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Front desk host entry level jobs

- 97 jobs
  • Front Desk Host

    Busy Angel Advisory Limited

    Columbus, OH

    We are seeking a professional and friendly Front Desk Host to join our dynamic team in our Columbus office. If you thrive in a fast-paced environment and love interacting with people, we want to hear from you! Key Responsibilities: Greet and welcome visitors in a friendly and professional manner. Manage the front desk, ensuring that all calls, inquiries, and visitors are handled promptly and efficiently. Maintain a positive, helpful attitude while directing guests to the appropriate personnel or departments. Assist with scheduling appointments and managing conference room bookings. Handle incoming and outgoing mail and packages. Provide administrative support as needed, including data entry and document filing. Ensure the front office area is clean, organized, and presentable at all times. Collaborate with team members to ensure efficient office operations. Qualifications: Proven experience as a front desk representative, receptionist, or similar role. Exceptional verbal and written communication skills. Strong organisational skills and attention to detail. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to multitask and work in a fast-paced environment. Positive attitude and strong interpersonal skills. Why Join Us? Competitive salary and benefits package. Opportunities for professional growth and development. A supportive and friendly work environment. Convenient office location in Columbus, OH.
    $23k-29k yearly est. 60d+ ago
  • Front Desk/Host

    Daveandbusters

    Columbus, OH

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $10.45 - $13.5 per hour Salary Range: 10.45 - 13.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $10.5-13.5 hourly Auto-Apply 60d+ ago
  • Hotel Front Desk Attendant

    Mainstay Suites Columbus North-Worthington 3.7company rating

    Columbus, OH

    Job DescriptionThe Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values.Compensation: $14 - $14.50 hourly Responsibilities: Operate the hotel switchboard, answer inquiries, and transfer calls as needed. Provide guests with information about hotel amenities, dining, and travel directions. Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms Welcome guests warmly, determine their needs, and manage the registration process. Balance cash at the end of each shift and generate reports for the next shift. Qualifications: Availability to work flexible schedules, including weekends and holidays. Proven customer service experience with a strong guest-focused mentality Experience in food service or hospitality is preferred but not required-we welcome applicants at all experience levels. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical ability to stand, walk, and lift up to 25 pounds as needed. About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!
    $14-14.5 hourly 1d ago
  • Front Desk Attendant

    Triple Shift Entertainment LLC

    Pickerington, OH

    At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area. The front desk attendant will serve as our guests' first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests. Responsibilities: Greeting, welcoming, and directing guests with Spirit Show Excellence by maintaining a positive attitude, remaining focused on customer needs. Manage the scheduling of bowling lanes and equipment. Educate guests on lane availability, pricing, and any ongoing promotions. Respect. Assist guests in selecting appropriate equipment, such as shoes. Process lane reservations, walk-in requests, and lane assignments Handle cash and electronic payments Answer customer inquiries via phone, email, or in-person Maintain a clean and organized desk area Manage equipment cleaning and organization (i.e., shoes) Removes chipped and cracked bowling balls from racks as needed. Removes bowling balls from ball return and returns to ball racks. Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures Promote an atmosphere of teamwork by assisting co-workers. Use Courage to communicates customer concerns and complaints to manager on duty. Other duties as assigned. *This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC. Requirements Previous customer service experience. Excellence in interpersonal and communication skills Familiar with cash handling and point-of-sales systems. Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays. Excellent time management and the ability to prioritize tasks.
    $21k-27k yearly est. 22d ago
  • High School Front Desk Associate

