Front desk/office manager demographics and statistics in the US
Front desk/office manager demographics research summary. Zippia estimates front desk/office manager demographics and statistics in the United States by using a database of 30 million profiles. Our front desk/office manager estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about front desk/office managers after extensive research and analysis:
- There are over 603,862 front desk/office managers currently employed in the United States.
- 85.9% of all front desk/office managers are women, while 14.1% are men.
- The average front desk/office manager age is 47 years old.
- The most common ethnicity of front desk/office managers is White (60.4%), followed by Hispanic or Latino (18.7%), Black or African American (10.3%) and Asian (5.2%).
- In 2022, women earned 91% of what men earned.
- 8% of all front desk/office managers are LGBT.
- Front desk/office managers are 71% more likely to work at private companies in comparison to public companies.
On this page
Front desk/office manager demographics by:
Front desk/office manager gender statistics
85.9% of front desk/office managers are women and 14.1% of front desk/office managers are men.
- Female, 85.9%
- Male, 14.1%
Front desk/office manager gender ratio
| Gender | Percentages |
|---|---|
| Female | 85.9% |
| Male | 14.1% |
Front desk/office manager gender pay gap
Women earn 91¢ for every $1 earned by men
Male income
$62,770
Female income
$57,272
Front desk/office manager gender ratio over time
This data breaks down the percentage of men and women in front desk/office manager positions over time. Currently, 85.9% of front desk/office managers are female.
Front desk/office manager gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 17.73% | 82.27% |
| 2011 | 17.18% | 82.82% |
| 2012 | 18.52% | 81.48% |
| 2013 | 18.62% | 81.38% |
| 2014 | 18.22% | 81.78% |
| 2015 | 18.34% | 81.66% |
| 2016 | 19.35% | 80.65% |
| 2017 | 18.30% | 81.70% |
| 2018 | 17.29% | 82.71% |
| 2019 | 14.62% | 85.38% |
| 2020 | 13.60% | 86.40% |
| 2021 | 14.13% | 85.87% |
Front desk/office manager related jobs gender ratio
We compared front desk/office managers with similar job titles to see how gender ratios vary. As you can see, chief order dispatcher and chief service observer have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Office Manager/Receptionist | 7% | 93% |
| Billing Office Manager | 8% | 92% |
| Office Manager/Office Coordinator | 9% | 91% |
| Front Desk/Office Manager | 14% | 86% |
| Chief Load Dispatcher | 90% | 10% |
| Chief Service Observer | 91% | 9% |
| Chief Order Dispatcher | 93% | 8% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Front desk/office manager demographics by race
The most common ethnicity among front desk/office managers is White, which makes up 60.4% of all front desk/office managers. Comparatively, 18.7% of front desk/office managers are Hispanic or Latino and 10.3% of front desk/office managers are Black or African American.
- White, 60.4%
- Hispanic or Latino, 18.7%
- Black or African American, 10.3%
- Asian, 5.2%
- Unknown, 4.7%
- American Indian and Alaska Native, 0.7%
Front desk/office manager race
| Front desk/office manager race | Percentages |
|---|---|
| White | 60.4% |
| Hispanic or Latino | 18.7% |
| Black or African American | 10.3% |
| Asian | 5.2% |
| Unknown | 4.7% |
| American Indian and Alaska Native | 0.7% |
Front desk/office manager race and ethnicity over time
See how front desk/office manager racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Front desk/office manager race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 66.31% | 11.42% | 4.49% | 15.69% |
| 2011 | 65.51% | 12.17% | 4.40% | 15.63% |
| 2012 | 64.53% | 12.48% | 4.60% | 15.98% |
| 2013 | 65.18% | 11.95% | 4.86% | 15.84% |
| 2014 | 65.02% | 11.76% | 4.40% | 16.47% |
| 2015 | 64.20% | 11.83% | 4.89% | 16.64% |
| 2016 | 63.31% | 12.09% | 5.01% | 17.09% |
| 2017 | 63.48% | 11.24% | 5.35% | 17.25% |
| 2018 | 64.11% | 10.74% | 5.47% | 16.99% |
| 2019 | 64.63% | 10.07% | 4.95% | 17.77% |
| 2020 | 62.25% | 10.29% | 5.11% | 17.39% |
| 2021 | 60.40% | 10.27% | 5.24% | 18.74% |
Front desk/office manager wage gap by race
According to our data, asian front desk/office managers have the highest average salary compared to other ethnicities. Black or african american front desk/office managers have the lowest average salary at $61,443.
| Ethnicity | Salary |
|---|---|
| Unknown | $63,023 |
| White | $62,732 |
| Black or African American | $61,443 |
| Asian | $63,509 |
| Hispanic or Latino | $63,165 |
Average front desk/office manager age
See how the average age of front desk/office managers varies based on ethnicity and gender.
Male
Female
Front desk/office manager age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 48 | 49 |
| Unknown | 43 | 47 |
| Asian | 45.5 | 45.5 |
| Hispanic or Latino | 42 | 44 |
| White | 46 | 50 |
| American Indian and Alaska Native | 50.5 | 47.5 |
Front desk/office manager age breakdown
The average age of front desk/office managers is 40+ years years old, representing 72% of the front desk/office manager population.
