Front Office Associate
Front desk receptionist job in Anderson, IN
Nmble Medical has partnered with a leading pediatric dental practice dedicated to providing exceptional oral healthcare in a fun, caring, and comfortable environment for children. We believe in creating a positive experience for every family that walks through our doors, and our team is the key to making that happen. We are seeking a dynamic and experienced Front Office Manager to join our team and help us maintain our high standards of patient care and operational excellence.
Key Responsibilities
Assist in managing, training, and mentoring front office staff, including receptionists and scheduling coordinators. Foster a positive and collaborative team environment.
Serve as a point of contact for patient inquiries, concerns, and feedback. Ensure a warm, welcoming, and professional atmosphere for all patients and their families.
Oversee the patient scheduling system to optimize schedules. Manage and troubleshoot scheduling conflicts, cancellations, and no-shows.
Assist with verifying patient insurance coverage, processing claims, and managing patient accounts. Handle financial arrangements and ensure accurate billing procedures.
Maintain and organize patient records in compliance with HIPAA regulations.
Identify opportunities to improve front office workflows and efficiency. Develop and implement protocols to enhance the patient experience and operational effectiveness.
Generate and analyze reports on key performance indicators.
Qualifications
Minimum of 3-5 years of experience in a dental or medical office setting.
Strong knowledge of dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft).
Familiarity with dental insurance plans, billing codes (CDT), and claims processing.
Excellent communication, interpersonal, and problem-solving skills.
Proven ability to lead and motivate a team.
Proficient with Microsoft Office Suite (Word, Excel, Outlook).
A friendly, patient, and professional demeanor, especially when interacting with children and parents.
The Front Office Manager will work closely with the Practice Manager to oversee the day-to-day administrative and front office operations of the practice. This role is crucial in ensuring a seamless patient experience from scheduling to check out. The ideal candidate will be a highly organized, detail-oriented leader with excellent communication skills and a passion for working with children and their families.
Veterinary Receptionist
Front desk receptionist job in Washington, IN
District Veterinary Hospital Navy Yard has an opportunity for a Full Time experienced Veterinary Receptionist to join our team! Compensation: $20 - $24/hr (depending on experience) Shift Details: Evenings & Saturdays required.
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Competitive compensation and benefits package, including medical, dental, and vision coverage.
401K plan with company match
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyFront Desk Agent- Part Time Weekends
Front desk receptionist job in Indianapolis, IN
Requirements Requirements
Must have customer service experience; hotel experience preferred. Experience with Marriott systems and/or Lightspeed PMS is a plus and should be indicated on application if applicable.
Must have current Indiana alcohol server permit or willingness to obtain license immediately upon hire.
Possession of an unrestricted Indiana Motor Vehicle Operator's (Driver's) License with no major infractions within 7 years is preferred.
Weekend Availability is required. Holiday availability is required as precoordinated within the scope of weekend availability. Operations are 24/7/365.
Must have good interpersonal skills. Polished demeanor in customer service interactions is required. Absent prior upscale service training, a willingness to learn upscale service skills is required.
High school education required. Relevant training, experience and additional education preferred.
CPR and first aid training preferred.
Additional language ability is viewed favorably in hiring decisions.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.
Understands and communicates the Stepstone Mission and Core values.
Expresses ideas and conveys information clearly, effectively, and professionally.
Actively listens to others.
Conveys company information, decisions, or problems to appropriate parties on a timely basis.
Works to resolve disagreements and is respectful of peers and co-workers.
Minimum lifting of 20 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, reading.
Minimum pulling of 20 pounds.
Other duties may be assigned.
EOE/M/F/V/D
Salary Description $16/ hour
Data Entry - 1861487
Front desk receptionist job in Merrillville, IN
Job Description
Organization in Merrillville Requires a Data Entry Clerk for an Immediate Start!
If you meet the qualifications below, APPLY NOW!
Pay Rate: $16.00/Hour
We are seeking a detail-oriented and organized individual to join our clients team as a Data Entry Clerk. As a Data Entry Clerk, you will be responsible for accurately inputting and maintaining order entry data into their computerized systems. This is an excellent opportunity for someone who posesses strong organizational skills.
