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Front desk receptionist jobs in Kentucky

- 367 jobs
  • Veterinary Receptionist

    Mission Veterinary Partners 3.8company rating

    Front desk receptionist job in Florence, KY

    MISSION VETERINARY MEDICAL CENTER has an exciting opportunity for a VETERINARY RECEPTIONIST to join us in launching a brand-new DeNovo practice coming soon to Florence, KY! Clinic Hours: This is a Full-Time position (30+ hours/week). Pay Range: $15.00 - $17.00/hour (based on experience) What We're Looking For: A people-person with a passion for customer service Strong communication and multitasking skills A team player who thrives in a fast-paced environment Experience in a veterinary or medical setting is a plus, but not required What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MVP. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * Demonstrated commitment to MVP core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $15-17 hourly Auto-Apply 37d ago
  • Bilingual (Spanish) Medical Front Desk

    Chenmed

    Front desk receptionist job in Kentucky

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. Conducts “love” calls, mails birthday and greeting cards to patients commemorating special events. Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. Clearly communicates information about ChenMed clinical personnel to patients and other individuals. Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. Participates in daily and weekly huddles to provide details on patients. Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. Other responsibilities may include: Maintains the confidentiality of patients' personal information and medical records. Reviews patients' personal and appointment information for completeness and accuracy. Transmits correspondence by mail, email or fax. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Exceptional customer service skills and passion for serving others Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems Knowledge of ChenMed Medical products, services, standards, policies and procedures Skilled in operating phones, personal computers, software and other basic IT systems Ability to communicate with employees, patients and other individuals in a professional and courteous manner Detail-oriented to ensure accuracy of reports and data Outstanding verbal and written communication skills Demonstrated strong listening skills Positive and professional attitude Knowledge of ChenMed Medical products, services, standards, policies and procedures Proficient in Microsoft Office Suite products including Excel, Word and Outlook Ability and willingness to travel locally and regionally up to 10% of the time Spoken and written fluency in English EDUCATION AND EXPERIENCE CRITERIA: High school diploma or equivalent education required Graduation from a nationally accredited Medical Assistant program preferred A minimum of 1 year of work experience in a medical clinic or similar environment required BLS for Healthcare Providers preferred PAY RANGE: $13.9 - $19.83 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $13.9-19.8 hourly Auto-Apply 60d+ ago
  • Office Worker

    Artech Information System 4.8company rating

    Front desk receptionist job in Corbin, KY

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Position:Office Worker Duration:3 +months Location: CORBIN ,KY 40701 Performs general clerical functions within the unit (including but not limited to billing, accounts receivable/payable, billing, ordering supplies, filing paperwork, data entry, or taking inventory) Qualifications share your resume asap with clerk exp or any exp related to health clerk or data entry Additional Information For more information, please contact Shubham 973-2954-595
    $47k-65k yearly est. 3h ago
  • Front Desk Receptionist/Scheduler

    Allergy, Asthma and Immunology, PSC

    Front desk receptionist job in Lexington, KY

    MEDICAL OFFICE HOURS: 8:00 am to 6:00 pm Monday 8:00 am to 5:00 pm Tuesday- Thursdays 8:00am to 1:00 pm - Friday Established medical office has a job opening for a front desk medical receptionist. Answering multi-line phone Scheduling patient appointments Verifying patient insurance eligibility Obtaining prior authorizations when required Checking patients in and out for appointments Collecting patient co pays Scanning medical documents into patients' electronic chart The individual MUST HAVE PRIOR MEDICAL RECEPTIONIST SUPERVISOR(Manager) EXPERIENCE IN A MEDICAL OFFICE SETTING, be skilled in multitasking, communication, problem solving and have experience working within a FAST-PACED medical environment. We offer competitive pay based on experience. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance Schedule: 8+ hour shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Medical Receptionists & Patient Registrars: 3 years (Preferred) View all jobs at this company
    $25k-33k yearly est. 12d ago
  • Hotel Front Desk Receptionist

