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Front desk receptionist jobs in Iowa

- 285 jobs
  • Veterinary Receptionist

    Mission Veterinary Partners 3.8company rating

    Front desk receptionist job in Des Moines, IA

    Hubbel Animal Hospital has an exciting opportunity for a Veterinary Receptionist to join their team! Compensation: $15.00 - $18.00/hr depending on experience. Shift Details: This is a Full Time position (working 30+ hours per week). What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MPH. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * Demonstrated commitment to MPH core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $15-18 hourly Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Iowa Orthopedic Center

    Front desk receptionist job in Iowa

    Iowa Orthopedic Center is actively seeking a Front Desk Receptionist or (Patient Experience Specialist) to support orthopedic providers in delivering high-quality patient care. The role is responsible for operating an efficient front desk and providing excellent customer service. The patient specialist also performs secretarial and various general procedures associated with routine patient encounters. The patient specialist maintains a positive relationship with patients, family members, other visitors, as well as fellow employees. Must be available 7am - 5:30pm Must have daily reliable transportation. Most days they will spend at the Pleasant Hill Office, but there will be some travel to other locations if needed, including the Pella location. Key Responsibilities: Open the reception area in a timely manner and monitor lobby activities taking action as needed. Welcome on-site visitors, determines nature of business and announce visitors to appropriate personnel. Answer telephone, greet and direct patients, salespeople and visitors. Enter and update information in HST and NextGen from documentation as required. Assist with insurance claim follow up and billing tasks. Check-In patients in by updating demographic and insurance information in computer, collecting co-pays and Account Balances Be proficient in operation of office equipment and report malfunctions immediately to supervisor. Always interact with co-workers, patients and visitors in a friendly, professional, courteous manner. Perform front office duties efficiently and correctly. Accept changes to the front desk procedure with an open mind and a positive attitude. Provide a role model for customer service and excellent patient care. Assist with other duties as assigned. Must be able to regularly attend work. Requirements Prior face to face customer service experience and/or healthcare or health related field experience Basic understanding of health insurance and medical billing Prior experience in a medical office is preferred Customer service and the desire to serve our patients and co-workers with a positive attitude. Ability to add, subtract, multiply, and figure percentages on a calculator. Respond to requests from other departments in a timely, positive and pleasant manner. Demonstrates the ability to make decisions, take appropriate action and follow tasks through to conclusion. Recognize and analyze the implications of new situations and develop workable solutions in order to maintain productivity and morale. Demonstrate willingness to accept new responsibilities. Excellent communication skills Why Choose Iowa Ortho? At Iowa Ortho, we are guided by our IMPACT values, and we believe in fostering a culture that prioritizes both professional excellence and compassionate care: Innovation that Drives Positive Outcomes (I) Motivation for Exceptional Care (M) Passion for Quality in Everything We Do (P) Accountability Through Open and Honest Communication (A) Commitment to Continued Growth (C) Teamwork (T) Competitive Benefit Package: Competitive pay, health, dental, paid time off, paid holidays, 401(k) with company match, profit-sharing, employee discounts and more. Center of Excellence: Physician-owned orthopedic clinic and surgery center dedicated to providing exceptional medical care to the people of central Iowa. Discover why Iowa Ortho is a recognized center of excellence in orthopedic care. Cutting-Edge Environment: Work in a state-of-the-art facility that embraces the latest advancements in medical technology. Team Atmosphere: Join a collaborative team that supports one another and is committed to enhancing patient care. Professional Growth: Opportunities for career advancement and continuous learning. Join our team and be a part of our commitment to delivering gold-standard healthcare! *Please note our first point of contact may be by email. Please check your spam folder, as unknown senders sometimes wind up in spam or junk. Iowa Ortho is a privately held medical practice. Candidates who receive a conditional offer of employment at Iowa Ortho will be required to complete a criminal background check, education verification, reference checks, and an initial TB test. Iowa Ortho is committed to a diverse and inclusive workplace. Iowa Ortho is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
    $27k-34k yearly est. 34d ago
  • Receptionist (PT Evenings & Saturday)

    Edwards Electric 4.1company rating

    Front desk receptionist job in Council Bluffs, IA

    Requirements A high school diploma or GED required Excellent interpersonal communications skills 1-2 years of relevant experience in an office environment (preferred) knowledgeable in Microsoft Office Comfortable multi-tasking and prioritizing tasks without guidance Punctualwith strong attendance history
    $26k-32k yearly est. 23d ago
  • Part Time Front Desk Attendant

