Front desk coordinator jobs in Waterford, MI - 663 jobs
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Front Desk Coordinator
Front Desk Receptionist
Receptionist
Receptionist
Central Transport 4.7
Front desk coordinator job in Warren, MI
We are looking for a Part Time Receptionist to join our team here in Warren, MI. As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinatefront-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations.
Specific Shift Requirements:
M,T, W, F 1pm - 6pm
Thurs 9am-5:30pm
Responsibilities:
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills:
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree and or Associates preferred
$26k-31k yearly est. 3d ago
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Front Desk Receptionist
Surgical Specialists Group of Michigan 3.1
Front desk coordinator job in Dearborn, MI
Job DescriptionDescription:
Job Opportunity: FrontDesk Receptionist - Multi-Specialty Surgical Practice (Gastroenterology, General Surgery, Colorectal Surgery, Bariatric Surgery, Minimally Invasive Surgery)
We are excited to announce that our multi-specialty surgical practice is expanding! We've recently opened a new location in Garden City and are looking for friendly, dedicated receptionists to join our team. As a receptionist, you will play a key role in providing exceptional patient service. You'll be responsible for checking patients in and out during clinic days and assisting with various office related tasks on non-clinic days. We have part time and full time availability! You'll be the first point of contact for patients, helping to ensure their experience is smooth and positive.
Job Details:
Schedule:
Hours: Monday through Friday, 8:30 am - 5:00 pm (closed weekends and holidays)
Clinic Days: Mondays and Thursdays (must be available)
Non-Clinic Days: Assist with office-related tasks
Part-Time: 16-39 hours per week (must be available on clinic days, at least 2 days per week)
Full-Time: 40 hours per week
Location:
Dearborn & Garden City offices. One-on-one training will be conducted at our main central office located in Saint Clair Shores.
Main Responsibilities include but not limited to:
Check in and out patients on our clinic days ( Typically Mondays and Thursdays at this time).
Assist the doctors and residents in the rooms if needed.
Make sure exam rooms remain clean and sanitized throughout the day.
Answer multi-line telephone in a courteous and timely manner
Schedule, cancel and reschedule appointments for routine office visits.
Obtain necessary medical records and documents prior to office visits thru Epic and Cerner.
Verify insurance coverage and benefits for appointments made to make sure services are covered for the dates of service
Obtain e-referrals and prior authorizations prior to upcoming visits that are required for office appointments, in-office procedures, and medications
Create schedules for upcoming clinic days
To be involved in any assigned ongoing projects in the future.
Job Type: Available Part time or Full-time
Pay: starting at $17.00 per hour
Full Time Benefits: Paid holidays, Paid time off and sick time, Health, Dental, Vision insurance
Requirements:
Education:
High school or equivalent (Required)
Experience:
Insurance Verification: 1 year (Preferred)
Customer service: 1 year (Required)
Medical terminology: 1 year (Required)
Computer skills: 1 year (Required)
Language:
Arabic (Preferred)
Ability to Train at Main location:
Saint Clair Shores, MI 48081: Relocate before starting work (Required)
Work Location: In person
$17 hourly 16d ago
Physical Therapy Front Office
Va Cboc Behavioral Health Lcsw Laguna Ca In Laguna Hills, California
Front desk coordinator job in Auburn Hills, MI
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Physical Therapy Support Specialist (PTSS) works to support the Center Therapy Director (CTD) and Staff Therapists, allowing them to focus on providing excellent patient care. The PTSS is responsible for therapy referral management, patient scheduling, assisting with patient registration and check-out, supply ordering, maintaining cleanliness of the therapy department, and may assist with some medical back office duties as assigned. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Schedule is Monday-Friday 8:00a-4:30p.
Responsibilities
Obtain timely authorizations from clients and/or insurance carriers for therapy treatments as prescribed by clinicians
Utilize the electronic referral module to maintain records for all active referrals of responsibility including detailing referral status, client/insurance/patient correspondence, etc.
Responsible for processing referrals utilizing company tools and resources to ensure that referrals are processed appropriately based on state guidelines or client specific direction.
Work with medical and therapy leadership to ensure our medical model is followed as it relates to therapy referrals.
