Front desk receptionist jobs in Arkansas - 413 jobs

Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Part Time, 14-16 hours per week Availability: Evenings and Weekends Required Education: High School, or equivalent

We're Squeeze, a feel-good company, from the Founders of Drybar. A bit about us: Squeeze was designed to revolutionize the massage experience, from our forward-thinking technology to our dedication to team member experience. We are focused on the human side of business, and we work to foster an inclusive environment, where everyone can shine bright. It's so important that we've made it our company mission to be the best part of our guests' and team members' day. Our revolutionary app-based booking and payment platform makes scheduling, paying, tipping, and rating easy, breezy, Squeezy. Similar to Postmates and Uber, after a Squeeze massage, instead of dealing with a clunky, stressful checkout process, our guests simply float out with the ability to tip and rate their therapist at their leisure post-massage. Personalized services allow guests to select massage preferences as well as control in-room settings from lighting to sound, all in a beautifully designed space. It's a completely fresh approach to a way better massage experience. THE PERKS Competitive hourly rate Health benefits (including vision & dental) and 1-week paid vacation for our employees who work just 32 hours or more. That's as few as 4 shifts per week! Paid Sick Leave 1 free Mid Squeeze (50-minute massage) a month At Squeeze, all add-ons are complimentary. That means no quotas or upselling! Annual performance raises ($1/year) Flexible schedules Responsive, empathetic, and understanding Management providing on-site leadership A revolutionary, feel-good culture (including snacks to keep you fueled, points from peers redeemable for gift cards, and branded swag) Quarterly paid training: we bring in an outside speaker to train on everything from mindfulness meditation to personal finance, all in the interest of helping our team members grow Nurturing, supportive environment, no matter where you're at in your career Leadership and career advancement opportunities in management and training Team-building offsites Feel-good partnership with Canine Companions (for every membership sold, we donate a day of canine support to a person with a disability) ABOUT YOU You are experienced in managing front-of-house operations for high-volume retail service businesses, exceptional with technology, and acutely aware of your surroundings. You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who walks through your doors. Words that describe you include: energetic and detail-oriented. You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills. Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future. You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle. You can't help but grow and are constantly striving to be your best self, and you're excited to leap into a rewarding adventure with Squeeze. YOUR RESPONSIBILITIES AT SQUEEZE Check in and greet guests with a warm and friendly welcome Provide over-the-top, exceptional guest service Ensure front of house and guest lounge is maintained to Squeeze standards Expert at all things app-related! Squeeze's experience is digital end-to-end, so you'll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more Resolve guest issues in the shop EXPERIENCE REQUIREMENTS 1+ year in retail, preferably technology or front-desk, service-related experience Proven track record in delivering an exceptional guest experience Excellent problem solving and troubleshooting skills Strong communication and multi-tasking skills Experience with Zendesk preferred Enough from us though, let our team tell you why Squeeze is a 5-star employer on Glassdoor and why 96% of our team would recommend us as a great place to work: “Leadership here is fantastic. I rave about it to people. If you have a concern, you feel listened to, if you need help, you get help.” - Alex “The space is amazing. They definitely thought of everything to make our jobs easier. I also love the flexible shifts.“ - Caitlyn “I think it's wonderful that a company in our industry is offering health benefits, sick pay, vacation, free massages. Those are all things you don't find anywhere else.” - Paulina “We have this thing called “Pats on the Back,” which lets us reward our teammates with points they can redeem for gift cards or donate to charity. It's a feel-good culture.” - Clinton Meet your General Manager - Jeff Patrick, MMT! With a steadfast belief in leading by example, Jeff brings a dynamic blend of energy, enthusiasm, and a commitment to fostering team success. Known for his focused and supportive leadership style, he creates environments where ideas flourish and feedback is valued. His dedication to nurturing growth and celebrating achievements underscores his leadership philosophy. Outside of his professional duties, Jeff serves as the Communications Chair for the Arkansas Chapter of the American Massage Therapy Association. I acknowledge that I am applying for employment with an independently owned and operated Squeeze Franchise, a separate company and employer from Squeeze Corporate and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including and without limitation: hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Squeeze franchisee.

