Front desk receptionist jobs in Flagstaff, AZ - 36 jobs
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Front Desk Receptionist
Front Desk Agent
Front Desk Clerk
Front Desk Supervisor
Office Representative
Front Desk Coordinator
Front Desk Representative
Front Desk Staff
Front Desk Agent
Woodlands Flagstaff M6 LLC
Front desk receptionist job in Flagstaff, AZ
Job DescriptionBenefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
We are seeking a positive, friendly FrontDesk Agent to provide exceptional service to our hotel guests. The FrontDesk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The FrontDesk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities:
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications:
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
$27k-33k yearly est. 31d ago
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Front Desk Agent
Flagrock Hospitality LLC
Front desk receptionist job in Flagstaff, AZ
Job DescriptionBenefits:
Employee discounts
Paid time off
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
We are seeking a positive, friendly FrontDesk Agent to provide exceptional service to our hotel guests. The FrontDesk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The FrontDesk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
$27k-33k yearly est. 19d ago
Front Desk Clerk I
Mountain Capital Partners
Front desk receptionist job in Flagstaff, AZ
(FT or PT, Seasonal) The FrontDesk Attendant will be responsible for checking guests in and out of the Cabins at Basecamp, making lodging reservations, and assisting with restaurant takeout orders. The FrontDesk Attendant will reconfirm guest reservations prior to their arrival and check rooms to ensure cleanliness and that no maintenance is needed prior to guest arrival.
The FrontDesk Attendant must be friendly and outgoing, with excellent multitasking skills.
$24k-30k yearly est. 40d ago
Front Desk Supervisor
Hampton Inn 3.9
Front desk receptionist job in Flagstaff, AZ
Job Description
The FrontDesk Supervisor provides leadership and support to all front office personnel and ensures proper completion of all front office duties in accordance with hotel policies and procedures. Fosters customer loyalty by providing the highest level of guest services and maintaining standards that would deliver an exceptional guest stay.
Duties and Responsibilities:
− Manage and motivate the Front Office team to provide a high standard of service for customers.
− Manage and monitor activities of all team members in the Front Office department making sure they adhere to hotel policies and procedures.
− Handle guest complaints or contentious issues that cannot be settled directly by team members and provide a quick solution. − Staff is properly trained on all required functions in the Property Management System and Brand Portals. − Complete requirements associated with Guest Rewards and Loyalty. − Work with Sales to assure group rooms and meeting spaces are managed properly.
− Work with team to forecast and yield manage rates to maximize revenue for the hotel.
− Know the hotel's marketing program, specials & packages and use sales techniques to upsell rooms to maximize revenue and occupancy levels.
− Work closely with the Housekeeping and Maintenance Department to improve guest service and foster cross-departmental communication.
− Keep accurate records, documenting all training and monitoring staff performance.
− Review daily reports and correct discrepancies. Ensure shift checklists are completed properly and on a timely basis.
− Remain current on brand standard updates, new procedures and required training.
− Able to cover shifts when needed.
− Complete all required company and brand-specific training and/or certifications in a timely manner.
− Ensure the workplace remains clean and tidy and the lobby is always presentable.
− Monitor front office and stationery supplies.
− When needed assist as breakfast ambassador.
− Able to work a flexible schedule of varied hours including weekends and holidays. Adhere to start times.
− Wear professional attire with a nametag while on shift.
− Ensure hotel keys are distributed to the appropriate parties and that guest privacy is maintained.
− Maintain a safe, secure and healthy work environment by following safety and security protocols and complying with hotel policies and procedures.
Physical, Mental and Environmental Demands:
− Must be able to perform job functions with attention to detail, with efficiency and under time constraints.
− Must be able to push and pull up to 50 lbs. and carry up to 20 lbs.
− Must be able to bend, reach, kneel, pivot and grip items while working in guest rooms.
− Follow directions thoroughly and work with minimal supervision.
Skills, Educational Background, Experience and Basic Expectations:
− High School Diploma or GED required.
− College Education/Business Administration knowledge.
− Minimum 1 year of Front Office/Guest Service experience including management experience.
− Excellent communication and customer service skills.
− Able to professionally write and communicate in English.
− Able to organize, plan ahead and manage workload.
− Work cohesively with co-workers as part of a team.
− Able to prioritize and work effectively in a fast-paced environment.
− Proficient in Microsoft programs.
