professional manner in conformity with The Salvation Army Mission Statement. The position also requires the ability to work with people of diverse backgrounds and circumstances.
EQUIPMENT NEEDS:
The equipment used includes general office equipment such as computers, point-of-sales kiosks, photocopiers, scanners, printers, fax machines, telephones, microphones, audio-visual equipment, 10-key calculator, and automobile.
DESCRIPTION OF WORK ENVIRONMENT:
Most work will be indoors at the Kroc Center Hawaii Front Desk in Kapolei and at the Kroc Center Hawaii administration office. Attendance at training and conferences may be required.
Uniforms may be required, such as wearing Kroc Center Hawaii apparel.
CERTIFICATES & LICENSES:
The candidate chosen for this position must have a valid driver's license and insured transportation.
On an annual basis, employees are required to participate in The Salvation Army's Fleet Safety Program.
May require CPR and First Aid Certification
CLEARANCES:
The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.
The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management.. his document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Patient Access Representative, Part Time Benefited, Evenings
Front desk coordinator job in Kailua, HI
Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.
Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.
Job Summary:
Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed.
Job Requirements:
Education and Work Experience:
* High School Education/GED or equivalent: Preferred
* Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
Essential Functions:
* Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
* Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed.
* Follows guidelines and instructions from senior staff.
* Performs other job-related duties as assigned.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Auto-ApplyPART -TIME Medical Receptionist
Front desk coordinator job in Kailua, HI
Job Description
Join Our Team as a Patient Services Representative!
Are you a people person with a knack for making others feel welcome? Do you thrive in a fast-paced environment and love helping others? If so, we want YOU to be the friendly face of HICHC!
Position Details:
Pay starting at $18.50 commensurate with experience and skillset.
Type: Part-time position
Hours: 16-20 hours per week
Schedule: Saturdays and an additional day from Monday through Friday
Shifts: 2 10-hour shifts or 2 8-hour shifts between 7am-6pm
What You'll Do:
Greet and Check-In: Welcome new and returning patients with a smile and get them ready for their appointments.
Schedule Appointments: Be the master of the calendar, scheduling, rescheduling, and canceling appointments like a pro.
Handle Payments: Collect payments, issue receipts, and help patients understand their billing.
Update Records: Keep patient information up-to-date and ensure everything runs smoothly.
Answer Questions: Be the go-to person for general information and direct visitors to the right place.
What We're Looking For:
Education: High School graduate or GED certificate.
Skills: Customer Service ,Basic office procedures, computer proficiency, and excellent communication skills.
Personal Traits: Team player, high integrity, friendly, and able to work well with diverse groups.
Why You'll Love Working Here:
Dynamic Environment: No two days are the same!
Supportive Team: Work with a fantastic group of people who are passionate about patient care.
Growth Opportunities: Learn new skills and take on exciting challenges.
Ready to make a difference? Apply now and become a vital part of our healthcare family!
Unit Care Coordinator (Registered Nurse/RN)
Front desk coordinator job in Kailua, HI
The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards.
Nursing diploma (associate's or bachelor's degree in nursing)
Must maintain an active Registered Nurse (RN) license in good standing throughout employment.
One (1) year geriatric nursing experience preferred
Advanced knowledge in field of practice
Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
Implement and interpret the programs, goals, objectives, policies, and procedures of the department
Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
Maintains confidentiality of all proprietary and/or confidential information
Understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor
Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being
Accurately prepare and administer medication as ordered by a physician
Respond in a leadership capacity to emergency situations related to patient and staff safety
Coordinate patient care plans and services
Exhibit excellent customer service and a positive attitude towards patients
Read, write, speak, and understand the English language
Radiology Receptionist
Front desk coordinator job in Waianae, HI
Perform business in a courteous and professional manner. Provide patient services by greeting patients, answering phone calls, making patient appointments, routing clinical calls in accordance with practice policies, obtaining and verifying patient information, entering patient data into EMR. Observes strict patient confidentiality at all times.
