Front desk receptionist jobs in Durham, NC

Southpoint Surgery Center (SPSC), an affiliate of North Carolina Specialty Hospital, is a new Ambulatory Surgery Center located between Raleigh and Durham in the Durham-Southpoint area. SPSC will provide a differentiated outpatient delivery model focused on providing high-quality, cost-effective solutions for surgical and related ancillary care for patients. SPSC is a multi-specialty 22,298 sq. ft. facility accommodating the following: Ortho, Spine, Ophthalmology, ENT, GYN, General, Urology, Plastics, Podiatry, Vascular, and Pain. At SPSC you will find highly motivated team-players and a welcoming team-oriented staff. Why join North Carolina Specialty Hospital? * Award Winning Hospital for Special Surgery * 5 Star CMS rated facility for patient experience * Positive Work culture * Career growth opportunities * Comprehensive Medical, Dental, Vision Insurance, Life and Disability Insurance * Paid Time Off * 401k Employer Match * Tuition Assistance Essential Job Functions: * Greets patients/ families promptly and courteously as the patient arrives at the hospital. * Answers the telephone, provides requested information or takes messages, and directs caller to the appropriate personnel. * Provides interpretation of forms to be signed upon admission including patient rights and living will questions. * Reviews all patient forms for completeness, accuracy, and appropriate signatures. * Collects deposits and/or co-pays according to established guidelines. * Practices caution and uses good judgment in relaying messages and giving information to patients, families, and visitors. * Directs any patient, family, or visitor complaints to the appropriate person for prompt resolution. * Utilize concepts of age/ developmental stages in interactions with patients and families. * Adheres to all Hospital Policies and Procedures, specifically Guidelines for Appropriate Conduct, Corporate Compliance, Diversity, and Confidentiality. * Predictable and reliable attendance is an essential function of this position * Identifies potential risks to patients: identifies risks to patients in order to reduce incidence of injury; identifies actions to eliminate, minimize or report risks; identifies procedures to follow in the event of an incident; reports processes for common problems, failures and user errors. * Demonstrates the spirit of the philosophy, mission, and values of the hospital through words and actions and implements them into departmental processes, programs, and the working environment. * Applies the principles and values of customer service and continuous quality improvement while performing day-to-day activities of the position. * Maintains and protects confidentiality regarding all aspects of patient care, personnel and strategic issues. * Adheres to Confidentiality Policy. * Maintains positive working relationships and fosters cooperative work environment. * Adheres to the hospital's "Guidelines for Appropriate Conduct" in the HR Manual. * Displays honesty and mutual respect when communicating with peers and other departments. * Follows through on problems that may compromise effective job performance by using appropriate chain of command. * Complies with National Patient Safety Goals. * Universal precautions and infection control guidelines, including hand washing guidelines followed at all times. * Performs other duties as required or assigned, which are reasonably within the scope of duties in this job classification * Demonstrates respect for diverse backgrounds of all patients, families and co-workers. Job Requirements * High School Diploma or G.E.D. * One (1) to two (2) years minimum experience as an admissions clerk or in Health Information Services in a hospital setting. * Effective communication skills; both orally and written. * Computer skills needed. * Ability to work with others within a team to ensure quality patient care. * Strong critical thinking skills. Our employees are critical to our success, and we value their contributions. Southpoint Surgery Center offers a competitive compensation and benefits package and an opportunity to grow and develop your career in an environment that values employee ideas and diversity. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. We maintain a drug-free workplace and require pre-employment drug screening and background check.

