Front desk receptionist jobs in Akron, OH - 270 jobs
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Front Desk Receptionist
Front Desk Coordinator
Front Desk Agent
Office Assistant
Veterinary Receptionist
Receptionist
Medical Receptionist
Maintenance Office Assistant
Cedar Point 3.9
Front desk receptionist job in Vermilion, OH
Job Status/Type: Full-time, year-round
Entry to Mid-Level
Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.
The Maintenance Office Assistant will perform receptionist duties including greeting and receiving visitors and directing them to the proper individual and/or department, and answer, screen and transfer/dispatch calls to the appropriate personnel. This position will operate two way base radio for communication to maintenance trades and supervision, provide clerical support including but not limited to: execution of documents in DocuSign, scanning, filing, date entry, creating spreadsheets, sorting and distributing mail, and monitor and maintain all associates' timekeeping, attendance tracking and entry of schedules. Additional duties include entering purchase order requests in the JD Edwards accounting system and processing packing lists and invoices as well as the distribution of open invoices.
Responsibilities:
Maintain, research, distribute and track all open invoices sent through the OnBase system.
Process receipts and invoices in JD Edwards, Smartsheet and OnBase on a daily basis.
Provide trouble shooting assistance with receiving issues regarding invoices not clearing in OnBase.
Create and distribute monthly spreadsheet of Open Purchase orders to Leaders.
Timekeeping: Review and correct all departmental labor time-clock entries in Kronos on a daily basis. Obtain all required documentations of approval for any time edit corrections.
Update and maintain all maintenance division schedules. Maintain and track associates' attendance via hard cards, spreadsheet and Kronos. Work with Manager on any discrepancies. Greet and receive all visitors and direct them to the proper individual and/or department.
Answer, screen and dispatch calls to the appropriate personnel while maintaining the daily call logs/work lists for all trades.
Provide clerical support including but not limited to: execution of documents in DocuSign, scanning, filing, typing divisional correspondence, creating spreadsheets, sorting and distributing mail and coordinating events.
Assist with organization and distribution of employee incentives.
Labor Distribution: Data entry of all work records on a daily basis.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Qualifications:
High school graduate or GED.
Knowledge of office practices, computer literacy, data entry skills; proficient in keyboarding 50-55 wpm.
Smartsheet, Microsoft Office and Windows based operating systems.
Organization, multi-tasking and communication skills.
Experience with JD Edwards, Kronos, OnBase, Smartsheet and Docusign
Ability to work nights, weekends and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
$26k-35k yearly est. Auto-Apply 3d ago
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Receptionist
Community Support Services 4.3
Front desk receptionist job in Akron, OH
The Opportunity: We are seeking to hire a Receptionist to join our Health Center Administration. This individual will work in our main lobby, serving as the first person to greet clients, visitors, and family members. The Receptionist is responsible for checking these individuals in and notifying staff of their arrival. Our Receptionists are often the first people who agency visitors see - they reflect our mission of hope and recovery in their interactions with clients and visitors.
What You'll Do:
Maintain the registration process, including registering individuals when they arrive, notifying appropriate staff of the individual's arrival, and monitoring the flow of traffic.
Operate a 21-line switchboard; receiving, screening, and routing telephone calls to appropriate staff.
Schedule psychiatric appointments for clients and staff in online database (Credible), and notify appropriate staff about appointments.
Generate the Appointment Checklists for the following day's psychiatric appointments.
Update the Televox file for appointment reminders daily.
Retrieve overnight messages and route these to appropriate staff or return calls as necessary.
Maintain adequate supplies for the department, ordering additional supplies as needed.
Maintain Aldi vouchers, client checks, and bus tickets.
This position is full-time (40 hours a week) working normal business hours.
What We're Looking For:
High school diploma/GED required.
A minimum of three years clerical support experience, showing skills in data entry, alphabetical sorting, and more.
Basic switchboard/receptionist experience and scheduling experience preferred.
Strong customer service skills.
Excellent organizational, attention to detail and communication skills.
Ability to work in a team environment.
Commitment to confidentiality, following rules of HIPAA.
Proficiency in Microsoft Outlook.
Skill in managing time and meeting deadlines.
Ability to work non-judgmentally with individuals whose behavior and belief systems are incongruent with that of society and/or your personal beliefs.
