RNII FT DAY: CLINICAL OBSERVATION UNIT: St. Peters Hospital
Front desk receptionist job in Albany, NY
*Employment Type:* Full time *Shift:* 12 Hour Day Shift *Description:* If you are an experienced RN and looking for a position in the Observation/Clinical Decision Unit to meet your schedule, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places.
*Position Highlights:*
* *Recognized leader:* Magnet Hospital in the Capital Region
* *Quality of Life*: Where career opportunities and quality of life converge
* *Advancement:* Strong orientation program, generous tuition allowance and career development
* *Work/Life:* Positions and shifts to accommodate all schedules
*What you will do:*
* Deliver care, including assessing needs, planning and meetings the needs of patients in the Observation/Clinical Decision Unit for fast paced, frequent patient turn over.
*Responsibilities:*
* The RN is responsible for assessing the needs of each patient where assigned
* Planning the nursing care needed, including spiritual, emotional and physiological needs. Once planned, the RN is responsible for seeing that the plan of care is carried out through performance and or leadership of supervised personnel and that the plan of care is evaluated
* The RN is directly accountable to the Nurse Manager for the quality of patient care delivered
* The RN modifies and delivers care that is specific to the age, growth and development of patients according to the unit scope of services
* When serving in the charge role, the RN is responsible for clinical and leadership functions, for assessing the needs of each patient and planning the nursing care needed to meet those needs
*What you will need:*
* A current license to practice as a Registered Nurse in the State of New York
* ASN required, BSN preferred from an accredited nursing program
* Registered Nurses must possess the ability to assess, plan, direct, intervene and evaluate patient care
* The RN must be able to communicate effectively, verbally and written
* Minimum 1 year of RN Acute experience
*Pay Range:* $36.50 - $49.95
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
*Our Commitment *
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Front Desk Medical Receptionist. Part time 24 hours weekly.
Front desk receptionist job in Albany, NY
Job DescriptionBenefits:
Competitive salary
Flexible schedule
Opportunity for advancement
Company parties
Free food & snacks
Part-Time is 24 hours weekly. Medical Receptionist. 3 days a week. Tuesday, Wednesday and Thursday.
Fluent in Urdu, Hindi, Arabic, and Spanish a plus.
We are seeking a Front Desk Medical Receptionist to join our team. The ideal candidate will be the first point of contact for patients and provide administrative support across the organization.
Responsibilities:
- Greet and welcome patients as soon as they arrive at the office
- Process patient identification and insurance information accurately and relay to clinical staff. Check in patients politely with a smile.
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- keep inventory of stock
Experience:
-Proficiency in Medent EMR
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g., fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
Skills:
- Medical receptionist experience is a plus
- Knowledge of Medent EMR is a plus
- Strong customer support skills
- Familiarity with phone systems
- Experience in a medical office setting is advantageous
- Computer literacy including MS Office applications
- Basic clerical skills such as filing, copying, and scanning documents
- Exposure to event planning tasks is beneficial
- Proficiency in data entry tasks
Work to help create a cohesive, collegial and supportive environment with other office staff.
This position offers competitive pay based on experience. If you meet the qualifications above and are looking to be an integral part of our team, we encourage you to apply.
Job Type: Part-time
Pay: $19.00 - $23.00 per hour
Schedule:
Day shift
Monday to Friday
No weekends
Work Location: In person
Front Desk Receptionist
Front desk receptionist job in Albany, NY
TempToFT
Immediate Temporary to Hire position for an experienced Receptionist to join a growing company located in Latham! This position is the Front Desk Receptionist for the company's corporate headquarters.
The Front Desk Receptionist will be primary point of contact for all visitors and guests as well as the following;
Answer phones and transfer calls
Sort and distribute mail and faxes
Prepare outgoing mail
Other administrative projects as needed
Qualified candidates must have previous reception and/or customer service experience as well as intermediate computer and typing skills. Our client is looking for someone who will provide exceptional customer service and understands the importance of going above and beyond.
Don't miss this opportunity, submit your resume for immediate consideration!
968 Albany Shaker Road, Albany area, NY 12110, United States of America
Dental Receptionist / Front Desk Coordinator ( Full Time )
Front desk receptionist job in Albany, NY
Dental Receptionist / Front Desk Coordinator ( Full Time ) $1,000 Sign-On Bonus | $23-$26/hr | Albany, NY
Be the welcoming face of our pediatric dental practice!
