Front desk receptionist jobs in East Orange, NJ

Clarity Recruiting is looking for experienced support staff looking for their next opportunity. We have multiple clients looking for Receptionists/Office Assistants/ Event Assistants on a temporary day to day basis. The general hourly range for these roles are $17-20/hr DOE Responsibilities will possibly include: Answer and direct phone calls Assist in the preparation of regularly scheduled reports Update and maintain office policies and procedures Order office supplies and research new deals and suppliers Maintain contact lists Liaise with executive and senior administrative assistants to handle requests and queries from senior managers Requirements and skills: 1-2+ years experience as a Receptionist, Office Assistant or has worked hospitality Knowledge of office management systems and procedures Proficiency in MS Office Excellent time management skills and the ability to prioritize work Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organizational skills with the ability to multi-task

Hours: Full Time 2 Sunday per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM Monday: 9:00 AM-5:00 PM Tuesday, Wednesday: 11:00 AM- 7:00 PM Thursday: 10:00 AM - 6:00 PM Premium Health is looking for outstanding candidates for the Front Desk Receptionist position. Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient's care experience to our standards: Compassionate, Agile, Respectful, and Excellent. Ideal candidates will be able to work well under pressure and in fast paced environments. Daily responsibilities include: Greeting patients upon arrival Assisting patients with paperwork Answering phone calls Scheduling appointments Verifying medical insurances Creating referrals Responding to patient medical questions Time Commitment: 2 Sunday per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM Monday: 9:00 AM-5:00 PM Tuesday, Wednesday: 11:00 AM- 7:00 PM Thursday: 10:00 AM - 6:00 PM Compensation: Commensurate with Experience, $21-$24 per hour Benefits: Public Service Loan Forgiveness (PSLF) Paid Time Off, Medical, Dental and Vision plans, Retirement plans

Job Title: Receptionist - Executive Floor (5th Floor) Schedule: Monday-Friday, 8:00 AM-5:00 PM Rate of Pay: $26.50-$27.35/hr We are seeking a polished, professional, and experienced Receptionist to serve as the primary point of contact on our executive fifth floor. This role requires exceptional hospitality, strong communication skills, and the ability to create a welcoming and professional atmosphere for all visitors and executives. While the position is based on the fifth floor, the Receptionist will provide cross-functional support to reception desks across all nine floors as needed. Key Responsibilities Executive Floor Reception: Serve as the primary receptionist for the 5th floor, where executive team members are located; maintain a high level of professionalism and discretion. Guest Management: Greet and welcome visitors, escort guests to conference rooms, and create a strong first impression. Hospitality Services: Offer refreshments, ensure meeting rooms are prepared, and support a premium guest experience. Coat & Personal Item Handling: Manage coats and personal belongings for visiting guests. Visitor Registration: Process visitor badges, maintain accurate guest logs, and handle check-in/check-out procedures. Meeting Support: Schedule meetings, coordinate room bookings, and assist with logistical needs. Switchboard & Call Handling: Manage incoming calls, including French-language calls (6-7 per week); route calls promptly and accurately. Cross-Floor Support: Assist reception desks on other floors depending on operational needs. Administrative Support: Perform light administrative tasks and utilize Microsoft Office for basic documentation and communication. Required Qualifications Bilingual French & English - Mandatory (Non-Negotiable). Minimum of 2 years of receptionist, front desk, corporate hospitality, or administrative experience preferred. High level of corporate polish, professionalism, and customer service orientation. Strong verbal and written communication skills in both languages. Proficiency in Microsoft Office (Outlook, Word, Excel). Ability to remain calm, composed, and organized in a fast-paced environment. Strong attention to detail, reliability, and a proactive approach to service. Ideal Candidate The ideal candidate is poised, confident, hospitality-minded, and able to interact effectively with executives and VIP guests. They take pride in maintaining a polished and seamless reception environment and can adapt quickly to shifting priorities across multiple floors. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

Front Office Receptionist. Multi tasker. Professional appearance. Courteous. Well spoken. Bilingual in English and Spanish. Hospitality experience is a plus. Full time and part time positions available.

