Front desk coordinator jobs in Wichita, KS

Become a part of our caring community and help us put health first The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. The Receptionist role primarily consists of managing incoming and outgoing telephone calls, which account for approximately 60 to 70 percent of the workday. In addition to handling calls, the Receptionist greets visitors, determines the nature of their visit, issues visitor passes, maintains visitor logs, and either alerts the appropriate party of the visitor's arrival or directs visitors to the relevant office, department, or employee. The Receptionist also responds to routine inquiries from internal and external sources regarding topics such as organizational location, hours of operation, and contact information. Other duties may include administrative tasks such as booking meeting rooms, typing, organizing and distributing mail, and managing courier packages. Work is performed within defined parameters and established policies, under close supervision and with limited opportunity for independent decision-making. Use your skills to make an impact Required Qualifications High School Diploma or GED 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc. Must be passionate about contributing to an organization focused on continuously improving patient experiences and care Excellent customer service and phone etiquette Team player with a positive attitude Ability to multitask in a fast-paced environment Attention to detail and highly organized Knowledge of MS Office (Word, Excel, Outlook, Access) Preferred Qualifications: Value-based care model experience Knowledge of Medical Terminology Experience with EMR Systems (Electronic Medical Records) Bilingual in English and Spanish Additional Information Schedule: Monday - Friday 8:00 AM to 5:00 PM Alert Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Interview Format: MODERN HIRE As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Benefits: Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including: Health benefits effective day 1 Paid time off, holidays, volunteer time and jury duty pay Recognition pay 401(k) retirement savings plan with employer match Tuition assistance Scholarships for eligible dependents Parental and caregiver leave Employee charity matching program Network Resource Groups (NRGs) Career development opportunities #LI-BL1 Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $38,000 - $45,800 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Job DescriptionSalary: Hunter Health provides all-encompassing care for the Wichita community, including medical, dental, behavioral, vision, laboratory, radiology and pharmacy services, all in one place. We pride ourselves in providing the support patients need to take control of their health and their whole wellbeing. Our Hunter Health team is at the heart of our operations. From the initial interaction with a new patient to empowering individuals with the knowledge to manage their health - it begins with each member of our staff. Regardless of role or responsibility, every team member is a valuable part of living our mission and upholding our positive work environment with our Standards of Culture. We exist to improve the health and wellbeing of everyone in our community. Schedule: Monday through Friday, 40 hours per week Full Time Benefits: 20 days of PTO per year, plus 10 paid holidays. Employer-paid Benefits include: Basic life insurance Short-term disability Long term disability Employee Assistance Program with 12 free sessions per year Optional Benefits include: Medical Dental Vision Supplemental life insurance Accident and critical illness insurance Identity Theft Insurance 401k with Safe Harbor Plan match Summary: The Patient Intake Representative (PIR) is responsible for providing excellent customer service to our patients and to each person who enters the clinic. This position ensures accurate completion of patient documentation, determines patient payment details, collects and reconciles patient payments, and assists in scheduling for the clinic. The PIR functions in accordance with established federal, state, and clinic standards, while complying with all federal grants and Hunter Health Clinic (HHC) policies and procedures. Essential Functions: Greets patients and visitors whether in-person or on the telephone, while answering inquiries or referring to other individuals for further information. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone, managing schedule in real time to optimize patient access and creating opportunities for patient engagement. Maintains patient accounts and records by obtaining, recording, documenting and updating personal and financial information. Screens and enrolls eligible patients into clinics special population programs. Manages and records revenue by updating financial information, collecting patient charges, controlling credit extended to patients as well as filing and expediting third-party claims. Assists patients with registration forms, as needed Escalates patient concerns or complaints to leaders to address them, as needed. Maintains confidentiality with respect to proprietary information, patient information and employees as patients information. Tracks internal and external Release of Information (ROI) requests. Provides feedback to Business Operations Manager to provide suggestions for enhancements to current processes, providing innovative and creative solutions supporting organizational benchmarks and departmental billing goals. Travels when necessary to meet operational needs. Performs all other duties as assigned. Qualifications: High school diploma or GED is required. 1-2 years of experience in a prior customer service role is required. Experience in a clinic office setting is preferred. Bilingual abilities are preferred. Skills: Listens, identifies, and responds quickly and effectively to internal and external needs. Communicates effectively with all patients. Displays organizational skills, abilities to multi-task, and uses time and resources effectively. Displays good judgment and decision-making skills. Effectively collaborates and seeks clarification and confirms accuracy as needed. Utilizes teamwork to achieve desired results and contributes to projects while developing positive working relationships. Pursues goals with commitment and takes initiative eagerly. Demonstrates accuracy, thoroughness, and reliability; manages time and priorities; develops and follows work procedures. Evaluates own performance and accepts constructive feedback to continue learning. Physical and Mental Demands of the Job: All employees, including those who become disabled, must be able to perform the essential job function listed below, either unaided or with the assistance of a reasonable accommodation. The functions listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This essential functions document does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Talking: The ability to speak clearly and effectively. Average Hearing: The ability to hear average conversations and respond accordingly. Repetitive Motion: The ability to sit, stand, walk and use hands to handle, feel and reach. Finger Dexterity: The ability to use fingers to make small movements such as typing, picking up objects and pinching fingers together. Average Visual Abilities: The ability to focus on items clearly, including close vision, color vision and the ability to adjust focus. Working Conditions: The ability to work in a well-lit, climate-controlled environment, with a noise level that is occasionally high. There is potential exposure to infectious diseases. Physical Strength: The ability to occasionally lift and/or move up to 10 pounds. Mathematical Ability: The ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not an exhaustive list of all duties and responsibilities associated with this job. Hunter Health Clinic Inc. reserves the right to amend and change responsibilities to meet business and organizational needs. Hunter Health Clinic gives preference in employment opportunities to Native Americans who can perform required work regardless of age, sex, religion, or tribal affiliation.

