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Front desk receptionist jobs in Battle Creek, MI

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  • Clinical Guest Coordinator/Office Assistant at Michigan Orthopedic Center

    Physicians Rehab Solution

    Front desk receptionist job in Lansing, MI

    Michigan Orthopedic Center (MOC) is seeking a full-time Clinical Guest Coordinator / Office Assistant to support our Outpatient Rehab clinic in Lansing, MI. This role plays a vital part in creating a welcoming, efficient, and patient-centered experience. Key Responsibilities Welcome patients and visitors in person and by phone; answer questions, direct inquiries, and provide an excellent first impression. Schedule patient appointments efficiently-both in person and over the phone-to optimize provider time and treatment room utilization. Support a positive patient experience by recognizing and easing patient concerns; maintain a clean and inviting reception area. Ensure accurate patient records by filing, retrieving, and updating medical information in the EMR system. Maintain patient accounts by obtaining and documenting personal, financial, and insurance information. Assist with revenue collection by recording charges, updating financial data, and collecting patient payments. Safeguard patient privacy by adhering to confidentiality and HIPAA standards. Follow established clinic policies and procedures and proactively communicate needed updates. Collaborate with the rehab team and contribute to daily clinic operations as needed. Perform additional duties as assigned. Minimum Qualifications 1-2 years of medical office or healthcare administrative experience preferred Experience with patient scheduling and EMR systems preferred Proficiency with Microsoft Office Suite Strong customer service and professional telephone communication skills Desired Skills & Attributes Ability to manage multiple tasks in a fast-paced environment Highly organized with strong attention to detail Self-motivated and able to work independently Positive, team-focused attitude Michigan Orthopedic Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position requires a background check upon acceptance. Req #3421
    $25k-35k yearly est. 4d ago
  • Front Desk Receptionist

    Gatsby Cannabis 4.1company rating

    Front desk receptionist job in Battle Creek, MI

    Job Description We are looking to add a Front Desk Receptionist to our team. This individual is the first person that our customers will see and must represent the company in a positive manner. We want to make sure all customers have a five star experience at our shop from the time they walk in until the time they leave. The receptionist is the very first point of contact with whom customers interact. Receptionists should create a welcoming environment, greeting, informing, and directing customers in a courteous and professional manner. Compensation: $14 - $17 plus tips Responsibilities: Receptionist Duties by Category: Operations Follow all company policies and procedures. Handle customer complaints with professionalism and calmness. Adhere to loss prevention and security policies and practices. Assist with online orders and curbside operations, if applicable. Report any perceived inventory loss to direct managers. Support the execution of all opening and closing checklists. Verify visitor IDs and ensure they sign in on the sign-in sheet. Answer phone calls professionally and escalate calls as needed. Notify staff of guest arrivals and manage guest flow onto the sales floor to ensure a positive, timely experience. Update menus and signage with informative and visually appealing content. Compliance Operate within state and CRA regulations and guidelines. Accurately verify customer identification following company SOPs. Sales Stay updated on store goals, KPIs, and individual performance metrics. Align with upper management to support the success of promotions, loyalty programs, and app downloads. Help maintain visual standards as directed by the company. Utilize the budtender playbook as a standard for effective sales execution. Maintain a thorough understanding of the product range, including strains, edibles, concentrates, and accessories. Educate customers on product benefits, proper usage, and potential effects to assist in informed decision-making. Handle customer inquiries, concerns, and complaints with empathy and professionalism. Conduct sales transactions accurately, including cash handling. Encourage satisfied customers to leave reviews on public platforms to enhance the company's reputation and attract new customers. Inventory Stay informed on regulatory updates. Ensure only compliant, non-expired products are sold to maintain quality and safety. Keep inventory in designated areas to minimize loss and maintain accurate stock levels. Staff Contribute to a positive environment that encourages teamwork and engagement. Report all employee issues to the General Manager. Participate in creating a respectful, warm, and friendly work atmosphere that aligns with company brand values. Minimize interpersonal conflicts to foster a positive work environment and boost morale. Accounting Request change for the register in advance to prevent shortages. Submit tips to leadership according to company policy. Report any cash discrepancies to leadership. Accurately record all time punches using the company's clock-in application. Additional Expectations Assist with setting up company events at the store level. Complete tasks assigned by management as needed. Cross-train and support inventory and budtender roles as required. Maintain cleanliness during downtime to uphold a professional customer experience. Qualifications: Must be at least 21 years old and a resident of Michigan. Must be able to work a full-time schedule that will include weekends, evenings, and holiday shifts. Must have reliable transportation. Must have cash handling experience. Strong customer service background is preferred. Point of sale experience preferred. Must be able to pass a background check. Levels Cannabis equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. About Company Gatsby Cannabis Co. is an exciting Michigan-owned brand that has multiple retail locations launching in 2023 and beyond. With a strong focus on being a fully immersive cannabis experience, Gatsby Cannabis is focused on team building from within to create the most well-rounded Cannabis experience in Michigan and then the country. Come be a part of our family and take part in the future of Cannabis! Locations in Battle Creek and Royal Oak!
    $14-17 hourly 17d ago
  • Front Desk Agent | FT