Education/Experience:
1. High School Diploma or equivalent required
2. Maintain current CPR Health Care Provider certification - preferred, but not required
An Equal Employment Opportunity / Affirmative Action Employer
Auto-ApplyFront Desk Agent (Japanese Speaking) -Full Time, $34.04/Hour
Front desk coordinator job in Kapolei, HI
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: + 100% full coverage of healthcare for you and your eligible dependents + Tuition paid upfront at network schools + Free lunch + Free parking + Free theme park admission and much more!
Responsible for greeting guests, checking them in and out of hotel rooms and villas. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the first and lasting impression of Aulani's guest services.
**Responsibilities :**
+ Assist guests during check-in and check-out, phone interaction, and face-to-face interaction
+ Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast
+ Strong computer skills and knowledge is required
+ Must feel comfortable handling large amounts of money and possesses a high-level of integrity
+ Ability to reflect a professional image while maintaining guest privacy
+ Must stay calm in highly stressful situations and be knowledgeable of emergency procedures
+ Will be stationed both indoor at the Front Desk and outdoors at the Porte Cochere area to provide assistance to Guest at any time throughout the day and night.
+ Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Will be empowered to, and must have ability to confidently utilize service recovery methods.
**Basic Qualifications :**
+ **Proficient in English and Japanese Language**
+ Previous cash handling experience
+ Previous computer experience
+ Ability to perform in a fast-paced and sometimes stressful working environment
+ Ability to multi task
+ Ability to confidently utilize service recovery methods
+ Enthusiastic about interacting and helping guests
+ Receptive to special requests
+ Willing to follow instructions and take direction
+ You must be at least 18 years of age to be considered for this role
+ Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
**Preferred Qualifications:**
+ Knowledge of Hawaiian language preferred
+ Previous work experience in a Hotel/Front Desk environment
+ Previous experience in a high volume, fast paced office type environment
+ Previous Leadership experience
+ Previous experience working in a Hawaiian tourism or hospitality role
**Additional Information :**
**SCHEDULE AVAILABILTY**
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.
**SUBMITTING YOUR APPLICATION**
After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page.
Keyword: Aulani Casting, aulanicasting
The pay rate for this role in Hawaii is $34.04 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: ****************************************
**Job ID:** 1323598BR
**Location:** Kapolei,Hawaii
**Job Posting Company:** "Aulani, A Disney Resort & Spa"
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Patient Coordinator
Front desk coordinator job in Kapolei, HI
Job Description
Summary: Coordinates the front office activities of the clinic.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Answer Phones & Triaging Calls
Schedule Appointments
Ensure each provider's clinic schedule is appropriately and fully scheduled.
scheduling/rescheduling patients
insurance verifications
Waitlist & Ticklers
Daily Administration
daily chart preparation for all providers
patient administration.
Conduct Confirmation Calls
Open Front Office
Check-in Patients
Check-out Patients
Make deposits, prepare refunds to payers and patients, and file paperwork. Responsible for the accounting of petty cash and all daily cash collected, daily checks collected or any other legal tender collected each business day. Ensure valuables are under lock and key at the end of each business day. Ensure all superbills and patient insurance information needed to bill insurance companies for services rendered on any given business day is entered and up to date.
Close Front Office
Receipt book is copied for payments collected in cash and check. Total of Cash
Printer 2 copies of each provider's schedule and put in each provider's intake box.
Remove magazines from patient rooms and organize magazines in both the primary and secondary waiting rooms.
Ensure trash in primary and secondary waiting rooms are in the trash.
Lock primary waiting room entrance.
Comply with all local, state and federal laws and guidelines including OSHA, CLlA,
COLA, HIPAA, and provide staff with documentation and training in same. Make sure all clinical staff are current on licenses and CPR.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience -
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Language Skills -
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills -
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability -
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
- Windows, Microsoft Office
Certificates, Licenses, Registrations
- High School Graduate
Other Qualifications:
Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.
