Bilingual (Spanish) Front Office
Front desk receptionist job in Washington, DC
Bilingual (Spanish) Front Office Location: EL SEGUNDO, CA, 90245 Salary: $20.0 - $25.0/hour Experience: 0 Year(s) Looking for a job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office! State Farm Agency, located in El Segundo, CA has an immediate opening for a full-time Bilingual (Spanish) Front Office - State Farm Team Member. Must be fluent in both English and Spanish. Responsibilities include but not limited to:
Perform administrative and office support activities. Duties may include fielding telephone calls, receiving and directing visitors, and working with in-house systems.
Be the first point of contact and redirect calls or handle based on customer needs
Handle incoming and outgoing mail
Update policyholder's contact information such as phone number and email address
Print and fax proof of insurance or send proof of insurance to the customer
As State Farm Agent Team Member, you will receive...
Hourly pay
Eligible for benefits after 6 months of employment
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Bilingual Spanish/English
Dependable and have a track record of providing excellent customer service to client
Quick learner with excellent phone skills/manners
Excellent communication skills - written, verbal and listening
Must have a dependable vehicle to and from work
Property and Casualty (must be able to obtain)
Life and Life license (must be able to obtain)
Must have a clean criminal background/ Background check will be performed
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
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Receptionist
Front desk receptionist job in Washington, DC
Who We Are
Our purpose at CloudHQ is to provide flexible, efficient and resilient data center solutions to businesses of all sizes. Our growing organization was founded by the pioneer of data center REITs. CloudHQ has state-of-the-art data center sites located in two Northern Virginia locations, as well as London, Frankfurt, Paris, Milan, and Sao Paulo, and we anticipate exponential growth over the next several years both in the US and abroad.
What The Role Entails
CloudHQ's Receptionist manages the front desk of the CloudHQ corporate headquarters. He/she will provide proactive administrative support for the CloudHQ corporate team and will provide exceptional customer service for guests and visitors.
The receptionist role will primarily focus on providing a welcoming and professional first impression to visitors and clients by greeting them, answering phone calls, directing them to the appropriate person, and maintaining a well-organized reception area; acting as the face of the company with strong communication and customer service skills while handling administrative tasks as needed.
This is an office-based position, primarily stationed at the front desk of a three-floor office suite. Applicants should be excited by the opportunity to work with a great team in a fast-paced and agile environment where learning opportunities are limitless and problem-solving skills are tested daily.
What you will get to do
Under the direction of the Office Administrator:
Provide Excellent Customer Service
Welcome visitors and guests, directing them to the right person, department and respective meeting areas
Assists employees, visitors, and callers by providing a supportive and welcoming environment
Reception Area Maintenance
Ensures the reception area is clean, organized, and presentable
Mail and Package Handling
Receives, stamps, sorts, and distributes incoming mail. Where employees are not on-site, scans and emails documents, mindful of time sensitivity
Reviews and signs for all packages and deliveries
Office Security and Safety
Ensures proper procedures are followed as it relates to visitors, whether planned or unplanned
Restricts office access to unauthorized visitors
Participates in emergency planning initiatives including maintaining up-to-date CPR and AED certifications (to be provided by company)
Administrative Support
Answering incoming calls, checks voice mails, and directs as needed
Provides administrative support as needed to include expense reports, meeting schedules, conference room reservations, and travel arrangements as needed
Supports Accounting team on expense management efforts (e.g. collecting/validating receipts on expense reports)
Collaborates with Office Admin team on any office support tasks
Oversee Building and Office Access Management (Kastle)
Assigns new employee building access cards
Assign visitors temporary access cards and maintain the CloudHQ guest pass sign out and in sheet
Complete all gym membership access requests
Maintain Records
Filing and keeping documents organized
Provide back-up support for Office Administration team members as needed and work with the administrative team on various other projects
What you bring to the role
High school diploma
Superior front desk management experience that provides top-notch customer service
Professional demeanor and presentation, with excellent customer service skills
High degree of professional discretion and confidentiality on matters of sensitivity
High degree of accuracy and attention to detail
Proficiency with Microsoft Office Suite
Strong verbal and written communication skills
Exceptional organizational skills
Ability to handle and prioritize multiple tasks effectively
What We Offer
CloudHQ's people and culture are the most enriching aspects that make us a great place to work. We are strengthened by industry experts who bring extensive knowledge, skill, and experience; leaders who bring vision, innovation, and commitment to our people; and an expanding team of individuals who believe in that vision and bring their best to support their customers and team.
Our full-time employees enjoy competitive compensation and rewarding incentives, comprehensive benefits (medical, dental, vision, life insurance, disability), 401(k) with match, 12 paid holidays, generous PTO, development opportunities, and the ability to closely impact and contribute to the growth of an exceptional organization.
Equal Employment Opportunity
CloudHQ is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other legally protected status.
Front Desk Administration/Program Planning Associate
Front desk receptionist job in Washington, DC
Responsibilities
Peraton is seeking a driven Front Desk Administrator to join our team on-site in Washington, DC. Our unique program provides information management and information technology (IT) support for critical technical work to operate and maintain the classified networks for executive-level government leaders.
Our program delivers high-profile, technical infrastructure support for our customer and its relative nodes over the world. The team provides Personnel Management, Systems Engineering and administration, Software Engineering (Sharepoint Development and Project Management/Systems Integration support), and Facility Management (Voice/Video Network Integration and Engineering) solutions.
The Front Desk Administrator will be responsible for but not limited to:
Perform analysis, development and review of program administrative operating procedures.
Monitor and maintain the physical security of the conference facilities.
Schedule, verify and support conference room meeting housed by Senior Leadership.
Support meetings chaired by high priority customer officials.
Ensure conference rooms are managed in accordance with the protocol for executive-level meetings in accordance with customer Standard Operating Procedures (SOP).
This support has direct interface with senior government leaders and officials.
**This role requires 100% on-site support M-F**
**All contractor personnel supporting this program are considered mission essential, emergency mission essential and weather emergency essential**
Qualifications
Required Qualifications:
Must have an active/current Top Secret Security Clearance with SCI eligibility.
Bachelors Degree with five (5) years of experience, Master's Degree with three (3) years of experience; PhD with no years of experience; High School Diploma/GED with eight (8+) years of experience.
At least three (3) years of experience in high level corporate or Government environments in support of senior management or executives.
Proficient in MS Office Applications and able to become proficient in stand-alone applications.
Has strong organizational and time management skills, possesses expertise in identifying inefficiencies, implemented, and developed new processes and procedures and SOP's as well as experience managing complex schedules, programs, calendars, projects, and assignments with competing priorities across multiple time zones.
Understanding and experience in conference coordination, managing, and scheduling, confidentiality and integrity, security protocols, and ADA requirements.
Desired Qualifications:
Prior experience as an admin assistants, executive assistants, or front desk reception.
Prior experience supporting direct C-level executives.
Prior Service U.S. Military, Current U.S. Military Reservist or U.S. Military National Guards.
Salary Range Estimates:
The estimate displayed represents the typical salary range for this position and is just one component of Peraton's total compensation package for employees.
Benefits:
At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range $66,000 - $106,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
Auto-ApplyFront Desk Staff (Part-Time)
Front desk receptionist job in Washington, DC
As a Part-Time Front Desk Associate, you'll be responsible for providing exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Assists with general concierge services and performs administrative clerical, Word and Excel document work. Walks the building premises as directed for monitoring purposes.
Schedules: We are hiring multiple people for different shifts. 16 hours per shift. Options: Monday - Friday 4pm - 12am, (Flexible) Friday - Sunday 8am - 12am (flexible)
Your Responsibilities:
* Provides exceptional customer service.
* Meets and greets residents; checks guests and service providers in/out.
* Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
* Assists with general concierge services and performs administrative clerical, Word and Excel document work.
* Walks the building premises as directed for monitoring purposes
* Monitors and controls access to the building
* Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary
* Provides general concierge services as well as administrative clerical work when needed
* Helps maintain a safe and secure environment throughout the building/property(s)
* Walks the building premises as directed for monitoring purposes
* Have the ability to understand and complete all required forms
* May be assigned other duties by supervisor
Skills & Qualifications:
* Ability to manage multiple priorities
* Demonstrates excellent customer service, communication and time management skills.
* Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel.
* Command of information system hardware/software is preferred
* Good written and verbal communication skills
* Strong customer service and interpersonal skills required
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Ability to lift 30 - 50 lbs
* Requires standing, sitting position for long periods of time, walking and occasional climbing when necessary
* Handle, finger, grasp and lift objects and packages; must be able to reach with hands and arms
* The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
* Must have the ability to detect auditory and/or visual emergency alarms
* Occasional overtime may be required
* Must have the ability to work extended/flexible hours, weekends, and attend Board meetings.
Compensation:
$19.00 - $22.00 per hour
Disclaimer Statement:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Receptionist
Front desk receptionist job in Washington, DC
Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA's Washington Wizards, WNBA's 2019 Championship Washington Mystics, NBA G League's Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.
In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals', Wizards', and Mystics' games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.
In addition to Capital One Arena - a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University's campus).
In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook.
MSE opened "District E powered by Ticketmaster" in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.
MSE proudly promotes its core values for all those that interact with the company. As a member of our team:
* You will provide first-class customer service and value for our fans.
* You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
* You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
* You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
* You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
* You will innovate. We are nimble and first to market. We are not averse to risk.
* You will have fun. We are in the business of happiness.
Position Overview:
The Receptionist serves as the first point of contact for guests and answers phones while providing exceptional customer service while supporting daily administrative operations to ensure a welcoming and efficient office environment.
Are you an experienced administrative professional who is organized and deadline-orientated and loves sports? We'd love to hear from you!
Responsibilities:
* Greet and assist visitors upon arrival, ensuring a positive first impression and directing guest as needed.
* Screen and route incoming calls efficiently, ensuring inquiries are directed to the appropriate personnel or department.
* Provide basic information about the company and its services to visitors and callers.
* Monitor visitor access and ensure compliance with security procedures.
* Maintain a clean and organized reception area.
* Provide general administrative support to staff and management.
* Assist with event coordination and logistics as needed.
* Other duties as assigned.
Minimum Qualifications:
* Bachelor's degree preferred.
* 1-2 years of experience as a receptionist.
* Knowledge of Microsoft Office applications I.e. Word, Excel, Outlook, Teams.
* Excellent interpersonal, written, and verbal communication skills.
* Deadline driven with excellent attention to detail.
* Organizational skills, able to efficiently balance several projects at once, prioritizing as needed.
* Ability to maintain confidentiality of company information.
* Flexibility to work evenings, weekends, and holidays as needed.
Pay Range: $24.04/hr USD.
Benefit Eligibility: This role is eligible to participate in health and welfare benefits.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Receptionist
Front desk receptionist job in Washington, DC
Job DescriptionSalary: $20 - $24, commensurate with epxerience
available starting in January of 2026 ***
The New Living Health Care, LLC Office Coordinator will perform a variety of administrative and clerical tasks. Duties of the Office Coordinator includes manning the front desk, greeting the consumers and visitors directing them to the appropriate staff member. He/she will answer the telephone at the front desk and direct calls accordingly. Provide clerical/administrative support to managers and assist in the daily office needs managing the agencys general administrative activities. These duties will include but, not limited to administrative tasks. This position will also include performing other clerical/administrative duties as assigned by the Clinical Director.
Duties and Responsibilities
The New Living Health Care, LLC Office Coordinator responsibilities include the following functions and may be changed at any time based on the agencys needs.
Coordinate schedules to support an open access model and ensure that clerical work processes are completed properly.
Communicates information to senior staff within 1 hour of notice of prescription refills or requests.
Supply the Senior Manager with the appropriate documents and forms as applicable.
Completes clerical duties including answering phones, responding to emails, and processing consumers for intake.
Answer all phone calls inbound to NLHC rings in courteous and professional manner
Assure Front Desk keeps up with persons coming in and out of the facility to ensure safety as priority
Sort and appropriately allocate mail
Schedule appointments as required, to include initial and followup appointments
Documents no shows and appointments as needed
Ensure all items scanned are uploaded by the close of business
Compile a list of needed supplies and email to the Manager
Participate in staff meetings, in-service training and staff development programs, conferences and related programs as requested and/or require
Follow NLHC policies and procedures to ensure quality care.
Perform all other duties as assigned
Open and close office as needed
BENEFITS
This position is a full-time position which qualifies the selected applicant for New Living Health Care, LLC fringe benefits. The hours are traditional office work hours which are 9:00 am 5:30pm; however, there could be some Saturday work requirements for this position. Please note that leave requests cannot be utilized until the probationary period has been satisfied.
Fringe Benefits are as follows:
Vacation: Full-time employees will earn 3.34 hours of vacation per pay period, up to a maximum of eighty (80) hours (2 weeks) every twelve months. Employees are not eligible to use accrued vacation time until they have successfully completed the probationary period.
Sick Leave: All full-time staff will accrue 3.33hrs per month up to 5 days (40hrs) per year.
This leave carries over from one year to the next. Any absence due to illness in excess of three contiguous days must be substantiated by a doctor's note to be submitted upon the employee's return. Employees are not eligible to use accrued sick time until they have successfully completed the probationary period.
Bereavement Leave: All full-time staff will have three bereavement days annually for immediate family only. This leave does not carry over from one year to the next. Leave will be provided on the anniversary date of hire. Employees are not eligible to use accrued bereavement time until they have successfully completed the probationary period.
Holidays: Full-time employees will receive 9 paid holidays each year. An annual schedule will be published each year to notify employees of the holiday schedule for the year.
Health Insurance: NLHC offers health insurance for all full-time employees after the 90 day probationary period. The company will pay 50% of the premium. The employee is responsible for 50% of single coverage. The employees share will be deducted from their payroll check.
Should the employee choose to add a spouse or dependent to the health insurance the employee will be required to pay 100% of the coverage premium.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Computer literate with proficiency in Microsoft Office Suite and Google Workspace.
Ability to work in a team setting.
Excellent oral and written communication skills and comfort level in organizing and developing including formal presentation skills before both small and large groups.
Demonstrated ability in problem solving and negotiation.
Outstanding time management
Be sensitive, flexible and responsive to gender, race, ethnicity, socio-economic status, religion, age, sexual orientation or any other special needs as reflected in the ability to communicate with staff and/or residents.
Respect the privacy of clients in accordance with HIPAA standards and hold in confidence all information obtained in the course of professional service.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to walk; sit and use hands to finger, handle, or feel. The employees must be able to lift 25 -40 pounds related specifically to miscellaneous office assignments. He/she must be able to stand, walk, sit and drive as needed throughout the day for extended periods of time. He/she must also be in good physical condition to perform job duties requiring frequent use of the entire body. The receptionist is required to frequently use a computer and phone for extended periods of time, and will be frequently required to complete tasks in an environment where interruptions may be constant and background noise is present.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
EDUCATION & EXPERIENCE:
A High School Diploma or GED is required for this position. Two years of experience should be directly related to public health or in another position with the provision of social services, supportive services, personal care or related duties. MUST HAVE EXCELLENT COMPUTER SKILLS preferably Microsoft Office and Google Workspace.
APPLICATION PROCESS
Emailing your resume is STRONGLY preferred. Please email all applications to ************************** to the attention of Human Resources. While this position description is intended to be an accurate reflection of the current position, it is not necessarily inclusive of all responsibilities, duties, efforts, requirements, or expectations of this position. Management reserves the right to revise this description to include or remove tasks as circumstances change and the needs of the organization dictates.
Easy ApplyAgent Front Desk - The Willard InterContinental Washington
Front desk receptionist job in Washington, DC
About Us
IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True Hospitality for Good - comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights.
Five visionary brands - InterContinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels - make up our luxury collection. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travelers in over 430 hotels and resorts in 100 countries around the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guestsunforgettable and unparalleled experiences.
About the hotel
The Willard InterContinental Washington, DC is one of the most iconic hotels in the Nation's Capital. Since 1818, the Willard InterContinental Hotel has played host to the world's social and political elite. Often referred to as the ‘Residence of Presidents', The Willard has welcomed U.S. presidents, foreign dignitaries and celebrities, as well as has been the site of many historic moments in U.S. history. Located in the heart of the nation's capital on Pennsylvania Avenue, the Willard continues to be the hotel of choice for heads of state and leaders of the world's business, cultural, social and political sectors.
About the Front Desk Agent position
First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
A little taste of your day-to-day
Every day is different, but you'll mostly be:
Kicking off truly memorable guest experiences with the warmest of welcomes
Acknowledging IHG Rewards Club members and returning guests in person or over the phone
Taking, managing, and receiving payments for guest bookings
Making the check-in and check-out process feel swift and seamless
Staying a step of our guests' needs to anticipate requests and offer tailored recommendations
Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations
What we need from you
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories
Fluency in the local language - extra language skills would be great, but not essential
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computer skills
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
The hourly pay rate for this role is $26.27. This rate is only applicable for jobs to be performed in Washington, DC. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
You can apply for this role through the link below (or through the internal career site if you are a current employee).
Note: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives.
IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family.
At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Auto-ApplyReceptionist
Front desk receptionist job in Washington, DC
Veteran Firm Seeking a Receptionist for an Onsite Assignment in Washington, DC My name is Stephen Hrutka, and I lead a Veteran-owned consulting firm in Washington, DC, focused on strategic sourcing, supply chain, and IT Staffing. We seek to fill a Receptionist role for the District of Columbia - Department of Health in Washington, DC.
The ideal candidate is a DMV resident with 1-2 years of experience greeting visitors, managing calls, making appointments, and performing routine clerical work.
If you're interested, I'll gladly provide more details about the role and further discuss your qualifications.
Thanks,
Stephen M Hrutka
Principal Consultant
***************
Executive Summary: HRUCKUS is looking for an experienced Receptionist to provide temporary staff support services to the DC Department of Health.
Position Description: The Receptionist is the first point of contact for visitors, responsible for greeting them, determining the nature of their visit, and directing them appropriately. The role also involves managing phone calls, recording messages, making appointments, and performing other routine clerical work on a computer.
Position Responsibilities:
* Greet visitors, determine the nature of visits, and direct them to the appropriate person.
* Keep a log of visitors and issue visitor passes.
* Record and transmit messages, keep records of calls placed, and provide information to callers.
* Make appointments.
* Work on a computer and perform other routine clerical work.
Position Requirements:
* 1-2 years of experience in a receptionist or administrative role.
* Experience greeting visitors and directing inquiries.
* Proficiency in managing phone calls and messages.
* Ability to perform routine clerical work using a computer.
Details:
* Job Title: Receptionist
* Location: 2201 Shannon Place, SE, Washington, D.C. 20006
* Job Duration: 1-year contract with a high possibility for extension
* Pay Range: $17.50 to $22.86 an hour
This pay range reflects the current Service Contract Act (SCA) wage determination for Receptionists in Washington, DC for 2025. The minimum represents the entry-level SCA wage. The maximum includes both the highest grade receptionist wage plus the federally required Health & Welfare (H&W) benefit, capped at $5.36/hour.
* Employees enrolling in benefits receive the SCA wage plus the value of employer-sponsored benefits (medical, dental, vision, paid leave), with the employer contribution capped at the current SCA H&W rate. If benefit costs exceed this cap, the employee may elect to pay the difference.
* Employees who decline employer-sponsored benefits may receive a higher hourly rate, up to the posted maximum, with H&W paid as additional taxable compensation.
* All rates and benefit offerings comply with federal SCA law and District regulations.
Actual pay within this range depends on assignment level, experience, and benefit selection/enrollment. All administrative SCA roles also include eligibility for paid sick leave, paid holidays, and other required leave per law.
Front Desk Administrator
Front desk receptionist job in Washington, DC
Front Desk Requirements: - Experience in front desk administration including greeting patients, scheduling appointments, maintaining accounts receivables, customer service, billing procedures, Insurance verifications, and more. - Excellent Communication skills and organization a MUST
- Professional appearance
- Must have a GREAT attitude, multi-tasker, strong work ethic and willingness to learn.
- Comfortable with collecting payments and working with collections accounts.
- Minimum of 2 years experience, Dental experience is a MUST
- Minimum of 3 years expericence with any Dental Practice Management System (Easy Dental and Open Dental experience a plus)
- Experience with daily close out procedures
Overall:
- Well versed in OSHA and HIPAA standards
- Flexible to work evenings and weekends as needed.
- Able to maintain calm demeanor under fast paces while maintaining organization and meeting the demands of our Patients, Doctors and Corporate Directors
- Must be a self starter, taking initiative with minimal supervision
- Additional duties apply, but are not limited to general housekeeping, local marketing and other duties as directed by Corporate Directors.
Ideal Candidates will be pre-screened and are subject to a criminal/misdemeanor and credential background check.
Please submit your interest with complete contact information, cover letter, references (a plus) and resume.
List your history salary
*note if a salary history is not provided we will NOT consider your resume
Front Desk Agent
Front desk receptionist job in Washington, DC
Why us?
Sage Hospitality is set to hire an accomplished team member at Homewood Suites by Hilton Washington DC Capitol- Navy Yard. We are seeking a teammate to contribute to the property by being influential, driven, and ultimately committed to the continued growth and success of the hotel
and community!
Nestled in the heart of DC's fastest emerging neighborhood along the Anacostia River, Homewood
Suites by Hilton™ Washington DC Capitol Navy Yard is the premier choice for your getaway. Our all-
suite Washington Navy Yard hotel is just footsteps away from the Washington National's ballpark
and is proud to be an official partner and passionate supporter of the Nationals. With many new
restaurants, stores, outdoor concerts, and a vibrant waterfront along the Anacostia River, guests will
find it's easy to ‘Be At Home' during their stay. Featuring a modern glass facade and contemporary
décor, our hotel celebrates the energy of the Navy Yard neighborhood with floor-to-ceiling windows
and Washington Nationals memorabilia along with all the other amenities of the Homewood
Suites. Unique to our property we have modern rooftop terrace equipped with gas grills, a pop-up
bar, and panoramic views of Washington DC, including historic attractions such as the U.S. Capitol
and the Washington Monument.
Feel at home at the Homewood Suites Washington DC Capitol- Navy Yard
Job Overview
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
None required
Knowledge/Skills
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits
2 Medical plans to choose from, available on the first day of the month coinciding with or following the hire date.
Dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Paid time off for vacation, sick time, and holidays
Employee assistance program
Tuition Reimbursement
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
Salary USD $19.00 - USD $20.00 /Hr.
Auto-ApplyFront Desk Coordinator - CAQ
Front desk receptionist job in Washington, DC
Front Desk Coordinator - CAQ - (25000067) Description ABOUT THE ROLE The Front Desk Coordinator serves as the first point of contact, creating a warm and welcoming environment for staff and guests while ensuring exceptional customer service. This role supports CAQ administrative operations with professionalism, efficiency, and a strong commitment to quality, accountability, and teamwork.
The Front Desk Coordinator is responsible for maintaining an organized, well-functioning office space and assisting with administrative, financial, and operational tasks to enhance overall efficiency.
Qualifications WHAT YOU'LL BE DOING:Office Operations· Provide front desk coverage from 8:00 AM - 5:00 PM, with allowances made for one remote workday based on office needs.
Greet visitors warmly, assist with inquiries, and ensure a positive experience for all guests.
· Answer all calls to the primary office line, screen and direct inquiries, and provide prompt and professional responses.
· Oversee the cleanliness and orderliness of the reception area, meeting rooms, and common spaces.
Ensure areas are well-stocked and maintain office plants.
· Receive, sort, and distribute incoming mail and packages.
Manage outgoing mail procedures, including scheduling couriers when necessary.
· Manage the electronic access control system for the suite, fob/card programming, and visitor registration, ensuring secure entry in coordination with building security.
Maintain an adequate supply of access cards and request replacements as needed.
· Act as the primary liaison for facility-related needs, including work orders, pest control, janitorial services, and general maintenance.
Notify staff of any office disruptions and oversee the resolution of facility issues.
· Manage office assets, including copiers, kitchen appliances, furniture, and associated keys.
Ensure new employees have properly equipped workspaces and coordinate any changes to the office layout.
Maintain an accurate inventory of office and kitchen supplies, placing timely orders while staying within budget.
· Work closely with CAQ's Event Manager to ensure all meeting needs are met.
Coordinate and set up meeting rooms, ensuring proper arrangement of furniture, materials, and technology.
Assist with reserving conference room spaces and addressing any logistical requirements.
· In collaboration with the CAQ Events Manager, coordinate food services for meetings, including setup, breakdown, and cleanup.
Maintain the office kitchen and breakroom by keeping supplies stocked, monitoring expiration dates, and ensuring cleanliness and organization.
· Act as backup support to the IT Manager with: IT hardware inventory; conference room AV equipment, assisting staff with system connectivity; and ad hoc tasks, as needed.
Expense Reconciliation· Serve as backup support to the Sr.
Manager, Office Operations & HR to ensure all new vendors are registered accurately.
Submit contracts for processing, track approvals, and maintain proper documentation.
· Reconcile and process invoices within a timely manner.
Maintain accurate financial records for tracking office expenses.
· Reconcile CAQ's corporate credit card transactions, ensuring timely processing and accurate documentation.
General Administrative Support· Assist team members with administrative tasks, including time and expense report processing, travel arrangements, scheduling, and ad hoc tasks.
· Schedule and organize internal and external meetings, maintaining checklists, tracking requests, and ensuring all logistics are in place.
· Maintain and coordinate team calendars, appointments, calls, meetings, and travel itineraries, ensuring all information is updated and accurately reflected.
· Prepare and send email communications to staff regarding important updates, reminders, and organizational programs such as the gym reimbursement, You Earned It, and building events.
WHAT YOU'LL BRING TO THE ROLE:· Strong interpersonal, communication, and organizational skills.
· Advanced proficiency with Microsoft Office 365, particularly Outlook, Word, Excel, and PowerPoint.
· Strong time management skills with the ability to prioritize and complete multiple tasks efficiently, accurately, and seamlessly while supporting other team members.
· Excellent organization skills and attention to detail.
· Ability to edit written documents and publications.
· Resourceful self-starter who takes initiative on tasks and requests.
· Demonstrates transparency, sound judgment, discretion, and the highest levels of confidentiality.
· Possess good sense of Situational Awareness at a corporate level.
· Flexibility to work extended hours as required, given minimal advance notice.
WHAT YOU NEED TO SUCCEED:· High School degree / GED· Minimum of 3-5 years of successful administrative support experience in a professional office environment supporting multiple team members or hospitality role.
· Brings professionalism and warmth to every client and team interaction.
WHAT WILL SET YOU APART:· BA degree a plus· Working knowledge of Salesforce (or similar CRM) and project management software a plus.
COMPENSATIONThe anticipated salary range for this position is $58,513 - $68,839.
The actual salary offered will be determined based on job-related factors allowed by law, including experience, training, geographic location, certifications, market conditions, departmental budgets, and job responsibilities.
The CAQ provides a comprehensive benefits package, including medical, dental, vision, 401(k), holiday pay, vacation, and more.
For an overview of our benefits, please visit the following link: ************
thecaq.
org/careers.
ABOUT THE CAQThe Center for Audit Quality (CAQ) is a leading non-profit organization dedicated to enhancing investor confidence and public trust in the global capital markets.
We support the auditing profession by providing thought leadership, fostering collaboration, and addressing emerging areas of assurance.
Primary Location: US-DC-WashingtonWork Locations: CAQ 555 13th Street NW Suite 425E Washington 20004Job: Administrative/ClericalOrganization: ASSNSchedule: Regular StandardJob Type: Full-time Travel: NoJob Posting: Oct 22, 2025, 5:09:44 PM
Auto-ApplyFront Desk Administrator
Front desk receptionist job in Washington, DC
Come join our growing team!
If you are looking for a rewarding role with opportunities for growth at a company that values integrity, innovation, and teamwork, look no further! Barkan Management Company is a leading property management firm serving over 200 residential communities across 8 states, with regional offices in Boston and Washington D.C.
Founded in 1964, we have over 50 years of experience in real estate, specializing in community association and multi-family management, encompassing market rate and affordable housing. Our team of over 800 talented professionals shares a commitment to delivering unparalleled service, maintaining the highest quality standards, and exceeding client expectations. Join us as we continue to redefine the standards of excellence in property management!
Who we need:
The Concierge will maintain a secure environment for the residents; ensuring that all residents and visitors are properly greeted and screened. The Concierge will provide residents with personal services in an efficient, responsive, and professional manner. The Concierge will be stationed at the front desk and will report to the Property Manager.
What you'll do:
Maintain complete knowledge of rules, regulations, and policies
Welcome/greet all residents and guests to the property in a professional manner reflecting a willing attitude to accommodate.
Announce all guests to units.
Become knowledgeable with building service providers, i.e., limousines, taxis, cleaners, pet services, food delivery, and the like.
Ensure that the front lobby is always well maintained; weather mats installed during inclement weather and removed immediately following; chipped paint addressed immediately, proper lighting, panel, and desk polished, and the like.
Receive calls from residents for personal services and coordinate the same with the Page. Ensure that all requests are met in a timely manner.
Supervise the activities of Page staff assigned to a daily shift, check for proper uniform and attendance. Make sure that all services are provided in a friendly courteous, professional manner.
Ensure that the front desk is always covered.
Accept deliveries in accordance with approved policy, mail, and dry cleaning, and maintain logs associated with each task.
Receive calls from residents for maintenance or service and forward them to the appropriate person during routine business hours. For after-hour service requests, assess if the issue can wait until the next business day and login work order on Building Link. If appropriate notify maintenance on call to assist.
Maintain strict adherence to key control policy, requiring that all visitors needing a key to be authorized to enter the unit. Log in all key requests.