Pediatric Dentistry of Albany is hiring a Full-Time Dental Receptionist / Front Desk Coordinator to join our fun, fast-paced team. If you're organized, friendly, and passionate about providing excellent service to families, this is the perfect opportunity to build your career in dental administration - plus, enjoy a $1,000 sign-on bonus!
Compensation & Perks
$23.00 - $26.00 per hour (based on experience)
$1,000 Sign-On Bonus
Quarterly performance bonuses
Annual reviews with promotion opportunities
Full Benefits Package
401(k) retirement plan
Health, dental, vision, and life insurance
FSA and HSA accounts
Paid time off (PTO)
Employee referral bonus program
Staff discounts
Schedule
Full-time | Monday - Friday | 9:00 AM - 5:00 PM
In-person role based at our Albany, NY office
What You'll Do
Greet patients and families with warmth and professionalism
Check in patients, collect forms, and update health records
Verify insurance coverage and explain benefits
Schedule, confirm, and follow up on appointments
Review treatment plans and assist with financial coordination
Manage front office operations and maintain smooth patient flow
Answer phone calls, respond to inquiries, and assist with referrals
Send appointment reminders and recall notices
Qualifications
1+ year of dental front office experience required
Experience with dental software (Dentrix preferred)
Excellent communication and multitasking skills
Friendly, calm, and professional-especially with children and families
High school diploma or equivalent required
Must be able to commute or relocate to Albany, NY
Why Join Us?
At Pediatric Dentistry of Albany, we combine expert pediatric care with a welcoming, family-friendly atmosphere. As our Patient Coordinator, you'll play a vital role in creating a great first impression and ensuring every visit is smooth and stress-free - for parents and kids alike.
Ready to grow your front desk career in a supportive, upbeat environment? Apply today and make a lasting difference with us!
Front Desk Receptionist (Bilingual Spanish)
Front desk receptionist job in Jackson, NY
Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city.
NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees.
NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being.
Why Work at NYPCC:
We Pay Down Your Student Loans!
Productivity Bonus
Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
Paid Time Off and Company Paid Holidays
Annual Rate Increases
403B Retirement Plan with Company Match
Continuing Education Opportunities Available
Professional Development through NYPCC Academy
Amazing Workplace Culture
NYPCC Health and Wellness Events
Job Description
The Front Desk Receptionist performs routine clerical and administrative work in answering telephones, assisting clients and visitors, providing assistance, crucial support to prescribers, clinical reporting and scheduling.
Greet and welcome clients and visitors directing them appropriately upon arrival
Check clients in and out on electronic health record system
Answer phones, take messages, and transfer calls as needed
Perform general office duties inclusive but not limited to scanning, faxing, and making copies
Schedule appointments for clients and conduct outreach as determined by management
Assist with processing referrals and intake related scheduling appointments for clients
Provide prescribers with both in-person and virtual support.
Assist prescribers and other staff to ensure efficient scheduling
Provide daily scheduling outreach and regularly submit summary reporting data
Processing of prior authorizations and obtain the required approval for medications
Facilitate Medical Records requests in compliance with state regulatory guidelines
Electronically store, accurately record patient information into EMR system
Provide support to all interdisciplinary teams, including clinical and medical staff
Maintain confidentiality, ensuring to safeguard PHI as well as related documents in compliance with HIPAA regulations
Assist with opening and securely closing the clinic when required
Perform other duties as assigned by Senior Clerical Staff, Management, Program Administration and Leadership
Perform other duties based on operational needs to provide a positive client experience
Qualifications
Must be Bilingual in English and Spanish
High School Diploma or equivalent is required
1 to 2 years of Reception experience in a fast paced office, preferably in medical or community mental health office, is required
Must be proficient in MS Office (Outlook, Word, and Excel)
Must have the ability to learn new software
Possesses the personality and demeanor to work with difficult clients
Must be detail-oriented and have the ability to multi-task
Must be a team player
Thrives under pressure in an outpatient client environment
1 form of picture ID (non-expired)
Unexpired passport: OR
Driver's License AND Social Security Card; OR
State ID Card AND Social Security Card
Additional Information
Salary: $19.00- $20.00 per hour
Compensation commensurate with experience and qualifications.
