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Front desk receptionist jobs in Gastonia, NC

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  • Campground Front Desk Supervisor

    Carowinds 4.2company rating

    Front desk receptionist job in Gastonia, NC

    Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.
    $24k-34k yearly est. Auto-Apply 20d ago
  • Ticket Office Worker FWS 25-26

    Winthrop University 4.2company rating

    Front desk receptionist job in Rock Hill, SC

    Duties And Responsibilities Student will help sell tickets at box office during all home athletic contests as assigned. Duties include but not limited to selling tickets, reconciling revenue, administering the player-guest pass list, scanning tickets and keeping the box office neat, clean and orderly. Qualifications Winthrop University Student able to work evenings/nights and weekends
    $31k-36k yearly est. 60d+ ago
  • Front Desk Receptionist (POOL)

    High Country Community Health 3.9company rating

    Front desk receptionist job in Morganton, NC

    Job DescriptionDescription: This is a Pooled position. HCCH is not actively hiring a Front Desk Receptionist for this location but is accepting applications for future needs. Job Duties for the Dental Receptionist: In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows/cancellations of appointments and checking voicemail on a daily basis. Ensures patients fill out all their paperwork, and then enters necessary information into the practice's management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient's insurance and the frequency which they can visit. Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers. In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the “end of day” informational packet with information such as a list of the day's deposits, and other general tasks. In charge of keeping the office waiting area neat and tidy. Many people are very uncomfortable in dental offices. It is your duty as an employee of HCCH to be exceedingly pleasant, helpful, and upbeat, to help clients relax and ease tension. Essential Job Responsibilities: Schedules appointments for patients either by phone when they call in or in person after an office visit. Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Ensures that updates (e.g., cancellations or additions) are input daily into the master schedule. Answer phones- schedule appointments, take messages for providers, take all Spanish calls. Sliding Fee calculation support and must adhere to the SFS policy guidelines. Scanning Lead Consult with office manager on any scheduling issues. Schedule NP appointments and others as needed. Confirmation calls. Maintain confirmed schedule. Setting up patient's insurance information in the practice management system, verify insurance eligibility and frequency limitations, batching insurance claims, and submitting prior authorizations to insurances. Lab Case schedule. Office supply order to office manager. Patient identity photo. Patient paperwork is updated as required. Document all conversations pertaining to treatment and complaints. Scheduling interpreter for Spanish patients. Other- assigned tasks per office manger's request. Requirements: Education: High school diploma. Experience: Minimum one year of experience in an appointment scheduling position, preferably in a dental practice setting, insurance, and NC Tracks. Other requirements: none. Performance Requirements: Knowledge: Knowledge of dental practice protocols related to scheduling appointments. Knowledge of manual/computerized scheduling systems. Knowledge of customer service principles and techniques. Skills: Skill in communicating effectively with Dentist and Dental Assistants about scheduling preferences. Skill in maintaining master appointment schedule via manual or computerized means. Skill in producing reports about appointment patterns as needed. Abilities: Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
    $27k-34k yearly est. 20d ago
  • Front Desk Receptionist - Urban Medspa & Weight Loss Center

