Veterinary Receptionist
Front desk receptionist job in Waterloo, IA
Den Herder Veterinary Hospital has an opportunity for a Full Time Veterinary Receptionist to join our team! Compensation: $15.00/per hour What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Competitive compensation and benefits package, including medical, dental, and vision coverage.
401K plan with company match
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyLifestyle Consultant Front Desk
Front desk receptionist job in Cedar Rapids, IA
Benefits:
Bonus based on performance
Flexible schedule
Paid time off
Become part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for every Member and Guest that walks through our door. We are in search of a Lifestyle Consultant who is interested in growing with us and helping develop our team for our Massage Heights - Cedar Rapids location. We pride ourselves on our positive and gratifying work environment, and encourage originality throughout the Massage Heights family. A career with Massage Heights allows you to fulfill your passion of improving lives with every session. Grow into a meaningful and rewarding career that includes:
Competitive Hourly Rate
Commissions Paid on all Membership and Retail Sales
Monthly Commission Paid for all On Going Memberships
Paid Vacation (starting immediately)
Supplemental Insurance Offered
Flexible Schedules
Advanced tools and resources
Sustained Growth Opportunities
50% Off of All Massages and Facials
And Much More
Responsibilities
Confidently, Knowledgeably Educate Guests About Services, Products and Programs
Able to Reach Monthly Sales Goals
Promote Therapeutic Benefits of Regular Massage Therapy
Link Therapeutic Products To Your Service To Enhance the Guest's Experience at Home
Create and Maintain Positive Relationships with Team Members
Recognize and Support Team goals
Qualifications
Be Guest Service-oriented and communicate effectively with Guests
Availability to work certain nights and weekends (our busiest times)
Take the Next Step - Elevate Your CareerWe are looking for the next great Massage Therapist to join our team. For immediate interview consideration, please complete this short application, and we will follow up regarding next steps. Compensation: $12.00 - $15.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights
Auto-ApplyAdmin Clerk
Front desk receptionist job in Cedar Rapids, IA
Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
TITLE: Admin Clerk
DURATION: 3 months
LOCATION: Cedar Rapids, IA
Position Summary:
Responsible for the processing of various administrative and processing activities generated via various queues, including electronic and paper work queues, system reports, databases and incoming correspondences. Meet compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP).
Essential Duties and Responsibilities:
Fulfills all assigned customer account related requests in a timely manner. Examples of tasks may include:
Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources.
Fulfill customer document requests using approved processes and procedures.
Ensure customer account privacy standards are maintained.
Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures.
Use email, electronic queue, fax and hardcopy processes as appropriate
Perform related duties as assigned by supervisor
Qualifications
Education:
High school diploma or equivalent experience
Type & Amount of Experience
Ability
to follow instructions and important
Ability
to learn and use new systems very important
Strong
attention to detail and organizational skills are required
Attendance
and punctuality are essential for this position
Previous
clerical experience helpful
Good
oral and written communication skills
Demonstrated
team player
Software Expertise:
Knowledge
of Microsoft Office applications (Word, Excel, Outlook) is helpful; must
be able to learn - track and create reports, data entry
Proficiency in keyboarding skills expected
Physical Requirements:
· Standard office environment including sitting while
performing computer work
· Some walking to different areas of the department as duties
require
· May include delivering paperwork or stack of items
Additional Information
To know more about this position and to apply, please contact:
Courtney Ciandella
************
Receptionist Supervisor
Front desk receptionist job in Cedar Rapids, IA
📞 Receptionist Supervisor - Be the Face of McGrath in Cedar Rapids! 📍 Location: Cedar Rapids, IA🕒 Full -Time | 38-40 Hours/Week | Flexible Morning or Evening Availability | Two Saturdays a Month
The McGrath Family of Dealerships is looking for a professional, organized, and people-focused Receptionist Supervisor to lead our front desk team. This role is essential to maintaining a smooth, welcoming, and efficient customer experience. If you're a natural leader, strong communicator, and thrive in a fast-paced environment, this is a great opportunity to grow your career with a company known for its positive culture and internal promotion.