About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Job Description: Ennoble Care is looking for a Full-time Patient Care Coordinator to work out of our Wichita, Kansas office. This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Patient Care Coordinator you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families. Responsibilities: Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care's electronic medical record system Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes Document all client communications (verbal or written) accurately Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities Become skilled at using technology including secure email, telephone system, electronic medical records, etc. Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications Excellent customer service skills demonstrated by positive feedback from customers and patients Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner Equipment Operation: Utilization of a computer, telephone, copy machine, and other office equipment as necessary Qualifications: Must be comfortable with speaking on the phone for large amounts of the day Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service Ability to take accurate notes to document each task in a timely manner Ability to multitask between different patients and workstreams while remaining organized and efficient with time Ability to thrive in a fast-paced environment Must be able to work from Monday through Friday, 8:30am - 5:00pm CST (or thereabouts), in-office. Must be proficient in using a computer, including Outlook and other Microsoft Office programs Knowledge of basic healthcare terms, conditions, roles, and basic care principles is helpful Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis. Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Office: Grene Vision Group Title: Patient Coordinator A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. Benefits: * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off and Paid Holidays * Competitive Base Pay + Bonus * Optical Education Reimbursement * Paid Maternity Leave Hours: * Full Time * Our offices are open Monday-Thursday 8am-5pm Friday 7am-4pm * You may have to work a little earlier/later as needed Essential Duties and Responsibilities: * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager Other Skills and Abilities: * Reliable transportation that would allow employee to go to multiple work locations with minimal notice * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Ability to interact with all levels of employees in a courteous, professional manner at all times Education and/or Experience: * High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: * 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) * Continuing education opportunities * Scholarship program for employees * Matching 401(k) plan for all employees * Comprehensive insurance plans for medical, dental and vision coverage for full-time employees * Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees * Flexible spending account plans for full-time employees * Minimum essential coverage health insurance plan for all employees * Electronic medical records and mobile devices for all clinicians * Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications * Must possess a high school diploma or equivalent. * Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services. * Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred * Previous experience in home health, hospice, or pediatrics is preferred. Requirements* * Must possess a valid state driver license * Must maintain automobile liability insurance as required by law * Must maintain dependable transportation in good working condition * Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.

