Front desk receptionist jobs in Hendersonville, TN - 153 jobs
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TSP LEAD FRONT DESK ASSOCIATE - 01122026-74258
State of Tennessee 4.4
Front desk receptionist job in Dickson, TN
Job Information
State of Tennessee Job InformationOpening Date/Time1/12/2026 12:00AM Central TimeClosing Date/Time01/25/2026 11:59PM Central TimeSalary (Monthly)$2,581.00Salary (Annually)$30,972.00Job TypeFull-TimeCity, State LocationBurns, TNDepartmentEnvironment and Conservation
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF ENVIRONMENT & CONSERVATION, TENNESSEE STATE PARKS DIVISION, DICKSON COUNTY
For more information, visit the link below:
Qualifications
Education and Experience: Education equivalent to a High School Diploma and one year of customer service experience.
Substitution of Education for Experience: One year of customer service experience may be substituted for the required education on a year-for-year basis
Examination Method: Education and Experience,100%, for Preferred Service positions.
Overview
Summary: Under immediate supervision, responsible for acting as a frontdesk associate and provides training related to related to for greeting guests, arranging reservations for guests, assisting guests in obtaining accommodations, acting as an information agent and performing routine administrative duties.
Distinguishing Features: This classification is responsible for leading and training Tennessee State Parks employees on frontdesk activities and customer service including: checking guests in and out of the Lodge, ensuring proper room and miscellaneous postings, making reservations, securing credit, answering questions, answering telephones, supporting night audit, providing maximum levels of guest service and other duties as necessary to promote a positive guest experience.
Responsibilities
Provides customer service to guests by operating a frontdesk in a Tennessee State Park by performing the following duties: Confirm and manage guest reservations, greets guests, assigns rooms, track room availability and occupancy, managing and routing inbound calls, and other customer service responsibilities as needed.
Responsible for the training and leading of the frontdesk staff in a Tennessee State Parks hospitality business to provide clerical support and customer service.
Works with the Sales department to maximize revenue.
Responsible for administering the Lodge retail area during shifts, including stocking inventory, managing guest transactions, and visually observing the retail sales area to prevent theft.
Maintains a complete knowledge of Tennessee State Park and Lodge features/services, hours of operations, room rates, special packages and promotions, local area knowledge, daily house count and expected arrivals/departures, and schedules daily group activities.
Utilizes yield management effectively and within TDEC policies.
Identify payment methods, post charges, and collect payments for services and products purchased by guests to ensure all bills are settled before checkout.
Coordinates with housekeeping and maintenance staff to resolve any reported issues to ensure guest satisfaction. Communicate with housekeeping to identify vacated rooms ready for cleaning.
Ensure all accounts are current and comply with standards established by the Tennessee State Park policy and front office supervisor.
Competencies (KSA's)
Competencies:
Approachability
Career Ambition
Composure
Conflict Management
Customer Focus
Humor
Integrity and Trust
Listening
Patience
Problem Solving
Time Management
Understanding Others
Knowledge:
Sales and Marketing
Mathematics
English Language
Customer and Personal Service
Clerical
Skills:
Writing
Time Management
Speaking
Social Perceptiveness
Service Orientation
Reading Comprehension
Mathematics
Complex Problem Solving
Active Listening
Abilities:
Auditory Attention
Deductive Reasoning
Mathematical Reasoning
Memorization
Oral Comprehension
Oral Expression
Speech Clarity
Stamina
Time Sharing
Trunk Strength
Written Comprehension
Written Expression
Tools & Equipment
Telephone
Computer
Calculator
Cash register
Property Management System
$31k yearly 3d ago
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Billing & Data Entry (Part-Time)
Dayton Freight 4.6
Front desk receptionist job in Lebanon, TN
Centralized Billers are responsible for entering bills of lading into Dayton Freights internal inquiry system with speed and accuracy. Responsibilities * Learn and retain industry terms as it pertains to billing * Become familiar with National Motor Freight Classification
* Communicate any paperwork issues to the Service Centers
* Performing all necessary audits as assigned
* Enter proper Hazardous Materials bills as assigned
* Assist Service Centers with any questions relevant to billing
* Assist in identifying and communicating all issues relevant to billing
* Review weekly Error Report for feedback and accuracy of corrections
Qualifications
* Exceptional data entry skills
* Can work in a fast paced environment
* Able to work late afternoons and evenings
Benefits
* Stable and growing organization
* Part-time pay beginning at $14.45 per hour
* Professional, positive and people-centered work environment
* Flexible hours
* Fast-paced work environment
This is a 2nd shift position.
