Front Desk Receptionist
Front desk coordinator job in Wichita Falls, TX
Local Medical Facility / Patient Account RepresentativeMedical Front Desk RepM-F 8-5$14+ depending on experience Key ResponsibilitiesPatient check-in & check out
Greet patients
Verify patient information such as address, phone number, DOB, and insurance information
Collect co-pays or payments as required
Ensure patient confidentiality
Appointment Scheduling
Schedule and confirm patient appointments
Coordinate with medical staff to accommodate urgent appointments
Reschdule as necessary
Confirm patient appointments
Patient Records Management
Maintain accurate electronic and paper records
Ensure all patient information is up-do-date
Assistant with medical record request and transfers
Telephone and email communications
Answer direct phone calls in a professional manner
Direct phone calls as needed
Relay messages to proper healthcare providers
Office Organization
Keep front desk area clean and organized
Order and maintain office supplies as needed
Assist with administrative tasks as requested
Qualifications
High school diploma or equivalent
Previous front desk experience
Clean and presentable look
Excellent written and verbal communication skills
Proficiency is using electronic health record systems and basic office software
Ability to work in fast paced environment
Front Desk Receptionist
Front desk coordinator job in Wichita Falls, TX
Job Description Local Medical Facility / Patient Account RepresentativeMedical Front Desk RepM-F 8-5$14+ depending on experience Key ResponsibilitiesPatient check-in & check out
Greet patients
Verify patient information such as address, phone number, DOB, and insurance information
Collect co-pays or payments as required
Ensure patient confidentiality
Appointment Scheduling
Schedule and confirm patient appointments
Coordinate with medical staff to accommodate urgent appointments
Reschdule as necessary
Confirm patient appointments
Patient Records Management
Maintain accurate electronic and paper records
Ensure all patient information is up-do-date
Assistant with medical record request and transfers
Telephone and email communications
Answer direct phone calls in a professional manner
Direct phone calls as needed
Relay messages to proper healthcare providers
Office Organization
Keep front desk area clean and organized
Order and maintain office supplies as needed
Assist with administrative tasks as requested
Qualifications
High school diploma or equivalent
Previous front desk experience
Clean and presentable look
Excellent written and verbal communication skills
Proficiency is using electronic health record systems and basic office software
Ability to work in fast paced environment
Receptionist - PRN
Front desk coordinator job in Wichita Falls, TX
Red River Hospital is the leading provider of inpatient and outpatient behavioral healthcare in Wichita Falls, TX. Our treatment services & specialized programs address drug and alcohol addiction and co-occurring mental illness.
Red River Hospital has been a leader in behavioral healthcare for over 40 years, providing superior healthcare treatment to the people, communities, and military installations we serve. We are a private inpatient 96 bed acute psychiatric facility dedicated to the treatment of behavioral health and substance abuse services. Located in Wichita Falls, Texas, Red River Hospital provides mental health and substance abuse treatment to the following populations:
Dedicated military personnel
Adults
Seniors
Adolescents (ages 12 through 17)
Our excellent staff is committed to the continuous improvement of behavioral healthcare by providing treatment opportunities that promote individual, family, and community wellness. As a team, we are dedicated to providing high quality, outstanding care and attending to the individual needs of each patient and their family in a caring and compassionate manner.
Serving Northern Texas and Southern Oklahoma
Our location in Wichita Falls allows for convenient access to residents of nearby Texas cities like Burkburnett as well as South Oklahoma cities like Lawton. Call the number below to begin the process of healing.
Mission, Vision & Values
Mission: To provide superior comprehensive behavioral healthcare and substance abuse services to the people, communities, and hospitals we serve.
Vision: To be the behavioral healthcare provider and employer of choice.
Values: Integrity, respect, excellence.
ESSENTIAL FUNCTIONS:
Perform general clerical duties assigned in accordance with the office procedures of the facility.
Answer and transfer telephone calls or take messages.
Sort and deliver incoming mail and send outgoing mail.
Schedule appointments and receive visitors.
Provide general information to staff, clients or the public.