Responsibilities
- Transcribe data from source documents into computerized databases
- Verify accuracy and completeness of data entered
- File and maintain physical and electronic records
- Perform regular data backups to ensure data integrity
- Assist with order entry and processing
- Provide administrative support as needed
Qualifications
- Proficient in Microsoft Office, particularly Excel
- Strong attention to detail and accuracy
- Excellent organizational skills
- Previous experience in a clerical or administrative role is preferred
- Familiarity with computerized databases is a plus
If you are a highly organized individual with strong data entry skills, we encourage you to apply for this position. Join our team and contribute to the efficient operation of our organization.
Front Desk Receptionist
Front desk receptionist job in Indianapolis, IN
John Boner Neighborhood Centers | Indianapolis, IN
Compensation: $18 hourly
As the welcoming face of the John Boner Neighborhood Centers (JBNC), the Front Desk Receptionist plays a vital role in creating a warm, inclusive, and organized environment where every neighbor feels seen, supported, and respected. This position is at the heart of the Center's daily operations-connecting visitors to programs, supporting staff communication, and setting the tone for every person who walks through our doors. JBNC is entering an exciting stage of renewed organization and collaboration, and we're looking for someone who's eager to bring structure, positivity, and genuine care to our front desk experience.
A Day in the Life
Each day at the JBNC front desk brings something new. You might start your morning by greeting neighbors arriving for appointments, helping someone fax an important document, or guiding a visitor through our enrollment process for community programs. Throughout the day, you'll answer calls, direct visitors, and keep the lobby and resource room organized, ensuring flyers, materials, and technology are accessible and up to date. You'll collaborate closely with program staff to stay informed about upcoming events and available resources-proactively sharing information with neighbors to help them find what they need. When tensions arise, your calm confidence and empathy help de-escalate situations and keep interactions positive. You'll also be part of a newly growing team committed to building consistency, communication, and teamwork at the front lines of JBNC's mission.
You Would Thrive in This Position If…
You're a natural connector who loves engaging with people from all walks of life and believes in treating everyone with dignity and respect.
You have a steady, confident presence and can calmly manage fast-paced or emotionally charged moments.
You're organized and proactive, keeping yourself and others informed about what's happening across departments.
You bring strong customer service instincts-you go above and beyond to help people feel supported and informed.
You're energized by teamwork, communication, and being part of a group that's improving processes together.
You're comfortable using technology and digital tools like Microsoft Outlook, Teams, SharePoint, and other systems to share information and assist neighbors.
You have the empathy and patience to assist individuals facing challenges and the confidence to communicate information clearly and compassionately.
Key Details
Schedule: Monday-Friday, 8:00am-5:00pm or 9:00am-6:00pm; occasional evenings or weekends as needed
Environment: In-person, collaborative, and community-focused
Medical Office Receptionist
Front desk receptionist job in Evansville, IN
Medical Office Receptionist We are looking for a professional and dependable individual to join our Front Desk team in a busy medical office. In this role, you will be the first point of contact for our patients, helping to ensure a smooth and positive experience from check-in to check-out. Regular attendance is an essential part of this job.
Position Details:
Full-Time | 8:30 am - 5:00 pm | Monday-Friday (some Saturdays required)
Location: Evansville, IN
Key Responsibilities:
Greet patients and visitors in a friendly, professional manner
Complete patient check-in and check-out, verifying personal, insurance, and demographic information
Maintain confidentiality of patient information at all times
Schedule and reschedule patient appointments as needed
Collect patient payments, including copays, balances, and fees for forms or equipment
Follow daily office procedures, including opening and closing responsibilities
*The preceding examples are representative of the assignments performed by this position and are not intended to be all-inclusive. Qualifications:
Strong communication and interpersonal skills.
Ability to multitask while maintaining accuracy in a fast-paced environment.
Basic computer skills required
Why Join Us?