Front Desk Receptionist/Treatment Coordinator
Front desk receptionist job in Schenectady, NY
Job DescriptionBenefits:
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary
We are a family friendly orthodontic practice dedicated to creating beautiful smiles and delivering exceptional care. Were seeking a friendly, organized, and motivated Front Desk Receptionist to join our team. The ideal candidate is warm, professional, and able to guide patients smoothly through their orthodontic journeyfrom the first phone call to treatment planning and scheduling. You will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. There will be Treatment Coordinator responsibilities as well to present treatment plans, financial options, and insurance coverage.
Responsibilities
Front Desk Duties
Greet patients with a positive, welcoming attitude
Manage check-ins and check-outs
Answer phone calls, respond to inquiries, and schedule appointments
Verify insurance benefits and update patient records
Handle daily administrative tasks, emails, and follow-up communication
Treatment Coordinator Duties
Conduct new patient consultations and assist with exam flow
Present treatment plans, financial options, and insurance coverage
Clearly explain orthodontic procedures, timelines, and expectations
Build strong relationships with patients and families
Track case acceptance and support the team in achieving practice goals
Qualifications
Strong customer service skills
Excellent organizational skills
Attention to detail
Familiarity with basic computer programs, such as the Microsoft Office suite
Previous office experience desire
What Were Looking For
Someone who is friendly, dependable, and team-oriented
A professional who can confidently discuss treatment and finances
A person who truly enjoys helping patients feel comfortable and informed
What We Offer
A supportive, positive work environment
Competitive pay (customizable if you want to add a range)
Opportunities for growth and continuing education
Employee perks/benefits (I can add specifics if you send details)
Front Desk Agent
Front desk receptionist job in Albany, NY
Job Details 744 - Albany Marriott - Albany, NY Full Time $15.00 - $17.00 Hourly AnyDescription
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Assists other Front Desk Personnel when need.
Perform any related duties as requested by supervisor/manager.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Prior hospitality experience preferred, but not required.
Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
Ability to stand and move throughout front office and continuously performs essential job functions.
Stand 95% of shift
Lifting up to 25 pounds maximum.
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
FRONT DESK AGENT
Front desk receptionist job in Saratoga Springs, NY
Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.
About Us:
As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply!
Your Role:
Our successful Front Desk Agents promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed.
Keys to Success in this Role:
At least 18 years of age
Prior experience in guest service capacity preferred.
Excellent guest service skills; attentive and detail oriented.
Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously.
Effective communication skills with the ability to communicate with both guests and co-workers.
Greet guests upon arrival.
Performs guest check-ins and check-outs, dispenses room keys. .
Processes/posts transactions associated with guests stays including incidental charges.
Coordinates with housekeeping/maintenance for availability and readiness of rooms.
Answers guest questions regarding facility and surrounding area.
Acts as a sales member for promotion of internal events, dining, and packages.
Forwards guest mail, package and deliveries to appropriate rooms.
Answers incoming phone calls; operates telephone system to receive incoming messages and records guest messages.
Completes assigned check lists and projects for scheduled shift.
Occasional lifting/carrying of up to 25 lbs.
Frequently required to stand and walk; ability to stand and remain stationary for entire length of shift.
Ability to work flexible schedules due to the needs of the business, including evenings, weekends and holidays.
Selected applicants will be required to complete an online onboarding process.
Why Saratoga Casino Hotel?
401(k) with 4% Match
Free Employee Assistance Program
Robust Employee Recognition Program
$20.00 YMCA Memberships.
Local and National Discount Programs Through EAP & Tickets@Work
STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America.
Unlimited growth potential
Delicious FREE Meals in Our Team Dining Facility
Auto-ApplyVeterinary Receptionist
Front desk receptionist job in East Greenbush, NY
Receptionist - Veterinary Front Desk
Salary: $19.00-$21.00 per hour, based on the candidate's skills, experience, and qualifications.
Schedule: Part-time and full-time hours available. Full-time hours consist of four 10-hour shifts.
Monday/Wednesday: 7:00 am - 7:30 pm
Tuesday/Thursday/Friday: 7:00 am - 6:30 pm
Saturday: 7:30 am - 12:00 pm (every other Saturday)
No Sundays
East Greenbush Animal Hospital is hiring a full-time or part-time Customer Service Professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.
What to Expect
As you join our team, expect to be supported in your work and home life with:
All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too!
Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge.