Type, format or edit routine memos or other reports.
Copy, file and update paper and electronic documents.
Prepare and process bills and other office documents.
Collect information and perform data entry.
OTHER FUNCTIONS:
Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High School diploma or equivalent.
WORK SCHEDULE:
There are no guaranteed hours for this position; however, the ideal candidate for this position should have availability:
7:00am - 11:00pm Monday - Friday
7:00am - 11:00pm Saturday and Sunday
Front Desk Receptions
Front desk coordinator job in Lawton, OK
The Front Desk Associate serves as the first point of contact for guests, clients, and visitors. This role is responsible for welcoming individuals, managing inquiries, and ensuring smooth front office operations. The ideal candidate is organized, friendly, and able to multitask in a fast-paced environment.
Key Responsibilities:
Greet visitors warmly and provide a positive first impression.
Answer phone calls, emails, and messages; direct inquiries to the appropriate departments.
Check in and check out guests, clients, or patients (depending on industry).
Maintain the front desk area in a clean, organized, and professional condition.
Schedule appointments, manage calendars, and coordinate meetings.
Verify identification, process registrations, and handle paperwork as required.
Assist with administrative tasks such as filing, data entry, photocopying, and scanning.
Handle payments, invoices, or receipts when applicable.
Address customer concerns or requests promptly and professionally.
Monitor visitor access, maintain security protocols, and manage logbooks or badges.
Collaborate with other departments to ensure smooth workflow and communication.
Qualifications:
High school diploma or equivalent required.
Prior front desk, receptionist, or customer service experience preferred.
Strong communication, interpersonal, and customer service skills.
Proficiency in computer applications (Microsoft Office, scheduling software, etc.).
Ability to stay organized and handle multiple tasks at once.
Professional appearance and positive attitude.
Strong problem-solving abilities and attention to detail.
Key Skills:
Customer service
Communication (verbal and written)
Multitasking
Time management
Basic office administration
Conflict resolution
Computer literacy
Work Environment:
Fast-paced, customer-facing role
Requires long periods of sitting or standing
May involve handling confidential information
Often includes shift work, evenings, weekends, or holidays depending on business needs
Preferred qualifications:
Legally authorized to work in the United States
18 years or older
Receptionist
Front desk coordinator job in Wichita Falls, TX
Summary: To act as receptionist and telephone operator by relaying incoming customers and calls to the appropriate person by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
Answers multi-line telephone system, takes accurate messages and relays telephone calls in an efficient manner.
Greets, screens and directs incoming customers and vendors in a professional manner.
Operates standard office equipment including:
photocopy machine
facsimile machine
computer and printer
typewriter
multi-line telephone system
Collects money and credit cards for payment of goods and services from customers and places in cash drawer.
Prepares/Creates contracts and motor vehicle paperwork for sales personnel and/or managers on computer daily.
Types and files various correspondences and other documentation as required.
Maintains a professional office environment and promotes a positive image for the company.
Monitors facsimile machine, direct incoming documents to appropriate individuals and sends documents via facsimile as requested.
Performs other related duties as assigned.
12. Experience in the automotive field preferred
Skills:
Interpersonal Skills
Oral Communication Skills
Written Communication Skills
Reading Skills
Computer Literacy
Keyboard Skills
Telephone Etiquette
Customer Relations
Customer Service
Diplomacy
Professionalism
Filing
Math Aptitude
Organization
Time Management
Quickbooks Proficient preferred
Patient Services Coordinator Home Health - Full-time
Front desk coordinator job in Lawton, OK
LAW - Lawton, OK Enhabit Home Health 5123 W. Gore Blvd Lawton, Oklahoma 73505
Schedule:
Monday to Friday
8:00am-5:00pm
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice.
As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
Continuing education opportunities
Scholarship program for employees
Matching 401(k) plan for all employees
Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
Flexible spending account plans for full-time employees
Minimum essential coverage health insurance plan for all employees
Electronic medical records and mobile devices for all clinicians
Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
Must possess a high school diploma or equivalent.
Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
Previous experience in home health, hospice, or pediatrics is preferred.
Requirements*
Must possess a valid state driver license
Must maintain automobile liability insurance as required by law
Must maintain dependable transportation in good working condition
Must be able to safely drive an automobile in all types of weather conditions
* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyMedical Receptionist - Part Time
Front desk coordinator job in Lawton, OK
Part-time Description
The patient service specialist is responsible for all front office activities, including the reception area, mail, insurance verification, and patient data integrity. Employee acts as patient concierge for the reception/lobby area by providing excellent customer service. The employee will greet all customers, obtain registration data, collect co-pays, when required, and ensure patient confidentiality at all times. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Duties and Responsibilities:
Greets patients in a polite, prompt, and helpful manner. Proactively keeps patients informed on delays and expected time to be seen by the provider. Consistently provides superior internal and external customer service. Ensures patient flow runs smoothly and efficiently.
Obtains registration data, insurance information, and photo ID at each encounter.
Promptly and accurately enters patient data into the computer system.
Verifies patient's insurance. Accurately enter/update patient information and collect co-pays, co-insurance, and deductibles in accordance with the patient's insurance plan.
Follows all HIPAA guidelines and rules and explains practices to patients. Maintain proper personnel conduct and confidentiality of patent, staff, and physician information.
Balances daily charges. Ensures that any money received is safeguarded. Must have exceptional multi-tasking abilities
Manages patient charts, arranges referrals when needed, and sends patient information and records as requested by other medical entities with a high level of initiative and integrity.
Assists other staff when needed in a positive, team-centered manner.
Assist in scheduling and following up on provider referrals.
Ensures lobby remains clean and stocked with necessary items.
Seeks out methods and practices to minimize financial risk.
Contracts with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date.
The Clinic staff may also include ancillary personnel who are supervised by the professional staff.
Other duties as assigned. This is a safety-sensitive and confidential position.
Qualifications:
Education:
High School Diploma or equivalent required, Associates preferred.
Licenses/Certification:
Must obtain and maintain a current certification in BLS.
Experience:
1-3 years prior medical office experience is preferred.
Skills:
Understanding of medical coding and billing.
Knowledge of state and federal regulations including OSHA, HIPAA, blood-borne pathogens, and others.
Competent with common PC applications including Internet, Email, and Microsoft Office.
Ability to supervise, train, and evaluate new and current provider staff.
Working Conditions:
May be exposed to/occasionally exposed to patient elements.
Subject to varying and unpredictable situations and interruptions.
Occasionally subjected to irregular hours.
Occasional pressure due to a fast-paced environment.
The position may require lifting, carrying, or pushing equipment or patients.
Requirements
Physical Requirements:
Must be able to see with corrective eyewear.
Must be able to hear clearly with assistance.
May be exposed to infectious and contagious diseases.
May be in contact with patients under a wide variety of circumstances.
Able to handle emergency or crisis situations.
Will be required to wear protective equipment as necessary.
Ability to escort or transport patient by wheelchair or stretcher
Frequently: Sitting, walking, standing.
Occasionally: Bending, squatting, climbing, kneeling, twisting, lifting, carrying, pushing, traveling.
Ability to lift 15-20 pounds
Front Desk Agent
Front desk coordinator job in Wichita Falls, TX
JOIN OUR TEAM!
We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM")
At OHM, we are:
A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, communityinvolvement, & philanthropic outreach efforts.
Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
Seeking supportive, collaborative, detailed-oriented people to join our team!
At OHM, we offer:
401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible!
Health, Dental, Vision & Life Insurance
Paid Time Off, including Paid Parental Leave
Growth Potential and Career Advancement
Hotel/Restaurant Travel Perks & Discounts!
Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!
Now Hiring: Front Desk Agent Location: Fairfield Inn & Suites, Wichita Falls
Guest Service Representative.pdf
Essential Responsibilities:
Warmly greet guests and assist with registration and room assignments.
Handle guest inquiries about hotel services, dining, entertainment, and travel directions.