We are seeking a detail-oriented and customer-focused individual to join our team as a Part-time Front Desk Receptionist. In this role, you will be the first point of contact for visitors, volunteers, and clients, ensuring a professional and welcoming experience. You will manage front desk operations, coordinate visitor logistics, maintain security systems, and provide essential administrative support to keep processes running smoothly. This position is ideal for someone who thrives in a fast-paced environment, values accuracy, and enjoys delivering exceptional service. Summary of Responsibilities: Ensure that all calls are answered following the Company guidelines, whilst providing a professional and courteous telephone service and ensuring that all calls are dealt with speedily and efficiently. Provide a professional courteous reception service to all volunteers and visitors. Use of the computerized security access system to update and monitor security access cards. Ensure that on arrival all clients and visitors are logged in and issued with visitor passes where necessary. Ensure the host is informed that the visitor has arrived. On departure ensure the visitors are logged out and that all passes are returned to reception. Book taxis for clients and visitors where appropriate. Prepare screening packs for volunteers for the following day. Photocopy the volunteer's ID and place it into the screening pack. Ensure a photograph is in the pack, if not, take a photo and print and place it in the pack. Make up the training folders for new starters as and when required. Prepare CVs for new starters and to send out reminders to staff when a renewal is required - then QC the returned CV before filing. Forward incoming Faxes. Maintain Car Park Database. All other duties as needed or assigned. *Work hours will be up to 15 hours per week and will typically be 3 hours each day, Monday through Friday.** Experience (Minimum Required): 2+ years related experience. Knowledge of computer programs - MS Word and Excel. Physical Demands/Work Environment: Work Environment: Work is performed in an office environment with exposure to electrical office equipment. Occasional drives to site locations with occasional travel both domestic and international. Physical Requirements: Frequently stationary for 6-8 hours per day. Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. Occasional crouching, stooping, with frequent bending and twisting of upper body and neck. Ability to access and use a variety of computer software developed both in-house and off-the-shelf. Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs. Regular and consistent attendance. Varied hours may be required. Application deadline: December 31, 2025 Pay Range: $14-16/hr (The range does not include benefits, and if applicable, bonus, commission, or equity) Benefits: All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), and Company bonus where applicable. For more detailed information, please click here. Learn more about our EEO & Accommodations request here.

Benefits: Bonus based on performance Employee discounts Free uniforms Opportunity for advancement Training & development Job Duties & Responsibilities KidStrong Member Service Receptionist's are the support system of the Program Director when it comes to the center. It's the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Member Service Receptionist's is a talented, welcoming, and engaging person who is focused on delivering an exceptional experience for the kids, families, and team members. This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location. RESPONSIBILITIES: CENTER OPERATIONS Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service. Welcome families as the enter the center. Assist members with all administrative needs and requests. Help enroll new members interested in the program for a membership or trail class. Be the Trial champion! When a trial is in house your primary focus should be to close the sale. Oversee center level initiatives i.e. center maintenance, training, brand consistency etc. Daily, Weekly, and Monthly cleaning and maintenance of the center with team. Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off. Those 2 days you will fully oversee member relations at the center. Weekday Part time schedule is from 3:00pm to 7:45pm. Weekend Part time schedule is 8:30am to 2:30pm. You will assist our program director with all center needs. OUTBOUND CALLS Dedicated 1-2 hours daily sales outbound calls / texts / trial follow up management. Member relation calls. Voicemail return. SKILLS/QUALIFICATIONS A passion for working with children is non-negotiable! Comfortable speaking to parents/guardians regarding variety of topics. Complete training through LearnUpon as required by the leadership team. Prior experience as a member services receptionist is a plus! Previous experience in management is preferred but not required Practical work experience with Google and Microsoft platforms. Previous experience with systems and platforms such as GloFox, LearnUpon, Podium, HubSpot, and Google Sheets is preferred but not required. CPR certified not required but preferred. Can certify within 90 days of hire. BONUS Eligible for membership sales bonus upon completion of training and probationary period. Sphere of InteractionThis position will NOT have any direct reports. When the Program Director is off, the Member Service Receptionist will be responsible for center operations to a limited capacity. This position will also interact with Raleigh Territory leadership and KidStrong, Inc. HQ team members as needed. DNA/COMPETENCIESTo perform the job successfully, an individual should demonstrate the following competencies: High Standards Establishes and holds high standards Natural Leader Creates culture Takes initiative Leads by Example Sets tone through actions Passionate Stays focused on the KidStrong Goals. Goal oriented and high performing. Command Presence Upholds KidStrong Values; creates vision for others. Teacher Communicate and ensure transfer of knowledge. Professional Approaches others in a tactful manner Reacts well under pressure Treats others with respect and consideration Accepts responsibility for own actions Follows through on commitments. Performer Engaging, Fun, Likable High Energy, Clear & Easy to Understand Mentor Develops and nurtures relationships Focuses on developing self and others Planning/Organizing Prioritizes and plans work activities; Develops realistic action plans. Sets goals and objectives Uses time efficiently Plans for additional resources Organizes or schedules other people and their tasks Oral Communication Speaks clearly and persuasively in positive or negative situations Responds well to questions; Listens and gets clarification Demonstrates group presentation skills; Participates in meetings. Written Communication Writes clearly and informatively;Edits work for spelling and grammar Varies writing style to meet needs Presents numerical data effectively; Able to read and interpret written information. Teamwork Balances team and individual responsibilities Exhibits objectivity and openness to others' views Contributes to building a positive team spirit; Supports everyone's efforts to succeed. Puts success of team above own interests; Able to build morale and group commitments to goals and objectives Coachable/Low Ego Mindset Gives and welcomes feedback. Encourages exploring of different perspectives to reach common goals and objectives Has a growth mindset; Sees every opportunity as one to learn from. Compensation: $15.00 - $18.00 per hour KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals. OUR PEOPLE: - Want to work with great people - Want personal and professional growth - Want to make an impact This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.

