Front desk receptionist jobs in Alabama - 950 jobs
Front Desk Specialist- FLORENCE LOCATION
Healthsource Chiropractic 3.9
Front desk receptionist job in Muscle Shoals, AL
Benefits:
PTO and other great benefits
Continuous clinical and business training
Company-paid CEU's
401(k)
401(k) matching
Bonus based on performance
Company parties
Employee discounts
If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you!
We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.
If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.
You'll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.
You'll enjoy great pay, the opportunity to earn monthly bonuses, and benefits!
Who you are:Do you have a gift for meeting new people and getting them to like you?
Do people look to you first for help because they know it will get done?
Are you quick to smile and have contagious enthusiasm?
Do you derive a great deal of pleasure and strength from developing professional relationships with clients?
Do you have a conscientiousness for doing things right and following tasks through to completion?
What you will do:
Insurance verifications
Create financial worksheets
Deliver financial reviews with patients
Make product and supplement recommendations based on the doctor's treatment plan
Scan incoming insurance EOBs
Assist with marketing campaigns, creative content, community outreach
Weekly patient reporting
Maintain confidentiality as it pertains to HIPAA guidelines
Work with the rest of the team to keep the clinic clean and clutter-free
Manage patient flow between Doctor, Rehab, and FrontDesk to ensure Patient experience is efficient, fun, and effective
Maintain patient accounts by obtaining, recording, and updating personal and financial information
Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
Maintain business office inventory
Other Administrative tasks
What you need
Two-year degree or more is preferred but not required
Previous experience in customer service must be demonstrated
Proficiency in Microsoft Office and Windows is required
If you feel you would be a great fit in our office please apply! We look forward to speaking with you!
Compensation: $15.00 - $18.00 per hour
WHAT WE DO:
At HealthSource Chiropractic, we don't just focus on chiropractic care-we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love- pain free.
We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information.
JOIN THE HEALTHSOURCE TEAM AND…
Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care- in order to provide each patient with a unique treatment care plan!
Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and frontdesk specialists to enhance your skills and advance your career.
Build a rewarding career with substantial earning potential
Experience a practice environment that feels like home, with colleagues who feel like family.
Spend your days in a professional, inviting clinic and foster meaningful connections with patients.
Help patients achieve optimal health and wellness each day.
$15-18 hourly Auto-Apply 60d+ ago
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Front Desk Agent
Every Word Code
Front desk receptionist job in Birmingham, AL
About Us
Every Word Code is a forward-thinking technology firm that believes in the power of communication and clarity in software solutions. Based in Baton Rouge, LA, we specialize in tailored development services that bridge human understanding with digital precision. Our commitment to excellence is matched by our dedication to building a professional, supportive, and inclusive work environment where every team member is valued. Join us in shaping a smarter digital future-one word, one line of code at a time.
Job Description
Every Word Code is seeking a reliable and organized FrontDesk Agent to serve as the first point of contact for our clients and visitors. This role requires excellent communication skills, a welcoming attitude, and the ability to multitask in a fast-paced environment. You will represent the company professionally and help maintain a smooth and efficient front office operation.
Responsibilities
Greet and assist visitors, clients, and team members in a professional manner
Answer and direct phone calls efficiently
Manage appointment scheduling and maintain office calendar
Handle incoming and outgoing mail and packages
Maintain cleanliness and organization of the frontdesk and lobby area
Respond to inquiries and provide general administrative support
Collaborate with internal departments for smooth operational flow
Assist with clerical duties such as data entry, filing, and document preparation
Qualifications
Qualifications
High school diploma or equivalent (Associate's or Bachelor's degree preferred)
1+ year of frontdesk, receptionist, or customer service experience
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient in Microsoft Office (Word, Excel, Outlook)
Professional demeanor and appearance
Ability to work independently and as part of a team
Punctual, dependable, and detail-oriented
Additional Information
Benefits
Competitive salary ($50,000 - $55,000 annually)
Growth opportunities within the company
On-the-job training to build and expand skills
Supportive and collaborative work environment
Health and wellness programs
Paid time off and holidays
$50k-55k yearly 60d+ ago
Front Desk Agent
MCR Hotels
Front desk receptionist job in Troy, AL
Courtyard by Marriott - Troy, Al. SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: FrontDesk Agent, Role Specific Duties and Expectations
The core mission of the FrontDesk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude: Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills: Must be able to convey information and ideas clearly.
