Medical Front Desk Receptionist
Front desk receptionist job in Chattanooga, TN
Benefits:
Aflac
IRA
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
We are a private, family owned medical practice specializing in complex endocrine disorders like diabetes and thyroid issues.
We are patient focused. We value providing an excellent experience as the first point of contact for the patient.
So much of medical compliance can be affected by how well we take care of the patients over the phone and at the front window. A good experience means the patient is more likely to come back. So finding the right person for the job is important.
We are looking for
~ someone who values high quality customer service, consistently exhibiting polite, empathetic, and considerate phone call and in-person skills (we're all human, and we all have off moments, but striving to be as caring as possible as often as possible is the goal)
~ someone very willing to learn all of the tasks and responsibilities of the front desk
~ (ideally) someone already adept with the EMR Athena and who has some reception and/or medical coding experience
Job Responsibilities
(we currently have two positions available, and all of these responsibilites are shared between all individuals working at the front desk. Eventually you will learn how to do all of these tasks for cross-training purposes)
~ Patient check in and check out, taking monies, direct patient facing
~ Working in Athena EMR
~ Answering phones and scheduling patients
~ Insulin pump downloads
~ New patient referrals
~ Working the missing slips buckets
~ Creating basic claims in Athena, adding documentation and correct code (per guide sheet given)
~ Prior authorizations for VA and nutrition appointments
~ Insurance verification, primary and secondary, per diagnosis code
~ Being as caring and kind to the patients as often as possible
This is a job where the phone is ringing and the patients are waiting. It can be stressful, but a positive patient-focused attitude will get you through the day with pleasure.
Compatible experience is accepted, training will occur, but being a fast learner will help. Reach out with questions. We are looking to hire immediately (before the new year). Compensation: $18.00 - $20.00 per hour
University Diabetes & Endocrine Consultants provides excellence in diabetes and endocrine care for people in the southeast Tennessee, north Georgia and east Alabama regions.
Auto-ApplyMedical Receptionist PRN
Front desk receptionist job in Chattanooga, TN
Job DescriptionBenefits:
Health Savings Account (HSA)
Life & Disability Insurance
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (PRN / Part-time - 2 to 3 shifts per week)
Help Us Keep Life Uninterrupted!
At American Family Care, we're not just treating patients we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.
Why Your Insurance Verification Skills Matter Most
You're not just answering phones you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.
Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.
What You'll Actually Do
Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
You have experience with insurance verification and medical billing (non-negotiable!).
You can explain complex insurance concepts to frustrated patients with empathy and clarity.
You're obsessively detail-oriented a single digit error in an insurance ID can cost thousands.
You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
You're tech-savvy with medical billing software and EMR systems.
You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
Receive specialized training in insurance verification and patient financial counseling.
Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
Be part of healthcare innovation that's expanding nationwide.
Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor or move into clinic leadership and management as we continue expanding to 500+ locations.
We invest in your training so you can bring your best self to workevery shift, every patient.
The Details:
Location: Our state-of-the-art urgent care facility
Schedule: Part-time with flexible shifts (some evenings/weekends)
Requirements:
High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus
Current CPR or Basic Life Support (BLS) certification is required for this role.
Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is
$18.00 to $22.00 per hour
. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
Front Desk Receptionist
Front desk receptionist job in Chattanooga, TN
Job DescriptionDescription:
Erlanger Express Care is seeking a friendly, compassionate, and organized Front Desk Receptionist to join our healthcare team in Chattanooga, TN. The Front Desk Office Administrator will be responsible for providing assistance to our patients and other visitors, maintaining organization in our office, and ensuring that our environment is welcoming, calm, and quiet for our patients and their families.
Requirements:
ESSENTIAL RESPONSIBILITIES:
· Greet patients, vendors, and other visitors to our medical center
· Answer patient questions and provide assistance when necessary
· Answer the telephone and redirect calls to the appropriate staff member, and respond to voicemails in a timely manner
· Utilize our medical office software to schedule new and follow-up appointments for our patients
· Register new patients and update necessary records
· Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately
· Process patient payments in office
· Maintain confidentiality of all patient records
· Ensure that the waiting room environment remains quiet, calm, and welcoming
· Uphold the positive reputation of our medical center by always treating visitors in a friendly, welcoming, and compassionate manner
REQUIREMENTS AND QUALIFICATIONS:
· High school diploma or equivalent
· Must be flexible with shifts and able to work Monday-Friday 7am-8pm and weekends
· 2+ years of experience working as an administrative assistant or in a relevant role
· Friendly and compassionate disposition
· Excellent organizational and time management skills
· Strong interpersonal communication skills
· Dedication to maintaining confidentiality of all patient records
· Any offer of employment is contingent upon the successful completion of a background check investigation and pre-employment drug test.
Benefits
Paid Time Off (PTO)
401(k)
Medical
Dental
Vision
Company paid Short Term Disability and Life Insurance
Voluntary Life
Receptionist
Front desk receptionist job in Chattanooga, TN
Camping World is seeking a Receptionist for our growing team.
Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor to providing a meaningful customer experience. We are looking for someone with a proven track record and desire to grow within our organization.
What You'll Do:
First point of contact for customers
Greet and welcome customers
Set tone for a positive customer experience
Check in VIP appointments and direct customers to the appropriate team member(s)
Coordinate front desk activities including answering and directing incoming phone calls
Track incoming sales calls in our CRM
Maintain a strong work ethic with total commitment to success every day
Assist customers with any questions directed to the reception desk
Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
What You'll Need to Have for the Role:
High School education or equivalent
Previous experience in a high-standard customer service environment preferred
Excellent interpersonal, presentation and relationship-building skills
Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
Strong organizational skills with the ability to multitask
Ability to effectively respond to and meet the needs of a diverse client base Computer skills: MS Office
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated.
Pay Range:
$14.00-$16.53 Hourly
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyWeekend Veterinary Receptionist
Front desk receptionist job in Chattanooga, TN
Job DescriptionDescriptionAnimal Emergency & Specialty Center (AESC) in Chattanooga is seeking an experienced Veterinary Receptionist (WEEKEND ONLY) to join our dynamic, fast-paced, and compassionate team. As a leader in emergency and specialty veterinary care, we are looking for a dedicated individual to provide exceptional customer service while supporting the clinic's operational needs during our busy weekend shifts. This is an exciting opportunity for someone with prior experience in a veterinary practice, animal emergency care, or specialty veterinary setting who thrives in a high-volume environment and enjoys making a meaningful impact on both patients and their owners.
Location: 6393 Lee Hwy, Chattanooga, TN 37421
Hours: Friday - Sunday, 3:00 PM to 3:00 AM
Hourly Wage: $16.00 - $18.00 per hour (Based on experience)
Key ResponsibilitiesClient Relations & Communication:
Greet clients, answer calls, and provide a friendly, compassionate first impression to pet owners arriving for emergency or specialty care.
Gather accurate information about the patient's condition and history to ensure the care team is prepared for treatment.
Act as the liaison between the clients and the veterinary team, ensuring clear communication, empathy, and a high level of service.
Handle sensitive and urgent situations with professionalism and empathy, calming worried clients and providing updates as needed.
Appointment Management & Scheduling:
Efficiently schedule, confirm, and reschedule appointments for emergency visits and specialty consultations.
Ensure accurate data entry of patient information, including detailed medical history and presenting complaints.
Handle high call volumes, triage patient inquiries, and assist clients with emergency admissions or urgent care scheduling.
Patient Intake & Documentation:
Accurately document patient information and updates into the electronic medical record (EMR) system.
Process intake forms, consent forms, and financial documents for emergency and specialty services.
Assist clients with checking in and checking out, ensuring all necessary documentation is completed.
Financial Transactions:
Provide clients with accurate information on pricing, payment options, and financial policies for emergency or specialty services.
Process payments for services, including billing, invoicing, and payment collection, while maintaining confidentiality and accuracy.
Assist with managing outstanding invoices and follow-up on payment plans as needed.
Collaboration & Team Support:
Work closely with veterinarians, technicians, and other support staff to ensure smooth and efficient clinic operations, particularly in high-stress or urgent situations.
Stay informed about the daily schedule, patient flow, and staffing needs to support the clinical team effectively.
Ensure the clinic's front desk area is clean, organized, and stocked with necessary supplies.
Emergency & Specialty Procedures:
Maintain a calm and organized demeanor during emergency situations, assisting with the triage process and ensuring timely client check-ins.
Assist with preparing patient paperwork for specialty procedures, ensuring all records are up-to-date and readily accessible.
Skills, Knowledge & Expertise to be Successful
Experience:
Prior experience as a receptionist, preferably in a veterinary emergency, specialty practice, or high-volume veterinary hospital is strongly preferred.
Experience handling client concerns in stressful situations, including working with emergency cases.
Familiarity with veterinary terminology and procedures, or the ability to quickly learn.
Skills & Attributes:
Strong customer service skills and the ability to handle challenging or emotional situations with empathy and professionalism.
Ability to manage a high call volume, multitask efficiently, and maintain composure during busy or emergency situations.
Excellent communication skills, both verbal and written, with a focus on active listening and clear, concise explanations.
Basic computer proficiency and experience with veterinary practice management software (e.g., Avimark, Cornerstone, or IDEXX software).
Strong organizational skills and attention to detail, ensuring accurate documentation and efficient scheduling.
Ability to maintain a professional and calm demeanor during high-pressure situations.
Education & Certification:
High school diploma or equivalent required.
Veterinary receptionist certification or similar training is a plus, but not required.
Bilingual (English/Spanish) is a plus but not mandatory.
Experience in a 24-hour emergency clinic or specialty veterinary practice.
Familiarity with medical billing, insurance claims, and emergency protocols in veterinary medicine.
Interest in advancing knowledge of veterinary medicine and continuing education opportunities in the field.
