Job Description
Receptionist
Independence Village of Waukee
Receptionist
Job Type: Part Time
Schedule: Saturday 8am-4:30pm and Sunday 8am-2pm
Pay: $14-16 per hour
Position Summary:
The Receptionist will provide efficient and courteous service to all residents and public. You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility.
Required Experience for Receptionist:
High School diploma; or one to three years related experience and/or training; or equivalent combination of education and experience.
Excellent Microsoft Office skills
Primary Responsibilities for Receptionist:
Answer all telephone calls and properly transfer calls to the appropriate department.
Daily resident check in.
Answering routine telephone inquiries.
Greet all residents and guests in a courteous and professional manner.
Provide 1440 experience to our senior residents!
Distribute applications to prospective employees.
Refer all prospective residents and families to the Leasing Team.
Sort and deliver all mail, internal messages and packages to residents and staff.
Knowledge of resident apartments, in-house facilities and local information.
Reserve the private dining area for residents and guests.
Collect work orders and information for the maintenance director.
Know emergency call system and emergency procedure (fire, medical, and police).
Perform all accountabilities in a timely and efficient manner following company policies and procedure.
Work independently in a professional atmosphere.
Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken.
Assist with accounting duties as assigned by Property Administrator.
Dress in a professional manner and wear name tag.
As a receptionist, always maintain a positive attitude which supports team performance and productivity.
General Working Conditions:
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
Click on glassdoor to see our employee testimonials
#IVIND
$14-16 hourly 8d ago
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Front Desk Receptionist
Advance Services 4.3
Front desk receptionist job in Ottumwa, IA
We are seeking an energetic and detail-oriented part-time FrontDeskReceptionist/Office Assistant to join our dynamic team. In this vital role, you will be the first point of contact for visitors and callers, ensuring a welcoming and professional environment. Your organizational skills and office management expertise will keep daily operations running smoothly, supporting various administrative functions with efficiency and enthusiasm. This paid position offers an exciting opportunity to develop your office skills while contributing to a positive workplace atmosphere.
Responsibilities
Greet visitors warmly, manage check-in procedures, and direct them appropriately
Operate multi-line phone systems with professionalism, demonstrating excellent phone etiquette
Handle incoming calls, screen inquiries, and provide accurate information or direct calls to the appropriate team members
Manage appointment scheduling and calendar coordination using Google Workspace or Microsoft Office tools
Perform data entry, filing, and maintain organized records for easy retrieval
Assist with clerical tasks such as proofreading documents, preparing correspondence, and managing mail distribution
Support office management duties including supply inventory, basic bookkeeping using QuickBooks, and maintaining a tidy workspace
Flexible within the hours of Monday-Friday 8:00am-4:30pm, working 20 hours a week
Qualifications
2 years Proven office experience with strong organizational and time management skills
Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
Experience with multi-line phone systems and excellent phone etiquette
Bilingual abilities are highly desirable to serve diverse client needs effectively
Familiarity with clerical tasks such as data entry, filing, proofreading, and customer support functions
Strong interpersonal skills with a friendly demeanor and professional appearance
Previous experience as a receptionist or administrative assistant in medical or dental settings is a plus
Personal assistant or office management experience is advantageous but not required
Join us to be a key part of a vibrant team where your organizational talents and customer service skills will shine! This role offers an engaging environment where you can grow your administrative expertise while making a meaningful impact every day.
If this sounds like the job for you, please visit advanceservices.com to fill out an application or come see our staff in person at 824 Albia Rd, Ottumwa IA 5250**************
Advance Services Inc is an equal opportunity employer
$28k-34k yearly est. 32d ago
Front Desk
Graduate Hotels 4.1
Front desk receptionist job in Des Moines, IA
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep frontdesk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in FrontDesk Operations
In-depth knowledge of hotel FrontDesk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$27k-32k yearly est. 15h ago
Front Desk Receptionist
The New Homestead
Front desk receptionist job in Guthrie Center, IA
Job DescriptionReceptionist
Join Our Team as FrontDeskReceptionist at The New Homestead, Guthrie Center, IA.
The New Homestead in Guthrie Center, IA, is currently seeking a compassionate, detail-oriented, and dedicated individual to join our team as a FrontDeskReceptionist. This position is a vital part of our organization, completing administrative duties to ensure the highest level of customer service to residents and visitors.