Hospitality and Guest Service: Must have a desire to serve all guests.
Age Requirement: Must be 18 years of age or older to perform this job.
Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks: Clock in/out for breaks at the designated time on your schedule.
Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$24k-29k yearly est. 7d ago
Front Desk Coordinator
Tuskegee University Portal 4.2
Front desk receptionist job in Alabama
The FrontDesk Coordinator in the Office of the Dean serves as the primary point of contact for students, faculty, staff, and visitors, ensuring a welcoming and professional environment. This role is responsible for managing frontdesk operations, including greeting guests, directing inquiries, coordinating communications, and providing administrative support to facilitate the efficient functioning of the Dean's Office.
Physical Demands
Ability to operate standard office equipment Ability to walk short distances Ability to lift and carry parcels, packages and other items Ability to view a computer terminal
$25k-30k yearly est. 40d ago
Experienced Veterinary Receptionist
Alliance Animal Health 4.3
Front desk receptionist job in Mobile, AL
At Moffett Veterinary Hospital we provide a wide range of services for dogs and cats from preventive care, surgery including general surgery and some orthopedics, routine dental cleaning and dental radiographs, in-house labs, boarding, bathing, grooming and more!
To learn more about us, click here!
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We're looking for:
* Experienced Receptionist with a minimum of 1-year veterinary experience required
* Confident in a fast-paced veterinary environment
* Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
* Highly organized and possess computer skills
* Self-starter with the desire to continue to advance your knowledge and skillset
Additional Information
Pay Range: $14-$18/hr depending on experience
We offer our staff:
* Comprehensive Benefits for Full Time team (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
* Employee Assistance Program
* Paid Vacation and Sick Time for ALL Employees
* Paid Bereavement Program
* Paid Parental Leave Program
* Competitive Compensation
* Continuing Education Allowance (applies to licensed/registered/certified roles)
* Tuition Assistance Program
* Access to a CVA/CVT/CVPM Partnership through Penn Foster
* Career Development Opportunities
* Referral Bonus Program for most positions!
* Holiday Pay
* *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full-time employment status vs part-time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
#SS3
$14-18 hourly 4d ago
Front Desk
Guardian Dentistry Partners
Front desk receptionist job in Montgomery, AL
We are looking for a dynamic, experienced FrontDesk to join our fast-growing team.
We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our frontdeskreceptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.
Primary Job Responsibilities:
Completes daily insurance verifications for all scheduled patients
Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
Confirm all future appointments
Assist patients with billing questions
Submit Insurance Claims with proper attachments and narratives.
Follow-up with unscheduled recare/treatment appointments.
Qualifications:
2-3 years experience required
Associates Degree preferred
Outstanding professionalism, high moral standards, and a self-motivated work ethic
Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits:
Guaranteed Hourly Rate range up to $20
Paid Vacation & Paid Holidays
401k Program: with matching contributions
Benefits: (offered at 30 hours or more)
Competitive health, dental, and vision plan
Life Insurance and Disability Insurance
Flexible Schedules
#sponsoroffice
FLSA Status:
Non-Exempt
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
$20 hourly Auto-Apply 60d+ ago
Front Desk Receptionist
Insight Global
Front desk receptionist job in Huntsville, AL
One of Insight Global's clients, a large insurance company, is hiring for a FrontDeskReceptionist in Huntsville, AL. The responsibility of the FrontDeskReceptionist position is to serve as the primary contact for customers and policy owners and assist with work as needed. Specific responsibilities include but will not be limited to:
· Answer, screen, and direct telephone calls
· Maintain telephone system and agency directory
· Process incoming and outgoing mail; deliver outgoing mail to Post Office Box
· Morning walk-through checklist
· Maintain the reception area and conference rooms (clean and book rooms)
· Maintain kitchen area clean refrigerator, coffee pots and dishes, refresh snacks, turn TV on/off
· Maintain copy rooms
· Maintain inventory and order office supplies as needed
· Liaison for office supplies such as shred company, coffee company, Office Max, FedEx, UPS,
· Maintenance, etc.
