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Front desk receptionist jobs in Joliet, IL

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  • PRN Front Office

    Radiology Partners 4.3company rating

    Front desk receptionist job in Geneva, IL

    RAYUS now offers DailyPay! Work today, get paid today! is $16.13- $23.27 based on direct and relevant experience. RAYUS Radiology is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients, scheduling patient procedures, and acting a liaison between medical technologists and patients waiting for exams. In this role you will travel to multiple CDI locations in the market, and be eligible for a shift differential. You'll be part of a team providing a wide range of screening, diagnostic and interventional procedures with compassion and integrity to ensure the highest quality, access, service and value to our patients, referring providers and partners. You will play an important part in that process by actively listening to patients' needs, and showing empathy to every patient you speak with. This is a Temporary/PRN position. Essential Duties: (65%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Follows-up on any unread exams Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patients Faxes reports, billing information, and medical release forms as requested (25%) Scheduling & Insurance Schedules patients and enters orders Maintains an up-to-date and accurate database on all current and potential referring physicians Accurately maintains patient records within radiology information system (RIS) Assists with arranging interpreter services, transportation and hotel accommodations for patients when appropriate Maintains accurate pending-scheduling list Checks all exams for pre-certification with patient's insurance company Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (10%) Performs other duties as assigned
    $30k-36k yearly est. 5d ago
  • Front Desk Receptionist

    Chenmed

    Front desk receptionist job in Chicago, IL

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. * Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing and schedule appointments. Ensures patient contact and emergency contact information is accurately documented in the system. * Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. * Clearly communicates information about ChenMed clinical personnel to patients and other individuals. * Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. * Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. * Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. * Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. * Participates in daily and weekly huddles to provide details on patients. Other responsibilities may include: * Maintains the confidentiality of patients' personal information and medical records. * Reviews patients' personal and appointment information for completeness and accuracy. * Transmits correspondence by mail, email or fax. * Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: * Exceptional customer service skills and passion for serving others * Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Skilled in operating phones, personal computers, software and other basic IT systems * Ability to communicate with employees, patients and other individuals in a professional and courteous manner * Detail-oriented to ensure accuracy of reports and data * Outstanding verbal and written communication skills * Demonstrated strong listening skills * Positive and professional attitude * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Proficient in Microsoft Office Suite products including Excel, Word and Outlook * Ability and willingness to travel locally and regionally up to 10% of the time * Spoken and written fluency in English PAY RANGE: $14.3 - $20.42 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $14.3-20.4 hourly 13d ago
  • Studio Advisor - Front Desk/Sales Receptionist

