Receptionist
Front desk receptionist job in Anchorage, AK
At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
Receives callers and visitors at the establishment, determines nature of business, and directs callers and visitors to correct destination. Also, provides general administrative and clerical support as needed.Job Responsibilities
Responsible for answering and placing telephone calls, operating company switchboard, and notifying appropriate parties of arriving calls, customers and/or visitors
Provides administrative support including but not limited to typing, filing, copying, and coordinating calendars
Greets customers, vendors, job applicants and other visitors in a courteous, friendly and timely manner
Sorts and routes mail, correspondence, packages, and messages for timely delivery to appropriate party
Coordinate's meetings and organizes catering
Performs all other duties as assigned by management
Follows clearly defined procedures to complete daily tasks and responsibilities
Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
Uses basic communication skills to address internal and/or external clients and/or team members
Performs all other duties as assigned by management
Individual contributor working under direct supervision with little autonomy
Education
High school diploma required; Bachelor's preferred
Experience
Typically requires 0-2 years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.
Auto-ApplyReceptionist at Anchorage, AK
Front desk receptionist job in Anchorage, AK
Job Description
Keystone Restorations & Builders, Inc. in Anchorage, AK is looking for one receptionist to join our team. Our ideal candidate is attentive, punctual, and reliable.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience as an outstanding receptionist
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to receiving your application. Thank you.
Front Desk Administrator
Front desk receptionist job in Anchorage, AK
Job Description
If you are a passionate individual who is dedicated to delivering exceptional customer service, pays attention to detail, and possesses strong communication skills, then we would be thrilled to welcome you aboard. As the Front Desk Receptionist, you will serve as the initial point of contact for our patients and will play a vital role in guaranteeing a positive experience for all who enter our doors.
In this position, your duties will include, but not limited to, welcoming patients, scheduling appointments, answering phones, verifying insurance details, and assisting in maintaining office organization. You will collaborate closely with our dental team to ensure each patient receives superior care and attention.
We are seeking a dedicated, proactive individual with a positive attitude. If you are ready to seize this exciting opportunity and become a member of our expanding team, we urge you to apply today. Join us on this journey and contribute to our ongoing commitment to delivering exceptional dental care to our community. We are eagerly anticipating your arrival!
If this role resonates with you, please continue reading to explore the wonderful benefits of this position:
Requirements for the Ideal Candidate:
Up-to-date resume
3 professional references
Perks and Benefits:
401(k) plan
Comprehensive medical, dental, and vision coverage
Profit-sharing opportunities
Generous employer match
Paid holidays
40 hours paid sick leave/year
Work Schedule: Consistent 8-hour shifts from Monday to Friday
We place value on building strong relationships with our patients and their families by exemplifying professionalism, excellence, teamwork, and compassion. Our dedication to delivering top-tier care is a reflection of the trust and respect our patients have in us.
If you are excited about joining our team, please apply! Let's take the first step together in creating smiles and promoting wellness in our community!
Compensation:
$18 - $26 hourly
Responsibilities:
Greet and assist patients during check-in and check-out procedures.
Coordinating treatment appointments and necessary follow-ups for patients.
Contacting patients regarding their balances and ensuring timely payment collection.
Presenting treatment options to patients.
Managing phone calls and scheduling appointments efficiently.
Addressing specific patient care needs, including prescriptions, specialist follow-ups, and post-treatment inquiries.
Qualifications:
A successful candidate will exhibit good teamwork.
The individual should thrive in a fast-paced, multitasking environment.
Strong interest in personal and professional growth, leadership, and financial development is essential.
Must possess excellent organizational and professional skills.
Outstanding communication skills and a friendly, upbeat demeanor are a must.
Comfortable with financial discussions and collecting payments of various sizes.
Previous experience of at least 1 year in a dental or medical front office setting is required.
Dependability and consistent attendance are crucial.
Ability to adapt and handle changes effectively is necessary.
Experience:
Preferred 2 years of Customer Service experience.
Preferred 1 year of experience as a Dental Receptionist.
