Receptionist and Office Administrator
Front desk receptionist job in Cary, NC
Job Title: Receptionist/ Administrative Coordinator (Full-Time)
Anne Till Nutrition Group is seeking a Receptionist/Administrative Coordinator to support our outpatient nutrition practice. This role combines front desk administrative responsibilities with billing support. The ideal candidate is organized, detail-oriented, professional, and interested in working in a private practice focused on evidence-based nutrition.
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Front Desk & Administrative Duties
Welcome and check in patients in person
Answer and route incoming phone calls professionally
Schedule appointments and support calendar management
Verify insurance benefits and assist with billing questions
Process payments and maintain financial logs as needed
Maintain tidy, organized, and well-supplied reception area
Track, scan, file, and manage documents and patient forms
Update electronic health records accurately and efficiently
Support Billing Staff
Support marketing and communications activities when assigned
Requirements & Skills
Experience in a medical or nutrition practice environment preferred
Comfortable with Apple computers, Google Workspace, MS Office
Experience with EHR systems preferred
Excellent organizational, time management, and multitasking abilities
Strong written and verbal communication skills
Professional attitude and customer service mindset
Schedule & Workplace Details
Full-time, onsite
Monday-Friday, day shift (no weekends)
Benefits
Health, dental, and vision insurance
Paid time off
Company website: ****************
Facebook: AnneTillRD
Office Services Assistant
Front desk receptionist job in Raleigh, NC
(Raleigh, NC)
RedStream Technology is recruiting for an energetic, detail-oriented Office Services Assistant to provide on-site support for a prestigious global management consulting company. Our client's office services team performs a variety of activities that collectively contribute to the functionality and appearance of the office.
The Office Services Assistant will play an integral customer service-focused role supporting office services, facilities, reception, on-site technical support, event management, and connectivity.
Responsibilities:
Provide a memorable hospitality experience for all clients and employees they come in contact with.
Takes full ownership of ensuring office supply areas and food and beverage pantries are fully stocked, cleaned throughout the day.
Supports Reception with daily office, meeting and event operations.
Anticipate employee needs and preferences, proactively helping and providing personalized recommendations to enhance their stay.
Handle employee inquiries, complaints, and special requests promptly and professionally, resolving issues to the guest's satisfaction and following up as needed.
Brew coffee and ensure pantry is maintained throughout the day (dishes, surface, etc.)
Potential light equipment or IT support.
Provide set up support for meetings and events taking place onsite.
Uphold the highest standards of cleanliness and appearance for the entire facility, including all common areas.
Conduct meticulous inspections to identify maintenance needs and promptly address any deficiencies (office machines, printers, pantry equipment etc.)
Collaborate with relevant departments to execute facility improvement projects and maintain a pristine environment for customers.
Oversee the inventory of cleaning supplies, F&B items in pantry, equipment maintenance and troubleshooting, and other necessary materials to maintain operational efficiency.
Exercise prudent inventory control, making timely replenishment orders while adhering to the designated budgetary guidelines.
Managing an email inbox for requests potentially supporting multiple departments
Coordinating with facilities, engineering, & building management to ensure office is fully functional
Comfortable being mobile and moving around the space to ensure clients are taken care of
Track daily activities and run end of day reports
Assist in any other reasonable requests for assistance
Skills:
Able to lift up to 50 lbs
1 - 3 years prior Hospitality or similar experience required
1 - 3 years' experience in a corporate setting
Strong written and verbal communication skills
High Energy, White Glove Hospitality Mindset & Demeanor, fast learner
Ability to multi-task and meet deadlines.