    Greenleaf Hospitality 3.5company rating

    Front desk receptionist job in Kalamazoo, MI

    Overview A Look Into Working in the Front Office As a vital member of the Front Office team, you will be the face of the guest experience-delivering exceptional service, resolving issues with professionalism, and creating memorable stays. This dynamic role requires flexibility, strong communication skills, and a commitment to operational excellence. You'll also contribute to sales, support team goals, and serve as an ambassador for Radisson and GHG standards. Pay rate is based on experience, with performance-based raises and monthly bonus incentives What's in it for You Medical/Dental/Vision (Full-Time option) 401K with 100% match up to 3% (Full-Time option) Parental Leave Program (Full-Time Option) Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc. Shift meal provided per day 10% Discount on GHG outlets Discounted hotel rates at Choice Hotels Worldwide Responsibilities What You'll Be Doing Build meaningful, positive relationships with guests to enhance satisfaction and loyalty Personalize every interaction by anticipating guest needs and going above and beyond Respond to concerns and complaints with empathy, professionalism, and policy awareness Promote local attractions and hotel amenities to enrich each guest's stay Execute daily shift responsibilities according to SOPs Maintain accurate billing processes; identify and resolve discrepancies confidently Stay current with procedural updates and demonstrate strong problem-solving skills Adapt quickly between roles and tasks to support team coverage Answer guest inquiries by phone, email, and in person with clarity and warmth Cross-sell hotel services and create memorable, personalized experiences Collaborate with team members to foster a positive, energetic work environment Identify upsell opportunities and close sales in real-time Contribute ideas to improve team efficiency and guest satisfaction Understand on-property events and leverage them to enhance the guest experience Perform other duties as assigned, requested or deemed necessary by management Ambassador for Radisson and GHG standards Qualifications What You Need for this Position Able to work weekends and Holidays; schedule based off of hotel needs Passionate and motivated about people and the industry Driven by purpose, mission, values, and has sense of integrity Able to work closely with staff through strong communication and verbal skills Positivity and flexibility in an ever changing environment Able to be coached Organized, able to multitask and balance many projects at once Able to problem solve on the spot and make prompt but thoughtful decisions Posses efficient typing skills Able to stand for long periods of time, up to 8 hours or more Able to stoop and bend Able to lift up to 40 pounds from time to time Able to safely work with potentially dangerous chemicals and equipment Able to comply with safety and health code standards Able to handle responsibilities that require repetitive motion tasks Experience with Opera or a Rooms Management system is a plus, but not required Top Reasons to Work With GHG We are one of the Nation's 101 Best and Brightest Companies to work for You'll have the opportunity to work with a Front Office team that is fun, high-energy, and passionate about providing a memorable guest experience You will grow your skills and experience in an environment that encourages growth and development
    $27k-32k yearly est. Auto-Apply 11d ago
  • Front Desk Receptionist (Battle Creek)

    Dental Dreams 3.8company rating

    Front desk receptionist job in Battle Creek, MI

    Job DescriptionThe Role: Dental Dreams LLC in Battle Creek, MI, is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent service to our patients. The ideal candidate will have excellent customer service skills and a passion for helping others. Bilingual - Spanish speaking proficiency is a huge plus! Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience At least 1 year of experience in current or most recent job Bilingual - Spanish (preferred) Dentrix and/or Eaglesoft (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $28k-33k yearly est. 12d ago
  • Front Desk