$14.5 hourly Auto-Apply 60d+ ago
Clerical
A&H Companies 3.9
Front desk receptionist job in Smyrna, TN
Join our dynamic warehouse team as a Warehouse Clerk, where your energy and attention to detail will drive our operations forward! Your proactive approach and organizational skills will help maintain a well-functioning environment that supports our growth and customer satisfaction. This position offers an exciting opportunity to develop your skills in warehouse management and inventory control while contributing to a fast-paced, team-oriented setting.
Qualifications
Prior warehouse experience is preferred but not required; willingness to learn on the job is essential.
The key requirement is that the applicant is reliable, responsible, and demonstrates sound judgment.
Embark on a rewarding career where your contributions keep our business moving efficiently! We're committed to fostering a positive work environment that values safety, teamwork, and continuous growth.
Apply today and help us deliver excellence every day!
Hours
Monday - Friday, 8AM - 5PM
Pay
$19.00/hr
$19 hourly 11d ago
Front Desk Coordinator - Hendersonville, TN
The Joint Chiropractic 4.4
Front desk receptionist job in Hendersonville, TN
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay starting at $18-19/hr
Potential for multi - clinic work
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL*
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$18-19 hourly Auto-Apply 60d+ ago
Receptionist
Taylor & Associates Insurance LLC 4.2
Front desk receptionist job in Franklin, TN
Job DescriptionBenefits/Perks
Competitive Hourly Pay
Career Growth Opportunities
Fun and Energetic Environment
We are looking for a friendly, welcoming receptionist to join our team!
As the receptionist for our business, you will be the first point of contact for our clients. You will greet clients as they arrive, book appointments, and answer phone calls, as well as attend to the needs of clients. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet clients as they arrive at the agency
Answer phone calls and schedule appointments
Assist with maintaining a clean and inviting environment
Provide general customer service and attend to the needs of clients as needed
Qualifications
Two or more years of customer service experience is preferred
Previous experience as a receptionist is preferred
Excellent communication skills with a focus on customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
$21k-27k yearly est. 23d ago
Medical Receptionist
American Family Care, Inc. 3.8
Front desk receptionist job in Clarksville, TN
Benefits: * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance * Wellness resources Urgent Care FrontDesk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)
Help Us Keep Life Uninterrupted!
At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.
Why Your Insurance Verification Skills Matter Most
You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our frontdeskreceptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.
Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.
What You'll Actually Do
* Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
* Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
* Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
* Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
* Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
* Own the FrontDesk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
* Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
* You have experience with insurance verification and medical billing (non-negotiable!).
* You can explain complex insurance concepts to frustrated patients with empathy and clarity.
* You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands.
* You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
* You're tech-savvy with medical billing software and EMR systems.
* You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
* You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
* Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
* Receive specialized training in insurance verification and patient financial counseling.
* Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
* Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
* Be part of healthcare innovation that's expanding nationwide.
* Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or FrontDesk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations.
Perks & Benefits:
We take care of the people who take care of our patients. As a full-time team member, you'll receive:
* Medical, Dental & Vision Insurance (available after 30 days)
* Mental Health & Prescription Coverage
* Health Savings Account (HSA) with employer contributions
* Short & Long-Term Disability + Life Insurance
* 401(k) with Employer Match
* Paid Time Off starting at 152 hours/year
* Employee Assistance Program (free counseling sessions)
* Uniform Allowance + Verizon Discount + More
We invest in your well-being so you can bring your best self to work-every shift, every patient.
The Details:
* Location: Our state-of-the-art urgent care facility
* Schedule: Full-time with flexible shifts (some evenings/weekends)
* Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus
Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
Compensation: $18.00 - $22.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$18-22 hourly 10d ago
Front Desk Agent
Arbor Lodging 3.5
Front desk receptionist job in Franklin, TN
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The FrontDesk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel FrontDesk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$25k-31k yearly est. 46d ago
WSS - Hotel Front Desk (GSA) 2
Sandpiper Hospitality Management, LLC
Front desk receptionist job in Clarksville, TN
Guest Services Ambassador 2 (GSA 2): The On-Site Operations Specialist!
Your Challenge: Deliver Flawless FrontDesk Service, Anchor Overnight Emergency Coverage, and Live On-Site to Ensure 24/7 Operational Excellence!
Ready for a unique and high-responsibility role that combines daily operational duties with mandatory on-site availability? Join Sandpiper Hospitality (SH) , one of the fastest-growing companies in the extended stay market , as our next GSA 2!
This position is the critical operational bridge between the daily management team and overnight safety. You'll work four frontdesk shifts (Monday-Thursday) and provide two On-Call Overnight shifts (Monday and Tuesday nights) . The role requires you to live in the hotel to ensure continuous operational excellence and compliance with the hotel's fraternization policy.
