What is a front desk/office manager and how to become one

Key steps to become a front desk/office manager

1. Explore front desk/office manager education requirements

   Most common front desk/office manager degrees

   Bachelor's

   39.5 %

   Associate

   25.7 %

   High School Diploma

   21.7 %

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2. Start to develop specific front desk/office manager skills

   Skills	Percentages
   Patients	20.30%
   Appointment Scheduling	12.65%
   Front Desk Operations	10.32%
   Customer Service	8.70%
   Reservations	6.74%

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3. Complete relevant front desk/office manager training and internships

   Accountants spend an average of 6-12 months on post-employment, on-the-job training. New front desk/office managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a front desk/office manager based on U.S. Bureau of Labor Statistics data and data from real front desk/office manager resumes.

4. Research front desk/office manager duties and responsibilities

   • Help dentist manage dental and medical emergencies by maintaining CPR certification.
   • Perform all administrative duties; including accounts payable and receivable, employee time sheets, records, and payroll.
   • Process documentation and work closely with payroll department to coordinate benefits.
   • Represent and uphold company's prominent reputation by politely greeting and directing patients upon arrival to the facility.

5. Prepare your front desk/office manager resume

   When your background is strong enough, you can start writing your front desk/office manager resume.

   You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a front desk/office manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

   Choose from 10+ customizable front desk/office manager resume templates

   Build a professional front desk/office manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your front desk/office manager resume.
   

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6. Apply for front desk/office manager jobs

   Now it's time to start searching for a front desk/office manager job. Consider the tips below for a successful job search:

   1. Browse job boards for relevant postings
   2. Consult your professional network
   3. Reach out to companies you're interested in working for directly
   4. Watch out for job scams