    Prosmile

    Front desk receptionist job in Kalamazoo, MI

    Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt Destiny Dental is an affiliate of ProSmile, one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary Destiny Dental is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. If building your career as a Dental Receptionist interests you, and you want to work in an enjoyable and fun environment that promotes learning and teamwork, look no further. Duties and Responsibilities Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards Maintains reception area and inventory control of office supplies, patient literature and all related items. Performs miscellaneous job-related duties as assigned Knowledge and Skills/Expected Competencies High School diploma or GED preferred Professional and compassionate demeanor Willingness to go above and beyond to ensure patient satisfaction Excellent interpersonal skills and communications abilities Impressive ability to efficiently manage multiple tasks Computer competent and ability to work a multi-line phone system Benefits Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including: Full Time We provide above industry standards for Personal Protective Equipment (PPE) Competitive pay Health & Dental insurance Dental discounts PTO Paid Holidays 401k Retirement Opportunities for growth Continuing education Flexible schedule Training support Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Destiny Dental, an affiliate of ProSmile, values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks. Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options. Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits. Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses. Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans. Additional Perks: Employee Assistance Program (EAP) Identity Theft & Fraud Protection Legal Support Services Discount Programs (including pet insurance, travel, theme parks, electronics, etc.) Wellness Programs Financial Wellness and Planning Tools Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
    $32k-43k yearly est. Auto-Apply 9d ago
  • Medical Office Receptionist

    Lifestance Health

    Front desk receptionist job in Portage, MI

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.00 - $20.00/hour, plus quarterly bonus/incentive potential Location: 650 Trade Center Way Suite 140 Portage, MI 49002 Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree, preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $19-20 hourly Auto-Apply 1d ago
  • General Clerk or Bagger

    Polly Food Service Inc. 4.1company rating

    Front desk receptionist job in Three Rivers, MI

    Job DescriptionDescription: Job Title: General Clerk / Bagger Department: Front End Reports To: Front-End Manager or Store Manager Employment Type: [Full-Time / Part-Time] The General Clerk / Bagger plays a key role in ensuring a positive shopping experience by efficiently bagging groceries, assisting customers, collecting carts, and supporting overall store cleanliness and operations. Key Responsibilities: Bag groceries carefully and efficiently, separating cold, fragile, and heavy items appropriately. Assist customers in carrying groceries to their vehicles when needed. Retrieve shopping carts from the parking lot and return them to designated areas. Keep entryways, front-end areas, and bagging stations clean and organized. Restock bags and supplies at checkout lanes. Help with light cleaning duties such as sweeping, mopping, or sanitizing surfaces. Assist with returns, price checks, or restocking items as directed. Provide friendly and helpful service to all customers. Follow all safety procedures and store policies. Support other departments or tasks as assigned by management. Qualifications: No previous experience required-on-the-job training provided. Must be dependable, courteous, and customer-service focused. Ability to stand, walk, and lift up to 25 lbs during the shift. Willingness to work flexible hours including evenings, weekends, and holidays. Strong work ethic and attention to detail. Working Conditions: Indoor/outdoor work (cart collection and assisting customers). Fast-paced retail environment with frequent standing and lifting. May involve exposure to varying weather conditions when retrieving carts. Requirements: A school work permit
    $29k-34k yearly est. 5d ago
  • Dental Front Office

    Richard L Moussalli DDS PLLC

    Front desk receptionist job in Decatur, MI

    Job Description **At this time are are not considering any applicants without prior dental office experience*** We are a team oriented dental practice with an available front desk position 4 days a week. Our staff is a group of hard working professionals who are passionate about dentistry while also close knit, fun loving, and team spirited. Applicants must possess strong interpersonal and organizational skills, along with 2 years of experience in dental insurance processing, scheduling, billing, case presentations, financial arrangements, and collections. Starting salary commensurate with experience. Bonus and benefits. Calls welcome at ************ Monday- Friday. QUALIFICATIONS Warm, personable, and professional Collaborative team player Excellent organizational and administrative skills with strong work ethic 2 + years dental receptionist experience References included with resume Dental Front Office Duties and Responsibilities: Greetings to all patients with a warm and welcoming smile Checking in and checking outpatients Answering the phones in a timely and friendly manner Presenting treatment plans and making financial arrangements with patients Submitting claims electronically to insurance companies for reimbursement Please Apply Today! . Skills: General Practice Billing Claims/Appeals Insurance Scheduling Treatment Planning Eaglesoft Benefits: Dental Bonuses Compensation: $21-$24/hour
    $21-24 hourly 2d ago
  • Front Desk Agent at onemissionsociety.org