About Us: For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.
What We Offer:
Working within in a mission-driven, highly engaged environment
A supportive, professional workplace with excellent resources
Engaging, autonomous atmosphere
Professional Development Assistance and Education Assistance Program
Program-Site Eligibility for the Public Student Loan Forgiveness Program
401(k) with 5% employer contribution
10 paid holidays and 15+ days of PTO annually
Health, Dental, and Vision insurance
Subsidized membership to local YMCA branches
Life insurance and short- and long-term disability
Qualifications
Company's website: *************
Company's Facebook page: https://www.facebook.com/103**********47/
Community Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.
$23k-29k yearly est. 7d ago
Patient Navigator/Front Desk Receptionist
194660 Axess Family Services
Front desk receptionist job in Akron, OH
Description:
SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes.
SUPERVISOR: Health Center Administrator
DUTIES AND RESPONSIBILITIES:
Provide exemplary customer service too all patients on the phone and in the health centers.
Answer incoming calls and schedule appointments (both in-office and telehealth).
Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork.
Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected.
Complete virtual ‘Telephone Encounters' in current operating system and assign to appropriate staff.
Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients.
Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary.
Complete insurance eligibility process.
Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations
Compliance with current HIPAA policy to assure patient privacy
Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance.
Support and participate in process improvement efforts.
Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing.
Travel to ALL AxessPointe locations WHEN needed.
Perform any additional duties assigned by the supervisor
Requirements:
MINIMUM QUALIFICATIONS:
Minimum of a High School diploma or equivalent is required.
1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred.
Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment.
Ability to successfully complete all required and applicable federal and/or state consumer assistance training.
Interpersonal Skills: Work independently and as a team member and at times with difficult clients
Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner.
Adhere to the guidelines & principals of API and any of its satellite locations.
Must have excellent oral and written communication skills and advanced computer skills.
Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area.
Must be flexible to work evening and Saturday hours as needed
LICENSES OR CERTIFICATIONS REQUIRED:
Licensure: None required.
COMPLIANCE:
This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.
Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
$25k-32k yearly est. 3d ago
Front Desk Coordinator
Treatment Plan Coordinator In Orchard Park, New York
Front desk receptionist job in Austintown, OH
FrontDesk Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
Monday through Thursday 8am-5pm
Friday 8am-12pm
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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$26k-33k yearly est. Auto-Apply 10d ago
Medical Office Front Desk Receptionist
One Health Ohio 4.3
Front desk receptionist job in Youngstown, OH
Join Our Team as a FrontDeskReceptionist! Why Work With Us? At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter!
Benefits:
* PTO and Paid Holidays
* No nights or weekends!
* Optional Medical, dental and vision plans
* 401(k) retirement plan
* Company-paid life insurance with/AD&D benefit
* Company-paid long-term disability plan
* Optional life insurance and short-term disability plan
* Optional Critical Illness Plan
* Optional Accident Insurance Plan
Essential Duties / Essential Job Functions:
* Provide exceptional customer service to patients, visitors, and ONE Health Ohio staff
* Handle all calls in a timely and professional manner.
* Checking patients in and out using proper procedures and addressing all questions the patient may have.
* Completing new patient profiles.
* Verify patient's insurance information in the EHR.
* Verify household income before placing a patient on a sliding fee scale.
* Maintain patient accounts by obtaining, recording, and updating personal and financial information.
* Optimize patients' satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar.
* Inform patients of ONE Health Ohio's policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options.
* Collect applicable patient fees at the time of service.
* Set up follow-up appointments and providing the patient their patient plans.
* Reconcile the nightly deposit as per policy.
* Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.
* Other duties as assigned
Required Skills/Abilities:
* Ability to maintain confidentiality
* Preset a positive and professional attitude
* Planning and organizational skills
* Proficient in Microsoft Office (Word, Excel, Outlook)
* Ability to identify problems and to propose feasible solutions
* Ability to maintain accurate records
* Ability to enter and maintain data in various company software programs.
* Knowledge of company's policies and procedures.
* Knowledge of modern office equipment, troubleshooting, practices, and procedures.