    GVO Partners

    Front desk receptionist job in Charlotte, NC

    Job Description About Urban Medspa & Weight Loss Center At Urban Medspa & Weight Loss Center, we combine advanced skincare and weight loss treatments with a welcoming, inclusive approach. Our mission is to help every client look and feel their best - through personalized care, expertise, and genuine hospitality. About the Role We're seeking a friendly, professional, and highly organized Front Desk Receptionist / Patient Services Representative to be the welcoming face of our medical office. If you have strong customer service skills, enjoy helping people, and thrive in a fast-paced environment, we'd love to meet you. You'll handle patient check-ins, scheduling, phone calls, and administrative support, helping to ensure every patient enjoys a smooth, positive experience from start to finish. Key Responsibilities Front Desk & Patient Care Greet and check in patients with warmth and professionalism. Provide excellent customer service while managing patient flow. Verify and update patient information in our system accurately. Monitor the waiting room to ensure comfort and communicate delays. Scheduling & Communication Answer and route incoming phone calls in a friendly and professional manner. Schedule appointments, confirm visits, and coordinate with clinical staff. Communicate clearly with patients, providers, and teammates. Administrative Support Maintain medical charts, patient files, and records. Assist with data entry, filing, and basic office organization. Use Microsoft Word, Excel, and scheduling software as needed. Support team members with general office duties and special projects. Qualifications ✅ Minimum 2 years' experience in customer service, administrative, or front desk/reception roles (medical, dental, spa, or similar preferred). ✅ High school diploma or equivalent required. ✅ Computer proficiency, especially with Microsoft Word, Excel, and scheduling systems. ✅ Strong communication, listening, and organizational skills. ✅ Professional and empathetic demeanor when interacting with patients and colleagues. ✅ Must be eligible to work in the United States and able to work on-site (not remote). Benefits 401(k) matching Dental, Health, and Vision insurance Paid time off (PTO) Supportive and collaborative work environment Schedule Monday to Friday Weekend availability as needed Front Desk Receptionist, Medical Receptionist, Patient Services Representative, Administrative Assistant, Office Coordinator, Front Office Assistant, Medical Office Front Desk, Customer Service Representative, Healthcare Administrative Support, Clinic Receptionist, Front Desk Associate, Medical Office Assistant.
    $24k-31k yearly est. 43d ago
  • Front Desk And Medical Receptionist

    Mt Zion Medical and Nursing Services, Pa

    Front desk receptionist job in Matthews, NC

    Job Description Join Our Team as a Front Desk and Medical Receptionist! Mt Zion Medical and Nursing Services, PA - Matthews, NC Are you a friendly, organized, and detail-oriented professional looking to make a difference in a healthcare setting? Mt Zion Medical and Nursing Services, PA, is seeking a Front Desk and Medical Receptionist to be the welcoming face of our practice. If you have a passion for helping others and thrive in a fast-paced environment, we'd love to hear from you! About Us At Mt Zion Medical and Nursing Services, PA, we are dedicated to providing compassionate, high-quality care to our patients. Located in Matthews, NC, our practice is built on trust, professionalism, and a commitment to improving the health and well-being of our community. Position Summary As a Front Desk and Medical Receptionist, you will play a key role in ensuring our office runs smoothly and efficiently. From greeting patients to managing administrative tasks, you'll be at the heart of our operations, creating a welcoming and organized environment for both staff and patients. Key Responsibilities Greet patients and visitors with a warm and professional demeanor. Manage patient check-ins and check-outs, ensuring accurate documentation. Schedule and confirm appointments, maintaining an organized calendar. Answer and direct phone calls while providing exceptional customer service. Handle patient inquiries and assist with insurance verification. Maintain a clean and organized front desk and waiting area. Collaborate with medical staff to ensure seamless communication and workflow. Required Skills and Qualifications At least 1 year of experience in a similar role, preferably in a medical or healthcare setting. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Proficiency with basic office equipment and familiarity with medical software is a plus. Ability to multitask and remain calm under pressure. A professional and compassionate attitude toward patients and colleagues. Why Join Mt Zion Medical and Nursing Services? While we do not currently offer additional benefits, we pride ourselves on fostering a supportive and collaborative work environment. At Mt Zion, you'll have the opportunity to work alongside a dedicated team that values professionalism, respect, and a shared commitment to patient care. How to Apply If you're ready to bring your skills and enthusiasm to our team, we'd love to hear from you! Submit your resume and cover letter today to take the first step toward joining Mt Zion Medical and Nursing Services, PA. Make a meaningful impact every day-apply now! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $24k-31k yearly est. 20d ago
  • Front Desk Receptionist - Medical Biller