$29k-35k yearly est. 27d ago
Front Office Representative
Southwest Behavioral & Health Services Careers 4.2
Front desk receptionist job in Flagstaff, AZ
Southwest Behavioral and Health Services is seeking a dedicated and empathetic Front Office Rep who can help us fulfill our mission. “Delivering compassionate care to enhance lives and improve communities”. We are seeking someone who enjoys coordinating with people, organized and excellent communication skills. Does this describe you? If so, you may be the person we are looking for to join our dynamic Flagstaff team!
Job Preview at a Glance:
A Front Office Representative is responsible for performing front office duties including patient care activities, front office check-in and check-out, scheduling, verifying medical insurance, and scheduling and confirming appointments. This position reports to a Front Office Supervisor.
Location & Schedule:
Work schedule-Monday through Friday 5:45am-2:45pm with an hour of unpaid lunch. Reporting to our Flagstaff ORS.
Pay: $18.35/hr.
Duties & Responsibilities
Establishes, updates and maintains all client databases and scheduling of consumer appointments.
Coordinates transportation as clinically necessary/appropriate.
Processes medication issues and prior authorizations.
Processes and monitors lab results.
Schedules medication, counseling, and intake appointment.
Completes intake referrals and screening.
Answers all incoming phone calls by third ring.
Confirms/updates consumer contact information.
Verifies consumer eligibility/enrollment prior to appointment: AHCCCS, RBHA/agency, Limited Income Subsidy, Medicare Part D.
Collects client fees/copay.
May be expected to work at various SBH locations as required
Requirements:
High School Diploma or G.E.D required
Completion of a Medical Assistant training program highly preferred.
Medical Assistant Certification preferred
1-2 years of experience in a medical or behavioral health background preferred
Requires prior clerical experience, preferably in a behavioral health setting (Consideration given for course work in lieu of part of the experience requirements)
Bilingual (English/Spanish) preferred
Benefits:
3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
10 paid holidays
Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
We will help you save for retirement - 40% company match up to a 10% deferral into your SB&H retirement account!
Career Development - Benefit from our culture of internal promotion!
We help you with your higher education goals - Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
Employee Assistance Program, Health & Wellness and much more!
About SB&H
Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years' experience.
At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging - a culture where every individual's unique perspectives, backgrounds, and experiences are welcomed and valued.
We're committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.
Through our Empowered Belonging program, we're committed to:
Voice & Visibility - ensuring every team member's ideas, experiences, and contributions are recognized and heard.
Fair Access - fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
Culture of Connection - building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
Learning & Growth - providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
Wellbeing & Safety - prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.
Where everyone belongs. Where everyone leads.
Join us in shaping a community where your difference makes a difference, and your impact is real.
To learn about Southwest Behavioral & Health Services mission, values and services please review our website at
https://www.sbhservices.org/
SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$18.4 hourly 3d ago
Front Desk Clerk
Hilton Grand Vacations 4.8
Front desk receptionist job in Sedona, AZ
Be part of a top-performing team that offers Day One Benefits and Daily Pay* Join a company where helping people get away helps you get ahead. See just how far you can go. At Hilton Grand Vacations we will help you reach your goals and build your future.
At Sedona Summit we are looking for a Full Time FrontDesk Clerk to join our team! If you enjoy helping guests and owners, make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.
Here's why you will love it here:
* Driven Compensation
* Recognition Programs and Rewards
* Discounted hotel rates worldwide!
* 401(k) program with company match.
* Paid Time off and Paid Sick Days
* Tuition reimbursement programs
* Numerous learning and advancement opportunities
* And more.
*
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Main Responsibilities:
* Greeting guests and owners on arrival.
* Check in/out guests.
* Generates folio and collects payments.
* Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
* Prepares and consistently restocks the frontdesk with supplies including preparing arrival packets and area information.
* Answering phones and directing calls.
* Other duties as assigned by your leader.
What are we looking for:
* Proficient English language
* Ability to manage multiple responsibilities and prioritize tasks to meet organizational goals and expectations.
* 6 months' Customer Service Experience.
