Post job

Front desk receptionist resume examples from 2025

Zippi

Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
6 min read
Resume example

All resume examples

How to write a front desk receptionist resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in front desk receptionist-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

These four steps should give you a strong elevator pitch and land you some front desk receptionist interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

Zippi waving

List the right project manager skills

Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:

  1. You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
  2. Include as many relevant hard skills and soft skills as possible from the listing.
  3. Use the most up to date and accurate terms. Don't forget to be specific.
These five steps should give you a strong elevator pitch and land you some front desk receptionist interviews.

Here are example skills to include in your “Area of Expertise” on a front desk receptionist resume:

  • Patients
  • Check-In
  • Phone Calls
  • Reservations
  • Customer Service
  • Appointment Scheduling
  • Patient Appointments
  • Office Equipment
  • Insurance Verification
  • Patient Charts
  • Computer System
  • EMR
  • Patient Demographics
  • Telephone Calls
  • Insurance Benefits
  • Multi-Line Phone System
  • HIPAA
  • Direct Calls
  • Insurance Eligibility
  • Word Processing
  • Administrative Tasks
  • Clerical Support
  • Night Audit
  • Greeting Guests
  • POS
  • Patient Accounts
  • PowerPoint
  • Transferring Calls
  • Patient Payments
  • Hotel Services

Zippia’s AI can customize your resume for you.

Zippi waving

How to structure your work experience

Your work experience should be structured:

  1. With your most recent roles first, followed by earlier roles in reverse chronological order.
  2. Job title, along with company name and location on the left.
  3. Put the corresponding dates of employment on the left side.
  4. Keep only relevant jobs on your work experience.

How to write front desk receptionist experience bullet points

Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:

  • Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
  • Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
  • Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.

Here are great bullet points from front desk receptionist resumes:

Work history example #1

Desk Receptionist

Great Clips

  • Followed through with client requests in a timely manner.
  • Optimized open communication with other hoteldepartments to better serve guests.
  • Checked in members and verified their membership through the LA Fitness Portal.
  • Scheduled and confirmed appointments, check-in/check-out salon guests.
  • Accommodated guests during check-in and check-out Answered traveling guests questions and made recommendations to guests for local restaurants and attractions.

Work history example #2

Front Desk Representative

Citizens Business Bank

  • Developed and maintained effective employee relations between department and managed company communications at various levels.
  • Acted as a liaison between CGC's customers, account managers, and vendors through verbal and written communication.
  • Contacted prospects via phone and email concerning a refinance or new mortgage loan.
  • Worked with TD Ameritrade representatives to refer market products to customers.
  • Handled workload and customer queries with patience and empathy, and not let work pressure reflect on

Work history example #3

Desk Receptionist

Robert Half International

  • Assisted attorneys and paralegals when needed with filing, document preparation and proof reading.
  • Demonstrated experience working with clients and staff at all levels.
  • Dispered payroll checks through the proper avenues and/or job sites.
  • Prepared documents on MS Word, Excel, and PowerPoint.
  • Coordinated all candidate appreciation events, Christmas parties, birthdays and anniversaries.

Work history example #4

Front Desk Receptionist

Massage Envy

  • Provided customer service through phone and in-person communication.
  • Fostered a welcoming environment for customers.Answered inbound calls and handled all communications with clients.Sold memberships to potential clientele.
  • Stayed focus under pressure n kept positive at all times
  • Interviewed clients to complete case histories, intake, and insurance forms.
  • Provided strong communication through patient and therapist/esthetician in clinic.

Zippia’s AI can customize your resume for you.

Zippi waving

Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

High School Diploma

2015 - 2015

Bachelor's Degree in marketing

University of Iowa, Iowa City, IA

2013 - 2016

Highlight your front desk receptionist certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your front desk receptionist resume:

  1. Certified Medical Administrative Assistant (CMAA)
  2. Certified Medical Office Manager (CMOM)
  3. Nationally Certified Medical Office Assistant (NCMOA)
  4. Microsoft Office Specialist: Expert (Office 365 and Office 2019)
  5. Certified Personal Trainer
  6. Certified Clinical Medical Assistant (NHA)
  7. Certified Medical Interpreter - Spanish (CMI)
  8. Microsoft Office Specialist Master Certification (MOS)
  9. Patient Care Technician
  10. International Accredited Business Accountant (IABA)

Front desk receptionist resume FAQs

Search for front desk receptionist jobs

Browse office and administrative jobs