Competitive benefit package
Day shift
No holidays
Front Bar Receptionist
Front desk receptionist job in Westfield, IN
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time, Part Time
Availability: Weekday and Weekends, Saturdays and Sundays mandatory
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
Front Desk Coordinator- Fishers, IN
Front desk receptionist job in Fishers, IN
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Compensation: $15 - $18/hr + bonus opportunity
PTO Offered
Some weekends required
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyFront Desk Receptionist - Dental
Front desk receptionist job in Zionsville, IN
Front Desk Receptionist Opportunity at a glance
- No experience is necessary; we train you
- Work-life balance is prioritized
- We help you to love your career
- We inspire and educate patients to live their best lives
Searching for a rewarding career? Look no further!
At Haven Dental Studio, we are committed to creating a positive work experience for you while we deliver exceptional care to our patients. We strive to provide a positive experience for our patients and teams. We know the demands of dentistry and the challenges you may experience when treating patients all day. We provide an excellent support system, training, and teamwork to make everyone's day enjoyable. We recognize that when Team Members are supported, our patients, in return, receive exceptional care.
How do we make a positive impact on this world? We spark a positive change!
We inspire and educate patients to live their best lives.
People traditionally do not like seeing the dentist. Dentistry and overall health are tightly connected, and our mission is to help patients to become healthier and overcome dental fears in a friendly, warm, and judgment-free environment.
These are the values we want our Team Members to prioritize:
Teamwork
Supporting and being kind to each other
Accountability in your area of expertise
Empathy toward each other and patients
Compassionate care for patients
Non-judgmental attitude toward patients and teams
What perks do we offer at Haven Dental Studio?
Flexibility to balance your family and work-life
An office culture with positive energy
Team members prioritize teamwork
Job Description:
The front desk receptionist is crucial for the practice's overall success.
We help you excel in these areas:
Designing the perfect schedule
Managing doctor's and hygienists' schedule
Communicating with patients effectively via phone, email, text, or in person
Setting up financial arrangements with patients
Helping patients manage dental insurance
Managing patient information in multiple software programs
Helping patients have a positive dental experience
Making a positive impact to help patients to live their best life.
Benefits:
Employee discount
Paid time off
Retirement plan
Uniform allowance
Schedule:
Day shift
No weekends
Work Location: In person
Veterinary Receptionist - South Bend, IN
Front desk receptionist job in South Bend, IN
Who we are
Western Veterinary Clinic is Hiring a Veterinary Receptionist!
Details
Role: Veterinary Receptionist
Status: Full-time
Salary: $10-$15 per hour (depending on experience)
Schedule: TBD
Western Veterinary Clinic is looking to add a friendly and dedicated Veterinary Receptionist to our team! We are a multi-doctor practice that sees many different species, Great and Small! We have a family atmosphere and share our love and desire to help the pets of Michiana.
This position would include CSR (Customer Service Representative) duties including being the front line for our clients and patients and maintaining a smiling face! :) You would be taking phone calls, triaging medical needs of the pet via scheduling appointments, or getting information to the doctor. Checking in and out patients and collecting payments is another important role. Each member of our team has a vital role in the care of our patients as well as providing outstanding customer service to our clients. Veterinary experience is preferred; however, we will train the right candidate!
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
Join Our Team!
Think you're the veterinary receptionist we're looking for? Apply today!
Diversity, equity, and inclusion are core values at Western Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Indianapolis, IN
Job Description
Seeking highly motivated and out-going individuals looking to join an upscale massage and facial front desk and sales team. If you are looking to be a part of a fun, positive culture with career growth opportunities then you may be who we are looking for.
Full time positions available at our Carmel, Ironworks, and Fishers locations.