About Company
At Anchorage Pediatric Dentistry, we provide comprehensive pediatric dental care for infants, children, and adolescents in Anchorage and all across Alaska. Our passion and purpose are to provide the best possible pediatric dental care through kindness, education, and excellent treatment.
Our Board Certified Pediatric Dentists pay special attention to each patient's dental needs, and we take the time to make sure that they are comfortable. Kindness is important. Our pediatric dental office is committed to providing excellent care, and all our staff strive to make this a reality.
Company's website: *******************************************
Receptionist (Fac)
Front desk receptionist job in Anchorage, AK
The primary responsibilities of the Medical Receptionist include:
Welcomes and greets all patients and visitors in person and over the phone, utilizing AIDET.
Answers the phone in a polite and courteous manner
Process phone messages and relays to appropriate staff person or provider
Screens and transfer calls accordingly
Responsible for keeping the reception area clean and organized
Registers new patients and updates existing patient demographics by collecting detailed patient information including appropriate forms, personal and financial information
Assists in obtaining pertinent information to register patient and attaches proper means to document patient identity
Assembles patient medical record forms and prepares patient identification
Facilitates patient flow by notifying the medical assistant of patient's arrival, being aware of delays, and communicating with patients and clinical staff
Protects patient's confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended
Adheres to medical-legal requirements when answering correspondence and inquiries.
Maintains and controls the release of information to authorized persons only
Prepares records of correspondence according to clinic needs.
Schedule outpatient appointments and procedure appointments
Patient Portal Support
Use eCW telephone encounter for patient communication
Review future schedules for account completion
Checks patients out and collects copays, balances and payment plans
Facilitates the staff routing of incoming faxes appropriately
Tracks outgoing referrals to confirm scheduling
Provides backup for Office Assistant
Timely action maintaining eCW “Jelly Beans”
Responsible for active monitoring of the patient cancellation list
All other job duties as assigned
Hotel Front Desk Agent
Front desk receptionist job in Anchorage, AK
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONT DESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Auto-ApplyWildbirch Hotel - Front Desk
Front desk receptionist job in Anchorage, AK
At The Wildbirch Hotel, our Front Desk Agents serve as the welcoming face of our unique boutique property. They are responsible for greeting guests, facilitating check-ins, and ensuring each guest enjoys an exceptional stay in Anchorage. The role requires handling reservations, guest inquiries, and managing check-outs in an efficient, warm, and professional manner.
Key Responsibilities:
Greet and check in guests while ensuring all guest information is accurate in the system.
Assist guests in making and modifying reservations, including walk-ins and same-day bookings.
Share in-depth knowledge of the hotel, its amenities, room layouts, and the surrounding Anchorage area, including notable events and activities.
Process guest payments, manage check-outs, and settle any outstanding accounts.
Handle guest inquiries, complaints, and requests, aiming to resolve any issues promptly to ensure guest satisfaction.
Maintain the Front Desk area as a hub of guest interaction, keeping it organized and supplied.
Work with other departments to coordinate guest needs, including room availability, housekeeping requests, and special accommodations.
Communicate daily with the Front Office Manager to review guest services, priorities, and any additional tasks or special projects.
Engage guests with personalized recommendations, including dining options at the hotel s onsite restaurant, brewery, and caf .
Contribute to the warm, inviting atmosphere by managing the lobby s communal space, which features a fireplace, and local art.
Requirements:
Previous hotel or customer service experience is required.
Strong knowledge of hotel management systems (experience with Room Master and OPERA cloud is a plus).
Excellent communication skills, including the ability to read and respond in English (additional languages are a plus).
Ability to remain calm under pressure and multitask in a fast-paced environment.
Enthusiastic, service-oriented, and with a passion for hospitality and Alaska s vibrant culture.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with web-based tools.
Strong problem-solving skills and the ability to work independently or as part of a team.
Physical & Availability Requirements:
This role requires standing for long periods and occasional lifting of light materials.
The hotel operates 24/7, and availability for shifts on weekends, holidays, and nights is expected.