Front Desk Representative - Dermatology (Professional Experience Required) Location: New York, NY | On-Site | Full-Time Seeking a highly professional, polished, and experienced Dermatology Front Desk Representative. To be considered, candidates must have prior dermatology front desk experience and demonstrate a professional appearance, excellent communication skills, and the ability to manage a fast-paced, high-profile patient environment. This is an on-site, full-time position. Start date is ASAP and this role is a high priority for the practice. About the Role This is a full front desk administrative role supporting a high-profile dermatology practice. You will check patients in and out, verify insurance, process authorizations and referrals, collect co-pays, and handle high-dollar payments. Professionalism, accuracy, and discretion are essential, especially when interacting with high-profile patients. You will primarily work at the 317 East 34th Street location and may cover other areas or floors within the same building when a physician is out. Key Responsibilities Full front desk administration, including check-in and check-out Insurance verification, authorizations, referrals, and financial collections Handling high-dollar cosmetic and surgical payments with accuracy and discretion Scheduling across medical, cosmetic, Mohs, and vein procedures Managing high-volume phone lines with professionalism Maintaining accurate patient records using the EMMA ModMed system Assisting across front desk areas as needed Communicating clearly with physicians, practice leadership, and patients Providing exceptional customer service at all times Maintaining a polished, professional appearance at all times Ensuring confidentiality, accuracy, and adherence to all practice standards Patient volume: Monday-Wednesday: 30-40 patients per day Thursday-Friday: 15-20 patients per day Required Qualifications Dermatology front desk experience required Experience in a medical office with check-in, check-out, insurance, and authorizations Professional, articulate, well-spoken, and reliable Ability to multitask and remain composed in a fast-paced environment Strong attention to detail and discretion when handling high-profile patients Tech-savvy with experience using EMR systems (ModMed preferred) Positive attitude and strong commitment to patient service Ideal Candidate The practice is seeking someone similar to their top-performing team members: Well-spoken, polished, articulate Professional appearance and demeanor Reliable, not rushed or disorganized Focused, accurate, and dedicated Someone who shows up, works hard, and represents the practice well Schedule Monday-Friday Start time varies between 8:00-9:00 AM, ending at 4:35 PM. Every other Monday the schedule shifts due to a late-starting provider. Why This Role Stands Out Opportunity to work directly with high-profile patients Stable, prestigious dermatology practice Professional, fast-paced environment Clear expectations and supportive leadership

Carbro is a diverse team of professionals specializing in Infrastructure Construction, seeking a full time receptionist to work in our Corporate Offices. Role Description This is a full-time, on-site role for a Front Desk Receptionist located in Warren, NJ. The Front Desk Receptionist will be responsible for greeting and directing visitors, managing phone calls, performing clerical duties, and providing exceptional customer service. The role includes answering phones, maintaining records, correspondence and supporting the overall operation of the front desk. Qualifications Experience in Phone Etiquette and Receptionist Duties Proficient in Clerical Skills Strong Communication and Customer Service skills Ability to multitask and manage time effectively High school diploma or equivalent Previous experience in a similar role is a plus

Clerical work, including filing, data entry, reception work, schedule meetings, typing and preparing correspondence, indexing, operating office equipment (fax, computer, photocopier), and other clerical functions. 50 keystrokes per minute, Microsoft Office knowledge intermediate level. Interpersonal skills, both verbal and written. Excellent customer service skills. Performs data entry and general clerical duties. Maintains professional demeanor. Liaisons with nurses, physicians, and staff. Ability to interact with patients all day.