    Laquinta Inn & Suites Florence Cincinnati Airport

    Front desk receptionist job in Florence, KY

    We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. The hours will be 3 pm-11 pm. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Must be able to stand on your feet for 8 hours during a typical shift Please only apply if you meet each of these criteria
    $26k-33k yearly est. 60d+ ago
  • Front Desk Receptionist

    360Care

    Front desk receptionist job in Louisville, KY

    This position is responsible for answering incoming phone calls, transferring calls, greeting customers and clients when calling or visiting corporate office. Responsibilities Monitor visitors' whereabouts within the building. Receive all incoming deliveries and sign. Monitor the telephone system, making sure it is operable daily during working hours. Maintain reception area. Distribution of overnight voice mail messages. Greet customers and clients verbally and/or personally. Maintain and monitor visitors' logs. Monthly hand prep of premium notices (Citizens, Integrity, Pre-Need, & United Liberty) for mailing. Monthly hand prep and stamp Dental checks for mailing. Monthly hand prep EOBs for mailing. Monthly hand prep annual statement (policyholders and agents) for mailing. Monthly hand prep lapse notices for mailing. Weekly prep bulletins (agents) for mailing. Assist on any and all corporate projects upon request. Shut down and activate daily telephone system. Maintain and monitor all corporate deliveries and sign. Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting suspected violations of law and Company policy. Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times. To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager. Reacts positively to change and performs other duties as assigned. Qualifications Ability to communicate orally and in writing. Strong telephone ethics. Thorough knowledge of all departmental procedures. Personal computer experiences, excel & word. Ability to function in stressful situations. Ability to adapt quickly to change. Operate office equipment. Pride in personal appearance. We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Us Foot and Ankle Specialists Careers

    Front desk receptionist job in Louisville, KY

    The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned): Greet patients upon arrival and address questions and concerns Answer incoming calls, provide information, transfer calls, and take messages as needed Schedule appointments and manage multiple provider calendars Register new patients and update existing patient demographics and financial information Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff Maintain and update patient records through data entry, faxing, and scanning Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items Review and update accounts receivable/payable changes since prior visits Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly Monitor office supply inventory, place orders, and coordinate equipment maintenance and service Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments Prepare and process daily reports, deposit slips, and upload financial records to shared files Review billing claims and denials; gather required information from providers or patients to resolve issues Support additional office tasks and projects as needed Front Desk Receptionist Required Skills and Experience: High School Diploma or GED equivalent 2+ years of administrative support experience in a medical environment preferred Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred Excellent customer service and interpersonal skills Ability to establish and maintain effective working relationships with patients, coworkers, and the public Strong communication, multi-tasking, and problem-solving skills Ability to thrive in a fast-paced and demanding work environment Strong attention to detail and a commitment to achieving high levels of patient satisfaction Ability to maintain confidentiality and uphold HIPAA compliance at all times Sound judgment and discretion in handling sensitive information Team-oriented mindset, flexibility, and a willingness to learn Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems Front Desk Receptionist Physical Requirements: The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly: Sit, talk, hear, and use hands to write, type, or operate office equipment Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell Perform repetitive motions, including reaching overhead and typing Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds Maintain peripheral vision, depth perception, and focus adjustments Front Desk Receptionist Benefits Offered: Health Insurance (Single & Family plans available) Life Insurance Disability Insurance 401(k) Plan with Company Match Employee Discount Program Paid Time Off (PTO) Paid Holidays #USFAS
    $25k-33k yearly est. 47d ago
  • Front Desk Dental Receptionist- Danville Family Dentistry