401(k) with a generous company. We invest in your future while you care for our pets today.
Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.
Annual Uniform Allowance to help you feel comfortable and professional on the job.
Key Responsibilities:
Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
Qualifications:
Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
Basic knowledge of veterinary terminology and procedures
Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
Ability to maintain a calm, professional, and positive demeanor
About East Greenbush Animal Hospital
East Greenbush Animal Hospital is a progressive 5 doctor small animal practice near Albany, NY founded by Dr. Debbie Chew and Dr. Chris Rocchio in 2003. We are located two hours from NYC and Boston and at the gateway to the Adirondacks.
The staff at the East Greenbush Animal Hospital is proud to offer quality and compassionate veterinary health care to the people and pets of the Capital District. We are a full-service animal hospital that offers preventative veterinary care, orthopedic and soft tissue surgery, dentistry with dental radiography, internal medicine, digital x-ray and ultrasound. Our hospital is paperless and well-equipped with a full suite of general practice equipment, including digital x-ray in a brand-new dental room, dual-table surgical suite, therapy laser, and ultrasound. The open floor plan of our 7,200 square foot, state-of-the-art facility is designed to maximize comfort and minimize stress for both our patients and their owners.
Auto-ApplyVeterinary Receptionist
Front desk receptionist job in East Greenbush, NY
Receptionist - Veterinary Front Desk
Salary: $19.00-$21.00 per hour, based on the candidate's skills, experience, and qualifications.
Schedule: Part-time and full-time hours available. Full-time hours consist of four 10-hour shifts.
Monday/Wednesday: 7:00 am - 7:30 pm
Tuesday/Thursday/Friday: 7:00 am - 6:30 pm
Saturday: 7:30 am - 12:00 pm (every other Saturday)
No Sundays
East Greenbush Animal Hospital is hiring a full-time or part-time Customer Service Professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.
What to Expect
As you join our team, expect to be supported in your work and home life with:
All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too!
Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge.
401(k) with a generous company. We invest in your future while you care for our pets today.
Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.
Annual Uniform Allowance to help you feel comfortable and professional on the job.
Key Responsibilities:
Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
Qualifications:
Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
Basic knowledge of veterinary terminology and procedures
Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
Ability to maintain a calm, professional, and positive demeanor
About East Greenbush Animal Hospital
East Greenbush Animal Hospital is a progressive 5 doctor small animal practice near Albany, NY founded by Dr. Debbie Chew and Dr. Chris Rocchio in 2003. We are located two hours from NYC and Boston and at the gateway to the Adirondacks.
The staff at the East Greenbush Animal Hospital is proud to offer quality and compassionate veterinary health care to the people and pets of the Capital District. We are a full-service animal hospital that offers preventative veterinary care, orthopedic and soft tissue surgery, dentistry with dental radiography, internal medicine, digital x-ray and ultrasound. Our hospital is paperless and well-equipped with a full suite of general practice equipment, including digital x-ray in a brand-new dental room, dual-table surgical suite, therapy laser, and ultrasound. The open floor plan of our 7,200 square foot, state-of-the-art facility is designed to maximize comfort and minimize stress for both our patients and their owners.
Auto-ApplyHotel Front Desk Agent
Front desk receptionist job in Saratoga Springs, NY
Come join the team at the newly opened Brookmere Hotel & Spa, situated on the outskirts of Saratoga Springs. We are seeking passionate and guest service focused Front Desk Agents to join our team at the Hotel. Maintain outstanding professionalism with the ability to multitask and excel in a fast pace environment.
If you have an eye for detail, and a desire to learn and grow with a new company then we want to hear from you!
The Brookmere Hotel and Regent Restaurant & Bar, opened in December 2024, situated just a mile from the Saratoga Racetrack and abutting Saratoga National Golf Course. The 10-acre site, formerly known as Longfellows Hotel, Restaurant, and Conference Center is home for the new 88-room upper-upscale hotel, full-service Restaurant and Bar with seasonal outdoor porch, Spa, Banquet facility with 6,000 sq.ft. of meeting and event space, and private access to Lake Lonely. Bonacio Construction leads the development, partnering with Hay Creek Hotels as managing partners.
Pay Range is $17-$19 based on experience.
Job Summary:
Greet and welcome all guests in a professional and hospitable manner. Address each and every guest using the S.E.A.C. method, with a smile, eye contact, acknowledge their presence in a timely manner with appropriate greeting, and kindly close.
