Clinical Guest Coordinator/Office Assistant at Michigan Orthopedic Center
Front desk receptionist job in Lansing, MI
Michigan Orthopedic Center (MOC) is seeking a full-time Clinical Guest Coordinator / Office Assistant to support our Outpatient Rehab clinic in Lansing, MI. This role plays a vital part in creating a welcoming, efficient, and patient-centered experience.
Key Responsibilities
Welcome patients and visitors in person and by phone; answer questions, direct inquiries, and provide an excellent first impression.
Schedule patient appointments efficiently-both in person and over the phone-to optimize provider time and treatment room utilization.
Support a positive patient experience by recognizing and easing patient concerns; maintain a clean and inviting reception area.
Ensure accurate patient records by filing, retrieving, and updating medical information in the EMR system.
Maintain patient accounts by obtaining and documenting personal, financial, and insurance information.
Assist with revenue collection by recording charges, updating financial data, and collecting patient payments.
Safeguard patient privacy by adhering to confidentiality and HIPAA standards.
Follow established clinic policies and procedures and proactively communicate needed updates.
Collaborate with the rehab team and contribute to daily clinic operations as needed.
Perform additional duties as assigned.
Minimum Qualifications
1-2 years of medical office or healthcare administrative experience preferred
Experience with patient scheduling and EMR systems preferred
Proficiency with Microsoft Office Suite
Strong customer service and professional telephone communication skills
Desired Skills & Attributes
Ability to manage multiple tasks in a fast-paced environment
Highly organized with strong attention to detail
Self-motivated and able to work independently
Positive, team-focused attitude
Michigan Orthopedic Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position requires a background check upon acceptance.
Req #3421
Veterinary Receptionist
Front desk receptionist job in Fowlerville, MI
Fowlerville Veterinary Clinic has an opportunity for a Veterinary Receptiopnist to join our team! Fowlerville Veterinary Clinic located in Fowlerville, Michigan, has been practicing the highest quality care for our clients and their pets, food animals and horses for over 60 years. Our compassionate, professional, and courteous doctors and staff, provide the best medical, surgical and dental care possible. Our main focus is on building relationships with our clients and their animals that we care for. From the first phone call through the entire visit, we strive to be the best at what we do. We value our clients and want to put their minds at ease while they trust their animals to our care.
Location: 6440 W. Grand River Road, Fowlerville, MI 48836
Shift Details: This is a part-time position (under 30 hours/week).
Pay Range: $15.00 - $17.00/hour (based on expereience)
What We Are Looking For: Exceptional phone etiquette, multi-tasker, efficient with a strong attention to detail, and computer knowledge. Teamwork and the ability to work under pressure. Adhering to the MVP Core values is a must.
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyVeterinary Receptionist
Front desk receptionist job in Owosso, MI
Job Description
Veterinary Receptionist/CSR Pinecrest Animal Hospital - Owosso, MI
About Us
Pinecrest Animal Hospital is a progressive, innovative 4-doctor small animal practice in Owosso, Michigan. Our team is known for delivering high-quality care using advanced diagnostics and treatments-including ultrasound, echocardiography, full in-house lab work, laser therapy, and a wide range of surgical procedures from routine to complex.
Our story began in 1953 with Dr. Jerry Fries, a legendary mixed animal practitioner who served his community with dedication-even making house calls by plane and motorcycle! Since then, the hospital has evolved under compassionate, forward-thinking leadership, and today we continue that legacy of excellence under Dr. Pritpal Rangi.
