Front desk coordinator jobs in Waldorf, MD - 1,038 jobs
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Front Desk Associate
AC Hotel Washington Dc
Front desk coordinator job in Washington, DC
We are pleased to announce a wonderful opportunity for a FrontDesk Associate. What will you be doing most days?
Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
Work proficiently on the hotel's electronic reservation system, as well as, other computer programs to ensure a seamless workflow
Handle all financial matters - including credit card and cash transactions - securely, accurately, and with the utmost integrity
Anticipate guests' needs and go out of your way to maximize the guest experience
Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests
What are the requirements for this position?
You love working with people and will go above and beyond for each guests' needs
You work well with others and enjoying working and being part of a team
You have excellent oral, written, and interpersonal communication skills
You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
Physical Requirements for this Position
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements
This position would require little to no travel outside the property and surrounding area.
Pay Scale: $12.93 - $24.29/hour
*Rate depends upon state/market*
This property is managed by OTO Development.
About OTO Development
OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.
OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.
Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
Position: FrontDesk Associate
Department: Property
Hourly
Position Reports to: General Manager
Revised 6/11/25
$12.9-24.3 hourly 3d ago
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Front Office Coordinator- Plastic Surgery
Adoreal
Front desk coordinator job in Washington, DC
WHO WE ARE Adoreal is a fast-growing vertical SaaS company that partners with cosmetic surgery clinics nationwide to expand and grow their practices. We provide the operational, marketing, and growth infrastructure that empowers surgeons to focus on what they do best: delivering exceptional patient care and outcomes.
By combining innovative business strategies with world-class clinical talent, Adoreal enables clinics and surgeons to thrive in today's competitive elective medicine landscape.
Our client is a leading aesthetic and reconstructive surgery practice with offices in Washington, D.C. and New York City. This practice has been consistently voted among the best plastic surgery and aesthetics practices. Their team is dedicated to helping patients look and feel their absolute best. This is a full-time role directly working for our client.
WHO WE ARE LOOKING FOR
Join a dynamic and fast-paced Plastic Surgery Surgical Suite! Primary responsibility is to provide amazing customer service to our patients and to maintain proper business and patient records. This entails performing front office duties to include appointment scheduling, accurate billing, skin care sales, as well as preparing and maintaining current patient information, and performing general office duties as assigned.
Must have a strong work ethic and direct patient care experience, be detail-oriented, possess excellent communication skills, and be able to effectively manage multiple simultaneous tasks while maintaining a high level of care.
Detail Orientation - Demonstrates accuracy and thoroughness.
Patient Service - Manages difficult or emotional patient situations;
Responds promptly to customer needs; Solicits patient feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Teamwork- Balances team and individual responsibilities
Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts the success of the team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Language - Uses appropriate language in the office, and provides proper greetings and communications with patients.
Responsibilities
Triage patient inquiries and concerns to determine the appropriate party for follow-up; route inquiries, concern to the appropriate party/department, i.e., Patient Care Coordinator, doctors, etc.
Manage fax communication, direct incoming faxes to the appropriate party / department /file
Patient follow up- no show and cancelled appointments
Update patient reward programs, process reward coupons- Brilliant Distinctions
Keep lobby and retail areas clean, stocked and promotional items current
Keep reception TVLoop information up-to-date and turned on during office hours
Admin tasks: Manages filing, scanning, shredding, faxing, copying, mailing, data entry; preparingand printing of office documents
Room patientswhen needed, inform providers when patients are ready to be seen
Room turnover, cleaning exam rooms when needed
Coordinate inventory and ordering of front office supplies
Prepare pre-operative packets- organizing pre-op clipboard packets,
complete lab requisitions, reviewing packets for completing and signatures and scanning all packets to patient record in PMS. Scanning- DI cards, insurance cards, billing slips and other documents as needed.
Requirements
Minimum 2 years of experience in front office operations in a medical practice; or previous experience in a high-volume reception experience with a focus on customer service.