Register guests and securely assign them a guest room and room key. Verify guest credit and process payment upon check-out.
Assist guests with any and all needs, including assisting in bringing luggage to their rooms, making restaurant reservations, and ensuring housekeeping and maintenance requests.
Have a thorough knowledge of hotel services, local shopping, dining, entertainment, and travel directions.
Provide telephone services and operate the multi-line phone system effectively. Follow all service scripts.
Have a thorough working knowledge of hotel property management system and rates/packages offered. Regularly check availability for reservation inquiries. Make and confirm reservations over the phone and coordinate those submitted online.
Professionally handle guest requests, solve problems and follow up on outstanding items. Communicate any elevated concerns to supervisor/manager.
Maintain the lobby area to ensure cleanliness and organization to comply with hotel standards.
Flexibility to step into whatever role is needed to deliver exceptional customer service. This may include taking on job responsibilities outside of this job description and may require assisting other departments in their regular functions.
Flexibility to work days, nights, weekends, holidays, and critical peak business days.
Know and practice all safety and emergency procedures. Lead emergency situations, such as evacuations. Follow all key procedures. Secure guest valuables. Manage Lost and Found per policy.
Hay Creek offers an extensive benefit and incentive package, including;
Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans*
Free Life Insurance of $25K from HCH*
Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs*
Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).*
Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday*
Complimentary Staff Meals Daily
Weekly payroll schedule
Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews
Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night)
Dining Discounts at any HCH Property (50% off food for employee and guests)
Spas, Golf Course, and Activities Discounts at any HCH Property
Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America
Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.)
Supportive Culture that is fun and motivating, with open-door policy work environment
Employee Recognition Program through 'Delight Dollars' appreciation and prizes
Employee Assistance Program including 24/7 confidential support and KOFE financial education
Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training.
Free Parking
(*for eligible associates classified as benefits eligible)
About Hay Creek Hotels:
Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location.
Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions' finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics.
Our Core Values and Beliefs;
We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, “I can, I am, I own,” empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations.
To learn more, visit us at **********************
High School diploma or equivalent.
Ability to operate smoothly and professionally under high stress situations.
Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude.
1 year customer service experience required, hotel environment highly preferred.
Must be very skilled with technology and a quick learner. Working knowledge of a Property Management System preferred.
Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days.
May be subject to successful completion of background check.
Veterinary Receptionist Albany, NY
Front desk receptionist job in Albany, NY
Who we are
Parkside Veterinary Hospital is Hiring a Veterinary Receptionist!
Details
Role: Veterinary Receptionist
Status: Full-time
Salary: $16.00 - $18.00 per hour
Schedule: Four-day workweeks, weekends off.
Parkside Veterinary Hospital is looking for a Client Care Specialist to join our team. We are a high-quality, multi-doctor, full-service hospital. This is a full-time position with a flexible schedule.
Why Our Veterinary Receptionists Love it Here
Team-first culture that's supportive, fun, and big on growth
Leadership that listens and invests in your development
Mentorship, continuing education, and real career pathways
What Our Veterinary Receptionists Bring
A dedication to patient care and excellent customer service
Excellent client service skills
Professional, compassionate, communication
Ability to multitask and retain decorum in a fast-paced environment
Desire to work as part of a team to elevate your coworkers
Benefits That Keep Life Going Smoothly
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
Join Our Team!
Take the next step. You miss every chance you don't take - don't miss this one. Apply today!
Diversity, equity, inclusion, and belonging are core values at Parkside Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Saratoga Springs, NY
Are you talented on the phone and detail-oriented, who loves interacting with people? We're looking for a positive and professional receptionist to be the face of our local business.
You'll welcome visitors, clients, and fellow employees, answer phone calls and emails, sort and deliver mail, schedule meetings, make travel arrangements, and assist us with other operations as needed.
The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team. If this sounds like you, apply today!
Answer incoming phone calls and greet walk-in customers
Record contact information from incoming calls and walk-in customers
Veterinary Receptionist
Front desk receptionist job in Cohoes, NY
Part Time and Full Time Availability
Who we are:
Located in New York's Capital District, Boght and Oakwood Veterinary Clinics have been providing quality care for patients for over 40 years. Our veterinary clinics are fast paced, high volume practices that service small animals including pocket pets and exotics. Performing medical and surgical services including acupuncture and eastern medicine.