What We Offer
Competitive Pay: $16.00 - $18.00 per hour, based on your experience and qualifications.
Benefits Package: including Medical, dental, and vision insurance and optional Disability and Life Insurance coverage.
Paid time off (PTO) to support a healthy work-life balance.
401(k) retirement plan with company matching for long-term financial security.
Employee assistance programs (EAP) to support mental health and wellness.
Continuing Education Opportunities to support your growth in veterinary medicine, including webinars, workshops, and other professional development resources.
Onboarding and Training:
Comprehensive onboarding process, including training on veterinary-specific software and protocols.
Continuous learning environment with support from a dedicated team of veterinary professionals.
Weekend Schedule:
A weekend-only position offering the opportunity for work-life balance during the week. Shifts are from Friday through Sunday from 3:00 PM to 3:00 AM.
Supportive Team Culture:
Join a team that values collaboration, professional growth, and creating a positive impact in the lives of pets and their owners.
Opportunity to contribute to the life-saving care and compassionate service provided at a highly respected specialty and emergency center.
Front Desk Attendant - Downtown Y -Opening
Front desk receptionist job in Chattanooga, TN
The Downtown Y is seeking a customer-service oriented individual to join our Front Desk team! Our front desk staff deliver excellent service to all members, guests, and program participants. They respond to member and guest needs, promote memberships and programs, and maintain cleanliness and organization of the welcome area.
We are in need of Front Desk Staff who can work Tuesdays, Thursdays, Fridays, 4:30am-9:30am.
A Day as a Front Desk Staff:
Provide excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.
Serve as Manager on Duty on weekends.
Greet members (by name) and visitors in a positive and professional manner as a representative of the YMCA.
Ensure the security of the facility by scanning all members and enforcing policy regarding visitors.
Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships.
Conduct program registration for members and guests.
Accurately conduct financial transactions for membership and program fees; accountable for all cash collected during shift.
Build relationships with members; helps members connect with one another and the YMCA.
Handle and resolve membership concerns and informs supervisor of unusual situations or unresolved issues.
Apply all YMCA policies dealing with member services.
Other duties as assigned.
Qualifications:
High School diploma or equivalent.
Excellent interpersonal and problem solving skills.
Previous customer service, sales or related experience.
Physical Requirements:
Ability to stand for extended periods of time and perform other physical aspects of the job including stooping and bending.
Ability to communicate both in person and on the phone, including speaking and hearing.
Benefits
Employee discount
Paid training
Other
Receptionist
Front desk receptionist job in Chattanooga, TN
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Receptionist is responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This oftentimes includes performing ad hoc administrative duties as needed. Planning, coordinating, and other duties as assigned will also be a function of this position.
The Receptionist is responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This oftentimes includes performing ad hoc administrative duties as needed. Planning, coordinating, and other duties as assigned will also be a function of this position.
EDUCATION:
Required: High school diploma or GED; or equivalent combination of education, training, and experience.
Preferred: Associate Degree in Business or Accounting preferred; or equivalent combination of education, training, and experience.
EXPERIENCE:
Required: 1-3 years of relevant experience
Preferred: 3-5 years of relevant experience
POSITION REQUIREMENT(S): Specialized Skills/License/Certification
Required: Must have strong computer and interpersonal skills, be an effective communicator, work well under time constraints, and demonstrate a high degree of professionalism.
Preferred: Secretarial certification or licensure is a plus.
CORE COMPETENCIES (Essential Job Functions)
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. Answer and direct phone calls in a polite and friendly manner Keep detailed and accurate records of visitor Maintain reception area, meeting rooms and all common areas in a clean and tidy manner at all times Provide support and assistance to company functions Collect, sort, distribute, or prepare mail, messages, or courier deliveries. Perform general office duties, such as ordering supplies, maintaining records, and performing basic administrative work. Completes special projects upon requests, and other duties may be assigned.
VIN123
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Auto-ApplyFront Desk Agent 3PM-11PM
Front desk receptionist job in Chattanooga, TN
Job DescriptionDescription:
Job Title: Front Desk Agent
Department: Front Office
Reports to: Front Office Manager
Status: Non-Exempt / Hourly
Responsible for managing the front desk area, including guest check-in/out process, maintaining data on in-house guests, tracking reservations, special requests, and answering guest calls.
Duties/Responsibilities:
Ensure front desk operations are carried out within the systems and procedures required by brand specific standards.
Working knowledge of all hotel systems including PBX phone system, key system, PMS reservation systems, and brand specific training.
Knowledge of fire alarm system and evacuation procedures.
Mindful of credit responsibility so that suspicious accounts are immediately noted to ensure effective credit control.
Must have good knowledge of surrounding area.
Manage reservations and check-ins to ensure the highest RevPar
Must be responsible for security of guests, fellow employees, and hotel assets.
Must perform any other required duties as requested by Supervisor to aid in better operation of the hotel, restaurant, lounge, and service to the guests.
Keep confidential the business functions of the company including, but not limited to, top accounts, financial status, customer/guest information, employee issues, etc.
Maintains compliance to all front office standard operation procedures: monitors key control, verifies room status information, updates group information, ensures follow-through of all VIP and Tour VIP requests.
Works with other staff to ensure awareness and compliance to all safety and security policies and procedures. Ensures employee and guest safety by participating in proper training and maintenance of equipment and work area
Balances PMS activity at the end of each shift and daily report as required.
Never drops a deposit without a witness.
Accurately counts and accounts for cash banks prior to and at the end of each shift.
Immediately report any guest issues to the Manager on Duty.
Does not participate in personal conversations either in person or on telephone or cell phone.
Assist guest with luggage as needed.
Well-groomed and in uniform while on property.
Does not eat, drink, or smoke in sight of a guest.
Required Skills/Abilities:
Must be highly organized, results oriented with the ability to be flexible and work well under pressure in a fast-paced changing environment.
Must possess the ability to handle stressful situations in a calm, professional manner and exhibit good judgment.
Excellent communication skills. Ability to convey information and ideas through writing, telephone and personal meeting situations; engaging the audience and helping them understand and retain the message.
Must poses a passion to serve.
Skilled at establishing effective relationships with customers and internal partners; requires effective reading, writing and oral comprehension.
Service orientation. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have a valid driver's license and dependable transportation available.
Must have an outgoing personality, be well organized, and detail oriented.
Must be able to work a flexible schedule to include evenings, nights, weekends, and some holidays.
Must have a good work ethic, be honest and work well with others.
Must have good cash handling skills, able to make change, manage cash drawer.
Education and Experience:
Prior customer service experience.
Supervisory Responsibilities:
None.
Physical Requirements:
Stand/walk on feet for 8 hours and work in a restrictive space/environment.
Must have eyesight enabling vision both near and far.
Finger dexterity to type, to write, and work on a computer.
Must speak in a clear, understandable voice, hear at a basic level, and understand English.
Must be able to bend, stretch arms overhead and lift and/or carry up to 30 pounds.
Requirements:
Front Desk Agent at Stay Express Inn Chattanooga
Front desk receptionist job in Chattanooga, TN
Job Description
Stay Express Inn Chattanooga in Chattanooga, TN is looking for one front desk agent to join our 15 person strong team. We are located on 6510 Ringgold Rd. Our ideal candidate is attentive, punctual, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a front desk agent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to hearing from you.
Front Desk Coordinator - Dawsonville, GA
Front desk receptionist job in Calhoun, GA
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
- Full-Time & Part-Time Opportunities Available -
Benefits
$12 - $15/hr + Bonus Potential
Medical & Dental Benefits offered
Schedule Details
Availability to work weekdays and weekends
We close for lunch from 2:00-2:45 Monday-Friday
Full shifts required (work from open to close)
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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Front Desk Coordinator I
Front desk receptionist job in Cleveland, TN
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
High School Diploma or equivalent required
One (1) year of administrative experience preferred
Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
Front Desk Agent - Amicalola Falls Lodge
Front desk receptionist job in Calhoun, GA
Job Description
We are looking for a friendly, outgoing person to work as a Guest Services Representative at the Front Desk at the beautiful Amicalola Falls State Park & Lodge!
This position can be either Full Time or Part Time.
Essential functions of the position:
Greets, registers and assigns rooms to guests
Issues room key
Assists in pre-registration and blocking of reservations when necessary
Becomes familiar with all park services/features, lodge amenities, local attractions/entertainment, shopping/dining and travel directions to respond to guest inquiries accurately
Keeps records of room availability and guest accounts
Computes bill and collects payment for guests
Makes and confirms reservations
Posts charges such as room, food or telephone to guest accounts
Follows all cash handling procedures as established by Accounting
Develops a thorough knowledge of room types, locations and selling strategies
Knowledge of amenities and hours of operation
Answers phones, directing calls to proper locations
Ensures clean, orderly and attractive conditions of the lobby area
Medical Receptionist (Bilingual, Spanish/English)
Front desk receptionist job in Dalton, GA
Job DescriptionDescription:
Georgia Spine & Orthopaedics is a comprehensive spine and orthopedics care provider in Georgia. Our locations include Atlanta, Columbus, Gwinnett, Marietta, Tucker, Stockbridge, Dalton, Roswell, and the Surgery Center of Roswell. We specialize in offering cutting-edge treatment with a conservative approach.
We are growing and seeking an enthusiastic Medical Receptionist to join our Dalton and Chattanooga team.
Our ideal candidate is bilingual, willing to travel between our Dalton and Chattanooga offices, has a strong desire to help others, and works well on a team.
The Medical Receptionist serves as the first point of contact with each of our customers. This position includes greeting patients, checking in and out, and answering phones. It reports directly to the office manager of the assigned location.
Medical Receptionist Responsibilities
Ensuring all appointments have been scheduled appropriately with the correct provider, time, and location.
Ability to answer general questions for patients, such as:
Account Balances (The back office determines the balance due and communicates via a note in the system for the Front office to collect).
Driving directions to locations.
Appropriate fax numbers for patient information to be sent.
Obtaining correct and up-to-date information on all patients at the time of scheduling and confirming information at the time of registration.
Ensure all co-payments and outstanding balances are collected at the time of registration.
Facilitate calls to the appropriate venue.
Verifying insurance for eligibility and confirming that the necessary authorization for procedures has been obtained.
Scrubbing/prepping all assigned charts on scheduled days.
Check to see if registration has been updated (should be updated every 3 months).
Check to see if your medical history has been updated (should be updated at least once every calendar year).
Make sure insurance eligibility has been verified.
Check for BALANCES and confirm if they need to be collected.
Communicate in notes the information that needs to be collected on patients at the time of registration.
If the patient is new, have a packet ready for them to complete when they arrive, with any other pertinent information.
Maintain good client relations and provide excellent customer service to our patients.
Assist the Office Manager and team in developing policies and plans that will improve the patient flow and minimize patient complaints.
Conduct the research necessary to resolve issues with customers without having to escalate for additional guidance.
Display critical thinking skills in interactions with others.
Utilize effective listening, verbal, and written communication skills when working with others.
Reconcile appointments at the end of each day and provide the Billing Supervisor with the reconciliation.
Document in the notes section of every account when any action is taken, indicating the action, and the next step to resolution, and create a task indicating the next step with a due date for follow-up.
Follow up on all accounts promptly (at least within 30 days) where action was taken to ensure the issue was resolved.
Other duties as assigned or requested.
Requirements:
Candidates must meet the following requirements to be considered:
Medical Experience
Bi-lingual
Medical terminology or the aptitude to learn
Travel is required
Medical Receptionist Benefits and Perks
A great benefits package includes medical, dental, vision, and multiple add-on options.
Paid time off
Paid holidays
Mileage reimbursement and travel stipends are available
Registration Clerk
Front desk receptionist job in Winchester, TN
Schedule:
Full Time
Monday 7am-7pm
Tuesday 7pm-7am
Every other weekend is required (Saturday and Sunday) 7am-3pm
Your experience matters
Highpoint Health - Winchester/Sewanee with Ascension Saint Thomas is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Patient Access Representative Team Lead joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
A Registration Clerk for the Emergency Room who excels in this role:
Collects patient demographic and insurance information for outpatient services.
Collects insurance information from the patient.
Verifies insurance benefits and obtains precertification/authorization as necessary.
Determines and accepts required payments, including co-pays and deductibles at point of service, or refers to financial counselors for follow-up.
Quickly and efficiently expedites the registration process.
Provides a positive first impression of the hospital to the public.
Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
Distributes and explains forms, documents, and educational handouts to patients or family members.
Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
What we're looking for
The ideal applicant for this role will be able to work in a stressful environment with minimal supervision. They will possess critical thinking skills and exercise decisive judgment. Additional requirements include:
High school diploma or the equivalent is required.
Associate's degree is preferred.
Handle with Care Certification is to be obtained within 30 days of orientation and should be maintained annually.
More about Highpoint Health - Winchester/Sewanee with Ascension Saint Thomas
Highpoint Health - Winchester with Ascension Saint Thomas and Highpoint Health - Sewanee with Ascension Saint Thomas (formerly Southern Tennessee Regional Health System - Winchester and Southern Tennessee Regional Health System - Sewanee) serve the communities of Southern Middle Tennessee with comprehensive, high-quality care. The recent rebrand reflects a continued commitment to clinical excellence, compassionate service, and enhanced regional collaboration.
Highpoint Health - Winchester with Ascension Saint Thomas is a 157-bed facility that includes 131 licensed acute care beds and 26 skilled nursing home beds. Fully accredited by The Joint Commission, the hospital offers a wide range of inpatient and outpatient services supported by a qualified and diverse medical staff. Key services include a 10-bed Intensive Care Unit (ICU), a 12-bed Geriatric Psychiatry Unit, and a 12-bed Acute Inpatient Physical Rehabilitation Unit. The facility also features a Skilled Nursing Unit, Sleep Lab, Cardiac Catheterization Lab, five Operating Rooms, and two Endoscopy Suites. Diagnostic imaging services include MRI, CT, PET/CT, Mammography, Nuclear Medicine, Ultrasound, and X-ray. The hospital's 13-bay Emergency Department sees more than 15,000 patient visits annually.
Highpoint Health - Sewanee with Ascension Saint Thomas, located on the campus of the University of the South, is a 41-bed facility offering 21 general acute care beds and 20 skilled nursing beds. It includes a 4-bay Emergency Department that treats more than 5,000 patients each year. Known for its individualized care and strong connection to the community, the Sewanee campus provides high-quality healthcare in a setting defined by collaboration, compassion, and service.
Together, the Winchester and Sewanee campuses are united in their mission of making communities healthier.
EEOC Statement
“Highpoint Health - Winchester/Sewanee with Ascension Saint Thomas is an Equal Opportunity Employer. Highpoint Health - Winchester/Sewanee with Ascension Saint Thomas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
Auto-ApplyFront Desk Agent
Front desk receptionist job in Powells Crossroads, TN
Job Description
Job Responsibilities:
Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building - electrical outage, water line breaks, etc.) in a timely manner.
Essential Functions:
Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.
Secures payment; verifies and adjusts billing. Verifies customers' credit, and establish how the customer will pay for the accommodation. Computes bills, collects payments, and make change for guests.
Keeps abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings.
Maintains proficiency in all location computer and software systems.
Issues room keys, identifies and explains room features to guests. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest.
Keeps records of room availability/inventory management, and guests' accounts.
Performs bookkeeping activities including running reports, posting payments to guest folios.
Records guest comments or complaints, referring customers to General Manager as necessary.
Contacts housekeeping or maintenance staff when guests report problems.
Responds to emergency situations.
Cleans and maintains common areas within the hotel: hallways, lobbies, restrooms, corridors, elevators, stairways, to La Quinta standards.
Assists guests in checking in or out as directed by the General Manager.
Keeps store rooms in clean, safe, and organized condition at all times.
Assists other employees in completing their respective duties, as necessary, to achieve guest ready rooms, public areas, and outstanding customer service.
Cleans and maintains lobby, entrance doors including snow removal from entrances, sidewalks, and emergency exits.
Works in laundry room area loading and unloading washers and dryers and folding items.
Notify General Manager or Maintenance Technician of any major repairs.
Provides inventory management to ensure property is equipped with necessary parts and supplies.
Serves as Manager-on-Duty in General Manager and/or Lead GSR absence.
Prepares housekeeping duty rosters for move-out and stay-over cleans.
Inspects/stocks housekeeping carts for service preparedness.
Inspect rooms for guest readiness.
Other duties as assigned.
Essential Functions are not all inclusive; other duties may be assigned.
Competencies:
Adaptability and flexibility - Displays the capability to adapt to new, different, and changing requirements.
Communication - Convey information clearly, correctly, and succinctly.
Dependability and reliability- Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.
Integrity - Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.
Interpersonal Skills - Displays the skills to work effectively with others.
Professionalism - Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.
Skills/Qualifications:
High school diploma or equivalent.
1-5 years' prior guest service experience in a hotel is preferred.
Must have computer skills; the ability to access and accurately input information into a computer system.
Must maintain a professional appearance and demeanor.
Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers.
Must have flexible schedule.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Frequent lifts, carries, or otherwise moves and positions objects weighing up to 50 lbs.
Frequently bends, kneels, crouches.
Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting.
Exposure to adverse weather conditions, hazardous chemicals, odors, dirt and dust.
Weekend Veterinary Receptionist (Part-Time)
Front desk receptionist job in Chattanooga, TN
Job DescriptionDescriptionAnimal Emergency & Specialty Center (AESC) in Chattanooga is seeking an experienced Veterinary Receptionist (WEEKEND ONLY) to join our dynamic, fast-paced, and compassionate team. As a leader in emergency and specialty veterinary care, we are looking for a dedicated individual to provide exceptional customer service while supporting the clinic's operational needs during our busy weekend shifts. This is an exciting opportunity for someone with prior experience in a veterinary practice, animal emergency care, or specialty veterinary setting who thrives in a high-volume environment and enjoys making a meaningful impact on both patients and their owners.
Location: 6393 Lee Hwy, Chattanooga, TN 37421
Hours: Friday - Sundays, 7:00am to 3:00pm -
excellent opportunity to supplement income for your weekday commitments!
Hourly Wage: $16.00 - $18.00 per hour (Based on experience)
Key ResponsibilitiesClient Relations & Communication:
Greet clients, answer calls, and provide a friendly, compassionate first impression to pet owners arriving for emergency or specialty care.
Gather accurate information about the patient's condition and history to ensure the care team is prepared for treatment.
Act as the liaison between the clients and the veterinary team, ensuring clear communication, empathy, and a high level of service.
Handle sensitive and urgent situations with professionalism and empathy, calming worried clients and providing updates as needed.
Appointment Management & Scheduling:
Efficiently schedule, confirm, and reschedule appointments for emergency visits and specialty consultations.
Ensure accurate data entry of patient information, including detailed medical history and presenting complaints.
Handle high call volumes, triage patient inquiries, and assist clients with emergency admissions or urgent care scheduling.
Patient Intake & Documentation:
Accurately document patient information and updates into the electronic medical record (EMR) system.
Process intake forms, consent forms, and financial documents for emergency and specialty services.
Assist clients with checking in and checking out, ensuring all necessary documentation is completed.
Financial Transactions:
Provide clients with accurate information on pricing, payment options, and financial policies for emergency or specialty services.
Process payments for services, including billing, invoicing, and payment collection, while maintaining confidentiality and accuracy.
Assist with managing outstanding invoices and follow-up on payment plans as needed.
Collaboration & Team Support:
Work closely with veterinarians, technicians, and other support staff to ensure smooth and efficient clinic operations, particularly in high-stress or urgent situations.
Stay informed about the daily schedule, patient flow, and staffing needs to support the clinical team effectively.
Ensure the clinic's front desk area is clean, organized, and stocked with necessary supplies.
Emergency & Specialty Procedures:
Maintain a calm and organized demeanor during emergency situations, assisting with the triage process and ensuring timely client check-ins.
Assist with preparing patient paperwork for specialty procedures, ensuring all records are up-to-date and readily accessible.
Skills, Knowledge & Expertise to be Successful
Experience:
Prior experience as a receptionist, preferably in a veterinary emergency, specialty practice, or high-volume veterinary hospital is strongly preferred.
Experience handling client concerns in stressful situations, including working with emergency cases.
Familiarity with veterinary terminology and procedures, or the ability to quickly learn.
Skills & Attributes:
Strong customer service skills and the ability to handle challenging or emotional situations with empathy and professionalism.
Ability to manage a high call volume, multitask efficiently, and maintain composure during busy or emergency situations.
Excellent communication skills, both verbal and written, with a focus on active listening and clear, concise explanations.
Basic computer proficiency and experience with veterinary practice management software (e.g., Avimark, Cornerstone, or IDEXX software).
Strong organizational skills and attention to detail, ensuring accurate documentation and efficient scheduling.
Ability to maintain a professional and calm demeanor during high-pressure situations.
Education & Certification:
High school diploma or equivalent required.
Veterinary receptionist certification or similar training is a plus, but not required.
Bilingual (English/Spanish) is a plus but not mandatory.
Experience in a 24-hour emergency clinic or specialty veterinary practice.
Familiarity with medical billing, insurance claims, and emergency protocols in veterinary medicine.
Interest in advancing knowledge of veterinary medicine and continuing education opportunities in the field.
What We Offer
Competitive Pay: $16.00 - $18.00 per hour, based on your experience and qualifications.
Onboarding and Training:
Comprehensive onboarding process, including training on veterinary-specific software and protocols.
Continuous learning environment with support from a dedicated team of veterinary professionals.
Weekend Schedule:
Friday's, Saturday's, and Sunday's only from 7am - 3pm - NO OVERNIGHTS
Supportive Team Culture:
Join a team that values collaboration, professional growth, and creating a positive impact in the lives of pets and their owners.
Opportunity to contribute to the life-saving care and compassionate service provided at a highly respected specialty and emergency center.
Front Desk Agent 3PM-11PM
Front desk receptionist job in Chattanooga, TN
Job Title: Front Desk Agent
Department: Front Office
Reports to: Front Office Manager
Status: Non-Exempt / Hourly
Responsible for managing the front desk area, including guest check-in/out process, maintaining data on in-house guests, tracking reservations, special requests, and answering guest calls.
Duties/Responsibilities:
Ensure front desk operations are carried out within the systems and procedures required by brand specific standards.
Working knowledge of all hotel systems including PBX phone system, key system, PMS reservation systems, and brand specific training.
Knowledge of fire alarm system and evacuation procedures.
Mindful of credit responsibility so that suspicious accounts are immediately noted to ensure effective credit control.
Must have good knowledge of surrounding area.
Manage reservations and check-ins to ensure the highest RevPar
Must be responsible for security of guests, fellow employees, and hotel assets.
Must perform any other required duties as requested by Supervisor to aid in better operation of the hotel, restaurant, lounge, and service to the guests.
Keep confidential the business functions of the company including, but not limited to, top accounts, financial status, customer/guest information, employee issues, etc.
Maintains compliance to all front office standard operation procedures: monitors key control, verifies room status information, updates group information, ensures follow-through of all VIP and Tour VIP requests.
Works with other staff to ensure awareness and compliance to all safety and security policies and procedures. Ensures employee and guest safety by participating in proper training and maintenance of equipment and work area
Balances PMS activity at the end of each shift and daily report as required.
Never drops a deposit without a witness.
Accurately counts and accounts for cash banks prior to and at the end of each shift.
Immediately report any guest issues to the Manager on Duty.
Does not participate in personal conversations either in person or on telephone or cell phone.
Assist guest with luggage as needed.
Well-groomed and in uniform while on property.
Does not eat, drink, or smoke in sight of a guest.
Required Skills/Abilities:
Must be highly organized, results oriented with the ability to be flexible and work well under pressure in a fast-paced changing environment.
Must possess the ability to handle stressful situations in a calm, professional manner and exhibit good judgment.
Excellent communication skills. Ability to convey information and ideas through writing, telephone and personal meeting situations; engaging the audience and helping them understand and retain the message.
Must poses a passion to serve.
Skilled at establishing effective relationships with customers and internal partners; requires effective reading, writing and oral comprehension.
Service orientation. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have a valid driver's license and dependable transportation available.
Must have an outgoing personality, be well organized, and detail oriented.