As the FrontDeskReceptionist, you will serve as the welcoming face of our facility. Your responsibilities will include answering the phone, directing calls and visitors to the appropriate areas, filing, oversee mailings, ordering office supplies, assist residents with accounting information and other duties as assigned while maintaining a warm and professional atmosphere at our frontdesk.
We are looking for someone with excellent customer service, possess exceptional phone etiquette, basic accounting knowledge, ability to multitask, strong communication and organizational skills. If you enjoy working in a caring environment and thrive in a role that allows you to interact with the general public, residents, families, and staff on a daily basis, we encourage you to apply. Position will remain open, until filled.
About Us:
The New Homestead is a skilled nursing facility, Assisted Living and Independent Living campus in Guthrie County. Our mission is enriching lives through kind, compassionate care. We provide short term and long-term care to residents in a homelike setting. At The New Homestead we take pride in the care that we provide, making personal connections with residents and their families.
Contact Information
For more information, please call The New Homestead at **************.
#hc153502
$27k-34k yearly est. 16d ago
Front Bar Receptionist
Face FoundriÉ
Front desk receptionist job in West Des Moines, IA
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time, Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
$27k-34k yearly est. 60d+ ago
Receptionist - MercyOne IHC West University Central IA - Full Time
Regional Health Services of Howard County 4.7
Front desk receptionist job in West Des Moines, IA
Posting Under direct supervision, the Receptionist is responsible for performing various administrative duties related to the patient intake process and general clinic tasks. Key Job Responsibilities: * Perform patient check-in and complete necessary paperwork to ensure an efficient and compliant admitting process.
* Answer phone calls and direct them appropriately.
* Schedule appointments following office guidelines.
* Obtain accurate patient and insurance information, and collect co-pays and deductible amounts.
* Copy and scan patient documents (e.g., ID, referrals, insurance cards) into the appropriate location in the electronic medical record.
* Prepare patient charts for appointments, ensuring all information is complete.
* Manage patient check-out duties, including pricing services, collecting payments, and scheduling follow-up appointments.
* Assist with filing and retrieving registration documentation in electronic medical records.
* Confirm next-day appointments, providing necessary documentation details and time-of-service payment information.
* Follow up on missed appointments and send related communications.
* Perform other duties as assigned by management.
Knowledge, Skills, and Abilities:
* Language Ability: Ability to read and interpret business documents and professional materials. Can write reports, business correspondence, and manuals. Capable of presenting information and responding to inquiries from various audiences.
* Math Ability: Ability to perform basic arithmetic operations and calculate rate, ratio, and percentage.
* Reasoning Ability: Ability to solve practical problems and interpret instructions from various formats.
* Computer Skills: Proficiency in Microsoft Office Suite, internet navigation, database management, spreadsheets, and graphic presentation software.
Hours:
Full Time; 40 hours/week
Monday-Friday 8am-4:30pm
Minimum Qualifications:
* Must be at least 16 years of age.
Licensure & Certifications:
* Basic Life Support (BLS) for Healthcare Providers certification, or to be obtained within three months of hire.
* Completion of Mandatory Reporter abuse training specific to the population served within three months of hire.
Preferred Qualifications:
* High school diploma or equivalent preferred.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$26k-31k yearly est. 14d ago
Front Desk Agent
Travelodge Clinton Valley West Court
Front desk receptionist job in Clinton, IA
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for a FrontDesk Agent
Why Work With Us?
It's a fun company to work for!
We recognize efforts and reward results
Great benefits package, including industry leading 401K
Promotional opportunities with a growing company
Responsibilities
Greet guests and manage check-ins and check-outs
Handle reservations, cancellations, and room assignments
Assist guests with questions, directions, and local recommendations
Address and resolve guest concerns professionally
Maintain accurate guest records and room key inventory
Support frontdesk operations as needed
Requirements:
Experience with an IHG branded hotel highly desired
Be able to manage time effectively, complete required tasks on time
Knowledge of and ability to operate computer equipment and the reservations system.
Education & Experience:
High School diploma or equivalent required
Stable work history required
Strong understand of Microsoft Office products (Excel, Word, Outlook)
Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you!
Must be able to convey information and ideas clearly
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$26k-31k yearly est. Auto-Apply 19d ago
Front Desk Coordinator (Part-Time)
Good Life RV
Front desk receptionist job in Bevington, IA
As the FrontDesk Coordinator, you will serve as the initial point of contact for our customers. You will be responsible for creating an inviting environment and greeting all customers in a welcoming, professional manner.