Great time management skills
Able to maintain uniform and grooming standards appropriate to a corporate setting
Team player who can keep a positive attitude and motivate peers
Veterinary Receptionist (PT)
Front desk receptionist job in Wendell, NC
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyRacquet Sports Front Desk Attendant-Part time
Front desk receptionist job in Greensboro, NC
Position: Part-Time Front Desk Attendant - Racquet Sports Department: Racquet Sports Location: Greensboro Country Club - Greensboro, NC Join Our Team at One of the Nation's Premier Country Clubs Greensboro Country Club is seeking friendly, reliable, and motivated individuals to join our Racquet Sports team. This is an excellent opportunity for college students, young professionals, or retirees who take pride in their work and want to gain hands-on experience in a premier private club environment. As a Front Desk Attendant, you'll be the face of our racquet sports facilities-greeting members, assisting with reservations, and helping keep our vibrant tennis and pickleball operations running smoothly. What You'll Do:
Welcome and engage with members in a professional, personable manner
Manage court reservations and assist with scheduling lessons and events
Maintain an organized and inviting pro shop and front desk area
Support racquet sports staff with daily operations and communications
Assist with opening and closing procedures, including light cleaning and court preparation
Provide outstanding customer service and contribute to a positive team culture
What We're Looking For:
Dependable and hard-working individuals with a professional, upbeat attitude
Excellent communication and interpersonal skills
Honest, reliable, and willing to go the extra mile for members and teammates
Availability to work varied shifts (8:30 a.m.-3:30 p.m. or 3:00 p.m.-10:00 p.m.) at both club locations
Reliable transportation is required
Why You'll Love Working Here:
Competitive hourly pay ($12/hour)
Double time for holidays worked
Complimentary daily meal
Access to golf on Mondays
Employee wellness events and parties
401(k) with company match
Great experience in a high-end hospitality environment
PT Registration Clerk
Front desk receptionist job in Durham, NC
Southpoint Surgery Center (SPSC), an affiliate of North Carolina Specialty Hospital, is a new Ambulatory Surgery Center located between Raleigh and Durham in the Durham-Southpoint area. SPSC will provide a differentiated outpatient delivery model focused on providing high-quality, cost-effective solutions for surgical and related ancillary care for patients. SPSC is a multi-specialty 22,298 sq. ft. facility accommodating the following: Ortho, Spine, Ophthalmology, ENT, GYN, General, Urology, Plastics, Podiatry, Vascular, and Pain. At SPSC you will find highly motivated team-players and a welcoming team-oriented staff.
Why join North Carolina Specialty Hospital?
* Award Winning Hospital for Special Surgery
* 5 Star CMS rated facility for patient experience
* Positive Work culture
* Career growth opportunities
* Comprehensive Medical, Dental, Vision Insurance, Life and Disability Insurance
* Paid Time Off
* 401k Employer Match
* Tuition Assistance
Essential Job Functions:
* Greets patients/ families promptly and courteously as the patient arrives at the hospital.
* Answers the telephone, provides requested information or takes messages, and directs caller to the appropriate personnel.
* Provides interpretation of forms to be signed upon admission including patient rights and living will questions.
* Reviews all patient forms for completeness, accuracy, and appropriate signatures.
* Collects deposits and/or co-pays according to established guidelines.
* Practices caution and uses good judgment in relaying messages and giving information to patients, families, and visitors.
* Directs any patient, family, or visitor complaints to the appropriate person for prompt resolution.
* Utilize concepts of age/ developmental stages in interactions with patients and families.
* Adheres to all Hospital Policies and Procedures, specifically Guidelines for Appropriate Conduct, Corporate Compliance, Diversity, and Confidentiality.
* Predictable and reliable attendance is an essential function of this position
* Identifies potential risks to patients: identifies risks to patients in order to reduce incidence of injury; identifies actions to eliminate, minimize or report risks; identifies procedures to follow in the event of an incident; reports processes for common problems, failures and user errors.
* Demonstrates the spirit of the philosophy, mission, and values of the hospital through words and actions and implements them into departmental processes, programs, and the working environment.
* Applies the principles and values of customer service and continuous quality improvement while performing day-to-day activities of the position.
* Maintains and protects confidentiality regarding all aspects of patient care, personnel and strategic issues.
* Adheres to Confidentiality Policy.
* Maintains positive working relationships and fosters cooperative work environment.
* Adheres to the hospital's "Guidelines for Appropriate Conduct" in the HR Manual.
* Displays honesty and mutual respect when communicating with peers and other departments.
* Follows through on problems that may compromise effective job performance by using appropriate chain of command.
* Complies with National Patient Safety Goals.
* Universal precautions and infection control guidelines, including hand washing guidelines followed at all times.
* Performs other duties as required or assigned, which are reasonably within the scope of duties in this job classification
* Demonstrates respect for diverse backgrounds of all patients, families and co-workers.