Discover a rewarding career path with Avance Care - where innovation meets compassion. Avance Care is growing fast, with 35 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC - and we're looking for passionate individuals to grow with us. As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients. Step into a vital role at the front lines of care. As a Front Desk team member, you'll be the first point of contact for our patients - creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out. This is a full-time role involving 12-hour weekday shifts and a rotating weekend schedule. Our clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions. We offer a comprehensive benefits package available on the first of the month following 30 days of employment. Selected Responsibilities: Meet, greet, and assist patients promptly, efficiently, and in a professional manner Set up new patients and update current patients' information in the EMR system Schedule and reschedule appointments, as well as coordinate walk-in patients Answer phone calls promptly and relay messages when necessary Maintain the front desk and reception area in an organized, orderly fashion Collect co-payments, deductibles, and co-insurances Process referrals and provide complete and accurate referral information to our patients Balance cash register and ensure all credit payments are accurate Explain fees, services, and policies Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience. Other Priorities: Strong verbal and written communication Ability to maintain confidentiality and integrity Growth mindset Flexibility and resilience If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume. All offers of employment are contingent upon the successful completion of a background check and drug screen. Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.

The FACE FOUNDRIÉ at Fenton in Cary, NC, is owned by the franchisee owner and will be the first of at least three in the Raleigh, Cary, and Durham markets within the next few years. The Fenton location is estimated to open in May/June 2023 and will be the flagship store for the area. Help create, cultivate, and promote a positive, upbeat facial bar. Asking that only motivated, positive, hard-working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette, and product and service recommendations. As a Front Bar Receptionist, you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, and recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company timekeeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation, and hygiene procedures before, during, and after services to ensure board compliance. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Salon Experience Preferred Job Type: Full-Time, Part Time Availability: Nights and Weekends Required Education: High School or equivalent

