Front desk receptionist entry level jobs

Full-time Description Front Desk Administrator Who We Are: Key Property Management Services is a comprehensive property management company specializing in affordable housing. We prioritize supportive services for our residents and pride ourselves on a personalized, multi-faceted approach. Our success in property management stems from collaborating with clients, residents, and owners to identify and address the unique needs of each property. By adopting industry best practices and expanding our team with experienced professionals, we ensure our services remain competitive and effective. Position Summary: As the Front Desk Administrator, you serve as the first point of contact in the leasing office of a large (384 units) affordable housing community. Responsibilities include greeting residents and visitors, managing appointments, providing directions, performing clerical and administrative tasks, and appropriately disseminating information. This role requires excellent communication and interpersonal skills, as it involves a high volume of daily interaction. The ability to remain calm under pressure, problem-solve effectively, identify efficiencies, multitask, and maintain a respectful, professional demeanor at all times is essential. Responsibilities (Including but not limited to): - Greet and assist residents and visitors - Answer and forward phone calls, take messages - Collect and post rent, perform basic bookkeeping - Receive and process maintenance requests - Maintaining office equipment and assisting with supplies - Perform word processing, filing, faxing, and administrative tasks - Inform leasing staff of resident or guest arrivals - Ensure proper documentation and sign-in for residents - Maintain front desk and office organization and cleanliness Requirements Skills: - Proficiency in Microsoft Word, Excel, and PowerPoint - Strong writing, verbal communication, and organizational skills - Ability to manage processes, analyze information, and solve problems Qualifications: - 1 year of customer service or related experience - Good interpersonal and listening skills - Ability to handle stressful situations and maintain confidentiality - Knowledge of HUD, Section 8, and Fair Housing regulations (training provided) Benefits: - Medical and Dental - Employee Assistance Program - Supplemental benefits - Competitive salary - Evenings and weekends off - Prorated PTO after 90 days, increasing with tenure - 10 Paid Holidays including Birthday Schedule: Exempt, M-F 8-5 Additional Information: - Submit resume and salary requirements - Satisfactory drug test and background check required - Verification of work eligibility required Key Property Management Services is an equal-opportunity employer. We encourage applicants from all backgrounds to apply. Salary Description $36,000-$41,000/yr

DescriptionJob Description: We are looking for a friendly and professional Front Desk Representative to be the first point of contact for our clients and visitors. In this role, you will manage the front desk operations, ensuring a welcoming environment and providing excellent customer service. The ideal candidate is organized, personable, and ready to contribute to a positive office atmosphere. Key Responsibilities Responsibilities: Greet and assist clients and visitors in a friendly and professional manner. Answer and direct incoming phone calls, providing information and assistance as needed. Manage front desk activities, including scheduling appointments and maintaining the reception area. Handle incoming and outgoing mail and packages. Maintain office supplies and coordinate with vendors for restocking. Assist with administrative tasks, including data entry and filing. Ensure the security of the office by monitoring visitor access. Skills, Knowledge and Expertise Skills Required: Strong interpersonal and communication skills. Excellent organizational and time management abilities. Proficient in Microsoft Office Suite and basic office equipment. Ability to work independently and as part of a team. Previous experience in a customer service or front desk role is a plus. Professional appearance and demeanor. Benefits Benefits: Competitive salary ranging from $30,000 to $33,000. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for professional development and growth. Supportive and collaborative work environment. If you are a motivated individual with a passion for customer service, we invite you to apply for the Front Desk Representative position at Smart Stack Impact!