What You'll Do
• Oversee day-to-day front desk operations to ensure a smooth, efficient workflow• Protect confidentiality and model professional standards• Communicate updates, expectations, and process changes clearly to the team• Serve as the primary liaison between reception staff and management• Provide coaching, feedback, and support to the receptionist team• Promote a positive, solution-focused work environment• Manage receptionist schedules accurately and ensure timely posting• Complete monthly audits and follow up on opportunities for improvement• Assist with administrative tasks such as supply management and reporting
What We're Looking For
• Strong leadership skills with the ability to mentor, coach, and support the receptionist team• Professional communication, appearance, and behavior• Ability to stay calm, composed, and solution-focused in high-pressure or fast-paced situations• Strong organizational skills and attention to detail in daily front-desk operations• Reliable, punctual, and committed to maintaining high service and performance standards• Ability to handle sensitive information with strict confidentiality• Proactive problem-solver who takes initiative and addresses issues before they escalate• Comfortable giving constructive feedback and holding team members accountable• Reliable transportation and a clean driving record
What's in It for You
• PTO starting Day 1 • Health, dental, and vision insurance • 401(k) with company match • Career growth - 97% of promotions come from within • Supportive, team environment
If you're ready to join a supportive team, represent a trusted brand, and make every guest feel welcome- apply today and grow with McGrath!
Get a glimpse into what it would be like to work with us by clicking here to watch our videos! ************************************* PBAt7s&list=PLhI2Hn5NZlhNQ5dajQ6Jf5K7sn0_rdZ32
IND4
Auto-ApplyMedical Receptionist
Front desk receptionist job in Cedar Rapids, IA
Iowa Women's & Men's Health Center is hiring a PART TIME medical receptionist. This role will include a variety of responsibilities including but not limited to the following.
Answering phone calls and directing to specific departments
Checking patients in & out for appointments
Oversee waiting area and assist with efficient patient flow
Scan insurance cards/ID & verify demographic information
Scheduling patient appointments
Collecting co-pays and patient balances
Scanning & routing medical records as needed
Assist with surgery scheduling, referrals, prior authorizations & patient service estimates
Individuals should possess strong communication and customer service skills, demonstrate professionalism at all times, and be patient focused.
Ability to work well with others and attention to detail is a must.
Assisting with other assigned projects as needed
Providing top notch customer service to all our staff, providers, patients and visitors
Medical Office & Medical terminology experience is preferred.
The hours of this role will vary. Tuesday & Thursdays, 7:30-5:30 are a must. Other hours will be assigned as needed.
If you are a team player, with a fun and positive attitude we would love to hear from you! Please send your resume and salary request to **************************.
Easy ApplyReceptionist Supervisor
Front desk receptionist job in Cedar Rapids, IA
📞 Receptionist Supervisor - Be the Face of McGrath in Cedar Rapids! 📍 Location: Cedar Rapids, IA🕒 Full -Time | 38-40 Hours/Week | Flexible Morning or Evening Availability | Two Saturdays a Month
The McGrath Family of Dealerships is looking for a professional, organized, and people-focused Receptionist Supervisor to lead our front desk team. This role is essential to maintaining a smooth, welcoming, and efficient customer experience. If you're a natural leader, strong communicator, and thrive in a fast-paced environment, this is a great opportunity to grow your career with a company known for its positive culture and internal promotion.
What You'll Do
• Oversee day-to-day front desk operations to ensure a smooth, efficient workflow• Protect confidentiality and model professional standards• Communicate updates, expectations, and process changes clearly to the team• Serve as the primary liaison between reception staff and management• Provide coaching, feedback, and support to the receptionist team• Promote a positive, solution-focused work environment• Manage receptionist schedules accurately and ensure timely posting• Complete monthly audits and follow up on opportunities for improvement• Assist with administrative tasks such as supply management and reporting
What We're Looking For
• Strong leadership skills with the ability to mentor, coach, and support the receptionist team• Professional communication, appearance, and behavior• Ability to stay calm, composed, and solution-focused in high-pressure or fast-paced situations• Strong organizational skills and attention to detail in daily front-desk operations• Reliable, punctual, and committed to maintaining high service and performance standards• Ability to handle sensitive information with strict confidentiality• Proactive problem-solver who takes initiative and addresses issues before they escalate• Comfortable giving constructive feedback and holding team members accountable• Reliable transportation and a clean driving record
What's in It for You
• PTO starting Day 1 • Health, dental, and vision insurance • 401(k) with company match • Career growth - 97% of promotions come from within • Supportive, team environment
If you're ready to join a supportive team, represent a trusted brand, and make every guest feel welcome- apply today and grow with McGrath!