Manage room availability, guest accounts, and billing.
Post charges, process payments, and make change.
Make reservations and handle guest requests, including safekeeping of valuables.
Communicate effectively with other departments.
Follow hotel credit policies and ensure accurate cash handling.
Support team members and take on additional responsibilities as needed.
Skills & Abilities:
Strong leadership, communication, and organizational skills.
Ability to multitask, prioritize, and solve problems.
Proficiency with PMS and Microsoft Office.
Education & Experience:
High School diploma or GED preferred.
Hospitality customer service experience preferred.
Hours:
Flexible schedule, including nights, weekends, and holidays.
Physical Requirements:
Standing for long periods, light lifting up to 40 pounds.
Work Conditions:
Indoor environment with minimal exposure to adverse conditions.
O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.
Auto-ApplyPatient Services Representative
Front desk coordinator job in Lawton, OK
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
The Patient Services Representative is responsible for greeting patient(s), check-in, check-out, scheduling, and managing the telephones and messaging. Collects and posts copays, deductibles, and past due patient balances at the time of service. Promotes a team-oriented atmosphere and takes initiative in maintaining a tidy and safe clinical environment.
Essential Functions
Greets patients as they arrive at the clinic.
Checks patients in and completes the intake process to include insurance verification and updating demographic information.
Performs electronic chart pre-load process.
Scanning documents to the patient electronic chart
Collects / post co-pays and other monies due from the patient at the time of service (for current and past-due balances)
Answers phone calls and takes necessary action (Athena messages, overhead triage page, etc.)
Performs daily opening and closing procedures; rolls the telephones, generates morning close-out (as needed)
Scheduling\: creates, modifies, cancels patient appointments
Documents requests in for medication refills in Athena
Manages medical records (hard-copy and electronic)
Ability to multi-task in a face-paced environment
Communicates effectively and pleasantly, decisive decision-making skills.
Participates in orientation, instruction/training of new personnel.
Additional duties as assigned.
Follow management directives.
Knowledge/Skills/Abilities/Expectations
Basic computer knowledge.
Excellent customer service
Able to organize tasks, develop action plans, set priorities and function in stressful situations.
Ability to maintain a good working relationship both within the department and with other departments.
Must have good and regular attendance.
Must read, write, and speak fluent English.
Approximate percent of time required to travel\: less than 1%
Performs other related duties as assigned.
Education
High School diploma or GED required.
9-month program in medical career college with focus on front office duties and/or Medical Assistant degree preferred.
Experience
2+ years' experience in medical office receptionist, patient access, or medical scheduler preferred.
Primary care or specialty physician office setting preferred.
Auto-ApplyPatient Service Representative - Bilingual, English/Spanish
Front desk coordinator job in Lawton, OK
Job Description
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
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Medical Front Office
Front desk coordinator job in Lawton, OK
NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country.
At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success.
What we are looking for
NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority.
Responsibilities
Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to:
* Obtain personal and insurance data from the patient and inputs information into EMR system.
* Monitors the flow of patients, including placing patients into rooms as needed.
* Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
* Prepares daily deposit, reconciliation, and daily statistical information.
* Ensures an adequate stock of front office supplies and proper functioning of equipment.
* Answers telephone utilizing quality customer service skills.
* Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.
* Manages patient appointments scheduled via the NextCare website
* Notifies back office immediately of any urgent medical concerns a patient may be experiencing
* Educates patients on services offered by NextCare for their current or next visit
* Promptly notifies the Clinic Manager of any patient or employee safety concerns.
How you will make an impact
The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum.
Essential Education, Experience and Skills:
Education: Minimum of high school diploma or equivalent, have a Medical Administrative Assistant Certificate or equivalent is highly desired
Benefits:
NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.
Patient Access Rep
Front desk coordinator job in Wichita Falls, TX
Summary of Essential Functions
Knowledgeable of the insurance information required to properly process insurance claims and ensure prompt payment.
Knowledgeable of hospital policies concerning all admissions and registrations.
Fully versed in all aspects of the admitting office and the emergency room functions and duties.