A career with Massage Heights allows you to fulfill your passion of improving lives everyday. Grow into a meaningful and rewarding career that includes:
Competitive Hourly Rate (starting at $14+/hour)
Commissions Paid on Sales
Paid Vacation
Growth Opportunities into Management (positions available)
Health Insurance Partner
Monthly massage or facial provided to take care of you! (50% OFF any additional massages or facials)
Qualifications are as follows:
Excellent Guest service and communication skills
Must have sales or retail and Guest service experience
Previous membership sales experience a plus
Strong understanding of basic computer software
Positive, energetic attitude
Available to work flexible hours and days; including evenings and weekends
High School diploma or equivalent preferred
Become part of a Team that stands above the rest in terms of values, organization, guest service, and teamwork. Reach out to Elevate Your Career with Massage Heights!
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Front Desk Receptionist
Front desk receptionist job in Indianapolis, IN
Seeking highly motivated and out-going individuals looking to join an upscale massage and facial front desk and sales team. If you are looking to be a part of a fun, positive culture with career growth opportunities then you may be who we are looking for.
Full time positions available at our Carmel, Ironworks, and Fishers locations.
A career with Massage Heights allows you to fulfill your passion of improving lives everyday. Grow into a meaningful and rewarding career that includes:
Competitive Hourly Rate (starting at $14+/hour)
Commissions Paid on Sales
Paid Vacation
Growth Opportunities into Management (positions available)
Health Insurance Partner
Monthly massage or facial provided to take care of you! (50% OFF any additional massages or facials)
Qualifications are as follows:
Excellent Guest service and communication skills
Must have sales or retail and Guest service experience
Previous membership sales experience a plus
Strong understanding of basic computer software
Positive, energetic attitude
Available to work flexible hours and days; including evenings and weekends
High School diploma or equivalent preferred
Become part of a Team that stands above the rest in terms of values, organization, guest service, and teamwork. Reach out to Elevate Your Career with Massage Heights!
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Carmel, IN
Position Type: Part-Time/Full-Time
Salary Range: $12 - $16 per hour (based on experience)
Rejuve Salon Spa is a vibrant Aveda lifestyle salon committed to providing exceptional client satisfaction. We cultivate a welcoming atmosphere where team members collaborate to deliver outstanding customer service and create memorable salon experiences.
Responsibilities:
Create a warm and inviting welcome for clients, ensuring a positive first impression.
Assist clients in scheduling appointments, managing bookings, and addressing inquiries both in person and over the phone.
Provide knowledgeable information about our services, products, and membership packages to enhance client engagement.
Offer personalized retail recommendations, showcasing our Aveda products.
Ensure a pristine salon environment by managing tasks such as washing towels, maintaining the front area, and restocking retail shelves.
Contribute to the opening and closing of the salon premises, ensuring operational efficiency.
Collaborate seamlessly with stylists and team members to foster a harmonious and efficient salon atmosphere.
Serve beverages to clients and attend to their comfort during their visit.
Facilitate membership and package sign-ups, explaining benefits and features.
Assist with essential bookkeeping tasks, inventory management, and tracking retail sales.
Qualifications:
Flexible schedule with ability to work Friday & Saturdays. Includes a combination of morning and evening shifts.
Self-starter with the ability to demonstrate initiative and work independently.
Outgoing and personable demeanor, showcasing exceptional interpersonal skills.
Enthusiasm for learning and adapting to salon operations and Aveda products.
Strong organizational skills, coupled with meticulous attention to detail.
Exceptional friendliness and a natural inclination for teamwork.
Clear and articulate communication skills, both in-person and over the phone.
Flexibility to work part-time or full-time schedules, including open and closing shifts.
While previous salon experience is beneficial, it is not required.
Customer service experience, whether in-person or via phone, is preferred.
Benefits:
Competitive salary with potential for retail commission.
Paid Time Off (PTO) and vacation time for full-time team members.
Access to continued education opportunities to enhance your skillset.
401k plan with company match.
Discounts on salon products and services.
Comprehensive benefits package, including medical, dental, vision, and short-term disability insurance.
Opportunity to be a part of a dynamic team dedicated to excellence in the salon industry.
Supportive Salon environment
If you are passionate about providing exceptional customer service, eager to be part of a collaborative team in a dynamic salon environment, and ready to take advantage of comprehensive benefits, we encourage you to apply!