Ability to make an outstanding first impression
Efficient and able to prioritize tasks
Punctual and reliable attendance
Extremely detail-oriented
Consistent with organization and follow-up
Reliable transportation to and from Washington, DC
Skills and Technology
Practice Management Software (PMS)
Microsoft Office Suite- Word, Excel, Outlook, PowerPoint, Scanner, fax machine, copy machine, multiple phone lines
Reception TV Loop
Internet applications and tools
Benefits
Benefits (offered through the clinic):
401(k) and matching
Employee discounts
Flexible schedule
Health insurance
On-the-job training
Opportunities for advancement
Paid time off
Parental leave
Professional development assistance
$32k-44k yearly est. 3d ago
Primavera P6 Scheduler
Talentremedy
Front desk coordinator job in Reston, VA
Our client is a trusted construction management and general contracting firm delivering high-quality commercial projects across the United States. Known for their collaborative approach, attention to detail, and commitment to schedule integrity, we partner closely with owners, architects, and trade partners to successfully deliver complex construction projects.
Position Overview
We're looking for an experienced Primavera P6 Scheduler to support the planning, execution, and successful delivery of commercial construction projects. This role is responsible for developing, maintaining, and analyzing detailed project schedules while working closely with project managers, superintendents, and external stakeholders to ensure schedule accuracy and compliance.
This position is onsite everyday in Reston, VA.
Key Responsibilities
Develop, maintain, and update comprehensive construction schedules using Primavera P6
Create baseline schedules, progress updates, recovery schedules, and time impact analyses
Collaborate with project teams to integrate sequencing, milestones, and resource constraints
Review subcontractor schedules and incorporate them into the master project schedule
Monitor project progress, identify schedule risks, and recommend mitigation strategies
Prepare schedule narratives, reports, and visual presentations for internal and external stakeholders
Support schedule-related claims analysis, delay assessments, and change order evaluations as needed
Ensure schedules align with contract requirements, project scope, and owner expectations
Participate in project meetings and provide schedule updates to leadership and clients
Qualifications
Bachelor's degree in Construction Management, Engineering, or a related field (or equivalent experience)
3+ years of experience as a construction scheduler using Primavera P6
Strong understanding of commercial construction means and methods
Experience with baseline schedules, critical path analysis, and schedule updates
Proficiency with Microsoft Excel, Word, and scheduling-related reporting tools
Excellent analytical, communication, and collaboration skills
Ability to manage multiple projects and deadlines simultaneously
Preferred Qualifications
Experience working for a general contractor or construction management firm
Familiarity with delay analysis methods (TIA, windows analysis, as-built analysis)
Knowledge of federal, municipal, or large commercial construction projects
PSP (Planning & Scheduling Professional) certification or similar credentials
What Our Client Offers
Competitive salary and performance-based incentives
Comprehensive benefits package (medical, dental, vision, 401(k), PTO)
Opportunity to work on challenging and high-impact commercial projects
Collaborative team environment with long-term growth potential
$42k-81k yearly est. 3d ago
Matchday Credential Assistant
AEG 4.6
Front desk coordinator job in Washington, DC
The Washington Spirit Matchday Credential Assistant will represent the Washington Spirit at the staff check-in during all home matches at Audi Field. This position is essential for maintaining proper access control policies for guests of the Washington Spirit on matchdays. The Matchday Credential assistant will be responsible for completing administrative and operational tasks, aiding any credential issues, and delivering excellent customer service to guests. Matchday Credential assistants will operate under the direction of the Event Coordinator and the Director of Events.
Duties/Responsibilities:
Responsible for keeping matchday credentials extremely organized, using on-site printing software effectively, and properly utilizing a two-way radio.
Opening, operating, and closing Audi Field staff check-in on matchdays.
Inputting, tracking, and confirming all match day credential requests.
Assisting with credential printing on weekdays leading up to home matches.
Effectively utilizing knowledge of credential policies and procedures.
Providing excellent general communication for guests during check-in.
Answering questions for guests about activity and service locations inside the venue.
Ensuring a positive experience at check-in through friendly interactions, proactive engagement, knowledge of match and venue procedures, professional appearance, and service.
Performing other related duties as assigned.
Requirements:
The ideal candidates will reside in the DMV area.
There is no guaranteed number of hours per week, scheduling is set on an as-needed match basis.
Must be at least 18 years of age. High School Diploma or equivalent is required.
Required to travel frequently, within the DMV area with own vehicle transportation.
Previous experience in venue operations is preferred.
Previous experience with security administration is a plus.
Available for all of Washington Spirit home matches at Audi Field
Indoor and outdoor work with some exposure to adverse conditions
Available to work flexible hours including evenings, weekends, and holidays in support of matches and events.
Skills/Abilities:
Excellent technological competence. Eager and willing to learn new software and systems.