Why Work at The Wildbirch Hotel?
As Anchorage s first boutique hotel, The Wildbirch Hotel offers a dynamic, local-first environment where team members are encouraged to share their passion for Alaska. Be part of the first team welcoming guests to the hotel and helping to shape the guest experience in a setting that celebrates the adventure, charm, and rugged beauty of the state.
Dimond - Optometry Clinic Front Desk / Receptionist
Front desk receptionist job in Anchorage, AK
We are seeking a friendly and organized Optometry Clinic Receptionist to join our team and be the welcoming face of our clinic. As the first point of contact for our patients, you will play a crucial role in creating a positive and efficient experience. Teamwork is at the heart of our clinic's success, and we are looking for a receptionist who can contribute to our collaborative and patient-focused environment.
Responsibilities:
Patient Scheduling, Registration and Service:
Greet patients, by phone and in person, warmly and create a welcoming atmosphere in the clinic.
Provide exceptional customer service by answering inquiries, scheduling and reminding of patient appointments, and addressing patient concerns with empathy and professionalism.
Coordinate and manage the appointment schedule for optometrists and other clinic staff.
Collect and verify insurance coverage ensuring the collection and storage of all proper patient billing information.
Collect and verify patient information, insurance details, and medical history along with providing the necessary education on the necessary forms and documents needed for their visit.
Provide basic information to patients about clinic procedures, policies and services
Ensure accurate and complete entry of patient data into the clinic's electronic records system.
Maintain a high level of professionalism and confidentiality in handling patient information.
Assist in patient product ordering and dispensing as needed
Uphold the clinic's standards of customer service and ethical conduct.
Administrative / Clinic Support:
Assist with administrative tasks and operational support, including but not limited to, filing, emailing, order placement, payment and data entry.
Collaborate with all staff members to maintain an organized and efficient clinic environment.
Work closely with optometrists, opticians, optometric technicians, and other clinic staff to ensure seamless patient care.
Communicate effectively to relay important information and contribute to a positive team atmosphere.
Qualifications:
High school diploma or equivalent
Strong customer service skills focused on communication, listening and supporting a team based environment
Strong organizational abilities and attention to detail.
Proficiency in using office equipment and computer systems.
Willingness to embrace new technology and change
Elevate Eyecare is a growing network of optometry practices with team members who are passionate about delivering the best outcomes for patients.
Our vision is to be the best place to work and to deliver the ultimate patient experience to an ever-increasing number of people.
This is achieved through our four core values: patient first, growth-oriented, respect, and fun.
Experience local eyecare... elevated.
Front Desk Agent - Voyager Inn
Front desk receptionist job in Anchorage, AK
Front Desk Agent
Voyager Inn | Anchorage, Alaska
The Voyager Inn is looking for Front Desk Agents to join our team! If you enjoy meeting people from all over, creating memorable first impressions, and working in a fast-paced but friendly environment, we'd love to meet you.
Position Purpose: As a Front Desk Agent, you'll play a key role in delivering warm, efficient, and memorable service from arrival to departure. Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests.
The Benefits of Being Part of OUR Team:
* Medical, Dental and Vision coverage
* Life Insurance
* Paid personal time off
* Leadership and Management Training Programs
* 401K Retirement Plan
* A PATH for your future!
* Discounted room rates
* A FUN PLACE TO WORK
* Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
ESSENTIAL FUNCTIONS
Guest Experience
Greet and welcome guests with genuine hospitality and professionalism
Check guests in and out efficiently, ensuring accuracy and care
Assign rooms based on guest needs and preferences
Share information about hotel amenities, local attractions, and special programs
Provide welcome materials, room keys, and helpful guidance to make guests feel at home
Service & Support
Respond to guest requests, questions, and concerns with empathy and confidence
Resolve challenges calmly and creatively, ensuring guest satisfaction
Answer phone calls and emails promptly and courteously
Coordinate messages, packages, and special requests for guests
Operations & Accuracy
Process payments, vouchers, and charges accurately
Maintain organized and accurate guest records in the hotel system
Promote hotel services and upsell when appropriate
Assist during busy periods and remain composed during emergencies
SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Assist guests in their preferred language when possible
Support transportation or van driving needs (if qualified)
Escort guests to safety deposit boxes
Operate standard office equipment
WHAT WE'RE LOOKING FOR:
Friendly, positive attitude with a passion for guest service
Strong communication skills (verbal and written English required)
Comfort using computers and basic hotel systems
Ability to handle transactions and basic math accurately
Patience, professionalism, and the ability to stay calm under pressure
Ability to stand, bend, and move throughout the shift
Hospitality experience is a plus, but we're happy to train the right person who brings warmth, reliability, and a team-first mindset.