    City of Marion 3.4company rating

    Front desk receptionist job in Marion, IA

    JOB INFORMATION The Part-Time Front Desk Operations is responsible for maintaining smooth front desk operations while providing excellent customer service to all visitors and facility users. This position requires strong communication skills, the ability to learn and utilize recreation software, and a proactive approach to assisting patrons and supporting day-to-day facility services. ESSENTIAL JOB DUTIES/WORK PERFORMED Greet and assist visitors, guests, and facility users in a professional and friendly manner. Answer incoming phone calls promptly and direct inquiries to the appropriate staff or department. Learn and effectively use recreation software to manage reservations, memberships, program registrations, and general facility scheduling. Provide accurate information regarding facility rules, programs, schedules, and services. Respond to customer concerns, questions, and feedback with professionalism and a focus on resolution. Monitor ongoing activities and rentals within the facility to ensure appropriate use and adherence to rules. Report and document any facility or reservation-related incidents in a timely and professional manner. Maintain a clean and organized front desk area. Assist with opening and closing procedures as needed. Availability for evening and weekend shifts, including rentals/events outside normal building hours. REQUIRED KNOWLEDGE AND SKILLS Ability to establish and maintain effective working relationships with corresponding personnel and public. Excellent verbal and written communication skills. Ability to learn and use computer systems, including but not limited to recreation software and Microsoft Office. Knowledge of first aid or emergency procedures. Dependable, self-motivated, and capable of working independently. ESSENTIAL FUNCTIONS & PHYSICAL ABILITIES Ability to coordinate with the public; on their needs for recreation programming or facility rental needs. Maintain the front desk in a clean and tidy fashion. Ability to move throughout the facility to perform inspections, assist with rentals, and secure the building. Ability to read, speak, write, and understand English to communicate effectively with fellow employees and the public by telephone, written format, and in person. Ability to bend, reach, and perform light cleaning or setup tasks as needed. (e.g. tables, chairs, supplies) QUALIFICATIONS Completion of tenth grade. WORKING CONDITIONS Will work mainly indoors, in a climate-controlled facility environment. Ability to work evenings and weekends as needed. POTENTIAL BACKGROUND CHECKS List working conditions for this position: Sex Offender Registry Drug Screening Pre-Employment Physical
    $23k-29k yearly est. 3d ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front desk receptionist job in Des Moines, IA

    Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $27k-34k yearly est. 50d ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk receptionist job in West Des Moines, IA

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $16-$17 an hour
    $16-17 hourly 60d+ ago
  • Front Desk Receptionist

    Jimmy John's Gourmet Sandwiches

    Front desk receptionist job in Des Moines, IA

    * * Small office and fun atmosphere looking for a full-time Front Desk Receptionist. * * Data Entry/Bookkeeping essential * * Multi-tasker with payroll experience preferred * is Monday-Friday * * Benefits - Compensation: * $15/hr * 2 weeks paid vacation * 401k with company match * Health/Vision/Dental Insurance * Weekends off * Paid Holidays off Job Requirements: * Ability to work a 40 hour week - occasionally more depending on workload/ability to complete in timely manner * At least 18 years of age, with valid driver license and clean driving record * Knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat along with other programs preferred * Ability to organize and establish priorities in the office with minimal supervision * Must be able to occasionally lift up to 10 t0 20 lbs. during shifts * Ability to stand, bend, reach and scoop during workday Company Introduction We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!
    $15 hourly 1d ago
  • Front Desk Receptionist

    The New Homestead

    Front desk receptionist job in Guthrie Center, IA

    Job DescriptionReceptionist Join Our Team as Front Desk Receptionist at The New Homestead, Guthrie Center, IA. The New Homestead in Guthrie Center, IA, is currently seeking a compassionate, detail-oriented, and dedicated individual to join our team as a Front Desk Receptionist. This position is a vital part of our organization, completing administrative duties to ensure the highest level of customer service to residents and visitors. As the Front Desk Receptionist, you will serve as the welcoming face of our facility. Your responsibilities will include answering the phone, directing calls and visitors to the appropriate areas, filing, oversee mailings, ordering office supplies, assist residents with accounting information and other duties as assigned while maintaining a warm and professional atmosphere at our front desk. We are looking for someone with excellent customer service, possess exceptional phone etiquette, basic accounting knowledge, ability to multitask, strong communication and organizational skills. If you enjoy working in a caring environment and thrive in a role that allows you to interact with the general public, residents, families, and staff on a daily basis, we encourage you to apply. About Us: The New Homestead is a skilled nursing facility, Assisted Living and Independent Living campus in Guthrie County. Our mission is enriching lives through kind, compassionate care. We provide short term and long-term care to residents in a homelike setting. At The New Homestead we take pride in the care that we provide, making personal connections with residents and their families. Contact Information For more information, please call The New Homestead at **************. #hc153502
    $27k-34k yearly est. 15d ago
  • Concierge/Receptionist