    Talent for Dental

    Front desk receptionist job in Danville, KY

    The Opportunity 🦷 Smile Bright with a New Career! Join Danville Family Dentistry 🦷 Position: Full-Time Front Desk Receptionist 💼 Schedule: Monday-Thursday (No weekends!) No Fridays in the Summer and 2 Fridays a month in the Winter 🌟 Why You'll Love Working With Us: Benefits That Care for You: Medical, Dental, Vision, 401(k) with match, Short-Term Disability, Life Insurance, Paid Vacation & Sick Days. Work-Life Balance: Your weekends are yours-every single one of them. Competitive Pay: Earn $14-$16/hour, based on your experience and skills. A Day In the Life Of 💬 What You'll Be Doing: As the welcoming face of our practice, you'll help create a warm, professional, and organized environment for our patients. Your day-to-day will include: Greeting and scheduling patients with a smile Managing patient records and accounts Handling billing, insurance verification, and claims Assisting with intake forms and appointment confirmations Coordinating referrals, payments, and insurance updates Overseeing petty cash and front desk operations This overview is not exhaustive. It's a snapshot of the key duties and benefits. What You'll Bring To The Table 🧠 What We're Looking For: Clear, confident communication A positive, can-do attitude and willingness to learn Team spirit with the ability to work independently Strong written and verbal skills Respect for confidentiality and patient privacy Detail-oriented multitasker who thrives in a fast-paced setting Experience Preferred: 1+ year in a similar role (but we're open to training the right person!) 💙 Our Mission: At Danville Family Dentistry, we treat every patient like family. Our goal is to deliver top-notch dental care in a friendly, comfortable setting where smiles are always welcome. 🚀 Ready to Make a Difference? If you're passionate about helping others and want to be part of a team that values kindness, professionalism, and growth-we want to meet you! 👉 Apply today and take the first step toward a rewarding career where your smile makes all the difference. We are an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All qualified applicants, regardless of personal characteristics, are encouraged to apply. This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.
    $14-16 hourly Auto-Apply 49d ago
  • Hotel Front Desk Receptionist

    Home2 Suites Dry Ridge

    Front desk receptionist job in Dry Ridge, KY

    Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $12.50 hourly Responsibilities: Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Work with the housekeeping staff to ensure rooms are ready for new guests General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Field customer complaints when necessary Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fact-paced environment Qualifications: 1+ year of hotel industry experience or related job preferred High school graduate, GED recipient, or equivalent Displays impeccable interpersonal, time management, organizational skills, and customer service skills Has experience answering telephone calls and troubleshooting stressful situations Has previous experience or working knowledge of Microsoft Office and reservation management systems Must be able to stand on your feet for 8 hours during a typical shift Please only apply if you meet each of these criteria About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.
    $12.5 hourly 13d ago
  • Medical Receptionist Level 3 (4010) DAK AMBULATORY SURGERY CENTE

    Lexington Clinic 4.4company rating

    Front desk receptionist job in Lexington, KY

    This position performs a scope of procedures or tasks usually focused on combining aspects of the clinical encounter such as: greeting patients, registration duties, expediting, scheduling, telephone triage, EHR work-list, chart prep and maintenance, filing, rooming patients, surgery scheduling, pre-authorization/pre-certification.; maintains positive relationships with patients, family members and other visitors, and fellow employees. Responsible for clinical, technical and clerical support associated with the scheduling of procedures within the clinic, as well as coordination of procedures off-site. PREFERRED QUALIFICATIONS: Formal training which will probably be indicated by a high school diploma or equivalent; experience working with the public; ability to maintain composure when confronted with fast-paced and stressful situations; pleasant attitude; neat appearance; excellent communication skills; excellent telephone communication skills; medical office experience preferred; computer skills/experience. CPR certification. PHYSICAL GUIDELINES: Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; motor coordination and complete manual dexterity; articulate speech; visual acuity; ability to hear. NOTE: This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job. LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)
    $26k-31k yearly est. Auto-Apply 21d ago
  • Front Desk Dental Receptionist

    Impact Employment Solutions

    Front desk receptionist job in Corbin, KY

    The Job Shop and Technical Staffing are looking to hire a Front Desk Dental Receptionist the Corbin, KY area. If you are interested please give us a call at ************ to discuss more details! Click "Let's get started" to apply now! EOE
    $25k-32k yearly est. 2d ago
  • Medical Office Receptionist

    Lifestance Health Group

    Front desk receptionist job in Louisville, KY

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Hours: 8:00 am - 4:30 pm EST Monday - Friday Location: 2550 Eastpoint Parkway, Louisville, KY 40223 Compensation: $ 18.50 - 19.50/hour, plus quarterly bonus/incentive potential LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree, preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
    $18.5-19.5 hourly Auto-Apply 32d ago
  • Front Desk Agent/Night Audit