NOTICE:
The Voyager Inn operates 24/7, 365 days a year, and flexibility is important in a hospitality environment. All associates are expected to uphold JL Hospitality Management's standards for safety, professionalism, and service excellence.
JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
Front Desk Agent - Courtyard Anchorage Airport
Front desk receptionist job in Anchorage, AK
Front Desk Agent
Full-time and Part-time positions available
Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests.
The Benefits of Being Part of OUR Family:
* Medical, Dental and Vision coverage
* Life Insurance
* Paid personal time off
* Leadership and Management Training Programs
* 401K Retirement Plan
* A PATH for your future!
* Discounted room rates
* A FUN PLACE TO WORK
* Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
ESSENTIAL FUNCTIONS
Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.
Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested.
Empathize and listen to guest issues, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Attempts to communicate with guest in guest's native language, if applicable.
Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
Van Driver associates when needed.
Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest.
Operate various office machines.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Standing, bending, and stooping may be required.
NOTICE:
The home office supports the hospitality business which functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of facilities. Associates who violate the rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
Front Desk Agent
Front desk receptionist job in Anchorage, AK
We are seeking a friendly, detail-oriented Front Desk Agent to join our team during an exciting time of ongoing renovations and transitioning to a new lobby and front desk look. This role requires a professional who can handle guest interactions with warmth, efficiency, and adaptability while ensuring a smooth check-in and check-out process.
Key Responsibilities:
* Guest Services & Check-In/Check-Out: Greet guests with a welcoming attitude, process reservations, and handle room assignments efficiently.
* Renovation Awareness & Communication: Provide clear, professional updates regarding the ongoing renovations, including potential noise disruptions, alternate amenities, and timelines.
* Problem Resolution: Address guest concerns promptly and professionally, escalating issues when necessary to ensure satisfaction.
* Financial Transactions: Handle payments, deposits, and refunds accurately, ensuring all transactions comply with company policies.
* Safety & Security: Maintain guest privacy, follow hotel security protocols, and monitor lobby activity.
* Administrative Tasks: Answer phone calls, respond to emails, manage special requests, and maintain an organized front desk area.
* Collaboration: Work closely with housekeeping, maintenance, and management to ensure seamless operations, especially during the renovation phase.
Qualifications & Skills:
* Previous hotel front desk or customer service experience preferred.
* Ability to work in a fast-paced environment and handle unexpected challenges with professionalism.
* Strong communication and problem-solving skills.
* Familiarity with hotel property management systems (PMS) is a plus.
* Flexible schedule, including weekends and holidays.
* Ability to stand for extended periods and multitask efficiently.
Job Type: Full-time
Benefits:
* 401(k) matching
* Employee discount
* Health insurance
* Paid time off
* Referral program
* Vision insurance
Schedule:
* 4 hour shift
* 8 hour shift
* Evening shift
* Monday to Friday
* Night shift
* Overnight shift
* Rotating weekends
* Weekends as needed
Experience:
* Hotel experience: 1 year (Preferred)
Work Location: In person
Job Types: Full-time, Part-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Retirement plan
* Vision insurance
Schedule:
* 4 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
Work Location: In person
Front Desk Agent - Aspen Suites Anchorage Downtown
Front desk receptionist job in Anchorage, AK
Job Description
Aspen Suites Hotel Downtown Anchorage - Opening Early January 2026
Be a part of something NEW in Downtown Anchorage! Aspen Suites Hotel Anchorage is preparing to open its doors, and we are building our opening team of friendly, energetic, guest-focused professionals. If you enjoy problem-solving, creating memorable guest experiences, and being the warm welcome that sets the tone for a traveler's stay - we want to meet you.