    Carolina Totalcare

    Front desk receptionist job in Concord, NC

    Job Description Are you the type of person who lights up a room the moment you walk in? Do you thrive on helping others while staying on top of all the little details? If so, we'd love to meet you! Carolina TotalCare in Concord, NC is on the lookout for a friendly and highly organized full-time Front Desk Receptionist - Medical Biller to join our vibrant, patient-centered team. This front-facing, multitasking position earns a competitive pay of $17.50-$21.00 per hour + monthly bonuses. We also offer our amazing team supportive and well-rounded benefits and perks, such as: 8 days of paid time off (PTO) 5 days of holiday pay Discounts on supplements Paid training Monthly bonuses Travel and seminar expenses covered Complimentary healthcare treatments for you and your immediate family WHAT WILL YOU DO EVERY DAY AS A FRONT DESK RECEPTIONIST - MEDICAL BILLER? As a Front Desk Receptionist - Medical Biller, you start your day with a warm smile, greeting familiar and new patients as they walk through our doors-you're the welcoming heart of our clinic. Throughout the day, you balance check-ins and check-outs, keep our schedule running smoothly, and respond to phone calls, texts, and emails with patience and positivity. You help verify insurance and assist with billing (a huge plus if you've done it before), all while supporting our internal marketing efforts with a creative social media post here and there. You're constantly collaborating with our clinical team, making sure every patient's experience flows as seamlessly as possible. WHEN WILL YOU WORK? This role offers a Monday-Thursday, 8:30 AM-6:15 PM schedule, with a Friday half-day schedule! WHAT DO YOU NEED TO BE OUR FRONT DESK RECEPTIONIST - MEDICAL BILLER? 5+ years of customer service experience Proficiency in Microsoft Office (Word, Excel, Outlook) A team player who thrives in a structured yet caring environment Outgoing, empathetic, and detail-oriented personality Ability to be on your feet and active during your shift Medical billing and insurance experience strongly preferred Experience in a chiropractic, medical, or dental office is a plus CAROLINA TOTALCARE: WHO ARE WE? Carolina TotalCare is dedicated to providing comprehensive, natural state-of-the-art healthcare to our patients. Our integrated team of multi-specialty providers follows a patient-centered approach to optimize health and function. We believe in treating the whole body as an integrated system and offer a range of services, including chiropractic care, spinal decompression, weight loss, class 4 laser treatment, a specialized neuropathy program, nutrition, and home therapies. As part of our team, you'll be part of a family-focused practice that is driven by the values of excellence, empathy, and respect. READY TO START? If you're eager to bring your energy, organization, and passion for patient care to Carolina TotalCare, don't hesitate-apply today using our quick, mobile-friendly initial application for the Front Desk Receptionist - Medical Biller position. It's fast, straightforward! Job Posted by ApplicantPro
    $17.5-21 hourly 6d ago
  • Front Desk Receptionist