Boght and Oakwood Veterinary Clinics are privately owned practices, located in Latham and Troy, New York respectively. David A. Wagoner DVM started working at the clinics when he was in high school. Dr. Wagoner bought into the practice in 1995 and became the sole owner in 2011. Dr. Wagoner's main focus is exceptional patient and client care at a reasonable price.
Position Overview
The receptionist is the client's first contact when calling or visiting the practice and as such represents the professional image of the practice to callers and visitors. The receptionist answers telephones, greets clients, prepares patient files and escorts clients and patients to exam rooms, receives and relays client correspondence, updates client financial records. The exceptional receptionist has the ability to diffuse negative client situations and foster client bonding.
Position Requirements: Flexible schedule & weekends & holidays a must!
Education Requirements
High school diploma or equivalent.
Customer Service background desirable but not required.
Typing skills required.
Some computer knowledge required; comfortable with Word, keyboarding, and use of communication tools such as Instant Messenger and email.
Experience Requirements
Significant experience with basic office functions in a busy office environment.
Previous receptionist and veterinary practice experience are desirable but not required.
Personal Requirements
The receptionist must be able to:
Be flexible in attitude and work habits
Quickly learn how to pronounce, know the meaning of and spell commonly used veterinary terms.
Perform basic computer skills, type 30 words per minute.
Physical Effort: Work requires lifting and carrying records and equipment weighing up to 25 lbs; requires sitting and standing for extended periods or time.
Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratches and contagious diseases.
Performance Expectations
Veterinary Knowledge / Client Education
Can answer client's inquiries about basic animal care questions and routine procedures.
Can educate clients on over-the-counter products such as shampoos and nutraceuticals; has full knowledge of heartworm and external parasite preventives to promote client education and sales.
Can guide client' to make appropriate decisions regarding optimum pet care.
Admitting / Discharging Patients/ Cash Handling
Can admit patients and handle medical records entries accurately.
Can prepare health certificates, immunization certificates, laboratory requests, and euthanasia certificates.
Can handle client/patient transfers with ease.
Can prepare client invoices for services performed.
Can accurately handle payment transactions.
Can accurately and empathetically communicate estimates/treatment plans to clients.
Hospitality
Can bond with clients during interactions
Keep the front desk a positive area even in the event there is a client wait time.
Schedule Management
Can work to maintain an effective veterinarian appointment schedule, screening emergencies and prioritizing cases that need to be seen.
Computer Knowledge / Telephone Skills
Receives and relays telephone, fax, and email messages accurately and promptly.
Answers telephones and handle calls quickly, efficiently and in a professional and friendly manner using a multi-line system.
Can Enter and update client and patient information into practice computer software.
Has good computer skills and shows accuracy in inputting details.
Personal Conduct/Attitude/Teamwork
Can maintain positive, cooperative relationships with other employees.
Can display tact and respect with team members even when busy.
Feel and express a genuine liking for animals and their owners and for working in an animal care field.
Can maintain a clean, neat and well-organized work environment.
Can maintain a professional image at all times
Client Communication
Can conduct oneself in a confident and professional manner with clients even when situations are stressful and/or focused on individual tasks
FRONT DESK AGENT
Front desk receptionist job in Saratoga Springs, NY
Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.
About Us:
As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply!
Your Role:
Our successful Front Desk Agents promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed.
Keys to Success in this Role:
At least 18 years of age
Prior experience in guest service capacity preferred.
Excellent guest service skills; attentive and detail oriented.
Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously.
Effective communication skills with the ability to communicate with both guests and co-workers.
Greet guests upon arrival.
Performs guest check-ins and check-outs, dispenses room keys. .
Processes/posts transactions associated with guests stays including incidental charges.
Coordinates with housekeeping/maintenance for availability and readiness of rooms.
Answers guest questions regarding facility and surrounding area.
Acts as a sales member for promotion of internal events, dining, and packages.
Forwards guest mail, package and deliveries to appropriate rooms.
Answers incoming phone calls; operates telephone system to receive incoming messages and records guest messages.
Completes assigned check lists and projects for scheduled shift.
Occasional lifting/carrying of up to 25 lbs.
Frequently required to stand and walk; ability to stand and remain stationary for entire length of shift.
Ability to work flexible schedules due to the needs of the business, including evenings, weekends and holidays.
Selected applicants will be required to complete an online onboarding process.