Front Desk Agent
Position Purpose:
As a Front Desk Agent, you are the first impression of our hotel. You'll welcome and register guests, assist throughout their stay, process payments and check-outs, answer questions, and ensure every guest feels taken care of from the moment they arrive to the moment they depart. This role requires friendliness, attentiveness, and the ability to think quickly and calmly when challenges arise.
The Benefits of Being Part of OUR Team:
* Medical, Dental and Vision coverage
* Life Insurance
* Paid personal time off
* Leadership and Management Training Programs
* 401K Retirement Plan
* A PATH for your future!
* Discounted room rates
* A FUN PLACE TO WORK
* Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
ESSENTIAL FUNCTIONS
Guest Service & Check-In
Greet guests with professionalism and genuine hospitality
Register guests in the system, confirm details, assign rooms, and issue room keys
Offer upgrades, promote hotel amenities, answer questions, and assist throughout their stay
Front Desk Operations
Process check-outs, charges, payments, vouchers, and credits
Maintain accurate guest folios and account balances
Promptly answer phone calls and email inquiries
Communicate guest requests to the appropriate departments when needed
Problem Solving & Guest Experience
Listen empathetically and resolve guest challenges with patience and diplomacy
Research issues, negotiate solutions, and follow through to ensure guest satisfaction
Stay calm and confident during high-volume or emergency situations
Provide guidance, hotel information, and recommendations
Additional Support Functions
Retrieve and deliver messages, mail, packages, and guest items
Assist with safety deposit boxes and other hotel services
Operate office equipment and assist with additional tasks as assigned
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Standing, bending, and stooping may be required.
NOTICE:
JL Hospitality Management operates 24/7, 365 days a year. As part of the Aspen Suites opening team, you will help establish the guest experience, set service culture, and uphold the standards of a new flagship hotel in the heart of Anchorage.
JL Hospitality Management, LLC is an equal opportunity employer and prohibits discrimination based on race, color, religion, national origin, citizenship, age, sex, sexual orientation, marital status, disability, veteran status, or any other protected classification.
Front Desk Receptionist
Front desk receptionist job in Bethel, AK
The front desk clerk/receptionist performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping. * Education: High School Diploma or GED required.
* Experience: Two years of increasingly responsible related experience, or any equivalent combination of related education and experience.
* Licenses, Certifications: None
* Specialized Skills: Ability to multi-task and work in different computer programs.
Position Responsibilities and Essential Functions:
* Develops and maintains office forms and procedures, and assists with administrative tasks.
* Answers central telephone system and directs calls accordingly.
* Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person, official or department.
* Receives the office visit co-pays from the patients at the time of arrival.
* Provides all funds received to the Finance Director at the end of each day.
* Sets up appointments for patients and confirm the appointments the day before.
* Operates office machines and equipment as required.
* Prepares outgoing mail; sorts and distributes incoming mail.
* Scan all medical patient billing documents to CLC Finance Department
* Duplicates and distributes materials.
* Composes, types, and edits correspondence, reports, memoranda, and other material.
* Assists public with the use of department facilities.
* Maintains office supply inventory for the Executive Assistant.
* Opens and closes the office.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.
Competencies:
* Computer software skills.
* Communication proficiency in written and verbal form.
* Customer service skills.
* Ethical Conduct
* Flexibility
* Initiative
* Time Management
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The ability to pick up a maximum of 50 pounds may be required when working with files and supplies.
Supervisory:
This position has no supervisory responsibilities.
Work Authorization:
* BFC is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, national origin, disability, protected veteran status and any other area protected by federal or state law. Individuals that need assistance in the recruitment process are encouraged to contact the Administration for BFC directly.
* Employee must have the legal authorization to work in the U.S.