The On-Site Mandate and Shift Structure
Housing Requirement: You are required to live in the hotel and must comply with the fraternization policy.
Primary Schedule: Typically works four "B" shifts (FrontDesk, Monday-Thursday).
On-Call Overnight: Responsible for on-call overnight shifts , typically Monday and Tuesday nights .
Your Essential Operational & Guest Duties
As the GSA 2, you are key to executing frontdesk administration, maintaining service standards, and providing necessary emergency coverage.
Key Responsibilities Include:
Guest Satisfaction & Feedback: Routinely meet with and solicit comments from guests to maximize satisfaction. Respond to situations as they arise and manage guest conflict calmly.
FrontDesk Administration: Coordinate frontdesk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events . Respond to guest service calls efficiently.
Quality & Safety: Inspect studios and public spaces daily according to the Clean & Safe brand standards. Act according to procedure in the event of an emergency or accident and accurately follow all policies and procedures .
Sales & Revenue: Execute the lead management process and review Studio Inventory daily to maximize studio revenue . Maintain effective sales of ancillary offerings to accommodate guests' needs.
Team Support and Additional Duties
Personnel Development: Assist with the training of all team members as necessary. Demonstrate to the team how to effectively follow the “Say Yes to a Simple Request” program.
Property Support: Perform Laundry Duties (sorting, washing, drying, and folding linens/terry, cleaning facilities). Cross-train on the duties of all non-management staff members to provide essential backup as needed.
On-Call Overnight Specifics
Emergency Response: Will respond only to emergencies and calls forwarded from the Overnight Headquarters for resolution.
Availability: Must stay within 30 minutes of the hotel to be able to provide necessary guest response.
Communication: Will carry the hotel's cell phone when on overnight on-call shifts, responding appropriately when calls are forwarded for resolution.
Work Tracking: Will clock in and out when fulfilling any and all duties of the overnight shift.
Ready to step into this critical on-site role that demands reliability, service excellence, and dedication to safety?
$24k-31k yearly est. Auto-Apply 4d ago
Front Desk Receptionist
Pet Palace
Front desk receptionist job in Clarksville, TN
Job Description
Pet Palace is looking for caring individuals to work at our professional pet boarding/daycare/grooming facilities. We are a fun team that takes pride in our jobs and most importantly, WE LOVE DOGS! What makes Pet Palace so special? We truly care about our employees and want to see everyone grow!
Our ideal candidate is someone who loves dogs! Self-motivated, team-oriented, flexible, hardworking and can bring high energy, positive, caring, enthusiastic, and a cheery disposition for our clients and their pets.
Candidate should possess a drive for learning new things and self-elevation. Must be able to multi-task, work in a high/fast-paced volume environment and have great customer service skills.
Responsibilities:
Communicate with clients in a very friendly and professional way.
Answering phones, scheduling appointments and reservations
Being attentive to client and pet needs.
Customer service skills.
Job tasks added as needed.
Check-in and out clients.
Process payment transactions, correctly.
Keeping the lobby and groom areas clean and tidy including but not limited to: keeping reception desk, lobby, groom kennels and holding rooms clean and sanitary, cleaning floors, bathroom, and rotating laundry.
Relay appropriate information to/from clients to groomers, staff, and/or management.
Computer skills: Able to learn our system and other skills needed to effectively navigate our software.
Requirements:
* Animal lover
*Outgoing and Quick learner
* Responsible and reliable
* Ability to handle difficult dogs in a calm professional manner with patience and kindness.
* Maintain a clean and orderly work area, and have a neat and professional appearance.
* Ability to manage time effectively
* Ability to lift/move up to 60 lbs.
* Dependable transportation and phone
* Punctual
Pay: $10 - $15/hour
Benefits:
Employee discount
Monthly tips
Flexible schedule
Shifts Offered:
Day shift 6:50am - 1:00pm
Night shift 1:00pm - 7:00pm
HOLIDAY PAY & PEAK PAY
Powered by JazzHR
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$10-15 hourly 20d ago
Front Desk Receptionist
Healthcare Support Staffing
Front desk receptionist job in Franklin, TN
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Primary duties may include, but are not limited to:
• The Receptionist is responsible for handling all incoming office calls and redirect to proper parties.
• Must be comfortable speaking and handling phone work in an office environment.
• Will also be organizing, directing and supporting the lobby area of the office.
• They perform a wide variety of administrative duties while operating the company switchboard which include supporting work force management and various operations reports.
• The Receptionist promotes a positive company image while interacting with fellow employees, clients and vendors.
Qualifications
Minimum Education/Qualifications/Licensures:
HS diploma or GED
At least 2 years' strong front office/admin experience from a healthcare background
Excellent verbal and written communication skills
Customer service minded
Proficient with computers
Ability to multi-task
Additional Information
Hello!