    Bodyrok

    Front desk receptionist job in Chicago, IL

    Benefits: open availabilty Bonus based on performance Employee discounts Flexible schedule Training & development BODYROK offers high-intensity, low-impact Pilates workouts that tone, sculpt and redefine your body and mind in just 40-50 minutes! BODYROK is a rapidly growing company looking for like-minded fitness enthusiasts. At BODYROK we are committed to our mission of helping people--team members and members alike--to become the best version of themselves. We're looking for committed and dedicated individuals to help grow our business so that we can share the promise of BODYROK with more people. The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, you'll generate revenue by developing relationships with potential, new, and existing members to increase membership enrollment and package purchases. Additionally, you are expected to: Deliver the BODYROK Service Promise; contribute to running a clean, friendly, and well-maintained studio, and execute the team member basics of being on time and complying with the dress code. Assist members/guests in-person when they are in the studio and over email as inquiries come in. Keep a clean and orderly studio by maintaining bathrooms, changing rooms, towels/laundry, and trash. Initiate tasks and perform duties without direction/micromanagement. Monitor incoming emails and ensure proper check-in procedures are followed. Your earning potential via commission is limited only by your own personal drive and willingness to succeed. This position is an hourly position that provides a base hourly rate plus the potential to earn additional compensation for each sale you complete. No limits, no thresholds: just unlimited commissions. Essential Duties & Responsibilities: Member and Guest Check-in Compliance Greet all incoming members and guests Ensure all check-in procedures are followed Thank guests for coming as they exit Sales Create new business internally through member promotions, referrals, and inquiries Promote specials to current and future guests Reach out to existing and potential members via email for sales opportunities Reconcile and report all incoming and outgoing transitions Successfully attain personal sales revenue targets Customer Service & Operations Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities Handle member service issues to include: change of address, electronic funds setup or change, and questions regarding billings and payments Update Supply Request Log and Maintenance Log (depending on the issue) Promote and sell merchandise Keep the front desk area and entryway clutter-free, orderly and clean Perform general cleaning duties to include hourly bathroom room and studio checks Follow up with members that have enrolled to ensure we are exceeding expectations Provide the highest level of customer service possible when communicating and interacting with guests Qualifications: 1-2 years of customer service or sales experience preferred 1-2 years MindBody software experience preferred Open Availability- OPEN/MID/CLOSING Shifts Competitive drive to succeed in commission sales and performance-based culture Excellent customer service skills Knowledge of sales practices and techniques Independent, self-starter with strong organizational skills Basic computer skills Strong communication skills in both oral and written Organized and detail-oriented Friendly, warm, compassionate, and welcoming personality Easy to talk to and comfortable around new people Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays) Certifications / Educational Requirements: High School Diploma or GED required Physical Requirements: The employee occasionally sits, walks, kneels, and reaches with hands and arms Ability to lift and/or move up to 25 lbs. Work Environment: While performing the duties of this job, regularly exposed to moving mechanical parts The noise level in the studio environment is loud Must be comfortable interacting with people and making them feel welcome This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Compensation: $16.20 - $20.00 per hour BODYROK offers high-intensity, low-impact workouts that tone, sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized, problem-solvers, demonstrate excellent interpersonal skills, and have a passion & excitement for our brand. We are seeking enthusiastic, service-oriented, hardworking individuals to work in our fast-paced studios. Let's ROK!
    $16.2-20 hourly Auto-Apply 60d+ ago
  • Front Desk Dental Receptionist

    American Dental Partners 3.9company rating

    Front desk receptionist job in Chicago, IL

    Front Desk Receptionist - Full-Time | No Experience Needed - We Train You! American Dental | Chicago, IL Ready to start a career in a professional, welcoming environment? American Dental is hiring a full-time Front Desk Receptionist at our Chicago office! Whether you're new to the dental field or looking for a fresh start, we'll provide all the training and support you need to succeed. This is a great opportunity for someone who's organized, friendly, and excited to join a team that values growth, teamwork, and exceptional service. Why Join American Dental: Full-time position with consistent hours and a friendly team culture No experience required - we help train you! Opportunities to grow and build a long-term career in healthcare Easy commute with 8 locations across Chicagoland A supportive, inclusive workplace where your success matters Bonus opportunities based on your performance and contributions What You'll Do: Greet and check in patients with a warm, professional attitude Answer phones, schedule appointments, and assist with patient questions Help present treatment plans and explain financial options (with support) Keep records organized and help maintain smooth front office operations What We're Looking For: Friendly, dependable, and ready to learn Strong communication and customer service skills Comfortable with technology (we'll train you on our systems) Detail-oriented and a great team player Bilingual skills are a plus, but not required Benefits Include: Paid Time Off and Paid Holidays Health Insurance 401(k) with Employer Match Employee Discounts on Dental Services On-the-job training and development Bonus incentives If you're ready to take the first step into a rewarding career, we're ready to help you get there. Apply today or learn more at atooth.com
    $32k-39k yearly est. Auto-Apply 10d ago
  • Front Desk Receptionist