    Charles School at Ohio Dominican University

    Columbus, OH

    The Role Front Office Associates at The Charles School play a critical role in achieving our mission to provide a rigorous and engaging education while developing a strong sense of character and community among a diverse group of learners. They are the first people that students and families see upon entering the school and are key to creating a positive, welcoming atmosphere. They are critical team members who ensure that daily operations run smoothly and the basic needs of students are met so they are ready to learn. We are looking for team members who... Love working with kids and adults Believe in the potential of every learner Have exceptional project management and organizational skills, and attention to detail Are effective communicators Take initiative with an orientation to learning and problem solving Have Outstanding judgment, discretion, and ethical standards Are enthusiastic about working with diverse communities and stakeholders Daily Responsibilities Visitors & Student sign in and sign out Create a warm and welcoming atmosphere for visitors and students as they arrive and leave the building When visitors arrive, be sure that they come to the office and sign in. Give the visitor a sticker to show that they have checked in at the office. If they are picking up a student, check that they are on the approved list for pick up. When students arrive late, sign them in and give them a pass. Add them to the daily attendance spreadsheet. When students leave early, sign them out. Add them to the daily attendance spreadsheet. Supply, Paper, and Office Organization Walk through the building in the morning, check copiers, toner, see if wireless is working etc. Is the building ready for the day? Make sure that backup ink, toner, and staples are always on hand in the event a printer/copier runs out. Change ink/toner/staples when needed. Take note of the level of common supplies and order proactively (white and colored paper, pencils, post-its, whiteboard markers, chart paper, etc). When orders arrive, break down the boxes and deliver supplies to teachers as needed. For general supplies, place them in the appropriate locations in the supply closet. When paper arrives, stack it in the hallway near the copy machine. Unbox at least 20 reams of paper to have out of the boxes for easy use by teachers. Check on the stock of unboxed reams of paper and unbox to ensure there is a supply ready for teachers to use. Keep all spaces within the office organized and clean Mail and Packages Sort mail into mailboxes upon arrival Deliver packages to teachers upon arrival or message if too large or heavy to be picked up before the end of the day If bulk mail is not able to be delivered upon completion of posting/addressing, make plan with admins to deliver to the PO Hallway Monitoring Be aware of visitors in the building and make sure they have signed in/have a nametag Be aware of students in the hallway and contact the appropriate teacher(s) if they are not where they should be help direct them in a trauma-informed manner (calm, assumes best intentions, focuses first on the needs of the student, positive, uses an emotionally neutral tone when redirecting students Medicine Follow medicine protocols including documentation Maintain up to date medical supplies in office Create a list of important medical information for students in each grade to share with teachers (ex, peanut allergies, needs to come to office default for x medication, etc) Communication with Staff To minimize interruptions to instruction, If a student is being picked up during the day “call” for them via the chat or go to the student's classroom to notify them that they are going home. Do not use the PA system unless it is an emergency. Use gchat or email for questions or updates to teachers. Communication with Deans Use resources to look up information that has been shared before asking Deans For non-urgent/timely questions, email questions that you are unable to answer For urgent/timely questions, text or call dean(s) Other Front Office Responsibilities Answer phones & change, check voicemail (snow days as well) Assist with mailing discipline letters for school, if you create and mail the letter you will also be responsible for logging the discipline in PS and Hero. Assist with making discipline calls home in cases of Emergency Removal Assist Registrar w/phone calls, mailings, paperwork, etc Create and distribute schoolwide passes or other systems for classrooms (bathroom charts, etc) Making copies of schoolwide documents - including, but not limited to, gratitude graham, announcements, documents to send home with an individual student, etc) Coordinates logistics for all mailings for school (interim and report cards, Special Education progress reports, etc). Logging and keeping track of keys - making sure keys are returned once employees leave. Also be sure that employee has been given an alarm code and been shown proper procedures on arming/disarming building and knows what to do in case of accidental alarm set-off. Collection, accounting, and turning in to BO of all student monies- lunch, fieldwork, donations, fees, etc. for school Updates the Schoolwide calendar with events, birthdays, and days off for staff Schedules meetings with families for Deans and teachers as needed Supports with the scheduling of student led conferences and passage presentations Creates communications to share with families for school events - breakfast with books, munchies and math, celebrations of learning, student led conferences, calendar reminders, etc. Coordinates food and coffee orders for professional development Supports with planning and preparations to celebrate staff for teacher appreciation week and other role appreciation days (school counselor, school psychologist, etc) Updates student information in powerschool as needed Prints and coordinates the distribution of Powerschool and Hero login information for families Support with the roster verification process Support with Title 1 designation reports Create a process for staff to report facility needs and coordinate repairs with Jim, Katie, and/or Citywide. Reach out to deans as needed for more complex repairs/concerns. Orders covid and other medical supplies Triage student medical needs and corresponds with families and the school nurse as necessary Coordinates birthday card signings and recognition for staff birthdays Coordinate winter holiday party location Rainy day and cold day indoor recess communications Further Individual Front Office Responsibilities Prepare rosters and materials needed for Fire/Tornado/Lockdown drills for school (monthly, as needed,shared). Coordinates schedules and logistics with administrators and staff. Processes forms and keeps record for all administrator and staff leave requests for school (as needed) Attendance for TGS (daily, each period) Tracks attendance in PowerSchool (PS) TGS requires attendance each period of the day per HB410 & TGS attendance policy Be an active part of the attendance team Mail home letters as needed in accordance with HB410 Facilitate bus transportation logistics for school (as needed) Maintains organized documentation of bus routes including times and locations Supports the coordination of bus transportation logistics with administrators & staffs regarding before and after school schedules Processes monthly Staples order for school (monthly, as needed) Breakfast and lunch program - taking names of students during meals and entering them into the database. Ensuring meal patterns are met and communicating with the caterer daily. Facilitates the administration of breakfast and lunch records for school (daily, weekly, monthly) Daily tracking of student lunch & breakfast accounts Daily record keeping and processing of lunch money Monthly reporting of lunch information to the state Other duties as assigned: as always we cannot predict what will come up on a day to day basis. The overall expectation of the front desk is to help assist wherever needed as things come up. Have trust that the Deans have the best interest, and safety, of not only the students but the staff in mind. To apply: Please visit our website: ******************************************************** ** Hours for PD days and parent-teacher conferences or after school events may vary** Salary range $39,000 - $41,000 per year
    $39k-41k yearly 60d+ ago
  • Front Desk Representative