View all jobs at this company
Hotel Front Desk Navigator
Front desk receptionist job in Carmel, IN
Let your passion for discovery become a career. Exploring the world doesn't have to stop when the workday begins. At Renaissance Hotels we know your passion for discovery is more than a hobby, it's a career. At Renaissance Hotels and Resorts we believe that no matter where or why you travel there is something new to be found. We consider ourselves to be local experts and help all of our guests have a great experience during their visit to Central Indiana. If you enjoy helping people, like sharing your experiences about the newest restaurants and nightlife, if you like art, music and culture then this could be the job or internship for you!
The Renaissance in Carmel has won many awards in the past five years since we've been open such as:
• Hotel of the Year 2012 by Marriott International
• Service Excellence and Food and Beverage Excellence by Marriott International
• Top Workplaces Award by the Indy Star
• Company of the Year by the Carmel Chamber of Commerce
• 5 ROSE (Recognition of Service Excellence) Award Winners
• 4 Stars of the Industry Winners
Job Description
Currently we are looking for future award winning individuals with a passion for service, outgoing personalities, and the drive to be the best to train as Guest Service Agents.
Full Time 3pm - 11:30pm
Part Time 11pm - 7am
Job Responsibilities include:
Greeting and registering guests. Assists in pre-registration and room blocking and prepares groups for arrivals.
Navigate guests around local area, invoke discovery with recommendations for shopping, sight-seeing, eating and socializing.
Resolving guest challenges and taking appropriate action to ensure 100% guest satisfaction.
Processing payments according to procedures including authorization of all credit cards. Ensuring all cash, checks, and credit cards balance at the end of each shift.
Professionally and politely answer questions and respond to any guests needs. Communicates internally with other departments when necessary to resolve a guest concern or request.
Processing mail, shipping, receiving, storing of luggage, laundry, copying and faxing.
Qualifications
• Being knowledgeable of local area including Carmel, Hamilton County and Indianapolis in order to provide entertainment and dining recommendations as well as directions.
• Possess a positive and outgoing demeanor. Must have a natural talent for wanting to help people with problems no matter how large or small.
• Fluent in English and able to speak in an articulate and professional manner.
• Ability to stand for 8 hours at a time, walk around the hotel and assist guests with luggage.
• Basic computer knowledge including Internet Explorer and Microsoft Office
• High school Diploma or equivalent.
• 2 or 4 year degree is preferred.
Preferred Experience:
o Marriott Guest Services Experience
o Associate or Bachelor Degree is Hospitality/Tourism Management
Additional Information
All your information will be kept confidential according to EEO guidelines.
Front Office
Front desk receptionist job in Greenwood, IN
Job Description
We are searching for a hard-working Front Desk Team member who enjoys a fast-paced environment while working alongside an AMAZING team!
Our ideal applicant will have dental office experience greeting, checking in, and checking out patients along with other functions of the front office including collecting payments, scheduling and verifying appointments.
This position is Full-Time, Monday through Friday (no weekends)
Responsibilities:
not to be considered all-inclusive
Greet and receive patients in a friendly and professional manner
Ensure patient data is accurate and current by reviewing it with the patient
Answer phones and direct call traffic in a friendly and professional manner
Verify benefits with the insurance company and notify the patient
Discuss financial and payment arrangements with patients
Schedule appointments
Pull charts and confirm appointments daily
Requirements:
Excellent oral communication skills
Professionalism and service orientation toward patients
Prior experience in a medical and/or dental environment
Ability to work in a fast-paced environment, multi-task, and process information quickly and accurately
Work Location: In-person
About us: Indiana Oral & Maxillofacial Surgery Associates (IOMSA) is one of the largest groups of oral and maxillofacial surgeons in the United States. We strive to make our team environment fun and rewarding while providing excellent patient care to Central Indiana!
We offer:
Competitive pay
A full benefits package including medical, dental, and vision
Paid holidays
PTO
Retirement
Flexible schedules
Powered by ExactHire:189459
Medical Office Specialist
Front desk receptionist job in Avon, IN
Goodman Campbell Team
At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality.