Get a glimpse into what it would be like to work with us by clicking here to watch our videos! ************************************* PBAt7s&list=PLhI2Hn5NZlhNQ5dajQ6Jf5K7sn0_rdZ32
IND4
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Coralville, IA
Start a meaningful career as an Front Desk Receptionist with Brown Deer Place, A Better Living Community!
Make a difference in someone's life every day. At Brown Deer Place, we lead with love-creating senior communities where purpose, dignity, and connection define every moment. Join a team grounded in compassion and hospitality, where your work truly elevates lives.
Why Join Us?
Personalized Care: We believe better care leads to better living
Competitive Pay: $15.00-$15.50/hour + credit for experience
Schedule: Friday-Sunday 12pm-8m
Supportive Team: We invest in our team just like we invest in our residents
Quick Hiring: Apply today and hear back within 48 hours
What You'll Do:
Serve as the welcoming face and heartbeat of our community
Provide prompt, courteous, and knowledgeable service to residents, families, and guests
Oversee front desk operations with professionalism and care
Maintain the cleanliness and readiness of the front foyer and hospitality station
Coordinate transportation services for residents
Track and monitor resident service preferences and maintenance requests
What You'll Need:
Must be at least 18 years old
1+ year of experience in customer service, healthcare, or hospitality
Prior senior living experience (preferred)
Benefits Available to You:
Medical, Dental, & Vision Insurance
401(k) Retirement Savings Plan
Life & AD&D Insurance
Short- & Long-Term Disability
Supplemental Coverage: Accident, Cancer, Critical Illness, Hospital Indemnity
Employee Assistance Program (EAP)
To apply, please complete the required questionnaire. We accept applications on a rolling basis.
We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws.
We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.
Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.
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Receptionist - Standing Role
Front desk receptionist job in Waterloo, IA
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
This is not a sedentary position, must be able to stand for several hours.
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations.
How you will contribute:
* You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills
* You will assist donors with appointments; create or pull donor record files
* You will provide customer service to donors (external) and fellow employees (internal)
* You will maintain orderly filing system, purging records
* You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - IA - Waterloo
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - IA - Waterloo
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Part time
Job Exempt
No
Veterinary Receptionist
Front desk receptionist job in Hiawatha, IA
Receptionist - Veterinary Front Desk **$1000 sign on bonus**
Salary: From $15/hr.
Schedule: 36-40 hours per week, including every other Saturday
Petersen Pet Hospital is hiring a full-time customer service professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.
What to Expect
As you join our team, expect to be supported in your work and home life with:
All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too!
Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge.
401(k) with a generous company We invest in your future while you care for our pets today.
Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, or simply build a meaningful long-term role.
Key Responsibilities:
Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
Support clinical flow: Assist in relaying key information between clients and clinical staff.
Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
Qualifications:
2+ years of front desk or client-facing customer service experience, providing a warm and welcoming approach to every interaction
Ability to maintain a calm, professional, and positive demeanor
About Petersen Pet Hospital
Petersen Pet Hospital in Hiawatha, Iowa is a beautiful, progressive, 8 doctor small animal practice. We are AAHA Accredited, Fear Free, pocket pet friendly upscale practice with an old-fashioned ethic of kindness, quality and caring. Our doctors and team are dedicated to making a visit to our practice a low stress event for our patients and their owners and our client testimonials attest to our success. Led by Dr. Petersen, Dr. Saunders and Dr. McGinty, our veterinarians are well educated and experienced. Most of all, they simply love animals. They are backed by a skilled support team that is friendly and enthusiastic.
Auto-ApplyVeterinary Receptionist
Front desk receptionist job in Hiawatha, IA
Receptionist - Veterinary Front Desk **$1000 sign on bonus**
Salary: From $15/hr.
Schedule: 36-40 hours per week, including every other Saturday
Petersen Pet Hospital is hiring a full-time customer service professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.
What to Expect
As you join our team, expect to be supported in your work and home life with:
All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too!
Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge.
401(k) with a generous company We invest in your future while you care for our pets today.
Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, or simply build a meaningful long-term role.
Key Responsibilities:
Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
Support clinical flow: Assist in relaying key information between clients and clinical staff.
Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
Qualifications:
2+ years of front desk or client-facing customer service experience, providing a warm and welcoming approach to every interaction
Ability to maintain a calm, professional, and positive demeanor
About Petersen Pet Hospital
Petersen Pet Hospital in Hiawatha, Iowa is a beautiful, progressive, 8 doctor small animal practice. We are AAHA Accredited, Fear Free, pocket pet friendly upscale practice with an old-fashioned ethic of kindness, quality and caring. Our doctors and team are dedicated to making a visit to our practice a low stress event for our patients and their owners and our client testimonials attest to our success. Led by Dr. Petersen, Dr. Saunders and Dr. McGinty, our veterinarians are well educated and experienced. Most of all, they simply love animals. They are backed by a skilled support team that is friendly and enthusiastic.
Auto-ApplyFront desk/hatchet throwing attendant
Front desk receptionist job in North Liberty, IA
Job Description
Job Summary: The front desk/hatchet throwing attendant involves providing excellent customer service to patrons by greeting them, assigning lanes, managing shoe rentals, ensuring lane functionality, resolving issues, and maintaining a clean and welcoming environment within the bowling alley, all while upholding safety standards and promoting a fun experience for guests. These employees will also work as a hatchet throwing attendant, but never at the same time. The hatchet throwing attendant will instruct customers on proper hatchet throwing techniques, ensuring safety protocols are followed, maintaining equipment, managing throwing lanes, providing excellent customer service, and creating a fun and engaging experience for all guests at a hatchet throwing venue.
Key Responsibilities:
Customer Greeting and Lane Assignment:
Greet customers upon arrival, assign available lanes, and provide information regarding bowling rules, pricing, and specials.
Shoe Rental Management:
Issue and collect bowling shoes, ensuring proper size and cleanliness.
Lane Maintenance:
Monitor lane functionality, troubleshoot minor issues, and reset pins as needed.
Guest Assistance:
Help customers with lane set-up, ball selection, and answer any questions they may have about bowling.
Cash Handling:
Process transactions for lane rentals, shoe rentals, food and beverage purchases, and ensure accurate cash handling.
Cleanliness:
Maintain a clean and organized bowling alley area, including lanes, balls, seating, and common spaces.
Safety Enforcement:
Enforce bowling alley safety rules and regulations, addressing any potential hazards.
Party Bookings:
Assist with booking and managing bowling parties, including coordinating lane arrangements and special requests.
Communication and Teamwork:
Collaborate with other staff members to ensure smooth operations and provide a positive customer experience.
Guest Instruction:
Teach customers the fundamentals of safe and accurate hatchet throwing techniques, including grip, stance, and throwing motion.
Safety Oversight:
Actively monitor throwing lanes to ensure all participants adhere to safety guidelines and proper throwing form.
Equipment Management:
Regularly inspect and maintain throwing hatchet and targets, replacing damaged equipment as needed.
Customer Service:
Greet guests, answer questions, and provide a positive and welcoming experience throughout their hatchet throwing session.
Game Facilitation:
Lead and guide customers through various hatchet throwing games and competitions to enhance their experience.
Lane Management:
Assign throwing lanes to groups, rotate participants, and ensure smooth transitions between sessions.
Waiver Collection:
Verify that all guests have signed necessary waivers before participating in axe throwing activities.
Cleaning and Maintenance:
Maintain cleanliness of the throwing area, including wiping down equipment and managing trash.
Required Skills:
Excellent Customer Service Skills: Ability to interact with guests in a friendly, helpful, and professional manner.
Basic Bowling Knowledge: Understanding of bowling rules, scoring, and equipment.
Problem-Solving Abilities: Capability to quickly identify and resolve minor issues with lanes and equipment.
Attention to Detail: Maintaining cleanliness and organization of the bowling alley area.
Physical Ability: Ability to stand for extended periods, lift bowling balls, and move around the bowling alley.
Strong Customer Service Skills: Ability to interact with diverse customers in a friendly and professional manner.
Safety Awareness: Commitment to prioritizing safety protocols and ensuring a safe environment for all guests.
Communication Skills: Clearly explain instructions and provide feedback to customers on their throwing technique.
Teamwork: Collaborate effectively with other staff members to ensure a smooth operation.
Work Environment:
Fast-paced, dynamic environment with frequent customer interaction.
May involve exposure to noise and occasional lifting.
Flexible scheduling including evenings, weekends, and holidays may be required.
Skills and Qualifications:
Strong Customer Service Skills:
Ability to interact with diverse customers in a friendly and professional manner.
Safety Awareness:
Commitment to prioritizing safety protocols and ensuring a safe environment for all guests.