Dental Front Desk Coordinator
Front desk receptionist job in Anchorage, AK
Job Description
Join our Front Desk Team!!!
We are seeking a friendly, organized, and professional Front Desk Coordinator to join our pediatric dental team.
You're the first impression and the lasting one. At our Pediatric Dental Office, the front desk is so much more than check-ins and paperwork. You set the tone for a child and parents entire experience. Your warmth, patience and professionalism help families feel safe, welcomed and cared for from the very first smile.
Compensation:
$20 - $24 hourly
Responsibilities:
Responsibilities:
Greet and check in patients with a warm, professional demeanor
Schedule and confirm appointments efficiently
Verify insurance and process billing
Maintain an organized and welcoming front office environment
Communicate effectively with patients, parents, and team members
Qualifications:
Previous dental or medical front office experience preferred
Strong communication and organizational skills
Ability to multitask in a busy environment while maintaining attention to detail
Positive attitude, reliable work ethic, and a focus on excellent customer service
Familiarity with dental practice management software is a plus
We offer:
A supportive, team-oriented work environment
Opportunities for professional growth
Competitive pay and benefits
About Company
Pediatric Dental Associates LLC is a specialty dental practice with a goal to provide children with a positive dental experience. We aim to help children develop strong dental health habits and provide a safe, fun environment for their dental health needs.
If you are passionate about helping families, feel welcome and cared for, and you're looking to join a team that values professionalism and positivity, we encourage you to apply.
Medical Front Desk Coordinator
Front desk receptionist job in Anchorage, AK
Job DescriptionSalary: $18-$21.00
Alaska Massage Clinic is an established, fast growing Medical Massage and Chiropractic Clinic with locations in Wasilla, Eagle River & Anchorage. We are currently seeking someone to join our front desk team at our Anchorage location! We are a team that strives to cultivate a positive and caring environment for our staff and patients!
Requirements:
Strong organizational skills
Must be energetic & self motivated
Reliable
Strong attention to detail
Must be open to assisting with work at other clinics
Chiropractic Medical Front Desk Preferred
Flexibility
Excellent communication (with staff & patients)
Upbeat and positive
Team player
Self-starter
Full-time, Tuesday-Friday 9:30am-6pm Saturday 8am-5pm
Compensation is paid hourly DOE.
Job Type: Full-time
Benefits:
Employee discount
Paid time off
Professional development assistance
Work Location: In person
Hotel Front Desk Receptionist
Front desk receptionist job in Fairbanks, AK
Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$17 - $18 hourly
Responsibilities:
Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Communicate with housekeeping to make sure guest rooms are ready
Field customer complaints when necessary
Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Qualifications:
1+ year of hotel industry experience or related job preferred
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
Well-versed in taking telephone calls and handling stressful situations
Exhibits working knowledge of Microsoft Office and reservation management systems
High school graduate, GED recipient, or equivalent
About Company
Stay with us at our La Quinta Inn & Suites by Wyndham Fairbanks Airport hotel, ideally located just minutes from Fairbanks International Airport (FAI). If you're flying in or out of the area, we offer a free airport shuttle for your convenience.
Front Desk Agent - Aspen Suites Soldotna
Front desk receptionist job in Soldotna, AK
Front Desk Agent
Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests.
The Benefits of Being Part of OUR Family:
* Medical, Dental and Vision coverage
* Life Insurance
* Paid personal time off
* Leadership and Management Training Programs
* 401K Retirement Plan
* A PATH for your future!
* Discounted room rates
* A FUN PLACE TO WORK
* Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
ESSENTIAL FUNCTIONS
Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.
Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested.
Empathize and listen to guest issues, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Attempts to communicate with guest in guest's native language, if applicable.
Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
Van Driver associates when needed.
Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest.
Operate various office machines.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Standing, bending, and stooping may be required.
NOTICE:
The home office supports the hospitality business which functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of facilities. Associates who violate the rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
Hotel Front Desk Attendant
Front desk receptionist job in Fairbanks, AK
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.
Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Front Desk Agent
Front desk receptionist job in Fairbanks, AK
Job DescriptionHotel Front Desk Agent Job with Free Housing + MealsChena Hot Springs, Fairbanks, Alaska We are a medium-sized resort located sixty miles North-East of Fairbanks, Alaska. Notable for our Hot Springs, we also offer a variety of outdoor activities, including Hiking, Camping, ATV/Snowmachine Tours, Dog Sled Rides, and Northern Lights Viewing during the Aurora Season. We also operate a restaurant and café, hotel, and gift shops.
Our Front Desk Agent position requires an upbeat, personable employee who values the customer experience. The Front Desk is the first and the final point of contact for guests - the agent each guest interacts with will be able to make or break the guest's stay.
The agent will be expected to:
Communicate with each individual guest for a personalized experience.
Inform guests of all on-site amenities, including directions and hours of different departments.
Check guests in and out of the hotel using Executech software.
Bill guests accurately and interpret folios.
Handle low-level guest complaints.
Answer the phone and redirect calls as necessary.
Create hotel and package reservations.
Ring guests up when purchasing gift shop items.
Relevant skills will include:
Basic computer skills.
Basic mathematics skills.
Strong customer service skills.
Problem-solving abilities.
As with all jobs offered at Chena Hot Springs Resort, single- or double-occupancy housing with a communal bathroom is provided, as are two hot meals a day and grab-and-go breakfast.
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Part Time - Front Desk Agent - MFWAK
Front desk receptionist job in Wainwright, AK
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone.
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions, and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day's schedule.
Jump into other ad-hoc duties when your colleagues need your help.
What We Need from You -
In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week.
Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays.
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally, you'll have spent at least one year in a front desk or guest service position.
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
What we Offer ─
We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
Not applicable for applicants in CA, CO, NJ, NY, WA, HI, IL, MN, VT, MA.
Auto-ApplyEagle River Optometry Clinic Front Desk / Receptionist
Front desk receptionist job in Eagle, AK
We are seeking a friendly and organized Optometry Clinic Receptionist to join our team and be the welcoming face of our clinic. As the first point of contact for our patients, you will play a crucial role in creating a positive and efficient experience. Teamwork is at the heart of our clinic's success, and we are looking for a receptionist who can contribute to our collaborative and patient-focused environment.
Responsibilities:
Patient Scheduling, Registration and Service:
Greet patients, by phone and in person, warmly and create a welcoming atmosphere in the clinic.
Provide exceptional customer service by answering inquiries, scheduling and reminding of patient appointments, and addressing patient concerns with empathy and professionalism.
Coordinate and manage the appointment schedule for optometrists and other clinic staff.
Collect and verify insurance coverage ensuring the collection and storage of all proper patient billing information.
Collect and verify patient information, insurance details, and medical history along with providing the necessary education on the necessary forms and documents needed for their visit.
Provide basic information to patients about clinic procedures, policies and services
Ensure accurate and complete entry of patient data into the clinic's electronic records system.
Maintain a high level of professionalism and confidentiality in handling patient information.
Assist in patient product ordering and dispensing as needed
Uphold the clinic's standards of customer service and ethical conduct.
Administrative / Clinic Support:
Assist with administrative tasks and operational support, including but not limited to, filing, emailing, order placement, payment and data entry.
Collaborate with all staff members to maintain an organized and efficient clinic environment.
Work closely with optometrists, opticians, optometric technicians, and other clinic staff to ensure seamless patient care.
Communicate effectively to relay important information and contribute to a positive team atmosphere.
Qualifications:
High school diploma or equivalent
Strong customer service skills focused on communication, listening and supporting a team based environment
Strong organizational abilities and attention to detail.
Proficiency in using office equipment and computer systems.
Willingness to embrace new technology and change
Elevate Eyecare is a growing network of optometry practices with team members who are passionate about delivering the best outcomes for patients.
Our vision is to be the best place to work and to deliver the ultimate patient experience to an ever-increasing number of people.
This is achieved through our four core values: patient first, growth-oriented, respect, and fun.
Experience local eyecare... elevated.