· Answer basic policy owner/policy benefit questions and handle change requests
· Occasionally may act as administrative support for financial representatives/staff as needed
· Complete and/or assist with projects as assigned by the Office Manager/Director of Operations
· Order lunch for meetings
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
· 1+ years of experience in an office administration role
· Strong customer service and communication skills
· Experienced with MS Office applications Word, Excel, Outlook
Strong work ethic and willingness to help out wherever needed
$22k-28k yearly est. 60d+ ago
Front Desk Receptionist
Solvent 4.3
Front desk receptionist job in Tuscaloosa, AL
Job Title: Front Office Coordinator General Summary of Duties: Performs various clerical duties for office manager, clinical services manager, or physicians including: answering telephones, taking messages, scheduling appointments, copying, and creating/filing charts. Responsible for data entry, filing insurance claims, and patient account follow up, as well as monthly reports.
Supervisor: Practice manager
Supervisory Responsibilities: None
Major Responsibilities/Tasks:
Answer and screens telephone calls in a courteous manner, and record messages for physician and other personnel.
Schedule patient appointments and procedures according to established policies and procedures.
Obtain accurate information from patients and ensure all registration forms are complete.
Collect patient and insurance payments and reconcile charges on a daily basis.
Process insurance and disability claims in an accurate and timely manner.
Prepare insurance forms and associated correspondence.
Verify account balances and refunds for accuracy. Provide information to patients regarding balances.
Follow up with insurance companies to ensure that claims are paid timely and accurately.
File records in appropriate sections of patient charts and keeps patient charts in proper order.
Prepare patient charts in advance and file patient charts when complete.
Transcribe letters and create forms as needed.
Data entry of office visits, consults, and surgery including ICD-9 and CPT coding.
Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.
Maintain files and records in a confidential manner.
Maintain organization and efficiency of front office, including office supply inventory.
Maintain patient confidentiality.
Perform other related duties as directed or assigned.
EDUCATION: High school diploma or GED.
EXPERIENCE: Minimum of two years of administrative assistant experience in a medical office, including medical billing experience.
Performance Requirements:
Knowledge:
Knowledge of clinic policies and procedures.
Knowledge of medical terminology and insurance practices.
Knowledge of computer programs and applications.
Knowledge of grammar, spelling, and punctuation to type from draft copy and review and edit reports and correspondence.
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
Knowledge of CPT and ICD-9 coding.
Skills:
Skill in operating office equipment
Skill in handling paperwork/filing adequately.
Skill in handling incoming phone calls and triaging appropriately.
Skill in written and verbal communication.
Skill in gathering, interpreting, and reporting insurance information.
Skill in trouble-shooting insurance claims issues and resolving appropriately.
Abilities:
Ability to type 60 words per minute using word-processing software. Able to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint.
Ability to work effectively as a team member with physicians and other staff.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Ability to interpret and understand insurance benefits and reimbursement.
Ability to flexibly respond to changing demands.
Ability to organize and prioritize tasks effectively.
Ability to communicate clearly.
Ability to work with little supervision.
Ability to establish and maintain effective working relationships with patients, employees, and the public.
Work Environment: Work performed in office environment. Involves frequent contact with staff and patients. May require working under stressful conditions.
$22k-27k yearly est. 60d+ ago
Front Desk Agent
Woodspring Suites Prattville
Front desk receptionist job in Prattville, AL
Job Description
Directs and controls the activities in the lobby and frontdesk area to ensure that guests receive outstanding customer service according to Brand Standards policy.
Provides friendly and responsive frontdesk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous, designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Inspects guest rooms and public spaces to ensure compliance with Brand Standards and to confirm rooms and property are guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building - electrical outage, water line breaks, etc.) in a timely manner.
Essential Functions:
Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.
Secures payment; verifies and adjust billing. Verifies customers' credit, and establishes how the customer will pay for the accommodation. Computes bills, collects payments, and makes change for guests.
Provides leadership to the team with ongoing training and coaching; leads by example.
Keeps abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings.
Issues room keys, identifies and explains room features to guests. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest.
Keeps records of room availability and guests' accounts.
Performs bookkeeping activities such as making cash deposits, completing daily audit, running reports, posting payments to guest folios.
Responds to guest comments or complaints, referring customers to General Manager as necessary.
Prepares housekeeping duty rosters for move-out and stay-over cleans.
Inspects/stocks housekeeping carts for service preparedness.
Inspects rooms and public areas to accepted health and safety standards for pest control.
Creates an operating environment that assures consistent guest satisfaction, meets with and solicit comments from guests on a regular basis to determine their level of satisfaction with guest services and facilities.