Communication Skills:
Clearly explain instructions and provide feedback to customers on their throwing technique.
Physical Ability:
Ability to stand for extended periods and demonstrate proper throwing techniques.
Teamwork:
Collaborate effectively with other staff members to ensure a smooth operation.
Must be 16+ and have access to reliable transportation
Pass a background check
Receptionist / Front Office
Front desk receptionist job in Waterloo, IA
Job Description
Gary Bock - State Farm Agency, located in Waterloo/Cedar Falls, IA has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude.
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
Manage incoming calls
Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
You will receive:
Base Pay plus Bonus
Paid Time Off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Ideal Candidate:
Must be willing to obtain Property, Casualty, Life and Health insurance licenses
Strong phone contact handling skills and active listening
Comfortable with making outbound calls
Genuinely excited to help customers
Patient, empathetic, and passionately communicative; loves to talk
Ability to empathize with and advocate for clients when necessary
Strong Problem-solving skills
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Receptionist
Front desk receptionist job in Iowa City, IA
Job Description: We are looking for a self-starting, motivated professional to be our Full Time Receptionist. This position requires the ability to multi-task while paying attention to detail. Duties to include answering multi-line phone system and transferring calls to the appropriate department or employee. Greeting and helping customers. Office duties. General duties as assigned. We offer: Competitive Income Paid Vacation Excellent elective benefit package including Health, Vision, Dental and Supplemental Insurances. 401K Opportunity for growth within the organization. If this seems like a good fit for you then we'd love to visit! Job Type: Full-time Benefits: 401(k) 401(k) Matching Dental Insurance Disability Insurance Employee Discount Flexible Spending Account Health Insurance Life Insurance Paid Time Off Retirement Plan Vision Insurance Schedule: Monday to Friday
Job Requirement:We are seeking an individual who is reliable, great with customer skills and who can multi-task.
Clinic Receptionist - Durant - Full Time
Front desk receptionist job in Durant, IA
Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One! Join the MercyOne Family! We are looking to hire a Clinic Receptionist! The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.
Position Title: Clinic Receptionist
Department: Physical Therapy
Job Duties:
* Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions
* Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
* Answer phone calls and direct them appropriately.
* Schedule appointments according to office guidelines.
* Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
* Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
Schedule:
* Full time .8 (32 hours/week)
General Requirements
* High School diploma or equivalent required
* Must be comfortable operating in a collaborative, shared leadership environment.
* Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
* Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Nursing Unit Clerk - Stead Family Children's Hospital ( NICU 1 - 75%)
Front desk receptionist job in Iowa City, IA
The University of Iowa Health Care Department of Nursing is seeking a Nursing Unit Clerk (NUC) to perform clerical, reception, and related duties relative to nursing care and services to patients.
Responsibilities will include, but are not limited to:
Communicates and interacts with patients, visitors, and other health care professionals in an effective manner and maintains positive, cooperative relationships
Utilizes and maintains electronic communication systems to ensure communication among the health care team members and patients/families, including text pagers, locator badges, wireless phones, and other new systems
Provides information and direction to health care personnel and visitors coming to the unit, answers the telephone; takes and delivers messages and assists in keeping White Boards updated at least daily as appropriate
Helps to answer call lights, maintain call-light system, and relay information in a timely manner to appropriate team members
Proficient in navigating web-based resources and using online clinical and business applications
Performs computer functions within scope of role as defined by the individual unit
Maintains accurate census information; (e.g., timely ADT entry into IDX, Premise bed board activities, correct level of accommodation charges, and census reconciliation)
Processes patient charges including batching charges in a timely manner, as appropriate
Notifies appropriate health care professionals of a patient admission and prepares the required forms with patient identification information
Completes and maintains hospital and nursing records
Uses appropriate medical terminology and symbols, i.e. verbal, written and electronic
Assists health care providers in scheduling patient tests and appointments
Practices standard precautions in infection control in accordance with institutional policy
Assists staff during emergencies, and other patient cares and services as directed
Maintains a process for ordering, obtaining, and storing supplies that is cost effective and meets unit needs
Participates in unit staff meetings and in-services
Performs other projects or tasks as assigned
Aptitudes required in order to perform responsibilities:
Work in an environment with conflicting demands and/or priorities and rushed and/or urgent timelines
Manage multiple assignments and provide quick reaction and immediate response to emergencies
Maintain attention to detail over extended period of time and continually be aware of variations in changing situations
Strong communication skills and a tolerance for an active work environment with potential for negative behavior
Work well with all levels and types of people
Percent of Time: 75%
Schedule: Rotating shifts, every third weekend, one summer and one winter holiday
Location: Stead Family Children's Hospital (SFCH)
Merit Pay Plan
Benefits Highlights:
Regular salaried position located in Iowa City, Iowa
Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
For more information about Why Iowa?, click here
Minimum Eligibility Requirements:
Graduation from high school and any combination of clerical experience, health care experience and/or post high school education which totals one year, or
Any combination of clerical experience and/or health care experience which totals two years.