Job Title: Murex Front-Office EQD Job Type: Long-term contract Project description Looking for an experienced professional to support the Equity Derivatives Trading desk. The candidate should have experience in capital markets (preferred in Equity Derivatives). Responsibilities Resolve daily FO issues on the functional, valuation, and pricing Resolve daily issues stemming from the FO Equity Derivatives desk (must) Work closely and address issues from the EQD Desk Traders (L3) Amend FO pre-trade rules, eTradePad, simulations Resolve requests or issues with P&L, Market Data, and booking issues Analyze, formulate, propose, develop, and/or contribute to overall solutions as per PROD Support deliverables Liaise with technical team(s) - when needed - to resolve FO-related issues and necessary enhancements Manage day-to-day assigned project tasks to complete various FO deliverables Yield Curve issue resolution and validation; curve assignments; new curve creation Continuous follow-up of new Market regulations/practices globally Perform various levels of testing for assigned deliverables, as well as participate in formal release cycles (SIT/UAT) When required, develop FO Business requirements per given stream and according to Project needs as they come along Skills must have Strong product knowledge in EQD Very Strong understanding of the P&L concept overall and its components Very Strong understanding and hands-on experience in Livebook, Market Data, Curve structure, Simulations, and Trade Life Cycle Strong experience in supporting FO users and resolving their daily issues 5+ years' experience with Murex FO functionalities 4+ years' experience in a financial markets role SQL proficiency Must have a strong personality, logical, and analytical skills Be detail-oriented, a quick learner, and a self-starter Possess good verbal and written communication skills Must have strong organizational skills Nice to have Good understanding of Market Risk Management (including VaR, stress-tests, back-testing) Strong product knowledge in COM Strong analytical, pricing, and conceptual skills Strong problem-solving skills and attention to detail Strong presentation skills Strong relationship-building skills both internally and externally

AJ Madison is currently seeking a Showroom Receptonist join our team. We are looking for someone with an upbeat attitude, who can roll-up their sleeves to help complete projects throughout the showroom and is incredibly organized. We want someone who is proactive, thorough, well-spoken, outgoing, and professional. Must be available to work on Sundays. Essential Duty and responsibilities: Greet each person who visits the showroom, and pairing customers with available appliance advisors and designers; Partner with internal staff to make sure every client has a noticeably better experience; Answering and directing telephone calls; Taking and relaying messages; Tracking daily customer traffic Assisting Sales team with non-converted quotes by contacting the client to gauge interest and address any follow-up questions. assisting in converting said quotes or reaching out to salespeople for continued follow-up. Contacting clients 2 weeks prior to the ship date of the order to validate everything is ready form of payment Adjusting payment as needed and/or bringing any issues to the salesperson owning the order. Items delivery date Following up with clients post-delivery thank you cards/messages ensure the delivery/installation went well answer any questions and potentially connecting the client with either their salesperson or Customer Service. Assisting in growing future business. Answering customer service and general inquiries, Receive all incoming packages, mail, and additional deliveries; Support office management duties and showroom operations Manage office supply and inventory, furniture, and food/drink orders. Partner with showroom & corporate marketing teams to execute and recap local market events Assist with experiential projects and gifting as needed Follow local events SOP and checklists to track plans, run of show, and event prep Handle all local logistics (big and small) for events - including but not limited to service providers (catering, photography, rentals, floral, entertainment, a/v equipment, etc.) contracts, submit invoicing, payments, schedules, communication, follow up, invites, attendee lists, mailings, and more Research new service providers for event projects as needed Provide all necessary receipts, invoices, documentation to corporate marketing Work with local event production resources and vendors as required Travel within local markets to execute community/trade events and drive community engagement/awareness Skills and Qualifications: A minimum of 4 years' experience in a customer service-related field Strong customer experience background & skills; Professional appearance; Outstanding attention to detail, organized, collaborative, and creative individual; Excellent writing and communication skills; Proficiency in software applications including Microsoft Word, Excel, and Outlook; Bonus if experience working with attendee invite management systems such as Event Farm, EventBrite, Splash, etc. Ability to multi-task while maintaining strong attention to detail; Ability to take initiative, be proactive, and work independently; Willingness to efficiently handle administrative tasks while simultaneously balancing customer interaction; At least a high school diploma or equivalent; Must be available to work Sundays.