Maintains proficiency in all location computer and software systems.
Assists other employees in completing their respective duties, as necessary, to achieve guest ready rooms, public areas, and outstanding customer service.
Responds to emergency situations.
Other duties as assigned.
Essential Functions are not all inclusive; other duties may be assigned.
Competencies:
Action Oriented - Demonstrates a commitment to effective job performance by taking action on one's own and following through to get the job done. Effectively manages multiple priorities with a results-oriented sense of urgency.
Adaptability and flexibility - Displays the capability to adapt to new, different, and changing requirements.
Conflict Management - Successfully mediates conflict between individuals and groups; can negotiate consensus and agreement and settle disputes equitably; can find common ground and obtain cooperation of parties involved.
Dependability and reliability- Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.
Integrity - Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.
Interpersonal Skills - Displays the skills to work effectively with others.
Professionalism - Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.
Skills/Qualifications:
Good people skills for dealing with both staff and guests.
Must have computer skills; the ability to access and accurately input information in to a computer system including Microsoft Office Suite and the Hotel PMS system.
Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers
Must maintain a professional appearance and demeanor.
Self-starter with the ability to prioritize and handle multiple projects and meet deadlines under pressure, with strong organizational time management skills and problem solving skills.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Frequently bends, kneels, crouches.
Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting.
The employee must occasionally lift and/or move up to 25 pounds
Job Types: Full-time, Part-time
$24k-29k yearly est. 16d ago
Front Desk Agent
Motel 6--Tacoma
Front desk receptionist job in Prattville, AL
Directs and controls the activities in the lobby and frontdesk area to ensure that guests receive outstanding customer service according to Brand Standards policy.
Provides friendly and responsive frontdesk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous, designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Inspects guest rooms and public spaces to ensure compliance with Brand Standards and to confirm rooms and property are guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building - electrical outage, water line breaks, etc.) in a timely manner.
Essential Functions:
Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.
Secures payment; verifies and adjust billing. Verifies customers' credit, and establishes how the customer will pay for the accommodation. Computes bills, collects payments, and makes change for guests.
Provides leadership to the team with ongoing training and coaching; leads by example.
Keeps abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings.
Issues room keys, identifies and explains room features to guests. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest.
Keeps records of room availability and guests' accounts.
Performs bookkeeping activities such as making cash deposits, completing daily audit, running reports, posting payments to guest folios.
Responds to guest comments or complaints, referring customers to General Manager as necessary.
Prepares housekeeping duty rosters for move-out and stay-over cleans.
Inspects/stocks housekeeping carts for service preparedness.
Inspects rooms and public areas to accepted health and safety standards for pest control.
Creates an operating environment that assures consistent guest satisfaction, meets with and solicit comments from guests on a regular basis to determine their level of satisfaction with guest services and facilities.
Maintains proficiency in all location computer and software systems.
Assists other employees in completing their respective duties, as necessary, to achieve guest ready rooms, public areas, and outstanding customer service.
Responds to emergency situations.
Other duties as assigned.
Essential Functions are not all inclusive; other duties may be assigned.
Competencies:
Action Oriented - Demonstrates a commitment to effective job performance by taking action on one's own and following through to get the job done. Effectively manages multiple priorities with a results-oriented sense of urgency.
Adaptability and flexibility - Displays the capability to adapt to new, different, and changing requirements.
Conflict Management - Successfully mediates conflict between individuals and groups; can negotiate consensus and agreement and settle disputes equitably; can find common ground and obtain cooperation of parties involved.
Dependability and reliability- Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.
Integrity - Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.
Interpersonal Skills - Displays the skills to work effectively with others.
Professionalism - Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.
Skills/Qualifications:
Good people skills for dealing with both staff and guests.
Must have computer skills; the ability to access and accurately input information in to a computer system including Microsoft Office Suite and the Hotel PMS system.
Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers
Must maintain a professional appearance and demeanor.
Self-starter with the ability to prioritize and handle multiple projects and meet deadlines under pressure, with strong organizational time management skills and problem solving skills.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Frequently bends, kneels, crouches.
Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting.