My name is Krishna Gapuz and I am a Recruiting Consultant with Healthcare Support. I specialize in the placement of medical professionals nationwide (both clinical and non-clinical). Are you an experienced FrontDesk Processing Clerk in Santa Rosa, CA area looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a growing company that provides on-going training and development? Are you interested in working for a company that offers benefits for full-time permanent employees, flex schedules and the opportunity to grow with the company? If you answered “yes” to any of these questions - this is the position for you!
If you would like to be considered for this opportunity please respond to this Email as soon (today) as possible! (or you're more than welcome to call me at my office 321-574-6926.
$24k-30k yearly est. 60d+ ago
Front Desk Receptionist - Bone and Joint Institute of Tennessee
Medhq
Front desk receptionist job in Franklin, TN
Job Description
OVERVIEW: The Receptionist/Registrar is responsible for coordinating reception area activities to promote communication throughout the Center as well as performing clerical and reception duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Supports the philosophy, goals, and objectives of the Organization.
o Supports and performs according to approved policies and procedures.
o Participates as a team member in support of the total preoperative process.
o Considers patient rights in performance of job duties and responsibilities.
· Contributes to the progress and development of the approved QAPI Program.
o Supports risk management and participates in programs directed to patient and staff safety.
o Contributes to the quality management process; identifies role and contributions upon request; participates in data collection activities in support of the Quality Management Program.
o Objectively evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care.
· Communicate effectively with patients, visitors, physicians, and co-workers.
o Interactions are respectful and courteous.
o Communicate effectively and professionally using a translator when necessary.
o Documents that information received from the patient are disseminated to the appropriate people or departments.
· Maintains and promotes professional competence through continuing education and other learning experiences.
o Participates in committees, conferences, and quality management activities.
o Seeking new learning experiences by accepting challenging opportunities and responsibilities.
o Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance, as needed.
o Attends and actively participates in meetings, committees, in-services, workshops, seminars, and conferences according to job responsibilities and Facility requirements as requested with management approval.
· Adheres to safety policies and procedures in performing job duties and responsibilities.
o Reports observed or suspected violations, hazards, and noncompliance according to Facility policy.
o Observes safety measures in performance of job duties and responsibilities; enforces compliance with safety policies and procedures.
o Responds to emergency situations with competence and composure.
· Interacts appropriately with various age groups.
o Accurately assesses and interprets age-specific patient data.
o Accurately interprets age-specific patient responses to questions and instructions.
· Admits patients to Center following the established policies and procedures.
o Assembles patient medical record forms and prepares patient identification.
o Obtains information needed to register patient; attaches patient identify documentation.
o Reviews forms for patient signature; obtains forms or signature(s) as needed.
o Provides information to the patient's family in the waiting area according to Center policy.
· Checks for accuracy of demographics, insurance, policy numbers, social security number, race, and ethnicity at time of registration.
· Coordinates reception area activities for effective communication throughout the Center.
o Greeting patients and visitors in a friendly manner.
o Answers telephone and intercom quietly and courteously.
o Receives and relays messages effectively.
o Maintains and protects each patient's right to confidentiality.
o Identifies emergencies and initiates response according to Center policy.
· Assumes clerical duties and responsibilities.
o Assists in ordering and stocking clerical supplies.
o Assists in maintaining cost-effectiveness by preventing waste of supplies.
o Maintains order and cleanliness for the frontdesk.
o Performs interdepartmental errands when needed.
o Places diagnostic test reports in appropriate section of patient medical record.
o Assists with preparation and maintenance of Center records and reports.
· Monitors the nourishment area.
o Stocks nourishment area.
o Maintains cleanliness and order of the area.
· Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
· This job has no supervisory responsibilities.
COMPETENCIES - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Intellectual
· Synthesizes complex or diverse information.
· Collects and researches data.
· Uses intuition and experience to complement data.
· Designs workflows and procedures.
· Generate creative solutions.
· Translate concepts and information into images.
· Use feedback to modify designs.
· Apply design principles.
· Demonstrates attention to detail.
· Identifies and resolves problems in a timely manner.
· Gathers and analyzes information skillfully.
· Develop alternative solutions.
· Works well in group problem solving situations.
· Uses reason even when dealing with emotional topics.
· Develop project plans.
· Coordinates projects.
· Communicates changes and progress.
· Completes projects on time and budget.
· Manages project team activities.
· Assesses own strengths and weaknesses.
· Pursues training and development opportunities.
· Strives to continuously build knowledge and skills.
· Share expertise with others.
Interpersonal
· Manages difficult or emotional customer situations.
· Responds promptly to customer needs.