    Northstar Hospitality 4.1company rating

    Front desk receptionist job in Lexington, KY

    The Hampton Inn Lexington Medical Center is seeking a thoughtful, dynamic and inventive individual to join our Front Office Team. We are seeking a part time Front Desk Agent to work our Night Audit position and to help lead and deliver a quality customer experience in Lexington's Medical Center Hampton Inn.The Front Desk Agent will have the following responsibilities: Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer systems. If you are a master of your craft and would like to be a part of a growing, motivated and results-oriented team that puts people first, apply today! Compensation: $12.00 - $13.00 per hour
    $12-13 hourly Auto-Apply 60d+ ago
  • Front Desk - Patient Coordinator

    Pacesetter Health 3.3company rating

    Front desk receptionist job in Louisville, KY

    Job Title: Patient Care Coordinator General Summary of Duties: Performs various non-clinical duties such as collecting copays, verifying insurance, collecting and updating patient information, checking patients in to be seen in a timely manner. Major Responsibilities/Tasks: 1. Obtain accurate information from the patients and ensure that all registration information is complete and insurance information is current. 2. Assist the patient as needed by explaining forms or portal registration processes. 3. Collect patient and insurance payments and reconcile collections daily. 4. Verify insurance benefits and document charts according to protocol 5. Provide information to patients regarding unpaid balances, collect prior balances and copays at the time of service. 6. Contact patients with outstanding balances by telephone to collect. 7. Scan records in the appropriate sections of patient charts and keep patient charts in the proper order. 8. Maintain the confidentiality of patient and company files and records by adhering to privacy and security guidelines 9. Maintain the organization and efficiency of the front office, including the office supply inventory. 10. Assist in covering the other front office positions in case of unscheduled absences. 11. Perform other related duties as directed or assigned. 12. Promptly and courteously answer phone calls and return messages. Education: High school graduation or GED. Experience: Minimum of one year of medical office experience. Mental and Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder. May require working under stressful working conditions. This description is intended to provide only the basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as the practice's needs evolve. Regular and predictable attendance is an essential function of every job.
    $25k-31k yearly est. 58d ago
  • Front Desk Coordinator - Full Time

    Project Restorix

    Front desk receptionist job in Louisville, KY

    Front Desk Medical Coordinator At RestorixHealth, our mission is simple…to restore health and improve the quality of life - and access to care - for patients with wounds. We are seeking a customer service driven Front Desk Medical Coordinator for our state of the art wound care facilities. Responsible for scheduling patients, precertification, insurance verification, charge entry and daily reconciliations, this position will wear many hats. Individuals who have found success in this role have had previous experience in medical coding, billing and/or pre-certification. The ideal candidate is tech savvy, self-motivated and works well independently and as part of a team. Ongoing training will provide you the tools to be successful in your role. Every position at Restorixhealth contributes to enhancing the lives of the patients we serve. You too, can be an integral part of our team, APPLY TODAY! What We Offer: Monday - Friday schedule, no weekends RestorixHealth is proud to provide employees with a comprehensive and attractive benefits program which includes the following: Medical, Dental and Vision Insurance Health Savings Account (with employer match) and Flexible Spending Accounts (General Purpose, Limited Purpose and Dependent Care) Employer-Paid Basic Life Insurance, AD&D and Short-Term Disability Voluntary Buy-Up Life Insurance (for self, spouse & children), Short-Term Disability and Long-Term Disability Voluntary Accident, Critical Illness and Hospital Indemnity Plans Employee Assistance Program Pet Care Discount Program Generous Paid Time Off and Paid Holidays 401(k) Retirement Plan (with employer match) Internal ongoing educational/training opportunities Competitive compensation Continuous coaching & mentorship What You'll Do: Schedule HBO Therapy or wound care visit, utilizing hospital software/systems as well as RXH's EMR system Book appointments appropriately based on time, staffing, equipment and supplies Confirm all registration information with the patient and or responsible party Verify specific insurance benefits and obtain preauthorization for wound care procedures Patient visit charge information to be provided by wound center personnel and provided to the respective billing/finance departments or entered directly into hospital charge entry systems in accordance with hospital policies and acceptable standards Perform daily patient schedule: charge entry reconciliations and account for all outstanding superbills Ensure patient satisfaction and provide professional patient and staff support Qualifications: High school diploma or equivalent Experience in front desk role in a hospital outpatient or medical practice setting preferred Intermediate Microsoft Office skills (Word, Excel, Outlook) Exceptional customer service skills, able to promote a positive environment. Ability to maintain confidentiality, per HIPPA regulations At RestorixHealth, we grow talent. When you join our team, you have the opportunity to develop your career based on your strengths and potential, including the possibility to move functionally, geographically, laterally and vertically. This is a career destination for engaged, caring, passionate and talented people who want to make a difference. We are the leader in the development and management of comprehensive wound healing and Amputation Prevention Center facilities. RestorixHealth is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status.
    $24k-30k yearly est. 60d+ ago
  • Front Desk Coordinator (Physical Therapy)