    Genesis Orthopedics & Sports Medicine

    Front desk receptionist job in Oak Brook, IL

    Front Desk Receptionist - Genesis Orthopedics & Sports Medicine Part -Time | In-Person | Oak Brook, IL, United States Genesis Orthopedics & Sports Medicine is seeking a dynamic, detail-oriented, and reliable Front Desk Receptionist to join our clinical team. This full-time, on-site role is essential to delivering a seamless and welcoming patient experience. This position requires: Prior experience working at a medical office front desk, including patient check-in and check-out processes. Proficiency in insurance verification to ensure accurate coverage prior to patient appointments. Spanish language fluency to communicate effectively with our diverse patient population. Strong organizational skills and the ability to multitask in a fast-paced clinical setting. You will handle patient reception, insurance verification, scheduling, and administrative support, working closely with our clinical team to ensure efficient operations. Epic EHR experience and orthopedic front desk experience are highly valued. Key Responsibilities Greet and assist patients in alignment with our Mission and Values. Perform patient check-in/check-out, ensuring prior authorizations, accurate guarantor information, and all required paperwork are completed. Verify insurance coverage and collect co-pays, self-pay balances, and other billing-related payments. Schedule, confirm, and follow up on appointments and visits. Maintain accurate patient records and documentation. Collaborate with on-site clinical teams and off-site support staff. Keep the front desk area clean, organized, and patient-ready. Assist clinical staff with administrative tasks as needed. Schedule Part-time, Monday-Friday, 4-hour day shifts. Primary location: Oak Brook, IL, United States (with potential temporary assignments to other locations as needed). Requirements Qualifications Education: High school diploma or equivalent (required) Associate degree or relevant training (preferred) Experience: Minimum 2 years in a medical front desk or customer service role (medical office experience required). Insurance verification experience (required). Epic EHR experience (preferred). Orthopedic front desk experience (preferred). Skills & Abilities: Fluent in English (required) and Spanish (required for patient interaction). Excellent verbal and written communication skills. Strong organizational skills with attention to detail. Ability to multitask and remain composed in a busy environment. Proficiency in scheduling systems and basic computer applications. Benefits About Genesis At Genesis Orthopedics & Sports Medicine, our mission is to improve the quality of life for our patients through advanced orthopedic and sports medicine care delivered with personalized attention. We believe in treating the whole person-physically and emotionally-while fostering lasting relationships. Our values: Compassion: We understand and care about what patients are going through. Excellence: We strive for exceptional quality and continuous improvement. Humility: We sacrifice for the good of the team and our patients. Faith: We believe the impossible is possible. Passion: We bring energy and optimism to every task, interaction, and project.
    $29k-37k yearly est. Auto-Apply 60d+ ago
  • Seasonal Front Desk Receptionist

    Geneva 4.4company rating

    Front desk receptionist job in Geneva, IL

    Floyd's 99 Barbershop in Geneva, IL needs your help! We're on a mission this season to deliver the best cosmetology services and treatments possible, and we need a friendly, attentive person to become our full-time Front Desk Receptionist. If you can facilitate efficient workdays, maintain organization, and provide fantastic customer service, keep reading to learn more! THE BASICS Pay: Our Front Desk Receptionist earns $16.00/hour. Schedule: This is a seasonal position through January. Flexibility is required, as peak hours are often during evenings, nights, and weekends. Benefits: Bonus potential Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more Ongoing opportunity for growth Health benefits for full-time employees, including medical, dental, and vision Fun and relaxed environment where you can truly be yourself Nationwide locations, making it easy to relocate while continuing your professional journey A LITTLE ABOUT US We're the go-to spot for expert cuts, laid-back vibes, and a team that feels like family. Located near Geneva Commons, you'll be in the heart of a shopping and dining hub with easy access to great restaurants, coffee shops, and local favorites-perfect for a pre-shift pick-me-up or post-shift hangout. We bring the energy, creativity, and skill that keep clients coming back, offering top-notch fades, cuts, and styles with a personal touch. Our team thrives on positivity, teamwork, and growth, always pushing each other to be better. No egos here-just great people, killer haircuts, and a culture that makes work fun. If you're ready to level up your career in a high-energy, supportive shop, Floyd's 99 Barbershop in Geneva is the place to be! QUALIFICATIONS 2+ years of customer service experience in the retail, hospitality, or beauty industries Experience working in a fast-paced environment Fantastic collaboration skills with an ability to communicate over the phone and in person Commitment to helping others and working with a team Organizational skills, attention to detail, and time management abilities Ability to maintain confidentiality Ability to work a flexible schedule, including nights and weekends ARE YOU THE FRONT DESK RECEPTIONIST WE'RE LOOKING FOR? You're at the center of our barbershop, engaging with customers and helping connect them with our exceptional services. Always polite and professional, you answer phone calls, respond to questions, and inform customers about our various offerings. You upsell products or treatments and schedule appointments, providing cost estimates as requested. You take staff messages and help with general cleaning, making a tangible impact every day! At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Can you see yourself excelling in this customer service role? If so, don't hesitate to apply with our initial form!
    $16 hourly 60d+ ago
  • Front Desk Coordinator (Part-Time)