Summary: The Night Auditor is responsible for maintaining the front desk and reconciling the hotel's financial records during over night hours, ensuring accuracy and assisting guests with their needs. The Night Auditor is to report ten minutes before shift change time. Job Duties: Initial Duties with Guest Service Agent Going Off Duty Count the money drop for the clerk you are relieving. Watch the clerk drop the money in the locked drop box. Sign your initials on the money shift verification form. Count your bank. Any shortage should be documented in writing and signed by a desk clerk and auditor. Report shortage to the manager. Check the computer and make sure your shift has been keyed in and your initials are posted. Regular duties as Night Auditor Check the day's work and correct any errors. Do all check systems Clean the lobby Set up continental breakfast Take reservations and enter into computer Do the audit; following the audit guidelines Responsibility of All Shifts To keep Lobby clean and neat at all times. Follow all rules given to you on the date hired. To complete correctly all daily forms and reports. To know the layout of interior and exterior of property. To know the location of the main gas cut off, water, electrical, and breakers. To know the location of master keys, override keys and laundry room keys so the appropriate service can be provided if a guest has a problem. To know how to shut the computer down in case of emergency or fire. Have an emergency kit with a flashlight (Know where it is at all times). Know the location of the first aid supplies Know the manager's phone number After two weeks of training, a trainee will be required to work alone. During the 120-day probationary period the manager will continue to work with trainee a part of each day to improve your proficiency. Know how to set up the American Disabilities Act (ADA) box. Refer all customers to another Daly Seven property when full at your location. Any additional responsibilities assigned by Supervisor.

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

Make a Difference Where It Matters Most Join a team that's been providing compassionate, patient-centered care to rural North Carolina communities for 50 years. At CommWell Health, you won't just care for patients, you'll empower families, change lives, and be part of a mission-driven team that believes everyone deserves quality healthcare, close to home. What You'll Do * Input complete, accurate patient demographic information. * Update patient financial data and verify/document benefits with proof of coverage. * Enter visit charges to the correct payer source and collect applicable payments. * Assist uninsured individuals and low-income families in obtaining government health insurance. * Support, guide, and conduct outreach to diverse individuals and families for health insurance enrollment. What We're Looking For Required: * CAC (Certified Applications Counselor) obtained prior to November 1st Annually, if needed. * Clean driving record with current NC driver's license and approved by corporate vehicle insurance vendor for driving privileges * HS Diploma/GED Preferred: * Associate degree in a related field * Three (3) years' medical, dental, or behavioral health experience Why Join CommWell Health? * Impact: Be part of a team that delivers life-changing care to underserved populations. * Balance: Enjoy a supportive, flexible environment that values your well-being. * Growth: Access continuous learning, advancement pathways, and leadership development. * Recognition: Your voice matters. At CommWell Health, every team member "colleague" is seen, heard, and valued. We Take Care of Our Team * Medical, Dental & Vision Insurance - Affordable plans with options that meet your family's needs * 401(k) with Matching - Invest in your future with confidence * Generous PTO - Enjoy time off with paid holidays, emergency leave, and vacation accruals * Employee Assistance Program (EAP) - Support for your mental, emotional, and financial wellness * Career Growth - On-the-job training, certification support, and advancement opportunities A Team That Cares for You At CommWell, our teams are more than colleagues, we are a tight-knit, mission-driven family. You'll work alongside experienced clinicians, receive support from leaders, and participate in team huddles, recognition programs, and a collaborative care model rooted in our core value, "The Value of Valuing" by recognizing each person's worth, perspective, and contributions. Equal Opportunity Employer CommWell Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to Join Us? If you're a compassionate person ready to be part of something bigger, we'd love to meet you. Apply today and help us shape the future of community health, one patient, one family, one community at a time.

Who we are Cozy Cat Veterinary Hospital is Hiring a Veterinary Receptionist! Details Role: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: Monday thru Friday 8 to 6 pm plus occasional Saturdays Cozy Cat Veterinary Hospital is looking to add a full-time Veterinary Receptionist to our front desk team. Our Veterinary Receptionists are the face of our practice. This role plays an important part in our community reputation and in supporting our clients and patients by providing great customer service. Daily responsibilities include: Managing multiple phone lines Booking appointments Greeting clients Processing Payments Ensuring that the reception area is clean and comfortable for clients This is a full-time position with rotating Saturday morning hours as needed. A love of animals and a customer service background is a great fit for this position. Benefits for full-time include: Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Join Our Team! Think you're the veterinary receptionist we're looking for? Apply today! We look forward to hearing from you. Diversity, equity, and inclusion are core values at Cozy Cat Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans

Description Job title: Front Office coordinator Location: Raleigh, North Carolina - Midtown Pain and Spine ClinicStatus: Full-Time, Non-ExemptDepartment: Midtown Pain and Spine - Administrative Reports to: Practice Manager, Midtown Pain and Spine Clinic Job Supervisory Responsibilities: None Schedule: Monday - Thursday 8:00am - 5:00pm; Friday 8:00am - 2:00pm Looking for a place to build your career? Want to love where you work and what you do? Then consider our opening! Midtown Pain & Spine is North Raleigh's premier Pain Specialist. We pride ourselves in providing the safest and most innovative in-office pain management treatments and procedures. From trigger point injections to multi-modal treatments, we specialize in working with each patient's individual pain issues and using a variety of approaches to treat pain. Midtown is a division of East Carolina Pain Consultants, PLLC, North Carolina's most stable private pain practice. Our practice has committed to opioid reduction strategies by focusing on in-office procedures and a dynamic approach. To learn more about our practice, please visit: ecpcspine.com. Job Summary:The Front Office Coordinator is responsible for overall front desk duties including maintenance of patient reception areas, patient registration and scheduling, answering telephones, payment processing, and insurance verification. The Front Desk Coordinator must demonstrate professionalism and tact at all times and should be attentive to patients' needs, communicating any potential issues to staff or leadership. This position is vital to our pain clinic, as the Front Desk Coordinator will be the initial point of contact acknowledging patients upon their entrance to the practice. Duties/Responsibilities: Greet patients and visitors upon arrival. Answer phones in a pleasant and professional manner. Direct callers and communicate patient needs through telephone encounters to the providers. Assist patients with the check-in process by completing registration forms and verifying insurance. Utilize independent judgment when scheduling patient appointments. Optimize patient satisfaction and providers' time by following appointment scheduling guidelines. Prepare patient charts for the medical staff. Maintain accurate patient records by updating demographic and insurance information. Manage and distribute incoming faxes, referrals and patient paperwork. Process outgoing patient referrals in a timely manner to expedite patient care. Responsible for completing medical records requests and uploading outside patient medical records. Collect co-payments and past due balances, responsible for cash handling. Follow procedures for opening and closing the office. Maintain a clean and tidy reception area. Communicate with co-workers and providers in a professional manner. Comfort patients by answering patient questions and anticipating needs. Follow HIPAA guidelines for protecting the confidentiality of patient information. Maintain operations by following policies and procedures. Perform other duties as assigned. Education and Experience: High school diploma/GED required. Post-secondary education or training preferred. Previous medical office experience is preferred. Previous EMR experience is preferred. Experience with insurance coverage and benefits is preferred. Required Skills/Abilities: Must possess excellent customer service skills. Demonstrate the ability to prioritize job duties with effective time management, as well as handle various tasks simultaneously. Ability to handle high patient volumes in a professional manner. Ability to maintain composure in stressful situations. Work Environment: Work performed in an office environment. Involves frequent contact with patients, physicians, and medical office staff. ECAA is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, genetic information, disability, or other legally protected status. This policy extends to all terms, conditions, and privileges of employment, as well as the use of the Company's facilities and participation in all activities sponsored by the Company.