· Solicits customer feedback to improve service.
· Responds to requests for service and assistance.
· Meets commitments.
· Focuses on solving conflict, not blaming.
· Maintains confidentiality.
· Listen to others without interrupting.
· Keeps emotions under control.
· Remains open to others' ideas and tries new things.
· Speak clearly and persuasively in positive or negative situations.
· Listens and gets clarification.
· Responds well to questions.
· Demonstrates group presentation skills.
· Participate in meetings.
· Balances team and individual responsibilities.
· Exhibits objectivity and openness to others' views.
· Gives and welcomes feedback.
· Contributes to building a positive team spirit.
· Puts success of team above own interests.
· Able to build morale and group commitments to goals and objectives.
· Supports everyone's efforts to succeed.
· Recognizes accomplishments of other team members.
· Write clearly and informatively.
· Edit work for spelling and grammar.
· Varies writing style to meet needs.
· Presents numerical data effectively.
· Able to read and interpret written information.
Organization
· Demonstrates knowledge of Center policy.
· Shows respect and sensitivity for cultural differences.
· Educates others on the value of diversity.
· Promotes a harassment-free environment.
· Build a diverse workforce.
· Treats people with respect.
· Keeps commitments.
· Inspires the trust of others.
· Works with integrity and ethically.
· Upholds organizational values.
· Follows policies and procedures.
· Completes administrative tasks correctly and on time.
· Supports organization's goals and values.
· Benefits organization through outside activities.
· Supports affirmative action and respects diversity.
· Develop strategies to achieve organizational goals.
· Understands organization's strengths & weaknesses.
· Analyzes market and competition.
· Identifies external threats and opportunities.
· Adapt strategy to changing conditions.
Self-Management
· Adapts to changes in the work environment.
· Manages competing demands.
· Changes approach or method to best fit the situation.
· Able to deal with frequent changes, delays, or unexpected events.
· Consistently at work and on time.
· Ensure work responsibilities are covered when absent.
· Arrives at meetings and appointments on time.
· Follows instructions, responds to management direction.
· Take responsibility for your own actions.
· Keeps commitments.
· Commits to long hours of work when necessary to reach goals.
· Completes tasks on time or notify appropriate person with an alternate plan.
· Volunteers readily.
· Undertakes self-development activities.
· Seeks increased responsibilities.
· Take independent actions and calculated risks.
· Look for and takes advantage of opportunities.
· Asks for and offers help when needed.
· Displays original thinking and creativity.
· Meets challenges with resourcefulness.
· Generate suggestions for improving work.
· Develop innovative approaches and ideas.
· Presents ideas and information in a manner that gets others' attention.
· Displays willingness to make decisions.
· Exhibits sound and accurate judgment.
· Supports and explains reasoning for decisions.
· Includes appropriate people in the decision-making process.
· Make timely decisions.
· Sets and achieves challenging goals.
· Demonstrates persistence and overcomes obstacles.
· Measures self against standard of excellence.
· Takes calculated risks to accomplish goals.
· Prioritize and plans for work activities.
· Use time efficiently.
· Plans for additional resources.
· Set goals and objectives.
· Organize or schedules other people and their tasks.
· Develops realistic action plans.
· Approaches others in a tactful manner.
· React well under pressure.
· Treats others with respect and consideration regardless of their status or position.
· Accepts responsibility for own actions.
· Follows through on commitments.
· Demonstrates accuracy and thoroughness.
· Looks for ways to improve and promote quality.
· Apply feedback to improve performance.
· Monitors own work to ensure quality.
· Meets productivity standards.
· Completes work in a timely manner.
· Strives to increase productivity.
· Works quickly.
· Observes safety and security procedures.
· Determines appropriate action beyond guidelines.
· Reports potentially unsafe conditions.
· Use equipment and materials properly.
Language, Math, and Reasoning
· Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in on and one and small group situations to customers, clients, and other employees of the organization.
· Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
· Ability to apply common sense understanding to carry out detailed but involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
EDUCATION, EXPERIENCE, and TRAINING:
· 2 years of experience.
CERTIFICATES, LICENSES, REGISTRATIONS:
· BLS
COMPUTER SKILLS:
· Excellent computer skills in a Microsoft Windows environment.
PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
· The employee must regularly lift and/or move up to 50 pounds.
· While performing the duties of this job, the employee is regularly required to stand, walk, and sit. use hands to finger, handle, or feel,
· While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms.
· While performing the duties of this job, the employee is regularly required to talk and hear.
· While performing the duties of this job, the employee is regularly required to climb or balance and stoop, kneel, crouch, or crawl.
VISION REQUIREMENTS
· There are no special vision requirements.
WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
· This position works in an environment with moderate noise level. (Examples: business office with computers and printers, light traffic.)
Note:
Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
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$24k-30k yearly est. 10d ago
Receptionist
Ingram Book Group Inc. 4.6
Front desk receptionist job in La Vergne, TN
Ingram Content Group (ICG) is hiring a Receptionist to support our Lightning Source in La Vergne, TN just outside Nashville. In this role, the Receptionist will maintain a high degree of knowledge regarding all Ingram policies, services, and procedures as detailed in the Basic, Advanced, and Specialty levels of the Customer Care certification process. You will demonstrate a high level of professionalism and courtesy when greeting associates, directing visitors, and answering switchboard phone calls. You'll respond to inquiries with a high degree of knowledge regarding all business units of ICG and all internal departments within each of these units. The Receptionist will represent the company by speaking and writing with refined, business-like vocabulary to ensure quality standards are met. You will ensure efficiency and accuracy when handling and resolving customer inquiries by maintaining a high degree of both product knowledge and knowledge of Ingram business units. Finally, you will document customers' comments and/or claims in a timely manner, utilizing strong spelling, grammar, punctuation, and data entry skills.
Ingram Content Group (“Ingram”)
connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning.
Required Qualifications:
High School diploma or GED
2 years of contact center/customer service experience
1 year of experience in a receptionist or similar role
Successful completion of all Customer Care Specialist's certification training after hire
Preferred Skills:
Basic Computer and Typing Skills
Proven ability to multi-task well
Key Responsibilities:
Maintains current knowledge of new policies, procedures, as well as company personnel and happenings by understanding and effectively utilizing the intranet to direct calls.
Diagnoses, discerns and resolves customer issues with minimal supervision.
Maintains elevated level of professionalism and courteousness in both physical appearance and demeanor.
Processes all administrative work as directed by the supervisor.
Serves as point of contact for customers reporting errors, tracking, orders, and checking the status of orders placed.
Makes appropriate decisions when submitting credit adjustments and works to resolve discrepancies.
Adheres to published work schedule.
Scheduling flexibility as needed to support on-site happenings at the facility frontdesks as needed.
This list is not exhaustive.
Hiring Salary Range: $17.99/hr - $21.77/hr. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Additional Information
Perks/Benefits:
A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
10 vacation days & 10 sick days accrued annually and 3 personal days
401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
Wellness program with access to onsite gym and basketball court for associates
Encouraged continued education with our tuition reimbursement program
Financial and in-kind opportunities to engage with non-profits in your community
Company match program for United Way donations
Volunteer opportunities and in-kind drives for non-profits throughout the year
Take breaks or brainstorm in our game room with ping pong & foosball
Casual Dress Code
Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
EOE-Race/Gender/Veterans/Disabled
We participate in EVerify.
EEO Poster in English
EEO Poster in Spanish
$18-21.8 hourly 8h ago
Medical Office Receptionist
Lifestance Health
Front desk receptionist job in Brentwood, TN
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $17.75 - 18.75/hour, plus quarterly bonus/incentive potential
Location: 9020 Overlook Blvd Suite 130, Brentwood, TN 37027
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage frontdesk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree, preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-JK2
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$17.8-18.8 hourly 30d ago
Front Desk Existing Practice Member Coordinator
Truroots Health Center
Front desk receptionist job in Mount Juliet, TN
Job Description
Join Our Team as a FrontDesk Established Patient Team Member!
Are you a compassionate and detail-oriented individual with a knack for making others feel welcome and supported? Do you thrive in a dynamic environment where you can play a pivotal role in ensuring seamless patient experiences? If so, we have an exciting opportunity for you!
Position: FrontDesk Established Patient Team Member
Department: FrontDesk Established Patient System
Employment Type: Full-time
Location: 1020 Meb Ct, Mount Juliet, TN 37122
At TruRoots Health Center we are dedicated to providing top-notch healthcare services and a supportive environment for our patients. We believe that every interaction counts and contributes to the well-being of our patients. As a FrontDesk Established Patient Team Member, you'll be at the forefront of creating positive patient experiences while ensuring the smooth progression of their care plans.
Key Responsibilities:
Engage with patients warmly and professionally, guiding them through their visits.
Manage appointment scheduling and confirmations using our cutting-edge EHR system.
Maintain accurate patient records and documentation for every appointment.
Collaborate with the team to ensure a high percentage of kept appointments.
Assist patients in completing required paperwork for re-exams and treatments.
Cultivate a positive atmosphere while addressing and resolving challenges effectively.
Lead daily team huddles to promote productivity and ensure goals are met.
Desired Qualities:
Empathetic and patient demeanor to provide exceptional patient experiences.