    Trustwell Living at Eagle Pointe Place

    Front desk receptionist job in Dubuque, IA

    Provides general office support with a variety of clerical activities and related tasks. The receptionist partner will be responsible for answering incoming calls, welcoming guests to the community, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. REPORTS TO: EXECUTIVE DIRECTOR OR DESIGNEE POSITION RESPONSIBILITIES: Answers telephones and directs the caller to the appropriate EP. Will transfer a caller to an EP's voice mailbox when the associate is unavailable. Greets and directs visitors to the company. Will take and retrieve messages for various EP's. Provides callers with information such as community address, directions to the community location, community fax numbers, company website, and other related information. Received, sorts and forward's incoming mail. Maintains and routes publications. Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.) Assists in the ordering, receiving, stocking, and distribution of office supplies. May also assist with other related clerical duties such as photocopying, faxing, filing, and collating. Provides tours and collects initial inquiry information when needed. Performs other duties as assigned. EMPLOYMENT REQUIREMENTS: Possession of strong organizational skills. Is neat, accurate, dependable and keeps work/space clean. Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills. Adequate and clear English speaking and writing ability. Displays mature behavior and attitude in speech and action. Interacts in professional manner with Residents, public and co-workers. Works cooperatively with management. Displays willingness to assist co-workers when situation requires. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Able to work collectively with the administrative team associates. Willingness to cross-train with other community positions. Ability to maintain strict resident and operational confidentiality. Displays cleanliness, good grooming, personal appearance and follows dress requirements consistently. Maintains acceptable attendance record/follows work schedule. Ability/willingness to follow all policies and procedures. Ability to do occasional heavy lifting (up to 50 lbs.), 30 lbs. regularly. Ability to spend long periods on feet and to ambulate quickly. Is free of non-treated communicable disease. CPR/First Aid Certified. TRAINING AND EXPERIENCE: 6 months to 1 year of relevant experience and/or training, or equivalent combination of education and experience. EDUCATION: Possession of a high school diploma or equivalent (GED) preferred.
    $25k-31k yearly est. 1d ago
  • Front Desk Agent

    Forest City Hospitality LLC

    Front desk receptionist job in Forest City, IA

    Job DescriptionBenefits: 401(k) Flexible schedule Free uniforms Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $26k-32k yearly est. 4d ago
  • Front Desk Hampton Inn Part-time

    Aileron Management LLC 3.9company rating

    Front desk receptionist job in West Des Moines, IA

    Description: The Hampton Inn West Des Moines/Lake Drive is looking for a part-time, Front Desk Attendant to provide exceptional customer service to our guests. The Job A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. Job Duties Include: Greet and interact with guests in a warm, friendly and professional manner. Use computer system to make reservations, check-in and check-out hotel guests, and process payments. Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. What would make me successful in this role? Passion for hospitality Motivated to enhance the guest experience Ability to work with a team Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before your regular paycheck Double-time pay on Company holidays - 7 per year Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants About Us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! We're just off I-80, five minutes from local eateries and shopping at Jordan Creek Town Center. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. . Requirements: Required Skills & Experience Must be at least 18 years old Attention to detail Hotel experience preferred Customer service experience preferred Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $19k-24k yearly est. 17d ago
  • Medical Office Receptionist - Pella IA

    Msccn

    Front desk receptionist job in Pella, IA

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit *************************** As a Full Time Medical Office Receptionist, you'll provide care to client employees and their dependents in our Health Center located in Pella, IA. The scheduled hours are M,T, W and F 8-5. TH 10-7 . What You'll Do Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel Schedules appointments and enters appointment date and time into computerized scheduler. Conducts reminder calls to all patients Greets and directs patients, salespeople, and visitors Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart Coordinates referrals for patients through insurance and other physician offices or specialists Prepares all billings in computerized system for processing by finance Collects payment from patients and reconciles daily cash reports Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things Conducts self with professionalism and in a tactful manner, treating others with respect and consideration Follows through on commitments Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations Demonstrates ability to perform and maintain Annual Competencies May require other duties as assigned What You'll Bring High school diploma/GED required One year certificate from college or technical school with concentration in front office support for medical settings preferred At least 3 year experience in a front desk/customer service related field required Experience in a medical office preferred
    $25k-32k yearly est. 12d ago
  • Front Desk Agent: Are You a Curator of "Aha" Moments?