The Receptionist serves as the primary point of contact and support for students, families, and campus employees, providing clerical assistance for the efficient operation of the campus. The receptionist will be the liaison between visitors and campus by greeting all visitors, providing information, and coordinating with other team members. Qualifications: Education: High school diploma or GED Experience: One year of office experience (preferred) Required Knowledge, Skills, and Abilities (KSAs): Ability to work with children, love for children and learning Ability to follow verbal and written instructions Ability to communicate effectively verbally and in writing Ability to multi-task Ability to answer calls on a phone system and operate a computer Ability to maintain confidentiality Duties and Responsibilities: Greet and direct visitors with a high level of professionalism. Assists the secretary with scheduling and organizing activities on campus. Help to maintains and updates filing system. Sorts and distributes mail. Respond to questions and requests both written and verbal in a timely manner. Manage phone system for the campus, answering incoming calls and taking messages. Works independently and within a team on special nonrecurring and ongoing projects. Assists with general correspondences, memos, charts, tables, graphs, business plans, etc. Proofreads copy for spelling, grammar and layout, making appropriate changes. All other related duties as assigned. Equipment Used: All equipment required to perform jobs duties and task previously described. Physical / Environmental Factors: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsive Education Solutions considers applicants for all positions without regards to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other legally protected status. Being authorized to work in the U.S. is a precondition of employment. ResponsiveEd is an Equal Opportunity Employer.

Requirements High diploma or equivalent. One year business experience, healthcare preferred. Type 25 wpm.

Job DescriptionDescription: About Us: At Conservative Care Occupational Health (CCOH), we provide comprehensive occupational medicine and urgent-care services designed to keep employees healthy, safe, and work-ready. Our team takes pride in delivering exceptional, compassionate care with professionalism and efficiency. We're looking for a Medical Front Desk Receptionist who will play a vital role in providing a welcoming, organized, and patient-focused experience for everyone who walks through our doors, as well as will need to have Medical Assisting experience/certifications to help out with back of house. Position Summary: As the first point of contact for patients and visitors, the Medical Front Desk Receptionist ensures our clinic's front-office operations run smoothly and professionally. You'll manage check-in/check-out, scheduling, insurance verification and payment collection - all while fostering a positive atmosphere and supporting the clinical team. What You'll Do: Greet patients and visitors warmly and professionally, ensuring a positive first impression. Manage check-in and check-out processes: schedule appointments, verify demographics and insurance, update records. Answer and route phone calls, respond to inquiries and support front-desk communication. Collect co-payments, outstanding balances and insurance details accurately, maintaining financial integrity. Maintain a clean, organized reception area and ensure documentation is properly scanned/entered into the EHR. Assist with administrative tasks such as filing, faxing, data entry and supporting the clinic team. Coordinate with medical staff to optimize patient flow and communication. Uphold patient confidentiality per HIPAA, and contribute to an efficient, respectful clinic environment. Assist when needed in back of house with taking vitals, checking rooms, and assisting the provider with any needs. Clinic Schedule Our Springdale clinic operates Monday through Friday, 7:00 AM - 5:00 PM with no weekend or holiday hours. This position is full-time, 40 hours per week. Benefits & Perks Comprehensive health, dental, and vision insurance. Paid Time Off (PTO) and paid holidays. 401(k) retirement plan with company match. No weekend or evening shifts - maintain work/life balance. Opportunities for growth and advancement within the company. Supportive team culture and professional development resources. Requirements: Minimum Qualifications: High school diploma or equivalent required. Strong verbal and written communication skills; able to interact professionally with patients, providers and team members. Excellent organizational skills and ability to multitask in a fast-paced environment. Proficiency with Microsoft Office (Word, Excel) and comfortable learning EHR software. Ability to handle sensitive and confidential information with discretion. Professional appearance and demeanor, and a customer-service mindset. Active MA certification Preferred Qualifications: 2+ year of front-desk, receptionist or medical office experience. 1+ year of medical assistant experience. Familiarity with electronic health record systems and basic medical/insurance terminology. Bilingual in Spanish and English. Training or certification in medical administration (e.g., CMAA) or relevant coursework. Previous experience in a clinic or healthcare environment where scheduling, insurance verification and patient registration were key functions. Join Our Team If you're organized, people-focused, and ready to make a meaningful impact in a growing healthcare organization, we'd love to hear from you. Apply today and become part of a team that truly values care - for our patients, our partners, and each other.