    Smart Stack Impact

    Columbus, OH

    DescriptionJob Description: We are looking for a friendly and professional Front Desk Representative to be the first point of contact for our clients and visitors. In this role, you will manage the front desk operations, ensuring a welcoming environment and providing excellent customer service. The ideal candidate is organized, personable, and ready to contribute to a positive office atmosphere. Key Responsibilities Responsibilities: Greet and assist clients and visitors in a friendly and professional manner. Answer and direct incoming phone calls, providing information and assistance as needed. Manage front desk activities, including scheduling appointments and maintaining the reception area. Handle incoming and outgoing mail and packages. Maintain office supplies and coordinate with vendors for restocking. Assist with administrative tasks, including data entry and filing. Ensure the security of the office by monitoring visitor access. Skills, Knowledge and Expertise Skills Required: Strong interpersonal and communication skills. Excellent organizational and time management abilities. Proficient in Microsoft Office Suite and basic office equipment. Ability to work independently and as part of a team. Previous experience in a customer service or front desk role is a plus. Professional appearance and demeanor. Benefits Benefits: Competitive salary ranging from $30,000 to $33,000. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for professional development and growth. Supportive and collaborative work environment. If you are a motivated individual with a passion for customer service, we invite you to apply for the Front Desk Representative position at Smart Stack Impact!
    $30k-33k yearly 6d ago
  • Front Desk Agent

    Polaris Columbus Residence Inn By Marriott

    Columbus, OH

    Job DescriptionGuest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $25k-31k yearly est. 17d ago
  • Front Desk Agent 2nd shift

    Woodcrest New Albany 3.2company rating

    New Albany, OH

    Job DescriptionThe Hampton Inn & Suites by Hilton New Albany hotel is looking to add friendly team members to our front desk. We are currently accepting applications for full and part-time,1st or 2nd shift. Apply today for a chance to join our fun front office team, at our busy 114-room hotel.
    $28k-33k yearly est. 23d ago
  • Front Desk Agent