    A Healthy Smile Family and Cosmetic Dentistry

    Front desk receptionist job in Rock Hill, SC

    Benefits: 401(k) 401(k) matching Competitive salary Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Job Title: Dental Insurance Coordinator Location: Rock Hill, SC Job Type: Full-Time or Part-Time About Us: We are a well-established, patient-focused dental practice in Rock Hill, SC, dedicated to providing high-quality dental care in a comfortable and welcoming environment. Our team of professionals is passionate about helping patients maintain optimal oral health, and we are looking for an organized, detail-oriented, and proactive Dental Insurance Coordinator to join our dynamic team. Job Description: As a Dental Insurance Coordinator, you will play a crucial role in ensuring our patients' dental insurance claims are processed accurately and efficiently. You will work closely with patients, insurance companies, and the dental team to verify insurance benefits, submit claims, and resolve any billing or claims-related issues. Your exceptional communication skills and attention to detail will help create a seamless experience for both our patients and the practice. Key Responsibilities: Verify patient insurance benefits and coverage before appointments. Submit and track dental insurance claims for procedures performed. Follow up on unpaid or denied claims and work with insurance providers to resolve issues. Explain insurance benefits and coverage to patients in a clear, understandable manner. Assist patients with billing inquiries and help resolve payment issues. Maintain accurate patient records and ensure proper documentation of insurance information. Process and update insurance information in our system. Work collaboratively with the front office team to ensure smooth patient flow and accurate billing. Stay up-to-date with insurance policies, procedures, and industry changes. Qualifications: High school diploma or equivalent (required). 1-2 years of experience in dental insurance billing or coordination (preferred). Strong knowledge of dental insurance plans, codes, and terminology. Excellent communication and customer service skills. Ability to multitask and manage multiple priorities in a fast-paced environment. Strong attention to detail and organizational skills. Proficiency in dental practice management software (experience with Dentrix, Eaglesoft, or similar systems is a plus). Ability to work independently and as part of a team. Benefits: Competitive salary based on experience. Health and vision insurance. Paid time off (PTO). 401(k) with employer match. Continuing education and professional development opportunities. Positive and supportive team environment. How to Apply: If you are a motivated, detail-oriented individual with a passion for dental insurance coordination, we encourage you to apply! Please submit your resume and a cover letter highlighting your experience to ************************** or call us at **************. We look forward to meeting you and welcoming you to our team!
    $22k-28k yearly est. Easy Apply 22d ago
  • Front Desk Receptionist

    Summit Spine and Joint Centers

    Front desk receptionist job in Spartanburg, SC

    Company Overview: Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the state of Georgia while providing clinical, surgical, and imaging services to our patients. We are seeking qualified individuals to join our team and provide exceptional patient care! Job Description Summary: Under general supervision of a licensed provider, as a Front Desk Receptionist, one must be comfortable seeing and handling blood and perform clinical duties on the ASC (ambulatory surgery center) side in addition to clerical duties. We are seeking motivated individuals who show excellent communication skills. Must be able to problem-solve and multitask as we are a fast-paced practice. Gain skill and knowledge of organization policies and procedures in support of the department. This job is a full-time position at Summit Spine & Joint Centers that reports to the Assistant Operations Manager. This position's primary location will be for Region 17 clinic locations (see below) and is subject to change based on coverage/business needs, and ASC operating hours. Please note that this role requires commuting to all three locations. Region 17 Operating Schedule: Greenville (ASC): Tuesday & Thursday - Friday 8am-5pm Spartanburg: Monday & Wednesday 8 am - 5 pm Anderson: Monday & Wednesday 8 am - 5 pm Responsibilities: Communicating directly with patients and their needs Greeting Patients: checking in, collecting copay, verifying insurance, preparing charts Checking out Patients: scheduling, referring, verifying prescription based on individual needs Assisting Patients to vehicle when necessary Effectively process messages between patients and administration or other medical offices Report to office manager and/or practice administrator Skills And Abilities: Must be willing to travel to other locations Must be willing to assist in the Ambulatory Surgery Centers Must be able to lift 45 pounds Must be responsive and comfortable with seeing and handling blood Detail-oriented Willingness to cross-train on all other clinical responsibilities Education And Experience: Experience using eClinicalWorks or other EHR system preferred 1-year clinical experience preferred Bachelor's Degree preferred, or equivalent combination of education, training, and experience
    $22k-28k yearly est. 18d ago
  • Front Desk Coordinator - Hickory, NC

    The Joint 4.4company rating

    Front desk receptionist job in Hickory, NC

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $24k-31k yearly est. 4d ago
  • Medical Office Insurance Specialist