* Interpersonal/human relations skills
* Proficient telephone skills
* Time Management
* Attention to detail
Education and Experience:
* High school diploma or equivalent
* Patient check-in/out
* Completing new patient profiles
* Insurance information verification
* Sliding fee scale competency
* Healthcare experience desired
* NextGen experience desired
* CPR or ability to obtain
Physical Requirements
* Sitting in a normal seated position for extended periods of time
* Reaching by extending hand(s) or arm(s) in any direction
* Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
* Communication skills using the spoken word
* Ability to see within normal parameters and hear within normal range
* Ability to move about
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.
$29k-36k yearly est. 8d ago
Medical Office Receptionist
CHC Addiction Services 4.2
Front desk receptionist job in Akron, OH
CHC is a non-profit social service agency in the Akron area whose mission is to treat, inspire, support and empower individuals and families impacted by the disease of addiction. CHC has been a critical part of Ohio's efforts to treat and prevent substance use disorders since 1974.
We are currently looking for a Medical Office Receptionist for our Physicians office. This role is the first point of contact for patients and visitors at our healthcare facility. This role involves managing front-desk operations, including greeting patients, answering phones, scheduling appointments, verifying insurance, and performing general administrative tasks to support clinical staff and ensure smooth office operations. Duties Include:
Greet and check in patients in a courteous and professional manner.
Answer multi-line phones, screen and direct calls, take messages.
Schedule, reschedule, and confirm patient appointments.
Verify patient insurance and obtain pre-authorizations when required.
Collect co-pays, balances, and other payments at the time of service.
Maintain patient records and ensure that necessary documents are completed.
Ensure HIPAA compliance and patient confidentiality at all times.
Communicate effectively with physicians, nurses, and other healthcare team members.
Maintain the reception area in a clean and organized manner.
Handle incoming and outgoing mail and faxes.
Assist with administrative duties such as data entry, filing, and inventory of office supplies.
Minimum Requirements: High school diploma or GED required; additional administrative training is a plus. Minimum of 1-2 years of experience in a medical or healthcare office preferred. Familiarity with electronic health records (EHR) systems; Credible etc. Basic understanding of medical terminology and insurance processes. Strong communication and customer service skills. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Why you would love it here:
Medical, dental and vision benefits for employees working 30+ hours weekly!
32 paid days off per year! (holidays, vacation, personal and sick days!)
Referral Bonuses!
403b, with company match after one year!
Professional licensure fee reimbursement!
Company Sponsored Training Opportunities - based on position
Employee Assistance Program (including Health Management, Family Support and Financial Advice/Assistance)!
CHC is an Equal Opportunity Employer and Provider of Services.
Non-smoking facility.
$27k-33k yearly est. 39d ago
Hotel Front Desk Agent
Innventures Hotel Mgmt Co 3.4
Front desk receptionist job in Independence, OH
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONTDESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a FrontDesk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
$25k-30k yearly est. Auto-Apply 60d+ ago
Veterinary Receptionist - Willoughby Hills, OH
Vetcor 3.9
Front desk receptionist job in Willoughby Hills, OH
Who we are
Animal Hospital is Hiring a Veterinary Receptionist!
Details
Role: Veterinary Receptionist
Status: Full-time
Salary: Negotiable and based on experience
Schedule: Monday, Tuesday, Thurs, Fri 7-5, Wednesday 7-7, Saturday 7-12
Animal Hospital is looking for a veterinary receptionist to join our team. We are a high quality, multi-doctor, full-service hospital. This is a full-time position with a flexible schedule, however, evening, and Saturday shifts will be required.
Do you love providing quality care and attention to the pets of your community? Do you have the communication skills and desire to partner with pet parents throughout their pets' lives?
Join Animal Hospital Inc., a small animal practice, and full-service boarding and grooming facility, located in the charming community of Willoughby Hills. Experience a fun and engaging culture while practicing best medicine at our AAHA accredited facility. Animal Hospital believes in practicing gold standard service for every client, every patient, every day, but we don't stop there...
We strive to create a work environment that is conducive to personal development and professional growth. This is a place for people who love their pets like family. This is a place for world-class medicine. This is a place of understanding, empathy, and compassion, this is a place for you. We believe in a better world for the animals and animal lovers of our community. We come into work to change lives, and our staff is always striving for greatness. Every client, every patient, every employee, EVERY DAY!
This position is responsible for managing multiple phone lines, booking appointments, greeting clients, processing payments, and ensuring that the reception area of the hospital is clean and presentable at all times.