Job Requirements
* High School Diploma or G.E.D.
* One (1) to two (2) years minimum experience as an admissions clerk or in Health Information Services in a hospital setting.
* Effective communication skills; both orally and written.
* Computer skills needed.
* Ability to work with others within a team to ensure quality patient care.
* Strong critical thinking skills.
Our employees are critical to our success, and we value their contributions. Southpoint Surgery Center offers a competitive compensation and benefits package and an opportunity to grow and develop your career in an environment that values employee ideas and diversity. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. We maintain a drug-free workplace and require pre-employment drug screening and background check.
Healthcare Receptionist
Front desk receptionist job in Greensboro, NC
Work for an employer who loves you back! Cornerstone Care has locations throughout Southwestern Pa. and we are seeking a Healthcare Receptionist to join our team. Make a difference as we seek those who want to assist us in fulfilling our mission: "To improve the health of our patients and the residents of our community, with special concern for the underserved." Cornerstone Care has a long history of serving patients in our region and with over 24 million dollars in annual revenues. You can join a dynamic team of professionals where your contributions and voice make a difference. We are the best family care center across Southwestern PA and Northern WV for affordable healthcare. Communicates effectively with a broad range of patients, community and organizational members. Some of the key responsibilities are: Greets patients professionally and timely both in person and on the phone. Answers patient questions or properly refers to appropriate staff. Optimizes provider schedules and patient satisfaction with efficient scheduling and follows outlined scheduling protocols. Notifies providers and/or clinical team of patient arrivals and effectively communicates essential patient details to clinical team. Decreases patient anxieties by effectively explaining wait times and visit expectations. Maintains patient accounts by obtaining, recording, and updating personal, demographic, and financial information. Collects and processes patient payments for services. Assists patients with billing questions, registration forms, sliding fee and other service applications. Verifies insurance eligibility and benefits. Selects appropriate insurance for visit type. Obtains authorization for services, when appropriate. Enters treatment charges and encounter adjustments and schedules follow up appointments to finalize visit. Retrieves outside records to update patient charts for clinical teams. Scans and files registration forms, insurance cards, and various clinical information into patient's electronic health record. Balances daily payments and prepares bank deposits.
Cornerstone Care is a Non-Profit, Federally Qualified Health Center with 14 locations and a mobile unit, serving communities throughout Southwestern Pennsylvania, and Northern West Virginia. Our mission is to improve the health of our patients and all the residents of the communities we serve, with special concern for the medically underserved and low-income populations.
Cornerstone Care offers: Medical insurance, dental and vision coverage, life insurance, long-term disability insurance, 403 B retirement, flexible spending accounts for medical and dependent care, credit union, and a variety of additional voluntary benefits as well as a generous time off package.
Cornerstone Care, Inc is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability, sexual orientation, gender identity and expression.
Front Desk Agent
Front desk receptionist job in Chapel Hill, NC
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep front desk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in Front Desk Operations
In-depth knowledge of hotel Front Desk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
Front Desk Coordinator - Durham, NC
Front desk receptionist job in Durham, NC
Job Description
Are you passionate about health and wellness and energized by sales? If you're a driven, enthusiastic individual with a heart for helping others, we want to meet you! At The Joint Chiropractic, we're on a mission to make quality chiropractic care accessible and affordable for everyone-and we need exceptional team members to help us grow.
Join a world-class organization where your passion for wellness and people can turn into a rewarding career!
What You Bring to the Team:
A passion for health, wellness, and sales
A positive, can-do attitude with a desire to grow and advance
A high school diploma or GED
1+ year of sales, retail, or customer service experience
Strong computer and phone skills
Excellent communication and interpersonal abilities
Confidence in educating and engaging patients
Ability to multitask and thrive in a fast-paced environment
A team player mindset who enjoys contributing to clinic success
Experience with marketing, customer service, or office coordination (a plus!)