    Hotel Julien 3.6company rating

    Front desk receptionist job in Dubuque, IA

    This isn't just about a job-it's about a calling. We're looking for an exceptional Front Desk Agent who is passionate about creating unforgettable experiences for people. You're the kind of person who gets a thrill out of giving someone that "aha" moment-the feeling that they truly matter. This role will challenge you to be more than you think you can be, pushing you to new levels of excellence every single day. The Challenge This is for the person who believes how you do one thing is how you do everything. You are not afraid to go over and beyond because your greatest satisfaction comes from seeing a guest's face light up. You thrive on solving complex problems and turning a routine check-in into a genuinely memorable experience. Who You Are You are a natural host and a proactive problem-solver. You're obsessed with the details, whether it's remembering a guest's name, anticipating their needs before they even ask, or making a perfect recommendation. You get your bucket filled by helping other people and are energized by building and nurturing connections with people from all walks of life. What We Offer We provide an environment that supports, uplifts, and encourages you to grow. In return for your commitment to excellence, you'll receive great perks, including discounted travel at our other locations and 50% off food and beverage in our hotel. If you're ready to stop performing a job and start mastering a craft, apply now.
    $25k-30k yearly est. 60d+ ago
  • Front Desk Agent at Hop-A-Lot Iowa

    Hop-A-Lot Iowa

    Front desk receptionist job in Des Moines, IA

    Job Description Hop A Lot Indoors in Des Moines, IA is looking for front desk attendants to join our team! We are located on 1600 Valley West Dr, West Des Moines (Right Next to GOODWILL). Our ideal candidate is good with children, positive/fun personality when dealing with customers and young children, self-driven, ambitious, and reliable. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and maintain daily manifest of booked events ( birthday parties, open play, etc) Maintaining facility cleanliness and organization of resources Oversee staff when manager on duty is off site. Qualifications Proven experience working as a front desk agent or similar position Knowledge of Apps and Ipad use is useful as 99% of operations is ran by a ipad or your phone. Excellent customer service skills and courteous phone manner Time-management and organizational skills Loves working with kids in a fun loving environment! We are looking forward to hearing from you.
    $26k-31k yearly est. 11d ago
  • Receptionist / Front Office

    Gary Bock-State Farm Agency

    Front desk receptionist job in Waterloo, IA

    Job Description Gary Bock - State Farm Agency, located in Waterloo/Cedar Falls, IA has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude. The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others. Responsibilities include but not limited to: Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency Manage incoming calls Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents You will receive: Base Pay plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Ideal Candidate: Must be willing to obtain Property, Casualty, Life and Health insurance licenses Strong phone contact handling skills and active listening Comfortable with making outbound calls Genuinely excited to help customers Patient, empathetic, and passionately communicative; loves to talk Ability to empathize with and advocate for clients when necessary Strong Problem-solving skills Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $26k-32k yearly est. 27d ago
  • Front Desk/Health Center Coordinator