    Onemissionsociety.org 4.3company rating

    Front desk receptionist job in Freeport, MI

    Job Description Onemissionsociety.Org in Greenwood, IN is looking for one front desk agent to join our team. We are located on 941 Fry Road. Our ideal candidate is self-driven, punctual, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to reading your application.
    $27k-32k yearly est. 29d ago
  • Medical Receptionist 1 KAL

    Beacon Health System 4.7company rating

    Front desk receptionist job in Kalamazoo, MI

    Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. * Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. * Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. * Provides general office and clerical support to assigned area. Education: * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. * Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
    $27k-32k yearly est. 25d ago
  • Concierge/Receptionist

    Burcham Hills 3.3company rating

    Front desk receptionist job in East Lansing, MI

    Would you enjoy serving an amazing group of active seniors? Are you upbeat, enjoy hearing interesting stories about amazing lives led, or find helping others rewarding? Then a position in Concierge Services at Burcham Hills may be the right fit for you! Join an extraordinary community dedicated to the future of senior living in this 20 hours per week part-time position in StoneBriar at Burcham Hills. Concierge Services are welcoming team of StoneBriar, providing a first and lasting impression for all who enter. They are responsible for: Being familiar with community wide amenities and roles Offering suggestions for resident engagement Providing communication to residents Assisting with making appointments Delivery of packages, memos, and newspapers Being a one-stop shop for resident convenience If you like to smile, enjoy providing exceptional hospitality, and want to work in a fun and rewarding environment where you are positively affecting the lives of seniors, we want to hear from you! Qualifications Possession of a high school diploma or equivalent (GED). 1 year of relevant experience and/or training, or equivalent combination of education and experience. Prefer experience with Burcham Hills and/or in a healthcare setting. Ability to read, write, speak and comprehend written and oral instructions in English. Ability to continuously greet all guests in a professional, friendly manner, acknowledging them expediently. Ability and willingness to address concerns of safety and security appropriately and efficiently. Ability to work with multiple demands and various demographics. Ability to answer all incoming calls and transfer calls appropriately. Proficient in Windows environment, MS Office and other database programs and ability to type correspondence, assign work orders and enter data. PERKS OUTSIDE OF THE PAYCHECK: Senior advocacy Rewarding hospitality driven environment Growth opportunities Diverse culture Open door atmosphere Option to be paid daily Discounted employee meals Free parking Employee Assistance Program to all employees Eligible for benefits as of the 31 st day of employment if Full Time Employee recognition programs Beautiful, resort-like campus on 38 acres Join an exceptional team! Many roles at Burcham Hills may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Drug-free workplace. EEO & E-verify employer.
    $24k-27k yearly est. 60d+ ago
  • Receptionist (Angola, Part-time)

    Fwortho

    Front desk receptionist job in Angola, IN

    Build A Career That Matters Fort Wayne Orthopedics offers a meaningful career that makes a real difference in people's lives, as well as your own. Our specialty-trained experts are dedicated to providing exceptional, compassionate care in the treatment of orthopedic conditions. Please visit our website at fwortho.com for more information providers, services and locations. Receptionist We are seeking a friendly individual to assist our front desk team in delivering outstanding customer service to our patients and visitors. Responsibilities include patient check-in, registration, scheduling and checkout. Must be courteous, professional, detail-oriented and able to handle multiple tasks in a busy environment. Based at our Angola. office. Prior experience with patient registration or in a medical office desired. Part Time, Monday, Tuesday, Wednesday (every other) and Thursday (every other) plus a rotating Saturday (currently every 7th week). Please visit our website at fwortho.com for more information providers, services and locations.
    $24k-30k yearly est. Auto-Apply 34d ago
  • Receptionist (Part-Time)