Job Description Do you make great first impressions? Are you someone who never meets a stranger? If so, HealthCARE Express is looking for reliable, energetic individuals to join our Director of First Impressions (D.O.F.I.) team. As the face of the company, this front desk position plays a critical role in our organization and patient care. Responsibilities: In this role, you will be responsible for greeting patients, verifying their information, and providing assistance when needed. You'll answer phone calls courteously and promptly, ensure clinic forms are replenished, and maintain accurate payment records for patient accounts. Additionally, you'll scan patient information, verify insurance, and maintain confidentiality in line with HIPAA regulations. Your responsibilities also include addressing patient concerns in a timely manner, working professionally with both patients and medical staff, and remaining flexible for cross-training opportunities. Occasionally, you may take on tasks outside the usual scope of practice to help drive our organization's mission forward. Compensation: $15.00 and up per hour, depending on experience. Schedule: 12-hour shifts, rotating Saturdays, 30+ hours per week. Benefits: Health Insurance, Dental, Vision, Life Insurance, Short Term Disability, Long Term Disability, Accident Insurance, Critical Illness, Benefit Time Off, and Bereavement Leave. Job Requirements Success in this role requires strong organizational skills, strict confidentiality, effective communication, and exceptional customer service. You should also be familiar with clinical office operations and basic computer systems. This position plays a pivotal role in the growth of our organization. We encourage personal development and pride ourselves on a fun work environment, complete with monthly themed dress-up days. About Us HealthCARE Express operates 16 urgent care facilities, a specialty clinic, and a medical billing department across Texas, Arkansas, Oklahoma, and Louisiana. Training New hires may have to attend a 4-day training session in Texarkana, TX, as part of the onboarding process. #IND100

Boston Mountain Rural Health Center, Inc. (BMRHC) is now accepting applications for a full-time Medical Receptionist at our school based clinic located in Huntsville, Arkansas. The Medical Receptionist works as a clinical office team member, collecting current patient data and accurately inputting it into the electronic health record. The Medical Receptionist also assists patients with scheduling, inquiries, referrals, and other duties deemed necessary to serve the center's patients. Must be detail-oriented with good interpersonal and customer service skills. Our office hours are 7:45am to 5:15 pm Monday through Thursday and 7:45am to 11:45 am on Friday. Some travel is required for this position. Requirements include a high school diploma or equivalent. Medical office experience is preferred but not required. A career at BMRHC offers an opportunity to make a difference in your community by serving others to improve their health, well-being and quality of life. BMRHC team members are offered competitive compensation and a generous benefits package that includes: * New employees accrue up to 4 weeks of PTO per year * PTO Cash Out * Longevity Bonus * 11 Paid Holidays * Bereavement Leave * Affordable Insurance premium for medical, dental and vision plans * Basic Life/AD&D 100% paid by the employer * Supplemental Insurance Coverage * 401k Retirement Plan-employer matches up to 5% BMRHC is an Equal Opportunity Employer and Drug-Free Workplace. Due to the nature of our business, some positions at BMRHC are deemed safety sensitive for the purposes of the Medical Marijuana Act. BMRHC provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). Applications will be accepted until the position is filled.