    Specialty Care ENT 4.6company rating

    Front desk receptionist job in Arlington Heights, IL

    Job Description Front Desk Coordinator (Part-Time) The primary purpose of the Front Desk Coordinator is to be responsible for scheduling and checking patients in and out for their appointments. This role will report to the Practice Administrator. The role is part-time, working Tuesdays and Thursdays with opportunity for more days as needed. This position is primarily located in Arlington Heights, with travel to our Barrington, Hoffman Estates, and Elgin as needed. The salary is $18.00 - $20.00 per hour + Travel Reimbursement PRIMARY RESPONSIBILITIES of the Part-Time Front Desk Coordinator: Respond to telephone inquiries within the set departmental staffing and time parameters Register and schedule patients for primary care appointments Provide knowledgeable and excellent responses to patients in a courteous and professional manner Verification of insurance as part of the registration and scheduling processes Ensure accuracy in data entry through a multitude of systems Update patient demographic and insurance information as required REQUIRED QUALIFICATIONS of the Part-Time Front Desk Coordinator: High school diploma or equivalent required Ability to work within a database and navigate through a Windows environment required Bilingual in English and Spanish preferred (speaking, writing, and comprehension) 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist preferred but not required Must be able to type a minimum of 30 words per minute with 90% or greater day-to-day Commitment to company mission statement is required for day-to-day interactions with teammates and patients SUPERVISORY RESPONSIBILITY of the Part-Time Front Desk Coordinator: This position has no supervisory responsibility. CERTIFICATES, LICENSES, REGISTRATIONS of the Part-Time Front Desk Coordinator: All employees are required to provide proof of vaccination or exemption. WAGE of the Part-Time Front Desk Coordinator: $18.00 - $20.00 per hour + Travel Reimbursement ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.
    $18-20 hourly 2d ago
  • Front Desk Receptionist

    Family Eye Physicians

    Front desk receptionist job in Oak Lawn, IL

    Job Title: Front Desk Department: Front Desk Reports to: Front Desk Manager Responsibilities Welcome patients and visitors and help patients and guests feel comfortable when waiting to be attended to Track patients in the reception area and communicate with them, as needed. General administrative and computer work Collect or update patient information including demographics and insurance information; collect completed patient forms and payments Enters all new patient demographic information into the computer. Schedule, reschedule, and cancel appointments as necessary. Update patient recalls as necessary. Total daily charges; add to any balance; give receipt; post payments in computer Reconciles cash receipts daily; prepares daily report Checks-out all patients; ensure patients understand their condition and treatment; provide any special instructions to patients upon leaving; provide clarification of the doctor's instructions. Skills/Abilities Excellent customer service skills. Strong listening and verbal communication skills Impeccable customer service with a patient focus Ability to communicate effectively across all levels Strong organizational skills and attention to detail Effective time management abilities are essential Strong desire to learn new skills and grow with the company Bilingual. Fluent in English and Spanish, Polish or Arabic Accurate data entry. Basic math skills Ability to work as a team member. Management of multiple tasks simultaneously. Empathetic personality with concern and respect for patients' needs. Composure under pressure. Must be ok with traveling within 3 of our offices. 2 are located in Oak Lawn and occasionally travel to Orland Park office. (Main Locations will be in Oak Lawn)
    $29k-36k yearly est. 43d ago
  • Office Worker

    Artech Information System 4.8company rating

    Front desk receptionist job in Bedford Park, IL

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description · Performs general clerical functions within the unit (including but not limited to billing, accounts receivable/payable, billing, ordering supplies, filing paperwork, data entry, or taking inventory) Additional Information If you are interested, please contact: Sahil Arora ********** sahil.arora ATartechinfo.com
    $36k-47k yearly est. 18h ago
  • Front Desk Receptionist

