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Where do you want to work?
Deal with People
Unpleasant/Angry People
Outdoors/walking/standing
$20,745
Average Salary
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Most food and beverage service jobs are entry-level jobs and do not require a high school diploma. The majority of workers receive short-term on-the-job training.
Most states require workers, such as nonrestaurant servers, who serve alcoholic beverages to be 18 years of age or older.
EducationThere are no formal education requirements for becoming a food and beverage serving worker.
TrainingMost workers learn their skills through short-term on-the-job training, usually lasting several weeks. Training includes basic customer service, kitchen safety, safe food-handling procedures, and good sanitation habits.
Some employers, particularly those in fast-food restaurants, teach new workers with the use of self-study programs, online programs, audiovisual presentations, or instructional booklets that explain food preparation and service procedures. However, most food and beverage serving and related workers learn their skills by watching and working with more experienced workers.
Some full-service restaurants provide new dining room employees with classroom training sessions that alternate with periods of on-the-job work experience. The training communicates the operating philosophy of the restaurant, helps new employees establish a personal rapport with other staff, teaches employees formal serving techniques, and instills a desire in the staff to work as a team.
Some nonrestaurant servers and bartender helpers who work in establishments where alcohol is served may need training on state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate such training, which typically lasts a few hours and can be taken online or in-house.
AdvancementAdvancement opportunities are limited to those who remain on the job for a long time. However, some dining room and cafeteria attendants and bartender helpers may advance to waiter, waitress, or bartender positions as they learn the basics of serving food or preparing drinks.
Important QualitiesCommunication skills. Food and beverage serving and related workers must listen carefully to their customers’ orders and relay them correctly to the kitchen staff so that the orders are prepared to the customers’ request.
Customer-service skills. Food service establishments rely on good food and customer service to keep customers and succeed in a competitive industry. As a result, workers should be courteous and be able to attend to customers’ requests.
Physical stamina. Food and beverage serving and related workers spend most of their worktime standing, carrying heavy trays, cleaning work areas, and attending to customers’ needs.
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Average Length of Employment
Top Careers Before Front Desk Host
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Gender
Female
60.4%Male
36.7%Unknown
3.0%Ethnicity
White
73.7%Hispanic or Latino
15.1%Asian
8.9%Unknown
1.6%Black or African American
0.7%Languages Spoken
Spanish
41.7%Portuguese
8.3%Cantonese
8.3%French
8.3%Chinese
5.6%Mandarin
5.6%Italian
5.6%Swedish
2.8%Khmer
2.8%Czech
2.8%Russian
2.8%Arabic
2.8%Korean
2.8%Front Desk Host
Unfortunately we don’t have enough data for this section.
Schools
Indiana State University
8.9%San Francisco State University
8.9%University of Massachusetts - Boston
5.4%Arizona State University
5.4%Central Connecticut State University
5.4%Rockland Community College
5.4%Georgia State University
5.4%University of Phoenix
5.4%Texas A&M University
5.4%Northeastern University
5.4%Santa Monica College
5.4%George Mason University
5.4%Washington State University
3.6%University of San Francisco
3.6%University of South Carolina - Columbia
3.6%Johnson & Wales University
3.6%Santa Rosa Junior College
3.6%Ashworth College
3.6%Temple University
3.6%Utah Valley University
3.6%Majors
Degrees
Bachelors
47.5%Other
33.2%Associate
9.5%Masters
4.2%Certificate
3.9%Diploma
1.2%License
0.3%Doctorate
0.3%Front Desk Host
Unfortunately we don’t have enough data for this section.
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Olive Garden
Joie de Vivre Hospitality
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