Job Responsibilities:
Greet and direct customers to the appropriate department.
Tracking customer information in our computer system.
Answers, screens, and directs phone calls.
Minor clerical work.
Maintain the cleanliness of the showroom.
May cross train to perform other duties.
Education Requirements
High School Diploma or GED preferred.
Schedule:
Monday, Tuesday, Thursday, and Friday: 12pm-5pm
Rotating Wednesday: 8am-5pm
Rotating Saturday: 8am-3pm
Qualifications
To be Successful, a FrontDesk Coordinator Needs:
Excellent verbal and written communication skills
Polite and professional demeanor when interacting with customers.
Strong customer service skills
Organization
The ability to multitask.
Basic computer skills
Positive, outgoing personality
Thank you for your interest in Good Life RV!
$25k-32k yearly est. 13d ago
Concierge/Receptionist
Trustwell Living at Eagle Pointe Place
Front desk receptionist job in Dubuque, IA
Provides general office support with a variety of clerical activities and related tasks. The receptionist partner will be responsible for answering incoming calls, welcoming guests to the community, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.
REPORTS TO: EXECUTIVE DIRECTOR OR DESIGNEE
POSITION RESPONSIBILITIES:
Answers telephones and directs the caller to the appropriate EP. Will transfer a caller to an EP's voice mailbox when the associate is unavailable.
Greets and directs visitors to the company.
Will take and retrieve messages for various EP's.
Provides callers with information such as community address, directions to the community location, community fax numbers, company website, and other related information.
Received, sorts and forward's incoming mail. Maintains and routes publications.
Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
Assists in the ordering, receiving, stocking, and distribution of office supplies.
May also assist with other related clerical duties such as photocopying, faxing, filing, and collating.
Provides tours and collects initial inquiry information when needed.
Performs other duties as assigned.
EMPLOYMENT REQUIREMENTS:
Possession of strong organizational skills. Is neat, accurate, dependable and keeps work/space clean.
Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills. Adequate and clear English speaking and writing ability.
Displays mature behavior and attitude in speech and action.
Interacts in professional manner with Residents, public and co-workers. Works cooperatively with management. Displays willingness to assist co-workers when situation requires.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Able to work collectively with the administrative team associates.
Willingness to cross-train with other community positions.
Ability to maintain strict resident and operational confidentiality.
Displays cleanliness, good grooming, personal appearance and follows dress requirements consistently.
Maintains acceptable attendance record/follows work schedule.
Ability/willingness to follow all policies and procedures.
Ability to do occasional heavy lifting (up to 50 lbs.), 30 lbs. regularly.
Ability to spend long periods on feet and to ambulate quickly.
Is free of non-treated communicable disease.
CPR/First Aid Certified.
TRAINING AND EXPERIENCE:
6 months to 1 year of relevant experience and/or training, or equivalent combination of education and experience.
EDUCATION:
Possession of a high school diploma or equivalent (GED) preferred.
$25k-31k yearly est. 4d ago
Front Desk Agent
Forest City Hospitality LLC
Front desk receptionist job in Forest City, IA
Job DescriptionBenefits:
401(k)
Flexible schedule
Free uniforms
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly FrontDesk Agent to provide exceptional service to our hotel guests. The FrontDesk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The FrontDesk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
$26k-32k yearly est. 6d ago
Front Desk Agent: Are You a Curator of "Aha" Moments?
Hotel Julien 3.6
Front desk receptionist job in Dubuque, IA
Job Description
FrontDesk Agent: Are You a Curator of "Aha" Moments?
This isn't just about a job-it's about a calling. We're looking for an exceptional FrontDesk Agent who is passionate about creating unforgettable experiences for people. You're the kind of person who gets a thrill out of giving someone that "aha" moment-the feeling that they truly matter.
This role will challenge you to be more than you think you can be, pushing you to new levels of excellence every single day.
The Challenge
This is for the person who believes how you do one thing is how you do everything. You are not afraid to go over and beyond because your greatest satisfaction comes from seeing a guest's face light up. You thrive on solving complex problems and turning a routine check-in into a genuinely memorable experience.
Who You Are
You are a natural host and a proactive problem-solver. You're obsessed with the details, whether it's remembering a guest's name, anticipating their needs before they even ask, or making a perfect recommendation. You get your bucket filled by helping other people and are energized by building and nurturing connections with people from all walks of life.