    Ellis and Badenhausen Ortho

    Front desk receptionist job in Louisville, KY

    Job Description Come join a team where People make the difference! We rely heavily on people with the right aptitude, attitude and entrepreneurial spirit to drive our success. Ellis & Badenhausen Orthopaedics, PSC is dedicated to providing the Louisville community with the highest quality of orthopedic service. We will ensure that patient care remains the focus of our medical practice by maintaining an experienced staff and by keeping on the forefront of medical technology and research. Position Title: Front Desk Coordinator (Physical Therapy) Reports to: Physical Therapy Director This position features: Generous pay and benefits including a 401k and profit-sharing plan! Specific PTFD Job Duties Greets individuals entering the physical therapy clinic. Provides directions, answers questions, and meets a variety of customer service needs. Answers a high volume of calls and maintains a rapid response rate according to clinic standards. Document information on calls received where required. Maintains detailed and accurate records regarding patient information, conversations and interactions. Accurately schedules patients for PT over the phone and as patient walks in from doctor's office. Completes appropriate paperwork and gathers insurance information to properly verify benefits for physical therapy. Obtains proper PT orders and medical records to initiate PT. Inputs patient and insurance data into the computer as needed. Utilizes statistical tools and reports using spread sheets, Track Via, etc... Manage, organize and update relevant data using database applications. Communicate and provide information to other EBEPSC departments as required for proper management of the patient plan of care and per billing guidelines. Properly file charts when clinician is finished with the treatment. Manage point of service payment collections (Co-pays, Co-insurances, payment on deductibles, and self pays). Properly operating the copy/fax machine Using Intergy scheduling software/EMR; scheduling appointments Scanning of patient information in the Intergy; scanning discharged patient charts Printing fee tickets for the next day Pulling charts, checking insurance authorizations, getting them ready for the next business day Making new charts for new PT referrals, checking benefits and getting authorizations for PT appts; checking DME benefits Balance and close a money collection journal at the end of each business day Utilizing email and Google chat for interoffice communication Cooperative work attitude toward co-employees, management, patients, visitors, vendors, and physicians Ability to promote favorable facility image with physicians, patients, insurance companies, and general public Ability to make decisions and solve problems We are an equal opportunity employer Ellis & Badenhausen Orthopaedics, PSC is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. Applicants must be eligible to work in the USA.
    $24k-30k yearly est. 30d ago
  • Front Office Receptionist

    Kaplan Barron Pediatric GRP

    Front desk receptionist job in Louisville, KY

    Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Training & development Vision insurance Kaplan Barron Pediatrics is Growing and Were Hiring! Were looking for a friendly, energetic Full-Time Front Office Receptionist to join our team and be the welcoming face of our practice. What Youll Do: Greet patients and families with a warm, positive attitude Answer phones, schedule appointments, and manage check-in/check-out Take accurate messages for providers Verify insurance and collect co-pays/balances Keep records organized and support general administrative tasks What Were Looking For: Outstanding communication and customer service skills Strong multitasker who thrives in a fast-paced environment Prior medical office experience preferred Experience with electronic health records is a plus What We Offer: Competitive pay Health, dental, vision benefits & 401K Paid time off If youre passionate about helping families and want to join a supportive, dedicated teamwed love to meet you!
    $24k-30k yearly est. 15d ago
  • Front Desk Specialist - No weekends, full benefits, pet insurance!