Safety/Security Status: None SUMMARY Responsible for handling welcome desk reception and administration duties, including greeting guests and offering guest assistance, answering phones, cashiering, handling department and membership inquiries, and assisting with special projects and programs. ESSENTIAL DUTIES AND RESPONSIBLITYIES * Welcoming Customers. * Answering phones and emails. * Answering inquiries about Bentonville Parks and Recreation. * Ensuring the reception area is tidy. * Selling memberships and daily admissions * Registering participants for programs and events. * Reserving rentable spaces for patrons. * Basic bookkeeping, filing, and clerical duties. * Opening and closing duties for the facility depending on shifts. * Implementing Emergency Action Plans when necessary QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No education necessary. We appreciate practical skills and relevant experience with at least 1 year of experience. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistics and the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must also have the ability to perform basic budget management. REASONING ABILITY solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Must have and maintain a valid driver's license, the ability to become certified in CPR and First Aide and must pass a background security check. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; and vibration. The noise level in the work environment is usually quiet but will be loud at times. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We provide swim instruction to our community that builds confidence and develops safety skills in a student-centered environment. Every day is different, with opportunities to make lasting impressions engaging children and families. This is a diverse, inclusive and supportive workplace. Why Choose Arkansas Swim Academy? It's a fun, creative, flip flop friendly environment Every day is different with new chances to make lasting impressions and build relationships You get to be a part of making a difference in the lives of children and families As a front desk team member you are responsible for providing a high level of customer service to our families, making lasting impressions. You will work to build relationships with our families, providing personal attention while checking in students, relaying account messages, giving tours and answering various questions. You can expect to be regularly communicating with families and fellow staff members, remaining calm and efficient during periods of high volume at the front desk. You should be someone who is warm and welcoming while also being highly organized, dependable and open to feedback. As a front desk team member you will report to the Office Manager or Owner during shifts and provide support throughout the lobby as needed.We have a fun and rewarding work environment with a great atmosphere for someone who loves families and being around people. We offer paid training. Starting wage is negotiable with prior experience. This is a part-time position that requires afternoon/evening and weekend shifts.Responsibilities: Friendly engagement of families by phone and in person. Multitask to efficiently and professionally maintain accurate records and answer customer questions. Be a team player who is consistently dependable and reliable. Complete required training and be a continual learner. Follow our systems with a focus on follow through and details. Smile and have fun during your entire shift. Qualifications: Caring and compassion for children and adults Ability to solve problems by proactively finding solutions Strong communication skills Great attitude and willingness to be coached The ability to focus in a fast-paced environment The ability to commit to at least 1 year of employment, afternoons and Saturdays required Benefits: Fun team atmosphere Competitive pay Employee discounts/swim lessons We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.

Pet accidents, illnesses, and injuries are all unfortunate and seem to always happen at the worst of times when primary care veterinarians are either closed or too busy to see the pet. For these reasons, we are excited to announce that our new Animal Urgent Care of Bentonville is open! We'll be available for urgent care pet needs Monday through Friday 2pm - 10pm and weekends. We're looking to hire the most compassionate, experienced, and qualified veterinary support staff to ensure the highest quality of medicine is provided. Our new building and state of the art equipment will provide our teams the space and tools they'll need to deliver the best in service and medicine for our community! Check us out here! Job Description Job duties include, but are not limited to: Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Receptionist with a minimum of 1-year veterinary experience preferred * Weekend availability, strongly preferred * Compassionate and calm team-player * Ability to multi-task * Strong communication skills * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information Pay Range: $15 - $17/hr+ depending on level of experience We offer our staff: * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.) Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: ***********************************************************

Maintains an inventory of vacancies, reservations and room assignments. • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. • Knows room locations, types of rooms available, and room rates. • Registers arriving guests and assigns rooms. • Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. • Coordinates guest room maintenance work with the engineering and maintenance division. • Uses persuasive selling techniques to sell rooms and to promote other services of the hotel. • Knows daily activities and meetings taking place in the hotel. • Reports any unusual occurrences or requests to the manager or assistant manager. • Manages and resolves all guest complaints in a professional and courteous manner. • Processes guest check-outs and handles monetary transactions. • Maintains customers' privacy. • Maintains a high level of professional appearance and demeanor. • Performs other duties as assigned.

Job Description Ennen Eye Center is looking for a pleasant, highly motivated, and customer service oriented Front Desk Representative to join our team! Our goal is to ensure excellent service standards, respond efficiently to patient inquiries, and maintain patient satisfaction. Skills needed will be. Excellent communication skills Exceptional interpersonal skills Ability to work with different groups of people Detail-oriented Ability to multi-task, prioritize, and manage time effectively Computer competency Benefits: Paid Medical and dental benefits Free Vision Care Paid Time Off Paid Holidays Retirement Plan (401K) Uniform allowance Employee discounts Experience: Customer Service - 1 year preferred but not mandatory Medical Receptionist - 1 year preferred but not mandatory If this position interests you, please submit a resume and complete the accompanying test.