The employee must occasionally lift and/or move up to 25 pounds
Job Types: Full-time, Part-time
$24k-29k yearly est. Auto-Apply 48d ago
Front Desk Receptionist - Birmingham
Birmingham Obstetrics Gynecology, P. C
Front desk receptionist job in Birmingham, AL
Are you passionate about women's health and eager to make a meaningful impact in a dynamic medical environment? We are seeking an experienced frontdeskreceptionist to join our established office. This is an exciting opportunity to be at the forefront of providing exceptional care to women in all stages of life.
About Us
We are a leading OB/Gyn practice committed to delivering comprehensive and compassionate healthcare services to our patients. Our team prides itself on offering personalized care and utilizing cutting-edge technology to ensure the highest standards of medical excellence.
The FrontDesk medical receptionist is the provides the initial impression for Birmingham OB/Gyn for patients and visitors. This position is responsible for creating a welcoming and positive environment. Responsibilities include ensuring that patient information is entered quickly and correctly, providing timely, accurate and professional telephone support for incoming calls and collecting patient copay amounts.
Major Duties Include:
Greet patients and visitors
Check patients in and out of practice management software
Schedule and confirm patient appointments
Update and maintain patient information including demographics, insurance, and appointments while following HIPAA guidelines.
Communicate with clinical staff to maintain patient flow
Work with our patient intake software, Phreesia, to schedule patients, send announcements, and chat with patients
Provide assistance to other front-desk staff as requested
Assist with online scheduling coordination
Required Skills/Abilities:
Excellent verbal and written communication skills
Attention to detail, effective organizational skills and ability to work in a fast-paced environment
Education/Experience:
Requires High School Diploma or Equivalent
1-2 years of office administrative experience preferred
Greenway - PrimeSuite Experience a plus
Physical/Mental Demands:
Requires the ability to lift or carry objects weighing up to 20 pounds
Requires long periods of sitting or answering the phone
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$22k-28k yearly est. 60d+ ago
Front Desk Agent
Yedla
Front desk receptionist job in Guntersville, AL
Hotel FrontDesk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel FrontDesk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
DUTIES & RESPONSIBILITIES
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
$24k-29k yearly est. 60d+ ago
Front Desk Coordinator - Hoover, AL (Part Time)
The Joint Chiropractic 4.4
Front desk receptionist job in Birmingham, AL
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Hours: Monday-Friday 10-7 and Saturday 10-4
$13/hr + BONUS Potential
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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$13 hourly 10d ago
Front Desk Agent
Mobile Days Inn/Super 8 4.4
Front desk receptionist job in Mobile, AL
A & R Hospitality Group is looking for a Guest Service Representative (GSR) who can provide outstanding customer service and always maintains a positive attitude.
About A&R Hospitality Group:
A&R Hospitality Management operates 19 hotels throughout the United States, totaling approximately 1,800 rooms and over $100 million in assets. The company partners with premium brands such as Marriott, Hilton, IHG, Wyndham, and Choice, as well as independent brands in six competitive markets. For additional information, please visit the company's website at *****************
The primary role of the Guest Service Representative is to work at the frontdesk of the hotel and provide service to hotel guests and clients. The GSR greets and checks in arriving guests and checks out departing guests. The GSR provides excellent customer service to all guests, make reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests.
We are in search of qualified candidates who can excel at the following:
∙ Always maintain a professional appearance
∙ Register all incoming guests and ensure all pertinent information is obtained ∙ Assist in other departments as needed
∙ Address and resolve guest complaints in a timely manner
∙ Block incoming reservations based on guest requests and room availability
∙ Block arriving reservations of all groups
∙ Maintain cleanliness of the back office and frontdesk area
∙ Anticipate guest needs in order to have superior guest service
∙ Maintain confidentiality and security of proprietary company information and guest information A&R benefits include:
∙ Paid vacation time
∙ Hotel discounts
∙ Paid Holidays
∙ Continuous training
∙ Medical/Dental/Vision Insurance
∙ Supplemental Insurance Available
∙ Free Teledoc for eligible employees
A &R Hospitality Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
View all jobs at this company
$25k-31k yearly est. 60d+ ago
Hotel Front Desk Agent
Holiday Inn Airport 4.3
Front desk receptionist job in Montgomery, AL
Holiday Inn
************, exit 164 on I-65
96 Folmar Parkway
Montgomery, Alabama 36105
Our Holiday Inn is a full-service hotel that houses Magnolia's Bar & Grill, and offers a large banquet/meeting facility with catering from Magnolia's Bar & Grill, indoor pool, and fitness room.