Part-time Description The patient service specialist is responsible for all front office activities, including the reception area, mail, insurance verification, and patient data integrity. Employee acts as patient concierge for the reception/lobby area by providing excellent customer service. The employee will greet all customers, obtain registration data, collect co-pays, when required, and ensure patient confidentiality at all times. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Duties and Responsibilities: Greets patients in a polite, prompt, and helpful manner. Proactively keeps patients informed on delays and expected time to be seen by the provider. Consistently provides superior internal and external customer service. Ensures patient flow runs smoothly and efficiently. Obtains registration data, insurance information, and photo ID at each encounter. Promptly and accurately enters patient data into the computer system. Verifies patient's insurance. Accurately enter/update patient information and collect co-pays, co-insurance, and deductibles in accordance with the patient's insurance plan. Follows all HIPAA guidelines and rules and explains practices to patients. Maintain proper personnel conduct and confidentiality of patent, staff, and physician information. Balances daily charges. Ensures that any money received is safeguarded. Must have exceptional multi-tasking abilities Manages patient charts, arranges referrals when needed, and sends patient information and records as requested by other medical entities with a high level of initiative and integrity. Assists other staff when needed in a positive, team-centered manner. Assist in scheduling and following up on provider referrals. Ensures lobby remains clean and stocked with necessary items. Seeks out methods and practices to minimize financial risk. Contracts with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date. The Clinic staff may also include ancillary personnel who are supervised by the professional staff. Other duties as assigned. This is a safety-sensitive and confidential position. Qualifications: Education: High School Diploma or equivalent required, Associates preferred. Licenses/Certification: Must obtain and maintain a current certification in BLS. Experience: 1-3 years prior medical office experience is preferred. Skills: Understanding of medical coding and billing. Knowledge of state and federal regulations including OSHA, HIPAA, blood-borne pathogens, and others. Competent with common PC applications including Internet, Email, and Microsoft Office. Ability to supervise, train, and evaluate new and current provider staff. Working Conditions: May be exposed to/occasionally exposed to patient elements. Subject to varying and unpredictable situations and interruptions. Occasionally subjected to irregular hours. Occasional pressure due to a fast-paced environment. The position may require lifting, carrying, or pushing equipment or patients. Requirements Physical Requirements: Must be able to see with corrective eyewear. Must be able to hear clearly with assistance. May be exposed to infectious and contagious diseases. May be in contact with patients under a wide variety of circumstances. Able to handle emergency or crisis situations. Will be required to wear protective equipment as necessary. Ability to escort or transport patient by wheelchair or stretcher Frequently: Sitting, walking, standing. Occasionally: Bending, squatting, climbing, kneeling, twisting, lifting, carrying, pushing, traveling. Ability to lift 15-20 pounds Salary Description $15.38 - $20.19 per hour

Two FT positions open one is 3rd shift, every other weekend and holidays and one is FT shifts vary from days, evenings, nights, weekends and holidays. Essential Functions: 1. Responsible for accurate and timely registration for all hospital registrations including, but not limited to ER, out-patients, in-patients, Clinic and Observation customers. 2. Responsible for knowledge of and obtaining all pre-certification information prior to registration, from doctor's office's and/or insurance companies for both inpatient and outpatient registrations, per insurance requirements. 3. Responsible for contributing to customer relations by providing excellent customer service with immediate assistance to a prompt, easy and friendly registration process, contributing positively to patient satisfaction. 4. Scan documents to patient accounts under correct form name. 5. Responsible to be immediately available, as the first person in contact with emergency patients as they arrive to the Emergency Room, and to inquire about patient condition in order to provide appropriate triage notification to Emergency personnel. Responsible for providing very good customer service, contributing to increased patient satisfaction. 6. Responsible for monitoring numerous alarm systems and take appropriate actions according to policy and procedure. 7. Responsible for taking appropriate action during downtime of phone, alarm and/or computer system. 8. Responsible for correctly paging physicians, CRNA's and emergent pages. 9. Responsible for routing all incoming and outgoing calls to appropriate extensions. 10. Responsible for customer dismissals, by verifying accurate dismissal information, documenting according to department guidelines and performing accurate dismissal in computer system. 11. Depending on shift, responsible for distributing Emergency Department record to appropriate physician and provide information to Accounting and Health Information, stuff statements and UB-92's accurately, prepare daily census and any routine routing functions. 12. Displays enthusiasm, an interest in work and a willingness to expand professional knowledge base. 13. Responsible for retaining and performing any routine changes in Registration and Communication process, keeping abreast of any insurance updates or requirements and attending seminars as requested. 14. Responsible for demonstrating knowledge of departmental responsibilities during emergent alarms, knowledge and whereabouts for departmental manuals. 15. Performs other duties as assigned. Knowledge, Skills, and Abilities: Qualifications: Ability to read, spell, write clearly, calculate and type accurately. Skills in performing Excel and Word functions. Communication and computer skills. Phone Etiquette. Education: High school graduate and/or GED. Experience in working with the public, preferably in the medical environment. Knowledge of office procedures. Certification/Licensure: None. Code Blue Training: Ability to activate Code Blue system by dialing 200. Physical Demands: May require constant sitting. Requires occasional standing and walking. Occasionally lifting and carrying up to 30 lbs. May require pushing and pulling up to 30 lbs. Eye-hand coordination, and finger and manual dexterity are required. Requires corrected hearing and vision to normal range. Requires working under stressful conditions. Some exposure to hazardous materials may exist. Requires occasional bending, twisting, climbing, balancing, stooping, reaching overhead, grasping and kneeling. Requires the ability to distinguish letters or symbols. Ability to use office equipment such as computer terminals, typewriter, copier and fax machine. Repetitive movements involved in typing and keyboard entry are required. Working Conditions: Various shifts, including weekends and holidays, and overtime may be required.