At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area. The front desk attendant will serve as our guests' first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests. Responsibilities: Greeting, welcoming, and directing guests with Spirit Show Excellence by maintaining a positive attitude, remaining focused on customer needs. Manage the scheduling of bowling lanes and equipment. Educate guests on lane availability, pricing, and any ongoing promotions. Respect. Assist guests in selecting appropriate equipment, such as shoes. Process lane reservations, walk-in requests, and lane assignments Handle cash and electronic payments Answer customer inquiries via phone, email, or in-person Maintain a clean and organized desk area Manage equipment cleaning and organization (i.e., shoes) Removes chipped and cracked bowling balls from racks as needed. Removes bowling balls from ball return and returns to ball racks. Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures Promote an atmosphere of teamwork by assisting co-workers. Use Courage to communicates customer concerns and complaints to manager on duty. Other duties as assigned. *This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC. Requirements Previous customer service experience. Excellence in interpersonal and communication skills Familiar with cash handling and point-of-sales systems. Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays. Excellent time management and the ability to prioritize tasks.

Benefits: Bonus based on performance Employee discounts Free uniforms Opportunity for advancement Paid time off Training & development Job description Hotel Front Desk Agent responsibilities include: Performing all check-in and check-out tasks Managing online and phone reservations Informing customers about payment methods and verifying their credit card data Job brief We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, wed like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements Work experience as a Hotel Front Desk Agent, Receptionist or similar role Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Job Type: Full-time Job Type: Full-time Pay: $15.00 - $16.00 per hour Benefits: Employee discount Schedule: 8 hour shift Day shift Holidays Overtime Weekend availability Work Location: In person

Job DescriptionGuest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Are you looking for a fulfilling job opportunity to help serve people and the community? Come join a growing team that has a strong dedication to moving Mental Health in a positive direction. North Community Counseling is looking for someone with a lot of energy, that is self-driven, outgoing and positive to work with the agency. Seeking Front Desk Administrative Staff to provide support to one of our four mental health offices. The ideal candidate will have excellent communication skills and will enjoy working with people. This candidate will be well organized, punctual and take direction well. The position is responsible for answering phones, completing client intakes, collecting client information and insurance verification, checking in clients and scheduling clients in a community mental health setting. The ideal candidate will be self-motivated, able to work with minimal supervision and will have excellent phone and computer skills. They will be detail oriented, able to multi-task and take on additional duties when requested. The ideal candidate will have experience in medical, dental or mental health (or related setting) administrative support.

Automotive Cashier/Receptionist At Byers Automotive, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Benefits Medical, Dental & Vision Flexible Spending Accounts Short & Long Term Disability Life Insurance 401K Plan + Company Match Vacation Pay Paid Holidays Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Discounts on products and services Byers is an Equal Opportunity Employer conducting business in a drug free work environment. Responsibilities Calculate the customer's bill using the dealership's computer system Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket Make change accurately and issue receipts to customers Answer phones and direct consumer to the proper department and follow up in a timely manner Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Operate switchboard telephone system Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications Experience with Microsoft Office suite is a plus Bookkeeping knowledge a plus General office work, balancing banks, close repair orders Available to work the following hours Mon - 9am-6pm Tues-Fri 8am-4:30pm 1 Saturday per month 8am-5pm Professional personal appearance Ability to communicate customers' interests needs and requests to management and sales personnel Clean driving record

Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development About Us The Nemecek Firm Ltd., led by immigration attorney Julie Nemecek, is a full-service firm dedicated to helping individuals and families navigate the complexities of U.S. immigration law. We pride ourselves on providing compassionate, professional, and multilingual support to our diverse clientele. Position Overview We are seeking a friendly, organized, and bilingual Receptionist fluent in both French and English to be the welcoming face of our firm. This role is essential to ensuring smooth daily operations and delivering exceptional client service. Responsibilities Greet clients and visitors with professionalism and warmth Answer and direct phone calls in French and English Schedule appointments and manage calendars Handle incoming and outgoing mail and deliveries Maintain a tidy and organized reception area Assist with administrative tasks such as filing, scanning, and data entry Provide language support for French-speaking clients as needed Qualifications Fluency in both French and English (spoken and written) Prior experience in a receptionist or administrative role preferred Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in Microsoft Office (Word, Outlook, Excel) Professional appearance and demeanor Experience in a legal or immigration setting is a plus What We Offer Supportive and inclusive work environment Opportunity to work in a mission-driven legal practice Training and mentorship from experienced staff Potential for growth within the firm How to Apply Please submit your resume and a brief cover letter. Applications will be reviewed on a rolling basis.