Work Environment -
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.
Front Office I
Front desk coordinator job in Kaneohe, HI
Job Title: Front Office I Job Location: Oral Surgery Hawaii, Kaneohe, HI Job Type: Fulltime Your new career awaits you... We are looking to hire a front office professional that is compassionate and discrete with superb time management and record-keeping skills. To ensure success, front office receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.
Job Description:
Patient Reception: Greet patients with a warm and friendly demeanor, ensuring they feel welcomed and comfortable upon arrival. Handle patient registration, verify insurance information, and assist with any necessary paperwork.
Scheduling: Manage the appointment calendar efficiently to ensure optimal scheduling of patient visits. Coordinate with the oral surgeons and clinical staff to optimize appointment availability and minimize waiting times.
Telephone and Email Correspondence: Answer incoming phone calls and respond to email inquiries promptly and professionally. Provide accurate information about services, appointments and general office policies.
Patient Records: Maintain and update patient records with accuracy and confidentiality. Ensure all necessary documentation is complete and organized for easy access by the clinical team.
Insurance: Collaborate with patients to verify insurance coverage to include prior authorizations and pre-determination. Assist patients in understanding their insurance benefits and financial responsibilities.
Office Coordination: Assist in the coordination of administrative tasks to maintain the smooth operation of the office. This includes ordering office supplies, managing mail, and coordinating with vendors as needed.
Patient Care and Satisfaction: Strive to deliver a five-star experience with exceptional customer service to all patients, addressing their concerns and resolving any issues that may arise. Ensure a positive patient experience from check-in to check-out.
Adherence to Policies and Procedures: Comply with all office policies, procedures, and protocols to maintain a safe and efficient working environment. Maintain confidentiality of all doctors, staff, and patient information.
Required Qualifications:
High school diploma or equivalent is required.
Proficiency in computer software applications.
Strong organizational skills and attention to detail to handle patient records, scheduling, and administrative tasks efficiently.
Professional language and customer service mindset
Effective written and verbal communication skills
Ability to use discretion while working with sensitive information.
Excellent documentation, communication, and Microsoft Office skills
Passionate about healthcare excellence.
Preferred Qualifications:
Proven experience as a Front Office Administrator, Receptionist, or similar role in a healthcare or dental setting is preferred.
Schedule:
Monday to Friday, 8am-5pm (1hr lunch)
Possible travel between Kaneohe and Pearl Ridge location.
Benefits:
401(k) Matching
Dental Insurance
Health Insurance
Vision Insurance
Life Insurance
Referral Program
Special Requirements:
Woking in-office is an essential function to this job.
Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs.
This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.
Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Front Desk Attendant
Front desk coordinator job in Ewa Beach, HI
The Salvation Army
Hawaiian and Pacific Islands Division
Ray and Joan Kroc Corps Community Center
Kapolei, Hawaii
Rev: 10/17/24
Front Desk Attendant
DEPARTMENT: Ray and Joan Kroc Corps Community Center (Kroc Center Hawaii)
SUPERVISOR: Member Services Manager
FLSA STATUS: Non- Exempt
CLASSIFICATION: Part Time, Hourly $15.00 - $15.50
GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual, emotional and physical regeneration of all people.
MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.
KROC CENTER HAWAII VISION: Kroc Center Hawaii is a community center where families, individuals and relationships thrive in the name of Jesus.
POSITION SUMMARY: The Front Desk Attendant is responsible for providing exceptional customer service experiences. The Front Desk Attendant will be responsible for membership sales and/or verifying membership through a Point of Sales (POS) system, providing information, and answering questions about available programs and retention and appreciation of all guests.
The Front Desk Attendant will have a deep commitment to the mission of The Salvation Army, which will be evident in his or her professional life and the manner in which he or she represents The Salvation Army Ray and Joan Kroc Corps Community Center in the community.