About Us RE Brands is a fast-growing fashion company that owns and operates Real Essentials, one of the top-selling apparel brands on Amazon. We're a dynamic, innovative team redefining value-driven fashion through design, speed-to-market, and technology. With licenses like Juicy Couture Sport, Nautica, and Hunter, and a rapidly expanding retail and wholesale presence, we're scaling across e-commerce and brick-and-mortar channels. Job Description We're looking for a personable, detail-oriented Front Desk Coordinator to be the face of our NYC office. This is an entry-level position ideal for someone with strong interpersonal skills, a proactive mindset, and an interest in supporting day-to-day office operations. Responsibilities Manage and maintain front desk operations Greet all visitors with warmth and professionalism Schedule guests and vendor visits with the building Coordinate office needs such as ordering supplies, stocking the kitchen, and maintaining cleanliness Manage sample ordering, returns, and organization Liaise with building management on administrative and operational requests Assist with office-wide communication and internal team support as needed Requirements Some prior administrative, office, or customer service experience preferred Excellent communication and organizational skills Ability to multitask and stay proactive in a fast-paced environment Friendly, professional demeanor and team-first attitude

Come join our team as a Executive Receptionist to help create an amazing experience for our employees and guests As a Executive Receptionist within our Amenity Services Team , you will play a crucial role in creating a first class guest and employee experience within JPMorgan Chase's new global headquarters at 270 Park Avenue in New York City. Working hand-in-hand with cross-functional partners within the building to ensure a seamless arrival process and navigation of the space - the Lobby Receptionist is a resource for all guests and employees to turn to should they have any questions about the building and the happenings within it. Most importantly, this position is responsible for leaving a lasting impression on all who enter the office, guaranteeing that their memorable experience stays with them well after they have left. Job Responsibilities Welcome and check-in guests and employees, serving as the first point of contact in the lobby. Project an air of confidence and ownership within their space - making sure guests and employees know right away that they are a helpful resource. Answer questions, provide way finding support, and ensure a fantastic first and last impression of each guest and employee's visit in the lobby and throughout 270 Park's Amenity Services managed spaces. Own the guest journey from arrival to hand off with their host or arrival at final destination. Utilize verbal, radio, and digital communications to work with cross-functional building partners to create a safe, clean, and hospitable experience. Be knowledgeable about the building's layout, features, amenities, events, activations, and able to answer FAQs. Stay informed on all issues related to the building's operations that could impact the guest and employee experience Required qualifications, skills and capabilities 2+ years of administrative and/or hospitality experience, demonstrating a strong foundation in customer service and organizational skills Excellent interpersonal and communication skills, with the ability to engage with clients and colleagues professionally and warmly. Ability to stand for long periods, maintaining a welcoming presence at the front desk. Outgoing, professional, and able to work well under pressure, ensuring a calm and efficient environment Bachelor's degree required Skills include familiarity with widely-used software packages e.g. MS Word, Excel, and PowerPoint

Job DescriptionSalary: $19-$21/hour Job Title: Front Desk (Morning Shift) Department: Administration / Front Office Reports To: Front Desk Manager / Administrator Schedule: 6:30 AM 10:30 AM, any days from Monday through Sunday (based on operational needs) Position Summary: The Front Desk staff member is responsible for providing excellent customer service and ensuring accurate and efficient patient registration during morning hours. This role plays a key part in greeting patients, verifying information, and maintaining smooth front office operations in a professional healthcare setting. Key Responsibilities: Greet and check in patients in a courteous and professional manner. Perform patient registration, ensuring that all required demographic, insurance, and consent forms are accurately completed. Verify insurance eligibility and collect co-payments when applicable. Ensure accurate data entry into the electronic medical record (EMR) system. Maintain confidentiality of all patient information in compliance with HIPAA regulations. Answer incoming calls, route messages, and assist with scheduling inquiries as needed. Coordinate with clinical and administrative teams to support efficient patient flow. Maintain a clean, organized, and welcoming front desk and waiting area. Assist with additional administrative or clerical tasks as assigned. Qualifications: Speaks Mandarin or Cantonese High school diploma or equivalent required; associate degree preferred. Previous experience in medical office administration or patient registration preferred. Excellent communication, customer service, and interpersonal skills. Strong attention to detail and accuracy in data entry. Proficiency with basic computer systems and electronic medical record (EMR) software. Knowledge of HIPAA and patient confidentiality standards. Ability to work flexible morning shifts, including weekends if required. Physical Requirements: Ability to sit or stand for extended periods. Ability to lift up to 20 pounds occasionally. Must be able to work in a fast-paced, professional healthcare environment.

Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city. NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees. NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being. Why Work at NYPCC: We Pay Down Your Student Loans! Medical, Dental, and Vision Insurance is Paid for by NYPCC 100% Paid Time Off and Company Paid Holidays Annual Rate Increases 403B Retirement Plan with Match! Professional Development through NYPCC Academy Amazing Workplace Culture Job Description The Front Desk Receptionist performs routine clerical and administrative work in answering telephones, assisting clients and visitors, providing assistance, crucial support to prescribers, clinical reporting and scheduling. Greet and welcome clients and visitors directing them appropriately upon arrival Check clients in and out on electronic health record system Answer phones, take messages, and transfer calls as needed Perform general office duties inclusive but not limited to scanning, faxing, and making copies Schedule appointments for clients and conduct outreach as determined by management Assist with processing referrals and intake related scheduling appointments for clients Provide prescribers with both in-person and virtual support. Assist prescribers and other staff to ensure efficient scheduling Provide daily scheduling outreach and regularly submit summary reporting data Processing of prior authorizations and obtain the required approval for medications Facilitate Medical Records requests in compliance with state regulatory guidelines Electronically store, accurately record patient information into EMR system Provide support to all interdisciplinary teams, including clinical and medical staff Maintain confidentiality, ensuring to safeguard PHI as well as related documents in compliance with HIPAA regulations Assist with opening and securely closing the clinic when required Perform other duties as assigned by Senior Clerical Staff, Management, Program Administration and Leadership Perform other duties based on operational needs to provide a positive client experience Qualifications Bilingual; fluent in English and Spanish High School Diploma or equivalent 1-2 years of reception experience in a fast-paced office, preferably in medical or community mental health office Exceptional customer service skills Ability to maintain self-care and cope with mental and emotional stress related to the position, function independently, and have flexibility, consistency, and professionalism Ability to multi-task with attention to detail Works well in a team setting Able to work well in a fast-paced environment Proficient in Microsoft SharePoint, Office, Outlook, Word, Excel, and PowerPoint Working knowledge of MS TEAMS video meeting platform Ability to perform with versatility and tact in an evolving work environment of a mental healthcare facility Maintains a positive attitude and is friendly, upbeat, and has a great “can do” personality Passionate about NYPCC's mission and values Additional Information The ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values NYPCC Has the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalism Can develop and sustain safe, positive, and productive work habits and demonstrate compliance with NYPCC policies and procedures NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission. Salary: $19.00-$20.00 per hour NYPCC is an Equal Opportunity Employer

Here at NJM, we are seeking a Telephone Operator/Receptionist in our Parsippany office. This opportunity is hybrid and does require you to work in the office and at home. Hybrid Schedule: 4 days in the office, 1 days at home. Schedule: Must be available to work Monday to Friday (8:00AM- 4:15PM or 8:45 AM -5:00PM) Job Responsibilities Answer and direct incoming calls promptly and professionally Greet walk-in lobby customers in a timely and professional manner. Perform general receptionist duties. Demonstrate the knowledge and ability to ask pertinent questions which will allow calls to be directed to the appropriate party. Proficiently utilize training and computer resources to answer questions from internal and external customers. As business needs allow, learn, and perform additional administrative tasks which support the Call Center Job Requirements Excellent customer service and communication skills General computer knowledge Prior switchboard and/or receptionist experience preferred. Ability to multi-task High School diploma or GED Compensation: Salary is commensurate with experience and credentials. Pay Range: $34,658-$40,229 Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses. Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