Benefits include: IHG Hotel employee large discount program for thousands of hotels worldwide--offers employees significant discounts at thousands of hotels worldwide.
Pay begins at $12 per hour for those with qualifying experience that include but are not limited to: 2+ years of hotel frontdesk agent experience, 1+ year of OPERA reservation system experience, cleaning experience, et al.
As a hotel frontdesk associate, you will be responsible for guest communications, fulfilling guest requests and other guest relations during your shift including greeting guests in a friendly, courteous, and professional manner; responsible for pre-booked, call in, and walk in reservations, etc.--which include processing payment and safeguarding guest information; cashiering; coordinate/fulfill guest services per guest requests to ensure a positive experience and stay. The ability to multitask is key. Cleaning the assigned areas is key.
You will be required to maintain the frontdesk and immediate surrounding areas in a safe, clean, and professional manner. Work will involve collaborating with other staff members in the hotel to ensure a safe, positive stay for the guests. As needed you will be expected to assist others in maintaining the cleanliness of the property. Preferred to have 1-2 years hotel frontdesk experience.
Responsibilities for Hotel FrontDesk Associate
Perform guest check in and check out
Cleaning assigned areas
Answer multi line phone
Keep accurate account of reservations
Engage with a variety of customers in a friendly, professional and courteous manner
Remain calm under pressure
Exhibit problem solving skills in difficult situations
Safeguard guest information
Maintain the welcome desk with a professional appearance
Coordinate work with different staff departments including office and management, housekeeping, maintenance, restaurant on a daily basis depending upon shift times.
Cleaning and maintaining cleanliness of frontdesk and surrounding areas.
Qualifications for Hotel FrontDesk Associate
2 years of customer service experience at a hotel is preferred
OPERA hotel reservation system experience is preferred
Proficient computer skills
Able to use various office equipment
Able to use a multi-line office telephone
Able to multitask efficiently professionally
Ability to reconcile a cash drawer
Excellent customer service skills
Prolonged periods of standing
Able to work varied shifts, since the hotel is open 24/7 the entire year for business.
View all jobs at this company
$12 hourly 60d+ ago
Overnight Front Desk Agent
Elevation Convening Center & Hotel
Front desk receptionist job in Montgomery, AL
Job Description
Join Ithaka Hospitality Partners on an Exciting Journey!
Ithaka Hospitality Partners is seeking a reliable and detail-oriented Overnight Front Office Agent to join our team at Elevation Convening Center & Hotel, a purpose-driven destination overlooking downtown Montgomery, AL. This role is essential to ensuring smooth overnight operations and accurate financial reporting.
Job Summary:
The Overnight Front Office Agent is responsible for completing the night audit process, reconciling daily financial transactions, and accurately posting all charges for the day. This role also provides courteous overnight guest service, supports frontdesk operations, and ensures all reports are completed in accordance with hotel policies and procedures.
Duties & Responsibilities:
Responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests.
Process all payments according to established hotel requirements.
Provide information to any guest or visitor's inquiry.
Responsible for imputing accurate reservations, answering all calls at the frontdesk, and alerting hotel staff of VIP arrivals.
Meet with departing Guest Services Agents to review business status and follow-up items.
Set up workstations with necessary supplies; maintain cleanliness throughout the shift.
Change all housekeeping discrepancies to the correct status.
Promote positive guest relations to all individuals approaching the Guest Services Areas.
Performs other related duties as assigned.
Required Skills & Abilities:
Ability to focus attention on guest needs, remaining calm and courteous.
Excellent organizational skills and attention to detail.
Maintain confidentiality of all guest information and pertinent hotel data.
Ability to work well under pressure within any given period of time, which includes coordinating many requests at any given time.
Excellent written and verbal communication skills.
Ability to analyze and resolve problems by exercising good judgment.
Proficient in Microsoft Office Suite or similar software.
Education & Experience:
High school diploma or equivalent is required.
Previous experience in the hospitality industry is preferred.
2 years of experience in customer service and/or hotel experience is preferred.
Physical Requirements:
Prolonged periods of walking, standing, and sitting.
Must be able to lift up to 15 pounds at times.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
$24k-29k yearly est. 18d ago
Front Desk Agent
Auburn, Ram Hotels
Front desk receptionist job in Auburn, AL
←Back to all jobs at Courtyard by Marriott - Auburn, RAM Hotels FrontDesk Agent
Introduction:
We are seeking a friendly and professional FrontDesk Agent to join our team at our hotel. The FrontDesk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a frontdesk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
Please visit our careers page to see more job opportunities.