    Foot and Ankle Associates 4.0company rating

    Front desk receptionist job in Mooresville, NC

    Job Description About Us: We are a growing, busy and patient-focused medical office dedicated to providing top-quality healthcare in a supportive and compassionate environment. We are seeking an experienced and detail-oriented Insurance Specialist to join our administrative team and help ensure efficient and accurate insurance processing. Job Summary: The Medical Office Insurance Specialist plays a crucial role in our billing office operations. This individual is responsible for verifying insurance coverage, obtaining prior authorizations, assisting with claim submissions, contacting insurance companies regarding unpaid claims, filing appeals, A/R follow up, patient collections and serving as a liaison between patients, providers, and insurance companies. Key Responsibilities: Verify accurate insurance information has been inputted into the practice management system on all patients Review insurance claims for accuracy and submit to insurance carriers in a timely manner Appeal claims that are processed incorrectly for resolution in a timely manner Contact insurance companies regarding claims that need to be adjudicated timely Follow up on unpaid or denied claims and work toward resolution Communicate with patients regarding their insurance coverage, co-pays, and billing questions Collaborate with clinical and administrative staff to ensure smooth patient flow and accurate documentation Stay current on insurance policies, coding changes, and regulatory updates Qualifications: High school diploma or equivalent required; associate degree or certification in medical billing/insurance preferred Minimum of 2 years' experience in a medical office insurance or billing role Strong understanding of medical insurance plans, coding, and billing processes (ICD-10, CPT, HCPCS) Familiarity with electronic medical records (EMR) and billing software (e.g., NextGen, Epic, etc.) Excellent attention to detail, problem-solving skills, and organizational abilities Strong interpersonal and communication skills Ability to work independently and as part of a team in a fast-paced environment
    $30k-36k yearly est. 28d ago
  • Campground Front Desk Supervisor

    Carowinds 4.2company rating

    Front desk receptionist job in Marvin, NC

    Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.
    $24k-34k yearly est. Auto-Apply 20d ago
  • Ticket Office Worker 25-26

    Winthrop University 4.2company rating

    Front desk receptionist job in Rock Hill, SC

    Duties And Responsibilities Student will help sell tickets at box office during all home athletic contests as assigned. Duties include but not limited to selling tickets, reconciling revenue, administering the player-guest pass list, scanning tickets and keeping the box office neat, clean and orderly. Qualifications Winthrop University Student Work Days/Hours : All Weekdays/Sat & Sun
    $31k-36k yearly est. 60d+ ago
  • Front Desk Receptionist

    High Country Community Health 3.9company rating

    Front desk receptionist job in Morganton, NC

    Job DescriptionDescription: Duties Include: Check patients in and verify demographics including telephone numbers, addresses, guarantor and insurance information at each visit Scan Insurance card and link insurance in patient's chart Update new paperwork yearly Obtain proper documentation for SFS applicants and calculate household income accurately and acquire second signature for verification Capture picture of the patient if not already done Distribute patient questionnaires when necessary Answer telephones courteously and send patient messages to appropriate staff Schedule appointments Call and remind patients of their upcoming appointments Collect co-pays, deductibles and outstanding balances on patient accounts Post co-pays and SFS payments as pre-payments Check eligibility on patients not included in the daily batch, i.e. walk ins or work ins Review insurance eligibility and address any errors with eligibility as the patient checks in at each visit Scan paper documents into patients chart when completed Must be able to perform check out duties as well on days covering both positions Ensure daily workflow is maintained Other duties as assigned Requirements: Education: High school diploma. Experience: Minimum one year of experience in a medical setting, preferably in a scheduling role. Other requirements: Proficient medical terminology skills, Performance Requirements: Knowledge: Knowledge of medical practice protocols related to scheduling appointments. Knowledge of manual/computerized scheduling systems. Knowledge of customer service principles and techniques. Skills: Skill in communicating effectively with providers and Medical Assistants about scheduling preferences. Skill in maintaining master appointment schedule via manual or computerized means. Skill in producing reports about appointment patterns as needed. Abilities: Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
    $27k-34k yearly est. 19d ago
  • Front Desk Receptionist - Urban Medspa & Weight Loss Center