What You'll Be Doing
As a full-time Customer Service Representative/Receptionist, you'll be a vital part of our clinical team. Key responsibilities include:
Providing top-notch customer service
Being attentive to client and pet needs
Identifying and working compassionately with clients in various emotional states
Working patiently with distressed, frustrated, or disgruntled clients
Answering and triaging high-volume phone calls
Scheduling appointments and procedures
Checking in clients and monitoring flow from check-in to discharge
Confirming appointments and handling client callbacks
Managing medical record requests between hospitals and specialty practices
Processing payment transactions
Maintaining accurate documentation in the electronic medical record
Relaying information between clients and doctors, technicians, or management
Keeping reception and common areas clean and sanitary, including taking out trash, doing laundry, and cleaning floors, bathrooms, exam rooms, kitchen, and kennels (as needed)
Using Windows-based computer systems and practice management software
Performing other tasks as assigned by the doctors or Practice Manager to help facilitate clinic flow and patient care
What We're Looking For
High School Diploma or GED (college preferred)
At least 1 year of customer service experience
Veterinary clinic experience is a plus
Must be able to safely lift 30 pounds
Basic math and writing skills
Skilled at multitasking in a fast-paced environment
Positive, team-oriented attitude and excellent communication skills
Eagerness to learn and grow within the field
Compensation & Benefits
Hourly pay: $14.00 - $16.00 (based on experience)
401(k) with match
Health insurance
Paid time off
Employee pet care discount
Flexible scheduling
Schedule
Full-time (8-10 hour shifts)
Monday to Friday
Rotating Saturdays (typically 1 per month)
No Sunday hours
Concierge/Receptionist
Front desk receptionist job in East Lansing, MI
Would you enjoy serving an amazing group of active seniors? Are you upbeat, enjoy hearing interesting stories about amazing lives led, or find helping others rewarding? Then a position in Concierge Services at Burcham Hills may be the right fit for you! Join an extraordinary community dedicated to the future of senior living in this 20 hours per week part-time position in StoneBriar at Burcham Hills.
Concierge Services are welcoming team of StoneBriar, providing a first and lasting impression for all who enter.
They are responsible for:
Being familiar with community wide amenities and roles
Offering suggestions for resident engagement
Providing communication to residents
Assisting with making appointments
Delivery of packages, memos, and newspapers
Being a one-stop shop for resident convenience
If you like to smile, enjoy providing exceptional hospitality, and want to work in a fun and rewarding environment where you are positively affecting the lives of seniors, we want to hear from you!
Qualifications Possession of a high school diploma or equivalent (GED). 1 year of relevant experience and/or training, or equivalent combination of education and experience. Prefer experience with Burcham Hills and/or in a healthcare setting. Ability to read, write, speak and comprehend written and oral instructions in English. Ability to continuously greet all guests in a professional, friendly manner, acknowledging them expediently. Ability and willingness to address concerns of safety and security appropriately and efficiently. Ability to work with multiple demands and various demographics. Ability to answer all incoming calls and transfer calls appropriately. Proficient in Windows environment, MS Office and other database programs and ability to type correspondence, assign work orders and enter data.
PERKS OUTSIDE OF THE PAYCHECK:
Senior advocacy
Rewarding hospitality driven environment
Growth opportunities
Diverse culture
Open door atmosphere
Option to be paid daily
Discounted employee meals
Free parking
Employee Assistance Program to all employees
Eligible for benefits as of the 31
st
day of employment if Full Time
Employee recognition programs
Beautiful, resort-like campus on 38 acres
Join an exceptional team!
Many roles at Burcham Hills may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status.
Drug-free workplace.
EEO & E-verify employer.
Academic Affairs Office Work Study
Front desk receptionist job in Sidney, MI
For a description, see file at: ************ montcalm. edu/media/dsjp40u2/administration-building-work-study-2025.
pdf
Front Bar Receptionist
Front desk receptionist job in Ann Arbor, MI
About FACE FOUNDRIÉ:
FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment.
FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We've been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 56 locations open and is continuing to expand nationwide.
FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.
Job Description:
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Responsible for maintaining an organized schedule.
Demonstrate, sell, recommend FACE FOUNDRIÉ products.
Work with the manager to notify when supplies of any kind are low to ensure we have all items on hand.
Assist in all in store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory product training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services; ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Preferred Salon Experience
Job Type: Part Time, Full Time
Education: Highschool, or equivalent
Front Desk Receptionist
Front desk receptionist job in Battle Creek, MI
Job Description
We are looking to add a Front Desk Receptionist to our team. This individual is the first person that our customers will see and must represent the company in a positive manner. We want to make sure all customers have a five star experience at our shop from the time they walk in until the time they leave. The receptionist is the very first point of contact with whom customers interact. Receptionists should create a welcoming environment, greeting, informing, and directing customers in a courteous and professional manner.
Compensation:
$14 - $17 plus tips
Responsibilities:
Receptionist Duties by Category:
Operations
Follow all company policies and procedures.
Handle customer complaints with professionalism and calmness.
Adhere to loss prevention and security policies and practices.
Assist with online orders and curbside operations, if applicable.