Plantation Park Animal Hospital is a full-service hospital with innovative and progressive treatment options, including digital X-ray, low level therapy laser, full in-house CBC, and chemistry, chemotherapy, chiropractic, surgical suite and specialize in canine reproduction. Our hospital is open Mondays - Fridays, 8am-6pm, with 2 late nights a week. Mondays and Thursdays are open until 8pm, to help clients with after work urgent vet appointments. We encourage a great balance of work and family by not being open on the weekends. We have great support staff, including several tenured registered veterinary technicians, 30-minute appointments, dedicated lunches, and a positive working environment and culture. * No On-Call or After-Hours Emergencies * No Saturday or Sunday hours * Competitive Salary Our practice is located in Clayton, NC, a city which is projected to be one of the fastest-growing cities over the next ten years, and in fact is considered the #1 place to live in NC! Located close to Raleigh, living in Clayton will provide you with a small suburban feel while having easy access to the hustle and bustle of city life. Not only is our town growing quickly, but it is one of the safest communities to raise a family in the state! Only a 40-minute drive from the Raleigh-Durham International Airport (RDU) means simple and painless traveling. Not to mention, Clayton is within an hour's drive to Chapel Hill and Durham, North Carolina which are other big cities in the area. You'll find plenty of dining and entertainment options along with a cool downtown district, newly renovated buildings, museums, and cultural festivals. Whether you love soaking up the sun at the beach or hiking in the mountains, living here means that you will get the best of both worlds. Our city is only a two-hour drive to Wilmington, NC, and a three-and-a-half-hour drive to The Outer Banks and only a four-hour drive to Asheville, NC to visit the Great Smokey Mountains and the Blue Ridge Mountains. For families with school-aged children or for students seeking higher education opportunities, living here will mean only the best in education and learning. We're known for our above-average public schools in Johnston County and access to some of the best top-rated colleges and universities in the state of North Carolina. If you're a "foodie", Clayton is also known serving up all of the most iconic foods found in North Carolina, and the craft beer scene is a popular favorite of locals as well! We take pride in our active lifestyle and community, and there is an abundance of outdoor activities and parks to enjoy To learn more about us click here. Position type: PRN (as needed)- with potential of PT/FT as we grow Schedule: This position is 6-10 hours per week, primarily on Mondays and Thursdays, with the possibility of an additional day during the week Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Receptionist with a minimum of 1-year veterinary experience preferred * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information Position type: PRN (as needed)- with potential of PT/FT as we grow Schedule: This position is 6-10 hours per week, primarily on Mondays and Thursdays, with the possibility of an additional day during the week We offer our staff: * Comprehensive Benefits for Full Time team (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Holiday Pay * *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full-time employment status vs part-time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key! Ideal Candidate * Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment * Energetic people-and-pet person with excellent work ethic and social and organizational skills * Be compassionate/caring * Willing to work flexible hours including weekends * Can work individually, as well as on a team * Self-starter personality that can complete daily tasks without the need for constant direction Skills, Knowledge, & ExpertiseSkills, Knowledge, & ExpertiseBenefits * Health Care Plan (Medical, Dental & Vision Options) * 401k Match * Generous paid time off (PTO) * Paid Parental Leave + Paid Maternity Leave * One (1) Work/Life Balance day off * Short-term and long-term disability options * Supplemental insurance options * Discounted Veterinary Care * Scrub allowance * Hands-on and E-training * Professional growth opportunities * Tuition assistance for prospective Veterinary Technician Students

Join Our Team at Elements Massage in Wendell Falls - We're Hiring Front Desk Sales Associates! Are you a friendly, outgoing, and organized individual with a passion for customer service? Do you want to be part of a wellness-focused team that makes a difference in people's lives every day? Elements Massage Wendell Falls is looking for a dynamic Front Desk Sales Spa Sales Advisor to join our team and help create an exceptional experience for our clients. (Experience required) Why Work With Us? Make a Positive Impact - Be the first point of contact for clients seeking relaxation and wellness. Your friendly smile and great communication skills will make a difference in their day. Pay & Incentives - We offer an hourly wage between $12.00-$14.00, with commission-based incentives. The harder you work, the more you can earn! Great Benefits - Enjoy employee discounts, paid time off, and health benefits (for full-time employees). We take care of our team so you can focus on what you do best! Opportunities for Growth - Whether you're looking to advance your career in sales, management, or wellness, Elements Massage provides plenty of opportunities for growth and development. Supportive Work Environment - Work in a friendly, team-oriented environment where everyone is valued and supported. We believe in working hard and having fun! What We're Looking For: Excellent Communication Skills - You'll be interacting with clients, answering questions, and assisting with appointments, so a positive, clear, and helpful approach is essential. Sales Experience - Experience in the spa and wellness industry, customer service, or sales is a plus but not required. We're looking for someone passionate about helping others and a drive to meet goals. Organizational Skills - You'll manage appointments, sales transactions, and client records, so being organized and detail-oriented is key. Friendly and Positive Attitude - We want someone who loves making people smile and is excited to be part of a team that thrives on creating great experiences for clients. Team Player - While you'll be handling your own responsibilities, we all work together to ensure the success of the business and the satisfaction of our clients. Your Role: As a Front Desk Sales Associate, you will: Greet clients with a warm and welcoming attitude, ensuring a positive first impression Schedule appointments and handle client inquiries both over the phone and in person Promote and sell memberships, packages, and retail products that help our clients enhance their wellness journey Process sales transactions and maintain accurate client records Provide excellent customer service, ensuring clients' needs are met and exceeded Help maintain a clean, organized, and welcoming front desk area Ready to Join Our Team? If you're passionate about wellness, have great sales experience, and love providing exceptional customer service, we want to hear from you! Apply today to join the Elements Massage team and be part of a company that truly cares about its clients and employees. Legal Disclaimer ©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ETM. Elements Massage + design are registered trademarks owned by ETM.