    GVO Partners

    Front desk receptionist job in Charlotte, NC

    Job DescriptionAbout Urban Medspa & Weight Loss Center At Urban Medspa & Weight Loss Center, we combine advanced skincare and weight loss treatments with a welcoming, inclusive approach. Our mission is to help every client look and feel their best - through personalized care, expertise, and genuine hospitality. About the Role We're seeking a friendly, professional, and highly organized Front Desk Receptionist / Patient Services Representative to be the welcoming face of our medical office. If you have strong customer service skills, enjoy helping people, and thrive in a fast-paced environment, we'd love to meet you. You'll handle patient check-ins, scheduling, phone calls, and administrative support, helping to ensure every patient enjoys a smooth, positive experience from start to finish. Key Responsibilities Front Desk & Patient Care Greet and check in patients with warmth and professionalism. Provide excellent customer service while managing patient flow. Verify and update patient information in our system accurately. Monitor the waiting room to ensure comfort and communicate delays. Scheduling & Communication Answer and route incoming phone calls in a friendly and professional manner. Schedule appointments, confirm visits, and coordinate with clinical staff. Communicate clearly with patients, providers, and teammates. Administrative Support Maintain medical charts, patient files, and records. Assist with data entry, filing, and basic office organization. Use Microsoft Word, Excel, and scheduling software as needed. Support team members with general office duties and special projects. Qualifications ✅ Minimum 2 years' experience in customer service, administrative, or front desk/reception roles (medical, dental, spa, or similar preferred). ✅ High school diploma or equivalent required. ✅ Computer proficiency, especially with Microsoft Word, Excel, and scheduling systems. ✅ Strong communication, listening, and organizational skills. ✅ Professional and empathetic demeanor when interacting with patients and colleagues. ✅ Must be eligible to work in the United States and able to work on-site (not remote). Benefits 401(k) matching Dental, Health, and Vision insurance Paid time off (PTO) Supportive and collaborative work environment Schedule Monday to Friday Weekend availability as needed Front Desk Receptionist, Medical Receptionist, Patient Services Representative, Administrative Assistant, Office Coordinator, Front Office Assistant, Medical Office Front Desk, Customer Service Representative, Healthcare Administrative Support, Clinic Receptionist, Front Desk Associate, Medical Office Assistant.
    $24k-31k yearly est. 14d ago
  • Front Desk Receptionist - Medical Biller

    Carolina Totalcare

    Front desk receptionist job in Concord, NC

    Are you the type of person who lights up a room the moment you walk in? Do you thrive on helping others while staying on top of all the little details? If so, we'd love to meet you! Carolina TotalCare in Concord, NC is on the lookout for a friendly and highly organized full-time Front Desk Receptionist - Medical Biller to join our vibrant, patient-centered team. This front-facing, multitasking position earns a competitive pay of $17.50-$21.00 per hour + monthly bonuses. We also offer our amazing team supportive and well-rounded benefits and perks, such as: 8 days of paid time off (PTO) 5 days of holiday pay Discounts on supplements Paid training Monthly bonuses Travel and seminar expenses covered Complimentary healthcare treatments for you and your immediate family WHAT WILL YOU DO EVERY DAY AS A FRONT DESK RECEPTIONIST - MEDICAL BILLER? As a Front Desk Receptionist - Medical Biller, you start your day with a warm smile, greeting familiar and new patients as they walk through our doors-you're the welcoming heart of our clinic. Throughout the day, you balance check-ins and check-outs, keep our schedule running smoothly, and respond to phone calls, texts, and emails with patience and positivity. You help verify insurance and assist with billing (a huge plus if you've done it before), all while supporting our internal marketing efforts with a creative social media post here and there. You're constantly collaborating with our clinical team, making sure every patient's experience flows as seamlessly as possible. WHEN WILL YOU WORK? This role offers a Monday-Thursday, 8:30 AM-6:15 PM schedule, with a Friday half-day schedule! WHAT DO YOU NEED TO BE OUR FRONT DESK RECEPTIONIST - MEDICAL BILLER? 5+ years of customer service experience Proficiency in Microsoft Office (Word, Excel, Outlook) A team player who thrives in a structured yet caring environment Outgoing, empathetic, and detail-oriented personality Ability to be on your feet and active during your shift Medical billing and insurance experience strongly preferred Experience in a chiropractic, medical, or dental office is a plus CAROLINA TOTALCARE: WHO ARE WE? Carolina TotalCare is dedicated to providing comprehensive, natural state-of-the-art healthcare to our patients. Our integrated team of multi-specialty providers follows a patient-centered approach to optimize health and function. We believe in treating the whole body as an integrated system and offer a range of services, including chiropractic care, spinal decompression, weight loss, class 4 laser treatment, a specialized neuropathy program, nutrition, and home therapies. As part of our team, you'll be part of a family-focused practice that is driven by the values of excellence, empathy, and respect. READY TO START? If you're eager to bring your energy, organization, and passion for patient care to Carolina TotalCare, don't hesitate-apply today using our quick, mobile-friendly initial application for the Front Desk Receptionist - Medical Biller position. It's fast, straightforward!
    $17.5-21 hourly 5d ago
  • Front Desk Coordinator - Hickory, NC