Well-organized, self-starting, hard-working, detail-oriented, adaptable, and dependable.
High-level communication, attention to detail, and customer service skills
Mature, outgoing disposition when engaging fans, guests, and supporters.
Effective problem-solver and flexible thinker can operate confidently without regular, direct supervision.
Able to adjust quickly to unforeseen circumstances.
Able to actively communicate information calmly, clearly, and concisely with staff members and guests.
Thrives in a team environment.
Passionate about the Washington Spirit, women's soccer, and women's sports and willing to continue learning and supporting the organization's mission, values, and goals.
Washington Spirit is committed to uplifting our community, staff, and club. We are seeking candidates to be a part of our journey in our quest for continued organizational growth and another NWSL Championship.
Washington Spirit will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and perform critical job functions. Please contact us to request an accommodation.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class
Job Questions:
Are you available on weekends throughout 2026?
Are you available for occasional work in Falls Church, VA on weekdays throughout 2026?
$53k-68k yearly est. 8d ago
Scheduling Specialist / Scheduling clerk job - Washington DC
Furniture Assembly Experts
Front desk coordinator job in Washington, DC
Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more
Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible.
Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs.
Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free !
Job Description
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APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED
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Predict the expense of future projects or products by analyzing monetary costs and other factors.
Assist management in bidding on or determining price of service.
Break down all expenses related to a project including materials, labor, and other resources.
Plan project budgets.
Manage field employees and tradesmen in the execution of assignment from start to finish
Track projects throughout its course and recommend budget adjustments.
Follow up for customer satisfaction after satisfaction of each project
Required Qualifications:
Advanced customer service skills.
2 years experience required
Ability to multi-task and stay Organized
Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required
knowledge in furniture assembly if required
Associate's degree (A. A.), bachelor degree or 2 years education equivalency required
Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience
Ability to speak fluently english or spanish or any other language
Duties
Take incoming customer calls and answer customer request
Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service
Dispatch Service Technicians to complete service request at customer home or office
Debrief management after completion of each call.
Respond to all messages left overnight and call back customers ( if needed ).
Forecast workload for 2 - 3 days out
Follow up on all pending and recommended work with customer utilizing the pending work log.
Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer
call and standby technician on duty
Maintain accurate on customer history files in database
Update service database from service request ticket
Maintain service invoice log
Happy calls / customer surveys.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, and technical procedures.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Qualifications
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$46k-78k yearly est. 6h ago
Front Desk Coordinator - Gaithersburg, MD
The Joint Chiropractic 4.4
Front desk coordinator job in Gaithersburg, MD
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Pay Range $16-$18/hr Depending on Experience
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. BONUS POTENTIAL
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$16-18 hourly Auto-Apply 60d+ ago
Dental Front Desk Receptionist and Sterilization Technician
LP Dental 4.1
Front desk coordinator job in Falls Church, VA
Job Description
Dental FrontDesk Receptionist and Sterilization Technician - Friendly and Caring Team!
Are you looking for a home where you can be excited to see patients every day with a close-knit, super organized and friendly team? Do you want to help us take care of our patients, be greatly compensated, appreciated, and celebrated for the way you make a difference in our community? If so, we want to hear from you!
Our patients love us so we are growing! We are a fee for service, out of network boutique dental office that needs an additional front office coordinator 3-4 days per week. We will provide training on the job, especially if you are new to dentistry or administrative work.
Our team:
Is organized, spirited, growth oriented, achievement driven, and full of people who truly care!
Lives for unique experiences, collaboration, and integrity.
Has an exceptional doctor who is a humble and strong leader who celebrates us!
Key Responsibilities:
Patient scheduling, treatment presentation, insurance billing, and collection.
Promoting excellent customer service face to face, email, and over the phone.
An upbeat, can-do attitude, willing to learn and help out to make the day flow smoothly for the whole team.
Basic dental assisting, sterilizing instruments, turning over rooms, scanning patient's teeth
Position Factors and Benefits:
Hours: 3-4 days a week | Monday, Tuesday, Thursday 7:30-4:30 with morning huddle at 7:45 AM. 30 minute lunch break. Option to work on Wednesdays as well.