Desired Qualifications:
Preferred candidates will possess: 6 months of clerical experience, public contact/customer service experience, medical terminology knowledge, proficiency in MS Word, and proficiency in MS Excel. Excellent communication skills
Application Process: In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 10 calendar days.
Successful candidates will be required to self disclose any conviction history and subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. For questions, contact Megan Garton at **********************.
Additional Information Compensation Contact Information
Easy ApplyAdmin Clerk
Front desk receptionist job in Cedar Rapids, IA
Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Responsible for the processing of various administrative and processing activities generated via various queues, including electronic and paper work queues, system reports, databases and incoming correspondences. Meet compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP).
Qualifications
Essential Duties and Responsibilities:
Fulfills all assigned customer account related requests in a timely manner. Examples of tasks may include:
· Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources.
· Fulfill customer document requests using approved processes and procedures.
· Ensure customer account privacy standards are maintained.
· Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures.
· Use email, electronic queue, fax and hardcopy processes as appropriate
· Perform related duties as assigned by supervisor
Education:
High school diploma or equivalent experience
Type & Amount of Experience
Ability to follow instructions and important
Ability to learn and use new systems very important
Strong attention to detail and organizational skills are required
Attendance and punctuality are essential for this position
Previous clerical experience helpful
Good oral and written communication skills
Demonstrated team player
Software Expertise:
Knowledge of Office applications (Word, Excel, Outlook) is helpful; must be able to learn - track and create reports, data entry
Proficiency in keyboarding skills expected
Physical Requirements:
· Standard office environment including sitting while performing computer work
· Some walking to different areas of the department as duties require
· May include delivering paperwork or stack of items
Additional Information
To know more about this position, please contact:
Courtney Ciandella
************
Lifestyle Consultant - Front Desk
Front desk receptionist job in Cedar Rapids, IA
Become part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for every Member and Guest that walks through our door. We are in search of a Lifestyle Consultant who is interested in growing with us and helping develop our team for our Massage Heights - Cedar Rapids location. We pride ourselves on our positive and gratifying work environment, and encourage originality throughout the Massage Heights family.
A career with Massage Heights allows you to fulfill your passion of improving lives with every session. Grow into a meaningful and rewarding career that includes:
Competitive Hourly Rate
Commissions Paid on all Membership and Retail Sales
Monthly Commission Paid for all On Going Memberships
Paid Vacation (starting immediately)
Supplemental Insurance Offered
Flexible Schedules
Advanced tools and resources
Sustained Growth Opportunities
50% Off of All Massages and Facials
And Much More
Responsibilities
Confidently, Knowledgeably Educate Guests About Services, Products and Programs
Able to Reach Monthly Sales Goals
Promote Therapeutic Benefits of Regular Massage Therapy
Link Therapeutic Products To Your Service To Enhance the Guest's Experience at Home
Create and Maintain Positive Relationships with Team Members
Recognize and Support Team goals
Qualifications
Be Guest Service-oriented and communicate effectively with Guests
Availability to work certain nights and weekends (our busiest times)
Take the Next Step - Elevate Your Career
We are looking for the next great Massage Therapist to join our team. For immediate interview consideration, please complete this short application, and we will follow up regarding next steps.
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights
Auto-ApplyReceptionist Supervisor
Front desk receptionist job in Cedar Rapids, IA
Job Description
???? Receptionist Supervisor - Be the Face of McGrath in Cedar Rapids! ???? Full-Time | 38-40 Hours/Week | Flexible Morning or Evening Availability | Two Saturdays a Month
The McGrath Family of Dealerships is looking for a professional, organized, and people-focused Receptionist Supervisor to lead our front desk team. This role is essential to maintaining a smooth, welcoming, and efficient customer experience. If you're a natural leader, strong communicator, and thrive in a fast-paced environment, this is a great opportunity to grow your career with a company known for its positive culture and internal promotion.
What You'll Do
• Oversee day-to-day front desk operations to ensure a smooth, efficient workflow
• Protect confidentiality and model professional standards
• Communicate updates, expectations, and process changes clearly to the team
• Serve as the primary liaison between reception staff and management
• Provide coaching, feedback, and support to the receptionist team
• Promote a positive, solution-focused work environment
• Manage receptionist schedules accurately and ensure timely posting
• Complete monthly audits and follow up on opportunities for improvement
• Assist with administrative tasks such as supply management and reporting
What We're Looking For
• Strong leadership skills with the ability to mentor, coach, and support the receptionist team
• Professional communication, appearance, and behavior
• Ability to stay calm, composed, and solution-focused in high-pressure or fast-paced situations
• Strong organizational skills and attention to detail in daily front-desk operations
• Reliable, punctual, and committed to maintaining high service and performance standards
• Ability to handle sensitive information with strict confidentiality
• Proactive problem-solver who takes initiative and addresses issues before they escalate
• Comfortable giving constructive feedback and holding team members accountable
• Reliable transportation and a clean driving record
What's in It for You
• PTO starting Day 1
• Health, dental, and vision insurance
• 401(k) with company match
• Career growth - 97% of promotions come from within
• Supportive, team environment
If you're ready to join a supportive team, represent a trusted brand, and make every guest feel welcome-apply today and grow with McGrath!
Get a glimpse into what it would be like to work with us by clicking here to watch our videos! ************************************* PBAt7s&list=PLhI2Hn5NZlhNQ5dajQ6Jf5K7sn0_rdZ32
IND4
Front desk/hatchet throwing attendant
Front desk receptionist job in North Liberty, IA
Job Summary: The front desk/hatchet throwing attendant involves providing excellent customer service to patrons by greeting them, assigning lanes, managing shoe rentals, ensuring lane functionality, resolving issues, and maintaining a clean and welcoming environment within the bowling alley, all while upholding safety standards and promoting a fun experience for guests. These employees will also work as a hatchet throwing attendant, but never at the same time. The hatchet throwing attendant will instruct customers on proper hatchet throwing techniques, ensuring safety protocols are followed, maintaining equipment, managing throwing lanes, providing excellent customer service, and creating a fun and engaging experience for all guests at a hatchet throwing venue.
Key Responsibilities:
Customer Greeting and Lane Assignment:
Greet customers upon arrival, assign available lanes, and provide information regarding bowling rules, pricing, and specials.
Shoe Rental Management:
Issue and collect bowling shoes, ensuring proper size and cleanliness.
Lane Maintenance:
Monitor lane functionality, troubleshoot minor issues, and reset pins as needed.
Guest Assistance:
Help customers with lane set-up, ball selection, and answer any questions they may have about bowling.
Cash Handling:
Process transactions for lane rentals, shoe rentals, food and beverage purchases, and ensure accurate cash handling.
Cleanliness:
Maintain a clean and organized bowling alley area, including lanes, balls, seating, and common spaces.
Safety Enforcement:
Enforce bowling alley safety rules and regulations, addressing any potential hazards.
Party Bookings:
Assist with booking and managing bowling parties, including coordinating lane arrangements and special requests.
Communication and Teamwork:
Collaborate with other staff members to ensure smooth operations and provide a positive customer experience.
Guest Instruction:
Teach customers the fundamentals of safe and accurate hatchet throwing techniques, including grip, stance, and throwing motion.
Safety Oversight:
Actively monitor throwing lanes to ensure all participants adhere to safety guidelines and proper throwing form.
Equipment Management:
Regularly inspect and maintain throwing hatchet and targets, replacing damaged equipment as needed.
Customer Service:
Greet guests, answer questions, and provide a positive and welcoming experience throughout their hatchet throwing session.
Game Facilitation:
Lead and guide customers through various hatchet throwing games and competitions to enhance their experience.
Lane Management:
Assign throwing lanes to groups, rotate participants, and ensure smooth transitions between sessions.
Waiver Collection:
Verify that all guests have signed necessary waivers before participating in axe throwing activities.
Cleaning and Maintenance:
Maintain cleanliness of the throwing area, including wiping down equipment and managing trash.
Required Skills:
Excellent Customer Service Skills: Ability to interact with guests in a friendly, helpful, and professional manner.