    Relive Health Coralville

    Front desk receptionist job in Coralville, IA

    Benefits: 401(k) Bonus based on performance Health insurance Opportunity for advancement Training & development Benefits/Perks Attractive Compensation Package Growth Opportunities Service Benefits - Varying per Location Transferable Skill Development Company OverviewRELIVE is the premier health and wellness center in the country where we focus on the patient first to create personalized wellness solutions for unmatched results. We skip the short-term fix and help our patients take charge of their lives so they can look, feel, and be their best. We can help with everything from fighting fatigue to turning back the clock. Lastly, everything we do revolves around one thing and one thing only, you ! Job Summary As a Front of House Coordinator, you are responsible for maintaining a high level of professionalism and confidentiality. The Front of House Coordinator will properly onboard and check out all clients/patients based on the services provided. It is required that the individual establish effective working relationships with other staff and external vendors and suppliers. Maintains thorough knowledge of all clinic services and maintains the highest level of product knowledge. Provides guests with the best possible care throughout the clinic experience. Understands the ingredients in products and can provide guests with an explanation of how they work. Communicate effectively with guests, members, and patients via telephone, email, and face-to-face to promote Relive services and membership opportunities. Responsibilities Welcomes patients and visitors by greeting them either in person or on the telephone; Must be able to answer or refer patient inquiries. Optimize patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone effectively. Keeps patient appointments on schedule by notifying the provider of the patient's arrival; reviewing service delivery compared to schedule; reminding the provider of service delays. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Recording and fulfilling scripts, updating financial information; recording and collecting patient charges; filing, verifying, and expediting third-party invoicing and fulfillment. Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; liaising with Office Manager re: scheduling equipment service and repairs. Protects patients' rights by abiding by HIPAA regulations and maintaining the confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Liaise with admin and other medical team members pre and post-therapy and participate in shared decision-making. Accurately use online booking systems. Assist with patients calling with questions and following up. Qualifications Educated to GED level Previous experience working in Customer Serving environments Experience in a medical setting is preferable. Compensation: $20.00 per hour At RELIVE Health, we present our clients the opportunity to rewrite the path of their own unique health and wellness journey, from the inside out and the outside in. We pride ourselves on our passionate team members and staff who break the stigma surrounding relationships between clients and providers. We accomplish this by advocating for our clients' individual needs as well as providing them with ongoing support and tools to allow for exceptional results, and ultimately help them look and feel their best. We emphasize a collaborative team environment where everyone works together and values communication, support, and interactiveness. By working collaboratively, we are able to deliver innovative solutions and remarkable service to our clients. Explore your future at Relive Health. Click here to discover Career Opportunities. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to RELIVE Corporate.
    $20 hourly Auto-Apply 60d+ ago
  • Front Desk Agent

    Bridges Bay Resort

    Front desk receptionist job in Arnolds Park, IA

    Job DescriptionJob Summary: We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Medical and Dental Insurance PTO Competitive Pay 401(k) Retirement Savings Plan Life Insurance Disability Insurance Hotel Room Discounts Ongoing Training and Career Development Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like OnQ or Opera Customer service experience Excellent communication and organizational skills About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $26k-32k yearly est. 27d ago
  • Part Time Front Desk Attendant

    City of Marion, Ia 3.3company rating

    Front desk receptionist job in Marion, IA

    JOB INFORMATION The Part-Time Front Desk Operations is responsible for maintaining smooth front desk operations while providing excellent customer service to all visitors and facility users. This position requires strong communication skills, the ability to learn and utilize recreation software, and a proactive approach to assisting patrons and supporting day-to-day facility services. ESSENTIAL JOB DUTIES/WORK PERFORMED * Greet and assist visitors, guests, and facility users in a professional and friendly manner. * Answer incoming phone calls promptly and direct inquiries to the appropriate staff or department. * Learn and effectively use recreation software to manage reservations, memberships, program registrations, and general facility scheduling. * Provide accurate information regarding facility rules, programs, schedules, and services. * Respond to customer concerns, questions, and feedback with professionalism and a focus on resolution. * Monitor ongoing activities and rentals within the facility to ensure appropriate use and adherence to rules. * Report and document any facility or reservation-related incidents in a timely and professional manner. * Maintain a clean and organized front desk area. * Assist with opening and closing procedures as needed. * Availability for evening and weekend shifts, including rentals/events outside normal building hours. REQUIRED KNOWLEDGE AND SKILLS * Ability to establish and maintain effective working relationships with corresponding personnel and public. * Excellent verbal and written communication skills. * Ability to learn and use computer systems, including but not limited to recreation software and Microsoft Office. * Knowledge of first aid or emergency procedures. * Dependable, self-motivated, and capable of working independently. ESSENTIAL FUNCTIONS & PHYSICAL ABILITIES * Ability to coordinate with the public; on their needs for recreation programming or facility rental needs. * Maintain the front desk in a clean and tidy fashion. * Ability to move throughout the facility to perform inspections, assist with rentals, and secure the building. * Ability to read, speak, write, and understand English to communicate effectively with fellow employees and the public by telephone, written format, and in person. * Ability to bend, reach, and perform light cleaning or setup tasks as needed. (e.g. tables, chairs, supplies) QUALIFICATIONS * Completion of tenth grade. WORKING CONDITIONS * Will work mainly indoors, in a climate-controlled facility environment. * Ability to work evenings and weekends as needed. POTENTIAL BACKGROUND CHECKS List working conditions for this position: Sex Offender Registry Drug Screening Pre-Employment Physical
    $24k-30k yearly est. 4d ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk receptionist job in West Des Moines, IA

    Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements: Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $27k-32k yearly est. 12d ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front desk receptionist job in Ankeny, IA

    Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $27k-34k yearly est. 60d+ ago

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