Knowledgeable and obtain legal forms mandated by law.
Educational Requirements
High School Diploma or equivalent.
Must be able to communicate effectively in English, both verbally and in writing.
Qualifications/Knowledge/Skills/Abilities:
Clerical skills and background is needed to perform the functions of the job.
Admitting, insurance, collections and medical terminology are helpful.
Clerical abilities (typing, spelling, and communication).
Previous admitting/registration experience is helpful and desired.
Past collection and insurance experience is desired.
Must type 40 wpm and good clerical, communication, spelling, and public relation skills are required.
Requires the use of office equipment, such as computer terminals, telephones, copiers, 10 key calculators and other various office equipment.
Having patience and understanding is a must.
Flexible hours/scheduled according to needs of the department.
Ability to work under pressure and stress.
Physical Requirements
Requires eye-hand coordination and manual dexterity.
Requires corrected vision and hearing to normal range.
Must distinguish the difference between numbers and symbols.
On occasion may require some lifting up to 20 pounds.
Will be required to assist patients to their rooms, by walking, pushing in a wheelchair or calling nursing to assist.
Duties and Responsibilities
Ensures that highest possible customer service is delivered to both internal and external customers. Proactively approaches dissatisfied customers and implements customer service recovery measures to satisfy displeased customers.
Conducts a thorough search of patient name against the Eclipsys Master Patient Index (EMPI) in order to eliminate the risk of duplicating or making errors in selecting the correct patient or establishing a new Medical Record Number (MRN). Follows policy and procedures that govern the naming conventions, search practices and notification of changes to the MPI core data elements. Utilizes all systems available to verify information provided by patients/families. This includes collecting a copy of the patients(s) or guarantor's drivers' license(s) and insurance card(s).
Inputs third party payer information, according to what plan is considered primary payer, secondary payer, etc. Establishes the correct assignment of payer based on COB training materials. The department sets performance targets associated with write offs, denials and rejections. The target must be achieved in order to meet performance expectations.
To provide the highest possible customer service, patients are preregistered 2 working days to 2 weeks in advance of appointment/admission date daily. Contacts insurance company(ies) and notifies them of the patient's admission within next business day of admission and/or in accordance with Payer's contracted guidelines. Works with Utilization Review department and physician's offices to ensure that clinical requirements are obtained. Enters all benefits and pre-cert information in the account notes as instructed. Provides efficient documentation of time and person whom talked to when obtaining benefits and pre-certification data.
Based on benefit information obtained from the patient's insurance company, creates an accurate good faith estimate letter. Utilizes all available resources to obtain CPT & Procedure Codes i.e. CPT/Procedure Code books, websites, Medical Records Coding Help Line ect.
Provides patient/family with information on advanced directives, patient rights, consent for treatment, and obtains appropriate signatures. Prepares necessary patient packets and completes charts. Scans insurance cards, patient identification cards, and other admitting documents.
Quotes patient's co-share responsibility (co-payments, deductibles, & out of pocket amounts) to patient, negotiates payment options that lead towards compliance and minimizes collection expenses. Provides assistance applications to all patients with no or inadequate funding. Documents receipts of funds from patient and gives copy to patient at time of transaction. Files receipt of funds in department files. Reconciles petty cash count and reports overage/shortage to supervisor daily.
Will follow established procedure to ensure that Medicare Secondary Payer Questionnaire (MSPQ) are collected and accurately entered into the registration system. Will insure that Medicare A and/or Medicare B, along with any other applicable coverage, are shown in the correct position(s) on the Insurance Plan Screen in Eclipsys, and if not, to make the appropriate corrections.
Completes special assignments completely and in a timely manner, is quick to assist, demonstrates ability to work under deadlines and pressure. Works with Management in a positive manner when reporting trouble accounts.
Performs all other tasks/responsibilities as necessary.
Auto-ApplyReceptionist
Front desk coordinator job in Lawton, OK
Receptionist Job Responsibilities:
Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications systems.
