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Become A Front Desk Office Assistant

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Working As A Front Desk Office Assistant

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $28,000

    Average Salary

What Does A Front Desk Office Assistant Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Front Desk Office Assistant

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Front Desk Office Assistant Career Paths

Front Desk Office Assistant
Certified Nursing Assistant Team Leader Assistant Manager
Office Manager
5 Yearsyrs
Certified Nursing Assistant Team Leader Manager
General Manager
6 Yearsyrs
Certified Nursing Assistant Team Leader Store Manager
Account Manager
5 Yearsyrs
Home Health Aid Substitute Teacher Consultant
Accounting Manager
7 Yearsyrs
Home Health Aid Technician Field Service Technician
Service Manager
6 Yearsyrs
Home Health Aid Specialist Consultant
Controller
9 Yearsyrs
Hostess Personal Assistant Executive Assistant
Senior Administrative Assistant
7 Yearsyrs
Hostess Teacher Consultant
Finance Manager
7 Yearsyrs
Hostess Teacher Executive Assistant
Property Manager
6 Yearsyrs
Front Office Assistant Billing Specialist Accountant
Business Manager
6 Yearsyrs
Front Office Assistant Billing Specialist Executive Assistant
Administrative Manager
6 Yearsyrs
Front Office Assistant Billing Specialist Administrator
Business Office Manager
7 Yearsyrs
Teacher Administrator Office Manager
Practice Manager
9 Yearsyrs
Front Desk Clerk Technician Maintenance Supervisor
Facilities Manager
7 Yearsyrs
Front Desk Clerk Specialist Shift Supervisor
Site Manager
7 Yearsyrs
Front Desk Clerk Coordinator Editor
Communications Manager
6 Yearsyrs
Front Desk Coordinator Patient Care Coordinator Office Manager
Co-Owner
6 Yearsyrs
Front Desk Coordinator Patient Care Coordinator Assistant Manager
Business Owner
6 Yearsyrs
Front Desk Coordinator Patient Care Coordinator Case Manager
Patient Care Manager
5 Yearsyrs
Office Administrator Administrator Office Manager
Office Manager Of Human Resources
6 Yearsyrs
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Do you work as a Front Desk Office Assistant?

Help others decide if this is a good career for them

Average Length of Employment
Office Specialist 3.0 years
Office Associate 2.8 years
Front Office Clerk 2.3 years
Office Clerk 2.3 years
Office Assistant 2.2 years
Receptionist 2.0 years
Office Worker 2.0 years
Office Volunteer 1.4 years
Top Careers Before Front Desk Office Assistant
Cashier 11.0%
Internship 4.3%
Server 3.8%
Volunteer 3.1%
Waitress 2.4%
Assistant 2.0%
Manager 1.8%
Top Careers After Front Desk Office Assistant
Cashier 8.9%
Internship 4.5%
Server 4.0%
Volunteer 3.1%
Hostess 2.3%
Manager 1.7%
Teacher 1.7%

Do you work as a Front Desk Office Assistant?

How Would You Rate The Salary Of a Front Desk Office Assistant?

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Top Skills for A Front Desk Office Assistant

  1. Front Desk
  2. Phone Calls
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Front desk receptionist, greeter, scheduler, and office assistant for a physical therapy, chiropractic, family practice office.
  • Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Manage front-line customer service efforts and deliver maximum revenue generation by scheduling patients and maintaining substantial client database.
  • Negotiate the purchase of office supplies and office equipment in accordance with company purchasing policies and budgetary restrictions.
  • Provide x-rays and additional documentation when requested by insurance companies.

Front Desk Office Assistant Demographics

Gender

Female

74.8%

Male

12.9%

Unknown

12.3%
Ethnicity

White

56.8%

Hispanic or Latino

21.0%

Black or African American

11.3%

Asian

6.4%

Unknown

4.4%
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Foreign Languages Spoken

Spanish

62.2%

French

9.2%

Russian

4.6%

Chinese

3.6%

Mandarin

3.1%

Italian

2.6%

Japanese

2.0%

Turkish

1.5%

Ukrainian

1.5%

Arabic

1.5%

Gujarati

1.0%

Vietnamese

1.0%

Cantonese

1.0%

Portuguese

1.0%

German

1.0%

Persian

1.0%

Swedish

0.5%

Romanian

0.5%

Hindi

0.5%

Somali

0.5%
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Front Desk Office Assistant Education

Schools

University of Phoenix

18.1%

Miami Dade College

12.6%

University of Oregon

4.9%

University of South Florida

4.4%

University of North Texas

4.4%

Ohio State University

4.4%

Kaplan University

4.4%

Florida International University

3.8%

Ashford University

3.8%

Monroe College

3.8%

Heald College - Central Administrative Office

3.8%

Loyola Marymount University

3.8%

Keiser University

3.8%

Northern Virginia Community College

3.8%

National College

3.3%

The Academy

3.3%

Arizona State University

3.3%

University of Central Florida

3.3%

University of Houston

3.3%

Central Washington University

3.3%
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Majors

Business

22.2%

Health Care Administration

9.5%

Medical Assisting Services

8.2%

Psychology

8.1%

Nursing

7.2%

General Studies

4.9%

Criminal Justice

4.7%

Communication

4.1%

Accounting

4.1%

Biology

3.3%

Dental Assisting

3.2%

Education

2.9%

Marketing

2.7%

Liberal Arts

2.5%

English

2.3%

Sociology

2.2%

Management

2.0%

Public Relations

2.0%

Medical Technician

1.9%

Hospitality Management

1.9%
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Degrees

Bachelors

35.5%

Other

33.4%

Associate

16.1%

Certificate

5.9%

Masters

4.6%

Diploma

3.3%

License

0.8%

Doctorate

0.4%
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Top Front Desk Office Assistant Employers

Jobs From Top Front Desk Office Assistant Employers

Front Desk Office Assistant Videos

A Good MA Answers the Phone

Career Advice on becoming a Front Office Manager by Daniella W (Full Version)

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