Report any perceived inventory loss to direct managers.
Support the execution of all opening and closing checklists.
Verify visitor IDs and ensure they sign in on the sign-in sheet.
Answer phone calls professionally and escalate calls as needed.
Notify staff of guest arrivals and manage guest flow onto the sales floor to ensure a
positive, timely experience.
Update menus and signage with informative and visually appealing content.
Compliance
Operate within state and CRA regulations and guidelines.
Accurately verify customer identification following company SOPs.
Sales
Stay updated on store goals, KPIs, and individual performance metrics.
Align with upper management to support the success of promotions, loyalty programs,
and app downloads.
Help maintain visual standards as directed by the company.
Utilize the budtender playbook as a standard for effective sales execution.
Maintain a thorough understanding of the product range, including strains, edibles,
concentrates, and accessories.
Educate customers on product benefits, proper usage, and potential effects to assist in
informed decision-making.
Handle customer inquiries, concerns, and complaints with empathy and professionalism.
Conduct sales transactions accurately, including cash handling.
Encourage satisfied customers to leave reviews on public platforms to enhance the
company's reputation and attract new customers.
Inventory
Stay informed on regulatory updates.
Ensure only compliant, non-expired products are sold to maintain quality and safety.
Keep inventory in designated areas to minimize loss and maintain accurate stock levels.
Staff
Contribute to a positive environment that encourages teamwork and engagement.
Report all employee issues to the General Manager.
Participate in creating a respectful, warm, and friendly work atmosphere that aligns with
company brand values.
Minimize interpersonal conflicts to foster a positive work environment and boost morale.
Accounting
Request change for the register in advance to prevent shortages.
Submit tips to leadership according to company policy.
Report any cash discrepancies to leadership.
Accurately record all time punches using the company's clock-in application.
Additional Expectations
Assist with setting up company events at the store level.
Complete tasks assigned by management as needed.
Cross-train and support inventory and budtender roles as required.
Maintain cleanliness during downtime to uphold a professional customer experience.
Qualifications:
Must be at least 21 years old and a resident of Michigan.
Must be able to work a full-time schedule that will include weekends, evenings, and holiday shifts.
Must have reliable transportation.
Must have cash handling experience. Strong customer service background is preferred.
Point of sale experience preferred.
Must be able to pass a background check.
Levels Cannabis equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
About Company
Gatsby Cannabis Co. is an exciting Michigan-owned brand that has multiple retail locations launching in 2023 and beyond. With a strong focus on being a fully immersive cannabis experience, Gatsby Cannabis is focused on team building from within to create the most well-rounded Cannabis experience in Michigan and then the country. Come be a part of our family and take part in the future of Cannabis! Locations in Battle Creek and Royal Oak!
Healthcare Receptionist
Front desk receptionist job in Mount Morris, MI
Work for an employer who loves you back! Cornerstone Care has locations throughout Southwestern Pa. and we are seeking a Healthcare Receptionist to join our team. Make a difference as we seek those who want to assist us in fulfilling our mission: "To improve the health of our patients and the residents of our community, with special concern for the underserved." Cornerstone Care has a long history of serving patients in our region and with over 24 million dollars in annual revenues. You can join a dynamic team of professionals where your contributions and voice make a difference. We are the best family care center across Southwestern PA and Northern WV for affordable healthcare. Communicates effectively with a broad range of patients, community and organizational members. Some of the key responsibilities are: Greets patients professionally and timely both in person and on the phone. Answers patient questions or properly refers to appropriate staff. Optimizes provider schedules and patient satisfaction with efficient scheduling and follows outlined scheduling protocols. Notifies providers and/or clinical team of patient arrivals and effectively communicates essential patient details to clinical team. Decreases patient anxieties by effectively explaining wait times and visit expectations. Maintains patient accounts by obtaining, recording, and updating personal, demographic, and financial information. Collects and processes patient payments for services. Assists patients with billing questions, registration forms, sliding fee and other service applications. Verifies insurance eligibility and benefits. Selects appropriate insurance for visit type. Obtains authorization for services, when appropriate. Enters treatment charges and encounter adjustments and schedules follow up appointments to finalize visit. Retrieves outside records to update patient charts for clinical teams. Scans and files registration forms, insurance cards, and various clinical information into patient's electronic health record. Balances daily payments and prepares bank deposits.