About Us:
Ted Moore Auto Group is an Oklahoma-owned and locally operated automotive group with a primary focus within the automotive retailing industry. The company owns and operates several dealership franchises and collision centers within Oklahoma. The primary focus of Ted Moore Auto Group is to provide our customers the best experience, which is why we developed the Ted Moore Difference.
Benefits We Offer:
Some work schedule flexibility available
Benefit Packages available - Health, Dental, Vision, Life, Flex Spending Offered
Paid vacations
401K plan with match
Free Parking
Receptionist Job Duties:
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Answers all phone calls and ensures those calls get properly taken care of.
Directs visitors by maintaining employee and department directories; giving instructions.
Creates a welcoming and friendly environment in the dealership showroom.
Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
Maintains safe and clean reception area by complying with procedures, rules, and regulations.
Contributes to team effort by accomplishing related results as needed.
Receptionist Skills and Qualifications:
Telephone Skills
Verbal Communication
Microsoft Office Skills
Listening, Professionalism
Customer Focus
Organization
Informing Others
Handles Pressure
Phone Skills
Supply Management
Auto-ApplyReceptionist - PRN
Front desk coordinator job in Wichita Falls, TX
Perform clerical duties assigned in accordance with the office procedures of individual establishments. Red River Hospital is the leading provider of inpatient and outpatient behavioral healthcare in Wichita Falls, TX. Our treatment services & specialized programs address drug and alcohol addiction and co-occurring mental illness.
Red River Hospital has been a leader in behavioral healthcare for over 40 years, providing superior healthcare treatment to the people, communities, and military installations we serve. We are a private inpatient 96 bed acute psychiatric facility dedicated to the treatment of behavioral health and substance abuse services. Located in Wichita Falls, Texas, Red River Hospital provides mental health and substance abuse treatment to the following populations:
* Dedicated military personnel
* Adults
* Seniors
* Adolescents (ages 12 through 17)
Our excellent staff is committed to the continuous improvement of behavioral healthcare by providing treatment opportunities that promote individual, family, and community wellness. As a team, we are dedicated to providing high quality, outstanding care and attending to the individual needs of each patient and their family in a caring and compassionate manner.
Serving Northern Texas and Southern Oklahoma
Our location in Wichita Falls allows for convenient access to residents of nearby Texas cities like Burkburnett as well as South Oklahoma cities like Lawton. Call the number below to begin the process of healing.
Mission, Vision & Values
Mission: To provide superior comprehensive behavioral healthcare and substance abuse services to the people, communities, and hospitals we serve.
Vision: To be the behavioral healthcare provider and employer of choice.
Values: Integrity, respect, excellence.
ESSENTIAL FUNCTIONS:
Perform general clerical duties assigned in accordance with the office procedures of the facility.
Answer and transfer telephone calls or take messages.
Sort and deliver incoming mail and send outgoing mail.
Schedule appointments and receive visitors.
Provide general information to staff, clients or the public.
Type, format or edit routine memos or other reports.
Copy, file and update paper and electronic documents.
Prepare and process bills and other office documents.
Collect information and perform data entry.
OTHER FUNCTIONS:
Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High School diploma or equivalent.
WORK SCHEDULE:
There are no guaranteed hours for this position; however, the ideal candidate for this position should have availability:
7:00am - 11:00pm Monday - Friday
7:00am - 11:00pm Saturday and Sunday
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. null
Receptionist - Franchise Location
Front desk coordinator job in Lawton, OK
What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
What You'll Bring to the Team:
* Answer phones and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients how they would like to be scheduled
* Help to ensure all clients needs have been met during service both in person, over the phone or virtually
* Maintain office cleanliness and organization of resources with team members
* Other duties as assigned
Your Expertise:
* Experience working in a fast-paced environment
* Previous experience in a customer service environment
* Ability to multi-task
* Strong organizational and time-management skills
* Computer proficient with the ability to use Microsoft Office
It would be even better if you also had...