Candidates must have excellent skills in the following areas: client service, sales, communication, and multi-tasking. We are looking for someone with a great attitude, outgoing personality, a high level of computer proficiency and exceptional telephone communication ability. Most importantly, applicants must be team players who enjoy working as part of a team in a high energy, fast-paced environment. Priority will be given to applicants with experience working in a veterinary hospital.
Benefits include:
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
Join Our Team!
Think you're the veterinary receptionist we're looking for? Apply today
Diversity, equity, and inclusion are core values at Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
$28k-32k yearly est. Auto-Apply 30d ago
Dental Front Office
Keefe General Dentistry LLC
Front desk receptionist job in Massillon, OH
Job Description
We are looking to add a full time team member to our office that can multitask and help out in all aspects of the team environment. We are a private practice that offers comprehensive care to our patients. We welcome all experience levels to apply and can adapt the role to fit the right person.
Pay and hours can be negotiated as well based on experience and ability. We have an upbeat team atmosphere and want to keep up with the growth our practice is experiencing.
Duties for our Dental Front Office Include:
Welcome patients in the dental office
Prepare patients for treatments or checkups ensuring their comfort
Help with processing claims and payment
Audit and ensure chart and documentation accuracy
Help with office protocol and mini systems
Answer phones and schedule patients
Skills:
General Practice
Open Dental
3Shape
Dexis
Benefits:
401k
PTO
Bonuses
$26k-33k yearly est. 20d ago
Front Desk Receptionist
Springvale Health Centers
Front desk receptionist job in Dover, OH
SpringVale Health Centers, Inc. is looking for a full-time FrontDeskReceptionist for the Medical office located in Dover. This position is responsible for providing organizational support services including greeting clients, scheduling client appointments, collecting payments, answering telephones, filing, financial updates and screenings, and general office duties to ensure efficient and effective agency operations.
Benefits include:
* Medical, Dental, and Vision
* Health Savings Account (HSA)
* Retirement plan with employer match
* Life Insurance/Voluntary Insurance
* Paid Holidays, Vacation, and Sick Time
* Personal Days
Qualifications:
High school diploma, plus six months clerical/receptionist experience required. Must maintain professionalism and welcoming attitude throughout the busy workday. Must have the ability to work both independently and within a team. Fluent in Spanish highly preferred.
SpringVale Health Center (SVHC) is an Equal Opportunity Employer. SVHC is highly committed to promoting and maintaining an atmosphere that is culturally inclusive and that welcomes diversity. Pre-employment drug screen, background check, and reference checks are required.
$25k-32k yearly est. 5d ago
Front Desk Agent
MCR Hotels
Front desk receptionist job in Cleveland, OH
Hilton Garden Inn Cleveland Downtown
SECTION ONE: MCR Universal Role Standards
CLEANLINESS and FRIENDLINESS!
The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
AREAS OF EXCELLENCE
Happy Guests
Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: FrontDesk Agent, Role Specific Duties and Expectations
The core mission of the FrontDesk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude:Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines:Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure:Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution:Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills:Must be able to convey information and ideas clearly.
Hospitality and Guest Service:Must have a desire to serve all guests.
Age Requirement:Must be 18 years of age or older to perform this job.
Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out:Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks:Clock in/out for breaks at the designated time on your schedule.
Call Outs:Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$26k-32k yearly est. 7d ago
Front Desk Agent - Metropolitan at the 9 Hotel
Geis Hospitality Group
Front desk receptionist job in Cleveland, OH
Job Title: FrontDesk Agent Division: Rooms Department: Guest Services Reports to: Front Office Supervisors, Front Office Manager FLSA Status: Non-Exempt Summary: Represents the hotel to the guests and ensures the highest level of customer service by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Greets and assists all guests during arrival and departure. *
2. Provides courteous guest services by responding promptly and efficiently to inquiries, requests, and complaints. *
3. Processes all reservations and cancellation requests in a timely manner. *
4. Maximizes room revenue and occupancy levels through suggestive selling techniques. *
5. Handles the departments accounting of money, receipts, guest accounts, and other forms of credit, and operates the department's cash register. *
6. Maintains information and communication sources such as room inventory, telephone information, log book, hotel directories, and operates switchboard to handle customer inquiries, wakeup calls, and the paging of guests. *
7. Maintains order and cleanliness of frontdesk and back office to present a pleasant and professional image to guests. *
8. Provides assistance to other departments of the hotel to contribute to its smooth operation. *
Position Requirements Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of word processing software and internet software.