We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients.
Job Summary
We are seeking a dedicated and capable Medical Office Specialist to facilitate a positive experience for our patients and team. This position is responsible for routine clinical and administrative tasks focused around our interventional pain department to help deliver an outstanding and efficient patient experience in a fast-paced environment. As you learn and grow in the role, you will provide support to two pain management Medical Administrative Assistants and have the opportunity to learn multiple positions - front desk, patient rooming and check out - to become an integral part of our team.
To be successful in this role, you should exhibit exceptional customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding employees in this role are detailed, accurate and efficient while striving to deliver the highest level of patient service. As this role is an essential part of our team, active communication and respectful collaboration with peers is vital to success.
Your training will begin with becoming skilled at working with the front desk, patient rooming and/or check out depending on the needs of the organization. These roles will help pave the way for your transition to the interventional pain department. With growing competency and a positive attitude, there will be opportunities to learn about other positions within our organization - including but not limited to medical records, phone operator, medical administrative assistant, etc.
Job Duties
Front Desk
Opens the office and monitors the organization of the waiting room.
Maintains an orderly and welcoming reception area at all times during normal business hours.
Warmly welcomes all patients, exhibiting excellent customer service skills.
Observes office flow to ensure patients receive prompt care. Notifies patients of change in schedule and updates them as office delays arise.
Verifies insurance and personal information with patient.
Collects co-payments, pre-payments, account balances, etc.
Logs monies collected from patients and notes amount paid on visit slip.
Balances cash receipts daily.
Ensures HIPAA compliance in all aspects of workflow.
Scans patient insurance card(s) at initial visit, verifies information at return visit(s) and updates when any changes occur.
Ensures that required medical information (tests, scans, reports, etc.) are available for each visit, including MRI / CT / X-ray discs.
Connects patient to the Financial Counselor for questions or problems.
Indicates no show, cancels, etc. in computer system.
Other duties as assigned.
Patient Rooming
Ensures efficient patient flow while obtaining vital signs, and verifying complete case information.
Notifies provider of patient appointment/procedure readiness, assisting provider with medical supplies or equipment needs.
Assists provider with patient care when appropriate.
Chart maintenance, compiling and organizing patient chart in chronological orderly manner for patient visit, delivering patient chart/information to patient care areas, filing information into patient record.
Cleans, stocks, and turns over rooms post patient visit.
Monitors supply list and stocking clinical office supplies as needed.
Reviews last visit notes prior to patient visit for orders & instructions needing completion prior to visit, ensuring all items are received.
Prints appointment lists, visit slips, and medical profile sheets.
Verifies completion of HIPAA information, authorization and precertification prior to patient visit by monitoring exception list.
Requests films, labs, etc. from hospital, referring providers, or GCBS offices.
Calls hospital or other facilities to obtain missing testing reports, films, or records including at time of visit if missing.
Other duties as assigned.
Check Out
Answers routine, general & non-clinical patient medical questions.
Works closely with providers for continuity of patient Customer Service.
Verifies visit slip, testing requested, billing info, physician orders are complete and legible.
Schedules follow-up appointments if no other testing or procedures are required.
Streamlines check out of office visits with no testing or procedures ordered.
Collects any remaining monies due at checkout.
Keys payments and charges at time of visit.
Processes miscellaneous charges and payments received at office.
Balances charges/payments and batch daily.
Completes return to work statements as requested.
Other duties as assigned.
Medical Administrative Assistant
Triage Phone Calls
RMD calls; Any available MD calls
Established patient incoming calls
Distribute to appropriate departments (medical records, billing, nurses, etc)
Answer appropriate questions
Non-medical judgment issues
Information read from the patients chart/transcription
Per standard orders of provider based on written protocols
Procedures scheduled with Goodman Campbell Surgery Scheduler per doctors' orders and protocols.
Schedule ancillary vendors, physicians, equipment, and services when indicated. This process will be continuously reviewed and may change in the future.