Create and maintain a guest-driven hotel that exceeds guest expectations at the Front Desk. Greets and registers guest, provide prompt and courteous service, and closes out guest accounts upon completion of stay to meet Marriott's high standards of quality. Remain active in the daily operations of front desk to ensure 100% customer satisfaction. ESSENTIAL FUNCTIONS: While standing, make eye contact and greet guests immediately with a friendly and sincere welcome using the 15-5 Rule. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as directions to company offices and local attractions. Be familiar with events taking place in area. Promptly complete the registration process by inputting and retrieving information from computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs and code electronic keys. Nonverbally confirm the room number and rate. Provide check in folders containing room keys. Close out guest accounts at time of check out. Use standards for check-ins and check-outs. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Keep record of all the vouchers received at the front desk. Post charges to guest room accounts. Perform bucket check every shift to verify payment type, correct demographic information, and room rate. Promptly answer the telephone using positive and clear English language. Take reservations. Retrieve mail, small packages and faxes for guests as requested. Ensure the voice message is left for the guests about the mail. Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise and authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Complete daily shift checklist and other duties assigned by the supervisor. Have working knowledge of reservations and procedures. Take reservations on the phone. Know cancellation and walk procedures. Communicate with Housekeeping and Maintenance department to follow up on guest requests. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Develop a thorough knowledge of room locations, types of rooms and room selling strategies. Know Marriott Rewards program and its benefits. OTHER: Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all team members are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position maybe required to perform additional functions as determined by the supervisor based upon particular requirements of the hotel. Prepare daily arrivals with special requests, pre-assign rooms for VIP guests and advise Housekeeping accordingly. Operate fax machine to send, receive, and log incoming transmissions. Notify guests using the voice mail. Ensure any leftover fax must be delivered to the room by 10pm on daily basis. Provide safety deposit boxes for guests and file access slips in box order. Use the photocopier to make copies of items as required. May need to work in any other department in case the need arises. Other duties as assigned by the supervisor such as assisting other departments or being Person in Charge, etc. May be asked to serve on safety committee and other committees as required. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES: The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to read, write and speak the English language fluently. Ability to stand for long periods of time, up to 8 hours with two 15 minute breaks and a 30 minute meal period, walk, bend, stoop, reach arms overhead and continuously perform behind the front desk. Hearing and visual ability to observe and detect signs of emergency situations. Ability to access and accurately input information using a moderately complex computer system. Knowledge of hotel operations, including security, and safety programs, reporting repairs, maintenance through use of GXP. Knowledge of PMS Protect employer's privacy and data; keep passwords safe. QUALIFICATION STANDARDS: EDUCATION: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. EXPERIENCE: No prior experience required. Prior hospitality experience preferred. LICENSES OR CERTIFICATES: No special licenses required. Individuals are required to meet the minimum bonding standards. GROOMING: All team members must maintain a neat, clean and well-groomed appearance (as outlined in the Employee handbook). OTHER: Applicants with additional language skills preferred.

Job DescriptionThe Hampton Inn & Suites by Hilton New Albany hotel is looking to add friendly team members to our front desk. We are currently accepting applications for full and part-time,1st or 2nd shift. Apply today for a chance to join our fun front office team, at our busy 114-room hotel.