* Open and flexible availability, including weekends and holidays.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
$30k-36k yearly est. 20d ago
Front Desk Representative
Sedona Eye Care PC
Front desk receptionist job in Sedona, AZ
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Vision insurance
Job Summary
We are seeking a friendly and service-oriented FrontDesk Representative to join the team at our busy family clinic. As a FrontDesk Representative, you will be the first point of contact. Greeting and checking in patients, scheduling appointments, answering phone calls, and collect payment. The ideal candidate is detail oriented, organized and capable of multitasking in a busy environment with a kind disposition and excellent communication
Responsibilities
Greet patients as they arrive and provide explanation of needed paperwork and collect insurance information
Answer phone calls and schedule appointments
Assist patients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general patient service
Qualifications
Excellent communication skills with a commitment to service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
$26k-33k yearly est. 28d ago
Front Desk Agent
Capital Vacations 3.6
Front desk receptionist job in Sedona, AZ
WHAT
YOULL
DO
Looking
for
a
professional
individual
to
represent
the
first
point
of
contact
with
our
guest
and
handle
all
stages
of
their
stay
RESPONSIBILITIES
Responsible
for
the
efficient
and
courteous
operation
of
the
frontdesk
Responsible
for
checking
guests
inout
most
efficiently
and
courteously
Collect balances and post appropriate room charges Answers and transfers call from the switchboard using proper telephone etiquette Answer guest questions about local restaurants and attractions Make courtesy calls and follow up calls to all guests issues Send confirmation letters to ownersguests Coordinate with all other departments to ensure a smooth response to guests requests Process all incoming revenue from all departments daily Open and close the credit card machines and cashier audit reports Balance out cash drawer process advance deposits when making reservations and collect money and post the transactions from other departments Order office supplies as needed Prepare night audit daily Enter maintenance and service requests in SPI promptly Make reservations courteously and efficiently Make room moves and stay over requests for guests as needed to ensure guest satisfaction Run reports and correct errors before guest check in Perform any other inventory management changes as directed by the supervisor or manager Prepare check in packets for the upcoming week Make rental calls to notify owners whether their villa rented or not Respond to online reviews Reconcile rentals for the previous month Check online travel agents for rental inbound Daily post office and banking run Block RCI points for unpaid accounts Manage RCI banking membership changes and cancellations All other duties as assigned by management BENEFITS COMPENSATION TRAININGQUALIFICATIONS High School DiplomaGEDExperience from which comparable knowledge and abilities are acquired Basic computer skills Great attention to detail Excellent Customer Service skills with the ability to work under pressure Bilingual is a plus Active listener with the ability to solve problems Work with minimal supervision Excellent verbal and written communication skills Flexible schedule Ability to work evenings holidays and weekends are a must
$28k-34k yearly est. 60d+ ago
Front Desk
Huntremotely
Front desk receptionist job in Sedona, AZ
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
$27k-33k yearly est. 3d ago
Front Desk Agent
Description This
Front desk receptionist job in Sedona, AZ
Be part of a top-performing team that offers Day One Benefits and Daily Pay*
Join a company where helping people get away helps you get ahead. See just how far you can go. At Hilton Grand Vacations we will help you reach your goals and build your future.
At Sedona Summit we are looking for a Full Time FrontDesk Clerk to join our team! If you enjoy helping guests and owners, make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.
Here's why you will love it here:
Driven Compensation
Recognition Programs and Rewards
Discounted hotel rates worldwide!
401(k) program with company match.
Paid Time off and Paid Sick Days
Tuition reimbursement programs
Numerous learning and advancement opportunities
And more.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's “America's Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
What are we looking for:
•Proficient English language
•Ability to manage multiple responsibilities and prioritize tasks to meet organizational goals and expectations.
•6 months' Customer Service Experience.
•Open and flexible availability, including weekends and holidays.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Main Responsibilities:
•Greeting guests and owners on arrival.
•Check in/out guests.
•Generates folio and collects payments.
•Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
•Prepares and consistently restocks the frontdesk with supplies including preparing arrival packets and area information.
•Answering phones and directing calls.
•Other duties as assigned by your leader.
$27k-33k yearly est. Auto-Apply 57d ago
Front Desk Agent at Wildflower Inn at Bell Rock
Wildflower Inn at Bell Rock
Front desk receptionist job in Sedona, AZ
Job Description
$300 sign on bonus paid out after 90 days of successful employment
Two boutique properties in Sedona, AZ are looking for a housekeeper to join our strong team. Our ideal candidate is a self-starter, motivated, and reliable.
Location options will include Wildflower Inn at Bell Rock and White House Inn Sedona.
FRONTDESK AGENT
The FrontDesk Agent is responsible for hosting guests throughout their stay. From a warm welcome upon arrival to an effortless departure, this role will play a critical hand in executing the seamless guest experience in a tech forward hotel environment.