$24k-29k yearly est. 60d+ ago
Front Desk Agent
The Hotel at Auburn University
Front desk receptionist job in Auburn, AL
The FrontDesk Agent is responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests. Duties & Responsibilities: * Maintain complete knowledge of: * All hotel features/services and hours of operation. * All hotel restaurant food concepts, menu price range, dress code, and ambiance.
* All hotel room types, numbers/names, layout appointments, amenities, and locations.
* All hotel room rates, special packages and promotions, and room availability status for any given day.
* Daily house count and expected arrivals/departures.
* Scheduled daily group activities, names, and locations of meeting rooms.
* Maintain complete knowledge and comply with all hotel policies and procedures.
* Meet with departing Overnight Agents to review business status and follow-up items.
* Set up workstations with necessary supplies; maintain cleanliness throughout the shift.
* Promote positive guest relations to all individuals approaching the Guest Services Areas
* Handle guest complaints by following the procedures and ensuring guest satisfaction.
* Collect guest preferences for all guests.
* Access all functions of computer systems according to established procedures and standards.
* Answer the department telephone using proper telephone etiquette.
* Provide callers with accurate information on hotel facilities and services.
* Document all guest requests, complaints, or problems immediately and notify the designated department/personnel for resolving the situation.
* Accept and record wake-up call requests.
* Assist in emergency situations as a central communication center for the hotel.
* Book reservations accurately and in a professional manner.
* Hard-block any special room request, such as handicap-accessible rooms and suites.
* Document and confirm reservations and cancellations.
* Promote packages, promotions, and upsell whenever possible.
* Set up accurate accounts for each reservation according to their requirements (i.e., share-with, separate room/tax/incidentals, comp).
* Communicate VIP and Repeat Guest arrivals to designated personnel for escort and delivery of amenities.
* Communicate pertinent guest information to designated departments/personnel (i.e., special requests).
* Generate, print, and distribute daily and weekly reports.
* Pre-register designated guests and prepare key packets.
* Process all guest check-in according to established hotel requirements.
* Register guests in the computer and generate a registration card.
* Verify registration card information with guests.
* Obtain backup information for guests; credit/payment method and input into the system; collect cash when
* Obtain proper identification for tax-exempt guests and retain a copy.
* Introduce Bell Person to escort guests and transport their luggage to the room.
* Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established procedures for "walking" guests.
* Request guest comments on their stay.
* Handle requests for late checkouts according to established hotel procedures.
* Conduct group check-ins/outs according to established hotel procedures.
* Assist all departments in obtaining appropriate information regarding groups' inventory and guest
* Adhere to proper accounting procedures:
* Process adjustment vouchers, paid-outs, and miscellaneous charges.
* Make change for guests and cash guests' personal checks/travelers checks.
* Post charges and settle room accounts.
* Process all checkouts according to established hotel requirements.
* Resolve any late charges.
* Present folio to guests and resolve and dispute charges.
* Run closing reports count bank at the end of the shift.
* Complete designated cashier reports
* Balance and drop receipts.
* Secure bank.
* Assist PBX, Concierge, Bell Staff, and Reservations as assigned.
* Legibly document maintenance needs on work orders and submit them to Engineering - KYC system.
* Performs other related duties as assigned.
Required Skills & Abilities:
* Ability to focus attention on guest needs, remaining calm and courteous.
* Excellent written and verbal communication skills.
* Ability to think clearly, and quickly, maintains concentration, and make concise decisions.
* Ability to ensure the security of guestroom access.
* Excellent organizational skills and attention to detail.
* Proficient in Microsoft Office Suite or similar software.
Education & Experience:
* High school diploma or equivalent is required.
* A college education or training in the hospitality industry is preferred.
* Previous experience as a Front Office Receptionist in a luxury market is preferred.
Physical Requirements:
* Prolonged periods of walking, standing, and sitting.
* Must be able to lift up to 15 pounds at times.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
$24k-29k yearly est. 11d ago
Front Office Receptionist
Christ Health Center Inc. 4.1
Front desk receptionist job in Birmingham, AL
Job DescriptionDescription:
Christ Health Center is seeking a
Front Office Receptionist
who will embrace our mission and bring life to the patients and the communities we serve. The Front Office Receptionist responsibilities will include various administrative tasks such as collecting insurance information and patient demographics, collecting patient payments, data entry, document scanning, patient follow-up calls, answering phones, and scheduling.