Required Tasks: According to Hotel Standards: Guest Check-in & Check-out PMS Operations Cash Handling & Credit Card Transactions Switchboard Operation and Telephone Etiquette Front Office Emergency/Security Procedures Reservations-Guest Rooms and Meeting Rooms Assist with Administrative Duties as assigned by Management Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily Minor Decision Making Take Group Reservations & Set up Group Blocks Sales of Guest Rooms with New Arrivals and Phone Inquiries Follow All Policies & Procedures as Outlined in the Employee Handbook Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name tag Operate Laundry as Directed Maintain a Professional and Hospitable Attitude to all Guests, Associates & Vendors Required Skills: Fluent Verbal & Written Communication in Proper English (Spanish, if possible) Basic Math Hand Writing Computer Skills/Keyboard/Typing Skills Operate a 10 Key Calculator Hospitable, Civil Contact with the Public Ability to Work Independently, with Little to no Supervision Ability to Complete Multiple Tasks Simultaneously Night Audit/Basic Accounting Skills/Training Physical Requirements: Neck: Bending & Twisting Arms: Reaching, Bending, Light Carrying, Pushing, Pulling Hands: Finger Dexterity, Grasping Trunk: Bending & Twisting Legs: Normal Balance, Crouching or Kneeling Feet: Standing For Long Periods, Walking, Climbing Stairs Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English. Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation Vision: Legal Normal Vision with or without Accommodation

Join our Team = Front Desk Receptionist Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at The Comfort Suites Marysville, Ohio. About the Hotel: The Comfort Suites Marysville is committed to providing exceptional guest experiences. We believe that the friendliness of the staff plays a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Location: 1081 Lydia Drive Marysville, Ohio Essential Job Functions: ** Check-in and Check-out**: Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, and policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure. **Room Assignments**: They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests. **Guest Service**: Front Desk agents provide a range of services to guests, which includes information about local attractions and services. **Handling Guest Concerns**: If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction. **Payment and Billing**: They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy. **Safety and Security**: Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures **Phone and Reservations**: They answer phone calls, take reservations, and manage room availability through the hotel's booking system. **Administrative Tasks**: Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles, and keeping track of room inventory. **Communication**: Effective communication is key in this role, as front desk agents must interact with guests, hotel staff, and management, ensuring that information flows smoothly and accurately. **Hospitality**: They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay. Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to detail. ** Must be available to work weekends and evenings. Job Type: Part-Time Pay: $14.00/HR Work Location: In person

Job DescriptionBenefits: Competitive salary Employee discounts Free uniforms Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Receptionist - Full Time - The Grand of Dublin Optalis Healthcare Optalis Healthcare & Rehabilitation is seeking a Full Time receptionist for our beautiful facility, The Grand of Dublin, located in Bridge Park. Make a first impression to our residents, visitors & callers! The selected candidate will greet all visitors in a positive and courteous manner. Answers care center main telephone line, screens and direct calls, takes messages and provides information. Handles various other clerical and administrative duties as assigned. We offer great benefits, health, dental, vision, STD, LTD, free pet insurance and paid time off. Requirements: Excellent interpersonal, communication and customer service skills Must be detail-orientated, organized and self-motivated Previous clerical and administrative experience is a plus Must be able to work some Holidays, evenings and weekends Same day pay available

1. Provide all residents, guests and visitors exceptional customer service in person and via telephone. Learn and know residents by name. Assist with providing information about The Wesleyan at Estrella to visitors and inquiries over the phone. Direct visitors to appropriate apartment or resident apartment. Answer phones, give information to callers, take messages and transfer calls to appropriate staff. Mail newsletters, promotional materials and other information. Respond to emergency calls from residents and notify the appropriate persons or agencies as needed. Responsible for the mail meter, stamps, making copies and other office duty tasks. Ensure cleanliness of front reception areas and lobby. Ensure the front desk has current organization literature. Handle business center requests such as photocopying, faxing, scanning for residents. Coordinate package pick up and/or delivery to residents. Process and sort incoming business mail. Arrange wake up calls, dry cleaning, additional housekeeping and other services as requested by residents. Assist residents with concierge requests such as restaurant reservations, MapQuest or Google Maps directions, internet research, etc. Perform clerical duties for other staff as assigned. Display announcements, menus, activities, etc on TouchTown. Assist marketing department with arranging tours. Update and assemble marketing packets for inquiries. Take reservations for Activities Department (special events, excursion, classes, etc). Assist in arranging for transportation. Qualifications Must have the ability to work despite frequent interruptions and with due consideration to residents, visitors, and other staff members Must have a pleasant telephone manner Must have typing, word processing and other office machine experience Proficient in computers and computer programs such as word processing, spreadsheets and Microsoft Outlook Additional Information All your information will be kept confidential according to EEO guidelines.