Must be able to work a flexible schedule to include evenings, nights, weekends, and some holidays.
Must have a good work ethic, be honest and work well with others.
Must have good cash handling skills, able to make change, manage cash drawer.
Education and Experience:
Prior customer service experience.
Supervisory Responsibilities:
None.
Physical Requirements:
Stand/walk on feet for 8 hours and work in a restrictive space/environment.
Must have eyesight enabling vision both near and far.
Finger dexterity to type, to write, and work on a computer.
Must speak in a clear, understandable voice, hear at a basic level, and understand English.
Must be able to bend, stretch arms overhead and lift and/or carry up to 30 pounds.
Front Desk - PRN
Front desk receptionist job in Chattanooga, TN
Job DescriptionDescription:
Erlanger Express Care is seeking a friendly, compassionate, and organized Front Desk Office Administrator to join our healthcare team in Chattanooga, TN. The Front Desk Office Administrator will be responsible for providing assistance to our patients and other visitors, maintaining organization in our office, and ensuring that our environment is welcoming, calm, and quiet for our patients and their families.
This is a PRN position and will be scheduled to work on an as-needed basic. Benefits are not available.
Requirements:
ESSENTIAL RESPONSIBILITIES:
· Greet patients, vendors, and other visitors to our medical center
· Answer patient questions and provide assistance when necessary
· Answer the telephone and redirect calls to the appropriate staff member, and respond to voicemails in a timely manner
· Utilize our medical office software to schedule new and follow-up appointments for our patients
· Register new patients and update necessary records
· Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately
· Process patient payments in office
· Maintain confidentiality of all patient records
· Ensure that the waiting room environment remains quiet, calm, and welcoming
· Uphold the positive reputation of our medical center by always treating visitors in a friendly, welcoming, and compassionate manner
REQUIREMENTS AND QUALIFICATIONS:
· High school diploma or equivalent
· Must be flexible with shifts and able to work Monday-Friday 7am-8pm and weekends
· 2+ years of experience working as an administrative assistant or in a relevant role
· Friendly and compassionate disposition
· Excellent organizational and time management skills
· Strong interpersonal communication skills
· Dedication to maintaining confidentiality of all patient records
· Any offer of employment is contingent upon the successful completion of a background check investigation and pre-employment drug test.
Medical Receptionist
Front desk receptionist job in Chattanooga, TN
Job DescriptionBenefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Front Desk Agent
Front desk receptionist job in Powells Crossroads, TN
Job Responsibilities:
Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building - electrical outage, water line breaks, etc.) in a timely manner.
Essential Functions:
Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.
Secures payment; verifies and adjusts billing. Verifies customers' credit, and establish how the customer will pay for the accommodation. Computes bills, collects payments, and make change for guests.
Keeps abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings.
Maintains proficiency in all location computer and software systems.
Issues room keys, identifies and explains room features to guests. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest.
Keeps records of room availability/inventory management, and guests' accounts.
Performs bookkeeping activities including running reports, posting payments to guest folios.
Records guest comments or complaints, referring customers to General Manager as necessary.
Contacts housekeeping or maintenance staff when guests report problems.
Responds to emergency situations.
Cleans and maintains common areas within the hotel: hallways, lobbies, restrooms, corridors, elevators, stairways, to La Quinta standards.
Assists guests in checking in or out as directed by the General Manager.
Keeps store rooms in clean, safe, and organized condition at all times.
Assists other employees in completing their respective duties, as necessary, to achieve guest ready rooms, public areas, and outstanding customer service.
Cleans and maintains lobby, entrance doors including snow removal from entrances, sidewalks, and emergency exits.
Works in laundry room area loading and unloading washers and dryers and folding items.
Notify General Manager or Maintenance Technician of any major repairs.
Provides inventory management to ensure property is equipped with necessary parts and supplies.
Serves as Manager-on-Duty in General Manager and/or Lead GSR absence.
Prepares housekeeping duty rosters for move-out and stay-over cleans.
Inspects/stocks housekeeping carts for service preparedness.
Inspect rooms for guest readiness.
Other duties as assigned.
Essential Functions are not all inclusive; other duties may be assigned.
Competencies:
Adaptability and flexibility - Displays the capability to adapt to new, different, and changing requirements.
Communication - Convey information clearly, correctly, and succinctly.
Dependability and reliability- Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.
Integrity - Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.
Interpersonal Skills - Displays the skills to work effectively with others.
Professionalism - Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.
Skills/Qualifications:
High school diploma or equivalent.
1-5 years' prior guest service experience in a hotel is preferred.
Must have computer skills; the ability to access and accurately input information into a computer system.
Must maintain a professional appearance and demeanor.
Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers.
Must have flexible schedule.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Frequent lifts, carries, or otherwise moves and positions objects weighing up to 50 lbs.
Frequently bends, kneels, crouches.
Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting.
Exposure to adverse weather conditions, hazardous chemicals, odors, dirt and dust.
Auto-Apply