Education/Experience:
High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience.
Knowledge, Skills, and Other Abilities:
• Customer/client focused
• Stress management and composure skills
• Ability to act thoroughly
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, use hands, and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock, and vibration.
The noise level in the work environment is usually moderate.
$26k-32k yearly est. 60d+ ago
Medical Receptionist
American Family Care Mentor 3.8
Front desk receptionist job in Mentor, OH
Benefits/Perks
Great work environment
Flexible scheduling
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Answering phones with kindness and care. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$23k-28k yearly est. Auto-Apply 60d+ ago
Medical Office Specialist
Neighborhood Family Practice
Front desk receptionist job in Cleveland, OH
JOB CONTENT
)
Responsible for all patient support services conducted in the front office.
Essential duties and responsibilities which must be performed in order to carry out the summarized above:
(The following description is a general representation of the key duties and responsibilities of this position. Other duties may be assigned, as required.)
Greets patients and visitors in a prompt, courteous, and helpful manner.
Uphold the positive reputation of Neighborhood Family Practice by always treating visitors in a friendly, welcoming and compassionate manner.
Responsible for accurate and timely scheduling and registration.
Makes appropriate phone calls or access insurance companies through internet to determine patient's eligibility of coverage.
Collect co-payments and other types of patient responsibility payments and accurately balances money collected daily.
Educate patients on options available for all patients eligible for financial assistance.
Efficiently handles telephone calls and routes to appropriate persons or departments. Communicates general clinic information to necessary persons.
Follows office policies and procedures for your department as well as the organization.
Maintains work area and lobby in a neat and orderly manner.
Effectively communicates with providers or other departments.
Responds to emergency calls and uses overhead paging system according to procedure.
Coordinates patient transportation for scheduled patients with need.
Calls and confirms patient appointments as needed.
Makes outreach calls to patients for care and quality team as needed.
Participates in educational activities or training sessions as appropriate.
Protects patients' rights by maintaining confidentiality of personal and financial information and securing workstation.
Handles faxes and copying as requested.
Qualifications
Qualifications:
Specific knowledge, training or skills required to perform the duties of this position. Specific concepts, courses, training programs or required certifications:
(To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
High school diploma or GED.
Computer proficiency: Microsoft Office Suite and EPIC EMR knowledge preferred.
Ability to establish and maintain effective working relationships with staff, patients and the public.
Ability to read and understand oral and written instructions.
Ability to follow written policies and procedures.
Ability to work independently.
Understands and initiates a team work approach when appropriate.
Knowledge of medical insurance preferred.
Ability to operate fax machine and photocopier.
Ability to sort and file materials correctly by alphabetical or numeric system.
Desire to deliver quality work and the ability to accept a high level of responsibility.
Dedication to maintaining confidentiality of all patient records.
Ability to multi-task in a stressful environment.
Ability to speak clearly and concisely with a pleasant telephone voice.
Strong organizational qualities.
Ability to communicate in English and Spanish preferred.
Valid Ohio driver's license and insurance.
Essential Physical Demands and Working Environment:
(The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Ability to see, communicate, hear and utilize electronic communication devices.
Office work environment.
Occasional evening or weekend work.
Previous experience that is
necessary
background to qualify for this position:
At least 1-year work experience in a medical office setting preferred.
REPORTS TO AND EVALUATED BY: Manager of Patient Services, Site Manager
$26k-33k yearly est. 7d ago
Medical Office Specialist
Neighborhood Family Practice Community Health Centers
Front desk receptionist job in Lakewood, OH
JOB CONTENT ) * Responsible for all patient support services conducted in the front office. Essential duties and responsibilities which must be performed in order to carry out the summarized above:
(The following description is a general representation of the key duties and responsibilities of this position. Other duties may be assigned, as required.)
* Greets patients and visitors in a prompt, courteous, and helpful manner.
* Uphold the positive reputation of Neighborhood Family Practice by always treating visitors in a friendly, welcoming and compassionate manner.
* Responsible for accurate and timely scheduling and registration.
* Makes appropriate phone calls or access insurance companies through internet to determine patient's eligibility of coverage.