Detail-oriented and organized with an ability to manage multiple tasks seamlessly.
Effective communicator with a genuine interest in patient well-being.
Adaptable and resourceful in handling changes and patient needs.
Team player who thrives in a collaborative environment.
Skilled at striking a balance between hospitality and assertiveness.
Qualifications:
High school diploma or equivalent.
Previous experience in a healthcare setting or customer service role is a plus.
Proficiency in using electronic health records (EHR) systems is desirable.
Demonstrated ability to handle patient interactions with professionalism and care.
Strong organizational skills and attention to detail.
Comfortable leading team discussions and huddles.
Benefits:
Competitive hourly pay and benefits package.
Opportunity for professional growth and development.
Positive and inclusive work culture.
Meaningful work that directly impacts patient well-being.
If you're passionate about patient care, have a knack for organization, and are ready to make a difference in healthcare, we invite you to apply for the FrontDesk Established Patient Team Member position at TruRoots Health Center. Join us in creating a welcoming and supportive environment for our patients.
To Apply:
If you're ready to make a difference and be a key player in transforming lives, we encourage you to apply! Please send your resume and a cover letter detailing how your skills and experiences align with our mission and the FrontDesk Established Patient Team Member role.
Let's work together to create a healthier and happier future for our patients.
Join us at TruRoots Health Center and embark on a rewarding journey of patient empowerment and healthcare excellence!
Job Posted by ApplicantPro
$24k-31k yearly est. 30d ago
Hotel Front Desk Agent (Part Time)
Skyline Smyrna Hotel LP
Front desk receptionist job in Smyrna, TN
Job DescriptionBenefits:
Employee discounts
Free uniforms
Paid time off
Job Title: FrontDesk Agent Company: Courtyard by Marriott Nashville - Smyrna
Courtyard Nashville Smyrna is looking for a friendly, professional, and customer service-oriented FrontDesk Agent to be the first point of contact for our guests. The ideal candidate will have excellent communication skills, a passion for hospitality, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
Greet and welcome guests with a warm, professional demeanor, ensuring a seamless check-in and check-out experience using Marriott's PMS system.
Handle guest inquiries, concerns, and special requests with professionalism and efficiency.
Process reservations, modifications, cancellations, and payments while maintaining billing accuracy.
Answer phone calls and emails, providing assistance with bookings and general inquiries.
Offer recommendations on hotel amenities, local dining options, and attractions.
Coordinate with housekeeping and maintenance teams to address guest requests promptly.
Maintain accurate guest records while upholding confidentiality and security standards.
Resolve guest concerns or complaints in a courteous and timely manner.
Follow Marriott brand standards and adhere to hotel policies to ensure a high level of service.
Qualifications:
Experience:
MUST have FOSSE experience.
Previous frontdesk, hospitality, or customer service experience required.
Skills:
Strong communication and problem-solving abilities.
Ability to multitask and remain calm under pressure in a fast-paced environment.
Other Requirements:
Professional demeanor and a positive, team-oriented attitude.
Flexibility to work various shifts, including evenings, weekends, and holidays.
If you have a passion for hospitality, wed love for you to join our team!
$24k-29k yearly est. 14d ago
Front Desk Agent
Yedla
Front desk receptionist job in Brentwood, TN
Hotel FrontDesk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel FrontDesk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
DUTIES & RESPONSIBILITIES
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
$24k-29k yearly est. 60d+ ago
Front Desk Agent
MCR Hotels
Front desk receptionist job in Bowling Green, KY
Hampton Inn Bowling Green KY SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: FrontDesk Agent, Role Specific Duties and Expectations
The core mission of the FrontDesk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude: Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills: Must be able to convey information and ideas clearly.
Hospitality and Guest Service: Must have a desire to serve all guests.
Age Requirement: Must be 18 years of age or older to perform this job.
Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks: Clock in/out for breaks at the designated time on your schedule.
Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$23k-28k yearly est. 8d ago
Front Desk Agent - Part Time
The Mint Gaming Hall Kentucky Downs 4.1
Front desk receptionist job in Franklin, KY
BIG BENEFITS OF WORKING AT THE MINT:
Wage: $15.00 per hour
Weekly Pay
Fully paid Company Life Insurance
401K with Company Match
FSA/HSA
We have BIG FUN!
JOB SUMMARY: The FrontDesk Agent enhances the guest experience by providing knowledgeable & professional service to all Team Members and guests. FrontDesk Agents accommodate hotel guests by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Answers telephones. Understand Bonvoy & The Mint Gaming Hall rewards programs. Must possess the ability to problem solve and address guest concerns through effective communication skills and the ability to demonstrate good judgement to include seeking management's assistance as needed. JOB RESPONSIBILITIES:
Greet, register, and assign rooms to guests of hotels or motels.