Why Saratoga Casino Hotel?
401(k) with 4% Match
Free Employee Assistance Program
Robust Employee Recognition Program
$20.00 YMCA Memberships.
Local and National Discount Programs Through EAP & Tickets@Work
STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America.
Unlimited growth potential
Delicious FREE Meals in Our Team Dining Facility
Auto-ApplyMedical Office Receptionist
Front desk receptionist job in Hillsdale, NY
Benefits:
401(k)
401(k) matching
Competitive salary
Paid time off
Job Title: Medical Office Receptionist Company: EyenamicsNY Job Type: Full-time Salary: $18 - $25 per hour
About Us: EyenamicsNY is a leading ophthalmology practice in New York City, dedicated to providing exceptional eye care services. Our team of experienced professionals is committed to ensuring our patients receive the best care in a comfortable and welcoming environment.
Job Description: We are seeking a highly motivated and personable Medical Office Receptionist to join our team. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced medical office setting. As the first point of contact for our patients, the Medical Office Receptionist plays a crucial role in creating a positive experience.
Responsibilities:
Greet patients and visitors warmly and professionally
Answer and direct phone calls in a courteous and timely manner
Schedule patient appointments and manage the appointment calendar
Verify patient information and insurance details
Assist with patient check-in and check-out procedures
Maintain a clean and organized reception area
Handle administrative tasks such as filing, data entry, and managing correspondence
Coordinate with medical staff to ensure smooth office operations
Provide general information about our services to patients and visitors
Qualifications:
High school diploma or equivalent; additional education or certification in office administration is a plus
Previous experience in a medical office or similar setting preferred
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient in using office equipment (e.g., computers, phone systems, fax machines)
Knowledge of medical terminology and insurance procedures is an advantage
Friendly, professional, and patient-oriented attitude
Spanish language proficiency is a plus
Benefits:
Competitive salary
401(k)
Paid time off
Opportunities for professional development and growth
Supportive and collaborative work environment
How to Apply: Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining the EyenamicsNY team. Applications can be submitted via ZipRecruiter.
EyenamicsNY is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Veterinary Receptionist
Front desk receptionist job in Pine Plains, NY
Receptionist - Veterinary Front Desk
Salary: $18-$20 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule: Full-time or part-time hours available. Full-time hours will typically work 4 days per week with a rotating Saturday schedule.
Hospital Hours:
Monday-Wednesday: 7:30 AM - 5:30 PM
Thursday-Friday: 7:30 AM - 5:30 PM
Saturday: 7:30 AM - 2:00 PM
Pine Plains Veterinary Hospital is hiring a full-time or part-time Customer Service Professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.
What to Expect
As you join our mission, expect to be supported in your work and home life with:
All the benefits you deserve-medical, dental, vision for full-time.
Paid time off. Take the time you need to recharge for full time.
Employee pet discount because we know your pets are family, too.
401(k) with a generous company. We invest in your future while you care for our pets today.
Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.
Key Responsibilities:
Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
Qualifications:
Previous experience in a veterinary office is preferred. We are willing to train you!
Basic knowledge of veterinary terminology and procedures
Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
Ability to maintain a calm, professional, and positive demeanor
About Pine Plains Veterinary Hospital
Pine Plains Veterinary Hospital, located in Pine Plains, NY, has been a trusted, full-service veterinary practice since 1932. We are accredited by the American Animal Hospital Association, underscoring our commitment to high-quality medical care. We serve both companion animals and farm pets, offering a comprehensive range of services, from preventive care like wellness exams and vaccinations to diagnostics, surgery, dental care, and pain management.
Our team is comprised of dedicated, experienced professionals, including veterinarians, licensed veterinary technicians, and support staff, all working together to deliver compassionate, personalized care. At Pine Plains, we believe in “personal service with quality care at a reasonable price.” We're proud of our legacy, and we're committed to building long-term relationships with both our clients and their pets.
Auto-ApplyMedical Office Receptionist
Front desk receptionist job in Middleburgh, NY
Job DescriptionBenefits:
Company parties
Home office stipend
Stock options plan
Job Title: Front Desk Receptionist Physical Therapy Clinic Job Type: Part-Time (2530 hours/week)
Schedule: Monday to Friday, variable shifts between 8 AM 6 PM
Compensation: Based on experience
About Us:
We are a dedicated and compassionate physical therapy clinic focused on helping patients recover, heal, and regain strength in a supportive, welcoming environment. Were currently looking for a friendly and detail-oriented Front Desk Receptionist to join our front office team on a part-time basis (2530 hours/week).