Report any denials or delays to leadership as needed
Must ensure all authorized visits are scheduled according to the clinician's referral without going above the number of authorized visits or outside of authorized date range
Contact patients who miss an appointment and/or report missed appointment to employer
Document any cancelled or rescheduled appointments in the patient's EMR and partner with Center Operations Director (COD)/CTD to evaluate any cases that may be eligible for closure as an inactive case
Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping. Ensure accuracy in documentation.
Cross train to perform Front Office duties including greeting patients, obtaining authorization, check in/out, communicating wait times, answering multi-line telephone system, distributing employer results/paperwork, etc.
Responsible for daily therapy supply inventory management, wiping down treatment tables and equipment, washing/folding therapy linens, documenting equipment daily logs, performing Human Performance Evaluations (HPE's), and rooming patients for recheck appointments
Maintains therapy equipment including but not limited to hydrocollator, freezer, and paraffin and completes corresponding maintenance logs as applicable (daily/weekly/monthly/etc.)
In partnership with center leadership, assist with patient flow and volume
Keep patients informed of expected wait times during all aspects of the center visit
Assist in maintaining a neat, clean, and orderly appearance throughout the facility.
Facilitate maintenance and required service on all therapy equipment.
Follow HIPPA guidelines and safety rules
Complete reports/logs as assigned by center leadership
Attend center staff meetings or huddles as required
Participate in initial and ongoing training as required
May also perform various back office tasks including but not limited to urine drug screens and breath alcohol tests
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
Customarily has at least six months or more of referral management experience
Previous medical office experience preferred
Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated effective communication and interaction with employers, patients, providers, and other colleagues
Demonstrated ability to maintain working relationship with all levels of colleagues
Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook, and entry of data into various systems/applications
Strong teamwork with peers and center leadership team
$27k-34k yearly est. Auto-Apply 11d ago
Physical Therapy Front Office
Opportunitiesconcentra
Front desk coordinator job in Auburn Hills, MI
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Physical Therapy Support Specialist (PTSS) works to support the Center Therapy Director (CTD) and Staff Therapists, allowing them to focus on providing excellent patient care. The PTSS is responsible for therapy referral management, patient scheduling, assisting with patient registration and check-out, supply ordering, maintaining cleanliness of the therapy department, and may assist with some medical back office duties as assigned. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Schedule is Monday-Friday 8:00a-4:30p.
Responsibilities
Obtain timely authorizations from clients and/or insurance carriers for therapy treatments as prescribed by clinicians
Utilize the electronic referral module to maintain records for all active referrals of responsibility including detailing referral status, client/insurance/patient correspondence, etc.
Responsible for processing referrals utilizing company tools and resources to ensure that referrals are processed appropriately based on state guidelines or client specific direction.
Work with medical and therapy leadership to ensure our medical model is followed as it relates to therapy referrals.
Report any denials or delays to leadership as needed
Must ensure all authorized visits are scheduled according to the clinician's referral without going above the number of authorized visits or outside of authorized date range
Contact patients who miss an appointment and/or report missed appointment to employer
Document any cancelled or rescheduled appointments in the patient's EMR and partner with Center Operations Director (COD)/CTD to evaluate any cases that may be eligible for closure as an inactive case
Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping. Ensure accuracy in documentation.
Cross train to perform Front Office duties including greeting patients, obtaining authorization, check in/out, communicating wait times, answering multi-line telephone system, distributing employer results/paperwork, etc.
Responsible for daily therapy supply inventory management, wiping down treatment tables and equipment, washing/folding therapy linens, documenting equipment daily logs, performing Human Performance Evaluations (HPE's), and rooming patients for recheck appointments
Maintains therapy equipment including but not limited to hydrocollator, freezer, and paraffin and completes corresponding maintenance logs as applicable (daily/weekly/monthly/etc.)
In partnership with center leadership, assist with patient flow and volume
Keep patients informed of expected wait times during all aspects of the center visit
Assist in maintaining a neat, clean, and orderly appearance throughout the facility.
Facilitate maintenance and required service on all therapy equipment.
