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Become A Front Desk Receptionist

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Working As A Front Desk Receptionist

  • Interacting With Computers
  • Performing Administrative Activities
  • Performing for or Working Directly with the Public
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • $30,640

    Average Salary

What Does A Front Desk Receptionist Do

The duties of a Front Desk Receptionist include greeting guests, answering phones, and handling company inquiries. They maintain security through following procedures and controlling access via the reception desk.

How To Become A Front Desk Receptionist

Although hiring requirements vary by industry and employer, receptionists typically need a high school diploma and good communication skills.

Education

Receptionists typically need a high school diploma or equivalent, and employers may prefer to hire candidates who have experience with certain computer software applications. Courses in word processing and spreadsheet applications can be particularly helpful.

Training

Most receptionists receive short-term on-the-job training, usually lasting a few days to a week. Training typically covers procedures for visitors, and for telephone and computer use. Medical and legal offices also may instruct new employees on privacy rules related to patient and client information.

Advancement

Receptionists may advance to other administrative positions with more responsibilities, such as secretaries and administrative assistants. Advancement opportunities often depend on the employee’s experience in using computer applications, such as word processing and spreadsheet applications.

Important Qualities

Communication skills. Receptionists must speak and write clearly so that others may understand them.

Customer-service skills. Receptionists represent an organization. As a result, they should be courteous, professional, and helpful toward the public and customers.

Integrity. Receptionists may handle client and patient data, especially in medical and legal offices. They must be trustworthy and protect their clients’ privacy.

Interpersonal skills. Receptionists should be comfortable interacting with people, even in stressful situations.

Organizational skills. Receptionists take messages, schedule appointments, and maintain employee files. They need good organizational skills to manage their diverse responsibilities.

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697 Front Desk Receptionist jobs More

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Real Front Desk Receptionist Salaries

Job Title Company Location Start Date Salary
Front Desk Receptionist Stella Adler Studio of Acting Los Angeles, CA Sep 01, 2015 $31,305
Front Desk Receptionist and Program Reservation Assistant National Ability Center Park City, UT Nov 24, 2014 $25,044 -
$33,392
Front Desk Candlewood Suites Bismarck Bismarck, ND Mar 01, 2015 $20,682
Front Desk BHI Hospitality, LLC Bismarck, ND Apr 01, 2015 $19,430
Front Desk Red Roof Inn Dickinson Dickinson, ND Apr 12, 2015 $19,430
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Top Skills for A Front Desk Receptionist

FrontDeskAreaCustomerServiceSkillsPhoneCallsAppointmentSchedulingDataEntryMedicalRecordsCreditCardTransactionsCleanReceptionAreaPatientInformationMulti-LinePhoneSystemFrontOfficeInsuranceInformationPatientAppointmentsNightAuditCheck-InOfficeSuppliesPatientChartsTelephoneCallsInsuranceCompaniesCommunicationSkills

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Top Front Desk Receptionist Skills

  1. Front Desk Area
  2. Customer Service Skills
  3. Phone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Maintained waiting areas, office files and front desk area in an organized, neat manner.
  • Provided excellent customer service skills.
  • Delivered office documents to multiple offices, answered phone calls, and set appointments with agents.
  • Served managers in administrative functions, appointment scheduling, and data entry.
  • Completed assigned tasks and performed data entry.

Top Front Desk Receptionist Employers

What Kind Of Companies Hire a Front Desk Receptionist

  1. LA Fitness
  2. Best Western Hotels & Resorts
  3. Super 8 Anaheim/Near Disneyland
  4. Planet Fitness
  5. Holiday Inn City Center
  6. Motel 6
  7. Holiday Inn Express
  8. Comfort Inn
  9. Massage Envy
  10. Hampton Inn
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Front Desk Receptionist Videos

Career Advice on becoming a Front Office Manager by Daniella W (Full Version)

The Hotel - A Day in the Life at the Front Desk