Job Description We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. Responsibilities Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Requirements: Excellent phone etiquette Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude About us: Chris Crain Enterprises and its partner entities, strive to be leaders in the car sales and service industry. We recruit enthusiastic team members who are passionate about making the car buying and car servicing experience a positive one each and every time. Customer experience is our top priority and we truly believe that is what creates lasting relationships with our customers so they will come back to us again and again for their car purchase and service needs. Our motto is “We Say Yes!”

Registration of patients presenting to Progressive Health of Helena. Conducts patient interviews to obtain registration information, complete required forms and obtain signatures. Represents Progressive Health of Helena as the focal point for all initial communications. Position Qualifications Education: High School diploma or equivalent education. Experience: Minimum of 6 months customer service required. Knowledge of computers and other standard office equipment required. Ability to type a minimum of 35 words per minute required. Medical office experience preferred. Licenses/Certificates: No licensure required. PROGRESSIVE MEDICAL ENTERPRISE - HELENA is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

The Receptionist performs various procedures associated with routine patient encounters, maintains positive relationships with patients, family members, visitors and fellow employees. Receptionist makes appointments for patients and maintains accurate and orderly schedules for physicians. About Fayetteville Diagnostic Clinic Fayetteville Diagnostic Clinic is a physician-owned practice who encourages teamwork and collaboration, increasing efficiency in care, and ensuring patients receive a positive health care experience. To provide a convenient patient health experience, we offer internal medicine, medical specialists, and diagnostic services in one central location. About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women's health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare. What We Offer At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits on the first day following 60 days of continuous employment. Below are some of our various benefit offerings: Comprehensive Benefits - Medical & dental 401(K) match and profit sharing Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 7 days paid holidays; during your first year of employment Employer paid life, long-term & short-term disability benefits Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, and many more! One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics How to Apply To apply for a position at any MANA Clinic, you must complete a MANA employment application. Applicants may list the position(s) they are interested in applying on the application and only need to complete one application. Applications are reviewed by the Human Resources Department at the MANA Administrative Office and are shared with the clinic managers. Applications are kept in our database for managers to review for six (6) months. MANA is an equal opportunity employer. Responsibilities Manage all phases of the patient encounter as listed in the procedure manual; verify patient's name, address, phone number and health insurance coverage; direct patients to appropriate clinic locations as indicated by the schedule Open the department on time Keep schedules for physicians. (Consists of entering call schedules, time off and meetings.) Monitor the lobby area (straighten magazines, check cups and wipe down chairs) and be ready to assist if patients or visitors encounter difficulties Qualifications High school diploma or GED 7 - 11 months experience and/or training Bilingual preferred; but not required

Receptionist I. Job Summary / Job Purpose Under direct supervision, Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic. II.Key Responsibilities Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answer phone calls and direct them appropriately. Schedule appointments according to office guideline. Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Prepare charts for patient appointments making sure all necessary information is complete. Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments. Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications. Perform other duties as assigned. III. EngageMED Core Expectations At EngageMED, we expect all our employees to live the values of Reverence, Integrity, Compassion and Excellence at work by: Honoring and caring for the dignity of all persons in mind, body, and spirit Ensuring the highest quality of care for those we serve Working together as a team to achieve our goals Improving continuously by listening, and asking for and responding to feedback Seeking new and better ways to meet the needs of those we serve Using our resources wisely Understanding how each of our roles contributes to the success of CHI. IV. Core Job Competencies Core EngageMED Behaviors: The following behaviors have been identified as critical to all staff roles at EngageMED: Teamwork Orientation: works cooperatively & collaboratively with others toward the accomplishment of shared goals. Service Orientation: desire to serve and focus ones efforts on discovering and meeting the needs of internal and external customers. Achieves Results: reflects a drive to achieve and outperform. Continuously looking for improvements. Accepts responsibility for actions and results. Learning and Growth: has a commitment to continuous professional and organizational learning Communication: practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect. Role-Specific Behaviors: these additional behaviors are necessary in the role: Knowledge of insurance authorization/billing requirements. Demonstrate strong customer service and communication skills. Organizational and time management skills. Proficient computer skills. Knowledge of clinic procedures and regulatory requirements. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast paced environment. Skills, Knowledge or Abilities critical to this role: Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public. Math Ability: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be proficient with the Microsoft Office Suite, Internet navigation, database management, desktop publishing, spreadsheet, and graphic presentation packages. V. Job Requirements / Qualifications a. Education / Accreditation / Licensure (required & preferred): High school diploma or equivalent required. b. Experience (required and preferred): 0 1 year healthcare experience preferred. VI. Disclaimers This job description reflects EngageMEDs assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. Critical features of this job are listed above. They may be subject to change at any time due to reasonable accommodation or other reasons.