    The Joint Chiropractic 4.4company rating

    Front desk receptionist job in Hickory, NC

    Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR H7BeO5H033
    $24k-31k yearly est. 5d ago
  • Campground Front Desk Supervisor

    Carowinds 4.2company rating

    Front desk receptionist job in Concord, NC

    Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.
    $24k-34k yearly est. Auto-Apply 20d ago
  • Ticket Office Worker 25-26

    Winthrop University 4.2company rating

    Front desk receptionist job in Rock Hill, SC

    Posting Details Information Title Ticket Office Worker 25-26 Job Purpose Work in the facility box office as assigned during ticketed athletic events. Duties and Responsibilities Student will help sell tickets at box office during all home athletic contests as assigned. Duties include but not limited to selling tickets, reconciling revenue, administering the player-guest pass list, scanning tickets and keeping the box office neat, clean and orderly. Qualifications Winthrop University Student Work Days/Hours : All Weekdays/Sat & Sun Preferred Skills Basic knowledge of computers and typing skills. Pay Rate 10.00 Type of Position Regular Hourly Position Level Graduate or Undergraduate Hours Per Week 15 Posting Detail Information Posting Number 2025SD0454P Open Date 08/11/2025 Close Date 12/31/2025 Desired Start Date 08/21/2025 End Date 06/20/2026 Special Instructions to Applicants PLEASE NOTE * Supplemental questions are considered part of your official application. * Please complete the entire application, including all current and previous work history and education. A resume will not be accepted or reviewed to determine if an applicant meets the position qualifications. * Students who are paid by the hour must enter all hours worked on their time sheet each day they work and submit completed time sheets by the deadline. Failure to do so may prevent future employment.
    $31k-36k yearly est. 60d+ ago
  • Front Desk Receptionist (POOL)