Benefits after 90 days for part time positions: Free dental care for you, your spouse, and children minus the lab fees, 1 week PTO and 7 paid holidays off, health insurance stipend
Provided: Scrub jackets and office swag, monthly team meetings with lunch provided, team bonding events outside of the office (bowling, painting, happy hour, etc. 2-4x/year)
Procedures include: Restorative Dentistry for All Ages, Invisalign, Bioclear, ICON Resin Infiltration, Cosmetic Bonding, Porcelain Veneers, Laser Dentistry, Botox, Tooth Gems, EMS Guided Biofilm Therapy with Air Flow Cleaner
We are looking for someone has customer service experience, attention to detail, empathy, a positive mindset, a friendly personality, and excellent communication skills. A background check will be conducted with your consent.
If we sound like a great fit for you, email us TODAY with your resume and a paragraph on why we should work together! We are holding interviews this week. Let's change your dental career path and change patients' lives together.
Job Types: Full-time, Part-time
Benefits:
401(k) matching
Dental insurance
Free parking
Happy hour
Paid time off
Wellness program
Work Location: In person
$32k-40k yearly est. 8d ago
Dental Front Office Coordinator
Select Dental Management 3.6
Front desk coordinator job in Bethesda, MD
Bethesda Dental Specialists proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!
Schedule: Monday - Thursday 7:30am - 5:00pm and Friday 7:30am - 2:00pm
Overview
We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.
Duties/Responsibilities
Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
Schedule and confirm patient appointments to maximize the provider schedules.
Present treatment plans and financial responsibilities effectively to patients.
Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
Maintain a positive and professional image, both individually and within the workspace.
Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
Other assigned duties and responsibilities per management.
Required Skills/Abilities
2 Years of Dental office experience strongly preferred.
Dentrix Ascend experience strongly preferred.
Bilingual: English / Spanish strongly preferred.
Excellent oral and written communication skills.
Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
Facility with Microsoft Office and dental practice management software.
Positively contribute to a respectful and collaborative working environment with coworkers.
Facilitate patient comfort, care, and satisfaction consistently.
Willingness to advance skills through continuing education opportunities.
Present to work during scheduled shifts.
Education and Experience
High School Degree.
Prior frontdesk experience in a medical or dental office.
People management or staff/ project coordination experience.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods of periods of standing and bending.
Must be able to lift
Benefits for Full-Time Employees*
PTO, paid holidays, office closure days
Medical
Vision
Dental allowance
Uniform allowance, as needed
401(k) Eligibility
And many more!
*Benefits are subject to change and eligibility*
The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice.
Our Mission & Values:
To make the teams, patients, and practices we support healthier and happier.
$30k-37k yearly est. Auto-Apply 15d ago
Front Desk Recruitment Coordinator
VHC Health 4.4
Front desk coordinator job in Arlington, VA
Title FrontDesk Recruitment Coordinator Job Description
Purpose & Scope:
The FrontDesk Recruitment Coordinator supports recruiters and hiring managers, ensuring smooth workflow and a positive candidate experience. This individual works with Healthcare Recruitment team and administrative support to ensure effective recruitment processes and recommends strategic improvements to the Director or Recruitment and Assistant Director of Operations. The FrontDesk Recruitment Coordinator is responsible for new candidate and internal transfer onboarding logistics, answering phones, data entry, auditing, lab coat fittings, placing orders and ensures new employees feel welcome. The Administrative Coordinator assists with the development of the recruitment plan in keeping patient care, and the hospital's mission and vision foremost at all times. The FrontDeskCoordinator must possess excellent communication (written/verbal) skills, strong organizational skills, attention to detail, time management, interpersonal skills and problem-solving abilities. The Administrative coordinator will be on-site supporting a remote team of recruiters.
Education:
An associate's degree is preferred.
Experience:
One year of HR or recruitment admin experience preferred.
One year of proficiency using medical terminology is preferred.
Certification/Licensure:
None.
$28k-35k yearly est. Auto-Apply 8d ago
Front Office Support FT
Diamonds Direct Management 3.9
Front desk coordinator job in Vienna, VA
Brief Description
We are looking for a FrontDesk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service.
The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO!
Requirements
Previous customer service/frontdesk experience
Experience in a luxury retail environment preferred
Good organizational and multi-tasking abilities
Ability to pass background check and drug screening
Excellent oral communication skills
Sit or Stand for long periods of time
Working Saturdays are a must
Summary
Greet customers and initiate a luxury experience
Professional and welcoming presentation
Ability to maintain composure in high pressure and fast-paced environment
Answer and direct calls of multi-line phone system
Assist with inventory counts and store open and/or close
Type appraisals
Proficient computer skills
Prepare outgoing mail
Keep frontdesk tidy and presentable with all necessary material (pens, forms, paper etc.)