Key Responsibilities:
Welcome and check in patients with warmth and professionalism
Provide exceptional customer service and patient education
Promote and confidently sell memberships and wellness packages
Support clinic operations, including scheduling and patient flow
Participate in local marketing events to attract new patients
Re-engage inactive patients with friendly follow-up
Maintain clinic cleanliness and organized workspace
Accurately complete transactions using point-of-sale software
Stay informed about current promotions and membership options
Communicate member feedback and clinic needs to management
Embrace a learning mindset and take feedback as a growth opportunity
Physical Requirements:
Able to sit or stand for extended periods
Able to lift up to 50 pounds as needed
Why Join Us?
Be part of a growing, nationally recognized brand
Work in a supportive, fun, and fast-paced environment
Opportunity to grow your career and advance within the company
Help make a real difference in people's health and lives every day
At The Joint Chiropractic, we live our core values every day:
Trust, Integrity, Excellence, Respect, and Accountability.
If you share these values and are ready to build a career doing what you love-apply today!
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Member Services / Front Desk Receptionist ( Cary & Raleigh Location )
Front desk receptionist job in Raleigh, NC
Benefits:
Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
Job Duties & Responsibilities KidStrong Member Service Receptionist's are the support system of the Program Director when it comes to the center. It's the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Member Service Receptionist's is a talented, welcoming, and engaging person who is focused on delivering an exceptional experience for the kids, families, and team members.
This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location. RESPONSIBILITIES: CENTER OPERATIONS
Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
Welcome families as the enter the center.
Assist members with all administrative needs and requests.
Help enroll new members interested in the program for a membership or trail class.
Be the Trial champion! When a trial is in house your primary focus should be to close the sale.
Oversee center level initiatives i.e. center maintenance, training, brand consistency etc.
Daily, Weekly, and Monthly cleaning and maintenance of the center with team.
Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off. Those 2 days you will fully oversee member relations at the center.
Weekday Part time schedule is from 3:00pm to 7:45pm.
Weekend Part time schedule is 8:30am to 2:30pm.
You will assist our program director with all center needs.
OUTBOUND CALLS
Dedicated 1-2 hours daily sales outbound calls / texts / trial follow up management.
Member relation calls.
Voicemail return.
SKILLS/QUALIFICATIONS
A passion for working with children is non-negotiable!
Comfortable speaking to parents/guardians regarding variety of topics.
Complete training through LearnUpon as required by the leadership team.
Prior experience as a member services receptionist is a plus!
Previous experience in management is preferred but not required
Practical work experience with Google and Microsoft platforms.
Previous experience with systems and platforms such as GloFox, LearnUpon, Podium, HubSpot, and Google Sheets is preferred but not required.
CPR certified not required but preferred. Can certify within 90 days of hire.
BONUS
Eligible for membership sales bonus upon completion of training and probationary period.
Sphere of InteractionThis position will NOT have any direct reports. When the Program Director is off, the Member Service Receptionist will be responsible for center operations to a limited capacity. This position will also interact with Raleigh Territory leadership and KidStrong, Inc. HQ team members as needed. DNA/COMPETENCIESTo perform the job successfully, an individual should demonstrate the following competencies: High Standards
Establishes and holds high standards
Natural Leader
Creates culture
Takes initiative
Leads by Example
Sets tone through actions
Passionate
Stays focused on the KidStrong Goals.
Goal oriented and high performing.
Command Presence
Upholds KidStrong Values; creates vision for others.
Teacher
Communicate and ensure transfer of knowledge.
Professional
Approaches others in a tactful manner
Reacts well under pressure
Treats others with respect and consideration
Accepts responsibility for own actions
Follows through on commitments.
Performer
Engaging, Fun, Likable
High Energy, Clear & Easy to Understand
Mentor
Develops and nurtures relationships
Focuses on developing self and others
Planning/Organizing
Prioritizes and plans work activities; Develops realistic action plans.
Sets goals and objectives
Uses time efficiently
Plans for additional resources
Organizes or schedules other people and their tasks
Oral Communication
Speaks clearly and persuasively in positive or negative situations
Responds well to questions; Listens and gets clarification
Demonstrates group presentation skills; Participates in meetings.
Written Communication
Writes clearly and informatively;Edits work for spelling and grammar
Varies writing style to meet needs
Presents numerical data effectively; Able to read and interpret written information.
Teamwork
Balances team and individual responsibilities
Exhibits objectivity and openness to others' views
Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
Puts success of team above own interests; Able to build morale and group commitments to goals and objectives
Coachable/Low Ego Mindset
Gives and welcomes feedback.
Encourages exploring of different perspectives to reach common goals and objectives
Has a growth mindset; Sees every opportunity as one to learn from.
Compensation: $15.00 - $18.00 per hour
KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.
OUR PEOPLE:
- Want to work with great people
- Want personal and professional growth
- Want to make an impact
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.
Auto-ApplyFront Bar Receptionist
Front desk receptionist job in Cary, NC
The FACE FOUNDRIÉ at Fenton in Cary, NC, is owned by the franchisee owner and will be the first of at least three in the Raleigh, Cary, and Durham markets within the next few years. The Fenton location is estimated to open in May/June 2023 and will be the flagship store for the area.
Help create, cultivate, and promote a positive, upbeat facial bar. Asking that only motivated, positive, hard-working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette, and product and service recommendations.
As a Front Bar Receptionist, you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, and recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company timekeeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation, and hygiene procedures before, during, and after services to ensure board compliance.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Salon Experience Preferred
Job Type: Full-Time, Part Time
Availability: Nights and Weekends Required
Education: High School or equivalent
Medical Receptionist
Front desk receptionist job in Raleigh, NC
Benefits: * Bonus based on performance * Employee discounts * Paid time off * Training & development Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off * Additional Perks! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
* Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
* Register patients, update patient records, verify insurance accurately and timely, and check patients out
* Determine, collect, and process patient payments and address collection and billing issues
* Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
* Complete closing procedures by preparing closing documentation and submitting required reports
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation
* Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Compensation: $15.00 - $20.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Front Desk Agent
Front desk receptionist job in Durham, NC
Job Details 700 - Raleigh RTP Marriott - Durham, NC Full Time $17.00 - $17.00 Hourly AnyDescription
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Assists other Front Desk Personnel when need.
Perform any related duties as requested by supervisor/manager.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Prior hospitality experience preferred, but not required.
Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
Ability to stand and move throughout front office and continuously performs essential job functions.
Stand 95% of shift
Lifting up to 25 pounds maximum.
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Front Desk Receptionist
Front desk receptionist job in Burlington, NC
Medical Receptionist/Front Desk Medical Receptionist - Full Time Positions for Busy Multi-Specialist Clinic, located in Burlington, NC. Kernodle Clinic is a respected and progressive multi-specialty group practice with Clinics in Burlington, Mebane and Elon. We are a community leader that offers challenging and rewarding opportunities for our employees. Kernodle Clinic is a multi-specialty practice with more than 100 providers located just off I-40/I-85. Burlington is accessible as a day trip to NC mountains and beaches. Ample recreational activities, shopping, and easy access to metros (Greensboro, Raleigh and Durham) are unique to Burlington. We are currently seeking patient-focused individuals for a Full Time Front Desk Receptionist position for our Registration Department. This position would be located at our Burlington Kernodle Clinic location. Experience preferred, but not required. EPIC experience a plus, but not required. Schedule would be Monday thru Friday, 8:00 a.m. to 5:00 p.m.
All candidates must have exceptional customer service, computer experience, medical knowledge, multi-tasking skills and be able to provide a friendly and welcoming environment to our patient population. Job Type: Full-time
Duties Include, but not limited to the following:
Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Ensure proper patient documentation has been received and is available.
Check in patient upon arrival. Double identify correct patient information in EPIC. Verify patient demographic data. Collect documentation for demographic changes and forward to team lead or supervisor. Accurately identify the appropriate account/verify check in sheet for patient visit.
Schedules appointments, always double identifying the patient and verifying demographic information.
Ensure that necessary signatures are obtained on release and assignment forms.
Check out patient. Make return appointments by scheduling into the correct appointment type, entering the primary care physician or referring physician, and scheduling tests / procedures as directed.
Answer telephone, take and deliver messages to physicians, nurses, and others. Report obtained medical information from patients and referring physicians accurately, completely, and timely. Disseminate messages according to practice communication standards.
Automotive Commercial Sales Department Receptionist
Front desk receptionist job in Apex, NC
Job Details Crossroads Ford of Apex - Apex, NC Full TimeDescription
Responsibilities: Answer multi-line telephone system and direct calls Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct destination
Ensure knowledge of staff movements in and out of organization
Provide general administrative and clerical support
Maintain the reception area
Various tasks as assigned by dealership management
Generate Carfax reports for pre-sale due diligence
Qualifications
Job Requirements
High school diploma generally required
Knowledge of administrative and clerical procedures
Knowledge of computers and relevant software applications
Knowledge of customer service principles and practices
Keyboard skills-proficient in Microsoft and Excel
Benefits
Comprehensive benefits package, including PTO, medical, dental, vision and life
insurance
Commitment to family, always closed on Sundays
Veterinary receptionist
Front desk receptionist job in Benson, NC
Job DescriptionBenefits:
Bonus based on performance
Employee discounts
Flexible schedule
The Veterinary Receptionist serves as the first point of contact for clients and their pets. This role provides exceptional customer service, manages client communications, and supports the veterinary team through administrative and scheduling functions. The receptionist ensures an efficient and compassionate experience for clients while maintaining a calm and professional demeanor in a busy clinical environment.
Key Responsibilities:
Client Relations & Customer Service
Greet clients warmly and create a welcoming atmosphere in the reception area.
Answer incoming calls, respond to inquiries, and route calls appropriately.
Schedule appointments, surgeries, and follow-up visits efficiently.
Maintain accurate client and patient records in the practice management software.
Process payments, prepare invoices, and handle deposits and end-of-day reconciliation.
Communicate clearly and empathetically with clients regarding appointment logistics, treatment plans, and follow-up care.
Promote preventive care services, wellness plans, and hospital promotions.
Type in medical records accordingly
Administrative & Operational Support
Maintain cleanliness and organization of the reception area and lobby.
Monitor inventory of office supplies and inform management of restocking needs.
Assist with reminders, prescription refill requests, and medical record transfers.
Support veterinary staff with documentation, record updates, and client coordination.
Ensure confidentiality of client and patient information in compliance with clinic policies.
Teamwork & Professionalism
Collaborate closely with veterinary assistants, technicians, and doctors to ensure smooth workflow.
Participate in staff meetings, training sessions, and continuing education as required.
Demonstrate reliability, punctuality, and a positive attitude under pressure.
Uphold the clinics standards of care, ethics, and client service excellence.
Qualifications:
High school diploma or equivalent (required); associate degree or veterinary assistant certification (preferred).
Prior experience in a veterinary clinic, medical office, or customer service environment preferred.
Proficient in Microsoft Office and veterinary software covetrus pulse.
Strong written and verbal communication skills.
Ability to multitask, prioritize, and remain calm in a fast-paced environment.
Compassion for animals and empathy for their owners.
BH Front Desk Receptionist (GSA)
Front desk receptionist job in Dunn, NC
Make a Difference Where It Matters Most Join a team that's been providing compassionate, patient-centered care to rural North Carolina communities for 50 years. At CommWell Health, you won't just care for patients, you'll empower families, change lives, and be part of a mission-driven team that believes everyone deserves quality healthcare, close to home.
What You'll Do
* Input complete, accurate patient demographic information.
* Update patient financial data and verify/document benefits with proof of coverage.
* Enter visit charges to the correct payer source and collect applicable payments.
* Assist uninsured individuals and low-income families in obtaining government health insurance.
* Support, guide, and conduct outreach to diverse individuals and families for health insurance enrollment.
What We're Looking For
Required:
* CAC (Certified Applications Counselor) obtained prior to November 1st Annually, if needed.
* Clean driving record with current NC driver's license and approved by corporate vehicle insurance vendor for driving privileges
* HS Diploma/GED
Preferred:
* Associate degree in a related field
* Three (3) years' medical, dental, or behavioral health experience
Why Join CommWell Health?
* Impact: Be part of a team that delivers life-changing care to underserved populations.
* Balance: Enjoy a supportive, flexible environment that values your well-being.
* Growth: Access continuous learning, advancement pathways, and leadership development.
* Recognition: Your voice matters. At CommWell Health, every team member "colleague" is seen, heard, and valued.
We Take Care of Our Team
* Medical, Dental & Vision Insurance - Affordable plans with options that meet your family's needs
* 401(k) with Matching - Invest in your future with confidence
* Generous PTO - Enjoy time off with paid holidays, emergency leave, and vacation accruals
* Employee Assistance Program (EAP) - Support for your mental, emotional, and financial wellness
* Career Growth - On-the-job training, certification support, and advancement opportunities
A Team That Cares for You
At CommWell, our teams are more than colleagues, we are a tight-knit, mission-driven family. You'll work alongside experienced clinicians, receive support from leaders, and participate in team huddles, recognition programs, and a collaborative care model rooted in our core value, "The Value of Valuing" by recognizing each person's worth, perspective, and contributions.
Equal Opportunity Employer
CommWell Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to Join Us?
If you're a compassionate person ready to be part of something bigger, we'd love to meet you. Apply today and help us shape the future of community health, one patient, one family, one community at a time.
Medical Office Receptionist (Epic Preferred) - Clayton
Front desk receptionist job in Clayton, NC
Discover a rewarding career path with Avance Care - where innovation meets compassion.
Avance Care is growing fast, with 35 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC - and we're looking for passionate individuals to grow with us.
As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients.
Step into a vital role at the front lines of care. As a Front Desk team member, you'll be the first point of contact for our patients - creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out.
This is a full-time role involving 12-hour weekday shifts and a rotating weekend schedule.
Our clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions.
We offer a comprehensive benefits package available on the first of the month following 30 days of employment.
Selected Responsibilities:
Meet, greet, and assist patients promptly, efficiently, and in a professional manner
Set up new patients and update current patients' information in the EMR system
Schedule and reschedule appointments, as well as coordinate walk-in patients
Answer phone calls promptly and relay messages when necessary
Maintain the front desk and reception area in an organized, orderly fashion
Collect co-payments, deductibles, and co-insurances
Process referrals and provide complete and accurate referral information to our patients
Balance cash register and ensure all credit payments are accurate
Explain fees, services, and policies
Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience.
Other Priorities:
Strong verbal and written communication
Ability to maintain confidentiality and integrity
Growth mindset
Flexibility and resilience
If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume.
All offers of employment are contingent upon the successful completion of a background check and drug screen.
Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Greensboro, NC
Job DescriptionDescription Welcome to Smart Stack Impact, where we redefine the boundaries of Public Relations with innovation, creativity, and an unwavering commitment to excellence. As a leading PR agency, we are dedicated to elevating brands, shaping perceptions, and driving meaningful impact in an ever-evolving media landscape.
Job Overview: Smart Stack Impact is seeking a friendly and organized Receptionist to join our Greensboro, NC office. The Receptionist will be the first point of contact for clients, visitors, and employees, providing a welcoming and professional atmosphere. The ideal candidate will manage front desk operations, handle administrative tasks, and support the overall functioning of the office.
Location: Greensboro, NC
On site job
Salary Range:
$38.500- $49.500 yearly
Key Responsibilities
Greet and welcome clients, visitors, and employees with a warm and professional demeanor
Answer and direct phone calls in a timely and courteous manner
Manage the reception area to ensure it is clean, organized, and presentable at all times
Schedule and coordinate appointments and meetings for staff members
Receive and distribute incoming mail and packages
Maintain office supplies inventory by checking stock and placing orders as necessary
Assist with administrative tasks such as data entry, filing, and photocopying
Skills, Knowledge and Expertise
High school diploma or equivalent
Proven experience as a Receptionist or in a similar role
Proficient in using Microsoft Office suite
Excellent verbal and written communication skills
Strong organizational and multi-tasking abilities
Benefits
Competitive salary range: $38.500- $49.500 yearly
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities
Front Desk Agent
Front desk receptionist job in Durham, NC
Shift: 3pm-11pm
Punctuality is a MUST!
The Front Desk Agent serves as the first point of contact for guests, playing a key role in creating a positive and welcoming experience from arrival to departure. This position directly influences guest satisfaction, brand perception, and overall operational efficiency through professional service and attention to detail.
HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE
Greet and welcome guests in a warm and professional manner, setting the tone for an exceptional stay.
Manage check-ins and check-outs accurately, ensuring seamless transactions and proper guest record management.