We're small town techies, and Kansans, at heart. We want to see our communities thrive. Good hospitals, schools, booming businesses. If we can help make that happen with our fast internet, we are all about it. The thing is, we didn't get into broadband because we wanted to start a business in Kansas. We started a business because we wanted to provide broadband to Kansans. There's a difference. We're not a corporation, we're a small crew with huge aspirations. When you call us, you'll get a real person - a local - on the phone who cares about you and your community. And when you're ready for the fastest internet in the country, we'll come running. Opportunity: Are you someone that has a passion for helping others? Do you enjoy digging into details in order to solve problems? If so, this could be the opportunity you are looking for! We are seeking a Scheduling Specialist to join our team! This position plays a key role in bringing on new customers as we expand our Ideatek footprint across the state of Kansas. This position is also cross-trained to assist with dispatch operations. Location: This role may be remote or hybrid with occasional travel to Buhler or Wichita as needed. This role supports a weekend on-call rotation and some holidays. Key Responsibilities: Coordinate and manage the scheduling of wireless and fiber installations for residential and business customers. Support the Operations team by efficiently rescheduling and updating installation appointments as needed Partnering closely with our Operations, Sales, and Construction teams to relay critical updates. Deliver exceptional customer service, consistently going above and beyond to address customer needs, manage expectations, and ensure a positive experience. Clearly articulate schedule plans, changes, and relevant information to all appropriate internal team members. Contribute to additional project work as needed to support the team and business objectives. Proactively identify and resolve scheduling conflicts, optimizing technician time and customer satisfaction. Respond promptly to customer inquiries and dispatch update requests. Manage technician time allocations to maximize efficiency and coordinate with leads to address capacity constraints and fill scheduling gaps. Desired Attributes: Possess outstanding verbal and written communication skills, with a knack for active listening and effective problem resolution. Demonstrate excellent planning, organizational, and time management skills, with an ability to multitask effectively and prioritize. Strong critical thinking skills when analyzing scheduling scenarios, identifying potential issues, and implementing solutions. Maintain a high level of accuracy and attention to detail in all aspects of scheduling and record-keeping. Committed to providing outstanding customer service and building positive relationships. Adapt to changing priorities, manage unexpected challenges and maintain a positive attitude under pressure. Experience/Knowledge Required: 2+ years of relevant work experience in scheduling or dispatch. Experience working in scheduling software or CRM systems. Highly proficient in managing and prioritizing schedules in a high-volume environment. High School diploma or equivalent. Preferences: Previous experience in the telecommunications industry (wireless/fiber). Why Work for IdeaTek IdeaTek offers a culture where employee strengths are highlighted and recognized. A few of the key ways we strive to make employees feel valued include: Competitive base pay with discretionary quarterly bonus incentives. Quarterly bonuses are based on company-wide performance in combination with individual performance. Competitive benefits packages including medical, dental, life, and vision, along with 401k match Employee coaching and counseling services at no cost to employee, spouse, and children Tuition reimbursement for continuing education related to your individual growth goals Community engagement and volunteer opportunities This role is not eligible for Visa sponsorship. This role is not eligible for relocation. Salary and benefits commensurate with experience. Equal Opportunity Employer.

Full-time Description At HCW Hospitality, we believe first impressions set the tone for a memorable stay. As a Front Desk Agent, you'll be the face of our hotel, welcoming guests with warmth, professionalism, and a genuine smile. You'll manage check-ins and check-outs, respond to guest inquiries, and handle reservations, all while creating a seamless and enjoyable experience for every guest. WHAT YOU'LL DO As a Front Desk Agent at HCW Hospitality, you'll be at the heart of our guest experience. In this role, you will: Greet and welcome guests with enthusiasm, ensuring a smooth check-in and check-out process. Handle guest inquiries, reservations, and room assignments with accuracy and attention to detail. Provide exceptional service by anticipating guest needs and responding to requests promptly and courteously. Manage the daily operations of the front desk, including processing payments and balancing accounts. Stay informed about hotel services, amenities, and local attractions to provide personalized recommendations. Collaborate with team members across departments to ensure a seamless guest experience. Take on additional duties as assigned by management to support the smooth operation of the hotel. WHAT YOU BRING We're looking for someone who is passionate about hospitality and thrives in a dynamic, fast-paced environment. To succeed in this role, you'll need: A warm, welcoming demeanor with excellent communication and interpersonal skills. Experience in hospitality or customer service is a plus. Strong problem-solving abilities and a proactive approach to guest service. The ability to multi-task and remain composed under pressure. Proficiency in basic computer skills and familiarity with hotel management software is preferred. A team-player mentality with a commitment to providing exceptional guest experiences. JOIN HCW HOSPITALITY At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that's committed to making every moment count. Build your future with us at HCW Hospitality, where excellence isn't just expected-it's celebrated. We're an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Salary Description $15.00 per hour

Job DescriptionDescription: Register and assign rooms to guests. Issue room key and escort instructions to Guest Service Agent or directly to guest. Sort and track incoming mail and messages. Transmit and receive messages using all communication avenues. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Keep record of room availability and rate. Compute bill, collect payment, and make change for guests. Make, confirm, and cancel reservations via all communication avenues. Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. Make reservation, transportation, or entertainment reservations for guest. Deposit guest valuables in hotel safe deposit box. Ability to accurately use various office software. Have a full working knowledge and expertise of each shift including night audit. Requirements: Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Ability to accurately report information. Ability to assist with various office tasks as needed. Ability to scrupulously follow all StepStone and hotel policies and procedures. Attend required meetings. Projects and assignments are completed thoroughly, professionally, and with care. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Must have a comprehensive knowledge of all hotel departments and functions. Must have good mathematical and computer skills. High school education required. Relevant training and experience and additional education preferred. CPR and first aid training preferred. Additional language ability preferred. Flexible availability required, including 3rd shift.