    Olshan Properties 3.8company rating

    Columbus, OH

    Job Description Create and maintain a guest-driven hotel that exceeds guest expectations at the Front Desk. Greets and registers guest, provide prompt and courteous service, and closes out guest accounts upon completion of stay to meet Marriott's high standards of quality. Remain active in the daily operations of front desk to ensure 100% customer satisfaction. ESSENTIAL FUNCTIONS: While standing, make eye contact and greet guests immediately with a friendly and sincere welcome using the 15-5 Rule. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as directions to company offices and local attractions. Be familiar with events taking place in area. Promptly complete the registration process by inputting and retrieving information from computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs and code electronic keys. Nonverbally confirm the room number and rate. Provide check in folders containing room keys. Close out guest accounts at time of check out. Use standards for check-ins and check-outs. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Keep record of all the vouchers received at the front desk. Post charges to guest room accounts. Perform bucket check every shift to verify payment type, correct demographic information, and room rate. Promptly answer the telephone using positive and clear English language. Take reservations. Retrieve mail, small packages and faxes for guests as requested. Ensure the voice message is left for the guests about the mail. Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise and authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Complete daily shift checklist and other duties assigned by the supervisor. Have working knowledge of reservations and procedures. Take reservations on the phone. Know cancellation and walk procedures. Communicate with Housekeeping and Maintenance department to follow up on guest requests. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Develop a thorough knowledge of room locations, types of rooms and room selling strategies. Know Marriott Rewards program and its benefits. OTHER: Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all team members are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position maybe required to perform additional functions as determined by the supervisor based upon particular requirements of the hotel. Prepare daily arrivals with special requests, pre-assign rooms for VIP guests and advise Housekeeping accordingly. Operate fax machine to send, receive, and log incoming transmissions. Notify guests using the voice mail. Ensure any leftover fax must be delivered to the room by 10pm on daily basis. Provide safety deposit boxes for guests and file access slips in box order. Use the photocopier to make copies of items as required. May need to work in any other department in case the need arises. Other duties as assigned by the supervisor such as assisting other departments or being Person in Charge, etc. May be asked to serve on safety committee and other committees as required. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES: The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to read, write and speak the English language fluently. Ability to stand for long periods of time, up to 8 hours with two 15 minute breaks and a 30 minute meal period, walk, bend, stoop, reach arms overhead and continuously perform behind the front desk. Hearing and visual ability to observe and detect signs of emergency situations. Ability to access and accurately input information using a moderately complex computer system. Knowledge of hotel operations, including security, and safety programs, reporting repairs, maintenance through use of GXP. Knowledge of PMS Protect employer's privacy and data; keep passwords safe. QUALIFICATION STANDARDS: EDUCATION: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. EXPERIENCE: No prior experience required. Prior hospitality experience preferred. LICENSES OR CERTIFICATES: No special licenses required. Individuals are required to meet the minimum bonding standards. GROOMING: All team members must maintain a neat, clean and well-groomed appearance (as outlined in the Employee handbook). OTHER: Applicants with additional language skills preferred.
    $26k-30k yearly est. 2d ago
  • Host / Hostess (Upscale / Fine Dining)

    Landry's

    Columbus, OH

    Overview JOIN A WINNING TEAM! Host (Upscale / Fine Dining) This isn't just your next job - it's your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest's experience the moment they walk through our doors! We offer structured programs for growth and career advancement and consider our employees to be our greatest asset. What we offer you: Unparalleled training and development programs Generous employee discounts on dining, retail, amusements and hotels Flexible schedules Multiple benefit plans to suit your needs Paid time off or paid sick leave (based on location) Opportunities for advancement Community volunteer opportunities with Landry's League Positive and respectful work environment where diversity is valued Qualifications Apply now if you: Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive and Respectful Are a Team Player with a guest first attitude Have prior upscale / fine dining Host experience (preferred) Have a passion for great food and great fun Are comfortable working in fast-paced environment Learn more about Landry's by visiting our website at ****************** EOE Posted Salary Range USD $12.00 - USD $14.00 /Hr. Tipped Position This position earns tips Apply now if you: Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive and Respectful Are a Team Player with a guest first attitude Have prior upscale / fine dining Host experience (preferred) Have a passion for great food and great fun Are comfortable working in fast-paced environment Learn more about Landry's by visiting our website at ****************** EOE
    $12-14 hourly 29d ago
  • Host/Hostess