Cornerstone Care is a Non-Profit, Federally Qualified Health Center with 12 locations and a mobile unit, serving communities throughout Southwestern Pennsylvania, and Northern West Virginia. Our mission is to improve the health of our patients and all the residents of the communities we serve, with special concern for the medically underserved and low-income populations.
Cornerstone Care offers: Medical insurance, dental and vision coverage, life insurance, long-term disability insurance, 403 B retirement, flexible spending accounts for medical and dependent care, credit union, and a variety of additional voluntary benefits as well as a generous time off package.
Cornerstone Care, Inc is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability, sexual orientation, gender identity and expression.
Front Desk Receptionist (Battle Creek)
Front desk receptionist job in Battle Creek, MI
Job DescriptionThe Role: Dental Dreams LLC in Battle Creek, MI, is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent service to our patients. The ideal candidate will have excellent customer service skills and a passion for helping others. Bilingual - Spanish speaking proficiency is a huge plus!
Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Customer Service experience
At least 1 year of experience in current or most recent job
Bilingual - Spanish (preferred)
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Front Desk Agent at onemissionsociety.org
Front desk receptionist job in Freeport, MI
Job Description
Onemissionsociety.Org in Greenwood, IN is looking for one front desk agent to join our team. We are located on 941 Fry Road. Our ideal candidate is self-driven, punctual, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a front desk agent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to reading your application.
Medical Office Receptionist
Front desk receptionist job in Genoa, MI
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $19.00 - $20.00/hour, plus quarterly bonus/incentive potential
Location: 2200 Genoa Business Park Dr. Suite 100 Brighton, MI 48114
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree, preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Auto-ApplyMedical Front Desk
Front desk receptionist job in Flint, MI
Job Description
Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed.
Schedule:Monday through Thursday 8:00-5:00p (possibly 5:30p).Friday 8:00 - 4:00p.*With flexibility to start earlier or later if needed.
What you will be doing
Greet and check in patients in a friendly, courteous, and professional manner.
Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs.
Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.
Prepares paperwork for patient visits.
Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution.
Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.
Acts as a liaison between patients, guests, back office staff and providers.
Reconciles cash against daily charge and cash reports.
Schedule and confirm patient appointments as needed.
Create, distribute, and file new patient charts/medical records.
Perform clerical tasks such as copying, sorting, scanning, and faxing.
Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc.
Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies
Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.
Perform any other duties as assigned
What you know Required
High school diploma or GED
Strong verbal and written communication skills
Desire
Telephone operator or high call volume experience
Entry Level
What you will receive
Competitive wages
Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
Generous paid time off (PTO) program
Seven (7) company paid holidays
401(k) retirement plan with company match
An organization focused on People, Passion, Purpose and Progress
Inspirational culture
About Midwest Vision PartnersMidwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm. Alpine is a strong supporter of MVP, given their PeopleFirst™ philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels.
Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP's network consists of 16 practices, 125 physicians, and roughly 1500 employees providing medical and surgical eyecare services at over 60 locations throughout the Midwest. We strive to be the premier provider of eyecare in the Midwest through a culture of collaboration and excellence.
Job Posted by ApplicantPro
Front Desk Agent
Front desk receptionist job in Ann Arbor, MI
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Front Desk Agent
Front desk receptionist job in Ann Arbor, MI
Join Our Team Today!
The Residence Inn by Marriott located in Ann Arbor, MI, is seeking enthusiastic Front Desk Agents to assist with hotel guest service operations. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!
JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner.
ESSENTIAL JOB FUNCTIONS:
Perform guest registrations (check ins & check outs), room assignments, and special requests
Understanding of daily hotel operations, policies, procedures, and internal rules
Knowledge of Brand's operating systems and Brand's customer loyalty programs
Familiar with guest rooms, locations, amenities, features, and all other services offered
Knowledge of room rates, packages, discounts, and promotions
Ensure proper credit when checking out guest(s) and handle late charges accordingly
Knowledge of cash handling and bank procedures to check out all guest(s)
Bank out at end of shift by following drop procedures
Answer phones, handle mail, and take messages
Assist guests with problems and questions; ensure all guest problems are resolved
Knowledge about the city, local area, and attractions
Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
Know all emergency procedures and the proper action to take
Operate safe deposit boxes
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
Ability to learn quickly and work in a fast-paced position with constant guest interaction
Communication both verbal and written
Computer and telephone skills
Must be able to multi-task
Flexibility with schedule
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
Hotel or customer service experience is preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Satisfactory criminal background screening required - Valid driver's license with safe driving record may be required -
SUPERVISORY RESPONSBILITY
This position has no supervisory responsibilities
BENEFITS WE OFFER
Career development & training
Paid time off
Travel and hotel discounts
401(k) with company match
Bonus potential
And more!