Job Summary:
As the first point of contact for our patients, the Front Desk Receptionist sets the tone for a positive patient experience. Youll be responsible for greeting patients, scheduling appointments, verifying insurance information, and supporting day-to-day administrative needs.
Key Responsibilities:
Greet patients and visitors with a warm, welcoming attitude
Answer phones and direct calls professionally
Schedule, confirm, and manage patient appointments using our scheduling software
Assist in verifying insurance benefits and obtaining authorizations
Handle patient check-ins and check-outs efficiently
Maintain accurate and up-to-date patient records
Support physical therapists and office staff with administrative tasks as needed
Ensure the front desk area is clean, organized, and presentable
Qualifications:
High school diploma or equivalent (required)
Prior experience in a medical or physical therapy office preferred
Familiarity with insurance verification and authorization processes is a plus
Strong communication and interpersonal skills
Excellent organizational skills and attention to detail
Comfortable multitasking in a fast-paced environment
Friendly, professional, and compassionate demeanor
What We Offer:
A supportive, team-oriented work environment
Training and onboarding for the role
Competitive hourly pay
Flexible part-time hours (2530 hours/week)
How to Apply:
Please send your resume and a brief cover letter to ******************** with the subject line Front Desk Receptionist Application.
We look forward to hearing from you and possibly welcoming you to our clinic team!
Easy ApplySpa Reception
Front desk receptionist job in Manchester, VT
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Spa Receptionist. The Spa Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Spa Front Desk Receptionist is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Spa Front Desk Receptionist may need to process transactions, handle money, and contribute to facility cleanliness.
Responsibilities:
Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
Adheres to policies of the facility and Arch Amenities Group.
Reports any incident or accident to the Facility Manager.
Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
Maintains a monthly inventory of supplies and or products, when applicable.
Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
Participates in the Manager on Duty (MOD) schedule, if applicable.
Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
Greets each and every guest with a smile and direct eye contact.
Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
Uses time efficiently throughout shift by checking equipment, locker rooms, gift shop stocks, inventory, etc. Ensures proper coverage when it's necessary to leave the area.
Keeps area clear of clutter and personal effects.
Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book.
Informs facility manager of any member, guest, or facility issues.
Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable.
Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable.
Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
Additional duties as assigned.
Qualifications:
High School diploma but college degree preferred.
Customer service experience
Previous experience handling money
Excellent communication, customer service skills, and work ethic
Efficient, well organized, and able to handle a variety of duties simultaneously
Professional manner, discretion, and appearance
Excellent verbal and written skills
Energetic, enthusiastic and motivational
Strong team player
Proficient in appropriate computer skills and office equipment
Ability to lift 25 lbs.
Availability to work nights, weekends and holidays
Availability to stand for long periods of time
This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
Spa Reception
Front desk receptionist job in Manchester, VT
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Spa Receptionist. The Spa Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Spa Front Desk Receptionist is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Spa Front Desk Receptionist may need to process transactions, handle money, and contribute to facility cleanliness.
Responsibilities:
Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
Adheres to policies of the facility and Arch Amenities Group.
Reports any incident or accident to the Facility Manager.
Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
Maintains a monthly inventory of supplies and or products, when applicable.
Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
Participates in the Manager on Duty (MOD) schedule, if applicable.
Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
Greets each and every guest with a smile and direct eye contact.
Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
Uses time efficiently throughout shift by checking equipment, locker rooms, gift shop stocks, inventory, etc. Ensures proper coverage when it's necessary to leave the area.
Keeps area clear of clutter and personal effects.
Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book.
Informs facility manager of any member, guest, or facility issues.
Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable.
Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable.
Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
Additional duties as assigned.
Qualifications:
High School diploma but college degree preferred.
Customer service experience
Previous experience handling money
Excellent communication, customer service skills, and work ethic
Efficient, well organized, and able to handle a variety of duties simultaneously
Professional manner, discretion, and appearance
Excellent verbal and written skills
Energetic, enthusiastic and motivational
Strong team player
Proficient in appropriate computer skills and office equipment
Ability to lift 25 lbs.
Availability to work nights, weekends and holidays
Availability to stand for long periods of time
This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.