    General Accounts

    Columbus, OH

    Job Summary:Assigns stations to servers, greets and seats guests, evenly distributing business among servers. Notifies servers of price changes. Handles guest complaints. Relays message to servers and bussers. Responsibilities:-Assigns stations to servers and bussers. Checks to see that stations are sufficiently supplied, and that guests are properly taken care of.-Greet guests as they enter dining area and seat them accordingly.-Maintains a close working relationship with servers to encourage teamwork among the staff.-Assist as a server or busser as needed.-Adheres to all Health Department rules and regulations.-Adhere to ZMC Hotels and Marriott Standards.-Must perform any other required duties as requested by supervisor/manager to aid in better operation of the hotel, restaurant, lounge, and service to the guests.- All duties must be carried out in a safe manner.- Be flexible and adaptable to the changes that will occur to your job- Employee must treat everyone with dignity and respect.-Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Qualifications: Highly organized. Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds. Strong Guest Service Skills Must have attention to detail and be customer service oriented. Ability to communicate satisfactorily with guests, management, and co-workers. Benefits/Perks: Medical, Dental, Paid time off, 401(k) for full-time employees All employees get discounts on hotel's outside of their hotel they work in Opportunities for bonuses $250 referral bonus for you and a referred associate PayActiv: access to your already earned wages before payday We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
    $20k-27k yearly est. Auto-Apply 60d+ ago
  • Host/Hostess

    Makeready LLC

    Columbus, OH

    Great meals and good stories satisfy. Each independent restaurant concept we create revolves around its own story - our team lends decades of experience to making sure of it, from the cuisine and cocktails to carefully curated interiors. Thoughtful service, provisions with a point of view and endless attention to detail invite every guest to sit back, share a story of their own, and savor the magic of a well-crafted culinary experience. Chouette brings the finest of French cuisine to Columbus. Seeking warmth personified. A host is organized, quick-thinking, and positive and has a knack for hitting curveballs out of the park. This is the kind of person who never met a stranger and who goes the extra mile to keep a friend smiling. A host takes and confirms reservations, seats guests, answers inquiries, and communicates efficiently and clearly with front of house staff and leadership to help ensure an exceptional dining experience. Requested Tasks: - Welcome guests in a warm and friendly manner always adhering to service standards - Monitor guests' seating, always planning 2 steps ahead, ascertaining both guests' and restaurants' needs to maximize service flow - Use and accurately maintain restaurant reservation system - including but not limited to proper table status, rotations, cover counts, and guest notes. - Respond to guest inquiries and requests in a timely, friendly, and efficient manner - Performs opening and closing duties, as needed - Maintain a neat, organized and crisp environment - Maintain a professional appearance and demeanor, contributing to overall ambiance & presentation of the restaurant. Requested Capabilities: -Prior experience in a restaurant highly preferred -Approachable and personable personality -Ability to be patient with guests' requests As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO, medical/dental/vision benefits, 401k and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. Chouette is proud to have partnered with Downtown C-Pass to provide Team Members with free, unlimited access to COTA for work or play. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively. Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
    $20k-27k yearly est. Auto-Apply 56d ago
  • Front Desk Agent

    Innvite Hospitality

    Obetz, OH

    Required Tasks: According to Hotel Standards: Guest Check-in & Check-out PMS Operations Cash Handling & Credit Card Transactions Switchboard Operation and Telephone Etiquette Front Office Emergency/Security Procedures Reservations-Guest Rooms and Meeting Rooms Assist with Administrative Duties as assigned by Management Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily Minor Decision Making Take Group Reservations & Set up Group Blocks Sales of Guest Rooms with New Arrivals and Phone Inquiries Follow All Policies & Procedures as Outlined in the Employee Handbook Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name tag Operate Laundry as Directed Maintain a Professional and Hospitable Attitude to all Guests, Associates & Vendors Required Skills: Fluent Verbal & Written Communication in Proper English (Spanish, if possible) Basic Math Hand Writing Computer Skills/Keyboard/Typing Skills Operate a 10 Key Calculator Hospitable, Civil Contact with the Public Ability to Work Independently, with Little to no Supervision Ability to Complete Multiple Tasks Simultaneously Night Audit/Basic Accounting Skills/Training Physical Requirements: Neck: Bending & Twisting Arms: Reaching, Bending, Light Carrying, Pushing, Pulling Hands: Finger Dexterity, Grasping Trunk: Bending & Twisting Legs: Normal Balance, Crouching or Kneeling Feet: Standing For Long Periods, Walking, Climbing Stairs Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English. Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation Vision: Legal Normal Vision with or without Accommodation
    $25k-31k yearly est. 60d+ ago
  • Front Desk Agent