* Collect co-payments and other types of patient responsibility payments and accurately balances money collected daily.
* Educate patients on options available for all patients eligible for financial assistance.
* Efficiently handles telephone calls and routes to appropriate persons or departments. Communicates general clinic information to necessary persons.
* Follows office policies and procedures for your department as well as the organization.
* Maintains work area and lobby in a neat and orderly manner.
* Effectively communicates with providers or other departments.
* Responds to emergency calls and uses overhead paging system according to procedure.
* Coordinates patient transportation for scheduled patients with need.
* Calls and confirms patient appointments as needed.
* Makes outreach calls to patients for care and quality team as needed.
* Participates in educational activities or training sessions as appropriate.
* Protects patients' rights by maintaining confidentiality of personal and financial information and securing workstation.
* Handles faxes and copying as requested.
$26k-33k yearly est. 45d ago
Front Desk Coordinator
Lone Peak Dental Group
Front desk receptionist job in Lyndhurst, OH
Join Our Team as a FrontDesk Coordinator!
Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Ohio Children's Dentistry in Lyndhurst!
At Ohio Children's Dentistry, we create smiles that last a lifetime by making every visit a Kidsperience! We re on the lookout for a reliable, energetic, and compassionate FrontDesk Coordinator that thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers.
Why Join Us?
Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits.
Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do.
Competitive Pay & Perks: Enjoy a flexible schedule, part-time hours, and a benefits package that includes:
? Access to a suite of voluntary benefits
? 401K
? Paid Time Off (in select locations, in accordance with state law)
? Bonus Opportunities
? Company-Paid Continuing Education
? Referral Bonus Program
Who We re Looking For:
? Someone who loves working with kids and creating a positive experience.
? A dependable team player with a strong work ethic.
? A difference-maker who is eager to learn and grow.
Requirements:
? 2 years experience, and we will train the right person!
? Experience with Denticon software is a plus.
? Full-time role (30+ hours per week).
A Typical Day as a FrontDesk Coordinator:
? Welcoming kiddos and making them feel comfortable.
? Assisting caregivers and doctors in providing top-notch care.
? Creating a fun and engaging experience for each patient.
? Ensuring smooth patient flow and maintaining a kid-friendly environment.
Schedule:
? Daytime hours No nights!
Be Part of Something Bigger!
Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, Creating healthy habits that last a lifetime, is at the heart of everything we do.
YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you re ready to bring smiles and make a lasting impact, we can t wait to meet you!
Apply today and become a Difference Maker!
Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.
$26k-33k yearly est. 19d ago
Maintenance Office Assistant
Cedar Point 3.9
Front desk receptionist job in Avon, OH
Job Status/Type: Full-time, year-round
Entry to Mid-Level
Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.
The Maintenance Office Assistant will perform receptionist duties including greeting and receiving visitors and directing them to the proper individual and/or department, and answer, screen and transfer/dispatch calls to the appropriate personnel. This position will operate two way base radio for communication to maintenance trades and supervision, provide clerical support including but not limited to: execution of documents in DocuSign, scanning, filing, date entry, creating spreadsheets, sorting and distributing mail, and monitor and maintain all associates' timekeeping, attendance tracking and entry of schedules. Additional duties include entering purchase order requests in the JD Edwards accounting system and processing packing lists and invoices as well as the distribution of open invoices.
Responsibilities:
Maintain, research, distribute and track all open invoices sent through the OnBase system.
Process receipts and invoices in JD Edwards, Smartsheet and OnBase on a daily basis.
Provide trouble shooting assistance with receiving issues regarding invoices not clearing in OnBase.
Create and distribute monthly spreadsheet of Open Purchase orders to Leaders.
Timekeeping: Review and correct all departmental labor time-clock entries in Kronos on a daily basis. Obtain all required documentations of approval for any time edit corrections.
Update and maintain all maintenance division schedules. Maintain and track associates' attendance via hard cards, spreadsheet and Kronos. Work with Manager on any discrepancies. Greet and receive all visitors and direct them to the proper individual and/or department.
Answer, screen and dispatch calls to the appropriate personnel while maintaining the daily call logs/work lists for all trades.
Provide clerical support including but not limited to: execution of documents in DocuSign, scanning, filing, typing divisional correspondence, creating spreadsheets, sorting and distributing mail and coordinating events.