Receptionist - Veterinary Front Desk Salary: $15.00 - $17.00 per hour, determined by the candidate's skills, experience, and qualifications. Schedule: Monday through Friday, day shift, possibility of rotating Saturdays in the future Westerville Veterinary Clinic is hiring a full-time customer service professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes. What to Expect As you join our team, expect to be supported in your work and home life with: All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too! Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge. 401(k) with a generous company We invest in your future while you care for our pets today. Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country. Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role. Key Responsibilities: Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured. Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff. Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care. Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail. Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology. Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors. Qualifications: Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role Basic knowledge of veterinary terminology and procedures Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy Ability to maintain a calm, professional, and positive demeanor

Full-time Description Job Title: Injection Room Front Office Coordinator Medical Assistant Employment Classification: Non-exempt, Hourly Status: Full Time M-F Travel: Delaware and Worthington The Injection Room/Front Office Nurse is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of their manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides direct nursing care during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values. Summary of Duties and Responsibilities Prepare the injection room area each morning Administer allergy injections Re-stock area, as needed, and order supplies through the approved clinic procedure Complete daily log of charges and total at end of day Collect co-pays and print out patient receipt Re-order vials in a timely manner Organize refrigerated vials in appropriate bins Log daily refrigerator temperatures Monitor shot cards monthly and discard expired vials Ensure that consent forms are signed; explain shot room policies to new patients Education of patients in first injection policy Maintain and follow HIPAA policies and procedures Stay the required 30 minutes after last injection is given before lunch or the end of the day Clean toy and lobby area Knowledge of all medications and IT treatment Check emergency medications monthly and reorder, as needed Effectively manage emergency procedures and protocols Other relevant duties as assigned by Director Perform and complete triage tasks Regular closing of offices Front Office Responsibilities: Check patients in/out and collect co-pays Schedule appointments Answer phones when needed End of day clinic charge reports Copy patient insurance cards and update information, as needed Requirements Abilities, Knowledge and Skills Effective communication skills to include: Ability to fluently speak and read English Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals Ability to communicate effectively, verbally and written, with all levels of staff and patients Education, Prior Work Experience, Special Skill And Knowledge Requirements MA Certification 6 months' experience in a medical office setting, preferred Previous allergy/asthma experience preferred CPR certification required Valid Driver's License required Active CPR Certification Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks Ability to travel to satellite offices as needed Must be at least 18 years of age Ability to work with patients directly and pleasantly Ability to work independently Strong computer skills Previous experience with EMR systems Physical Demands and Work Environment Physical Demands The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, injection room or clinic staff may be standing or walking 80% of their shift. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. The noise level in the work environment is usually moderate; lighting is in the standard range. The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases and conditions. EEOC Compliance Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please use link to complete this survey to be considered: ********************************* M7SYDhF