What We Offer
We provide an environment that supports, uplifts, and encourages you to grow. In return for your commitment to excellence, you'll receive great perks, including discounted travel at our other locations and 50% off food and beverage in our hotel.
If you're ready to stop performing a job and start mastering a craft, apply now.
$25k-30k yearly est. 10d ago
Front Desk Agent at Hop-A-Lot Iowa
Hop-A-Lot Iowa
Front desk receptionist job in Des Moines, IA
Job Description
Hop A Lot Indoors in Des Moines, IA is looking for frontdesk attendants to join our team! We are located on 1600 Valley West Dr, West Des Moines (Right Next to GOODWILL). Our ideal candidate is good with children, positive/fun personality when dealing with customers and young children, self-driven, ambitious, and reliable.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and maintain daily manifest of booked events ( birthday parties, open play, etc)
Maintaining facility cleanliness and organization of resources
Oversee staff when manager on duty is off site.
Qualifications
Proven experience working as a frontdesk agent or similar position
Knowledge of Apps and Ipad use is useful as 99% of operations is ran by a ipad or your phone.
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
Loves working with kids in a fun loving environment!
We are looking forward to hearing from you.
$26k-31k yearly est. 13d ago
Receptionist / Front Office
Gary Bock-State Farm Agency
Front desk receptionist job in Waterloo, IA
Job Description
Gary Bock - State Farm Agency, located in Waterloo/Cedar Falls, IA has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude.
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
Manage incoming calls
Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
You will receive:
Base Pay plus Bonus
Paid Time Off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Ideal Candidate:
Must be willing to obtain Property, Casualty, Life and Health insurance licenses
Strong phone contact handling skills and active listening
Comfortable with making outbound calls
Genuinely excited to help customers
Patient, empathetic, and passionately communicative; loves to talk
Ability to empathize with and advocate for clients when necessary
Strong Problem-solving skills
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$26k-32k yearly est. 29d ago
Receptionist
Animal Rescue League of Iowa 3.5
Front desk receptionist job in Des Moines, IA
Job Description
Your Mission: To advance the mission and programs of the Animal Rescue League of Iowa (ARL) and the ARL Afford-a-Care Pet Clinics by providing exceptional front-desk service, ensuring an efficient and welcoming client experience, and supporting the daily operations of the clinic through high-quality administrative and clerical work. In this role, you help clients access the care their pets need while promoting the ARL's trusted community resources.
What You'll Do:
In this role, you will prepare patient forms and files in advance of appointments and warmly greet clients and their pets to create a positive first impression. You will process payments for veterinary services, balance daily transactions, and issue receipts with accuracy and professionalism. You will answer incoming phone calls, respond to inquiries or direct calls appropriately, and provide information to pet owners about clinic services, scheduling procedures, and ARL resources.
You will ensure all necessary paperwork is completed before appointments and coordinate scheduling for patient visits, follow-ups, and surgical procedures while maintaining an organized and efficient clinic calendar. You will manage essential clerical duties such as filing, photocopying, faxing, transcribing, and sorting mail, and will work collaboratively with clinic staff to maintain smooth operations. You may also support clients during emotional or stressful situations by providing compassionate communication and steady guidance.
You will contribute to stress and disease reduction efforts through intentional and humane handling of animals when needed, maintain clean and orderly lobby and work areas, and uphold a safe working environment by following established safety guidelines. Throughout your work, you will actively promote the ARL's mission, services, programs, and events while demonstrating knowledge of and adherence to ARL policies and procedures. Additional responsibilities may be assigned.
What You Bring:
You bring a high school diploma or GED and ideally have previous experience in a reception or client-service role. You thrive in a fast-paced and sometimes emotionally challenging environment and demonstrate strong customer service abilities, problem-solving skills, and the capacity to resolve conflict with composure. Your organizational skills and attention to detail support accurate scheduling and record-keeping, and you are comfortable performing basic mathematical tasks and using Microsoft Office Suite effectively. You approach your work with empathy, professionalism, and a commitment to supporting clients and their pets.
Working Conditions:
This position may require lifting up to 50 pounds on occasion and involves regular exposure to odors, animal-related illnesses, bites, scratches, and waste, as well as moderate noise levels. You must be able to sit or stand for extended periods and be comfortable working in an environment where both people and animals are frequently in need of support.
Why Work at the ARL?
As a Receptionist at the ARL's clinics, you are often the first point of contact for pet owners seeking help, guidance, and care. Your work ensures that pets receive timely medical services and that clients feel supported and valued. You join a mission-driven team dedicated to compassion, community impact, and making life better for animals and the people who love them.