    Vision Source

    Front desk receptionist job in Niles, IL

    Join Our Visionary Team as a Front Desk Receptionist at Professional Eye Care Center in Niles, IL! Are you passionate about patient care and ready to be the welcoming face of a cutting-edge optical practice? Professional Eye Care Center is seeking a vibrant, customer-centric Front Desk Receptionist to join our dynamic team in Niles, IL! This is your chance to make a meaningful impact in the world of optometry while advancing your career in a supportive, innovative environment. What We Offer: Competitive Pay: $18-$22 per hour. Paid Lunch: Adds a day's pay to each biweekly paycheck. 4-Day Work Week (No Weekends): Enjoy a healthy work-life balance with a flexible schedule. Full Medical Benefits: We cover 100% of the employee's medical insurance premium. Simplified Employee Pension (SEP): Secure your financial future with our employee pension program. If you have a passion for providing exceptional customer service, an eye for detail, and a desire to join a forward-thinking optical team, we want to hear from you! Apply now to become a Front Desk Receptionist at Professional Eye Care Center and embark on a fulfilling career where every day brings new opportunities to improve the way people see the world.
    $18-22 hourly 44d ago
  • Front Desk Receptionist

    Lakeshore Sport & Fitness 4.3company rating

    Front desk receptionist job in Chicago, IL

    Join our team if you love creating memorable experiences and being part of a vibrant community! At Lakeshore Sport & Fitness, we bring people together through sport, fitness, and fun across our two Chicago clubs - Lincoln Park and our Illinois Center location in the downtown Loop. Our clubs thrive on community and connection, offering a place where members of all ages can belong, grow, and feel their best. We offer competitive pay, 401(k), PTO, childcare benefits, free club membership, discounts on programs and services, and more. As a Front Desk Receptionist, you'll welcome members, answer questions, and handle check-ins and reservations. You'll ensure accurate information and a friendly, efficient member experience at all times. Key skills: customer service, communication, POS systems, organization, problem solving, hospitality, multitasking.
    $22k-31k yearly est. Auto-Apply 48d ago
  • Front Desk Receptionist (Blue Island)

    Dental Dreams 3.8company rating

    Front desk receptionist job in Chicago, IL

    The Role: Dental Dreams LLC in Blue Island, IL is now hiring Bilingual Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Customer Service experience Dentrix, and/or Eaglesoft We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $29k-35k yearly est. Auto-Apply 21d ago
  • Front Desk Receptionist

    Chenmed

    Front desk receptionist job in Chicago, IL

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. * Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing and schedule appointments. Ensures patient contact and emergency contact information is accurately documented in the system. * Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. * Clearly communicates information about ChenMed clinical personnel to patients and other individuals. * Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. * Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. * Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. * Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. * Participates in daily and weekly huddles to provide details on patients. Other responsibilities may include: * Maintains the confidentiality of patients' personal information and medical records. * Reviews patients' personal and appointment information for completeness and accuracy. * Transmits correspondence by mail, email or fax. * Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: * Exceptional customer service skills and passion for serving others * Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Skilled in operating phones, personal computers, software and other basic IT systems * Ability to communicate with employees, patients and other individuals in a professional and courteous manner * Detail-oriented to ensure accuracy of reports and data * Outstanding verbal and written communication skills * Demonstrated strong listening skills * Positive and professional attitude * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Proficient in Microsoft Office Suite products including Excel, Word and Outlook * Ability and willingness to travel locally and regionally up to 10% of the time * Spoken and written fluency in English EDUCATION AND EXPERIENCE CRITERIA: * High school diploma or equivalent education required * Graduation from a nationally accredited Medical Assistant program preferred * A minimum of 1 year of work experience in a medical clinic or similar environment required * BLS for Healthcare Providers preferred PAY RANGE: $14.3 - $20.42 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $14.3-20.4 hourly 60d+ ago
  • Patient Care & Front Desk Receptionist - Dental Office