MINIMUM REQUIREMENTS:
High School Diploma or GED equivalency.
Must be computer literate with proficient typing skills and the ability to use new software programs with basic training.
Must have excellent telephone skills with the ability to maintain a non-judgmental attitude in working with guests, members and staff.
PREFERRED EDUCATION AND EXPERIENCE:
Experience with a Point of Sales (POS) system preferred.
Experience in membership recruitment preferred.
Two years' experience as a cashier and/or in customer service preferred.
ESSENTIAL FUNCTIONS:
Greet members and guests as they enter Kroc Center Hawaii and ensure that members and guests feel welcome and have a positive experience. For example, smile, make eye contact, use member's or guest's name whenever possible, ensure that questions are answered.
Conducts informative tours of the Kroc Center Hawaii. Provides membership information to interested parties and explains the benefits of membership to all guests and visitors.
Processes membership applications and guest passes for guests and members according to established procedures.
Receive payment by cash, check, credit card or debit card. Compute and record totals of transactions; issue receipts, credits or change due to guests or members utilizing the Point of Sale (POS) kiosk system. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Monitor and verify access of members and guests into the appropriate areas; ensure that there is no misuse or abuse of identification cards.
Provides prompt, professional, and courteous customer service by knowing current program and activity offerings and helps guests and members have their inquiries effectively addressed.
Promote/sell programs and special events, making insightful recommendations that reflect the needs/interests of members and guests. Promote memberships, guest passes, and retail items utilizing the POS kiosk system.
Receive and answer incoming telephone calls and visitors in a friendly and businesslike manner; direct calls/inquiries to appropriate program/staff in a timely manner. Communicate with members, guests, co-workers, and the general public using appropriate verbal and written language skills.
Maintains the orderliness and cleanliness of the membership lobby, front desk, and makes sure public areas are safe, clean, and neatly arranged at all times.
Responsible for all opening and closing duties and securing the POS area at the end of shift.
Handle and resolve member's and guests' complaints, by obtaining and evaluating all relevant data to handle complaints and inquiries. Follow up with members and guests to ensure high-level satisfaction and determine future requirements. Notify Member Service Manager or leads of all issues and refer guests or members to them if further action is needed.
Notify the appropriate department, staff, or manager to resolve issues, or by handling simple issues personally.
Assist Services Manager and leads in maintaining a membership database of records utilizing a complex computer program. Ensures confidentiality of all data.
Provide administrative support to include filing, data entry and mailing.
Provide back-up support for Child Watch.
Adhere to The Salvation Army's policies and procedures in handling cash and accounting procedures. Assist in the receipt and safekeep of all cash from each program venue.
Assist the Member Services Manager and leads to ensure staff communicates daily with the Facilities Department to address cleanliness and maintenance related issues.
Assist the Member Services Manager and leads to ensure staff exceed first-class customer service expectations. Maintains healthy relationships with coworkers by exhibiting good communications skills and positive attitude. follow and ensure adherence to The Salvation Army Policies and Procedures.
Maintain the Code of Ethics policy, which has been established for the Kroc Center Hawaii.
Attend staff meetings and other administrative meetings.
Maintain regular and punctual work attendance. Available to work a flexible schedule that includes working on weekends, holidays, and evenings.
Perform other duties as assigned.
MENTAL DEMANDS:
Able to prioritize and organize work assignments and take projects from beginning through completion.
Able to perform job functions with attention to detail, speed and accuracy.
Able to work in a fast-paced environment and maintain poise under pressure.
Is self-motivated, energetic, enthusiastic, motivational, and able to maintain a self-directed schedule.
Genuine interest and commitment to providing quality service.
Respond to crisis situations in a calm and effective manner and remain calm when resolving problems using good judgment.
Must possess the self-discipline necessary to perform repetitive tasks without lowering quality of work.
Able to work with limited supervision, and work in a team setting with other professionals.