Employment in this position is at-will, meaning that either the employee or the ARL may terminate the employment relationship at any time.
In compliance with the Americans with Disabilities Act and/or applicable state regulations, the Animal Rescue League will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations.
Regularly working Thursdays, Fridays and half-day Saturdays with occasional Tuesdays or Wednesdays.
$27k-31k yearly est. 15d ago
Front Desk/Health Center Coordinator
Relive Health Coralville
Front desk receptionist job in Coralville, IA
Benefits:
401(k)
Bonus based on performance
Health insurance
Opportunity for advancement
Training & development
Benefits/Perks
Attractive Compensation Package
Growth Opportunities
Service Benefits - Varying per Location
Transferable Skill Development
Company OverviewRELIVE is the premier health and wellness center in the country where we focus on the patient first to create personalized wellness solutions for unmatched results. We skip the short-term fix and help our patients take charge of their lives so they can look, feel, and be their best. We can help with everything from fighting fatigue to turning back the clock. Lastly, everything we do revolves around one thing and one thing only, you
!
Job Summary
As a Front of House Coordinator, you are responsible for maintaining a high level of professionalism and confidentiality. The Front of House Coordinator will properly onboard and check out all clients/patients based on the services provided. It is required that the individual establish effective working relationships with other staff and external vendors and suppliers. Maintains thorough knowledge of all clinic services and maintains the highest level of product knowledge. Provides guests with the best possible care throughout the clinic experience. Understands the ingredients in products and can provide guests with an explanation of how they work. Communicate effectively with guests, members, and patients via telephone, email, and face-to-face to promote Relive services and membership opportunities.
Responsibilities
Welcomes patients and visitors by greeting them either in person or on the telephone; Must be able to answer or refer patient inquiries.
Optimize patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone effectively.
Keeps patient appointments on schedule by notifying the provider of the patient's arrival; reviewing service delivery compared to schedule; reminding the provider of service delays.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Recording and fulfilling scripts, updating financial information; recording and collecting patient charges; filing, verifying, and expediting third-party invoicing and fulfillment.
Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; liaising with Office Manager re: scheduling equipment service and repairs.
Protects patients' rights by abiding by HIPAA regulations and maintaining the confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Liaise with admin and other medical team members pre and post-therapy and participate in shared decision-making.
Accurately use online booking systems.
Assist with patients calling with questions and following up.
Qualifications
Educated to GED level
Previous experience working in Customer Serving environments
Experience in a medical setting is preferable.
Compensation: $20.00 per hour
At RELIVE Health, we present our clients the opportunity to rewrite the path of their own unique health and wellness journey, from the inside out and the outside in. We pride ourselves on our passionate team members and staff who break the stigma surrounding relationships between clients and providers. We accomplish this by advocating for our clients' individual needs as well as providing them with ongoing support and tools to allow for exceptional results, and ultimately help them look and feel their best. We emphasize a collaborative team environment where everyone works together and values communication, support, and interactiveness. By working collaboratively, we are able to deliver innovative solutions and remarkable service to our clients.
Explore your future at Relive Health. Click here to discover Career Opportunities.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to RELIVE Corporate.
$20 hourly Auto-Apply 60d+ ago
Front Desk Agent
Bridges Bay Resort
Front desk receptionist job in Arnolds Park, IA
Job DescriptionJob Summary: We are looking to add an upbeat FrontDesk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits
Medical and Dental Insurance
PTO
Competitive Pay
401(k) Retirement Savings Plan
Life Insurance
Disability Insurance
Hotel Room Discounts
Ongoing Training and Career Development
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
Prior experience as a Hotel FrontDesk Agent, Receptionist, or similar role
Experience with hotel reservations software, like OnQ or Opera
Customer service experience
Excellent communication and organizational skills
About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$26k-32k yearly est. 29d ago
Front Desk Agent
Travelodge Missouri Valley
Front desk receptionist job in Missouri Valley, IA
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for a FrontDesk Agent for the TRAVELODGE/PENNY'S DINER, in MISSOURI VALLEY, IA. (HIRING FOR FULL AND PART TIME)
Why Work With Us?
It's a fun company to work for!