Responsibilities:
Utilize Life House's proprietary software to manage internal tasks and guests communication
Assist with the guest check-in/check-out process while engaging with guests
Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and other guest needs
Facilitate making reservations and room changes
Coordinate communication and partnership between the frontdesk and other departments (housekeeping, maintenance, F&B and Central Support).
Respond to guest inquiries, requests and concerns in a timely, friendly and efficient manner
Inspect clean rooms in preparation for guest arrival
Prepare and deliver VIP amenities
Perform other duties as assigned and requested to meet the needs of the business
Ideal Candidate
Team player, hard worker, multi-tasker and detail oriented
Knowledge of the local area and things to do, and places to go - or enthusiasm to acquire that knowledge
Genuine desire to be helpful: able to jump in and assist other departments when necessary
Works cooperatively with others in all situations
Requirements & Experience
Experience in guest or customer service
Flexible in schedule and willing to meet the demands of a complex operation
Familiarity with Apple products and applications (preferred)
Familiarity with Slack (preferred)
Ability to lift, pull, and push moderate weight
Compensation & Benefits
Competitive pay
Generous benefits package
Holiday Pay
Referral program
An environment that encourages initiative and leadership
Working with highly talented people who are extremely passionate about their craft
About Life House
Wildflower Inn is managed by Life House, a venture-backed, vertically integrated hotel brand, operator and technology company. We operate hotels under our guiding mission to have travel be more meaningful and accessible for guests and make hotels more profitable and seamlessly operated for owners. From motels to ultra-luxury boutiques, our technology and management formula is best suited to any independent property in every market.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$27k-33k yearly est. 27d ago
Hotel Front Desk Agent
Innventures Hotel Mgmt Co 3.4
Front desk receptionist job in Sedona, AZ
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONTDESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a FrontDesk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
$26k-32k yearly est. Auto-Apply 60d+ ago
Front Desk
Remington Hotels 4.3
Front desk receptionist job in Sedona, AZ
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
$32k-40k yearly est. 3d ago
Front Office Representative- Part Time
Healthcare Outcomes Performance Company 4.2
Front desk receptionist job in Flagstaff, AZ
Benefits:
Starting at $18 DOE
Competitive Health & Welfare Benefits
HSA with qualifying HDHP plans with company match
401k plan after 6 months of service with company match (Part-time employees included)
Employee Assistance Program that is available 24/7 to provide support
Employee Appreciation Days
Employee Wellness Events
ESSENTIAL FUNCTIONS
Presents a professional image and helpful demeanor to our patients and visitors.
Greets and directs patients and visitors upon their arrival into the Lobby.
Answers the telephone and direct calls appropriately throughout the facility.
Maintains full confidentiality of all patient information.
Assists Facilities and Security personnel in announcing Code Red drills and alarms.
Working knowledge of the Elevation Ambulatory Surgery Center and Northern Arizona Orthopedics check in processes and EMR requirements.
Other duties as assigned
EDUCATION
High school diploma/GED or equivalent working knowledge preferred.
EXPERIENCE
Preference is given to candidates with a minimum of two years of receptionist experience in a medical office or healthcare setting.
$30k-36k yearly est. 45d ago
Medical Front Office
Nextcare, Inc. 4.5
Front desk receptionist job in Sedona, AZ
NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country.
At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success.
What we are looking for
NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority.
Responsibilities
Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to:
* Obtain personal and insurance data from the patient and inputs information into EMR system.
* Monitors the flow of patients, including placing patients into rooms as needed.
* Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
* Prepares daily deposit, reconciliation, and daily statistical information.
* Ensures an adequate stock of front office supplies and proper functioning of equipment.
* Answers telephone utilizing quality customer service skills.
* Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.
* Manages patient appointments scheduled via the NextCare website
* Notifies back office immediately of any urgent medical concerns a patient may be experiencing
* Educates patients on services offered by NextCare for their current or next visit
* Promptly notifies the Clinic Manager of any patient or employee safety concerns.
How you will make an impact
The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum.
Essential Education, Experience and Skills:
Education: Minimum of high school diploma or equivalent, have a Medical Administrative Assistant Certificate or equivalent is highly desired
Benefits:
NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.