Introduction: We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Must be at least 21 years old to perform liquor sales. Perks: Competitive wages Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Competitive Benefits Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the Baymont by Wyndham of Wellington, KS Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Tiny Teeth Pediatric Dentistry is adding a full-time administrative assistant/treatment coordinator to our growing team. Our ideal candidate is an energetic and positive individual that demonstrates a friendly demeanor and provides exceptional customer service in all patient interactions. Applicant must be professional, self-motivated, and able to multitask in a fast-paced environment. Tasks include but are not limited to answering high call volume, patient check in/check out, scheduling restorative appointments, verifying insurance coverage, treatment planning upcoming treatment, reviewing pre-treatment estimates with parents, and posting co-insurance payments to accounts. Previous dental office experience and treatment planning experience is required. Bilingual in English/Spanish is a plus. Excellent benefit package available including health/dental/vision and life insurance after 60 days, paid holidays, paid vacation, and 401k plan with profit sharing opportunity. Office hours are Monday- Thursday 7:45 am-5:00 pm, Friday 7:45 am- 2:00 pm. Interested applicants please respond by submitting your resume. Skills: Eaglesoft Scheduling Insurance Pediatric Treatment Planning Benefits: Medical Dental Vision 401k Compensation: $18-$20/hour

Requirements Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Ability to accurately report information. Ability to assist with various office tasks as needed. Ability to scrupulously follow all StepStone and hotel policies and procedures. Attend required meetings. Projects and assignments are completed thoroughly, professionally, and with care. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Must have a comprehensive knowledge of all hotel departments and functions. Must have good mathematical and computer skills. High school education required. Relevant training and experience and additional education preferred. CPR and first aid training preferred. Additional language ability preferred. Flexible availability required, including 3rd shift. Salary Description 14.50 hr

Hunter Health provides all-encompassing care for the Wichita community, including medical, dental, behavioral, vision, laboratory, radiology and pharmacy services, all in one place. We pride ourselves in providing the support patients need to take control of their health and their whole wellbeing. Our Hunter Health team is at the heart of our operations. From the initial interaction with a new patient to empowering individuals with the knowledge to manage their health - it begins with each member of our staff. Regardless of role or responsibility, every team member is a valuable part of living our mission and upholding our positive work environment with our Standards of Culture. We exist to improve the health and wellbeing of everyone in our community. Schedule: Monday through Friday, 40 hours per week Full Time Benefits: 20 days of PTO per year, plus 10 paid holidays. Employer-paid Benefits include: * Basic life insurance * Short-term disability * Long term disability * Employee Assistance Program with 12 free sessions per year Optional Benefits include: * Medical * Dental * Vision * Supplemental life insurance * Accident and critical illness insurance * Identity Theft Insurance * 401k with Safe Harbor Plan match Summary: The Patient Intake Representative (PIR) is responsible for providing excellent customer service to our patients and to each person who enters the clinic. This position ensures accurate completion of patient documentation, determines patient payment details, collects and reconciles patient payments, and assists in scheduling for the clinic. The PIR functions in accordance with established federal, state, and clinic standards, while complying with all federal grants and Hunter Health Clinic (HHC) policies and procedures. Essential Functions: * Greets patients and visitors whether in-person or on the telephone, while answering inquiries or referring to other individuals for further information. * Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone, managing schedule in real time to optimize patient access and creating opportunities for patient engagement. * Maintains patient accounts and records by obtaining, recording, documenting and updating personal and financial information. * Screens and enrolls eligible patients into clinic's special population programs. * Manages and records revenue by updating financial information, collecting patient charges, controlling credit extended to patients as well as filing and expediting third-party claims. * Assists patients with registration forms, as needed * Escalates patient concerns or complaints to leaders to address them, as needed. * Maintains confidentiality with respect to proprietary information, patient information and employees as patients' information. * Tracks internal and external Release of Information (ROI) requests. * Provides feedback to Business Operations Manager to provide suggestions for enhancements to current processes, providing innovative and creative solutions supporting organizational benchmarks and departmental billing goals. * Travels when necessary to meet operational needs. * Performs all other duties as assigned. Qualifications: * High school diploma or GED is required. * 1-2 years of experience in a prior customer service role is