    Rehmann 4.7company rating

    Front desk receptionist job in Jackson, MI

    We are seeking a talented Receptionist for our Jackson office! In this part-time role, you will work approximately 20-25 hours per week based on time of year. How You'll Make an Impact at Rehmann: * Making a memorable first impression to callers and visitors to our office * Receiving/sending mail and express packages * Distributing mail to office associates * Typing correspondence, reports and other documents as needed * Copying and preparing reports and other documents for distribution to clients and associates * Scanning and electronic filing of client documents and pdf files * Providing clerical/administrative support for the office * Coordinating client meetings, including scheduling & preparing conference rooms, ordering lunches, preparing materials, etc. * Coordinating rental car reservations for office associates * Acting as an office-wide resource to support all associates with client service Your Desired Skills, Values & Experiences: * 2+ years in a professional office setting * Intermediate knowledge of Microsoft Word and Excel * Proficient with computers and ability to grasp new software * Ability to operate multi-line phone system and document production equipment such as copiers, fax machines, scanners, etc. * Typing speed of 60 wpm or greater * Ability to multi-task while providing outstanding customer service to external and internal clients * Ability to display a professional office demeanor and business etiquette * Willingness to tackle new challenges and projects * Desire to find new opportunities to bring value to the role * Strong written and verbal communication skills When you join Rehmann, you become part of a firm dedicated to helping Empower Your Purpose, whatever it may be. Rehmann is an Equal Opportunity Employer. LI-VK1
    $25k-32k yearly est. Auto-Apply 29d ago
  • Front Desk Agent

    Gun Lake Tribal Gaming

    Front desk receptionist job in Wayland, MI

    The Front Desk Agent plays a pivotal role in ensuring a high level of guest satisfaction and maintaining the prestigious standards of our AAA Four Diamond Hotel Casino Resort. This position is critical in shaping the guest experience, requiring a blend of professional appearance, excellent communication skills, operational efficiency, and a warm, welcoming demeanor. About Us: At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino Resort and embody the core values of the Seven Grandfather Teachings: Love : Love your brothers and sisters and share with them. Truth : Be true in everything you do. Be true to yourself and to your fellow Humans. Respect : You must give respect if you expect respect. Respect everyone, all persons, and all the things created. Bravery : To do what is right, even in the most difficult of times. Honesty : Be honest in every action and provide good feelings in your heart. Wisdom : We cherish knowledge; wisdom is used for the good of the people. Humility : Know that you are equal to everyone else, no better, no less. In this Role: Serve as the first point of contact for guests. Responsibilities include greeting guests upon arrival, providing a swift and efficient check-in and check-out process, and handling guest inquiries with high professionalism. Manage room bookings and reservations on day of, including non-reserved walk-ins, using hotel booking and reservation software, ensuring accuracy in guest details and any special requests. Address and resolve guest complaints and issues promptly. Escalate complex issues to management as necessary, ensuring guest satisfaction while adhering to company policies. Serve as a liaison between guests and other hotel departments such as housekeeping, maintenance, and restaurant services to fulfill guest requests and requirements. Handle billing and payment processes, including adjustments and room charges, ensuring all transactions are accurate and secure. Provide guests with information regarding hotel services, facilities, and local attractions. Assist guests in planning dining, entertainment, or other activities within the resort. Maintain accurate records on the pass-down log of guest interactions, transactions, reservations, and all key incidents regarding guest services. All other duties as assigned. Essential Qualifications: Must be 18+ years of age. High school diploma or GED equivalent required. Some college or a college degree in hotel and restaurant management or related field is preferred. Experience with hotel management software and basic front desk operations preferred. Must have strong interpersonal and communication skills with a focus on guest service. Demonstrate exceptional guest service skills, with a focus on creating memorable experiences for guests. Keen attention to detail in all administrative and transactional tasks performed on keyboard and desktop computers. Ability to quickly assess and resolve conflicts and discrepancies. Capable of managing multiple tasks in a fast-paced environment. Must hold or be able to obtain Gun Lake Tribal Gaming Commission license. Maintains a professional appearance and demeanor that reflects the hotel's AAA Four Diamond service standards. Availability and willingness to work extended hours including nights, weekends, and holidays as business requires. Physical Requirements: Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols. Ability to read, write, and input data into the computer. Must have the manual dexterity to operate job-related equipment. Must have the ability to access all properties and areas. Ability to sit and work on a computer station for a long period of time. Must be capable of lifting 50 lbs with or without assistance. Work Conditions: Work is typically in an office environment, front desk, or back of front desk area. Work areas may be warm, cold, or noisy and may contain second-hand smoke. Tasks may be required to be performed from a sitting or non-sitting position in a confined area. Team Members may be required to stand, walk, lift, reach, push, pull, and grasp. Disclaimer and Conditions of Employment: The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug test. Indian Preference: The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies. Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.
    $26k-31k yearly est. Auto-Apply 5d ago
  • Medical Office Receptionist | Full Time | Hillsdale Health & Wellness