Follow HIPPA guidelines and safety rules
Complete reports/logs as assigned by center leadership
Attend center staff meetings or huddles as required
Participate in initial and ongoing training as required
May also perform various back office tasks including but not limited to urine drug screens and breath alcohol tests
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
Customarily has at least six months or more of referral management experience
Previous medical office experience preferred
Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated effective communication and interaction with employers, patients, providers, and other colleagues
Demonstrated ability to maintain working relationship with all levels of colleagues
Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook, and entry of data into various systems/applications
Strong teamwork with peers and center leadership team
Additional Data
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws
$27k-34k yearly est. Auto-Apply 11d ago
Front Desk Coordinator/Receptionist
Americenters, Inc.
Front desk coordinator job in Bloomfield Hills, MI
Job DescriptionBenefits:
401(k)
Company parties
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Join our team as a Client Services Specialist (FrontDeskCoordinator/Receptionist) in Bloomfield Hills, Michigan! We're a leading office business center provider with multiple Midwest locations. Experience a flexible workspace office environment, serving professional clients, while showcasing your exceptional customer service skills.
We're seeking candidates with professionalism, integrity, organizational skills, and reliability. Excellent communication abilities, both written and verbal, are essential. Bring your positive energy, interpersonal finesse, and enthusiasm to build strong connections with people. Attention to detail is crucial for executing daily tasks accurately. A history of long-term employment in previous positions is preferred.
Responsibilities include greeting clients and their associates, managing mail, answering calls, setting up conference rooms, and providing administrative support. This part-time, permanent position offers competitive hourly pay ($17.00) for 25 hours per week (9:00 am - 2:00 pm, Monday - Friday).
We value work-life balance and offer paid time off and paid holidays to our employees. Additionally, we provide a supportive and inclusive work culture that fosters personal and professional growth.
Apply now and become an integral part of our team!
Job Type: Part-time
Pay: $17.00 per hour
Expected hours: 25 per week
$17 hourly 24d ago
Volunteer Front Office Receptionist THIS IS NOT A PAID POSITION
Advisacare
Front desk coordinator job in Troy, MI
!!***
AdvisaCare is looking for an Administrative Volunteer to work in our Troy office, performing a variety of tasks from putting admission packs together, sitting at receptionist desk, helping with a variety of clerical tasks, and assisting the office manager and the Volunteer manager.
*Needed on Mondays and Wednesdays from 10am -2pm***
Clerical tasks are very important and supports our clinical teams. You will be trained and given the support you need to succeed. Come be apart of our team! The hours can be flexible for within the 8am-5pm weekday hours.
Requirements
Communication Skills able to greet visitors and work within an office administrative environment.
Must be willing to submit to a TB Test and Drug Test.
$27k-34k yearly est. Auto-Apply 12d ago
Front Desk Receptionist
Oakwayne Medical Center
Front desk coordinator job in Westland, MI
Job DescriptionSuccessful receptionist candidates will perform the following:
Answer multi-line telephone system in a courteous and timely manner
Schedule same-day appointments
Check patients in through eClinical
Complete process for checking out patients; schedule additional appointments when needed
Send patients to the assigned exam room
Update patient information when necessary
Request insurance eligibility on appointments
Verify copay amounts, update insurance plan information
Send patient portal invites to parents
Stock and order supplies as needed
Additional duties as assigned
$28k-36k yearly est. 21d ago
Front Desk Receptionist
Skin House
Front desk coordinator job in Birmingham, MI
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Free uniforms
We are currently seeking a dedicated and organized part time FrontDesk Receptionist to join our team at a thriving Medical & Wellness Spa in Birmingham, MI. As a FrontDesk Receptionist, you will play a vital role in assisting our team of professionals in delivering high-quality assistance and exceptional customer service to our clients.
The FrontDesk Receptionist responsibilities include greeting of all guests, answering phone calls, assisting guests with questions regarding services and products, booking all appointments, checking the guest into the computer system and charging for services performed. Additionally, the FrontDesk Representative assists with transitional cleaning of the clinic and spa area as needed.
Part-time position with potential to become full time in the future if interested.
Position Requirements:
Must be detail-oriented and have ability to multi-task.
Ability to be efficient and productive in a luxury, fast-paced environment.
Must have enthusiasm and possess excellent customer service skills.
Must possess basic math skills.
Enjoy working with people and possess a friendly and outgoing personality.
Excellent communication, listening and computer skills.
Must be a team player.
Must have evening & Saturday availability.