Assist with organization and distribution of employee incentives.
Labor Distribution: Data entry of all work records on a daily basis.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Qualifications:
High school graduate or GED.
Knowledge of office practices, computer literacy, data entry skills; proficient in keyboarding 50-55 wpm.
Smartsheet, Microsoft Office and Windows based operating systems.
Organization, multi-tasking and communication skills.
Experience with JD Edwards, Kronos, OnBase, Smartsheet and Docusign
Ability to work nights, weekends and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
$26k-35k yearly est. Auto-Apply 3d ago
Patient Navigator/Front Desk Receptionist
194660 Axess Family Services
Front desk receptionist job in Akron, OH
SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes.
SUPERVISOR: Health Center Administrator
DUTIES AND RESPONSIBILITIES:
Provide exemplary customer service too all patients on the phone and in the health centers.
Answer incoming calls and schedule appointments (both in-office and telehealth).
Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork.
Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected.
Complete virtual ‘Telephone Encounters' in current operating system and assign to appropriate staff.
Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients.
Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary.
Complete insurance eligibility process.
Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations
Compliance with current HIPAA policy to assure patient privacy
Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance.
Support and participate in process improvement efforts.
Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing.
Travel to ALL AxessPointe locations WHEN needed.
Perform any additional duties assigned by the supervisor
Requirements
MINIMUM QUALIFICATIONS:
Minimum of a High School diploma or equivalent is required.
1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred.
Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment.
Ability to successfully complete all required and applicable federal and/or state consumer assistance training.
Interpersonal Skills: Work independently and as a team member and at times with difficult clients
Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner.
Adhere to the guidelines & principals of API and any of its satellite locations.
Must have excellent oral and written communication skills and advanced computer skills.
Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area.
Must be flexible to work evening and Saturday hours as needed
LICENSES OR CERTIFICATIONS REQUIRED:
Licensure: None required.
COMPLIANCE:
This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.
Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
Salary Description 16-19 per hour
$25k-32k yearly est. 60d+ ago
Front Desk Coordinator
Treatment Plan Coordinator In Orchard Park, New York
Front desk receptionist job in Middleburg Heights, OH
FrontDesk Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
Monday through Friday
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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$26k-33k yearly est. Auto-Apply 60d+ ago
Front Desk Coordinator
Lone Peak Dental Group
Front desk receptionist job in Lyndhurst, OH
Job Description
Join Our Team as a FrontDesk Coordinator!
Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Ohio Children's Dentistry in Lyndhurst!
At Ohio Children's Dentistry, we create smiles that last a lifetime by making every visit a Kidsperience! We're on the lookout for a reliable, energetic, and compassionate FrontDesk Coordinator that thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers.
Why Join Us?
Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits.
Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do.
Competitive Pay & Perks: Enjoy a flexible schedule, part-time hours, and a benefits package that includes:
? Access to a suite of voluntary benefits
? 401K
? Paid Time Off (in select locations, in accordance with state law)
? Bonus Opportunities
? Company-Paid Continuing Education
? Referral Bonus Program
Who We're Looking For:
? Someone who loves working with kids and creating a positive experience.
? A dependable team player with a strong work ethic.
? A difference-maker who is eager to learn and grow.
Requirements:
? 2 years' experience, and we will train the right person!
? Experience with Denticon software is a plus.
? Full-time role (30+ hours per week).
A Typical Day as a FrontDesk Coordinator:
? Welcoming kiddos and making them feel comfortable.
? Assisting caregivers and doctors in providing top-notch care.
? Creating a fun and engaging experience for each patient.
? Ensuring smooth patient flow and maintaining a kid-friendly environment.
Schedule:
? Daytime hours - No nights!
Be Part of Something Bigger!
Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, “Creating healthy habits that last a lifetime,” is at the heart of everything we do.
YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you're ready to bring smiles and make a lasting impact, we can't wait to meet you!
Apply today and become a Difference Maker!
Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.
How much does a front desk receptionist earn in Akron, OH?
The average front desk receptionist in Akron, OH earns between $22,000 and $36,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.
Average front desk receptionist salary in Akron, OH
$28,000
What are the biggest employers of Front Desk Receptionists in Akron, OH?
The biggest employers of Front Desk Receptionists in Akron, OH are: