Receptionist and Office Administrator
Front desk receptionist job in Cary, NC
Job Title: Receptionist/ Administrative Coordinator (Full-Time)
Anne Till Nutrition Group is seeking a Receptionist/Administrative Coordinator to support our outpatient nutrition practice. This role combines front desk administrative responsibilities with billing support. The ideal candidate is organized, detail-oriented, professional, and interested in working in a private practice focused on evidence-based nutrition.
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Front Desk & Administrative Duties
Welcome and check in patients in person
Answer and route incoming phone calls professionally
Schedule appointments and support calendar management
Verify insurance benefits and assist with billing questions
Process payments and maintain financial logs as needed
Maintain tidy, organized, and well-supplied reception area
Track, scan, file, and manage documents and patient forms
Update electronic health records accurately and efficiently
Support Billing Staff
Support marketing and communications activities when assigned
Requirements & Skills
Experience in a medical or nutrition practice environment preferred
Comfortable with Apple computers, Google Workspace, MS Office
Experience with EHR systems preferred
Excellent organizational, time management, and multitasking abilities
Strong written and verbal communication skills
Professional attitude and customer service mindset
Schedule & Workplace Details
Full-time, onsite
Monday-Friday, day shift (no weekends)
Benefits
Health, dental, and vision insurance
Paid time off
Company website: ****************
Facebook: AnneTillRD
Office Services Assistant
Front desk receptionist job in Raleigh, NC
(Raleigh, NC)
RedStream Technology is recruiting for an energetic, detail-oriented Office Services Assistant to provide on-site support for a prestigious global management consulting company. Our client's office services team performs a variety of activities that collectively contribute to the functionality and appearance of the office.
The Office Services Assistant will play an integral customer service-focused role supporting office services, facilities, reception, on-site technical support, event management, and connectivity.
Responsibilities:
Provide a memorable hospitality experience for all clients and employees they come in contact with.
Takes full ownership of ensuring office supply areas and food and beverage pantries are fully stocked, cleaned throughout the day.
Supports Reception with daily office, meeting and event operations.
Anticipate employee needs and preferences, proactively helping and providing personalized recommendations to enhance their stay.
Handle employee inquiries, complaints, and special requests promptly and professionally, resolving issues to the guest's satisfaction and following up as needed.
Brew coffee and ensure pantry is maintained throughout the day (dishes, surface, etc.)
Potential light equipment or IT support.
Provide set up support for meetings and events taking place onsite.
Uphold the highest standards of cleanliness and appearance for the entire facility, including all common areas.
Conduct meticulous inspections to identify maintenance needs and promptly address any deficiencies (office machines, printers, pantry equipment etc.)
Collaborate with relevant departments to execute facility improvement projects and maintain a pristine environment for customers.
Oversee the inventory of cleaning supplies, F&B items in pantry, equipment maintenance and troubleshooting, and other necessary materials to maintain operational efficiency.
Exercise prudent inventory control, making timely replenishment orders while adhering to the designated budgetary guidelines.
Managing an email inbox for requests potentially supporting multiple departments
Coordinating with facilities, engineering, & building management to ensure office is fully functional
Comfortable being mobile and moving around the space to ensure clients are taken care of
Track daily activities and run end of day reports
Assist in any other reasonable requests for assistance
Skills:
Able to lift up to 50 lbs
1 - 3 years prior Hospitality or similar experience required
1 - 3 years' experience in a corporate setting
Strong written and verbal communication skills
High Energy, White Glove Hospitality Mindset & Demeanor, fast learner
Ability to multi-task and meet deadlines.
Great time management skills
Able to maintain uniform and grooming standards appropriate to a corporate setting
Team player who can keep a positive attitude and motivate peers
Veterinary Receptionist (PT)
Front desk receptionist job in Wendell, NC
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyPT Registration Clerk
Front desk receptionist job in Durham, NC
Southpoint Surgery Center (SPSC), an affiliate of North Carolina Specialty Hospital, is a new Ambulatory Surgery Center located between Raleigh and Durham in the Durham-Southpoint area. SPSC will provide a differentiated outpatient delivery model focused on providing high-quality, cost-effective solutions for surgical and related ancillary care for patients. SPSC is a multi-specialty 22,298 sq. ft. facility accommodating the following: Ortho, Spine, Ophthalmology, ENT, GYN, General, Urology, Plastics, Podiatry, Vascular, and Pain. At SPSC you will find highly motivated team-players and a welcoming team-oriented staff.
Why join North Carolina Specialty Hospital?
* Award Winning Hospital for Special Surgery
* 5 Star CMS rated facility for patient experience
* Positive Work culture
* Career growth opportunities
* Comprehensive Medical, Dental, Vision Insurance, Life and Disability Insurance
* Paid Time Off
* 401k Employer Match
* Tuition Assistance
Essential Job Functions:
* Greets patients/ families promptly and courteously as the patient arrives at the hospital.
* Answers the telephone, provides requested information or takes messages, and directs caller to the appropriate personnel.
* Provides interpretation of forms to be signed upon admission including patient rights and living will questions.
* Reviews all patient forms for completeness, accuracy, and appropriate signatures.
* Collects deposits and/or co-pays according to established guidelines.
* Practices caution and uses good judgment in relaying messages and giving information to patients, families, and visitors.
* Directs any patient, family, or visitor complaints to the appropriate person for prompt resolution.
* Utilize concepts of age/ developmental stages in interactions with patients and families.
* Adheres to all Hospital Policies and Procedures, specifically Guidelines for Appropriate Conduct, Corporate Compliance, Diversity, and Confidentiality.
* Predictable and reliable attendance is an essential function of this position
* Identifies potential risks to patients: identifies risks to patients in order to reduce incidence of injury; identifies actions to eliminate, minimize or report risks; identifies procedures to follow in the event of an incident; reports processes for common problems, failures and user errors.
* Demonstrates the spirit of the philosophy, mission, and values of the hospital through words and actions and implements them into departmental processes, programs, and the working environment.
* Applies the principles and values of customer service and continuous quality improvement while performing day-to-day activities of the position.
* Maintains and protects confidentiality regarding all aspects of patient care, personnel and strategic issues.
* Adheres to Confidentiality Policy.
* Maintains positive working relationships and fosters cooperative work environment.
* Adheres to the hospital's "Guidelines for Appropriate Conduct" in the HR Manual.
* Displays honesty and mutual respect when communicating with peers and other departments.
* Follows through on problems that may compromise effective job performance by using appropriate chain of command.
* Complies with National Patient Safety Goals.
* Universal precautions and infection control guidelines, including hand washing guidelines followed at all times.
* Performs other duties as required or assigned, which are reasonably within the scope of duties in this job classification
* Demonstrates respect for diverse backgrounds of all patients, families and co-workers.
Job Requirements
* High School Diploma or G.E.D.
* One (1) to two (2) years minimum experience as an admissions clerk or in Health Information Services in a hospital setting.
* Effective communication skills; both orally and written.
* Computer skills needed.
* Ability to work with others within a team to ensure quality patient care.
* Strong critical thinking skills.
Our employees are critical to our success, and we value their contributions. Southpoint Surgery Center offers a competitive compensation and benefits package and an opportunity to grow and develop your career in an environment that values employee ideas and diversity. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. We maintain a drug-free workplace and require pre-employment drug screening and background check.
Front Desk Coordinator - Durham, NC
Front desk receptionist job in Durham, NC
Are you passionate about health and wellness and energized by sales? If you're a driven, enthusiastic individual with a heart for helping others, we want to meet you! At The Joint Chiropractic, we're on a mission to make quality chiropractic care accessible and affordable for everyone-and we need exceptional team members to help us grow.
Join a world-class organization where your passion for wellness and people can turn into a rewarding career!
What You Bring to the Team:
* A passion for health, wellness, and sales
* A positive, can-do attitude with a desire to grow and advance
* A high school diploma or GED
* 1+ year of sales, retail, or customer service experience
* Strong computer and phone skills
* Excellent communication and interpersonal abilities
* Confidence in educating and engaging patients
* Ability to multitask and thrive in a fast-paced environment
* A team player mindset who enjoys contributing to clinic success
* Experience with marketing, customer service, or office coordination (a plus!)
Key Responsibilities:
* Welcome and check in patients with warmth and professionalism
* Provide exceptional customer service and patient education
* Promote and confidently sell memberships and wellness packages
* Support clinic operations, including scheduling and patient flow
* Participate in local marketing events to attract new patients
* Re-engage inactive patients with friendly follow-up
* Maintain clinic cleanliness and organized workspace
* Accurately complete transactions using point-of-sale software
* Stay informed about current promotions and membership options
* Communicate member feedback and clinic needs to management
* Embrace a learning mindset and take feedback as a growth opportunity
Physical Requirements:
* Able to sit or stand for extended periods
* Able to lift up to 50 pounds as needed
Why Join Us?
* Be part of a growing, nationally recognized brand
* Work in a supportive, fun, and fast-paced environment
* Opportunity to grow your career and advance within the company
* Help make a real difference in people's health and lives every day
At The Joint Chiropractic, we live our core values every day:
Trust, Integrity, Excellence, Respect, and Accountability.
If you share these values and are ready to build a career doing what you love-apply today!
Front Desk Agent
Front desk receptionist job in Durham, NC
Job Details 700 - Raleigh RTP Marriott - Durham, NC Full Time $17.00 - $17.00 Hourly AnyDescription
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Assists other Front Desk Personnel when need.
Perform any related duties as requested by supervisor/manager.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Prior hospitality experience preferred, but not required.
Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
Ability to stand and move throughout front office and continuously performs essential job functions.
Stand 95% of shift
Lifting up to 25 pounds maximum.
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Member Services / Front Desk Receptionist ( Cary & Raleigh Location )
Front desk receptionist job in Raleigh, NC
Benefits:
Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
Job Duties & Responsibilities KidStrong Member Service Receptionist's are the support system of the Program Director when it comes to the center. It's the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Member Service Receptionist's is a talented, welcoming, and engaging person who is focused on delivering an exceptional experience for the kids, families, and team members.
This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location. RESPONSIBILITIES: CENTER OPERATIONS
Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
Welcome families as the enter the center.
Assist members with all administrative needs and requests.
Help enroll new members interested in the program for a membership or trail class.
Be the Trial champion! When a trial is in house your primary focus should be to close the sale.
Oversee center level initiatives i.e. center maintenance, training, brand consistency etc.
Daily, Weekly, and Monthly cleaning and maintenance of the center with team.
Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off. Those 2 days you will fully oversee member relations at the center.
Weekday Part time schedule is from 3:00pm to 7:45pm.
Weekend Part time schedule is 8:30am to 2:30pm.
You will assist our program director with all center needs.
OUTBOUND CALLS
Dedicated 1-2 hours daily sales outbound calls / texts / trial follow up management.
Member relation calls.
Voicemail return.
SKILLS/QUALIFICATIONS
A passion for working with children is non-negotiable!
Comfortable speaking to parents/guardians regarding variety of topics.
Complete training through LearnUpon as required by the leadership team.
Prior experience as a member services receptionist is a plus!
Previous experience in management is preferred but not required
Practical work experience with Google and Microsoft platforms.
Previous experience with systems and platforms such as GloFox, LearnUpon, Podium, HubSpot, and Google Sheets is preferred but not required.
CPR certified not required but preferred. Can certify within 90 days of hire.
BONUS
Eligible for membership sales bonus upon completion of training and probationary period.
Sphere of InteractionThis position will NOT have any direct reports. When the Program Director is off, the Member Service Receptionist will be responsible for center operations to a limited capacity. This position will also interact with Raleigh Territory leadership and KidStrong, Inc. HQ team members as needed. DNA/COMPETENCIESTo perform the job successfully, an individual should demonstrate the following competencies: High Standards
Establishes and holds high standards
Natural Leader
Creates culture
Takes initiative
Leads by Example
Sets tone through actions
Passionate
Stays focused on the KidStrong Goals.
Goal oriented and high performing.
Command Presence
Upholds KidStrong Values; creates vision for others.
Teacher
Communicate and ensure transfer of knowledge.
Professional
Approaches others in a tactful manner
Reacts well under pressure
Treats others with respect and consideration
Accepts responsibility for own actions
Follows through on commitments.
Performer
Engaging, Fun, Likable
High Energy, Clear & Easy to Understand
Mentor
Develops and nurtures relationships
Focuses on developing self and others
Planning/Organizing
Prioritizes and plans work activities; Develops realistic action plans.
Sets goals and objectives
Uses time efficiently
Plans for additional resources
Organizes or schedules other people and their tasks
Oral Communication
Speaks clearly and persuasively in positive or negative situations
Responds well to questions; Listens and gets clarification
Demonstrates group presentation skills; Participates in meetings.
Written Communication
Writes clearly and informatively;Edits work for spelling and grammar
Varies writing style to meet needs
Presents numerical data effectively; Able to read and interpret written information.
Teamwork
Balances team and individual responsibilities
Exhibits objectivity and openness to others' views
Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
Puts success of team above own interests; Able to build morale and group commitments to goals and objectives
Coachable/Low Ego Mindset
Gives and welcomes feedback.
Encourages exploring of different perspectives to reach common goals and objectives
Has a growth mindset; Sees every opportunity as one to learn from.
Compensation: $15.00 - $18.00 per hour
KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.
OUR PEOPLE:
- Want to work with great people
- Want personal and professional growth
- Want to make an impact
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.
Auto-ApplyReceptionist
Front desk receptionist job in Durham, NC
COME THRIVE WITH US!
The Forest at Duke is growing (again)!
For over 30 years, The Forest at Duke's team has provided a caring, responsible community that fosters the independence of residents of retirement age by enhancing their capability to lead purposeful, active, healthy and secure lives.
As a Receptionist and a Forest Team Member, you'll help support this mission by delivering exceptional, quality customer service to our residents.
Openings:
10:30 a.m.- 6:30 p.m. Full Time; 40 hours/week
6:30 p.m. - 8:30 p.m. Part Time or PRN
What we're looking for in our next Team Member…
Front desk experience greeting and screening visitors and guests, and directing them to the appropriate areas
Experience directing phone calls and sending messages via e-mail when appropriate
Customer service experience providing information and serving as a resource to residents, guests, and staff
Experience performing clerical duties and providing administrative support
If this sounds like you, then keep reading!
What you're looking for in your next Employer…
A beautiful campus and work environment filled with friendly people
Competitive pay based on experience & shift differentials (if applicable)
Low cost health insurance coverage (major medical, FSA, vision, dental, AD&D)
Life and disability insurance coverage paid 100% by The Forest
403B retirement plan with generous company match
Paid sick and vacation time
Employee wellness and recognition program
…and so much more!
If you've got what it takes to become one of our newest Team Members, we'd like to hear from you! Please complete our online application now for prompt consideration!
The Forest at Duke is committed to equal employment opportunity without regard to race, color, sex, disability, religion, national origin, age, genetic information, gender, gender identity or any other class of unique or protected characteristics.
Front Bar Receptionist
Front desk receptionist job in Cary, NC
The FACE FOUNDRIÉ at Fenton in Cary, NC, is owned by the franchisee owner and will be the first of at least three in the Raleigh, Cary, and Durham markets within the next few years. The Fenton location is estimated to open in May/June 2023 and will be the flagship store for the area.
Help create, cultivate, and promote a positive, upbeat facial bar. Asking that only motivated, positive, hard-working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette, and product and service recommendations.
As a Front Bar Receptionist, you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, and recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company timekeeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation, and hygiene procedures before, during, and after services to ensure board compliance.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Salon Experience Preferred
Job Type: Full-Time, Part Time
Availability: Nights and Weekends Required
Education: High School or equivalent
Automotive Commercial Sales Department Receptionist
Front desk receptionist job in Apex, NC
Job Details Crossroads Ford of Apex - Apex, NC Full TimeDescription
Responsibilities: Answer multi-line telephone system and direct calls Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct destination
Ensure knowledge of staff movements in and out of organization
Provide general administrative and clerical support
Maintain the reception area
Various tasks as assigned by dealership management
Generate Carfax reports for pre-sale due diligence
Qualifications
Job Requirements
High school diploma generally required
Knowledge of administrative and clerical procedures
Knowledge of computers and relevant software applications
Knowledge of customer service principles and practices
Keyboard skills-proficient in Microsoft and Excel
Benefits
Comprehensive benefits package, including PTO, medical, dental, vision and life
insurance
Commitment to family, always closed on Sundays
Front Desk Agent
Front desk receptionist job in Durham, NC
Shift: 3pm-11pm
Punctuality is a MUST!
The Front Desk Agent serves as the first point of contact for guests, playing a key role in creating a positive and welcoming experience from arrival to departure. This position directly influences guest satisfaction, brand perception, and overall operational efficiency through professional service and attention to detail.
HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE
Greet and welcome guests in a warm and professional manner, setting the tone for an exceptional stay.
Manage check-ins and check-outs accurately, ensuring seamless transactions and proper guest record management.
Respond promptly to guest inquiries via phone and in person, offering information about hotel amenities and local attractions.
Process reservations, payments, and room assignments while maintaining accuracy and confidentiality.
Collaborate with housekeeping and maintenance teams to ensure rooms are ready for arrival and guest needs are met quickly.
Address and resolve guest concerns with professionalism and empathy to ensure a positive outcome.
Maintain a clean, organized, and professional front desk area that reflects the hotel's standards of excellence.
Provide concierge support by recommending dining, entertainment, and transportation options.
Adhere to all hotel policies, safety, and security procedures.
Ability to perform job-related physical activities, including standing or sitting for extended periods, lifting and carrying items as needed, and performing movements such as bending, twisting, and reaching to effectively complete duties.
Other duties as assigned.
KEY STRENGTHS FOR SUCCESS
Exceptional interpersonal and communication skills.
High attention to detail and accuracy in handling guest records and financial transactions.
Strong multitasking and problem-solving abilities in a fast-paced environment.
Customer-focused mindset with a professional and approachable demeanor.
Collaborative attitude and ability to work effectively with other departments.
Adaptability to flexible scheduling, including weekends and holidays.
PROFESSIONAL EXPERIENCE
Previous experience in hospitality, customer service, or a front desk role preferred.
Proficiency in Microsoft Office; experience with property management systems (PMS) is a plus.
Demonstrated success in providing high-quality guest service in a dynamic environment.
ACADEMIC BACKGROUND
High school diploma or equivalent required.
Coursework or degree in hospitality management or a related field preferred.
WHAT YOU CAN EXPECT
Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care
Disability Insurance
Life Insurance
Employee Assistance Program
Supplemental benefits
401k matching
Employee discount program
Vacation and Sick Time
Medical Receptionist - North Wake Forest
Front desk receptionist job in Wake Forest, NC
Discover a rewarding career path with Avance Care - where innovation meets compassion.
Avance Care is growing fast, with 35 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC - and we're looking for passionate individuals to grow with us.
As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients.
Step into a vital role at the front lines of care. As a Front Desk team member, you'll be the first point of contact for our patients - creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out.
This is a full-time role involving 8-hour weekday shifts and a rotating weekend schedule.
Our clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions.
We offer a comprehensive benefits package available on the first of the month following 30 days of employment.
Selected Responsibilities:
Meet, greet, and assist patients promptly, efficiently, and in a professional manner
Set up new patients and update current patients' information in the EMR system
Schedule and reschedule appointments, as well as coordinate walk-in patients
Answer phone calls promptly and relay messages when necessary
Maintain the front desk and reception area in an organized, orderly fashion
Collect co-payments, deductibles, and co-insurances
Process referrals and provide complete and accurate referral information to our patients
Balance cash register and ensure all credit payments are accurate
Explain fees, services, and policies
Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience.
Other Priorities:
Strong verbal and written communication
Ability to maintain confidentiality and integrity
Growth mindset
Flexibility and resilience
If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume.
All offers of employment are contingent upon the successful completion of a background check and drug screen.
Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
Auto-ApplyMedical Receptionist
Front desk receptionist job in Raleigh, NC
Benefits: * Bonus based on performance * Employee discounts * Paid time off * Training & development Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off * Additional Perks! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
* Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
* Register patients, update patient records, verify insurance accurately and timely, and check patients out
* Determine, collect, and process patient payments and address collection and billing issues
* Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
* Complete closing procedures by preparing closing documentation and submitting required reports
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation
* Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Compensation: $15.00 - $20.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Front Desk Receptionist
Front desk receptionist job in Burlington, NC
Medical Receptionist/Front Desk Medical Receptionist - Full Time Positions for Busy Multi-Specialist Clinic, located in Burlington, NC. Kernodle Clinic is a respected and progressive multi-specialty group practice with Clinics in Burlington, Mebane and Elon. We are a community leader that offers challenging and rewarding opportunities for our employees. Kernodle Clinic is a multi-specialty practice with more than 100 providers located just off I-40/I-85. Burlington is accessible as a day trip to NC mountains and beaches. Ample recreational activities, shopping, and easy access to metros (Greensboro, Raleigh and Durham) are unique to Burlington. We are currently seeking patient-focused individuals for a Full Time Front Desk Receptionist position for our Registration Department. This position would be located at our Burlington Kernodle Clinic location. Experience preferred, but not required. EPIC experience a plus, but not required. Schedule would be Monday thru Friday, 8:00 a.m. to 5:00 p.m.
All candidates must have exceptional customer service, computer experience, medical knowledge, multi-tasking skills and be able to provide a friendly and welcoming environment to our patient population. Job Type: Full-time
Duties Include, but not limited to the following:
Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Ensure proper patient documentation has been received and is available.
Check in patient upon arrival. Double identify correct patient information in EPIC. Verify patient demographic data. Collect documentation for demographic changes and forward to team lead or supervisor. Accurately identify the appropriate account/verify check in sheet for patient visit.
Schedules appointments, always double identifying the patient and verifying demographic information.
Ensure that necessary signatures are obtained on release and assignment forms.
Check out patient. Make return appointments by scheduling into the correct appointment type, entering the primary care physician or referring physician, and scheduling tests / procedures as directed.
Answer telephone, take and deliver messages to physicians, nurses, and others. Report obtained medical information from patients and referring physicians accurately, completely, and timely. Disseminate messages according to practice communication standards.
Night Auditor - Front Desk
Front desk receptionist job in Durham, NC
Summary: The Night Auditor is responsible for maintaining the front desk and reconciling the hotel's financial records during over night hours, ensuring accuracy and assisting guests with their needs. The Night Auditor is to report ten minutes before shift change time.
Job Duties:
Initial Duties with Guest Service Agent Going Off Duty
Count the money drop for the clerk you are relieving.
Watch the clerk drop the money in the locked drop box.
Sign your initials on the money shift verification form.
Count your bank.
Any shortage should be documented in writing and signed by a desk clerk and auditor. Report shortage to the manager.
Check the computer and make sure your shift has been keyed in and your initials are posted.
Regular duties as Night Auditor
Check the day's work and correct any errors.
Do all check systems
Clean the lobby
Set up continental breakfast
Take reservations and enter into computer
Do the audit; following the audit guidelines
Responsibility of All Shifts
To keep Lobby clean and neat at all times.
Follow all rules given to you on the date hired.
To complete correctly all daily forms and reports.
To know the layout of interior and exterior of property.
To know the location of the main gas cut off, water, electrical, and breakers.
To know the location of master keys, override keys and laundry room keys so the appropriate service can be provided if a guest has a problem.
To know how to shut the computer down in case of emergency or fire.
Have an emergency kit with a flashlight (Know where it is at all times).
Know the location of the first aid supplies
Know the manager's phone number
After two weeks of training, a trainee will be required to work alone. During the 120-day probationary period the manager will continue to work with trainee a part of each day to improve your proficiency.
Know how to set up the American Disabilities Act (ADA) box.
Refer all customers to another Daly Seven property when full at your location.
Any additional responsibilities assigned by Supervisor.
PT Receptionist
Front desk receptionist job in Cary, NC
Hendrick Buick GMC Cadillac (Cary) Location: 115 Team Hendrick Way, Cary, North Carolina 27511
Summary: Responsible for answering and directing incoming phone calls. Greets customers as they enter the lobby, dealership showroom, or service area.
Essential Duties and Responsibilities may include the following:
Answers incoming calls in a courteous and professional manner.
Takes accurate messages.
Directs calls to the appropriate department or person.
Greets customers as they enter the dealership showroom.
Directs customers to the appropriate department or person.
Maintains CSI at or above company standards.
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations.
Demonstrates the Company's Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education:
o GED
√ High School Diploma
o Associate Degree
o Bachelor Degree
o Master Degree
o Doctorate Degree
Desired Work Experience:
√ up to 3 years
o 3-5 years
o 5+ years
Education/Experience:
Previous Customer Service or administrative experience in a high volume environment desired. Strong organizational skills and interpersonal skills required.
Computer Skills:
Basic computer skills to utilize the timekeeping system. Basic knowledge of Microsoft Office Products.
Communication Skills:
Ability to understand and follow instructions. Ability to communicate effectively with customers and company
personnel.
Attendance Expectations:
The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and some holidays.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands to finger, handle, or feel.
Environment Demands:
Duties are performed primarily at a desk in an office setting. Work includes frequent clerical and administrative responsibilities and interaction with customers, managers and employees.
Verbal and Writing Ability:
Ability to read and comprehend instructions, correspondence, and memos.
Math Ability:
Ability to add, subtract, multiply and divide.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Core Values:
To perform the job successfully, an individual should demonstrate the following Core Values:
Servant Leadership
Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect
Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity
Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning
Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels
Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement
Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit *********************************************************************************************
Auto-ApplyVeterinary receptionist
Front desk receptionist job in Benson, NC
Job DescriptionBenefits:
Bonus based on performance
Employee discounts
Flexible schedule
The Veterinary Receptionist serves as the first point of contact for clients and their pets. This role provides exceptional customer service, manages client communications, and supports the veterinary team through administrative and scheduling functions. The receptionist ensures an efficient and compassionate experience for clients while maintaining a calm and professional demeanor in a busy clinical environment.
Key Responsibilities:
Client Relations & Customer Service
Greet clients warmly and create a welcoming atmosphere in the reception area.
Answer incoming calls, respond to inquiries, and route calls appropriately.
Schedule appointments, surgeries, and follow-up visits efficiently.
Maintain accurate client and patient records in the practice management software.
Process payments, prepare invoices, and handle deposits and end-of-day reconciliation.
Communicate clearly and empathetically with clients regarding appointment logistics, treatment plans, and follow-up care.
Promote preventive care services, wellness plans, and hospital promotions.
Type in medical records accordingly
Administrative & Operational Support
Maintain cleanliness and organization of the reception area and lobby.
Monitor inventory of office supplies and inform management of restocking needs.
Assist with reminders, prescription refill requests, and medical record transfers.
Support veterinary staff with documentation, record updates, and client coordination.
Ensure confidentiality of client and patient information in compliance with clinic policies.
Teamwork & Professionalism
Collaborate closely with veterinary assistants, technicians, and doctors to ensure smooth workflow.
Participate in staff meetings, training sessions, and continuing education as required.
Demonstrate reliability, punctuality, and a positive attitude under pressure.
Uphold the clinics standards of care, ethics, and client service excellence.
Qualifications:
High school diploma or equivalent (required); associate degree or veterinary assistant certification (preferred).
Prior experience in a veterinary clinic, medical office, or customer service environment preferred.
Proficient in Microsoft Office and veterinary software covetrus pulse.
Strong written and verbal communication skills.
Ability to multitask, prioritize, and remain calm in a fast-paced environment.
Compassion for animals and empathy for their owners.
Front Desk Agent
Front desk receptionist job in Chapel Hill, NC
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep front desk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in Front Desk Operations
In-depth knowledge of hotel Front Desk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
Veterinary Receptionist
Front desk receptionist job in Durham, NC
Welcome to Cornwallis Road Animal Hospital!
Our veterinarians are warm, friendly, and committed to providing the highest quality of care for their patients. All appointments are 30 minutes, providing the doctor time to thoroughly examine your pet and communicate with you.
Herman Jeffer, DVM
Dr. Jeffer is originally from New Orleans, Louisiana, and received his Doctor of Veterinary Medicine degree from Louisiana State University in 2001. Since graduating, he has worked across the country in small and large hospitals, shelters, and the U.S. Army, where he worked with marine mammals, working dogs, and working horses. After moving to Durham in 2006 and receiving his Master of Business Administration degree from UNC, he knew Durham was the place for him.
Our caring staff pride themselves on providing the highest quality medical care for our patients along with exceptional customer service to our clients. Our receptionists are friendly, knowledgeable, and caring. They truly understand the special bond between you and your pet.
Our veterinary technicians are experienced and skilled. They assist our doctors in providing state-of-the-art surgery and medicine in a clean and safe environment. They care for your pet like it was their own.
Responsibilities
*Following safety procedures
· Greeting and interacting with clients in a friendly, professional, efficient manner
· Keeping clients informed of wait times
· Comforting and reassuring clients in times of duress
· Receiving and managing incoming calls on a multi-line phone system
· Reviewing estimates and clarifying payment options, including processing payments
· Balancing the cash drawer/keeping the daily report up to date
· Obtaining client written documentation, including consent forms
· Assisting the triage process by escalating client emergencies
· Relaying basic medical information to clients as directed by a veterinarian or technician
· Cleaning duties of the lobby, reception area, restroom, exam rooms, and parking lot
· Previous veterinary experience is strongly preferred. A strong customer service approach and a positive attitude are essential. The environment is fast-paced and requires frequent movement throughout the clinic. If this opportunity sounds like a great fit for you, please apply today!
Requirements and Qualifications
· High school diploma or GED
· Experience providing animal care preferred
· Must be compassionate for animals and self-motivated with a positive attitude
Auto-ApplyFront Desk - Millbrook Tennis Center
Front desk receptionist job in Raleigh, NC
Recreation Leaders assist recreation facility directors and assistant directors with the overall management and operation of the facility and its recreation programs. Recreation Leaders are considered essential staff and can supervise a facility in the absence of a full-time staff member. This position requires an extensive amount of training, including Safety, First Aid/CPR, and Fire Safety, which will be provided.
Oversee and/or direct daily program and staff activities. Provide outstanding customer service when assisting the public through various communication methods. Be familiar with the facility and city programs. Responsible for program registrations and facility and shelter rentals. Proper collection and handling of fees in accordance with the City of Raleigh's cash handling policies and procedures. Maintain records using Excel, Word, and Publisher, RecTrac Software, and general filing. Help maintain and clean the facility as needed. Prepare attendance reports and distribute evaluations to patrons. Supervise check-in/check-out procedures of programs. Provide feedback regarding program goals and objectives. Create activity schedules. Develop and distribute promotional and marketing information.
Duties include answering phone calls, using RecTrac software to reserve courts, taking payments, registering patrons for lessons, and assisting with ball machine rentals. Training will be provided.
Up to 20 hours per week are available at the tennis center front desk for the following days and times:
Saturdays 8:30 am-4:00 pm., and Sundays 8:30 am-4:00 pm.ADA and Other Requirements:
Positions in this class typically require climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motions. Visual acuity is required to determine the accuracy, neatness, and thoroughness of work assigned.
Medium Work:
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Working Conditions:
The worker is subject to inside conditions, protection from weather, but not temperature changes, and outside conditions with no protection from weather. Activities occur both inside and outside. And also subject to noise as where the worker may have to shout to be heard above the ambient noise level.
Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions, and responsibilities, as well as the Fair Labor Standards Act (FLSA) designation, may vary based on the specific tasks assigned to the position.