A commitment to personal excellence
Inclusive team player with a positive attitude
Dependable
A passion for the jewelry industry
$29k-36k yearly est. 18d ago
Medical Front Office
Nextcare, Inc. 4.5
Front desk coordinator job in Fredericksburg, VA
NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country.
At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success.
What we are looking for
NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority.
Responsibilities
Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to:
* Obtain personal and insurance data from the patient and inputs information into EMR system.
* Monitors the flow of patients, including placing patients into rooms as needed.
* Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
* Prepares daily deposit, reconciliation, and daily statistical information.
* Ensures an adequate stock of front office supplies and proper functioning of equipment.
* Answers telephone utilizing quality customer service skills.
* Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.
* Manages patient appointments scheduled via the NextCare website
* Notifies back office immediately of any urgent medical concerns a patient may be experiencing
* Educates patients on services offered by NextCare for their current or next visit
* Promptly notifies the Clinic Manager of any patient or employee safety concerns.
How you will make an impact
The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum.
Essential Education, Experience and Skills:
Education: Minimum of high school diploma or equivalent, have a Medical Administrative Assistant Certificate or equivalent is highly desired
Benefits:
NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.
$27k-32k yearly est. 5d ago
Front Desk Receptionist - Northern Virginia ASC
Inova Surgery Center 4.5
Front desk coordinator job in Fairfax, VA
We are seeking an enthusiastic, detailed oriented, and self-motivated Admitting Clerk/Receptionist for our Northern Virginia Surgery Center, located on the campus of Inova Fair Oaks Hospital, in Fairfax, VA. Ideal candidates would posses excellent customer service skills, ability to multitask with high degree of accuracy and efficiency, strong interpersonal skills in order to communicate with patients, doctors and staff. As a member of our business office team, you will be responsible for greeting patients, scanning documents, checking in and registering patients, and other related duties as a key team member supporting the philosophy, objectives, and goals of the Surgery Center.
Job Responsibilities include:
Courteous and prompt processing of patients at the waiting area
Verifying the accuracy and completeness of patient clinical, demographic and insurance information upon admission of the patient.
Entering corrected patient information into the medical softwaresystem at the time of admission
Answering all incoming telephone calls and directing the calls tothe appropriate personnel
Communicating patient and/or surgeon delays to the Pre-Operative Area Charge Nurse.
Updating the Billing Schedule for cancellations and/or add on cases.
Requirements:
High school diploma or equivalent required
1-2 years previous administrative experience in healthcare setting such as an ambulatory surgery facility, acute-care hospital, or doctor's office
Demonstrates proficiency in general administrative office experience, including typing, filing, handling phone calls
Benefits:
401(k) retirement plan with a company match
$31k-37k yearly est. Auto-Apply 2d ago
Front Desk Coordinator
Corelife 3.1
Front desk coordinator job in Severna Park, MD
Do you aspire to play a pivotal role in enhancing the patient experience with your exceptional customer service skills? This opportunity is for you and the patients whose lives you'll positively impact! At CoreLife, we understand that obesity and chronic illnesses are not isolated conditions but are deeply intertwined with social determinants and root causes. Our integrated care model addresses these complexities head-on, seamlessly coordinating medical treatments, nutritional guidance, behavioral support, and personalized exercise regimens. By focusing on evidence-based practices, we empower patients to take control of their health and achieve sustainable results. In partnership with MedStar Health, CoreLife does not simply treat obesity symptoms; we are combating obesity as the disease it is. Join us in revolutionizing healthcare delivery and making a tangible difference in patients' lives.