    Double Star Hospitality Dublin LLC

    Dublin, OH

    Job DescriptionBenefits: Competitive salary Employee discounts Free uniforms Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $25k-31k yearly est. 28d ago
  • Food and Beverage Host/Hostess

    Scene 75 Columbus Entertainment Center 3.7company rating

    Dublin, OH

    Host Job Description A Host presents a positive first impression of the establishment's friendliness, excellent service, and high standards. The Host also greets guests upon arrival Host cares for our guests by refilling beverages and performing light housekeeping duties such as cleaning glasses and menus As a member of an energetic team, the Host/Hostess may also need to answer the phones and fill to-go orders when needed. Availability must include nights and weekends. Responsibilities: Greet incoming and departing Guests Answer incoming calls to the restaurant and provide appropriate service Manage the flow of Guests into the Dining and Bar areas and provide accurate wait times to incoming Guests if appropriate Help dining room staff by setting and clearing tables, replenishing water, and serving beverages Issue dining charges by verifying orders, calculating taxes, and totaling bills for to-go orders Receive payments by validating credit charges, approving checks, accepting currency, and calculating and issuing change for ToGo orders Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders Contribute to team effort by accomplishing related results as needed Requirements: Must be able to clearly communicate Guests' needs to W/Ws, Bussers, Managers, etc. Must be able to carry trays or supplies (10-30 lbs.) A desire to help out where needed and work as part of a team The ability to thrive in a fast-paced environment An appetite for learning (and great food) Flexibility to work a variety of shifts 6 months experience in a full-service restaurant preferred Must be upbeat, outgoing, and positive Ability to work positively in a fast-paced environment Must be 16 years or older Host top skills & proficiencies: Customer Service People Skills High Energy Multitask Teamwork Attention to Detail Verbal Communication Job Type: Part-time Benefits: Flexible schedule Physical setting: Bar Fast casual restaurant Shift: 8 hour shift Day shift Evening shift Morning shift Weekly day range: Monday to Friday Weekends as needed Work Location: In person
    $22k-29k yearly est. 21d ago
  • Front Desk/Concierge

    New Albany Country Club 3.9company rating

    New Albany, OH

    The Concierge at New Albany Country Club will be responsible for providing exceptional customer service to members and guests. Responsibilities: Greet and assist members and guests upon arrival Answer incoming calls and address inquiries Coordinate transportation services for members Coordinate our private dining room rentals for meetings and meals Provide information about club services, amenities, and events Organize and complete daily reports Coordinate dining reservations and manage online registration for member events Coordinate and bill on-site member services as well as those provided by preferred vendors Track inventory of print marketing materials and create information packets Review and edit marketing materials for print and digital use Courteous initiation and direction of all inbound calls Other duties as assigned Requirements: Previous hospitality customer service experience Previous office administration experience Excellent interpersonal, verbal, and written communication skills Detail-oriented Ability to work in Microsoft Excel, Outlook, Word Ability to multi-task in a fast-paced environment and remain calm under pressure Must be able to work some evenings, weekends, and holidays Benefits: Competitive hourly compensation of $18.00 - $20.00 paid bi-weekly Health, Dental, and Vision are available upon the first day of employment 401k plan with company match Free employee meals and parking Employee longevity program Vacation, sick, and personal days About the Company: New Albany Country Club is a prestigious establishment located in New Albany, OH. We pride ourselves on delivering a high-quality experience to our members and guests.
    $18-20 hourly Auto-Apply 60d+ ago
  • Front Desk Associate (Evening)

    World Elite Inc.

    Powell, OH

    Job DescriptionJoin the Sweet Peas team as a Front Desk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, then we'd love to hear from you! About the Role We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that's all about providing unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude every day is key. What You'll Do From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly. Greet and assist families with a smile Answer customer inquiries via phone, email, chat, or in-person Provide support with sign-ups and scheduling Keep our space tidy and organized Help with inventory and computer tasks Be a team player and bring that positive energy every day What We're Looking For We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person! Part-time position; morning/evening times available Entry-level, $11-$18/hr (based on experience) Position available in all locations; Brecksville, OH, Powell, OH & Tallmadge, OH If this sounds like the kind of vibe you'd thrive in, let's chat! We can't wait to meet you! Evening Availability4-7:30pm M-Th For information and what's to come for our Powell Location please visit the link below: ************************************************************
    $11-18 hourly 8d ago
  • Host / Hostess