* High school diploma or equivalent
* Ability to work flexible schedule and/or in multiple locations
* Sales/marketing experience
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
What You'll Bring to the Team:
* Answer phones and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients how they would like to be scheduled
* Help to ensure all clients needs have been met during service both in person, over the phone or virtually
* Maintain office cleanliness and organization of resources with team members
* Other duties as assigned
Your Expertise:
* Experience working in a fast-paced environment
* Previous experience in a customer service environment
* Ability to multi-task
* Strong organizational and time-management skills
* Computer proficient with the ability to use Microsoft Office
Auto-ApplyReceptionist
Front desk coordinator job in Wichita Falls, TX
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
* Medical, Dental, Vision insurance
* 401(k)
* Associate assistance program
* Employee discounts
* Referral program
* Early access to earned wages for hourly associates (outside of CA)
* Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
* Paid Time Off
* Paid holidays
* Company provided life insurance
* Adoption benefit
* Disability (short and long term)
* Flexible Spending Accounts
* Health Savings Account
* Optional life and dependent life insurance
* Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
* Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
* Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
* Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
* May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
What it takes to be a Receptionist at Brookdale:
Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
Medical Support Assistant
Front desk coordinator job in Lawton, OK
The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below. Performs duties related to the receipt, intake and indexing of health and administrative information. MSA's will interface with personal computer applications as well as numerous Vista applications. The MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
IMPORTANT NOTICE: This is an open continuous announcement until September 30, 2026. Qualified applicants will be considered and referred as vacancies become available. This announcement may close without advanced notice.
Incumbent is responsible for providing advisory and technical assistance to Veterans and beneficiaries who come to the medical center seeking medical care, experiencing problems or requesting information. The incumbent is also responsible for coordinating all administrative activity in the immediate area and to provide support and assistance to the professional staff.
The duties of a Medical Support Assistant may include, but are not limited to:
* First line customer service representative. Greet and provide guidance to stakeholder at the outpatient clinics and hospital.
* Medical Support Assistant is responsible for the processing of hospital admissions, clinic appointments, registration of patients entering workload data and validation.
* Assists with managing consults, recall reminders, view alerts, mod sheets and encounters for assigned specialty clinics. Performs duties to capture increase through Insurance Capture Buffer (ICB), Patient Check-IN (PCI), Consult Toolbox, Consult Tracking Manager (CTM+), My HealtheVet (in-person authentication/secure messaging), patient updates and demographic changes. Ensure all consults are resolved within seven days and encounters are resolved daily. Each section will be responsible for providing guidance on scheduling within their section.
* On a weekly basis, summarizes the most frequent problems within the immediate area.
* Assists both the Veteran and appropriate professional staff in coordinating scheduled procedures and return appointments.
* Schedules appointments and provides information regarding unit, clinic and hospital policies, procedures and locations to patients,
family members, staff, etc., or refers to other resources for difficult questions or concerns. Maintains and monitors patient appointment schedules for the unit/clinic and communicates delays in scheduled appointments to the appropriate staff and patients.
* Monitor both clinic and operating room utilization. Make necessary adjustments to support the needs of the clinic. Schedule, cancel and reschedule a great variety of exams and procedures. Facilitate the scheduling of procedures and testing performed by other services. Contact next day appointments and no-shows. Oversee the daily processing of patients for inpatient and outpatient appointment and procedures. Review audio reminder cancellation and reschedule reports.
* Provide a detailed daily report to the Medical Administration Service leadership to include missed opportunities, consults, encounters, unsigned notes and orders and any other clinic issues that arise.
* Perform administrative follow-up actions
* Participate in team meetings to manage and plan patient care. Independently share information and collaborate with the medical team to assure continuity of care. Set priorities and deadlines. Estimate and report on expected milestones for completion of tasks. Communicate team success in performance goals and report progress to the supervisor.
* Monitor the status on progress of work and make adjustments in accordance with established priorities. Obtain assistance from their supervisors as needed for major issues or problems that arise.
* Safeguard sensitive information against unauthorized disclosures
Work Schedule: Full time; to include nights, weekends and overnight shifts. Work schedule will be determined upon selection.
Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of existing pay, higher or unique qualifications, or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement).