We are seeking a FrontDeskCoordinator to join our team. You will have a set 4-day workweek, 10 hours per day, with a 3-day weekend at this location. The FrontDeskCoordinator will:
Provide exceptional patient experience while managing the check-in and check-out process, which may include helping them complete any paperwork
Handling medical insurance, collecting payments and balances
Scheduling follow-up appointments
Professionally and timely answering the telephone
Managing the appearance and cleanliness of the clinic
Serve as the primary point of contact for our prospective patients
Educate referred patients about the services and programs CoreLife offers
AS A CORELIFE TEAMMATE, YOU CAN EXPECT:
Values-based culture
A competitive hourly rate ($17-19)
Medical, dental, and vision insurance
Wide selection of ancillary benefits
Paid time off
7 paid holidays
Retirement plan
QUALIFICATIONS:
One (1) year of medical front office experience
Knowledge of medical terminology and familiarity with medical insurance
Passion for changing lives, one patient at a time
Valid CPR license
Strong critical thinking, problem-solving, decision-making, interpersonal, communication, and customer service skills
CoreLife is an Equal Opportunity Employer. APPLY NOW
$17-19 hourly 6d ago
Scheduling Specialist / Scheduling clerk job - Washington DC
Furniture Assembly Experts
Front desk coordinator job in Washington, DC
Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more
Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible.
Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs.
Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free !
Job Description
--------------------------------------------------------------------------------------------
APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED
--------------------------------------------------------------------------------------------
Predict the expense of future projects or products by analyzing monetary costs and other factors.
Assist management in bidding on or determining price of service.
Break down all expenses related to a project including materials, labor, and other resources.
Plan project budgets.
Manage field employees and tradesmen in the execution of assignment from start to finish
Track projects throughout its course and recommend budget adjustments.
Follow up for customer satisfaction after satisfaction of each project
Required Qualifications:
Advanced customer service skills.
2 years experience required
Ability to multi-task and stay Organized
Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required
knowledge in furniture assembly if required
Associate's degree (A. A.), bachelor degree or 2 years education equivalency required
Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience
Ability to speak fluently english or spanish or any other language
Duties
Take incoming customer calls and answer customer request
Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service
Dispatch Service Technicians to complete service request at customer home or office
Debrief management after completion of each call.
Respond to all messages left overnight and call back customers ( if needed ).
Forecast workload for 2 - 3 days out
Follow up on all pending and recommended work with customer utilizing the pending work log.
Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer
call and standby technician on duty
Maintain accurate on customer history files in database
Update service database from service request ticket
Maintain service invoice log
Happy calls / customer surveys.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, and technical procedures.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Qualifications
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$46k-78k yearly est. 60d+ ago
Dental Front Office Coordinator
Select Dental Management 3.6
Front desk coordinator job in Gaithersburg, MD
Quince Orchard Dental Care proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!
Schedule: Full Time
Overview
We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.
Duties/Responsibilities
Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
Schedule and confirm patient appointments to maximize the provider schedules.
Present treatment plans and financial responsibilities effectively to patients.
Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
Maintain a positive and professional image, both individually and within the workspace.
Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
Other assigned duties and responsibilities per management.
Required Skills/Abilities
Dental office experience preferred.
Open Dental experience strongly preferred.
Bilingual in English and Spanish preferred
Excellent oral and written communication skills.
Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
Facility with Microsoft Office and dental practice management software.
Positively contribute to a respectful and collaborative working environment with coworkers.
Facilitate patient comfort, care, and satisfaction consistently.
Willingness to advance skills through continuing education opportunities.
Present to work during scheduled shifts.
Education and Experience
High School Degree.
Prior frontdesk experience in a dental office.
People management or staff/ project coordination experience.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods of periods of standing and bending.
Must be able to lift
Benefits for Full-Time Employees*
PTO, paid holidays, office closure days
Medical
Vision
Dental allowance
Uniform allowance, as needed
401(k) Eligibility
And many more!
*Benefits are subject to change and eligibility*
The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice.
Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.
$30k-37k yearly est. Auto-Apply 13d ago
Front Desk Recruitment Coordinator
VHC Health 4.4
Front desk coordinator job in Arlington, VA
Job Description
Qualifications
Purpose & Scope:
The FrontDesk Recruitment Coordinator supports recruiters and hiring managers, ensuring smooth workflow and a positive candidate experience. This individual works with Healthcare Recruitment team and administrative support to ensure effective recruitment processes and recommends strategic improvements to the Director or Recruitment and Assistant Director of Operations. The FrontDesk Recruitment Coordinator is responsible for new candidate and internal transfer onboarding logistics, answering phones, data entry, auditing, lab coat fittings, placing orders and ensures new employees feel welcome. The Administrative Coordinator assists with the development of the recruitment plan in keeping patient care, and the hospital's mission and vision foremost at all times. The FrontDeskCoordinator must possess excellent communication (written/verbal) skills, strong organizational skills, attention to detail, time management, interpersonal skills and problem-solving abilities. The Administrative coordinator will be on-site supporting a remote team of recruiters.
