A front desk host operates the reception area of a hotel, motel, or resort. They are responsible for checking guests in and out, processing payments, addressing guest concerns, and communicating with other hospitality departments to ensure optimal guest satisfaction.

On top of these key duties, a front desk host's tasks may include assisting with reservations, managing gift cards, operating the switchboard, and assisting guests with special needs.

Since a front desk host is usually the first person that guests interact with, they have to be pleasant and professional as they play a huge role in guests' first impression of the hotel. Good grooming and a friendly attitude are a must. They must also have great communication skills to ensure guests' needs are properly met and interpersonal skills to maintain good relationships with other departments.

Moreover, a front desk host should be physically fit enough to stand for long periods.

A high school diploma is enough to qualify for the role of a front desk host. Still, a bachelor's degree in hospitality management or something similar can be a great advantage. Experience working the front desk or other customer service jobs may also be beneficial.

What Does a Front Desk Host Do

There are certain skills that many front desk hosts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed integrity, interpersonal skills and organizational skills.

How To Become a Front Desk Host

If you're interested in becoming a front desk host, one of the first things to consider is how much education you need. We've determined that 47.4% of front desk hosts have a bachelor's degree. In terms of higher education levels, we found that 1.9% of front desk hosts have master's degrees. Even though some front desk hosts have a college degree, it's possible to become one with only a high school degree or GED.

Front Desk Host Career Paths

Average Salary for a Front Desk Host

Front Desk Hosts in America make an average salary of $31,080 per year or $15 per hour. The top 10 percent makes over $37,000 per year, while the bottom 10 percent under $25,000 per year.
Average Front Desk Host Salary
$31,080 Yearly
$14.94 hourly
$25,000
10 %
$31,000
Median
$37,000
90 %

What Am I Worth?

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Front Desk Host Education

Front Desk Host Majors

16.3 %

Front Desk Host Degrees

Bachelors

47.4 %

High School Diploma

26.0 %

Associate

15.9 %

Top Skills For a Front Desk Host

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 28.0% of front desk hosts listed front office on their resume, but soft skills such as integrity and interpersonal skills are important as well.

  • Front Office, 28.0%
  • Positive Attitude, 12.8%
  • Gift Cards, 10.3%
  • Customer Transactions, 10.1%
  • Greeting Guests, 10.0%
  • Other Skills, 28.8%

Choose From 10+ Customizable Front Desk Host Resume templates

Zippia allows you to choose from different easy-to-use Front Desk Host templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Front Desk Host resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Front Desk Host Demographics

Front Desk Host Gender Distribution

Female
Female
58%
Male
Male
42%

After extensive research and analysis, Zippia's data science team found that:

  • Among front desk hosts, 57.9% of them are women, while 42.1% are men.

  • The most common race/ethnicity among front desk hosts is White, which makes up 53.8% of all front desk hosts.

  • The most common foreign language among front desk hosts is Spanish at 36.4%.

Online Courses For Front Desk Host That You May Like

Advertising Disclosure  The courses listed below are affiliate links. This means if you click on the link and purchase the course, we may receive a commission.
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Top Front Desk Host Employers

Most Common Employers For Front Desk Host

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1Academy of Art University$41,846$20.124
2Hyatt Hotels$34,773$16.7258
3Marriott International$32,194$15.4819
4The Cheesecake Factory$31,707$15.2447
5The Walt Disney Company$31,396$15.0924
6Best Western$31,006$14.915
7Hilton$30,816$14.829
8Hyatt Place Waikiki Beach$30,672$14.7532
9Bob Evans Restaurants$30,054$14.454
10Darden Restaurants$30,009$14.436