Remote: This is not a remote position
Telework: Not available
Virtual: This is not a virtual position
Financial Disclosure Report: Not required
Receptionist
Front desk coordinator job in Wichita Falls, TX
Job Description Local Law Office / ReceptionistPay: $15/hr Hours: Monday - Friday 9-5
Greet clients and visitors in a warm, professional manner
Answer, screen, and route incoming calls and emails to appropriate staff
Schedule and confirm appointments and maintain the firm's calendar
Receive, log, and distribute mail and legal documents
Ensure the reception area is clean, organized, and welcoming
Assist attorneys and paralegals with administrative support as needed
Maintain client confidentiality in accordance with firm policies and legal standards
Manage incoming and outgoing deliveries, including court filings and courier services
Provide general information to clients while avoiding giving legal advice
Perform basic office duties such as scanning, copying, filing, and data entry
Applicant Requirements:
Must have a clean background.
Pass a drug screen.
Medical Receptionist - Full Time
Front desk coordinator job in Lawton, OK
Full-time Description
The patient service specialist is responsible for all front office activities, including the reception area, mail, insurance verification, and patient data integrity. Employee acts as patient concierge for the reception/lobby area by providing excellent customer service. The employee will greet all customers, obtain registration data, collect co-pays, when required, and ensure patient confidentiality at all times. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Duties and Responsibilities:
Greets patients in a polite, prompt, and helpful manner. Proactively keeps patients informed on delays and expected time to be seen by the provider. Consistently provides superior internal and external customer service. Ensures patient flow runs smoothly and efficiently.
Obtains registration data, insurance information, and photo ID at each encounter.
Promptly and accurately enters patient data into the computer system.
Verifies patient's insurance. Accurately enter/update patient information and collect co-pays, co-insurance, and deductibles in accordance with the patient's insurance plan.
Follows all HIPAA guidelines and rules and explains practices to patients. Maintain proper personnel conduct and confidentiality of patent, staff, and physician information.
Balances daily charges. Ensures that any money received is safeguarded. Must have exceptional multi-tasking abilities
Manages patient charts, arranges referrals when needed, and sends patient information and records as requested by other medical entities with a high level of initiative and integrity.
Assists other staff when needed in a positive, team-centered manner.
Assist in scheduling and following up on provider referrals.
Ensures lobby remains clean and stocked with necessary items.
Seeks out methods and practices to minimize financial risk.
Contracts with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date.
The Clinic staff may also include ancillary personnel who are supervised by the professional staff.
Other duties as assigned. This is a safety-sensitive and confidential position.
Qualifications:
Education:
High School Diploma or equivalent required, Associates preferred.
Licenses/Certification:
Must obtain and maintain a current certification in BLS.
Experience:
1-3 years prior medical office experience is preferred.
Skills:
Understanding of medical coding and billing.
Knowledge of state and federal regulations including OSHA, HIPAA, blood-borne pathogens, and others.
Competent with common PC applications including Internet, Email, and Microsoft Office.
Ability to supervise, train, and evaluate new and current provider staff.
Working Conditions:
May be exposed to/occasionally exposed to patient elements.
Subject to varying and unpredictable situations and interruptions.
Occasionally subjected to irregular hours.
Occasional pressure due to a fast-paced environment.
The position may require lifting, carrying, or pushing equipment or patients.
Requirements
Physical Requirements:
Must be able to see with corrective eyewear.
Must be able to hear clearly with assistance.
May be exposed to infectious and contagious diseases.
May be in contact with patients under a wide variety of circumstances.
Able to handle emergency or crisis situations.
Will be required to wear protective equipment as necessary.
Ability to escort or transport patient by wheelchair or stretcher
Frequently: Sitting, walking, standing.
Occasionally: Bending, squatting, climbing, kneeling, twisting, lifting, carrying, pushing, traveling.
Ability to lift 15-20 pounds
Salary Description $15.38 - $19.23
Patient Service Representative - Bilingual, English/Spanish
Front desk coordinator job in Lawton, OK
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
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