We recognize efforts and reward results
Great benefits package, including industry leading 401K
Promotional opportunities with a growing company
Responsibilities
Greet guests and manage check-ins and check-outs
Handle reservations, cancellations, and room assignments
Assist guests with questions, directions, and local recommendations
Address and resolve guest concerns professionally
Maintain accurate guest records and room key inventory
Support frontdesk operations as needed
Requirements:
Experience with an IHG branded hotel highly desired
Be able to manage time effectively, complete required tasks on time
Knowledge of and ability to operate computer equipment and the reservations system.
Education & Experience:
High School diploma or equivalent required
Stable work history required
Strong understand of Microsoft Office products (Excel, Word, Outlook)
Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you!
Must be able to convey information and ideas clearly
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$26k-31k yearly est. Auto-Apply 58d ago
Front Desk Agent
Adventurelands of America Inc. 3.6
Front desk receptionist job in Altoona, IA
Job Brief
We are looking for a responsible FrontDesk Agent to join our team and provide excellent customer service to our hotel guests. FrontDesk Agents responsibilities include creating reservations, registering guests for rooms, handle customer complaints and requests, customer service to hotel and non hotel guests, and light cleaning.
Responsibilities
Register Guests
Providing rooms for guests with or without reservations is the chief task of our Hotel FrontDesk Agent. This includes servicing same-day reservations as well as pre-registered guests. The Hotel FrontDesk Agent will provide information about available rooms and rates, furnish room keys and hotel information, and process payments. These duties also include checking guests out of the hotel.
Handle Complaints and Requests
A Hotel FrontDesk Agent is typically the individual who is approached by guests with comments, complaints or service requests. A guest who wishes to complain that a room is too hot or cold, for instance, or who needs extra towels or bed linen will speak to a Hotel FrontDesk Agent. It is the responsibility of the Hotel FrontDesk Agent to handle the request him/herself or contact the personnel who would satisfy the request or complaint.
Perform Bookkeeping Duties
In many cases, a Hotel FrontDesk Agent will be responsible for balancing cash accounts and ensuring that all checkout payments balance at the end of their shift.
Hotel FrontDesk Agent Skills
Attention to detail and strong communication, organizational and interpersonal skills are important for Hotel FrontDesk Agents. A strong sense of customer service is required, as Hotel FrontDesk Agents spend much of their time interacting with the public. Strong mathematical skills are needed in order to complete payment processing and bookkeeping responsibilities. In addition to these general skills, a Hotel FrontDesk Agent could be expected to possess the following skills.
Core skills
Using oral and written communication skills to register and accommodate guests
Managing guest service requests
Processing cash or credit card payments
Maintaining updated information on room availability, reservations and guest messages
Understanding how to use hotel Property Management Software (PMS) systems
Advanced skills
Apply selling techniques when needed to register rooms
Knowledge of basic bookkeeping processes
Ability to work in other departments such as housekeeping, trolley stop, and laundry if needed
$30k-35k yearly est. Auto-Apply 60d+ ago
Front Desk Receptionist
The New Homestead
Front desk receptionist job in Guthrie Center, IA
Receptionist
Join Our Team as FrontDeskReceptionist at The New Homestead, Guthrie Center, IA.
The New Homestead in Guthrie Center, IA, is currently seeking a compassionate, detail-oriented, and dedicated individual to join our team as a FrontDeskReceptionist. This position is a vital part of our organization, completing administrative duties to ensure the highest level of customer service to residents and visitors.
As the FrontDeskReceptionist, you will serve as the welcoming face of our facility. Your responsibilities will include answering the phone, directing calls and visitors to the appropriate areas, filing, oversee mailings, ordering office supplies, assist residents with accounting information and other duties as assigned while maintaining a warm and professional atmosphere at our frontdesk.
We are looking for someone with excellent customer service, possess exceptional phone etiquette, basic accounting knowledge, ability to multitask, strong communication and organizational skills. If you enjoy working in a caring environment and thrive in a role that allows you to interact with the general public, residents, families, and staff on a daily basis, we encourage you to apply. Position will remain open, until filled.
About Us:
The New Homestead is a skilled nursing facility, Assisted Living and Independent Living campus in Guthrie County. Our mission is enriching lives through kind, compassionate care. We provide short term and long-term care to residents in a homelike setting. At The New Homestead we take pride in the care that we provide, making personal connections with residents and their families.
Contact Information
For more information, please call The New Homestead at **************.
$27k-34k yearly est. 46d ago
Front Bar Receptionist
Face FoundriÉ
Front desk receptionist job in West Des Moines, IA
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time, Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.