Exercise good judgment and comfortable taking initiative with projects.
PHYSICAL DEMANDS:
The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching, and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; driving a vehicle; pushing/pulling/lifting/carrying 25-50 pounds and occasionally more than 50 pounds. This employee may also be required to work weekends, holidays, and evenings.
COMMUNICATION DEMANDS:
The position requires talking to co-workers, members/guests and vendors; requires written communication to and from co-workers, members/guests and vendors; talking on the telephone; requires responding to written or verbal requests of co-workers, members/guests and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other worksites; requires communication via the latest technologies.
The position requires the ability to interact with co-workers and the public in a positive professional manner in conformity with The Salvation Army Mission Statement. The position also requires the ability to work with people of diverse backgrounds and circumstances.
EQUIPMENT NEEDS:
The equipment used includes general office equipment such as computers, point-of-sales kiosks, photocopiers, scanners, printers, fax machines, telephones, microphones, audio-visual equipment, 10-key calculator, and automobile.
DESCRIPTION OF WORK ENVIRONMENT:
Most work will be indoors at the Kroc Center Hawaii Front Desk in Kapolei and at the Kroc Center Hawaii administration office. Attendance at training and conferences may be required.
Uniforms may be required, such as wearing Kroc Center Hawaii apparel.
CERTIFICATES & LICENSES:
The candidate chosen for this position must have a valid driver's license and insured transportation.
On an annual basis, employees are required to participate in The Salvation Army's Fleet Safety Program.
May require CPR and First Aid Certification
CLEARANCES:
The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.
The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management.. his document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Patient Access Scheduling Representative, Full Time, Days, Kailua Primary Care
Front desk coordinator job in Kailua, HI
Located in Kailua, Adventist Health Castle has been one of the area's leading healthcare providers since 1963. We are comprised of a 160-bed hospital, eight medical offices, home care services, urgent cares and a vast scope of services located throughout O'ahu. In 2017, Adventist Health Castle was recognized with the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence. O'ahu is known for its ideal climate, diverse culture and picturesque landscape. The allure of Castle's laid-back lifestyle is complimented by its close-knit and proud community.
Job Summary:
Facilitates patient medical and financial clearance using medical and healthcare knowledge, clinical judgment, and communication skills to assist in resolving difficulties surrounding patient access, authorization of services and coordination of scheduled programs. Applies substantial knowledge of the job and experience to complete a wide range of activities with varying difficulty. Regularly works with sensitive and confidential information, often involving the interpretation of policies and procedures to guide use.
Job Requirements:
Education and Work Experience:
* High School Education/GED or equivalent: Preferred
* Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
* Two years' healthcare experience: Preferred
Essential Functions:
* Coordinates and schedules patient care for all wellness programs. Facilitates communication between patient scheduling staff and all user departments, physicians, physician office staff, patient clients.
* Answers telephone inquiries regarding physician referrals and covers front desk duties when needed. Maintains patient scheduling data base.
* Collaborates with patient financial services (PFS) to ensure appropriate authorizations are obtained in accordance with PFS policy and procedure. Submits documentation for retro-authorization as appropriate, files and appeal for denial of services.
* Develops monthly Wellness newsletter, updating website and developing promotional flyers. Actively participates in training. Performs other duties as assigned by department leadership.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Auto-ApplyPART -TIME Medical Receptionist
Front desk coordinator job in Kailua, HI
Join Our Team as a Patient Services Representative!
Are you a people person with a knack for making others feel welcome? Do you thrive in a fast-paced environment and love helping others? If so, we want YOU to be the friendly face of HICHC!
Position Details:
Pay starting at $18.50 commensurate with experience and skillset.
Type: Part-time position
Hours: 16-20 hours per week
Schedule: Saturdays and an additional day from Monday through Friday
Shifts: 2 10-hour shifts or 2 8-hour shifts between 7am-6pm
What You'll Do:
Greet and Check-In: Welcome new and returning patients with a smile and get them ready for their appointments.
Schedule Appointments: Be the master of the calendar, scheduling, rescheduling, and canceling appointments like a pro.
Handle Payments: Collect payments, issue receipts, and help patients understand their billing.
Update Records: Keep patient information up-to-date and ensure everything runs smoothly.
Answer Questions: Be the go-to person for general information and direct visitors to the right place.
What We're Looking For:
Education: High School graduate or GED certificate.
Skills: Customer Service ,Basic office procedures, computer proficiency, and excellent communication skills.
Personal Traits: Team player, high integrity, friendly, and able to work well with diverse groups.
Why You'll Love Working Here:
Dynamic Environment: No two days are the same!
Supportive Team: Work with a fantastic group of people who are passionate about patient care.
Growth Opportunities: Learn new skills and take on exciting challenges.
Ready to make a difference? Apply now and become a vital part of our healthcare family!
Auto-ApplyFront Office Administrative Medical Assistant
Front desk coordinator job in Urban Honolulu, HI
Our fully integrated multidisciplinary neuroscience center helps to improve the lives of people with neurological conditions through excellence in clinical practice, education, research and compassionate patient care. Hawaii Pacific Neuroscience has 2 facilities located on the campus of Castle Medical Center in Kailua and St Francis Kapuna Village in Honolulu within our inviting, patient-centered environment, patients have easy access to a full range of state-of-the-art diagnostic procedures and services. In addition to General Neurological Evaluations, we also offer the following multidisciplinary sub-specialty clinics with interdisciplinary specialists trained in this specific field.
Job Description
HPN's Front Office Associate will be on the front lines in patient care and will be responsible for assisting the Medical Assistant with front desk duties to ensure smooth day to day operations.
Will be responsible for organizing files, draft messages, schedule appointments, and support other staff. Will perform a variety of clerical and organizational tasks that are necessary to run the organization efficiently. Must be efficient in creating spreadsheets, composing messages, manage databases, interpret reports, and manage documents.
Other Assignments include:
-- Answer phones -- First point of contact or when Administrative Medical Assistant is unavailable
-- Data Entry of medical information
-- Responsible for faxing and filing medical record requests
-- Overview and Assign documents to the appropriate staff member for completion
-- Take in copays and produce a day sheet report -- responsible for the cash box and managing petty cash
-- Will work with all Microsoft office software, Box accounts, Google apps for business, Company server and will be responsible for any copying of reproducible for the week.
-- Will be responsible for overseeing all front office activities and will advise staff members of work that needs to be completed by asking them for assistance
-- Main point of contact for Administrator and will be asked to advise management on current needs of the front office. Administrator will ask for weekly updates on necessary changes and will be ultimately responsible for work that is incomplete.
-- Office and Medical Supply management. Will assist in keeping a running list of supply orders, will research offers and products, negotiate for pricing, order, track, receive and stock inventory
-- Will work with MA to establish Letter Sets for pts i.e. work release letters, requests for more information, School notes. Letters are kept on the Pt Care Drive for access to clinic staff. (patient specific letters)
-- Run recall lists and maintain patient specific reminder alerts from the Hub
-- Will act as an assistant to the biller and will provide support in delinquent accounts, establish out of office encounters, and answer simple billing questions or refer to the medical biller for further detail.
-- Will work with administrator to send out promotional material
-- Assist in meeting arrangements and set up as needed at the request of management
Qualifications
High School Diploma, Associates or higher is preferred. 1 year of experience working with all Microsoft products. Ability to pay attention to detail and multitask in a fast paced environment while under pressure is essential. Demonstrate customer service skills and ability to handle difficult patients when necessary. Must be a team player who is eager to work with all associates, patients, vendors, and outside offices.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Please forward updated Resume with salary recommendations/history along with HPN Application for immediate review.
HPN Application can be found at:
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