Contact housekeeping or maintenance staff when guests report problems.
Issue room keys and escort instructions to bellhops.
Make and confirm reservations.
Verify customers' credit and establish how the customer will pay for the accommodation.
Stocks, cleans and provides service to the market area.
Stocks, tracks, and orders supplies as needed.
Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing for or Working Directly with the Public - Performing for people or dealing directly with the public.
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
Reports any maintenance or safety concerns to supervisor in a timely manner.
The ability and willingness to work in a fast-paced and high-volume environment.
To provide BIG Service to guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors.
The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner.
The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.
Maintain regular attendance at scheduled shift and staff meetings
Maintain professionalism and a friendly and approachable demeanor throughout the shift.
EDUCATION AND EXPERIENCE:
High school diploma or general equivalency diploma (GED) preferred.
Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.
Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
Must be able to obtain required work cards, and non-gaming registration as required by the local jurisdiction.
Must be 18 years of age or older.
Must pass any and all required background checks.
The Mint Gaming Hall is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristics protected by state or federal law.
$15 hourly 8d ago
Front Desk Receptionist
Pet Palace
Front desk receptionist job in Clarksville, TN
Pet Palace is looking for caring individuals to work at our professional pet boarding/daycare/grooming facilities. We are a fun team that takes pride in our jobs and most importantly, WE LOVE DOGS! What makes Pet Palace so special? We truly care about our employees and want to see everyone grow!
Our ideal candidate is someone who loves dogs! Self-motivated, team-oriented, flexible, hardworking and can bring high energy, positive, caring, enthusiastic, and a cheery disposition for our clients and their pets.
Candidate should possess a drive for learning new things and self-elevation. Must be able to multi-task, work in a high/fast-paced volume environment and have great customer service skills.
Responsibilities:
Communicate with clients in a very friendly and professional way.
Answering phones, scheduling appointments and reservations
Being attentive to client and pet needs.
Customer service skills.
Job tasks added as needed.
Check-in and out clients.
Process payment transactions, correctly.
Keeping the lobby and groom areas clean and tidy including but not limited to: keeping reception desk, lobby, groom kennels and holding rooms clean and sanitary, cleaning floors, bathroom, and rotating laundry.
Relay appropriate information to/from clients to groomers, staff, and/or management.
Computer skills: Able to learn our system and other skills needed to effectively navigate our software.
Requirements:
* Animal lover
*Outgoing and Quick learner
* Responsible and reliable
* Ability to handle difficult dogs in a calm professional manner with patience and kindness.
* Maintain a clean and orderly work area, and have a neat and professional appearance.
* Ability to manage time effectively
* Ability to lift/move up to 60 lbs.
* Dependable transportation and phone
* Punctual
Pay: $10 - $15/hour
Benefits:
Employee discount
Monthly tips
Flexible schedule
Shifts Offered:
Day shift 6:50am - 1:00pm
Night shift 1:00pm - 7:00pm
HOLIDAY PAY & PEAK PAY
$10-15 hourly Auto-Apply 60d+ ago
Front Desk Receptionist
Healthcare Support Staffing
Front desk receptionist job in Franklin, TN
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Primary duties may include, but are not limited to:
• The Receptionist is responsible for handling all incoming office calls and redirect to proper parties.
• Must be comfortable speaking and handling phone work in an office environment.
• Will also be organizing, directing and supporting the lobby area of the office.
• They perform a wide variety of administrative duties while operating the company switchboard which include supporting work force management and various operations reports.
• The Receptionist promotes a positive company image while interacting with fellow employees, clients and vendors.
Qualifications
Minimum Education/Qualifications/Licensures:
HS diploma or GED
At least 2 years' strong front office/admin experience from a healthcare background
Excellent verbal and written communication skills
Customer service minded
Proficient with computers
Ability to multi-task
Additional Information
Hello!
My name is Krishna Gapuz and I am a Recruiting Consultant with Healthcare Support. I specialize in the placement of medical professionals nationwide (both clinical and non-clinical). Are you an experienced FrontDesk Processing Clerk in Santa Rosa, CA area looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a growing company that provides on-going training and development? Are you interested in working for a company that offers benefits for full-time permanent employees, flex schedules and the opportunity to grow with the company? If you answered “yes” to any of these questions - this is the position for you!
If you would like to be considered for this opportunity please respond to this Email as soon (today) as possible! (or you're more than welcome to call me at my office 321-574-6926.
How much does a front desk receptionist earn in Hendersonville, TN?
The average front desk receptionist in Hendersonville, TN earns between $21,000 and $34,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.
Average front desk receptionist salary in Hendersonville, TN