Raines Co. - Your Future is Now! The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions Ensures Outstanding customer service at all times Maintains a friendly, professional, cheerful, and courteous demeanor at all times Accurately answers inquiries from potential guests and accepts hotel reservations Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion Uses suggestive selling techniques to sell room nights, increase occupancy and revenue Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service Allocates rooms to expected arrivals after checking the guests preferences and special requests Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.) Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner Cross checks all billing instructions to ensure they are correctly updated Handles group arrivals and pre-registers each guest Ensures payments are made or on file for each guest and that billing is routed for groups correctly Completes cash transactions and maintains full responsibility for personal bank Ensures Front desk log (book or system) is read and updated Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD Assists all departments in servicing the guests especially during high volume periods Attends meetings as required Experience and Education: Experience in customer service, forward-facing, or other guest-related positions Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Job DescriptionBenefits: Bonus based on performance Employee discounts Free uniforms Opportunity for advancement Training & development Job Duties & Responsibilities KidStrong Member Service Receptionist's are the support system of the Program Director when it comes to the center. Its the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Member Service Receptionist's is a talented, welcoming, and engaging person who is focused on delivering an exceptional experience for the kids, families, and team members. This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location. RESPONSIBILITIES: CENTER OPERATIONS Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service. Welcome families as the enter the center. Assist members with all administrative needs and requests. Help enroll new members interested in the program for a membership or trail class. Be the Trial champion! When a trial is in house your primary focus should be to close the sale. Oversee center level initiatives i.e. center maintenance, training, brand consistency etc. Daily, Weekly, and Monthly cleaning and maintenance of the center with team. Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off. Those 2 days you will fully oversee member relations at the center. Weekday Part time schedule is from 3:00pm to 7:45pm. Weekend Part time schedule is 8:30am to 2:30pm. You will assist our program director with all center needs. OUTBOUND CALLS Dedicated 1-2 hours daily sales outbound calls / texts / trial follow up management. Member relation calls. Voicemail return. SKILLS/QUALIFICATIONS A passion for working with children is non-negotiable! Comfortable speaking to parents/guardians regarding variety of topics. Complete training through LearnUpon as required by the leadership team. Prior experience as a member services receptionist is a plus! Previous experience in management is preferred but not required Practical work experience with Google and Microsoft platforms. Previous experience with systems and platforms such as GloFox, LearnUpon, Podium, HubSpot, and Google Sheets is preferred but not required. CPR certified not required but preferred. Can certify within 90 days of hire. BONUS Eligible for membership sales bonus upon completion of training and probationary period. Sphere of Interaction This position will NOT have any direct reports. When the Program Director is off, the Member Service Receptionist will be responsible for center operations to a limited capacity. This position will also interact with Raleigh Territory leadership and KidStrong, Inc. HQ team members as needed. DNA/COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: High Standards Establishes and holds high standards Natural Leader Creates culture Takes initiative Leads by Example Sets tone through actions Passionate Stays focused on the KidStrong Goals. Goal oriented and high performing. Command Presence Upholds KidStrong Values; creates vision for others. Teacher Communicate and ensure transfer of knowledge. Professional Approaches others in a tactful manner Reacts well under pressure Treats others with respect and consideration Accepts responsibility for own actions Follows through on commitments. Performer Engaging, Fun, Likable High Energy, Clear & Easy to Understand Mentor Develops and nurtures relationships Focuses on developing self and others Planning/Organizing Prioritizes and plans work activities; Develops realistic action plans. Sets goals and objectives Uses time efficiently Plans for additional resources Organizes or schedules other people and their tasks Oral Communication Speaks clearly and persuasively in positive or negative situations Responds well to questions; Listens and gets clarification Demonstrates group presentation skills; Participates in meetings. Written Communication Writes clearly and informatively;Edits work for spelling and grammar Varies writing style to meet needs Presents numerical data effectively; Able to read and interpret written information. Teamwork Balances team and individual responsibilities Exhibits objectivity and openness to others' views Contributes to building a positive team spirit; Supports everyone's efforts to succeed. Puts success of team above own interests; Able to build morale and group commitments to goals and objectives Coachable/Low Ego Mindset Gives and welcomes feedback. Encourages exploring of different perspectives to reach common goals and objectives Has a growth mindset; Sees every opportunity as one to learn from.

Job Description The FACE FOUNDRIÉ at Fenton in Cary, NC, is owned by the franchisee owner and will be the first of at least three in the Raleigh, Cary, and Durham markets within the next few years. The Fenton location is estimated to open in May/June 2023 and will be the flagship store for the area. Help create, cultivate, and promote a positive, upbeat facial bar. Asking that only motivated, positive, hard-working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette, and product and service recommendations. As a Front Bar Receptionist, you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, and recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company timekeeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation, and hygiene procedures before, during, and after services to ensure board compliance. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Salon Experience Preferred Job Type: Full-Time, Part Time Availability: Nights and Weekends Required Education: High School or equivalent

Discover a rewarding career path with Avance Care - where innovation meets compassion. Avance Care is growing fast, with 35 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC - and we're looking for passionate individuals to grow with us. As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients. Step into a vital role at the front lines of care. As a Front Desk team member, you'll be the first point of contact for our patients - creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out. This is a full-time role involving 8-hour weekday shifts and a rotating weekend schedule. Our clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions. We offer a comprehensive benefits package available on the first of the month following 30 days of employment. Selected Responsibilities: Meet, greet, and assist patients promptly, efficiently, and in a professional manner Set up new patients and update current patients' information in the EMR system Schedule and reschedule appointments, as well as coordinate walk-in patients Answer phone calls promptly and relay messages when necessary Maintain the front desk and reception area in an organized, orderly fashion Collect co-payments, deductibles, and co-insurances Process referrals and provide complete and accurate referral information to our patients Balance cash register and ensure all credit payments are accurate Explain fees, services, and policies Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience. Other Priorities: Strong verbal and written communication Ability to maintain confidentiality and integrity Growth mindset Flexibility and resilience If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume. All offers of employment are contingent upon the successful completion of a background check and drug screen. Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key! Ideal Candidate * Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment * Energetic people-and-pet person with excellent work ethic and social and organizational skills * Be compassionate/caring * Willing to work flexible hours including weekends * Can work individually, as well as on a team * Self-starter personality that can complete daily tasks without the need for constant direction Skills, Knowledge, & ExpertiseSkills, Knowledge, & ExpertiseBenefits * Health Care Plan (Medical, Dental & Vision Options) * 401k Match * Generous paid time off (PTO) * Paid Parental Leave + Paid Maternity Leave * One (1) Work/Life Balance day off * Short-term and long-term disability options * Supplemental insurance options * Discounted Veterinary Care * Scrub allowance * Hands-on and E-training * Professional growth opportunities * Tuition assistance for prospective Veterinary Technician Students