SUMMARY OF RESPONSIBILITIES The position of Receptionist is responsible for relaying incoming telephone calls and greeting visitors in a professional manner while performing various patient intake duties. Essential Functions: Consistently provides excellent patient service by maintaining the highest degree of courtesy, confidentiality, and professionalism, by, among other things, checking patients in timely and efficiently. Ensures that new patients complete paperwork, provide copies of relevant documents, complete Meaningful Use tasks, confirm appropriate pharmacy locations and address, and keep documents in an organized and secure manner. For follow-up visits, this position confirms demographic information and makes all necessary notations in the patient's file with respect to contact information, addresses, and insurance providers. Greets all patients with enthusiasm and a smile upon entry and exit from PTCOA/ISI. Operates and answer multi-line telephone system, takes accurate messages, and transfers telephone calls to appropriate individuals in an efficient manner. Collects patient co-pays or payments on outstanding balances. As such, this position is responsible for conducting a daily accounting and balance of the cash drawer, processing credit card payments, posting payments to patient records, and maintaining a spreadsheet of all payments received and used in reconciling payments. Notifies UDT Collector of patients needing to provide samples. Assists with patient scheduling and rescheduling. Performs pre-registration/registration processes for all scheduled visits, verifies eligibility, submits notifications. Handles a high volume of scheduled appointments without degradation of work quality. Verifies patient's demographics and accurately inputs this information into the Practice Management System, including documenting the accounts thoroughly. Verifies and understands insurance benefits, documents patient's responsibility based on copays/estimates at the time of service in a timely fashion prior to the patient being scheduled. Communicates with patients in a proactive, professional, and courteous fashion in order to attain any necessary information for appropriate account updates and benefits investigation. Communicates with administrative and clinical staff to resolve issues and/or patient concerns. Research coverage criteria with insurance companies, other third-party documentation, and compendiums to determine eligibility for services in a timely manner. Utilize multiple insurance healthcare websites and portals. Independently investigates, documents, and operationalizes payor-specific requirements for unique / specialized eligibility scenarios. Assists patients and guarantors with coordination of benefits as required. Attains referrals from third party payors as required and appropriately documents in system, in accordance with the standards and policies developed by the departments. Coordinates and Re-Schedules appointments as necessary Assists patients, team members, and visitors in a courteous and professional manner always in accordance with PTCOA. Acts as a backup and performs any duties performed by the other Patient Access Eligibility Specialists team members. Completes daily assignments/work lists. Updates insurance carriers for established patients. Facilitates and participates in gathering accurate patient billing information. Support the patient privacy/confidentiality policies and regulations under HIPAA for patients and their medical records. Enters patient, referrals, and correspondence/communication actions and other data in an information system. Daily work is accomplished with minimal direct supervision. Gathers pertinent information from insurance carriers, financial counselors, and other ancillary staff to make certain the patient's financial obligations for services provided. Other responsibilities and projects assigned by management as needed. Demonstrate impeccable integrity in a professional and courteous manner at all times. Coordinates visits with sales representatives, meetings, and addresses any applicable questions that arise as to scheduling. Arrives at scheduled start times dependably and punctually. Prior to departure, and as available throughout the day, prepare for the next day by organizing the reception area, copying forms, and otherwise organizing the waiting area. Receives and sign for packages and delivers to the appropriate person promptly. Requirements CORE COMPETENCIES AND CORPORATE DUTIES/ RESPONSIBILITIES Participate in continuing education/training activities including monthly online training. Assist patients, family members, and internal/external clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner. Answer and refer telephone calls or other inquiries to ensure accurate and timely communications are facilitated. Identify yourself in a pleasant and positive manner. Take responsibility for helping the caller. Take directions and initiate actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless workflow. Demonstrate ability to handle emergency or crisis situations in a prompt, precise, and professional manner. Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns. Investigate and follow through on unusual orders or requests for service or information. Follow proper reporting procedures for actual or potential accidents and/or incidents so follow up and/or prevention can occur. Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service. Consistently evaluate work and determine if further steps are needed to meet client expectations. Take initiative to do to redo inadequate or incomplete work, even if it is not yours. Ensure compliance with regulatory standards. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others). Organize job functions and work area to be able to effectively complete varied assignments within established time frames. Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision. Adhere to administrative and departmental policies. Demonstrate regular attendance and timeliness. Do not incur excessive overtime. Remain conscientious in regard to personal hygiene. Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources. Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients. Must interact and exchange personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information. Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Must be able to interpret a variety of instructions furnished in written, or oral form Excellent oral and written communication skills. Demonstrate a high attention to detail. Strong organization, filing, and time management skills. Basic computer literacy and typing. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires a high school diploma or educational equivalent. Two (2) years of prior medical office experience is preferred. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Days and hours of work are expected to include 7:00 a.m. to 5:00 p.m. (Monday through Thursday) or otherwise as assigned. Occasional overtime may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, and reaching. The incumbent may operate any or all of the following standard office equipment including but not limited to multi-line telephone system, postage meter, facsimile machines, calculator, photocopy machine, computer/printer, and coffee maker. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