required. * Experience in a clinic office setting is preferred. * Bilingual abilities are preferred. Skills: * Listens, identifies, and responds quickly and effectively to internal and external needs. * Communicates effectively with all patients. * Displays organizational skills, abilities to multi-task, and uses time and resources effectively. * Displays good judgment and decision-making skills. * Effectively collaborates and seeks clarification and confirms accuracy as needed. * Utilizes teamwork to achieve desired results and contributes to projects while developing positive working relationships. * Pursues goals with commitment and takes initiative eagerly. * Demonstrates accuracy, thoroughness, and reliability; manages time and priorities; develops and follows work procedures. * Evaluates own performance and accepts constructive feedback to continue learning. Physical and Mental Demands of the Job: All employees, including those who become disabled, must be able to perform the essential job function listed below, either unaided or with the assistance of a reasonable accommodation. The functions listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This essential functions document does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. * Talking: The ability to speak clearly and effectively. * Average Hearing: The ability to hear average conversations and respond accordingly. * Repetitive Motion: The ability to sit, stand, walk and use hands to handle, feel and reach. * Finger Dexterity: The ability to use fingers to make small movements such as typing, picking up objects and pinching fingers together. * Average Visual Abilities: The ability to focus on items clearly, including close vision, color vision and the ability to adjust focus. * Working Conditions: The ability to work in a well-lit, climate-controlled environment, with a noise level that is occasionally high. There is potential exposure to infectious diseases. * Physical Strength: The ability to occasionally lift and/or move up to 10 pounds. * Mathematical Ability: The ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not an exhaustive list of all duties and responsibilities associated with this job. Hunter Health Clinic Inc. reserves the right to amend and change responsibilities to meet business and organizational needs. Hunter Health Clinic gives preference in employment opportunities to Native Americans who can perform required work regardless of age, sex, religion, or tribal affiliation.

Part-time Description The patient service specialist is responsible for all front office activities, including the reception area, mail, insurance verification, and patient data integrity. Employee acts as patient concierge for the reception/lobby area by providing excellent customer service. The employee will greet all customers, obtain registration data, collect co-pays, when required, and ensure patient confidentiality at all times. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Duties and Responsibilities: Greets patients in a polite, prompt, and helpful manner. Proactively keeps patients informed on delays and expected time to be seen by the provider. Consistently provides superior internal and external customer service. Ensures patient flow runs smoothly and efficiently. Obtains registration data, insurance information, and photo ID at each encounter. Promptly and accurately enters patient data into the computer system. Verifies patient's insurance. Accurately enter/update patient information and collect co-pays, co-insurance, and deductibles in accordance with the patient's insurance plan. Follows all HIPAA guidelines and rules and explains practices to patients. Maintain proper personnel conduct and confidentiality of patent, staff, and physician information. Balances daily charges. Ensures that any money received is safeguarded. Must have exceptional multi-tasking abilities Manages patient charts, arranges referrals when needed, and sends patient information and records as requested by other medical entities with a high level of initiative and integrity. Assists other staff when needed in a positive, team-centered manner. Assist in scheduling and following up on provider referrals. Ensures lobby remains clean and stocked with necessary items. Seeks out methods and practices to minimize financial risk. Contracts with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date. The Clinic staff may also include ancillary personnel who are supervised by the professional staff. Other duties as assigned. This is a safety-sensitive and confidential position. Qualifications: Education: High School Diploma or equivalent required, Associates preferred. Licenses/Certification: Must obtain and maintain a current certification in BLS. Experience: 1-3 years prior medical office experience is preferred. Skills: Understanding of medical coding and billing. Knowledge of state and federal regulations including OSHA, HIPAA, blood-borne pathogens, and others. Competent with common PC applications including Internet, Email, and Microsoft Office. Ability to supervise, train, and evaluate new and current provider staff. Working Conditions: May be exposed to/occasionally exposed to patient elements. Subject to varying and unpredictable situations and interruptions. Occasionally subjected to irregular hours. Occasional pressure due to a fast-paced environment. The position may require lifting, carrying, or pushing equipment or patients. Requirements Physical Requirements: Must be able to see with corrective eyewear. Must be able to hear clearly with assistance. May be exposed to infectious and contagious diseases. May be in contact with patients under a wide variety of circumstances. Able to handle emergency or crisis situations. Will be required to wear protective equipment as necessary. Ability to escort or transport patient by wheelchair or stretcher Frequently: Sitting, walking, standing. Occasionally: Bending, squatting, climbing, kneeling, twisting, lifting, carrying, pushing, traveling. Ability to lift 15-20 pounds Salary Description $15.38 - $20.19 per hour