Ensure that all contractors entering the front lobby are properly badged observing the policy that tools are not allowed through the front door.
Enforce the building rules and regulations as provided by the Board of Managers. Ensure that all contractors have security badges before entering the building.
Carefully monitor all security and life safety systems and report problems to building security as well as the General Manager.
Welcome new residents and assist with coordinating the delivery of newspapers, cable TV, peapod delivery laundry services, etc.
Provide information about local activities and events throughout the city.
Introduce new services and opportunities that may be of interest to owners and residents.
Document all resident requests, complaints, or problems immediately and notify designated department/personnel for resolving the issue.
Complete incident reports as needed.
Perform duties as requested by Head Concierge and or Property Manager.
Maintain a current listing of vendors including babysitting, housekeeping, pet care, florist, dry cleaning, restaurants, ticket agencies, theater, and the like.
Ensure personal appearance is always immaculate; uniform clean crisp and shoes are polished.
What we're looking for:
Possess a wealth of knowledge about the area in which the property is located (i.e. Restaurants, transportation, events, etc.).
Demonstrated experience in service and hospitality.
Excellent communication skills
Take pride in their appearance, their service role, and their commitment to services excellence.
Have outstanding communication Skills - from professional writing to eloquence of speech and body language.
Be able to demonstrate a proven history of reliability to a set work schedule.
Bring an extremely engaging and attentive personality to a team of highly motivated hospitality professionals.
What we can do for you!
Barkan offers a competitive compensation and benefits package to full-time employees that includes:
Medical/Dental/Vision
Flexible Spending Accounts
Life Insurance
Short and Long-Term Disability
Paid Time Off
401(k) Match
Group Legal/Critical Illness/Hospitalization/Accident/Pet Insurance
Employee Assistance Program
The Barkan Companies is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Requisition #2418
Auto-ApplyLobby Receptionist
Front desk receptionist job in Washington, DC
In the spirit of genuine hospitality and following the firm's purpose - “Make Dreams Possible for everyone, everywhere, everyday”, our Lobby Reception focuses on supporting clients, visitors, and employees. We are the first step in our clients' visit and our employees' day at work, ensuring everyone's day starts positively and ends feeling fulfilled. With a focus on leaving a lasting impression, providing exceptional service, and collaborating with partner teams, we ensure all client needs are met with utmost attention to detail.
As a Lobby Receptionist within the CAO Amenity Services team, you will report directly to the Lobby Reception Manager and will be working alongside a team of fellow Lobby Receptionists and Lobby Reception Specialists. Your day-to-day work will occur on-site in our client-facing Lobby Reception space.
Job responsibilities
Perform all duties of a Lobby Receptionist, including welcoming, registering, checking-in, and assisting clients and visitors as they arrive for meetings and events within JPMorganChase's office space.
Provide assistance to employees as needed by offering temporary access or badges if building access is required, answering questions, and providing information.
Follow all building and security procedures to ensure a healthy, safe, and secure experience for all. Act proactively by saying something if you see something, and escalate all issues to appropriate teams.
Exceed Lobby Reception standards by going above and beyond to provide first-class service.
Familiarize yourself with meetings, events, and VIP visits taking place in the building each day via our event and visitor management systems.
Collaborate with partner teams such as Global Security, Real Estate, and Technology to create an excellent in-office experience.
Execute miscellaneous tasks and projects related to improving the team's service standards.
Be flexible to work early mornings or late evenings as needed.
Required qualifications, capabilities, and skills
Minimum of 2 years of recent experience in high-end reception, concierge, or hospitality services.
Demonstrate excellent interpersonal and communication skills with an outgoing personality.
Ability to work in a fast-paced environment, efficient problem-solver, and experience managing multiple personalities while maintaining a professional and focused demeanor.
Demonstrate proficiency in Microsoft Office.
Ability to stand / walk in access of hours at a time.
Ability to work at different locations throughout the campus.
Preferred qualifications, capabilities, and skills
Have familiarity with event, room, or visitor management systems a plus.
Be bi-lingual, particularly Spanish-speaking a plus.
Auto-ApplyReceptionist
Front desk receptionist job in Washington, DC
Full-time, Part-time Description
Job Title: Receptionist
Type: Full Time and Part Time
Receptionist is responsible for operating telephone/communication center and serving as the information/referral center for all residents, associates, and departments. Provides services and support to associates in a manner that meets or exceeds community expectations in terms of professionalism.
Requirements
Duties and Responsibilities:
The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.
· Answers incoming telephone calls in a professional, cheerful, and welcoming manner.
· Determine purpose of callers, and sources calls to appropriate department or associate and/or voice mail when appropriate.
· Retrieves messages from voice mail and forwards to appropriate department or associate.
· Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.
· Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
· Receives, sorts, and routes mail, and maintains and routes publications.
· Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
· Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
· Performs other clerical duties as needed, such as filing, photocopying, and collating.
· Collects rent checks from residents and family members and provides needed information to Executive Director.
· Collects money for meal tickets, etc.
· May perform other duties as assigned.
Minimum Qualifications:
· High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
· Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to residents, family members, and other associates of the community.
· Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
· Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.
Physical Demands:
· Physically able to move at least 20 lbs. without assistance.
· Physically able to bend, reach, and work in small areas.
· Physically able to push and pull office equipment and furnishings.
Benefits:
Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit. Employee referral bonus, and resident referral bonus.
Front Desk Agent
Front desk receptionist job in Washington, DC
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Front Desk Agent
Front desk receptionist job in Washington, DC
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Free food & snacks
Health insurance
Training & development
Vision insurance
About our Company
The LINE is a collection of hotels rooted in culture and built for discovery a launchpad for city life in LA, Austin, and DC. Each property is a creative expression of its surroundings, designed for travelers who seek more than a place to sleep. We champion bold design, local flavor, and experiences that blur the line between hotel and neighborhood.
From our iconic Koreatown perch in LA to a reimagined church in the heart of DC, and a lakeside sanctuary in downtown Austin, the LINE is more than a stay its a cultural connector. Our spaces are home to award-winning restaurants, neighborhood events, rooftop gatherings, and stories that start with check-in and unfold with every curious step out the door.
At the LINE, we celebrate individuality, creativity, and the spirit of the cities we call home. Join us and help shape the guest experience for those who see travel as an invitation to explore something new.
We are seeking a dynamic Front Desk Agent to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.
We also offer a Hiring Bonus of $300* if you are a Ward 1, Washington, DC Resident.
Responsibilities
Greet every guest promptly with a smile and maintain eye contact
Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
Handle all guest interactions, in person and over the phone, with the highest level of hospitality and professionalism, accommodating special requests whenever possible, resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Check in guests, assure that guest is assigned type of room requested and the correct rate is charged.
Arrange for luggage to be delivered to guest rooms as needed
Issue correct keys to the guest
Check out guest at end of stay, ascertain guest satisfaction, collect keys, post late charges and present bill to guest
Settle guest bills accurately
Maintain a balanced bank assigned by the hotel and make change, cash checks, exchange foreign currency as needed
Reconcile all transactions at the close of each shift
Create a friendly, comfortable and helpful atmosphere for guests that demonstrate the highest standards for gracious hospitality
Accept reservations, changes and cancellations in the absence of Reservations Department Staff
Handle guest inquiries in a prompt and courteous manner, whether personally or by introducing the guest to the appropriate department
Understand all aspects of the Front Office in the hotels Property Management System
Possess knowledge of all hotel services, facilities, outlet operating hours and amenities
Understand all fire/safety procedures and provide necessary assistance to guests and employees in the event of an emergency
Participate in scheduled departmental meetings and all other relevant meetings as requested
Core Competencies
High School diploma or general education degree (GED)
Three (3) years related experience in hospitality or service industry preferred
Strong communication skills
Collaborative spirit
Ethical Conduct
Computer Proficiency: Microsoft Office, Opera PMS
Positive Attitude
Eye for Detail
Problem solving abilities
Compensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
Overnight Front Desk Agent
Front desk receptionist job in Washington, DC
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Review shift logs/daily memo books and document pertinent information in logbooks. Receive, record, and relay messages accurately, completely, and legibly. Notify Loss Prevention/Security of any guest reports of theft. Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake-up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. Assist guests with accessing the internet.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyFront Desk Agent
Front desk receptionist job in Washington, DC
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Front Desk Agent
Front desk receptionist job in Washington, DC
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Medical Office Specialist
Front desk receptionist job in Washington, DC
PRIMARY FUNCTION:
Provide various administrative duties to assist the physicians and patients within the office.
PRIMARY RESPONSIBILITIES:
1. Answers telephones, screens calls for physicians, relays information and takes messages.
2. Prepares appointment schedules and fee slips, and confirms appointments.
3. Makes appointments and oversees doctor's computer schedule.
4. Prepares charts for next day's appointments.
5. Completes pre-authorizations in a timely manner.
6. Authorizes prescription refills according to practice guidelines and documents the patient's chart accordingly.
7. Retrieves medical records related to correspondence, telephone calls and appointments.
8. File correspondence and a variety of related materials.
9. Assists in maintenance of supplies, examination rooms, waiting areas and work station.
10. Greets, directs and provides information for patients.
11. Assists physicians as requested.
12. Compliant with HIPAA, NCPA's Compliance Plan and Code of Conduct policies
13. Attend required courses as determined by Manager and attend required HIPAA and compliance seminars.
Requirements
ENTRY-LEVEL QUALIFICATION:
1. High school diploma
2. Two years of experience in a physician's office.
3. Light typing experience, excellent spelling and medical terminology
4. Excellent computer skills
SKILLS:
1. Skill in using computer programs and applications.
2. Skill in customer service by creating a pleasant office atmosphere.
3. Skill in using proper telephone etiquette.
ABILITIES:
1. Ability to communicate clearly in person and on the phone and establish/maintain working relationships with patients, physicians, and staff.
2. Ability to multi-task.
3. Ability to read, understand, follow oral and written instruction.
ENVIRONMENTAL/WORKING CONDITIONS:
Work is performed in an office environment. Work may be repetitious at times.