    Hillsdale Hospital 3.9company rating

    Front desk receptionist job in Hillsdale, MI

    Work Schedule and Shift Premiums Full Time, 40 hours per week | Monday - Saturday Weekend premium is an additional $2.00/hour Benefits Insurance: medical, prescription, dental, vision, life, disability Paid Time Off: vacation, sick days, personal days, holidays Retirement: 403(b) with match Education assistance and continuing education Qualifications High School Diploma or equivalent required from an accredited institution Previous medical office experience and knowledge of medical terminology strongly preferred Completion of medical reception course or Associate Degree preferred Knowledge of Insurance/Disability forms processing and FMLA regulations Strong computer, phone and general office skills Ability to multitask Must possess a positive attitude toward all customers (patients, families, coworkers, providers, and community members) demonstrating a high standard of customer service skills Must be flexible, willing to float and perform alternative shifts and assignments when necessary Responsibilities Provides excellent customer service to all patients, visitors, employees, and healthcare partners Schedules and registers patients Answers phones promptly and courteously Data entry, scanning, keeping patients informed of any delays, managing daily incoming/outgoing correspondence such as faxes and emails, and facilitating incoming/outgoing referrals Advises patients of billing policies, collects payments, maintains a cash drawer, prepares daily payment log, and submits information to patient accounts and fiscal department Completes FMLA/disability paperwork and medical record requests Must be flexible, willing to float, and perform alternative shifts and assignments when necessary Why Hillsdale Hospital Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment. Additionally, Hillsdale Hospital is a 2022, 2023, and 2024 Detroit Free Press Top Workplace in Michigan and a USA Today Top Workplaces 2025! Equal Opportunity Employer
    $31k-36k yearly est. 60d+ ago
  • Front Desk Receptionist (Kalamazoo)

    Dental Dreams 3.8company rating

    Front desk receptionist job in Portage, MI

    Job Description Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success. If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare family. Your Impact: Day to Day Operations Manage patient scheduling for Dentists. Communicate with patients regarding provider availability. Collect patient payments, co-payments, and deductibles. Patient Service and Engagement Descriptively explain insurance coverage to all patients. Manage and maintain patient charts to effectively project future appointments to improve patient convenience. Provide engaging patient service to exemplify extraordinary customer service. Assist in explaining patient treatment plans. Benefits: Professional Career Will have the opportunity to gain firsthand experience of the dental healthcare business. Opportunity to become cross trained in the skills of oral radiology and dental assisting. Employee Benefits Medical and Vision Insurance Free dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Hours are 10am to 7pm with Saturday availability Qualifications: Previous Dental or Healthcare experience (preferred) Bilingual - Spanish (preferred) Excellent Customer Service experience KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $28k-33k yearly est. 8d ago
  • Medical Receptionist 1 MGM

    Beacon Health System 4.7company rating

    Front desk receptionist job in Portage, MI

    Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. * Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. * Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. * Provides general office and clerical support to assigned area. Education: * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. * Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
    $27k-32k yearly est. 33d ago
  • Medical Office Receptionist | Casual | Hillsdale Hospital Clinics

    Hillsdale Hospital 3.9company rating

    Front desk receptionist job in Hillsdale, MI

    Work Schedule and Shift Premiums Varied days and hours depending on needs of the clinics The Hillsdale Health and Wellness Walk-In Clinic is open Saturdays; weekend premium is an additional $2.00/hour Qualifications High School Diploma or equivalent required from an accredited institution Previous medical office experience and knowledge of medical terminology strongly preferred Completion of medical reception course or Associate Degree preferred Knowledge of Insurance/Disability forms processing and FMLA regulations preferred Strong computer, phone and general office skills Ability to multitask Must possess a positive attitude toward all customers (patients, families, coworkers, providers, and community members) demonstrating a high standard of customer service skills Must be flexible, willing to float and perform alternative shifts and assignments when necessary Responsibilities Provides excellent customer service to all patients, visitors, employees, and healthcare partners Schedules and registers patients Answers phones promptly and courteously Data entry, scanning, keeping patients informed of any delays, managing daily incoming/outgoing correspondence such as faxes and emails, and facilitating incoming/outgoing referrals Advises patients of billing policies, collects payments, maintains a cash drawer, prepares daily payment log, and submits information to patient accounts and fiscal department Completes FMLA/disability paperwork and medical record requests Must be flexible, willing to float, and perform alternative shifts and assignments when necessary Why Hillsdale Hospital Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment. Additionally, Hillsdale Hospital is a 2022, 2023, 2024, and 2025 Detroit Free Press Top Workplace in Michigan and a USA Today Top Workplaces 2025! Equal Opportunity Employer
    $31k-36k yearly est. 3d ago
  • Front Desk Receptionist (Kalamazoo)

    Dental Dreams 3.8company rating

    Front desk receptionist job in Kalamazoo, MI

    Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success. If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare family. Your Impact: Day to Day Operations Manage patient scheduling for Dentists. Communicate with patients regarding provider availability. Collect patient payments, co-payments, and deductibles. Patient Service and Engagement Descriptively explain insurance coverage to all patients. Manage and maintain patient charts to effectively project future appointments to improve patient convenience. Provide engaging patient service to exemplify extraordinary customer service. Assist in explaining patient treatment plans. Benefits: Professional Career Will have the opportunity to gain firsthand experience of the dental healthcare business. Opportunity to become cross trained in the skills of oral radiology and dental assisting. Employee Benefits Medical and Vision Insurance Free dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Hours are 10am to 7pm with Saturday availability Qualifications: Previous Dental or Healthcare experience (preferred) Bilingual - Spanish (preferred) Excellent Customer Service experience KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $28k-33k yearly est. Auto-Apply 39d ago
  • Medical Office Receptionist | Full Time | Hillsdale Spine Center

    Hillsdale Hospital 3.9company rating

    Front desk receptionist job in Hillsdale, MI

    Work Schedule Monday through Friday 8am-4:30pm Qualifications High School Diploma or equivalent required from an accredited institution Previous medical office experience and knowledge of medical terminology strongly preferred Completion of medical reception course or Associates Degree preferred Knowledge of Insurance/Disability forms processing and FMLA regulations preferred Strong computer, phone and general office skills Ability to multitask Must possess a positive attitude toward all customers (patients, families, coworkers, providers, and community members) demonstrating a high standard of customer service skills Responsibilities Provides excellent customer service to all patients, visitors, employees, and healthcare partners Schedules and registers patients Answers phones promptly and courteously Data entry, scanning, keeping patients informed of any delays, managing daily incoming/outgoing correspondence such as faxes and emails, and facilitating incoming/outgoing referrals Advises patients of billing policies, collects payments, maintains a cash drawer, prepares daily payment log, and submits information to patient accounts and fiscal department Completes FMLA/disability paperwork and medical record requests Must be flexible, willing to float, and perform alternative shifts and assignments when necessary Why Hillsdale Hospital Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment. Additionally, Hillsdale Hospital is a 2022, 2023, 2024, and 2025 Detroit Free Press Top Workplace in Michigan and a USA Today Top Workplaces 2025! Equal Opportunity Employer
    $31k-36k yearly est. 3d ago

Learn more about front desk receptionist jobs

How much does a front desk receptionist earn in Battle Creek, MI?

The average front desk receptionist in Battle Creek, MI earns between $25,000 and $40,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.

Average front desk receptionist salary in Battle Creek, MI

$31,000

What are the biggest employers of Front Desk Receptionists in Battle Creek, MI?

The biggest employers of Front Desk Receptionists in Battle Creek, MI are:
  1. Dental Dreams
  2. Gatsby
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