Join our Verde Ranch RV Resort Team! Are you looking to join a team that has fun providing excellent guest service? Do you enjoy working with people who have a passion to serve, care about each other, their guests, and their community? We are looking for someone who loves hospitality to join our team as the Part Time Guest Services FrontDesk Agent to welcome guests to our resort that features 389 RV Sites, fully furnished rental cabins, Conestoga Wagons, and so much more! With best-in-class amenities, activities for the entire family, beautiful views of the mountains, it's no wonder this luxury RV Resort was Voted #1 Top RV Campground, #1 Top Large Campground by Campspot.
Position Summary: The Guest Services Agent is the main contact for guests during their stay and sets the standard for an exceptional resort experience.
We value our associates' time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including:
401k with a company match up to 6%
Discounted Site Rent
Career development
Associate Discounts
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ensures an efficient and customer friendly check-in/check-out process for all guests.
Exemplifies genuine hospitality standards and makes each guest feel welcomed and appreciated; Anticipated customer service needs and thanks customers with genuine appreciation.
Strives to gain guest name recognition.
Answers telephones using appropriate etiquette to book reservations or assist with existing reservations, including booking stays at other communities in the company portfolio. Follows procedure to make, cancel or change reservations. Maintains guest database and profiles.
Assists guests with concierge services, including resort store purchases, personal planning services including offers to arrange dining reservations, and activities and stay upgrades. Maintains excellent understanding of amenities and activities at the resort.
Asks guests for extensions on their stay, consumer reviews and guest referrals.
Handles guest requests and complaints with guest satisfaction as the priority.
Processes reservation, merchandise, ticket and fee-based activities payments; Responsible for accurate cash handling procedures and making daily deposits.
Assists with resort communications, marketing materials and guest check in packages as instructed by General Manager.
Accepts maintenance work orders and housekeeping turnover requirements for the resort. Coordinates with other departments to provide an exceptional guest experience.
Performs various administrative tasks, including answering multi-line phones, typing, computer and data entry.
Handles restocking items in assigned area as needed during shift. This includes facing, restocking, cleaning and sanitizing resort store fixtures and food and beverage equipment.
Ability to work a flexible schedule including evenings, weekends and holidays.
Performs other related duties as assigned.
$27k-33k yearly est. 60d+ ago
Front Desk Supervisor
Under Canvas 3.9
Front desk receptionist job in Valle, AZ
As a FrontDesk Supervisor with Under Canvas, you are responsible for the operation of the FrontDesk and the supervision of the Camp Concierges and Night Audits. You will engage with guests from the moment they arrive on site through the duration of their stay. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes team member housing for the duration of employment.
Competencies
Effective Communication
Adaptagility
Decision Making
Initiative
Key Responsibilities
Maintain composure, take-action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
Provide clear, accurate, complete, and timely communication
Learn and share your knowledge of local culture, activities, and adventure activities
Anticipate workflow and appropriately delegate tasks
Ability to independently resolve guest recovery situations while Assistant General Manager/General Manager are not present
Find ways to streamline processes to maximize efficiency and resource use
Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you create a warm welcome for guests and visitors
Greet and check in guests at the reception desk before assisting them with transportation to their tent. taking them on a tour of the camp, showcasing our amenities, activities, and food and beverage services
Your positive attitude, ability to listen to guests, and predict and respond to their needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback
Participate in weekly and daily meetings to ensure the Camp Concierges and Night Audit are well informed about activities offered on site as well as off site, upcoming events or groups, and any other special events or arrivals
Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing
Ensure you are working efficiently with available resources
Ability to meet deadlines and scheduling needs
Assist management in hiring, training, scheduling, and coaching employees.
Properly assign rooms based on inventory, requests, and guarantees.
Lead the frontdesk team in Under Canvas sustainability efforts.
Work with housekeeping supervisor to ensure all lost and found items are properly handled.
Develop and maintain a great relationship among your team members creates a warm and fun environment where all feel welcome and appreciated.
Other duties as assigned
Preferred Qualifications
High School Diploma/GED
1+ years of prior supervisor experience
Experience in and/or ability to utilize POS and reservations systems
Ability to influence others, lead and work as a team
Solutions-oriented mindset
Strong customer service and team leadership skills
Attention to detail
Strong Communication skills; genuine, outgoing, friendly, and dynamic
Additional Information
This position requires the individual to wear and work in personal protective equipment, when applicable.
This position requires that the individual is able to lift a minimum of 45lbs independently.
Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
COMPENSATION AND BENEFITS:
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:
Health Insurance
401K (eligible if work hourly minimum as required by law)
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Lifestyle partner brand and industry discounts
Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
Employee Assistance Program
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
$35k-45k yearly est. Auto-Apply 21d ago
Front Desk Agent
Sms Lodging LLC
Front desk receptionist job in Williams, AZ
Job DescriptionBenefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
We are seeking a positive, friendly FrontDesk Agent to provide exceptional service to our hotel guests. The FrontDesk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The FrontDesk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities:
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications:
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
$27k-33k yearly est. 31d ago
Front Desk Clerk I
Mountain Capital Partners
Front desk receptionist job in Flagstaff, AZ
(FT or PT, Seasonal) The FrontDesk Attendant will be responsible for checking guests in and out of the Cabins at Basecamp, making lodging reservations, and assisting with restaurant takeout orders. The FrontDesk Attendant will reconfirm guest reservations prior to their arrival and check rooms to ensure cleanliness and that no maintenance is needed prior to guest arrival. The FrontDesk Attendant must be friendly and outgoing, with excellent multitasking skills.
Qualifications
Essential Functions:
Answer incoming calls and assist with reservations, confirmations, room need requests, and questions
Explain resort products, service and other information as requested
Sell, process and enter and confirm room reservations using selling techniques and strategies.
Maintain knowledge of current resort events, activities, and hours of operation, dining options, and prices for ski passes, ski lessons and other resort specials.
Transfer calls or take messages for appropriate departments when necessary.
Process credit card orders for products as requested. Assist guests with issues and complaints, with empathy and a focus on service excellence.
Will assist the Basecamp Restaurant with take-out orders, after hours check-in of guests, or other after hours guest requests.
Other tasks as assigned by the Lodge Manager
Education / Training / License(s) / Certification(s) Requirements:
Must be at least 18 years of age and;
Must possess a high-school diploma or the equivalent.
Experience Requirements:
Previous experience in guest services or reservations or;
6 months of prior Arizona Snowbowl experience.
Competencies Required:
Able to read, write and speak fluent English. Bi-lingual is a plus.
Able to communicate clearly in a positive and professional manner.
Ability to work evenings, weekends, and some holidays as well as during the week when required.
Ability to solve problems and take direction.
Ability to work in a team environment.
Possess a commitment to provide high-quality products and customer service.
Possess internal drive and motivation.
Ability to work calmly under pressure and create a fun, professional work environment.
Physical Requirements:
Sitting at a computer for long periods of time.
Must be able to walking between buildings and rooms.
Bending, twisting, or lifting arms above the head.
Must be able to listen to others and comprehend what they are saying.
Must be able to anticipate guest needs.
$24k-30k yearly est. 9d ago
Front Desk Clerk - PT
Description This
Front desk receptionist job in Sedona, AZ
At Los Abrigados Resort & Spa, we are looking for a Part-time FrontDesk Clerk to join our team! If you enjoy helping guests and owners, make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.
Here's why you will love it here:
Recognition Programs and Rewards
Discounted hotel rates worldwide!
401(k) program with company match.
Paid Time off and Paid Sick Days
Tuition reimbursement programs
Numerous learning and advancement opportunities
And more.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's “America's Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Required Skills and Qualifications
Education: High school diploma or equivalent; prior experience in a customer service role, preferably in a hotel environment, is preferred.
Communication Skills: Strong written and verbal communication skills to interact effectively with guests and staff.
Multitasking Ability: Capable of managing various tasks simultaneously in a fast-paced environment while maintaining professionalism and a positive attitude.
Problem-Solving Skills: Ability to address and resolve guest complaints and issues effectively
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Key Responsibilities
Guest Check-In and Check-Out: Efficiently manage the check-in and check-out processes, verifying guest information and processing payments accurately.
Reservations Management: Handle reservations through various channels, including phone, email, and online booking systems. Confirm bookings, make adjustments, and manage cancellations.
Customer Service: Greet guests warmly upon arrival, address inquiries and requests promptly, and resolve complaints to ensure guest satisfaction.
Administrative Tasks: Perform clerical duties such as managing phone calls, maintaining guest records.
Collaboration: Work closely with other departments, such as housekeeping and maintenance, to ensure seamless service delivery and address guest needs.
How much does a front desk receptionist earn in Flagstaff, AZ?
The average front desk receptionist in Flagstaff, AZ earns between $25,000 and $40,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.
Average front desk receptionist salary in Flagstaff, AZ