Benefits:
401K & 401K Matching
Medical, Dental, & Vision Insurance
$25,000 Basic Life Insurance-After 90 Day Probationary Period During The Term of Employment with CHC
Paid Time Off
Employee Assistance Program
Schedule
: Monday-Friday, 7:45 AM -5:00 PM
Major Duties & Responsibilities: Job Skills
Greet and checks patients in and out
Answers telephone and voice messages in a timely manner and is professional, friendly, and helpful with all requests.
Respond and comply to requests for patient information
Schedule and confirm patient appointments.
Maintain Provider's patient schedule.
Update and maintain patient information including demographics, proof of income, household assessment, etc. following all HIPAA guidelines.
Communicate with clinical staff to maintain patient flow
Verifies insurance and collect payments from patients at time of service
Balance cash drawer daily
Provide assistance to other front office staff as needed.
Attends and participates in in-service education for staff, quality assurance program, and risk-management programs.
Christ Health Center has an identifiable team structure and an organized staff to sustain team-based care. The Core Care Team members are expected to meet each morning prior to seeing the first patient and review the Huddle Task List for that day.
Requirements:
Qualification, Education, Experience
Requires High School Diploma or equivalent
1-2 years in administrative experience
C-PAR (Certified Patient Account Representative) Preferred
Required Skills/abilities
Excellent verbal and written communications skills.
Requires effective interpersonal skills
Requires analytical skills, attention to detail, effective organization skills, ability to work in a fast-paced environment and ability to self-direct with minimal supervision.
Bi-Lingual in Spanish is preferred
Proficient in Microsoft Office (Word, Excel, Outlook)
Attendance Standards
Punctual and dependent for assigned/confirmed shifts
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence and reports.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio and percent.
Reasoning Ability
The ability to apply general rules to specific problems to produce answers that make sense. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events) and to convey the information to others.
Physical/Mental Demands
Work requires the ability to lift objects weighing up to 20 pounds
Work requires ability to carry objects weighing up to 20 pounds.
Work requires ability to sit +/- 90% of the time.
Work requires ability to stoop and bend, to reach, and grab with arms and hands; manual dexterity and to communicate with others.
Work requires proofreading and checking documents for accuracy.
Work requires ability to use a keyboard and visualize a computer monitor to enter words or data.
OSHA personal exposure risk category II (Tasks that involve no exposure to blood, body fluids or tissues, but employment may require performing unplanned category I tasks).
Airborne personal exposure risk category I (Possible exposure of the healthcare worker to patients capable of transmitting M. tuberculosis). Universal precautions will be adhered to at all times.
Environmental/Working Conditions
Medical office environment
Cultural Expectations
Understands Christ Health Center Mission Statement and Values
Consistently displays Christ Health Center's Mission daily
Treats patients, visitors and co-workers with love and respect
$30k-34k yearly est. 5d ago
Receptionist - Fairhope
Cardiology Associates 4.7
Front desk receptionist job in Fairhope, AL
Job DescriptionSalary:
Receptionist -Baldwin County
Seeking full-time experienced medical receptionist with medical referrals experience. Job duties include patient registration, scheduling patient appointments, check-in/out. Obtaining referrals and checking for active referrals. Applicants must have the ability to multi-task, possess good communication skills and work well in a fast-paced office. The position requires applicants to be available to work at any of our offices in Baldwin County, which are located on the campuses of Thomas Hospital in Fairhope and South Baldwin in Foley. The applicant must be able to provide their own transportation to assigned location or between locations as needed. Previous medical office or hospital experience is preferred. Excellent benefits, competitive salary and pleasant working environment.
Daily Duties:
Welcome each patient with warmth and enthusiasm
Make sure our patients feel heard and helped whether in person or over the phone
Manage appointments using state-of-the-art software (don't worry, we will train you!)
Collaborate with a team that values your ideas on how to improve patient experience
Benefits:
Health and Dental Insurance
Paid Time Off, Paid Holidays, Paid Sick Days
Retirement Plan
Company Provided Life Insurance
Casual Fridays
Career progression
Location: Fairhope