    High Country Community Health 3.9company rating

    Front desk receptionist job in Morganton, NC

    Full-time Description This is a Pooled position. HCCH is not actively hiring a Front Desk Receptionist for this location but is accepting applications for future needs. Job Duties for the Dental Receptionist: In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows/cancellations of appointments and checking voicemail on a daily basis. Ensures patients fill out all their paperwork, and then enters necessary information into the practice's management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient's insurance and the frequency which they can visit. Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers. In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the “end of day” informational packet with information such as a list of the day's deposits, and other general tasks. In charge of keeping the office waiting area neat and tidy. Many people are very uncomfortable in dental offices. It is your duty as an employee of HCCH to be exceedingly pleasant, helpful, and upbeat, to help clients relax and ease tension. Essential Job Responsibilities: Schedules appointments for patients either by phone when they call in or in person after an office visit. Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Ensures that updates (e.g., cancellations or additions) are input daily into the master schedule. Answer phones- schedule appointments, take messages for providers, take all Spanish calls. Sliding Fee calculation support and must adhere to the SFS policy guidelines. Scanning Lead Consult with office manager on any scheduling issues. Schedule NP appointments and others as needed. Confirmation calls. Maintain confirmed schedule. Setting up patient's insurance information in the practice management system, verify insurance eligibility and frequency limitations, batching insurance claims, and submitting prior authorizations to insurances. Lab Case schedule. Office supply order to office manager. Patient identity photo. Patient paperwork is updated as required. Document all conversations pertaining to treatment and complaints. Scheduling interpreter for Spanish patients. Other- assigned tasks per office manger's request. Requirements Education: High school diploma. Experience: Minimum one year of experience in an appointment scheduling position, preferably in a dental practice setting, insurance, and NC Tracks. Other requirements: none. Performance Requirements: Knowledge: Knowledge of dental practice protocols related to scheduling appointments. Knowledge of manual/computerized scheduling systems. Knowledge of customer service principles and techniques. Skills: Skill in communicating effectively with Dentist and Dental Assistants about scheduling preferences. Skill in maintaining master appointment schedule via manual or computerized means. Skill in producing reports about appointment patterns as needed. Abilities: Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly. Salary Description $15-$17
    $27k-34k yearly est. 60d+ ago
  • Front Desk Receptionist - Urban Medspa & Weight Loss Center

    GVO Partners

    Front desk receptionist job in Charlotte, NC

    About Urban Medspa & Weight Loss Center At Urban Medspa & Weight Loss Center, we combine advanced skincare and weight loss treatments with a welcoming, inclusive approach. Our mission is to help every client look and feel their best - through personalized care, expertise, and genuine hospitality. About the Role We're seeking a friendly, professional, and highly organized Front Desk Receptionist / Patient Services Representative to be the welcoming face of our medical office. If you have strong customer service skills, enjoy helping people, and thrive in a fast-paced environment, we'd love to meet you. You'll handle patient check-ins, scheduling, phone calls, and administrative support, helping to ensure every patient enjoys a smooth, positive experience from start to finish. Key Responsibilities Front Desk & Patient Care Greet and check in patients with warmth and professionalism. Provide excellent customer service while managing patient flow. Verify and update patient information in our system accurately. Monitor the waiting room to ensure comfort and communicate delays. Scheduling & Communication Answer and route incoming phone calls in a friendly and professional manner. Schedule appointments, confirm visits, and coordinate with clinical staff. Communicate clearly with patients, providers, and teammates. Administrative Support Maintain medical charts, patient files, and records. Assist with data entry, filing, and basic office organization. Use Microsoft Word, Excel, and scheduling software as needed. Support team members with general office duties and special projects. Qualifications ✅ Minimum 2 years' experience in customer service, administrative, or front desk/reception roles (medical, dental, spa, or similar preferred). ✅ High school diploma or equivalent required. ✅ Computer proficiency, especially with Microsoft Word, Excel, and scheduling systems. ✅ Strong communication, listening, and organizational skills. ✅ Professional and empathetic demeanor when interacting with patients and colleagues. ✅ Must be eligible to work in the United States and able to work on-site (not remote). Benefits 401(k) matching Dental, Health, and Vision insurance Paid time off (PTO) Supportive and collaborative work environment Schedule Monday to Friday Weekend availability as needed Front Desk Receptionist, Medical Receptionist, Patient Services Representative, Administrative Assistant, Office Coordinator, Front Office Assistant, Medical Office Front Desk, Customer Service Representative, Healthcare Administrative Support, Clinic Receptionist, Front Desk Associate, Medical Office Assistant.
    $24k-31k yearly est. 44d ago

Learn more about front desk receptionist jobs

How much does a front desk receptionist earn in Gastonia, NC?

The average front desk receptionist in Gastonia, NC earns between $22,000 and $35,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.

Average front desk receptionist salary in Gastonia, NC

$28,000
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