Education:
An associate's degree is preferred.
Experience:
One year of HR or recruitment admin experience preferred.
One year of proficiency using medical terminology is preferred.
Certification/Licensure:
None.
$28k-35k yearly est. 5d ago
Front Desk Coordinator - Gaithersburg, MD
The Joint 4.4
Front desk coordinator job in Montgomery Village, MD
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Pay Range $16-$18/hr Depending on Experience
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. BONUS POTENTIAL
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$16-18 hourly 39d ago
Dental Front Office Coordinator
LP Dental 4.1
Front desk coordinator job in Falls Church, VA
Job Description
Dental Front Office Coordinator (Boutique, Fee-For-Service Practice)
We are a fee-for-service boutique dental practice seeking a warm, professional Front Office Coordinator to join our team 3-4 days per week. Our office is known for friendly team members, loyal patients, efficient systems, and a professional environment focused on exceptional service.
This role is ideal for someone who values organization, clear communication, and building long-term patient relationships. Experience in dentistry, healthcare, hospitality, or retail is welcome. Training on the job provided!
Key Responsibilities
Patient scheduling and care coordination
Treatment presentation, billing, and collections
High-level customer service in person, by phone, and email
Supporting daily office flow; light clinical support as needed (instrument sterilization, room turnover, dental assisting)
Schedule
Monday, Tuesday, Thursday: 7:30 AM - 4:30 PM, Optional Wednesdays
30-minute lunch break
Competitive pay based on experience
Benefits (after 90 days, if part-time)
Free dental care and Botox/Xeomin for you and your immediate family (lab and material fees excluded)
1 week PTO + 7 paid holidays
Scrub jackets, office swag, and lunches at monthly team meetings
Team bonding events 2-4 times per year (bowling, painting, happy hour, etc.)
Benefits (if full-time)
After 90 days: $90 Health insurance stipend with each paycheck
After 1 year: 401(K) with 3% employer match
We offer advanced and cosmetic dental services for all ages including Invisalign, Bioclear, ICON resin infiltration, veneers, laser dentistry, Botox/Xeomin, and EMS Guided Biofilm Therapy.
Ideal candidates are reliable, detail-oriented, and patient-focused with strong communication skills. Dental experience welcome but not required.
$29k-38k yearly est. 8d ago
Front Desk Coordinator - Gaithersburg, MD
The Joint Chiropractic 4.4
Front desk coordinator job in Montgomery Village, MD
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Pay Range $16-$18/hr Depending on Experience
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. BONUS POTENTIAL
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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OdW0ZUYcZB
Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more
Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible.
Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs.
Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free !
Job Description
--------------------------------------------------------------------------------------------
APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED
--------------------------------------------------------------------------------------------
Predict the expense of future projects or products by analyzing monetary costs and other factors.
Assist management in bidding on or determining price of service.
Break down all expenses related to a project including materials, labor, and other resources.
Plan project budgets.
Manage field employees and tradesmen in the execution of assignment from start to finish
Track projects throughout its course and recommend budget adjustments.
Follow up for customer satisfaction after satisfaction of each project
Required Qualifications:
Advanced customer service skills.
2 years experience required
Ability to multi-task and stay Organized
Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required
knowledge in furniture assembly if required
Associate's degree (A. A.), bachelor degree or 2 years education equivalency required
Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience
Ability to speak fluently english or spanish or any other language
Duties
Take incoming customer calls and answer customer request
Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service
Dispatch Service Technicians to complete service request at customer home or office
Debrief management after completion of each call.
Respond to all messages left overnight and call back customers ( if needed ).
Forecast workload for 2 - 3 days out
Follow up on all pending and recommended work with customer utilizing the pending work log.
Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer
call and standby technician on duty
Maintain accurate on customer history files in database
Update service database from service request ticket
Maintain service invoice log
Happy calls / customer surveys.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, and technical procedures.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Qualifications
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems.
Additional Information
All your information will be kept confidential according to EEO guidelines.
How much does a front desk coordinator earn in Waldorf, MD?
The average front desk coordinator in Waldorf, MD earns between $25,000 and $40,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Waldorf, MD
$31,000
What are the biggest employers of Front Desk Coordinators in Waldorf, MD?
The biggest employers of Front Desk Coordinators in Waldorf, MD are: