Front desk receptionist jobs in Birmingham, AL

Job Description Mansa Hospitality in Birmingham, AL is looking for one front desk agent to join our strong team. We are located on 320 Commons Drive. Our ideal candidate is attentive, ambitious, and reliable. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Build and develop relationships with our loyal guests Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills Computer Experience Must be flexible in availability to work days and evenings along with holidays We are looking forward to reading your application. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Who Are We? RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family! POSITION: Front Desk Clerk JOB SUMMARY Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Guest Services Agents will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests. Think you've got what it takes? JOB RESPONSIBILITIES Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property Perform other tasks as necessary or required to meet or exceed guest satisfaction PROFESSIONAL EXPERIENCE · High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred) · Proficient in MS Word, Excel, PowerPoint · Data Entry, Database Management experience · Telephone Etiquette experience INDUSTRY EXPERIENCE · Understanding of the hospitality industry (preferred) · Previous experience in the hospitality industry (preferred) · Previous experience as a Guest Services Agent · Bilingual communication skills (preferred) REQUIRED SKILLS · Must have experience with front office equipment · Must be flexible to work varied schedules · Excellent written and oral communication skills · Excellent organization skills · Must have an understanding and ability to perform repetitive tasks · Must have the physical ability to walk, sit, and stand during scheduled shift · Must be able to lift up to 40 lbs. ESSENTIAL SKILLS Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs - be proactive Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments BENEFITS RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels. RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. View all jobs at this company

Holiday Inn Express & Suites in Mc Calla, AL is looking for front desk agents and night auditors to join our team. We are located on 4703 Bell Hill Rd. Our ideal candidate is attentive, ambitious, and reliable. Responsibilities Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet the high standards of quality as set forth by Mansa Hospitality Answer and screen phone calls Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to hearing from you.

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Hours: Monday-Friday 10-7 and Saturday 10-4 $13/hr + BONUS Potential What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Full-time Description Christ Health Center is seeking a Bilingual Front Office Receptionist who will embrace our mission and bring life to the patients and the communities we serve. The Front Office Receptionist responsibilities will include various administrative tasks such as collecting insurance information and patient demographics, collecting patient payments, data entry, document scanning, patient follow-up calls, answering phones, and scheduling. Benefits: 401K & 401K Matching Medical, Dental, & Vision Insurance $25,000 Basic Life Insurance-After 90 Day Probationary Period During The Term of Employment with CHC Paid Time Off Employee Assistance Program Schedule : Monday-Friday, 7:45 AM -5:00 PM Major Duties & Responsibilities: Job Skills Greet and checks patients in and out Answers telephone and voice messages in a timely manner and is professional, friendly, and helpful with all requests. Respond and comply to requests for patient information Schedule and confirm patient appointments. Maintain Provider's patient schedule. Update and maintain patient information including demographics, proof of income, household assessment, etc. following all HIPAA guidelines. Communicate with clinical staff to maintain patient flow Verifies insurance and collect payments from patients at time of service Balance cash drawer daily Provide assistance to other front office staff as needed. Attends and participates in in-service education for staff, quality assurance program, and risk-management programs. Christ Health Center has an identifiable team structure and an organized staff to sustain team-based care. The Core Care Team members are expected to meet each morning prior to seeing the first patient and review the Huddle Task List for that day. Requirements Qualification, Education, Experience Requires High School Diploma or equivalent 1-2 years in administrative experience C-PAR (Certified Patient Account Representative) Preferred Required Skills/abilities Excellent verbal and written communications skills. Requires effective interpersonal skills Requires analytical skills, attention to detail, effective organization skills, ability to work in a fast-paced environment and ability to self-direct with minimal supervision. Bi-Lingual in Spanish is required Proficient in Microsoft Office (Word, Excel, Outlook) Attendance Standards Punctual and dependent for assigned/confirmed shifts Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence and reports. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio and percent. Reasoning Ability The ability to apply general rules to specific problems to produce answers that make sense. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events) and to convey the information to others. Physical/Mental Demands Work requires the ability to lift objects weighing up to 20 pounds Work requires ability to carry objects weighing up to 20 pounds. Work requires ability to sit +/- 90% of the time. Work requires ability to stoop and bend, to reach, and grab with arms and hands; manual dexterity and to communicate with others. Work requires proofreading and checking documents for accuracy. Work requires ability to use a keyboard and visualize a computer monitor to enter words or data. OSHA personal exposure risk category II (Tasks that involve no exposure to blood, body fluids or tissues, but employment may require performing unplanned category I tasks). Airborne personal exposure risk category I (Possible exposure of the healthcare worker to patients capable of transmitting M. tuberculosis). Universal precautions will be adhered to at all times. Environmental/Working Conditions Medical office environment Cultural Expectations Understands Christ Health Center Mission Statement and Values Consistently displays Christ Health Center's Mission daily Treats patients, visitors and co-workers with love and respect Salary Description $17-$18 depending upon experience

Job Details Greystone - Hoover, AL $11.00 - $11.00 HourlyDescription We are seeking a dependable team member to cover the 1-5 pm shift, as well as some closing and weekend availability. Under the supervision of the Membership Director and in cooperation with other YMCA staff, the Member Services Associate is involved in all operations of the Welcome Center and Front Desks. He/she will be responsible for assisting members and guest of the Welcome Center providing customer service, reception, information services, membership and program registrations to all. Essential Functions: To enthusiastically engage and greet each member/guest that comes in the YMCA. Build and maintain excellent and positive relationships with all staff, members, and guests by serving their needs and concerns while taking the initiative to provide exceptional customer service. Understand all program and membership offerings and registration methods necessary to complete a customer transaction while following pricing rules, business policies and procedures. Properly use Daxko software to complete transactions that may include but are not limited to youth programs, memberships, and cash program registrations. Provide tours of the facility to potential new members and use listening skills before and during the tour. The ability to promote the YMCA, its programs and their correlating directors. Be aware of financial assistance offerings including handling financial assistance applications and transactions confidentially. Work closely with branch leaders to ensure the efficiency of Welcome Center policies and procedures are being met. Answer telephone, providing information and routing calls according to procedure. Work a variety of weekday, evening, and weekend shifts. Attend staff meetings and in-service necessary for maintaining/increasing job knowledge. Other responsibilities as deemed necessary by the supervisor. Employees and volunteers who do not directly supervise children and teens will: Adhere to policies related to boundaries with children and teens. Attend required abuse risk management training annually. Report suspicious and inappropriate behaviors and policy violations. Follow mandated abuse reporting requirements. Adhere to job-specific abuse risk management responsibilities. Front desk personnel-ensure that consumers are properly signed in and signed out, that only authorized adults are allowed in the facility, etc. Qualifications Minimum Requirements: Requires corrected vision and hearing to normal range, or special accommodations made of sufficient nature for completion of assigned tasks. Ability to communicate clearly through speech and understanding of the English language. Ability to adapt to change quickly, work under stressful conditions on a regular basis, and have responsibility for the health and safety of others. Flexibility and the ability to work weekday, evening and weekend hours is required. Successful completion of background screening. Acquire and maintain the following certifications via YMCA, American Red Cross, American Heart Association and American Health and Safety Institute (ASHI): First Aid/CPR /AED (valid 2 years unless otherwise noted) Requisite Redwoods Online Training Modules (completed annually). Physical Demands: Ability to walk, stand, kneel, stoop and manual dexterity Ability to lift a maximum of 40 pounds.

Receptionist Reports to Office Manager Background: Cahaba Medical Care Foundation is a community health center organization providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Jefferson, Bibb, Perry, and Chilton counties. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast paced practice with a strong mission and commitment to providing high quality care. Responsibilities & Duties In accordance with policies & procedures: Answer the telephone in a courteous and professional manner within 3 rings Receive and convey messages in writing, verbally and electronically Assist patients and their families in a compassionate manner Make appointments following preset scheduling rules Fax documents Scan documents File documents Prepare documents for mail-out Open and distribute incoming mail Assist in routing telephone calls and messages to the appropriate staff Collect copayments at each patient encounter, and, if necessary, make bank deposits in accordance with financial policy Check and transcribe demographic information from the patient intake sheet to their electronic medical chart to ensure correct demographic information on each patient Is able to appropriately triage telephone calls from other health care facilities or from other nurses or physicians to the appropriate clinical staff in a timely manner Communicate with providers effectively about patient and scheduling conflicts (i.e. double booking, rescheduling, follow-ups with a different provider) Ensure that each patient has the correct forms to fill out prior to each patient encounter (demographics, medical record release, HIPAA, well child check forms, new patient intake forms, etc.) Ask patient for updated insurance information, verify insurance eligibility, and screen patients for sliding fee eligibility based on income and household size information Explain sliding fee application process to potentially eligible patients Perform any other duties assigned by a supervisor Qualifications: Excellent communication and interpersonal skills Excellent ability to multitask Attention to detail Due to the nature of the job, needs to take detailed messages that are forwarded to the right staff member that has all correct information about the person that call Vitally important that all demographic data is entered into each pt's medical record correctly Flexibility Minimum of a high school diploma Prompt, regular attendance at the office

Who we are St. Clair Animal Care is Hiring a Veterinary Receptionist! Details Role: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: Monday, Tuesday, Thursday, and Friday 7a-6p (closed 12-1), every other Saturday 7a-1p Are you passionate about delivering exceptional client service and supporting outstanding patient care? If so, we'd love to meet you! St. Clair Animal Care is seeking a full-time experienced Veterinary Receptionist to join our dedicated team of professionals. We pride ourselves on creating a welcoming environment for pets and their families while providing high-quality veterinary care. Do you have stellar communication skills and a knack for making clients feel valued? Fantastic! Are you ready to showcase your organizational and time-management expertise in a fast-paced setting? We can't wait to see you in action! At St. Clair Animal Care, we believe in work-life balance and personal well-being. Our schedule reflects that commitment, and we offer a comprehensive benefits package designed to support you both personally and professionally: Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Daily responsibilities include but are not limited to: Managing multiple phone lines Booking appointments Greeting clients Processing payments Ensuring that the reception area is clean and comfortable for clients What We're Looking For: As an experienced veterinary receptionist (minimum 2 years), you know what it takes to thrive in this role. Key skills include: Excellent communication (verbal and written) Compassionate customer service Strong organizational and multitasking abilities Attention to detail for accurate data entry and record keeping Proficiency with computer systems and scheduling software Additional qualities we value: Ability to build rapport with clients and team members Confidence in educating clients and explaining recommendations clearly Positive, supportive attitude under pressure Ownership of tasks and commitment to delivering great outcomes We offer competitive compensation, a family-friendly atmosphere, and opportunities for growth. If you're ready to bring your expertise and enthusiasm to a team that truly values you, apply today! Diversity, equity, and inclusion are core values at St. Clair Animal Care and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Purpose: Responsible for greeting patients, checking them in and processing through their appointment. Greet and receive patients in a friendly and professional manner Ensure patient data is accurate and current by reviewing it with the patient Document information in patient records system Prepare appropriate information prior to patient appointments Use discretion with all private information in a medical setting Verify patient insurance Communicate with other departments as required regarding patient accounts/concerns/questions Answer phones and direct call traffic as required Qualifications: Experience working in a medical or dental practice is preferred Excellent communication skills, professionalism and customer service ability. Highly collaborative Ability to process information quickly and accurately Willingness to learn new skills. Mature and dependable. Knowledge of computer software applications. OMS360 is an Equal Opportunity Employer (EEO). OUR CORE VALUES Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone. Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right. Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment. Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day. Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.

Job Description Now Hiring: Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites Tuscaloosa, AL. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners. Our Front Desk Agent will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety are most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe, and secure stay. This position is also required to answer guest questions and make recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures.

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED

Job Description Mansa Hospitality in Fultondale, AL is looking for one front desk agent to join our strong team. We are located on 1701 Main Street. Our ideal candidate is self-driven, motivated, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to reading your application. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description MAC Animal Hospital is seeking an experienced Veterinary Receptionist to join our team! As the face of the hospital our Receptionists greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere. In this role, you will manage the flow of walk-ins, provide empathetic customer service, manage a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, and committed to contributing to a team-focused environment. This is a flexible part-time position with availability needed for 2 Saturdays per month. Full-time benefits and compensation**: Compensation: $12-15 per hour, for each hour worked* Health package: Medical, dental, and vision insurance with HSA option Life insurance, disability and 401k options Employee Assistance Program Paid time off in accordance with site policy and applicable law Personal pet discount Minimum qualifications and skill set: Previous experience in a front desk role is required Previous veterinary experience is highly desired Join the Team at MAC Animal Hospital! Located in Calera, Alabama, MAC Animal Hospital is a thriving 4-doctor walk-in clinic providing everything from wellness care and sick visits to surgery, dental services, and in-house lab diagnostics. But what truly sets us apart is our people. We're a close-knit, supportive team that believes in lifting each other up and creating a positive, collaborative work environment. Every day brings new challenges, and we face them together-with grace, humor, and a shared commitment to excellent patient care. We also place a strong emphasis on mentorship and professional growth. Whether you're just starting out or looking to expand your skills, we're here to help you thrive and feel at home for the long term

Mansa Hospitality in Birmingham, AL is looking for one front desk agent to join our strong team. We are located on 320 Commons Drive. Our ideal candidate is attentive, ambitious, and reliable. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Build and develop relationships with our loyal guests Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills Computer Experience Must be flexible in availability to work days and evenings along with holidays We are looking forward to reading your application.

JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENSE, ETC): SUMMARY: GSAs ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner. Experience in Front Office, PBX, and Concierge preferred. Candidates must be able to work a flexible schedule including but not limited to: evening, weekends, and holidays. Candidate must possess excellent customer service skills and effective written and oral communication skills, also a working knowledge of computers and facsimile machines. Candidate should have the ability to multi-task and the ability to handle stressful situations. Must be flexible to work in various capacities, which include PBX, Concierge, and Front Desk. Professional Experience Preferably 1 year's experience in customer service, hotel, food and beverage restaurant administrative, human resources, legal, educational, training, financial, or business related field Computer Experience Proficiency in: Microsoft Word Excel Powerpoint Data entry Database management systems Hotel Experience Uses proper telephone etiquette Be flexible and willing to perform other tasks as necessary or requested Wear hotel GSA uniform in compliance with hotel standards TRAINING PROVIDED ON THE FOLLOWING: Serve as concierge (may make restaurant reservations, provide directions, recommend area attractions, etc.) Determines a guest's reservation status and identifies how long the guest will stay Helps guests complete registration and then assigns rooms accommodating special requests whenever possible Verifies the guest's method of payment and follows established credit-checking procedures Posts guest and room information in the PMS, and communicates this information to the appropriate hotel personnel Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work Must be sales-minded; uses suggestive selling techniques to sell rooms and to promote other services of the hotel Presents options and alternatives to guests and offers assistance in making choices Knows the location and types of available rooms as well as the activities and services of the property Assists in pre-registration and blocking of rooms for reservations Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures Knows room locations, types of rooms available, and room rates Understands room status and room status tracking Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms Takes same day reservations and future reservations when necessary Knows cancellation procedures Generates secure room cards Knows how to use front office equipment Posts Suite Shop purchases to guest folios Posts and files all charges to guest, master, and city ledger accounts Follows procedures for issuing and closing safe deposit boxes Uses proper mail, package, and message handling procedures Reads and initials the pass-on log and bulletin board daily Is aware of daily activities and meetings taking place in the hotel Attends department meetings Coordinates guestroom maintenance work with the engineering and maintenance division Reports any unusual occurrences or request to the manager or assistant manager Knows all safety and emergency procedures Is aware of accident prevention policies Maintains the cleanliness and neatness of the front desk area Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts Emotional Intelligence Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure Engage every guest in conversation and recognition Resolve any guest issue immediately Promote the hotel by demonstrating a high level of positive attitude and energy to serve our guests Ability to anticipate guests' needs Represents the hotel to the guest throughout all stages of the guest's stay Embraces and respects diversity and multicultural environment Skills Excellent communication; orally and written Requires finger dexterity, grasping, writing, standing for long periods, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds Able to stand, sit, and walk, for more than 4 hours Education Background screening for previous criminal history Employment may be contingent upon at least 80% score on test on hotel's reservations system (PMS) after training At least a high school diploma or G.E.D. Strengths Mathematical; statistical Social Speaks in guests' preferred language Hotel is a smoke-free property Creativity Organizational Administrative Sales Curious about the world and people View all jobs at this company View all jobs at this company ORUpload Your Resume Accepted formats: .pdf, .doc, .docx Upload Cover Letter Accepted formats: .pdf, .doc, .docx EmailGetHired.com member? Login to Apply Powered by GetHired.com | Terms of Service | View all jobs at this company

Now Hiring: Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites Tuscaloosa, AL. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners. Our Front Desk Agent will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety are most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe, and secure stay. This position is also required to answer guest questions and make recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures.

Who we are McAdory Veterinary Clinic is Hiring a Veterinary Receptionist! Details Role: Veterinary Receptionist Status: Part-time Salary: Negotiable and based on experience Schedule: Alternating schedule 9am-5pm or 1:30pm-6pm, Training may require a few morning shifts 6:30am-1:30pm. Generally 3-4 days per week. No weekends. Weekdays only. Have you met McAdory Veterinary Clinic?! Let us introduce ourselves! We are a team-oriented, one-doctor practice looking to add a veterinary receptionist to our crew of passionate professionals. We believe in a 'better together" philosophy because we know we are at our best when we celebrate ourselves and each other. As a result, both staff and patients flourish! McAdory Vet is on the hunt for an experienced veterinary receptionist to add to its fantastic team. At McAdory, we take work-life balance and employee well-being seriously. Ever wonder what it would be like to work in the vet field and still have a life? The team at McAdory Vet knows all about it! Our hours reflect our belief in the importance of self-care, and we offer awesome benefits to support a healthy and positive work environment, including: Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Duties include: Greet clients and patients, manage check-ins and check-outs, and provide excellent customer service Answer multi-line phones, schedule appointments, and relay messages accurately Process payments, invoices, and maintain accurate client and patient records Communicate clearly with clients regarding services, policies, and basic care instructions Support daily clinic operations with filing, coordination, and light cleaning of front desk areas Our team members should be ready to: Let your passion for pets and veterinary care shine every day. Enjoy yourself. If you're not having fun, you're doing it wrong. Ask for help and offer help to others. Grow as a professional and encourage the growth of others. Be positive! Because with the right cattitude, anything is pawsible Be empathetic to our clients, your team members, and yourself Celebrate birthdays, new babies, anniversaries, and other life events because they're important! What we're willing to give in return: Flexibility with scheduling to ensure a healthy work-life balance A clinic culture that celebrates your unique awesomeness! A break room that is never without coffee or snacks No nights, weekends, on-call shifts, or major holidays Mentoring and support as you grow and advance your career - The more you know, the better off we all are! Join our team! We look forward to your contributions toward a meaningful mission where you will make a difference in the lives of pets and their owners! Diversity, equity, and inclusion are core values at McAdory Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Mansa Hospitality in Fultondale, AL is looking for one front desk agent to join our strong team. We are located on 1701 Main Street. Our ideal candidate is self-driven, motivated, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to reading your application.