    American Dental Partners 3.9company rating

    Front desk receptionist job in Chicago, IL

    Patient Care & Front Office Coordinator Full-Time | Lincoln Square | Brand-New, Modern Dental Office We're opening a newly constructed, modern dental office in Lincoln Square and are looking for a Patient Care & Front Office Coordinator to grow with us from the start. This is an exciting opportunity to join a beautiful, thoughtfully designed practice where systems are organized, technology is current, and the patient experience truly matters. We're looking for someone polished, confident, and organized-someone who enjoys being the hub of communication and keeping the day running smoothly. Dental experience is not required. We provide training. A professional mindset, strong communication skills, and comfort working on a computer are key. What You'll Be Doing Welcoming patients into a brand-new, modern office environment Managing calls and scheduling with confidence and efficiency Reviewing treatment plans and helping patients understand insurance and costs Collecting copays and payments clearly and professionally Maintaining accurate patient information and documentation Supporting the clinical team to ensure a smooth, well-paced day This Role Is a Great Fit If You: Enjoy organized, computer-based work Communicate clearly and professionally with a wide range of people Are confident discussing finances and next steps with patients Stay calm, focused, and solutions-oriented in a busy setting Want to be part of a growing, well-run healthcare office Why You'll Love This Office New construction with modern design and technology Clean systems, structured workflows, and supportive leadership Positive, team-oriented environment Opportunity to grow as the practice grows Benefits Include (waiting period applies) Paid Time Off + Paid Holidays Paid Lunch Break Flexible Schedule Health Insurance 401(k) with Employer Match Employee Discounts on Dental Services Bonus Opportunities Supportive team environment and clear path for growth If you're looking for a fresh start in a beautiful new office where professionalism, organization, and patient care come together-we'd love to meet you.
    $32k-39k yearly est. Auto-Apply 10d ago
  • Office Worker

    Artech Information System 4.8company rating

    Front desk receptionist job in Bedford Park, IL

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description · Performs general clerical functions within the unit (including but not limited to billing, accounts receivable/payable, billing, ordering supplies, filing paperwork, data entry, or taking inventory) Additional Information If you are interested, please contact: Sahil Arora ********** sahil.arora ATartechinfo.com
    $36k-47k yearly est. 60d+ ago
  • Front Desk Receptionist

    Genesis Orthopedics & Sports Medicine

    Front desk receptionist job in Saint Charles, IL

    Front Desk Receptionist - Genesis Orthopedics & Sports Medicine Full-Time | In-Person | St. Charles, IL Genesis Orthopedics & Sports Medicine is seeking a dynamic, detail-oriented, and reliable Front Desk Receptionist to join our clinical team. This full-time, on-site role is essential to delivering a seamless and welcoming patient experience. This position requires: Prior experience working at a medical office front desk, including patient check-in and check-out processes. Proficiency in insurance verification to ensure accurate coverage prior to patient appointments. Spanish language fluency to communicate effectively with our diverse patient population. Strong organizational skills and the ability to multitask in a fast-paced clinical setting. You will handle patient reception, insurance verification, scheduling, and administrative support, working closely with our clinical team to ensure efficient operations. Epic EHR experience and orthopedic front desk experience are highly valued. Key Responsibilities Greet and assist patients in alignment with our Mission and Values. Perform patient check-in/check-out, ensuring prior authorizations, accurate guarantor information, and all required paperwork are completed. Verify insurance coverage and collect co-pays, self-pay balances, and other billing-related payments. Schedule, confirm, and follow up on appointments and visits. Maintain accurate patient records and documentation. Collaborate with on-site clinical teams and off-site support staff. Keep the front desk area clean, organized, and patient-ready. Assist clinical staff with administrative tasks as needed. Schedule Full-time, Monday-Friday, 8-hour day shifts. Primary location: St. Charles (with potential temporary assignments to other locations as needed). Requirements Qualifications Education: High school diploma or equivalent (required) Associate degree or relevant training (preferred) Experience: Minimum 2 years in a medical front desk or customer service role (medical office experience required). Insurance verification experience (required). Epic EHR experience (preferred). Orthopedic front desk experience (preferred). Skills & Abilities: Fluent in English (required) and Spanish (required for patient interaction). Excellent verbal and written communication skills. Strong organizational skills with attention to detail. Ability to multitask and remain composed in a busy environment. Proficiency in scheduling systems and basic computer applications. Benefits About Genesis At Genesis Orthopedics & Sports Medicine, our mission is to improve the quality of life for our patients through advanced orthopedic and sports medicine care delivered with personalized attention. We believe in treating the whole person-physically and emotionally-while fostering lasting relationships. Our values: Compassion: We understand and care about what patients are going through. Excellence: We strive for exceptional quality and continuous improvement. Humility: We sacrifice for the good of the team and our patients. Faith: We believe the impossible is possible. Passion: We bring energy and optimism to every task, interaction, and project.
    $29k-37k yearly est. Auto-Apply 60d+ ago
  • Front Desk Receptionist (Pulaski/W 43rd)