The Executive Gallery Reception is dedicated to providing exceptional hospitality and support to our resident Executives, assistants and visitors in a sophisticated and secure environment. We serve as the central hub for managing reservations, catering, supplies, facilities and technology requests. As an Executive Gallery Receptionist within our Amenity Services team , you will efficiently manage daily responsibilities with minimal supervision, thriving in a fast-paced environment while maintaining a professional and friendly demeanor with employees and visitors. As part of a small, effective team, you should be a quick learner who goes above and beyond, taking ownership of your work. Your attention to detail, timely follow-up, and adaptability to new challenges will be key to ensuring seamless operations and making a significant impact. Job responsibilities Perform all Executive Receptionist functions, embodying the ideal Executive Gallery culture for internal and external stakeholders Serve as an ambassador and initial point of contact for resident Executives, employees and visitors, providing the highest level of hospitality and professionalism Proactively support and anticipate the needs of Executives and admins, ensuring strong follow up Manage space and office reservations, coordinate catering, register visitors, answer executive lines, and set up and break down conference rooms Conduct daily walkthroughs of designated floors to ensure adequate office supplies and maintenance, including pantry areas and lounges Liaise with internal partners including dining, lobby reception, audio visual, and facility teams Deliver and promote relevant communications Communicate effectively with Management to facilitate understanding and collaboration Attend and actively participate in team meetings Be flexible to work early mornings or late evenings as needed Required qualifications, capabilities and skills Minimum two years of recent experience in administrative and high-end hospitality roles Excellent time management and written/verbal communication skills Self-starter with the ability to work in a fast-paced team environment with limited supervision Proficiency in MS Office, including Outlook, Calendar, Teams, Word, Powerpoint

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support). Responsibilities Answer and direct phone calls Distribute mail Act as first point of contact for visitors Qualifications High school diploma or relevant work experience Ability to maintain a positive attitude Excellent communication skills

Office Services Associate - Midtown Manhattan Forrest Solutions is looking for a proactive, customer-focused Office Services Associate. This full-time, onsite role supports daily office operations across multiple floors, combining hands-on work with opportunities to collaborate across teams. What You'll Do Manage incoming/outgoing mail, packages, and interoffice deliveries. Oversee FedEx & UPS accounts, shipments, and vendor coordination. Maintain office supplies, conference room materials, and toner inventories. Support meeting setups, events, and new hire onboarding. Handle sensitive mail and documentation securely. Partner with Security, HR, and Facilities on compliance and service requests. Track and resolve service requests through the ticketing system. Assist with ad hoc tasks like deliveries and messenger services. What We're Looking For 1-3 years in office services, mailroom, or facilities operations preferred. Strong customer service skills and professional communication. Organized, adaptable, and able to multitask in a fast-paced environment. Discreet, proactive, and solution-oriented. Comfortable lifting 50+ lbs. Proficient in Microsoft Office (Outlook preferred); experience with ticketing systems a plus. Business professional attire required.

Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city. NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees. NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being. Why Work at NYPCC: We Pay Down Your Student Loans! Productivity Bonus Medical, Dental, and Vision Insurance is Paid for by NYPCC 100% Paid Time Off and Company Paid Holidays Annual Rate Increases 403B Retirement Plan with Company Match Continuing Education Opportunities Available Professional Development through NYPCC Academy Amazing Workplace Culture NYPCC Health and Wellness Events Job Description The Front Desk Receptionist performs routine clerical and administrative work in answering telephones, assisting clients and visitors, providing assistance, crucial support to prescribers, clinical reporting and scheduling. Greet and welcome clients and visitors directing them appropriately upon arrival Check clients in and out on electronic health record system Answer phones, take messages, and transfer calls as needed Perform general office duties inclusive but not limited to scanning, faxing, and making copies Schedule appointments for clients and conduct outreach as determined by management Assist with processing referrals and intake related scheduling appointments for clients Provide prescribers with both in-person and virtual support. Assist prescribers and other staff to ensure efficient scheduling Provide daily scheduling outreach and regularly submit summary reporting data Processing of prior authorizations and obtain the required approval for medications Facilitate Medical Records requests in compliance with state regulatory guidelines Electronically store, accurately record patient information into EMR system Provide support to all interdisciplinary teams, including clinical and medical staff Maintain confidentiality, ensuring to safeguard PHI as well as related documents in compliance with HIPAA regulations Assist with opening and securely closing the clinic when required Perform other duties as assigned by Senior Clerical Staff, Management, Program Administration and Leadership Perform other duties based on operational needs to provide a positive client experience Qualifications Must be Bilingual in English and Spanish High School Diploma or equivalent is required 1 to 2 years of Reception experience in a fast paced office, preferably in medical or community mental health office, is required Must be proficient in MS Office (Outlook, Word, and Excel) Must have the ability to learn new software Possesses the personality and demeanor to work with difficult clients Must be detail-oriented and have the ability to multi-task Must be a team player Thrives under pressure in an outpatient client environment 1 form of picture ID (non-expired) Unexpired passport: OR Driver's License AND Social Security Card; OR State ID Card AND Social Security Card Additional Information Salary: $19.00- $20.00 per hour Compensation commensurate with experience and qualifications.

Named City and State's Top Place to Work in NY (2025) - Join a mission-driven mental health leader serving 15,000+ clients each month! Celebrating over 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) is a leader in community mental health, serving over 15,000 clients each month across four locations. We operate the largest mental health clinic in New York State and are committed to innovation and “caring for the community” through both in-person and telehealth services. NYPCC is proud to be certified as a Platinum Bell Seal organization by Mental Health America - the highest distinction for workplace mental health. We were also named one of the Top Places to Work in New York in 2025, reflecting our commitment to supporting, valuing, and investing in our dedicated team through competitive compensation, excellent benefits, and a mission-driven culture. Why Work at NYPCC: We Pay Down Your Student Loans! Medical, Dental, and Vision Insurance is Paid for by NYPCC 100% Paid Time Off and Company Paid Holidays Annual Rate Increases 403B Retirement Plan with Company Match! Amazing Workplace Culture NYPCC Health and Wellness Events Job Description The Front Desk Receptionist performs routine clerical and administrative work in answering telephones, assisting clients and visitors, providing assistance, crucial support to prescribers, clinical reporting and scheduling. Greet and welcome clients and visitors directing them appropriately upon arrival Check clients in and out on electronic health record system Answer phones, take messages, and transfer calls as needed Perform general office duties inclusive but not limited to scanning, faxing, and making copies Schedule appointments for clients and conduct outreach as determined by management Assist with processing referrals and intake related scheduling appointments for clients Provide prescribers with both in-person and virtual support. Assist prescribers and other staff to ensure efficient scheduling Provide daily scheduling outreach and regularly submit summary reporting data Processing of prior authorizations and obtain the required approval for medications Facilitate Medical Records requests in compliance with state regulatory guidelines Electronically store, accurately record patient information into EMR system Provide support to all interdisciplinary teams, including clinical and medical staff Maintain confidentiality, ensuring to safeguard PHI as well as related documents in compliance with HIPAA regulations Assist with opening and securely closing the clinic when required Perform other duties as assigned by Senior Clerical Staff, Management, Program Administration and Leadership Perform other duties based on operational needs to provide a positive client experience Qualifications Bilingual; fluent in English and Spanish High School Diploma or equivalent 1-2 years of reception experience in a fast-paced office, preferably in medical or community mental health office Exceptional customer service skills Ability to maintain self-care and cope with mental and emotional stress related to the position, function independently, and have flexibility, consistency, and professionalism Ability to multi-task with attention to detail Works well in a team setting Able to work well in a fast-paced environment Proficient in Microsoft SharePoint, Office, Outlook, Word, Excel, and PowerPoint Working knowledge of MS TEAMS video meeting platform Ability to perform with versatility and tact in an evolving work environment of a mental healthcare facility Maintains a positive attitude and is friendly, upbeat, and has a great “can do” personality Passionate about NYPCC's mission and values Additional Information NYPCC is an Equal Opportunity Employer Salary: $19.00-$20.00 Compensation commensurate with experience and qualifications.