Customer Service Representative Dogwood Trails Animal Hospital is hiring a full-time Customer Service Representative to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. What to Expect As you join our mission to provide pets and their owners with the highest quality compassionate medical care, expect to be supported in your work and home life with: Competitive wage A comprehensive benefits package, including medical, dental, and vision insurance Paid time off for full-time employees 401(k) plan for full-time employees Professional development opportunities Great pet discounts Salary: $16-$18 per hour, based on experience and skill set Schedule: Full Time / 35 hrs wkly Mon 8 am - 7 pm Wed - Fri 8 am - 6 pm alternating Sat 8 am - 2 pm Key Responsibilities: Greet clients and their pets, complete the appointment sign-in process, confirm appointment details. Answer client questions and triage client concerns. Endure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience. Qualifications: Previous experience as a veterinary receptionist or medical office assistant is preferred. Strong organizational and multitasking skills. Ability to maintain a calm, professional, and positive demeanor. About Dogwood Trails Animal Hospital Dogwood Trails is a brand-new state-of-the-art small animal hospital located in Bentonville, Arkansas. Open since October 2024, the hospital offers a variety of services to provide the best comprehensive care to our patients through all stages of life including preventative care, soft tissue surgeries, dentals, in-house diagnostics, ultrasound, and digital full body and dental radiographs.

Customer Service Representative Dogwood Trails Animal Hospital is hiring a full-time Customer Service Representative to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. What to Expect As you join our mission to provide pets and their owners with the highest quality compassionate medical care, expect to be supported in your work and home life with: Competitive wage A comprehensive benefits package, including medical, dental, and vision insurance Paid time off for full-time employees 401(k) plan for full-time employees Professional development opportunities Great pet discounts Salary: $16-$18 per hour, based on experience and skill set Schedule: Full Time / 35 hrs wkly Mon 8 am - 7 pm Wed - Fri 8 am - 6 pm alternating Sat 8 am - 2 pm Key Responsibilities: Greet clients and their pets, complete the appointment sign-in process, confirm appointment details. Answer client questions and triage client concerns. Endure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience. Qualifications: Previous experience as a veterinary receptionist or medical office assistant is preferred. Strong organizational and multitasking skills. Ability to maintain a calm, professional, and positive demeanor. About Dogwood Trails Animal Hospital Dogwood Trails is a brand-new state-of-the-art small animal hospital located in Bentonville, Arkansas. Open since October 2024, the hospital offers a variety of services to provide the best comprehensive care to our patients through all stages of life including preventative care, soft tissue surgeries, dentals, in-house diagnostics, ultrasound, and digital full body and dental radiographs.