    Beer Barrel Pizza & Grill

    Hilliard, OH

    Join our team of passionate hospitality professionals committed to delivering exceptional food, beverage, and service. For this position, we are seeking friendly and upbeat individuals that thrive in a fast-paced work environment and aim to deliver a quality customer experience. Weekday Evenings + Sat/Sun (All Day) Responsibilities: Greet Guests as they Arrive with a Welcoming and Positive Attitude Manage Seating Software by Entering Accurate Guest Information and Updating Table Status Communicate Effectively with Front of House Team Members and Managers Estimate Accurate Wait Times for Guests based on Current Table Times, Party Size, Wait List, and other Factors Use Good Judgment to make Appropriate Accommodations for Guests based on Need Bus, Clean, and Sanitize Tables/Chairs/Seats Quickly to Ensure Efficient Seating Handle Phone Calls and any Inquiries on Reservations, as Needed Direct and Facilitate Carryout Pickup for Guests, as Needed Assist Serving Staff when Necessary, with Pre-Bussing Tables and Delivering Food and Beverages to Guests Work to Build Relationships with New and Regular Customers Maintain Cleanliness and Presentation of the Dining Room, Restrooms, and other Public Areas Execute Daily Cleaning Details, as Outlined by the Management Team Required qualifications: Previous Customer Service Experience Preferred Exceptional Verbal Communication Skills Ability to Multi-Task in High Volume Environment Must be 16 to apply What We Offer: Competitive Wages Weekly Pay Flexible Scheduling to accommodate your work/life balance Employee Meal Discounts Paid Time Off Health, Dental, Vision, and Short-term Disability Insurance available for full-time employees Paid Life Insurance for full-time employees 401K Retirement Plan with a generous company match A Fun, Family-Friendly Atmosphere
    $20k-27k yearly est. 56d ago
  • Front Desk Receptionist

    Nivea Hospitality

    Marysville, OH

    Job DescriptionJoin our Team = Front Desk Receptionist Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at The Comfort Suites Marysville, Ohio. About the Hotel: The Comfort Suites Marysville is committed to providing exceptional guest experiences. We believe that the friendliness of the staff plays a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Location: 1081 Lydia Drive Marysville, Ohio Essential Job Functions: ** Check-in and Check-out**: Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, and policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure. **Room Assignments**: They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests. **Guest Service**: Front Desk agents provide a range of services to guests, which includes information about local attractions and services. **Handling Guest Concerns**: If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction. **Payment and Billing**: They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy. **Safety and Security**: Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures **Phone and Reservations**: They answer phone calls, take reservations, and manage room availability through the hotel's booking system. **Administrative Tasks**: Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles, and keeping track of room inventory. **Communication**: Effective communication is key in this role, as front desk agents must interact with guests, hotel staff, and management, ensuring that information flows smoothly and accurately. **Hospitality**: They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay. Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to detail. ** Must be available to work weekends and evenings. Job Type: Part-Time Pay: $14.00/HR Work Location: In person
    $14 hourly 13d ago
  • Host/Hostess

    Purdum Restaurant Management

    Marysville, OH

    About The Old Bag of Nails Pub: They say imitation is flattery. So when it comes to our original Fish & Chips, we probably ought to be thrilled to death, and we are. Our award winning Fish & Chips is the best fish in town. and that's no fish story. Our scratch kitchen prepares food to order from salmon and shrimp to fresh handmade burgers and fries. We are family friendly with an emphasis on friendly. We treat our guests like they want to be treated. Job description - Part Time & Full Time available We are seeking host/hostess to join our dedicated staff! You will be responsible for greeting and seating our guests, educating them on our food & drink menus and ensuring they have a great experience. We pride ourselves on serving our guests consistently high-quality food in a fun, neighborhood pub. Qualifications: Previous experience in restaurant positions or customer service (preferred not required) - Strong attention to detail - Ability to thrive in a fast-paced environment - Ability to work well in teams Why Work at The Old Bag of Nails Pub? We have a fun atmosphere with a laid back approach and a focus on service. We love to hire candidates looking to grow with us as we continue expanding our locations!
    $20k-27k yearly est. Auto-Apply 60d+ ago

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