Office: Grene Vision Group Title: Patient Coordinator A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. Hours: * Part Time * Our offices are open Monday-Wednesday 8am-5pm Thursday 7am-4pm, Friday 8am-12pm * You may have to work a little earlier/later as needed Essential Duties and Responsibilities: * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager Other Skills and Abilities: * Reliable transportation that would allow employee to go to multiple work locations with minimal notice * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Ability to interact with all levels of employees in a courteous, professional manner at all times Education and/or Experience: * High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job DescriptionSalary: 1. Assess staffing requirements and adjusts staffing as needed. Utilizes the acuity system, department staffing guidelines, and other applicable resources to identify staffing levels required.2. Coordinates patient admissions with physicians, admission clerks and nursing departments.3. Provides care in all nursing departments as necessary. Relieves staff for meal breaks when necessary.4. Serves as a member of Discharge Planning, Infection Control, Code Blue and/or Nursing Council Committees.5. Acts as clinical expert providing a resource for other staff. Acts as the representative of administrator outside of work hours.6. Communicate with hospital personnel, department directors and visitors.7. Communicate with patient and/or family. Provide information to the patient and/or family to educate them on disease process, hospital stay, and/or treatments. Communicate with patient and/or family and meet patient needs for courtesy, information, physical care, emotional care, safety, privacy, and confidentiality.8. Informs Department Directors, Division Vice Presidents and the President of problems and participate in resolution.9. As a member of nursing management, is involved in resource allocation and management. This includes monitoring and recording acuity statistics, staffing and documenting staffing decisions, and maintaining the master schedule and staffing work sheets.10. Obtains resources for all departments when Central Stores, Purchasing, Linen, Dietary, and Pharmacy are not open.11. As a member of nursing management observes and evaluates clinical practice. Reports observations to appropriate people.12. Communicates with external entities, resources and facilities. Examples include but are not limited to: Media, Nursing Facilities, Organ procurement organizations, acute care hospitals, mortuaries etc.13. Communicates with appropriate facilities regarding autopsies.14. Give patient baths, oral care and hair care.15. Take vital signs (temperature, pulse, respiration and blood pressures).16. Collect I & O information.17. Ambulate patients.18. Assist with activities in patient mobility and positioning.19. Collection of urine and fecal specimens.20. Obtain finger stick blood glucose readings.21. Transport patients by pushing pulling, lifting in a wheelchair, bed, cart or geri chair.22. Reposition patients with or without mechanical devices, by lifting, pulling and pushing.23. Report patient care changes to R.N. and physician.24. Collection of patient care information.25. Assist with revision NCP.26. Administer medications and IV's, including narcotics, according to hospital policy.27. Dressing changes.28. Administer treatments (NG, foley).29. Communicate with co-worker clearly and concisely.30. Organize and prioritize work to complete daily assignment.31. Start IV's.32. Document patient information concisely and legibly.33. Follow patient-specific plan of care.34. Assess the patient.35. Follow all infection control procedures and policies (including use of universal/standard precautions).36. Provide for patient safety.37. Participate in quality improvement assurance, assessment and improvement activities.38. Notify receiving nursing area of patient's condition and needs prior to transfer.39. Participates in the orientation and teaching of newly employed nursing personnel.40. Participates in nursing projects and/or revision and review of policies and procedures. 41. Performs other duties as assigned. Knowledge, Skills, and Abilities: Will be orientated to and maintain competence in working with patients in the following age categories: Med/Surg, ICU: Infant, pediatric, adolescent, adult, and geriatric patients. OB: Neonate, adolescent, and adult patients. OR; ER: Neonate, infant, pediatric, adolescent, adult, and geriatric patients. Competence at the beginning of employment will be measured through observation during orientation, math and medication administration testing, and review of documentation. Ongoing competence will be measured through observation of clinical practice, observation for performance evaluation, competency inservice and testing, and math and medication administration testing. See attached sheet for other initial and ongoing competence required by each department. Education: Graduate of a State Board approved or accredited school of nursing. BSN desirable. Experience: At least two years of clinical experience is necessary. Prefer 3-5 years, with experience in the ICU or ER setting. OB experience is also