Respond promptly to guest inquiries via phone and in person, offering information about hotel amenities and local attractions.
Process reservations, payments, and room assignments while maintaining accuracy and confidentiality.
Collaborate with housekeeping and maintenance teams to ensure rooms are ready for arrival and guest needs are met quickly.
Address and resolve guest concerns with professionalism and empathy to ensure a positive outcome.
Maintain a clean, organized, and professional front desk area that reflects the hotel's standards of excellence.
Provide concierge support by recommending dining, entertainment, and transportation options.
Adhere to all hotel policies, safety, and security procedures.
Ability to perform job-related physical activities, including standing or sitting for extended periods, lifting and carrying items as needed, and performing movements such as bending, twisting, and reaching to effectively complete duties.
Other duties as assigned.
KEY STRENGTHS FOR SUCCESS
Exceptional interpersonal and communication skills.
High attention to detail and accuracy in handling guest records and financial transactions.
Strong multitasking and problem-solving abilities in a fast-paced environment.
Customer-focused mindset with a professional and approachable demeanor.
Collaborative attitude and ability to work effectively with other departments.
Adaptability to flexible scheduling, including weekends and holidays.
PROFESSIONAL EXPERIENCE
Previous experience in hospitality, customer service, or a front desk role preferred.
Proficiency in Microsoft Office; experience with property management systems (PMS) is a plus.
Demonstrated success in providing high-quality guest service in a dynamic environment.
ACADEMIC BACKGROUND
High school diploma or equivalent required.
Coursework or degree in hospitality management or a related field preferred.
WHAT YOU CAN EXPECT
Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care
Disability Insurance
Life Insurance
Employee Assistance Program
Supplemental benefits
401k matching
Employee discount program
Vacation and Sick Time
Veterinary Receptionist
Front desk receptionist job in Raleigh, NC
Dedicated to excellence in medicine, Animal Emergency Hospital and Urgent Care is seeking qualified individuals to fill receptionist/tech assistant positions. AEHUC has been a part of the Raleigh community for more than thirty years! As a part of the AE team, you will be introduced to the one of the most established 24 hour emergency hospitals in the Raleigh area; and be exposed to new advancements in medical equipment and technology! Additionally, you will enjoy opportunities to help provide excellent service to clients presenting wildlife, exotics, and many other pets for care. Most importantly, you will be a part of a team whose proudest achievement is a history of providing an outstanding quality of medicine.
In addition to the exciting opportunities outlined above, we offer a very competitive salary and benefits; employee discounts, paid time off, and more! Ideal candidates will be highly focused on and committed to delivering an outstanding client experience daily, possess excellent organizational skills, have high attention to detail, have a passion for ensuring the overall health of pets, and be able to share that passion with pet parents.
We are seeking highly skilled individuals with experience in veterinary medicine for positions as receptionists. If you are passionate about a career as support staff in veterinary medicine, have a positive attitude, and great people skills, this is an opportunity that you do not want to miss!
Candidates must possess the following:
· Positive attitude with a willingness to learn and grow.
· Professional, customer friendly demeanor.
· Ability to deliver an outstanding experience to clients and their pets.
· Ability to work well with a team to deliver expected goals and outcomes.
· Ability to learn and utilize a variety of computer software programs.
· Ability to lift 40 lbs.
· Ability to work holidays, extended, and weekend shifts on a rotating schedule.
· Experience with or willingness to work with a variety of animals.
· Excellent communication and people skills.
· Passion for working with people and pets.
· At least one year of related experience required. Two years or more preferred.
Additionally, candidates may be asked to demonstrate knowledge and technical skills related to the position
NOTE: Submit both your cover letter and resume to be considered.
*Help us keep the phone lines open for emergencies…please DO NOT call in response to this posting.*
Job Types: Full-time, Part-time
Salary: $18.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Schedule:
Day shift
Holidays
Monday to Friday
Second shift
Weekend availability
Ability to commute/relocate:
Raleigh, NC 27612: Reliably commute or planning to relocate before starting work (Required)
Experience:
Veterinary experience: 1 year (Required)
Customer service: 1 year (Preferred)
Shift availability:
First Shift
Second Shift
Work Location: One location
JOB CODE: RECP