Basic Bowling Knowledge: Understanding of bowling rules, scoring, and equipment.
Problem-Solving Abilities: Capability to quickly identify and resolve minor issues with lanes and equipment.
Attention to Detail: Maintaining cleanliness and organization of the bowling alley area.
Physical Ability: Ability to stand for extended periods, lift bowling balls, and move around the bowling alley.
Strong Customer Service Skills: Ability to interact with diverse customers in a friendly and professional manner.
Safety Awareness: Commitment to prioritizing safety protocols and ensuring a safe environment for all guests.
Communication Skills: Clearly explain instructions and provide feedback to customers on their throwing technique.
Teamwork: Collaborate effectively with other staff members to ensure a smooth operation.
Work Environment:
Fast-paced, dynamic environment with frequent customer interaction.
May involve exposure to noise and occasional lifting.
Flexible scheduling including evenings, weekends, and holidays may be required.
Skills and Qualifications:
Strong Customer Service Skills:
Ability to interact with diverse customers in a friendly and professional manner.
Safety Awareness:
Commitment to prioritizing safety protocols and ensuring a safe environment for all guests.
Communication Skills:
Clearly explain instructions and provide feedback to customers on their throwing technique.
Physical Ability:
Ability to stand for extended periods and demonstrate proper throwing techniques.
Teamwork:
Collaborate effectively with other staff members to ensure a smooth operation.
Must be 16+ and have access to reliable transportation
Pass a background check
Health Unit Coordinator
Front desk receptionist job in Waterloo, IA
Performs clerical duties that support the daily activities of nursing units. Works cooperatively with the nursing staff and other health team members to enhance quality patient care and patient satisfaction. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the mission,
vision and values of MercyOne.
ESSENTIAL FUNCTIONS
* Acts as receptionist and assists in-patient care delivery when appropriate.
* Answers telephone calls promptly and politely and answers questions as appropriate.
* Ensures that accurate messages reach appropriate parties.
* When nursing staff not available, responds to patient call/emergency lights if possible.
* Politely greets patients, visitors, physicians and other health team members and directs appropriately.
* Anticipates needs of physicians, staff, patients and visitors (i.e., pulls charts for rounds, greets people by name when possible).
* Maintains knowledge of and efficiency utilizes all computer applications of assigned nursing units.
* Maintains knowledge, skills and ability to effectively work in at least 2 nursing units within one year of hire.
* Maintains sufficient quantity of chart supplies.
* Assembles new patient charts and when appropriate prepares in advance.
* Accommodates needs for special forms (i.e., renal, cardiac, diabetic, neuro flow sheet).
* Follows guidelines for thinning charts.
* Files reports such as lab, x-ray, EKG, H & P's, consults, etc.
* Communicates abnormal results to appropriate person.
* Files charts for easy retrieval.
* Verifies availability of rooms for occupancy.
* Communicates with staff regarding new admissions, transfers and discharges.
* Compiles admission paperwork such as new and old charts, Kardex, listing allergies, etc. in accordance with unit specifications.
* Verifies correct admit status
* Maintains, verifies, and changes patients' accommodation code if necessary.
* Assists in identifying a need to change patients' admit status.
* Comprehends and initiates process to change a patients' admit status.
* Maintains knowledge of and follows patient discharge protocol.
* Maintains ADT log and other department specific records.
* Maintains knowledge of unit specific rules/regulations and assures compliance.
* Ensures that old/thinned charts are sent to appropriate area for transfers.
* Maintains knowledge of and follows patient discharge protocol.
* Schedules and arranges outpatient follow-up needed after discharge.
MINIMUM QUALIFICATIONS
* Experience:
* Without Medical Secretary Certification: Minimum of 3 years in a medical office or hospital setting (preferably 3-4 years).
* With Medical Secretary/Medical Administrative Secretary/Medical Assistant Certification: Minimum of 6 months to 2 years experience preferred.
* Education:
High school diploma required; additional specialized training preferred (5-7 years combined education and experience).
* Certifications:
* Basic Life Support (BLS)
* Mandatory Reporter
Certification/Licensure Required for Job
* Mandatory Reporter: Required for all applicable roles.
* Basic Life Support (BLS): Required if working in the Emergency Department (ED).
* Non-Violent Crisis Intervention Training (NVCI): Must be completed within 6 months of hire if working in ED or Mental Health Unit.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.