    Dental Dreams 3.8company rating

    Front desk receptionist job in Chicago, IL

    The Role: Studio Dental, located in Chicago's Archer Heights neighborhood, is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. It is preferred that candidates are Bilingual - Spanish. Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Life Insurance, Pet Insurance, and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Customer Service experience Dentrix and/or Eaglesoft experience We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Studio Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $29k-35k yearly est. Auto-Apply 16d ago
  • Front Desk Receptionist

    Chenmed

    Front desk receptionist job in Chicago, IL

    **We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. + Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing and schedule appointments. Ensures patient contact and emergency contact information is accurately documented in the system. + Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. + Clearly communicates information about ChenMed clinical personnel to patients and other individuals. + Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. + Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. + Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. + Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. + Participates in daily and weekly huddles to provide details on patients. **_Other responsibilities may include:_** + Maintains the confidentiality of patients' personal information and medical records. + Reviews patients' personal and appointment information for completeness and accuracy. + Transmits correspondence by mail, email or fax. + Performs other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Exceptional customer service skills and passion for serving others + Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems + Knowledge of ChenMed Medical products, services, standards, policies and procedures + Skilled in operating phones, personal computers, software and other basic IT systems + Ability to communicate with employees, patients and other individuals in a professional and courteous manner + Detail-oriented to ensure accuracy of reports and data + Outstanding verbal and written communication skills + Demonstrated strong listening skills + Positive and professional attitude + Knowledge of ChenMed Medical products, services, standards, policies and procedures + Proficient in Microsoft Office Suite products including Excel, Word and Outlook + Ability and willingness to travel locally and regionally up to 10% of the time + Spoken and written fluency in English **EDUCATION AND EXPERIENCE CRITERIA:** + High school diploma or equivalent education required + Graduation from a nationally accredited Medical Assistant program preferred + A minimum of 1 year of work experience in a medical clinic or similar environment required + BLS for Healthcare Providers preferred **PAY RANGE:** $14.3 - $20.42 Hourly **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite
    $14.3-20.4 hourly 60d+ ago
  • Front Desk Dental Receptionist ** We Help Train New Staff**

    American Dental Partners 3.9company rating

    Front desk receptionist job in Chicago, IL

    Are you ready to kick start a career in a professional, welcoming environment? We're hiring a Front Desk Dental Receptionist at our office and no experience is required! Whether you're new to the dental field or looking for a fresh start, we'll provide all the training and tools you need to succeed. This is a perfect opportunity for someone who's organized, friendly, and excited to be part of a team that values growth, teamwork, and exceptional care. Why Join Us: Full-time position with consistent hours and supportive team culture No experience needed - we provide complete training! Clear growth opportunities in a respected healthcare organization Bonus opportunities based on your performance and contributions Benefits: Paid Time Off Paid Holidays Health Insurance 401(k) with Employer Match Employee Discounts on Dental Services On-the-job training and development Bonus incentives What You'll Do: Greet and check in patients with professionalism and warmth. Manage phone calls, appointment scheduling, and daily front desk flow. Assist in presenting treatment plans and financial options. Help organize records and support smooth office operations. What We're Looking For: Friendly, dependable, and eager to learn Strong communication and customer service skills Comfortable with technology (we train on all systems) Detail-oriented and team-driven Bilingual skills are a plus, but not required Ready to take the first step toward a rewarding healthcare career? Don't forget to visit our office website! **************
    $32k-39k yearly est. Auto-Apply 15d ago
  • Bilingual Front Desk Receptionist (Aurora)

    Dental Dreams 3.8company rating

    Front desk receptionist job in Aurora, IL

    The Role: Premier Dental LLC in Aurora, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. We have many Spanish-speaking patients so being bilingual is a huge plus! Who Are We: Premier Dental LLC is a dynamic, growing company with offices in Illinois. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Excellent Customer Service skills Dentrix and/or Eaglesoft (preferred) Full Time Availability - Mon - Sat We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Premier Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $29k-35k yearly est. Auto-Apply 5d ago

Learn more about front desk receptionist jobs

How much does a front desk receptionist earn in Joliet, IL?

The average front desk receptionist in Joliet, IL earns between $25,000 and $40,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.

Average front desk receptionist salary in Joliet, IL

$32,000
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