    Retina Associates of Kentucky

    Front desk receptionist job in Louisville, KY

    Title: Medical Receptionist (Patient Coordinator) Company: Retina Associates of Kentucky Travel: You will regularly travel to our other offices within 1 hour of Louisville. Please only apply if you are willing to travel on a regular basis. We do pay mileage reimbursement if using personal vehicle! Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off and Paid Holidays Paid Maternity Leave Competitive Base Pay Hours: Full Time Our office is open Monday-Friday 7:00am-5:30pm. Your shifts will fall within those hours. You may need to work a little earlier and/or later as needed. Requirements: High School Diploma or GED Equivalent Favorable result on Background Check Basic computer skills Strong customer service skills Excitement to learn and grow Essential Functions: Facilitate patient flow Verify medical and vision insurances Effectively communicate with patients, doctors, and managers Answer inquiries through phone, email, and in person requests Company: Retina Associates of Kentucky Job Title: Patient Coordinator Department: Ophthalmology Reports To: Patient Coordinator Supervisor Location: This position is located in Lexington, KY. SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients' time, as well as Doctor's time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager QUALIFICATIONS Ability to interact with all levels of employees in a courteous, professional manner at all times Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $24k-30k yearly est. Auto-Apply 34d ago
  • Medical Office Specialist

    Opportunitiesconcentra

    Front desk receptionist job in Louisville, KY

    Shift: M-F 1:30pm - 10pm Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans
    $24k-30k yearly est. Auto-Apply 18d ago
  • Receptionist/Front Office Coord.

    Sterling Health Care 4.3company rating

    Front desk receptionist job in Mount Sterling, KY

    Title: Receptionist/Front Office Coordinator Supervisor(s): Practice Manager Department: Administration The Receptionist/Front Office Coordinator is responsible for the coordination of administrative duties involved with a patient's visit to the office. Duties and Responsibilities * Ensure the patient entry is unlocked each morning. * Performs daily backup of computer system. * Prepares daily schedules for provider and nursing staff. * Pull daily patient charts, if applicable. * Answer phone and take care of caller's needs or route calls appropriately. * Make patient appointments, both within the clinic and for referrals. * Prepare mail, including maintain meter and ordering postage. * Maintain printer and copier supplies and change cartridges as needed. * Monitor office supplies and maintenance needs and make request for purchase to Supervisor when needs are present. * Register each patient and ensure a proper "check-in" process, including verification of personal and insurance information at each visit and that proper copays are collected and posted to account. * Perform "check-out" process to ensure physician's follow-up orders are carried out. * Perform the daily batch update. * Manage daily receivables. * Inform patients of delays. * Appropriately handles patient complaints. * Assist the medical provider as needed, including phone calls. * Shut down machines and lock patient entry the end of the workday. * Other duties as assigned. Knowledge, Skills and Abilities Required * Maintain patient confidentiality at all times * Be courteous and respectful to patients and co-workers at all times * Ability to work effectively with providers, staff and third-party payors * Ability to work independently, establish priorities, and coordinate work activities * Ability to work under pressure * Ability to use good judgment to accomplish goals Credentials and Experience Required * High School Diploma or GED Credentials and Experience Preferred * Experience in an outpatient clinical setting * Associates in Medical Office Administration * Dentrix Dental Software (for dental) Special Requirements Requires sitting, standing and walking for extensive periods of time. Requires working under stressful conditions or working irregular hours. Requires frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinic environment. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required. The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer. If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.
    $21k-27k yearly est. 10d ago

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Top 9 Front Desk Receptionist companies in KY

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