Research Summary. We analyzed 43,288 front desk receptionist resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Planet Fitness and LA Fitness. Here are the key facts about front desk receptionist resumes to help you get the job:

  • The average front desk receptionist resume is 268 words long
  • The average front desk receptionist resume is 0.6 pages long based on 450 words per page.
  • Patients is the most common skill found on a front desk receptionist resume. It appears on 23.0% of resumes.
After learning about how to write a professional front desk receptionist resume, you can make sure your resume checks all the boxes with our resume builder.


Front Desk Receptionist Resume Example

Choose From 10+ Customizable Front Desk Receptionist Resume templates

Zippia allows you to choose from different easy-to-use Front Desk Receptionist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Front Desk Receptionist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Front Desk Receptionist Resume

What Should Be Included In A Front Desk Receptionist Resume


1. Add Contact Information To Your Front Desk Receptionist Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Front Desk Receptionist Resume Contact Information Example #1

Dhruv Johnson | 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Front Desk Receptionist Resume Relevant Education Example #1

High School Diploma 2014 - 2016

Front Desk Receptionist Resume Relevant Education Example #2

Bachelor's Degree In Marketing 2014 - 2016

University of Iowa Iowa City, IA


3. Next, Create A Front Desk Receptionist Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Front Desk Receptionist Skills For Resume

  • Check-In Skills

    Check-in is the hospital process of registering new patients to the hospital database. It also refers to where patients get their information registered or where patient's kin check for their patient's whereabouts.

  • Phone Calls Skills

    Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Patient Demographics Skills

    Patient demographics carry basic information about a patient admitted to a healthcare facility. These demographics help in patient identification and allow the hospital management to categorize the information. This characterization helps in making the process of statistical analysis easy. Patient demographics normally include; date of birth, gender, ethnicity, sex, address, contact information, and medical history.

  • Telephone Calls Skills

    Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Top Skills for a Front Desk Receptionist

  • Patients, 23.0%
  • Check-In, 12.0%
  • Phone Calls, 10.4%
  • Reservations, 9.7%
  • Other Skills, 44.9%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Front Desk Receptionist Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Front Desk Receptionist
H&R Block
  • Scheduled appointments,customer service,answered multi-phone lines and entered payments for deposit.
  • Filed and tracked customer records Entered all customer data into tax database
  • Recognized for exceptional service throughout the tax season.
  • Performed POS end of day reports and deposits Set up promotional signs and displays Properly filed and stored confidential client documents
  • Analyzed different accounting or payroll files and made any required changes Maintained customer, vendor and employee files and records
Work History Example # 2
Front Desk Clerk
  • Greeted guests, completed check-in/check-outs, assigned room keys.
  • Provided gracious and efficient telephone service as it related to general PBX services.
  • Worked with our partners and with other Hyatt hotels and residences to help our loyalty program guests with travel services.
  • Completed guest registration upon arrival - Inform guest of local restaurants and attractions - PBX operator
  • Performed check-ins and checkouts at the front desk balancing efficiency and the highest level of customer service.
Work History Example # 3
Front Desk Receptionist
State Farm
  • Assisted manager with basic payroll and human resources functions
  • Worked through Lotus Notes on the absentee call line.
  • Assisted in payroll preparation Participated in outdoor marketing events and sales booths for agent
  • Verified vehicle locations and prepared paperwork for non-drive estimating process.
  • Observed daily operations to identify potential threats.
Work History Example # 4
Front Desk Receptionist
  • Distributed payroll checks and payroll identification cards.
  • Completed guest check-in paperwork upon their arrival as well as check outs.
  • Supervised the PBX department to ensure proper phone etiquette as mandated by Sheraton Corporation.
  • Assisted customers during the reservation (by phone, email, on-site), check-in and check-out process.
  • Conducted check-ins and check-outs, made reservations, changes to reservations, requests, and cancellations.

5. Highlight Your Front Desk Receptionist Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your front desk receptionist resume:

  1. Certified Medical Administrative Assistant (CMAA)
  2. Certified Medical Office Manager (CMOM)
  3. Nationally Certified Medical Office Assistant (NCMOA)
  4. Certified Personal Trainer
  5. Certified Clinical Medical Assistant (NHA)
  6. Certified Medical Interpreter - Spanish (CMI)
  7. Microsoft Office Specialist Master Certification (MOS)
  8. Patient Care Technician
  9. International Accredited Business Accountant (IABA)


6. Finally, Add a Front Desk Receptionist Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing A Front Desk Receptionist Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Front Desk, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
Not sure how to make a resume that stands out?
See sample resumes for the job you want
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Front Desk Receptionist Resumes FAQs

How Do You Write "Front Desk" On A Resume?

You write "front desk" on a resume by highlighting all relevant skills and experience in professional front desk receptionist roles. Additionally, it will be important to note any certifications earned that are relevant to your future career goals.

What Are The Duties Of A Front Desk Receptionist?

The duties of a front desk receptionist are to act as the gatekeeper for an office. They allow building access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions, and manage the flow of traffic in the office. It is the front desk receptionist who greets anyone who enters the building.

What Should A Front Desk Receptionist Put On A Resume?

A front desk receptionist should put all relevant skills and experience in professional front desk receptionists roles. Additionally, it will be important to note any certifications earned that are relevant to your future career goals.

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