Receptionist Job Description is responsible for helping with the customer service experience and play an important role in ensuring all guests are satisfied. The receptionist will be responsible for the front desk and back room operations and should have a thorough knowledge of our POS system, cash handling, menu/pricing, products, and hours of operation and can communicate non-technical information to guests in person and over the phone. Essential Functions - * Answer the phone with a friendly greeting and make appointments. * Deliver information clearly and cordially. * Greet guests cheerfully and explain the menu services. * Estimate wait times and encourage guests to wait or return as appropriate. * Work the leased line to promote salon and services * Support established personal and/or salon retail goals by interacting with customers shopping for retail only. * Recommend additional services and products to guests. * Operate the POS, accept payment, give change, and provide receipts. * Listen attentively to guest complaints and refer them to the manager. * Keep the reception area, front desk, windows, product shelves, and floor clean and organized when not interacting with guests. * Assist with Salon duties, including cleaning and organizing. * Label and stock retail products. * Work independently. * Attend salon meetings or trainings when applicable. Qualifications - * Strong guest service skills. * Cash handling experience. * Good communication skills. * Basic reading, writing, and mathematical skills. * Computer knowledge including but not limited to point-of-sale systems * Professional appearance and presence. * Ability to travel to work and arrive on time for your scheduled hours. * Ability to work a flexible shift including nights and weekends. Physical Requirements - The physical demands must be met by an employee to successfully perform the essential duties of this role. * Ability to effectively communicate with team, peers, supervisors and support partners. * Ability to effectively communicate with guests regarding services offered and requested, as well as the ability to understand guest needs and desires of such services. * Frequent standing and walking for long periods of time. * Continuous exposure to various chemicals and fragrances used in performing services and styling hair, including but not limited to permanent waving solutions, straightening solutions, shampoos, conditioners, hair spray and guest's perfume. * Continuous repetitive movement with fingers, hands, wrists and arms to perform various services. * Occasional climbing of ladder/stepstool to stock shelves, retrieve products, change collateral and maintain station. * Occasional lifting of items up to 50 lbs. including pushing/pulling of styling chair. * Ability to reach shoulder level and above to stock shelves and retrieve product/supplies from cupboards and shelves. * Ability to twist and bend to sweep hair off the floor after each service. * Ability to travel when needed for training and possibly between salon locations.

Receptionist Job Description is responsible for helping with the customer service experience and play an important role in ensuring all guests are satisfied. The receptionist will be responsible for the front desk and back room operations and should have a thorough knowledge of our POS system, cash handling, menu/pricing, products, and hours of operation and can communicate non-technical information to guests in person and over the phone. Essential Functions - * Answer the phone with a friendly greeting and make appointments. * Deliver information clearly and cordially. * Greet guests cheerfully and explain the menu services. * Estimate wait times and encourage guests to wait or return as appropriate. * Work the leased line to promote salon and services * Support established personal and/or salon retail goals by interacting with customers shopping for retail only. * Recommend additional services and products to guests. * Operate the POS, accept payment, give change, and provide receipts. * Listen attentively to guest complaints and refer them to the manager. * Keep the reception area, front desk, windows, product shelves, and floor clean and organized when not interacting with guests. * Assist with Salon duties, including cleaning and organizing. * Label and stock retail products. * Work independently. * Attend salon meetings or trainings when applicable. Qualifications - * Strong guest service skills. * Cash handling experience. * Good communication skills. * Basic reading, writing, and mathematical skills. * Computer knowledge including but not limited to point-of-sale systems * Professional appearance and presence. * Ability to travel to work and arrive on time for your scheduled hours. * Ability to work a flexible shift including nights and weekends. Physical Requirements - The physical demands must be met by an employee to successfully perform the essential duties of this role. * Ability to effectively communicate with team, peers, supervisors and support partners. * Ability to effectively communicate with guests regarding services offered and requested, as well as the ability to understand guest needs and desires of such services. * Frequent standing and walking for long periods of time. * Continuous exposure to various chemicals and fragrances used in performing services and styling hair, including but not limited to permanent waving solutions, straightening solutions, shampoos, conditioners, hair spray and guest's perfume. * Continuous repetitive movement with fingers, hands, wrists and arms to perform various services. * Occasional climbing of ladder/stepstool to stock shelves, retrieve products, change collateral and maintain station. * Occasional lifting of items up to 50 lbs. including pushing/pulling of styling chair. * Ability to reach shoulder level and above to stock shelves and retrieve product/supplies from cupboards and shelves. * Ability to twist and bend to sweep hair off the floor after each service. * Ability to travel when needed for training and possibly between salon locations.