desirable. Certification/Licensure: a. Must be currently licensed in Kansas to practice as a registered professional nurse. Valid temporary permit to practice (if coming from out of state) is acceptable until receipt of the license. Code Blue Training: a. A minimum training level of BLS is required. b. Acquire and maintain ACLS training. c. Acquire and maintain Neonatal resuscitation training. Job can demand constant walking. Sitting may be required occasionally, as well as frequent standing. Occasionally requires lifting and carrying up to 35 lbs. May also require pushing and pulling up to 35 lbs. Job requires full range of body motion, with occasional twisting, climbing, balancing, stooping, kneeling, crawling, and reaching. Job may require reaching overhead. Job requires the ability to handle and lift patients. Eye-hand coordination, and finger and manual dexterity are required. Requires corrected hearing and vision to normal range. Job requires working under stressful conditions and/or irregular hours. Some exposure to communicable diseases, sharps, and hazardous material is anticipated. The PCC job requires potential exposure to body fluids and radiation. It requires the ability to distinguish letters and symbols. Use of office equipment such as telephones, copying machines, and intercom may be required. Repetitive movements such as writing are required. Includes working all nursing departments, working weekends and holidays, with potential for varied shifts and overtime. Full time positions are exempt status.

We're small town techies, and Kansans, at heart. We want to see our communities thrive. Good hospitals, schools, booming businesses. If we can help make that happen with our fast internet, we are all about it. The thing is, we didn't get into broadband because we wanted to start a business in Kansas. We started a business because we wanted to provide broadband to Kansans. There's a difference. We're not a corporation, we're a small crew with huge aspirations. When you call us, you'll get a real person - a local - on the phone who cares about you and your community. And when you're ready for the fastest internet in the country, we'll come running. Opportunity: Are you someone that has a passion for helping others? Do you enjoy digging into details in order to solve problems? If so, this could be the opportunity you are looking for! We are seeking a Scheduling Specialist to join our team! This position plays a key role in bringing on new customers as we expand our Ideatek footprint across the state of Kansas. This position is also cross-trained to assist with dispatch operations. Location: This role may be remote or hybrid with occasional travel to Buhler or Wichita as needed. This role supports a weekend on-call rotation and some holidays. Key Responsibilities: Coordinate and manage the scheduling of wireless and fiber installations for residential and business customers. Support the Operations team by efficiently rescheduling and updating installation appointments as needed Partnering closely with our Operations, Sales, and Construction teams to relay critical updates. Deliver exceptional customer service, consistently going above and beyond to address customer needs, manage expectations, and ensure a positive experience. Clearly articulate schedule plans, changes, and relevant information to all appropriate internal team members. Contribute to additional project work as needed to support the team and business objectives. Proactively identify and resolve scheduling conflicts, optimizing technician time and customer satisfaction. Respond promptly to customer inquiries and dispatch update requests. Manage technician time allocations to maximize efficiency and coordinate with leads to address capacity constraints and fill scheduling gaps. Desired Attributes: Possess outstanding verbal and written communication skills, with a knack for active listening and effective problem resolution. Demonstrate excellent planning, organizational, and time management skills, with an ability to multitask effectively and prioritize. Strong critical thinking skills when analyzing scheduling scenarios, identifying potential issues, and implementing solutions. Maintain a high level of accuracy and attention to detail in all aspects of scheduling and record-keeping. Committed to providing outstanding customer service and building positive relationships. Adapt to changing priorities, manage unexpected challenges and maintain a positive attitude under pressure. Experience/Knowledge Required: 2+ years of relevant work experience in scheduling or dispatch. Experience working in scheduling software or CRM systems. Highly proficient in managing and prioritizing schedules in a high-volume environment. High School diploma or equivalent. Preferences: Previous experience in the telecommunications industry (wireless/fiber). Why Work for IdeaTek IdeaTek offers a culture where employee strengths are highlighted and recognized. A few of the key ways we strive to make employees feel valued include: Competitive base pay with discretionary quarterly bonus incentives. Quarterly bonuses are based on company-wide performance in combination with individual performance. Competitive benefits packages including medical, dental, life, and vision, along with 401k match Employee coaching and counseling services at no cost to employee, spouse, and children Tuition reimbursement for continuing education related to your individual growth goals Community engagement and volunteer opportunities This role is not eligible for Visa sponsorship. This role is not eligible for relocation. Salary and benefits commensurate with experience. Equal Opportunity Employer.