Duties and Responsibilities:
Be on time for shift and maintain consistent, regular attendance record
Properly open and close spa each day according to Standard Operating Procedures.
Accurately book, change and cancel spa appointments.
Acknowledge and greet everyone who enters and leaves the spa.
Ensure that the check-in, check-out and payment process is handled in accordance with company
policy
Provide callers and guests with detailed descriptions of spa treatments, packages, services, and
hours of operation.
Utilize spa computers with skill and proficiency; document guest information in electronic record as directed.
Learn and promote the spa, treatments, services, sessions and retail, as well as programs,
promotions and/or discounts available.
Handle guests questions and concerns promptly, professionally and courteously.
Maintain complete confidentiality in all guest matters in accordance with company policy;
Provide accurate, appropriate and immediate responses to all requests by guests, ensuring
complete guest satisfaction.
Maintain a clean, fully stocked and well organized work area.
Maintain a positive attitude and contribute toward a quality work environment.
Regularly attend, participate in and support training and staff meetings for the spa.
Assist in all areas of spa operation as requested by management.
Experience Requirements:
Minimum of 1 year of experience as a FrontDesk personnel, Customer Service representative, Administration or Hospitality field.
$28k-36k yearly est. 3d ago
Front Bar Receptionist
Face FoundriÉ
Front desk coordinator job in Birmingham, MI
Job Description
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
Benefits:
Paid Introductory Training
Ongoing Monthly Paid Training
Employee Referral Program
Client Referral Program
Base Pay + Sales Commission
Friends & Family Discount (10% off)
40% Product Discount + 60% Service Discount
Opportunities for Advancement
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
$28k-36k yearly est. 18d ago
Front desk/Receptionist
Clearstream
Front desk coordinator job in Detroit, MI
FrontDesk Receptionist in a fast paced Office Duties include: Greeting & Checking in and out patients Answering a multi line telephone Scheduling appointments Confirming appointment Light filing Keeping waiting area neat and tidy, restock coffee station Skills needed:
Ability to multi task
Enthusiastic
Positive Attitude
Be Punctual
Attendance mandatory
Hours of Operation
MONDAY 9:30 a.m. to 7:15 p.m.
TUESDAY 6:45 a.m. to 5:00 p.m.
WEDNESDAY 6:45 a.m. to 5:00 p.m.
PLEASE attach resume
$28k-36k yearly est. 60d+ ago
Front Desk Coordinator
Treatment Plan Coordinator In Orchard Park, New York
Front desk coordinator job in Shelby, MI
FrontDeskCoordinator - Be the First Smile Patients See!
Job Type: Full-time
About Us At our practice, patient care isn't just what we do-it's who we are. With empathy as our guiding principle, we're dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we're equipped with the tools and support to deliver excellent care.
Your Work Schedule
Monday: 8:45am-5pm
Tuesday: 8:45am-5pm
Wednesday: 8:45am-5pm
Thursday: 8:45am-5pm
Friday: 8:45am-5pm
*Will work 4-5 days per week and may work at the Refresh Dental practice in Rochester at times.
Your Role as a FrontDeskCoordinator
As a FrontDeskCoordinator, you'll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently.
Key Responsibilities
Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
Perform administrative duties such as sorting mail, scanning documents, and photocopying.
Answer phone calls, provide information, and schedule, verify, and confirm appointments.
Clearly explain dental procedures, policies, and services to patients.
Present financial arrangements and policies to patients while maintaining professionalism and empathy.
Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.
What You'll Need to Succeed
High School Diploma or equivalent (Associate's degree preferred).
1-5 years of customer service, insurance, or dental experience preferred.
Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
Strong communication, organizational, and multitasking skills.
Why You'll Love Working With Us
Paid Time Off: Competitive PTO that grows with your career.
Comprehensive Benefits: Including 401(k).
Career Growth: Access to continuing education and development opportunities.
Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork.
Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic.
Ready to Make a Great First Impression?
Apply now and join a team that's redefining dental care for the better!
North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization.
#NADG3
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$27k-34k yearly est. Auto-Apply 15d ago
Medical Front Desk - Receptionist
Silver Pine Medical Group
Front desk coordinator job in Macomb, MI
Family practice center with three locations providing cutting edge medicine with a personal touch to patients of all ages. Our Beaumont doctors check, test, monitor, vaccinate, x-ray, prevent, screen, manage, diagnose and treat you like family.
Job Description
Summary
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding services provided at the office and location of departments, offices, and employees within the organization. Perform administrative duties using specific knowledge of medical terminology and practice, clinic, or laboratory procedures. Schedule and register patients for visits, verify insurance, check out patients and collect co-pays.
Job Duties
Operate telephone switchboard to answer, screen, or forward calls, providing information or taking messages.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Hear and resolve complaints from customers or the public.
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with patient information, or other documents.
File and maintain patient records and adhere to patient confidentiality policy.
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Process and prepare memos, correspondence, travel vouchers, or other documents.
Receive payment and record receipts for services.
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Receive and route messages or documents, such as laboratory results or prescription refills to appropriate staff.
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Qualifications
High School Graduate or GED
1 year frontdesk experience in a medical environment preferred
Basic knowledge of medical terminology
Demonstrated computer skills for documenting patient care in an electronic medical record
ICD-9 CM Knowledge a plus
Ability to communicate effectively in person, on the telephone, and in writing
Ability to work independently and as a team
Ability to read and comprehend patient medical charts, medical terminology, prescription medications, and physician messages
Additional Information
Must be flexible with schedule and able to work Saturdays. May have to work at multiple locationsl within the Sterling Heights, Shelby Township area.
$28k-36k yearly est. 14h ago
Front Desk Receptionist
Fantastic Sams Cut & Color of Detroit
Front desk coordinator job in Utica, MI
Job Description
Fantastic Sams Shelby is looking for a Receptionist to join our salon. The Receptionist will greet and assist clients, in addition to answering phones and making appointments.
The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment.
Responsibilities:
Guest services - Welcome guests, employees, and clients who arrive at the salon and clarify the purpose of their visit and who they want to see. Answer all phone calls. Send confirmation texts to client about their appointment.
Morning and evening shifts available.
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$28k-36k yearly est. 24d ago
Front Desk (Dog Daycare)
Detroit Dog Daycare
Front desk coordinator job in Detroit, MI
Canine to Five is currently seeking a frontdesk representative/customer service associate for our busy midtown Detroit location!
Our ideal candidate is a people person, thrives in a fast-paced, detail-oriented environment, makes it a personal mission to beat a sales goal, remembers a face, all while making sure that each of our customers needs are met. It's a given that they must also love dogs, but who doesn't?!!
WE HAVE PERKS!
Health, Vision and Dental
Paid Time Off
Customer Tips
Profit Sharing Bonus
Benefits for full-time employees
Paid Breaks
Community Discounts
Growth Opportunities
Responsibilities:
Answer phones and respond to customer inquiries and issues
Relay information to our clients about their dog's stay including behavior, habits and facility activities
Create and sustain professional long term relationships with customers
Ensure all customers have a positive interaction (i.e. 10-4 rule)
Handle customer concerns in a proactive and professional manner
Overall, create and maintain a friendly and positive atmosphere
Meet assigned Daily/Weekly/Monthly Sales Goals
Requirements :
Loves dogs and is very comfortable handling dogs of all sizes.
Ability to meet and exceed a sales goal regularly
Excellent verbal and written communication
Team-oriented, Positive, Can-Do Attitude
Familiar with Gmail, Google Drive and Google Calendar
Outgoing personality with a customer-centric mindset
Proven success and comfort with managing multiple priorities
Ability to plan, negotiate, and problem solve
Adaptable to unexpected situations and problems
Two or more years of relevant Customer Service/Sales experience
Attention to detail
Morning and weekend availability
Availability to work a minimum of 3-5 shifts per week, mornings and weekends
Schedule:
Varying shifts between 6:30am-8:00pm Monday-Friday
Rotating weekends and holidays
Shorter Sunday shifts: 8-11:00am, 5-8:00pm
Compensation:
$12.50/hour + Tips after 60 days
Profit Sharing Bonuses
COVID-19 considerations: Learn more about what we are doing to keep our team safe. *****************************************************************************
$12.5 hourly Auto-Apply 60d+ ago
Front Desk Receptionist (Ypsilanti)
Dental Dreams 3.8
Front desk coordinator job in Ypsilanti, MI
Job Description
The Role: KOS Services Inc. / Dental Dreams LLC in Ypsilanti, MI is now hiring FrontDesk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will have great customer service skills with a passion for helping others. Bilingual - Spanish proficiency is a plus!
Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Life insurance, Pet insurance, and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual - Spanish (preferred)
Excellent Customer Service experience
Dentrix and/or Eaglesoft experience (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$28k-33k yearly est. 19d ago
Front Desk Receptionist
Brightspring Health Services
Front desk coordinator job in Grosse Pointe, MI
Our Company
Gateway Pediatric Therapy
Gateway Pediatric Therapy provides ABA services for children ages 2-21 with Autism Spectrum Disorder, developmental disabilities and other language delays. Hours of operation are Monday-Friday 7:30am-7:30pm and Saturdays 9am-2pm. We are looking for a FrontDesk Receptionist at our Dearborn location who has availability for a flexible schedule Monday-Friday.
Responsibilities
Ability to be physically active/move quickly
Flexibility
Creativity and problem solving
Multitasking
Answering phones, taking messages, and transferring calls
Willingness to work as a team to clean and maintain the clinic
Love for working with children
Qualifications
High school or equivalent required
Bachelor's degree not required, but preferred
Frontdesk: 1 year preferred
Driver's License required
Reliable means of personal transportation
NO PAST CRIMINAL HISTORY
Passion for working with children
Maintaining respect and confidentiality for all clients
Ability to lift 30 pounds required
Ability to communicate clearly and effectively both verbal and in writing
Work cooperatively with other professionals and staff to facilitate positive interactions for clients and all involved in the client's education
About our Line of Business Gateway Pediatric Therapy, an affiliate of BrightSpring Health Services, is a leading provider of comprehensive pediatric therapy services. We are dedicated to enriching the lives of children and adolescents on the autism spectrum. With a focus on individualized care and evidence-based practices, Gateway provides a flexible and dynamic process for applied behavior analysis (ABA) therapy. Our team of experienced and compassionate therapists works collaboratively with families to create tailored treatment plans that address each child's unique needs and goals. Through personalized support and innovative therapies, we strive to empower children to reach their full potential and thrive in all aspects of their lives. For more information, please visit ******************************** Follow us on Facebook, LinkedIn, and Instagram. Salary Range USD $17.00 / Hour
$17 hourly Auto-Apply 7d ago
Front Desk
Retro Fitness 3.4
Front desk coordinator job in Rochester, MI
We are currently looking for someone to work 15 hours a week. These shifts would include two night shifts during the week and one weekend afternoon of your choosing! The FrontDesk employee is the face of the club; you are the person a member sees when he or she first walks
into the club. It is important that this person has a positive, upbeat personality with great communication ability. The FrontDesk employee wears many hats and should be able to multi task between answering phone calls, making a Retro Smoothies and assisting customers. Ideal candidates for the FrontDesk position will possess the following:
A positive upbeat personality.
Effective ability to communicate with customers, coworkers and managers.
The ability to multitask.
Customer service oriented.
Punctual, responsible and detail oriented.
CPR/AED training preferred.
Prior experience in a retail setting is preferred.
Responsibilities of the FrontDesk include but not limited to:
Greeting and checking in members as they come in.
Resolving customer issues in an effective manner.
Membership sales and retention.
Following up with prospects.
Selling in store merchandise such as Retro Smoothies cooler drinks, pro shop items etc.
Ensuring a safe and clean health club environment for members and staff.
Opening and closing the facility if scheduled.
Following company policies and procedures.
All FrontDesk employees are to wear company staff shirt along with either khaki pants or black athletic pant. Sneakers must be worn. No boots, heals or sandals. FrontDesk staff should be well groomed and neat.
Opening employees are required to be at club 15 minutes prior to the clubs opening time. This is to ensure all items on the Opening Checklist are performed before the clubs scheduled opening time. Closing employees are to close at the established time. Employees should not count money until all members have left the facility and the doors are locked.
Compensation: Start at $10.00/hour with increase after 90-day review
With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.
With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey!
Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit ******************** or *************************
$10 hourly Auto-Apply 60d+ ago
Front Bar Receptionist
Face FoundriÉ
Front desk coordinator job in Ann Arbor, MI
About FACE FOUNDRIÉ:
FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment.
FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We've been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 56 locations open and is continuing to expand nationwide.
FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.
Job Description:
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Responsible for maintaining an organized schedule.
Demonstrate, sell, recommend FACE FOUNDRIÉ products.
Work with the manager to notify when supplies of any kind are low to ensure we have all items on hand.
Assist in all in store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory product training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services; ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Preferred Salon Experience
Job Type: Part Time, Full Time
Education: Highschool, or equivalent
$28k-36k yearly est. 56d ago
Physical Therapy Front Office
Opportunitiesconcentra
Front desk coordinator job in Romulus, MI
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Physical Therapy Support Specialist (PTSS) works to support the Center Therapy Director (CTD) and Staff Therapists, allowing them to focus on providing excellent patient care. The PTSS is responsible for therapy referral management, patient scheduling, assisting with patient registration and check-out, supply ordering, maintaining cleanliness of the therapy department, and may assist with some medical back office duties as assigned. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Schedule is Monday-Friday 9:30a-6:00p.
Responsibilities
Obtain timely authorizations from clients and/or insurance carriers for therapy treatments as prescribed by clinicians
Utilize the electronic referral module to maintain records for all active referrals of responsibility including detailing referral status, client/insurance/patient correspondence, etc.
Responsible for processing referrals utilizing company tools and resources to ensure that referrals are processed appropriately based on state guidelines or client specific direction.
Work with medical and therapy leadership to ensure our medical model is followed as it relates to therapy referrals.
Report any denials or delays to leadership as needed
Must ensure all authorized visits are scheduled according to the clinician's referral without going above the number of authorized visits or outside of authorized date range
Contact patients who miss an appointment and/or report missed appointment to employer
Document any cancelled or rescheduled appointments in the patient's EMR and partner with Center Operations Director (COD)/CTD to evaluate any cases that may be eligible for closure as an inactive case
Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping. Ensure accuracy in documentation.
Cross train to perform Front Office duties including greeting patients, obtaining authorization, check in/out, communicating wait times, answering multi-line telephone system, distributing employer results/paperwork, etc.
Responsible for daily therapy supply inventory management, wiping down treatment tables and equipment, washing/folding therapy linens, documenting equipment daily logs, performing Human Performance Evaluations (HPE's), and rooming patients for recheck appointments
Maintains therapy equipment including but not limited to hydrocollator, freezer, and paraffin and completes corresponding maintenance logs as applicable (daily/weekly/monthly/etc.)
In partnership with center leadership, assist with patient flow and volume
Keep patients informed of expected wait times during all aspects of the center visit
Assist in maintaining a neat, clean, and orderly appearance throughout the facility.
Facilitate maintenance and required service on all therapy equipment.
Follow HIPPA guidelines and safety rules
Complete reports/logs as assigned by center leadership
Attend center staff meetings or huddles as required
Participate in initial and ongoing training as required
May also perform various back office tasks including but not limited to urine drug screens and breath alcohol tests
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
Customarily has at least six months or more of referral management experience
Previous medical office experience preferred
Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated effective communication and interaction with employers, patients, providers, and other colleagues
Demonstrated ability to maintain working relationship with all levels of colleagues
Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook, and entry of data into various systems/applications
Strong teamwork with peers and center leadership team
Additional Data
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws
$27k-34k yearly est. Auto-Apply 11d ago
Front Desk Receptionist (Ypsilanti)
Dental Dreams 3.8
Front desk coordinator job in Ypsilanti, MI
The Role: KOS Services Inc. / Dental Dreams LLC in Ypsilanti, MI is now hiring FrontDesk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will have great customer service skills with a passion for helping others. Bilingual - Spanish proficiency is a plus!
Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Life insurance, Pet insurance, and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual - Spanish (preferred)
Excellent Customer Service experience
Dentrix and/or Eaglesoft experience (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
How much does a front desk coordinator earn in Waterford, MI?
The average front desk coordinator in Waterford, MI earns between $24,000 and $38,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Waterford, MI
$30,000
What are the biggest employers of Front Desk Coordinators in Waterford, MI?
The biggest employers of Front Desk Coordinators in Waterford, MI are: