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Front desk receptionist jobs in Billings, MT

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Front Office Coordinator
  • Receptionist (part-time, 25 hours/week)

    Crowley Fleck PLLP 3.6company rating

    Front desk receptionist job in Bozeman, MT

    Job Description Our Bozeman, Montana office is currently seeking a part-time Receptionist. The Receptionist works closely with attorneys and legal professionals providing general office support. The receptionist is often the first point of contact for visitors to the firm and is responsible for performing a variety of administrative and clerical support tasks to ensure efficient day-to-day operations. The part-time hours for this receptionist role are 12:00 pm - 5:00 pm MST. KEY RESPONSIBILITIES: Answers, screens, and routes incoming phone calls. Greets clients, visitors, and guests. Determines the purpose of each persons visit and directs or arranges escort to the appropriate location. Provides accurate information or redirects to the appropriate person in response to internal and external inquiries. Schedules conference rooms. Assists with maintaining the waiting area/lobby and other areas such as conference rooms. Operates office equipment which may include but is not limited to a multi-line telephone system, video conferencing equipment, copier, scanner, fax machine, and printer. May assist with clerical tasks such as handling mail, postage, parking validation, setting up conference bridges, filing, copying, scanning, faxing, word processing, running errands, and restocking supplies depending on the office needs. Provides administrative support to other departments as requested. Maintains admin lists, phone lists, and other details specific to the office. Responsible for tracking and storing the AED machine for the office. KEY SKILLS: Strong customer service and interpersonal skills are required to communicate effectively and professionally with all levels of personnel and external clients. Able to maintain strict confidentiality of client and firm information. Able to work in collaboration within a team and independently. Able to learn new skills as technology evolves. Possesses excellent attention to detail, follows up on projects, and follows through on deliverables. Able to develop and apply comprehensive planning and organizing strategies to ensure tasks and projects are appropriately prioritized and resources are used effectively and efficiently. Able to work under tight deadlines, handle multiple detailed tasks, and anticipate when help will be needed from department members. Flexible and able to respond quickly and positively to shifting demands and opportunities. Able to effectively work in a multi-office environment and a culturally and educationally diverse environment. Writes clearly and informatively, edits work for spelling and grammar, adapts communication to suit needs, presents numerical data effectively, and can read and interpret written information. Speaks clearly and persuasively, listens and gets clarification as needed, responds well to questions, and takes a collaborative approach in group settings. Able to take responsibility for work activities and personal actions, follow through on commitments, acknowledge and learn from mistakes, and recognize the impact of ones behavior on others. Able to independently formulate sound decisions and select an effective course of action using available information. MINIMUM QUALIFICATIONS: High school diploma or equivalent. Minimum of one year of experience in a professional environment. Working knowledge of Microsoft Office Suite, Adobe, and other similar software. Must be able to read, comprehend, and follow written and verbal instructions. Valid drivers license. PHYSICAL REQUIREMENTS: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 25 pounds at times. PAY & BENEFITS: The Firm offers a competitive wage and a comprehensive benefits package including: Medical, dental, and vision. Employer paid short and long-term disability. Voluntary life, accident, and critical illness. Flexible spending accounts. Vacation, sick, and personal leave. Paid parental leave. Fully vested 401(k) retirement plan with employer contributions (eligible after 1 year). DISCLAIMER: This job posting is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the position's scope and function.
    $31k-36k yearly est. 26d ago
  • Front Desk Attendant

    Kelly Inn 3.5company rating

    Front desk receptionist job in Billings, MT

    Job Description: As a Front Desk Attendant at Kelly Inn, you will be the first point of contact for our guests. Your primary responsibility will be to provide top-notch customer service to ensure a positive and memorable experience for all visitors. Your duties will include: Greeting guests with a friendly and welcoming attitude Assisting guests with check-in and check-out processes Answering phone calls and responding to guest inquiries Handling reservations and room assignments Providing information about hotel amenities and local attractions Qualifications: The ideal candidate for this position will possess the following qualifications: Excellent communication and interpersonal skills Strong attention to detail and organizational abilities Ability to work effectively in a fast-paced environment Previous customer service experience is preferred Flexibility to work various shifts, including evenings, weekends, and holidays Position is currently part-time but can expand to full-time. #hc209246
    $26k-32k yearly est. 29d ago
  • Medical Office Receptionist

    Turnwell Mental Health Network

    Front desk receptionist job in Billings, MT

    Turnwell Mental Health Network is committed to maintaining a company for mental health that is a vital step in defining culture, guiding behavior, and building trust with our clients and team members.. Our mission is to expand access to high quality mental health care services in underserved markets by building a team of professionals who provide and support best-in-class patient experiences within our clinics. The Medical Office Receptionist is the first point of contact for patients, visitors, and medical staff. This position is responsible for creating a welcoming environment, answering phones, scheduling appointments, verifying insurance, collecting payments, and maintaining accurate patient records. Strong communication skills and attention to detail are essential. Requirements: WHAT WILL BE YOUR KEY RESPONSIBILITIES? Greet patients and visitors in a professional and friendly manner Answer, screen, and route phone calls promptly and accurately Schedule, confirm, and cancel appointments using electronic medical record (EMR) systems Collect and verify patient insurance information and demographics Check patients in and out, ensuring all forms are completed accurately Collect co-pays, balances, and other payments; provide receipts as necessary Maintain patient confidentiality in accordance with HIPAA regulations Ensure the reception area is clean, organized, and welcoming Respond to patient inquiries or direct them to the appropriate staff member Perform general administrative duties such as filing, faxing, and copying Collaborate with medical assistants, nurses, and physicians for seamless workflow Monitor and order office supplies as needed WHAT ARE WE LOOKING FOR? High school diploma or equivalent required Prior experience in a medical office or similar healthcare setting preferred Familiarity with EMR systems (e.g., Epic, Athenahealth, eClinicalWorks) a plus Excellent verbal and written communication skills Strong organizational and multitasking abilities Knowledge of medical terminology and insurance verification helpful Proficiency in Microsoft Office Suite (Word, Excel, Outlook) WHAT CAN YOU EXPECT FROM TURNWELL? Fast-paced outpatient medical office May involve long periods of sitting or standing Interaction with patients who may be ill, stressed, or in pain
    $26k-33k yearly est. 26d ago
  • Part Time Medical Receptionist at Big Sky Diagnostic Imaging

    Matt Keane

    Front desk receptionist job in Billings, MT

    Job Description Big Sky Diagnostic Imaging in Billings, MT is looking for one part time receptionist to join our team. Our ideal candidate is self-driven, ambitious, and hard-working. Responsibilities · Greet and welcome patients · Guide patients through the check-in process assisting with paperwork and answering any questions they may have · Answer and screen phone calls · Organize and schedule appointments · Process insurance claim requests · Cash handling and payment processing · Maintain office cleanliness and organization of resources · Maintain confidentiality of all patient records · Manage inventory of necessary office supplies and coordinate reordering · Ensure the waiting room environment remains welcoming and full of snacks · Uphold the positive reputation of our medical office by always treating visitors and callers in a friendly and professional manner Qualifications · Excellent customer service skills and courteous phone manner · Computer literacy. The ideal candidate will have experience using EHR systems, Microsoft office, and web-based applications. · Friendly and compassionate disposition · Excellent organizational and time management skills · Strong interpersonal communication skills · Ability to work independently or as part of a team · Time-management and organizational skills This position will have a regular schedule, but flexible availability is required to help cover occasional business needs. We are looking forward to receiving your application. Thank you.
    $23k-29k yearly est. 12d ago
  • Front desk associate

    Wyndham Billings

    Front desk receptionist job in Billings, MT

    Front Desk Associate Job Description Join Our Team at Laquinta Inns and Suites by Wyndham Billings in Billings MT! We are currently seeking a reliable and dedicated individual to join our team as a Front Desk Associate. As a Front Desk Associate, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless check-in and check-out experience. Hours Are 3pm -11pm Key Responsibilities: Able to work the front desk with a positive attitude and a welcoming demeanor. Able to work the front desk efficiently, multitasking between answering phone calls, assisting guests with inquiries, and processing reservations. Able to work the front desk accurately, ensuring all guest information is entered correctly into the system. Able to work the front desk effectively, resolving any guest issues or complaints in a timely and professional manner. Able to work the front desk collaboratively with other team members to ensure a smooth operation. Qualifications: Previous customer service experience is preferred. Excellent communication skills and a friendly personality. Strong attention to detail and organizational skills. Ability to work in a fast-paced environment and stay calm under pressure. Flexibility to work varying shifts, including weekends and holidays. If you are looking for a rewarding opportunity to showcase your customer service skills and work in a dynamic hospitality environment, we want to hear from you! About Laquinta Inns and Suites by Wyndham Billings: Conveniently located in the heart of Billings, MT, La Quinta Inn & Suites by Wyndham Billings offers comfortable accommodations and modern amenities for both business and leisure travelers. Our hotel features spacious rooms, complimentary breakfast, a fitness center, indoor pool, and free Wi-Fi throughout the property. Whether guests are visiting for work or pleasure, our friendly staff is dedicated to providing a memorable stay for every guest. Come join our team and be a part of our commitment to exceptional hospitality!
    $20k-27k yearly est. 60d+ ago
  • Medical Receptionist, Family Medicine

    Wmmhc 3.5company rating

    Front desk receptionist job in Missoula, MT

    Apply Description At Western Montana Clinic, we are continuing our 100-year tradition of providing excellent health care to the community. We are a group of local, independent providers practicing in multiple specialties. Our mission remains the same - to provide our patients with the same high quality health care that we expect for our families. We are seeking a full-time Medical Receptionist to join our team in the Family Medicine department. Broadway Building 40 hours per week, no weekends or evenings. In the Medical Receptionist position, you will: Welcome patients Complete the registration process Perform medical appointment scheduling Quote and collect payments Manage incoming and outgoing phone calls to facilitate patient care Collaborate with providers and other team members to accomplish daily work Coordinate ongoing patient care including referrals Play an essential role in fulfilling our mission Heighten the patient experience by providing exceptional customer service Benefits offered: Health insurance Life insurance Paid vacation Holiday pay Sick pay 401(k) Plan + match Voluntary benefits - Dental insurance, Vision insurance, Disability insurance Employee assistance program Minimum Requirements for the Medical Receptionist position: High school diploma or equivalent Basic computer knowledge and proficiency The successful Medical Receptionist candidate will be subject to a background check. An Equal Opportunity Employer
    $28k-32k yearly est. 6d ago
  • Front Desk Agent - Airport

    Knightsbridge Capital Corporation

    Front desk receptionist job in Bonner-West Riverside, MT

    Join the Team at Montana's Premier Luxury Ranch Resort! About Paws Up Montana: Nestled on a breathtaking 37,000-acre ranch, Paws Up Montana embodies the spirit of the American West. As a family-owned, award-winning destination, we inspire both guests and team members alike. Purpose: We are seeking a talented Front Desk Agent- Airport to join our team. The Front Desk Agent- Airport will serve as the first point of contact for guests arriving at Missoula International Airport, warmly greeting them with professionalism and genuine hospitality. This role ensures the beginning of each guest's stay is seamless, welcoming, and aligned with the elevated standards of service expected throughout their resort experience. This role blends front desk professionalism with logistical precision, warmly welcoming guests, managing multi-channel communication, facilitating reservations, and addressing service requests with professionalism and efficiency. The position also supports concierge services, transportation logistics, and interdepartmental collaboration to deliver personalized, high-touch service. By consistently embodying the resort's luxury standards and guest-first philosophy, this role plays a critical part in shaping memorable stays, resolving concerns with grace, and upholding operational excellence in all guest-facing responsibilities. Ultimately, this role is integral to maintaining the luxury standards of the resort by delivering exceptional service, anticipating guest preferences, and ensuring operational excellence in all guest-facing interactions. What We Offer: Career Development and Advancement Opportunities Employee Assistance Program (5 free counseling sessions) Referral Bonus Program (Get paid $250 to recruit) Carpool Reimbursement ($5-$20/Day) Employee Discounts on Merchandise (30% on select items in our retail store) Employee lunch provided Primary Responsibilities: Audit daily arrivals and departures, verifying accuracy of guest flight information and ensuring timely communication with all operational departments. Monitor daily arrivals and ensure appropriate team coverage for personalized greetings. Greet arriving and departing guests at the airport; capture required waivers and credit card authorizations efficiently and accurately. Answer all incoming calls promptly and professionally, using Forbes service language and tone. Serve as the first point of contact for guest service recovery situations, responding with empathy and a solution-oriented mindset. Proactively manage and follow up on guest requests via phone, Fetch, and other platforms. Provide thorough, accurate information on resort amenities, transportation, and activities. Ensure Lexus Guest Profile entries are completed accurately in accordance with our Lexus partnership standards. Monitor daily arrivals and ensure appropriate team coverage for personalized greetings. Analyze guest feedback, identify trends, and collaborate with leadership to improve service and overall guest satisfaction. Remain flexible with open availability to support the unexpected needs of the resort, including cross-department support. Uphold a consistently positive and professional attitude, especially under pressure or during peak periods. Perform regular shift audits and communication logs to ensure continuity and completeness of service. Maintain clear and respectful communication with all departments and proactively support teamwork across the resort. Maintain Forbes-ready work areas with a clean, organized, and service-focused environment. Protect all guest information, past, present, and future, from disclosure to anyone outside the organization. Refrain from discussing guest details, itineraries, room numbers, or stay patterns unless required for internal operations. Use secure systems and communication channels when handling personal, billing, or travel information. Adhere strictly to resort policies on data privacy, non-disclosure, and guest confidentiality. Understand that confidentiality is a cornerstone of the guest trust and a non-negotiable standard of luxury service. Work both on property and at the Missoula Airport. Supportive Functions and Responsibilities: Display hospitality and professionalism to our guests and team members at all times, take pride in representing Paws Up professionally with our guests and ensure that all transactions with guests are handled in a legal, ethical, and confidential manner. Maintain a favorable working relationship with all Paws Up team members to foster and promote a positive working environment. Maintain a clean and neat appearance at all times. Perform work in a safe and high-quality manner. Pick-up/drop-off guests from the airport, their accommodations and various locations on property Drive and operate gasoline or diesel-powered multi-passenger vehicles to transport guests safely Assist any other function of Front Office team as needed Educational, Experience, Licensure Required: High school diploma, GED or vocational training or job-related course work, preferred College degree Minimum 2 years of experience in the hospitality industry, preferably Front Office. Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint) and keyboard skills Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day Has a friendly and professional manner under periods of high demands and with guest, team members, and management Valid State Driver's License Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $30k-37k yearly est. Auto-Apply 11d ago
  • Front Office Coordinator - Primary Care

    Greater Good Health 4.3company rating

    Front desk receptionist job in Billings, MT

    Job Title: Front Office Coordinator In office: 5 days a week, 7:30-4:00pm MT, 30 min lunch : Greater Good Health is a community of healthcare providers, operators, and builders whose mission is to address health disparities and reimagine senior healthcare. To do this, we partner with payers to bring value-based primary care to underserved communities and work alongside risk-bearing organizations to develop innovative, value-based clinical programs - all designed exclusively for older adults and their unique healthcare needs. Grounded in our mission and core values, we are building a better, simpler healthcare experience for the patients we serve and the providers who care for them. While providing more access to care, we understand that Nurse Practitioners need optimal work-life alignment to provide the best care for the greater good. GGH's goal is to support the modern-day healthcare professional to live fully in both their professional and personal lives. If this vision resonates with you, we hope you consider bringing your passion, your energy, your curiosity to Greater Good Health. What will you do as Front Office Coordinator? The Front Office Coordinator is an integral part of the primary care clinic team, serving as the face of Greater Good Health to delight patients as they walk through the door. Reporting directly to the Clinic Administrator, this role is responsible for delivering an excellent clinic experience by listening, engaging, and assisting each patient and guest every day from registration to departure. In addition to community outreach, you will host and coordinate events (in-the clinic) to engage potential patient and increase awareness of GGH's services. With a positive demeanor, the Front Office Coordinator provides exceptional customer service to patients throughout their visit with Greater Good Health to deliver a first-class experience. Culture & Community * Welcomes all and cares empathetically for patients and team members. * Acts as a central point of contact welcoming patients and prospects and ensuring they have an optimal experience from the moment they walk in the door. * Listen and observe the needs of each patient to ensure they are supported throughout their visit - your main goal is to provide an excellent patient experience to retain and acquire new patients Day-to-Day Responsibilities * Greets and welcomes all patients and related individuals to appropriate locations while maintaining excellent customer service * Triages walk-in patients and emergencies as per established policies and procedures. * Coordinates front office responsibilities by assisting patients with check-in or check-out. * Supports patient registration per protocols and updates patient information within the electronic health record; protects patient's rights by maintaining confidentiality of personal and financial information. * Reviews and verifies patient coverage of insurance or other agencies and identifies the patient's responsibility. * Collects co-pays/deductibles prior to patient being seen per protocol. Informs patients of any outstanding balancing and collects balance, and issues receipt or statement per established protocol. * Educates patients on available clinic services and assists patients with patient portal enrollment or other online tools. * Connects new patients to the Patient Liaison as a patient resource. * Supports the review of schedule templates to ensure patients are scheduled correctly for the day/week. * Reviews the patient schedule to ensure patients are in the correct status and are up to date. * Schedules or reschedules patient appointments for existing patients. * Conducts pre-visit reminder calls and follows-up with patients for "no-show" appointments for established patients. * Performs outbound administrative follow-up calls as needed. * Triages incoming calls and routes them to the appropriate team member. * Opens and closes the office as needed. * Basic housekeeping to ensure all check-in, vestibule, coat room, and other communal spaces are clean, stocked and maintained. * Complete administrative duties varying from making copies, scanning, and uploading documents, collecting billing information, mail management - sorting or collecting postal mail, directing vendor deliveries and shipments around the clinic, and managing faxes. Promotes and supports a premier teammate experience * Participate in team meetings and clinic huddles to review patient/provider schedules and plan for the day/week ahead. * Communicates and escalates any issues to the clinic administrator. * Attends in-clinic and community events to help with registration. * Cross-functional collaboration with all team members to complete ad-hoc projects. * Promotes high-quality patient care and outstanding patient experience as reflected in patient satisfaction scores. * Demonstrates or Provides effective communication with the team throughout the team. * Act as the primary host for all community room events in- & out- of the clinic. Responsibilities may include event planning/creation, greeting & signing-in attendees, coordinating logistics, and setting up and breaking down events. Work with the central team for additional support when needed. What will make you successful at Greater Good Health? Abilities and values Drive Impact. Strong focus and commitment to building relationships, supporting people, and creating value for patients. Influence. Strong communication and collaboration with patients, care teams, and clinic management. Conviction. We work hard and we're having a blast doing it. We know the work we're doing is changing healthcare dramatically for the better, and we know we're the team that can make it happen. Community. You make Greater Good Health the best place to work for others around you. You live our core values. Experience and Qualifications * High School Diploma or GED equivalent * 3+ years of office administration experience * Healthcare experience is preferred, but not required * Customer service experience (Preferred) * Healthcare organization experience is a plus * Experience with Electronic Health Record (EHR) (preferred) * Valid Montana driver's license (preferred) Physical Demands * 4-5 hours a day, sitting at a desk in the clinic and using a keyboard * 3-4 hours a day, standing and walking in order to help patients with the door, orient or help patients navigate the clinic * As needed, collecting the mail which may include lifting light packages of under 15 pounds. * As needed, light re-arrangement of furniture in patient areas and watering plants. * On an exception basis, occasionally for events, light set up duties, such as hanging banners and placing flyers and other collateral in centralized locations. * Ability to coordinate events and manage logistics, from setup to breakdown. * Comfortable with physical labor, including the ability to lift up to 50 pounds Perks and Benefits: * Competitive Compensation Package: We offer a competitive compensation package * Comprehensive Medical, Dental, and Vision Benefits: Take advantage of comprehensive healthcare coverage, including medical, dental, and vision benefits, to prioritize your health and well-being. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) available * Paid Time Off and Parental Leave: Enjoy paid holidays, vacation time, and paid parental leave to maintain a healthy work-life balance and spend quality time with your loved ones * 401K Program with Company Match: Plan for your future with our 401K program, featuring a company match, to help you save for retirement * Wellness Resources: Access to BetterHelp sessions and a monthly wellness benefit to support your physical, mental, and emotional well-being * Comprehensive Life and AD&D Coverage: Enjoy peace of mind with 100% premiums covered by GGH for Basic Life and Accidental Death & Dismemberment (AD&D) insurance for full-time team members. Additionally, voluntary supplemental life insurance is offered at a discounted rate * Employee discount savings program: Save on travel, entertainment, streaming services, online shopping and so much more! * Voluntary Insurance plans: We offer voluntary short term disability, critical illness and accident plans for additional financial security during periods of illness or injury that prevent you from working for a set period of time Don't check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. GGH is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging - so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still consider applying. You may be just the right candidate for this role or another one of our openings!
    $21k-30k yearly est. 29d ago
  • Front Desk Agent

    Noble House 3.7company rating

    Front desk receptionist job in Jackson, WY

    Full-time, Part-time Description Nestled right at the base of Jackson Hole Mountain Resort in Teton Village, a few miles from Grand Teton National Park and Yellowstone National Park, our 4-diamond hotels attract guests from around the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited seasonal and year-round team! The Job As the Front Desk Agent, your friendly, energetic and professional personality will be the face of the arrival team. In this position, you will assist our guests with check-in, out and any request they have during their stay. Your standard response will become “yes, absolutely!”. The Offer* In return we offer our new Front Desk Agent: Competitive Medical Benefits Package and 401(k) Competitive Wages and Flexible Schedules Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores Discounts on Noble House Hotels & Resorts Room Rates Discounts on Ski Passes Shared Transferable Ski Pass Onsite Ski-in, Ski-out, and Ski Storage *Rules and restrictions apply to all employee benefits and perks Requirements To be successful as our new Front Desk Agent you: Good communication skills Are eager to learn and take pride in your work. Seek to work in a beautiful hotel where you constantly meet new people. Are reliable, have a flexible mind-set and like to smile. Previous hotel front desk and SMS computer experience recommended. Ability to resolve problems. Hotel Terra and Teton Mountain Lodge is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people. Live and work in a beautiful place with endless opportunities for world class recreation. Apply today! Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of Hotel Terra & Teton Mountain Lodge, including those set out in the employee handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification and addition as deemed necessary by Hotel Terra & Teton Mountain Lodge. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by Supervisors, Managers or other Hotel Terra & Teton Mountain Lodge officials. Salary Description $20 - $22 **DOE
    $35k-40k yearly est. 60d ago
  • Front Desk Agent

    Whitefish Riverfront Hotel

    Front desk receptionist job in Whitefish, MT

    The Whitefish Riverfront Hotel, located near downtown Whitefish is seeking a Front Desk Agent to work with our Front Desk Team. Brief General Job Description: Guest customer service agent, reservations and front office general worker. Deal closely with all aspects of the department to ensure guest satisfaction. Lodge tasks (as assigned by MOD and department management), including but not limited to guest services, reservations, shuttle scheduling, e-mail information requests, guest packages, lost and found and retail sundries. Work closely with housekeeping and maintenance. Work with resort software, office equipment and phone switchboards. Be flexible and available for shifts. Essential Functions Ensure all guest concerns and requests are resolved promptly and properly. Ensure the accuracy and completion of all folios and room charges daily Introduce the hotel to the guest using professional language exhibiting a sincere desire and compliance toward all guests request. Work with other front desk staff to oversee the day to day tasks. Be knowledgeable about property and hotel amenities. Be knowledgeable about the Whitefish area. Wears required uniforms at all times. Requirements Excellent communication skills both in person as well as on the phone. Experience with resort computer systems and/or RDP a plus. Computer skills, excellent verbal and written skills. Computer literate. Ability to maintain strict confidentiality of guest and hotel information. Must possess excellent business sense and high professional ethics. Must possess a high regard for customer service and employee relations. Competencies Attendance/punctuality Dependability Teamwork Quality standards Diversity Guest Service Ethics Organization Support Professionalism Safety and Security Profitability Averill Hospitality, offers part and full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, and company discounts at our premier leisure and outdoor activity destinations Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training View all jobs at this company
    $30k-37k yearly est. 60d+ ago
  • Unit Clerk, Monitored - ICU (0.6)

    Billings Clinic 4.5company rating

    Front desk receptionist job in Billings, MT

    You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide. Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more! Pre-Employment Requirements All new employees must complete several pre-employment requirements prior to starting. Click here to learn more! Unit Clerk, Monitored - ICU (0.6) I/P CRITICAL CARE SERVICES (BILLINGS CLINIC HOSPITAL) req9543 Shift: Varies Employment Status: Part-Time (.5 - .74) Hours per Pay Period: 0.60 = 48 hours every two weeks (Non-Exempt) Starting Wage DOE: $17.00 - 21.25 Provide care and close supervision of patients. Document patient behaviors provide crisis intervention as necessary and implement individualized treatment plans while following Billings Clinic policies and procedures. Work as part of the interdisciplinary team and assist in maintaining a safe environment for both patients and staff. Essential Job Functions * Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance. * Performs clerical duties to maintain unit flow which may include paperwork coordination, supply ordering and daily quality checks. * Utilizes electronic applications to support daily staff and patient workflow, which include, but are not limited to admissions and discharges, order entry and procedures coordination. * Effectively utilize phone systems. Answers telephone calls, responds to routine inquiries and relays other calls and messages promptly. Notifies appropriate personnel of requests. * Interacts promptly with a polite, courteous and helpful disposition to assists patients/residents, family members, visitors and the interdisciplinary care team. * Utilizes performance improvement principles to assess and improve the quality of patient/resident services. Supports the Magnet Model of quality nursing care. * Adheres to Billings Clinic safety standards, policies and practices. Anticipates and identifies problems and safety issues and initiates appropriate action. * Assists with limited patient/resident care duties such answering call lights, responding to alarms and delivering trays. * Observes patient monitor and reports changes to patient's nurse. Can identify life threatening dysrhythmias, maintain appropriate alarm limits, and edit memory on a regular basis, merging and deleting rhythms appropriately. Prints rhythm strips per unit standards and as needed for changes in patient rhythm or condition. Maintains report on each patient and gives shift report to oncoming Unit Clerk to include each patient's rhythm and CPR status. * Maintains competency in all organizational, departmental and outside agency safety standards relevant to job performance. * Utilizing a holistic approach, performs basic nursing care and treatments within scope of practice as directed by the licensed nurse to include the goal-directed plan of care for the patient. * Ensures complete, accurate and timely entry into patient medical record as indicated by patient need and documentation guidelines, consistent with departmental policies and procedures, to include, but not limited to, activities of daily living (ADLs), vital signs, intake and output measurements and hourly rounding. * Performs all other duties as assigned or as needed to meet the needs of the department/organization. Knowledge, Skills and Abilities * Billings Clinic Corporate Compliance Program * Billings Clinic Code of Business Conduct * HIPAA and confidentiality requirements * Patients'/residents' rights * Medical terminology * Electronic Computer applications, for Billings Clinic computer systems and personal computers * Regulatory standards (e.g. JCAHO, OSHA) * Common policies and procedures, both departmental and organizational * Customer service techniques and Personal Service Excellence (PSE) necessary to interact with patients/residents, families, and members of the interdisciplinary care team with a variety of developmental and sociocultural backgrounds * Verbal and written communication * Phone systems and telephone communications * Rhythm interpretations in monitored areas * Interact professionally and effectively with the public and interdisciplinary care team * Perform basic clerical work that may include ordering supplies, assembling charts, organizing, stocking or quality checks. * Concentrate and pay close attention to detail when working to ensure attention to detail and accuracy. * Sit for prolonged periods of time * Utilize time management and organization concepts to maximize tasks efficiently * Maintain flexibility to adapt to a variety of workload assignments and/or interruptions * Recognize safety hazards and initiate appropriate preventative actions * Incorporate cultural diversity and age appropriate care into all aspects of communication and patient/resident care; scope of services provided will encompass age groups ranging from infant through geriatric * To lift, push and pull up to 50 pounds unassisted * Moderate complexity in prioritizing work load. * Requires ability to handle frequent interruptions with a high degree of stress. Minimum Qualifications Education * High School Diploma or GED Experience * Six months CNA experience in performing patient/resident care in a health care institution, preferred Certifications and Licenses * Completion of medical terminology course * Current Montana license as a Certified Nursing Assistant Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ****************************** Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.
    $17-21.3 hourly 60d+ ago
  • Front Desk Agent I

    Grand America Hotels & Resorts 4.4company rating

    Front desk receptionist job in Cheyenne, WY

    Employee Benefits and Perk Package: Cross training and Advancement opportunities Medical, Dental, & Vision Insurance coverage (full time only) Health & Flexible Savings Accounts (full time only) 401K with 6% match (full time only) Life Insurance (full time only) Long term Disability (full time only) Accident Insurance, Hospital Indemnity Insurance, and Critical Insurance (full time only) Generous paid time off, up to 128 hours after 90 days (full time only) Employee Discounts on merchandise, meals, fuel, rooms, & golf course Exclusive employee discounts through Perkspot Tuition Reimbursement Program (full time only); Up to 75% reimbursement for approved majors Employee Assistance Program through Headspace TITLE: Front Desk Agent I DEPARTMENT: Rooms REPORTS TO: Front Desk Manager PAY: Non-exempt; Hourly; $14/hr; $500 Sign-on bonus that will pay out $250 after 60 days and $250 after 90 days if attendance and performance expectations are met. The Front Office Agent is to provide friendly, efficient registration and information to all guests, fellow employees, and visitors. Often a guest's first impression of a property is the result of the Front Desk Agent's skills and abilities. The position is challenging, varied and offers the opportunity to work flexible hours and meet many new people. Due to the 24/7 nature of our business, must be available to work any shift, including weekends or holidays, at Manager's request. Physical Demands: Work involves exerting up to 20 pounds of force occasionally or up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. This position requires standing for up to six hours at a time. Job Responsibilities: Welcome, check-in/check out and direct guests at arrival. Review all arrivals. Assist with guest concerns, requests, inquires, and reservations. Complete shift check list and necessary reports timely. Monitor guests accounts and room inventory. Always anticipate guest requests and offer options to meet and exceed their expectations. Maintain a professional image in appearance, attire, and conduct at all times. Adhere to hotel and departmental policies and procedures. Answer all phone calls within three rings. Return email and phone messages the same day. Communicate all information that is pertinent and necessary to the department head both verbally and in writing. Proficient in Microsoft Outlook, Microsoft Word and other computer programs. Excellent knowledge of Opera account management system, while utilizing Opera as an account/organizational tool; have a working knowledge of local and regional competition. Conduct all sales related interactions with the highest level of professionalism while maintaining specified GAHR standards. General Responsibilities: Attends departmental meetings. Implement process improvements and best practices. Adheres to appropriate standards of conduct, dress, hygiene, and appearance. Strictly adheres to the hotel's policy on Confidentiality and Ethics. To carry out any additional tasks and projects as requested by the Front Office Manager. Competencies & Skills Essential: Accountability Ethics/Integrity Winning Attitude Superior Customer Service and Communication Skills Desirable/Preferable: Embraces Change Strategic Thinker Learning and Continuous Development Teamwork/Team Player Personality Traits Essential: Confident Self-Motivated Good Organizational skills Outgoing & friendly Desirable/Preferable: Creative Sense of Humor Energetic Knowledge & Language Essential: Strong communications (telephone and in person). Intermediate to advanced computer proficiency Basic knowledge of hotel operations Desirable/Preferable: Basic working knowledge of OPERA /PMS systems Additional languages Education & Experience High School Diploma or equivalent Prior cash handling experience preferred Prior hospitality/customer service experience preferred
    $14 hourly 60d+ ago
  • FRONT DESK

    Mainstay Suites Casper 3.7company rating

    Front desk receptionist job in Casper, WY

    Job Description We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. #hc167689
    $28k-34k yearly est. 19d ago
  • Night Auditor/ Front Desk Agent

    Hospitality Management Corporation 4.0company rating

    Front desk receptionist job in Glendive, MT

    Night Auditor/Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Night Auditor/Front Desk Agent Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Requirements: Proven experience as a Night Auditor or in a similar hospitality role Strong customer service and communication skills Excellent math and problem-solving abilities Proficient in Microsoft Office and hotel reservation systems Detail-oriented with strong multitasking and time management skills Ability to stay calm and professional under pressure Available to work overnight shifts Education & Experience: High School diploma or equivalent required Stable work history required Night Audit Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Process invoices, post checks to vendors and distribute employee checks Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits Front Desk Agent Responsibilities Handle guest check-ins, check-outs, room assignments, and special requests Take, modify, and cancel reservations according to hotel policies Follow proper credit and cash handling procedures Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions Maintain key inventory and request re-keying as needed Verify accuracy of guest registration and payment details Perform additional duties as assigned by the General Manager HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $26k-31k yearly est. Auto-Apply 2d ago
  • Front Desk Agent

    Days Inn-Helena

    Front desk receptionist job in Helena, MT

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Paid time off Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $30k-36k yearly est. 28d ago
  • Veterinary Receptionist

    Animal Hospital of Peak Plaza

    Front desk receptionist job in Montana

    Job DescriptionDescriptionOur hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key! Ideal Candidate Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment Energetic people-and-pet person with excellent work ethic and social and organizational skills Be compassionate/caring Willing to work flexible hours including weekends Can work individually, as well as on a team Self-starter personality that can complete daily tasks without the need for constant direction Skills, Knowledge, & Expertise Prior Customer Service Experience Must be able to lift 40 lbs. This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws. Benefits Health Care Plan (Medical, Dental & Vision Options) 401k Match Generous paid time off (PTO) Paid Parental Leave + Paid Maternity Leave One (1) Work/Life Balance day off Short-term and long-term disability options Supplemental insurance options Discounted Veterinary Care Scrub allowance Hands-on and E-training Professional growth opportunities Tuition assistance for prospective Veterinary Technician Students
    $27k-33k yearly est. 6d ago
  • FitLife Front Desk Attendant

    One and Only Fitness Consulting

    Front desk receptionist job in Great Falls, MT

    Welcome to FitLife, Great Falls, MT! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work! Perks of the job: Competitive pay Fast paced work environment Free gym membership So, who are we looking for?Someone with a certain level of social intelligence: You will be working with many different personality types with members and on staff. You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards. You work hard and go straight for the goal. You are excited about meeting new people. You have a positive attitude and look forward to helping others.
    $21k-28k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent - Winter 2025/2026

    Makar Hotels and Resorts Lmr LLC 4.1company rating

    Front desk receptionist job in Big Sky, MT

    Hiring for Winter 2025-2026 season (November, 2025-April, 2026) Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher's Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West. LMR VISION Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment. SUMMARY At the heart of every exceptional stay is a Front Desk Agent. As the first point of contact for our guests, you'll be a key part of creating lasting impressions. Your role will involve delivering seamless front desk and concierge services, managing check-in and check-out processes, providing thoughtful recommendations, and ensuring guests feel at home throughout their stay. This position is perfect for someone who thrives on meaningful interactions, enjoys problem-solving, and values teamwork. We're seeking an individual with a genuine passion for hospitality, excellent communication skills, and a proactive attitude. The ideal candidate is resourceful, detail-oriented, and delights in exceeding guest expectations. If you love engaging with people, have a knack for logistics, and enjoy sharing insider tips about the local area, you'll feel right at home here. ESSENTIAL DUTIES & RESPONSIBILITIES Welcome guests warmly upon arrival and assist with check-in, check-out, and room assignments. Maintain and update guest profiles in the Property Management System (PMS) to personalize experiences. Provide guests with local recommendations for dining, activities, and transportation logistics. Escort guests to their accommodations, highlighting cabin features and amenities. Communicate guest preferences and arrival details with team members through daily reports and meetings. Manage itineraries, address guest inquiries, and assist with activity scheduling or changes. Transport guests around the property in company vehicles, often navigating snow and icy conditions. Collaborate with housekeeping to ensure timely room readiness and special requests. Handle guest mail, packages, and messages, ensuring prompt delivery. Foster positive relationships with repeat guests, utilizing systems like ALICE to track preferences. Support Nordic/Nature activities, retail services, and gear rentals as needed. Step in to assist with transportation, luggage delivery, or housekeeping during peak periods. Act as a brand ambassador, representing the property with professionalism and enthusiasm. Uphold company policies, procedures, and service standards. Assist other departments and contribute to shared responsibilities as needed, including snow removal and general Outpost upkeep. QUALIFICATIONS Valid driver's license required; must be comfortable driving in snow and icy conditions. Due to company insurance requirements, must be at least 21 years of age to drive company vehicles. Strong interpersonal and communication skills; ability to speak and write effectively in English. Familiarity with the local area and a passion for sharing its highlights. Proficiency in software systems, including Microsoft Office and Property Management Systems (PMS). Ability to problem-solve, manage multiple tasks, and adapt to changing priorities. Experience in hospitality or customer service preferred but not required. Flexibility to work evenings, weekends, and holidays as needed. WORK ENVIRONMENT Regularly required to stand, walk, and move freely throughout the property. Ability to lift and carry up to 50 pounds frequently and occasionally up to 75 pounds. Comfortable working in a fast-paced environment with interruptions and shifting demands. Frequent outdoor work in varying weather conditions, including snow, ice, and cold temperatures. Seasonal role with the possibility of reapplication for future seasons. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for future employment, they may reapply but will be considered a new employee for all purposes. Hourly Employee & Seasonal Employee Benefits At Lone Mountain Ranch, in addition to a competitive hourly wage, we offer a range of benefits to make your experience more rewarding. Seasonal Bonus Program: All hourly employees are eligible for our seasonal bonus program. You will receive $1 per hour worked and $1.50 per overtime hour worked. Employees who terminate or resign before the season ends will not participate. If the season is shortened due to business levels, you will still receive the bonus. Employees in short-term contracted positions, like Lone Mountain Rangers, are also eligible. Staff Cafeteria: Enjoy access to our staff cafeteria, offering 3 meals a day and a variety of grab-and-go items. Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to Lone Mountain Ranch. Ranch-Wide Activities: During the summer, you have free access (space permitting) to activities like horseback riding, Lone Mountain Rangers, and Yellowstone National Park tours, as well as yoga. In winter, enjoy access to 50 miles of cross-country ski trails. Arrival: Complimentary transportation is provided to and from the airport. Uniforms: Free uniforms are provided for your role at the ranch. Opportunity to Transition to Full-Time: After working a minimum of 1560 hours over a 12-month period, you can transition to full-time status. Full-time benefits include vacation and sick pay, medical insurance (with the Ranch covering 80% of premiums), and voluntary dental, vision, and life insurance (employees are responsible for 100% of the premiums for these benefits).
    $31k-37k yearly est. Auto-Apply 16d ago
  • Front Desk Agent

    Torrington Hotel

    Front desk receptionist job in Torrington, WY

    Benefits: 401(k) Company parties Employee discounts Flexible schedule Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds Compensation: $12.75 per hour Big City Quality, Small Town Values Cobblestone Hotels offers our guest “Big City Quality… Small Town Values” in every aspect of our hotels. We offer upper-midscale hotel accommodations across the United States for those away from home on business or leisure. Complimentary Hot Breakfast, Wireless Internet, Daily Newspaper, and Onsite Convenience Stores are all staples in the Cobblestone Hotels Brand mixing convenience, comfort and extraordinary customer service to create a perfect and relaxing stay.
    $12.8 hourly Auto-Apply 60d+ ago
  • Unit Secretary

    Intermountain Health 3.9company rating

    Front desk receptionist job in Billings, MT

    Under the direction of nursing leadership, the Health Unit Coordinator facilitates unit organization and patient care by assisting in the coordination of patient, nursing, physician, and other healthcare provider office and clerical activities. **Schedule -** **3x 12hr shifts a week. 7 weekend shifts in an 8-week scheduling period. This is a 7pm-7am shift. Holidays, TBD.** **Essential Functions** + **Patient Care Support** : Assists with admission, discharge, and transfer of patients, answers patient call lights, schedules tests and treatments, provides access control to visitor entrance to secure units, performs telemetry duties, and may deliver medications from the delivery system to the RN. + **Clerical Support:** Answers unit telephones and disseminates information appropriately, processes, organizes, files, and maintains patient and unit records, transcribes physician orders, acts as unit receptionist, and may organize, stock, and maintain supplies on the unit. + **Collaboration and Customer Service:** Performs functions delegated by the nursing manager and charge nurse, demonstrates effective teamwork, prioritization, communication, and organization, and provides excellent customer service when responding to patient/family requests, physicians, nursing, and other ancillary services. **Skills** + Nursing + Patient Care + Office Administration + Medical Records Management + Electronic Medical Records (EMR) + Teamwork + Computer Information + Organizing + Word Processing + Computer Literacy **Physical Requirements:** **Minimum Qualifications** + Demonstrated clerical or customer service experience **Preferred Qualifications** + Previous experience as a secretary in a hospital setting + Previous experience using electronic medical records (EMR) + Experience using word processing software + Basic understanding of medical terminology **Physical Requirements** + Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies. + Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc. + Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.) + May be expected to stand in a stationary position for an extended period of time. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Intermountain Health St Vincent Regional Hospital **Work City:** Billings **Work State:** Montana **Scheduled Weekly Hours:** 36 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.22 - $23.68 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $25k-28k yearly est. 15d ago

Learn more about front desk receptionist jobs

How much does a front desk receptionist earn in Billings, MT?

The average front desk receptionist in Billings, MT earns between $24,000 and $38,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.

Average front desk receptionist salary in Billings, MT

$30,000
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