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel including nights and weekends.
WHO WE ARE
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.
To learn more about our growing company, please visit **************
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
Auto-ApplyFront Desk Agent
Front desk receptionist job in Ann Arbor, MI
Join Our Team Today!
The Residence Inn by Marriott located in Ann Arbor, MI, is seeking enthusiastic Front Desk Agents to assist with hotel guest service operations. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!
JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner.
ESSENTIAL JOB FUNCTIONS:
Perform guest registrations (check ins & check outs), room assignments, and special requests
Understanding of daily hotel operations, policies, procedures, and internal rules
Knowledge of Brand's operating systems and Brand's customer loyalty programs
Familiar with guest rooms, locations, amenities, features, and all other services offered
Knowledge of room rates, packages, discounts, and promotions
Ensure proper credit when checking out guest(s) and handle late charges accordingly
Knowledge of cash handling and bank procedures to check out all guest(s)
Bank out at end of shift by following drop procedures
Answer phones, handle mail, and take messages
Assist guests with problems and questions; ensure all guest problems are resolved
Knowledge about the city, local area, and attractions
Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
Know all emergency procedures and the proper action to take
Operate safe deposit boxes
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
Ability to learn quickly and work in a fast-paced position with constant guest interaction
Communication both verbal and written
Computer and telephone skills
Must be able to multi-task
Flexibility with schedule
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
Hotel or customer service experience is preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Satisfactory criminal background screening required - Valid driver's license with safe driving record may be required -
SUPERVISORY RESPONSBILITY
This position has no supervisory responsibilities
BENEFITS WE OFFER
Career development & training
Paid time off
Travel and hotel discounts
401(k) with company match
Bonus potential
And more!
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel including nights and weekends.
WHO WE ARE
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.
To learn more about our growing company, please visit **************
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
Auto-ApplyFront Desk Night Audit at Wyndham Garden Ann Arbor
Front desk receptionist job in Ann Arbor, MI
Job Description
Wyndham Garden Ann Arbor in Ann Arbor, MI is looking for one Front Desk agent to join our 30 person strong team.
We are located on 2900 Jackson Ave, Ann Arbor, Mi, 48103
Benefits
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a front desk agent or similar position
Available weekends and holidays
Hotel or hospitality experience preferred
Flexible with schedule able to be on call
Resolving Conflicts and Handling complaints
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to reading your application
Available shifts and compensation: Available shifts on Sundays, Thursdays, Fridays, and Saturdays. Compensation is $15.00/hour.
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Front Desk Agent
Front desk receptionist job in Hartland, MI
Job DescriptionBenefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Front Bar Receptionist
Front desk receptionist job in Ann Arbor, MI
About FACE FOUNDRIÉ:
FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment.
FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We've been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 56 locations open and is continuing to expand nationwide.
FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.
Job Description:
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Responsible for maintaining an organized schedule.
Demonstrate, sell, recommend FACE FOUNDRIÉ products.
Work with the manager to notify when supplies of any kind are low to ensure we have all items on hand.
Assist in all in store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory product training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services; ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Preferred Salon Experience
Job Type: Part Time, Full Time
Education: Highschool, or equivalent
Front Desk Receptionist (Battle Creek)
Front desk receptionist job in Battle Creek, MI
The Role: Dental Dreams LLC in Battle Creek, MI, is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent service to our patients. The ideal candidate will have excellent customer service skills and a passion for helping others. Bilingual - Spanish speaking proficiency is a huge plus!
Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Customer Service experience
At least 1 year of experience in current or most recent job
Bilingual - Spanish (preferred)
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Auto-ApplyMedical Office Receptionist
Front desk receptionist job in Genoa, MI
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $19.00 - $20.00/hour, plus quarterly bonus/incentive potential
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
Location: 2200 Genoa Business Park Dr, Brighton, MI 48114
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree, preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
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