Complete and document surgery orders and submit to surgical facility
Ensure films are available for surgery per physician preference
Verify that all items are “checked-off” on surgery scheduling screen prior to surgery date
Billing
Collect surgical charges from providers.
Ensure all diagnosis, procedure codes, and operative notes are included.
Send paperwork to the medical coder.
Transcription
Obtain provider signature in timely manner.
Route signed transcription to MR for filing & processing.
Build orders in the EMR
Notify provider of provider non-covered benefits as determined by Referral Coordinator.
Request alternative treatment options from provider.
Notify patient of non-covered benefits and potential changes in treatment plan.
Refer patient to Accounts Receivable Representative to coordinate payment options.
Scheduling all new patient visits as requested
Process provider Mail.
Maintain provider calendar. -
Keep calendars current and inform providers, office, scheduling, etc. of changes.
Notify Central Scheduling of physician template preferences and changes.
Notify Central Scheduling of need to reschedule individual patients or general schedule changes.
Position to cover all patient, physician and facility calls designated to that team of providers during business hours. At least one medical administrative assistant must be available for the Goodman Campbell providers and to take calls at all times during normal business hours.
At least one medical administrative assistant must be available to cover the designated physician team at all times during normal business hours.
Other duties as assigned.
Knowledge, Skills and Abilities Required
Genuine dedication to excellent customer service/
Exceptional attention to detail.
A can-do attitude that does not hesitate to jump in to help others.
Respect for organizational policies, procedures, systems, and objectives.
Alignment with HIPAA regulations.
Ability to drive to efficiency and accuracy in a fast-paced environment
Ability to collaborate and communicate clearly.
Ability to respectfully interact with physicians, providers, peers and patients.
Ability to work independently.
Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system (NextGen).
Educational and Experience Required
Education :
High school diploma or equivalent
Medical assistant or LPN certification preferred
Preferred Experience:
3-5 years of experience in a physician office or hospital setting
1-3 years of experience in neurosurgery or spine surgery
Physical Demands
Substantial amount of patient interaction requiring standing, bending and stooping.
Moderate to heavy patient volume requiring efficiency and speed.
Occasional moderate lifting.
Able to sit for an extended period of time in focused work.
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Mulberry, IN
Mulberry Health is accepting applications for a part-time Receptionist position for evenings and every other weekend. Essential Functions: * Greet visitors, staff and guests * Assist visitors in finding their way around facility * To place, answer, and refer telephone calls.
* To ensure that office is clean, neat and well-organized at all times.
* Receive and distribute incoming mail and to process outgoing mail.
* Reproduce documents on copying machines.
* Maintain sound customer service practices and principles.
Education and Qualifications:
Must be a high school graduate and demonstrate basic clerical skills to include the following: ability to read, write, make simple calculations, type, telephone etiquette and effectively interact with the public.
Job Type: Part-time
Pay: From $14.00 per hour
Work Location: In person
Front Desk Receptionist
Front desk receptionist job in Granger, IN
Client Profile\- Medical facility offering assisted living and memory care.
Job Summary\- Responsible for front line administrative support to residents, visitors and internal and external staff and support staff.
Responsibilities
Operate telephone switchboard to answer, screen and forward calls, provide information and respond to inquiries; take messages.
Check and handle all voicemails (including those that come through via email)
Great all residents and guests in a courteous and professional manner; direct or escorts individuals to specific destinations
Daily resident check in\/check out; ensure residents are signing the front desk binder
Enter daily safety and resident falls report; snow log report when applicable
Monitor Nurse Call system and respond accordingly
Enter transportation and work order request into system as needed.
Sort and deliver all mail, internal messages and packages to residents and staff.
Reserve the private dining area for residents and guests.
Know emergency call systems and emergency procedures (fire, medical, and police)
Keep immediate supervisor fully informed of all situations or unusual matters of significance coming to his\/her attention so prompt action can be taken.
Refer all prospective residents and families to leasing team.
Distribute applications to prospective employees.
Other duties including special projects as assigned.
Qualifications
High School diploma; or three to five years related experience and or training or equivalent combination of education and experience
Minimum of three years of office experience
Experience working with the elderly is a plus
Intermediate computer skills; including knowledgeable of Microsoft Office Suite
Must have excellent customer service skills; patience; empathy
Must be able to respond to emergencies in a calm manner
Hours: M\-F 8:30am to 4:30pm
Starting pay: $14.00 to $16.00 hourly; competitive health insurance and benefits.
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Front Desk Agent
Front desk receptionist job in South Bend, IN
Responsible for providing accurate, timely information to guests about hotel policies, services and amenities, ensuring optimum guest service and satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Maintains a working knowledge of the property, as well as special events on and near property, in order to advise guests of same, whenever possible.
Responds to guests' requests or inquiries courteously and promptly.
Enters changing reservation information into computer system.
Posts charges to guest accounts and processes payment of accounts.
Ensures a maximum level of service and satisfaction is achieved and maintained.
Observes credit limitations on check cashing privileges and ensures that all checks accepted for payment of account are correctly stamped with the bank deposit stamp.
Prepares shift cash report, balancing payments and disbursements with computer total, preparing the drop envelope for shift end, and balancing accounts.
Checks for and reports fraudulent transactions.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Promotes the following within the department and among all employees:
Creates an atmosphere of fun for all casino guests.
Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED) preferred. Some college education preferred. Previous hotel/motel experience preferred.
SPECIAL QUALIFICATIONS:
Must possess excellent communication and organizational skills. Must be able to maintain a professional, positive demeanor in stressful situations, remaining polite to the guests at all times. Proficient accuracy in Basic Computer Literacy required.
This position requires a Level 4 Gaming License.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY:
Ability to apply common sense reasoning to variety of situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. A casino environment is typically smoky.
Front Desk Agent
Front desk receptionist job in Kokomo, IN
Front Desk Agent
Reports To: Front Office Leadership / Assistant General Manager / General Manager
The Front Desk Agent is responsible for providing exceptional service to
guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins
and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.
_____________________________________________________________________________
Essential functions: Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
● Greet and welcome guests upon arrival, ensuring a warm and positive first impression.
● Register guests into the hotel's system, verifying reservation details, address, and
payment information.
● Promote and enroll guests in the hotel's loyalty program, providing recognition and
benefits to members.
● Process payments during check-in and check-out, manage a house bank, and
accurately report daily receipts.
● Assist guests with service requests, such as issuing keys, handling safety deposit boxes,
and posting miscellaneous charges.
● Respond promptly and effectively to guest complaints, providing solutions and escalating
as necessary.
● Answer telephone calls courteously, providing accurate information and service.
● Handle reservations with efficiency and accuracy.
● Assist with hotel shuttle or transportation services, ensuring timely and courteous
service.
● Assist guests with luggage upon arrival and departure.
● Be knowledgeable about the local area, hotel services, and amenities, providing helpful
information to guests.
● Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and
faxes.
● Be aware of and prepare for incoming VIP guests.
● Follow all company Standard Operating Procedures and perform additional tasks as
directed by the General Manager.
● Exhibit a positive and cooperative attitude as part of the team.
● Communicate effectively with coworkers and contribute to a supportive work
environment.
● Handle and account for keys properly.
● Understand and adhere to emergency procedures and security policies.
● Ensure the confidentiality and protection of guest room numbers.
● Promote hotel amenities and upgrades to guests to enhance their experience and
increase revenue.
● Must maintain a neat, clean, and well-groomed appearance in accordance with company
standards
Qualifications:
Education: High School diploma or equivalent.
Experience: Prior experience in a customer service role preferred.
● Strong verbal and written communication skills.
● Basic computer skills.
● Knowledge of the hotel, its services, and the surrounding area.
● Ability to stand for extended periods, up to 8 hours.
● Ability to lift up to 15 lbs on occasion.
● Willingness to work flexible schedules, including nights, weekends, and holidays, as
required by the business needs.
This description is a summary of primary responsibilities and qualifications. The job description is not
intended to include all duties or qualifications that may be required now or in the future.
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