Front desk/office manager age breakdown
| Front Desk/Office Manager Years | Percentages |
|---|---|
| 40+ years | 72% |
| 30-40 years | 22% |
| 20-30 years | 6% |
Front desk/office manager educational attainment
The most common degree for front desk/office managers is bachelor's degree, with 39% of front desk/office managers earning that degree. The second and third most common degree levels are associate degree degree at 26% and associate degree degree at 22%.
- Bachelor's, 39%
- Associate, 26%
- High School Diploma, 22%
- Diploma, 5%
- Other Degrees, 8%
Front desk/office managers by degree level
| Front desk/office manager degree | Percentages |
|---|---|
| Bachelor's | 39% |
| Associate | 26% |
| High School Diploma | 22% |
| Diploma | 5% |
| Other Degrees | 8% |
Front desk/office manager jobs you might like
Front desk/office manager wage gap by degree level
According to the data, front desk/office managers with a Doctorate degree earn more than those without, at $77,478 annually. With a Master's degree, front desk/office managers earn a median annual income of $72,629 compared to $64,680 for front desk/office managers with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $72,629 |
| High School Diploma or Less | $55,452 |
| Bachelor's Degree | $64,680 |
| Doctorate Degree | $77,478 |
| Some College/ Associate Degree | $57,292 |
Front desk/office manager employment statistics
Most front desk/office managers work for a private in the health care industry.
Company size where front desk/office managers work
Below, you can see the size of companies where front desk/office managers work.
Front desk/office manager jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 16% |
| 50 - 100 employees | 22% |
| 100 - 500 employees | 24% |
| 500 - 1,000 employees | 7% |
| 1,000 - 10,000 employees | 20% |
| > 10,000 employees | 11% |
Front desk/office manager jobs by company type
Employees with the front desk/office manager job title have their preferences when it comes to working for a company. For instance, most front desk/office managers prefer to work at private companies over public companies.
Front desk/office manager jobs by sector
| Company type | Percentages |
|---|---|
| Education | 9% |
| Public | 16% |
| Private | 71% |
| Government | 4% |
Front desk/office manager jobs by industry
The most common industries for front desk/office managers are health care, hospitality and education.
Front desk/office manager industry statistics
| Industry | Percentages |
|---|---|
| Health Care | 22% |
| Hospitality | 22% |
| Education | 8% |
| Professional | 6% |
| Manufacturing | 5% |
| Retail | 5% |
| Fortune 500 | 4% |
| Transportation | 3% |
| Finance | 3% |
| Government | 3% |
| Non Profits | 3% |
| Real Estate | 3% |
| Insurance | 3% |
| Technology | 3% |
| Telecommunication | 2% |
| Media | 2% |
| Start-up | 2% |
| Construction | 2% |
| Internet | 1% |
| Agriculture | 1% |
Front desk/office manager turnover and employment statistics
Front desk/office manager unemployment rate over time
The unemployment rate for front desk/office managers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Front desk/office manager unemployment rate by year
| Year | Front desk/office manager unemployment rate |
|---|---|
| 2010 | 6.58% |
| 2011 | 6.53% |
| 2012 | 5.43% |
| 2013 | 4.46% |
| 2014 | 3.39% |
| 2015 | 2.68% |
| 2016 | 2.53% |
| 2017 | 2.43% |
| 2018 | 1.88% |
| 2019 | 1.71% |
| 2020 | 2.89% |
| 2021 | 3.70% |
Average front desk/office manager tenure
The average front desk/office manager stays at their job for 1-2 years, based on the 1,475 front desk/office managers resumes in Zippia's database.
Front desk/office manager tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 14% |
| 1-2 years | 35% |
| 3-4 years | 18% |
| 5-7 years | 17% |
| 8-10 years | 7% |
| 11+ years | 9% |
Front desk/office manager LGBT ratio compared to similar jobs
Review the percent of front desk/office managers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Call Taker | 6.75% | 11,539 |
| Audit Assistant | 6.76% | 12,692 |
| Executive Assistant Manager | 7.79% | 323,833 |
| Front Desk/Office Manager | 8.06% | - |
| Collections/Accounts Receivable | 8.49% | 30,523 |
| Postal Clerk | 8.68% | 93,101 |
| Loan Assistant | 9.31% | 8,923 |
Similar front desk/office manager jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Call Taker | 6.75% | 11,539 |
| Audit Assistant | 6.76% | 12,692 |
| Executive Assistant Manager | 7.79% | 323,833 |
| Collections/Accounts Receivable | 8.49% | 30,523 |
| Postal Clerk | 8.68% | 93,101 |
| Loan Assistant | 9.31% | 8,923 |
Foreign languages spoken by front desk/office managers
The most common foreign language among front desk/office managers is Spanish at 63.3%. The second-most popular foreign language spoken is Russian at 8.3% and French is the third-most popular at 5.0%.
- Spanish, 63.3%
- Russian, 8.3%
- French, 5.0%
- Portuguese, 3.3%
- Italian, 3.3%
- Other, 16.8%
Front desk/office manager languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 63.3% |
| Russian | 8.3% |
| French | 5.0% |
| Portuguese | 3.3% |
| Italian | 3.3% |
| Other | 16.8% |
