Front Desk Representative
Front desk receptionist job in San Diego, CA
Coldwell Banker West is a real estate company based out of Ocean Beach. Our company specializes in helping clients find and secure their ideal homes and properties. We are committed to providing exceptional service and personalized support to meet the unique needs of each client. Located at 1851 Cable Street, we strive to create a seamless and positive experience for every customer.
Role Description
This is a full-time role for a Resource Center Administrator. The role is located in Ocean Beach, CA.
The job description for our Resource Center Administrator is to be the main point of contact and assistance to our sales force. From hire to transaction, the RCA will help with training, troubleshooting, information support, and supplying the agent with templated marketing pieces for their business and every listing or sale.
To achieve the above mentioned, the RCA will have to be well versed in all company programs, work with the IT company for basic troubleshooting or system support for wifi, agent workstations, etc., run basic MLS reports to determine which agents to reach out and support with marketing and or simple reporting reminders. To be a support to the agents, within the guidelines and boundaries defined in RCA procedures.
The goal is to create a smooth work environment for the agent and ensure the company standards for marketing and reporting are being adhered to. We would like our newly on-boarded agents to be productive as soon as possible and not have to struggle with understanding our company infrastructure. We want to touch as many agents as possible, so they stay connected to the company. We need to build strong relationships with our agent base and keep them engaged with the company through meetings, trainings, and events. And we need a strong cheerleader in the office that exemplifies the company mindset and core values of excellence, ingenuity, awesomeness and home.
Qualifications
Phone Etiquette and effective Communication skills
Strong Customer Service skills
Ability to multi-task and manage time effectively
Proficient in Microsoft Office Suite and other administrative software
High school diploma or equivalent
Previous experience in real estate or a related field is a plus
Front Desk Receptionist
Front desk receptionist job in San Diego, CA
Job DescriptionFront Desk Receptionist (Contract) Onsite | Torrey Pines, San Diego, CA $20-25/hr | 3-Month Assignment (Potential for Extension) About the Role: BioPhase is seeking a detail-oriented and personable Front Desk & Office Coordinator to support day-to-day office operations at our client site in Torrey Pines. This role is ideal for someone who thrives in a dynamic, fast-paced environment and enjoys being the face of the company. You'll oversee front desk reception, facilities coordination, and general administrative support while ensuring a welcoming and efficient workplace for employees and visitors.Key ResponsibilitiesReception & Visitor Experience
Greet and assist guests, manage sign-ins, and issue visitor badges
Maintain a professional, organized lobby and front-of-house appearance
Coordinate deliveries, shipments, and temperature-sensitive materials
Office & Facilities Operations
Serve as the main contact for facility issues, repairs, and maintenance requests
Work closely with building management and vendors for upkeep and safety
Ensure shared spaces remain clean, stocked, and well-maintained
Office Management & Administration
Order and track office, kitchen, and breakroom supplies
Assist with new employee onboarding (badges, workspace setup, IT coordination)
Support internal events, meetings, and general office communications
Process invoices, track expenses, and maintain administrative records
Safety & Compliance
Enforce visitor and badge protocols
Support safety and emergency procedures as needed
Qualifications
3+ years of experience in office administration, facilities coordination, or operations (biotech or similar environment preferred)
Excellent organizational and multitasking skills
Strong communication and interpersonal abilities
Proficiency with Microsoft Office Suite
Service-oriented and proactive mindset
Ability to lift up to 25 lbs. and perform occasional physical office tasks
Schedule: Monday-Thursday, 7:00 AM-4:00 PM | Friday, 7:00 AM-2:00 PM
Type: Full-time, Onsite Contract (3 months, with potential to extend)
Front Desk Receptionist (Bilingual Tagalog) - Mira Mesa Blvd
Front desk receptionist job in San Diego, CA
Job Title: Front Desk Representative Reports To: Clinic Manager / Office Manager FLSA Status: Non-Exempt Employment Type: Full-Time / Part-Time Salary Range: $21.00 - $24.00 per hour ABOUT OPSAM HEALTH CENTERS At OPSAM Health, we are committed to making quality health care accessible and affordable for all members of our community across San Diego County. Founded on the principle that health care is a right, not a privilege, we serve diverse populations and focus especially on meeting the needs of the underserved.
If you're passionate about making a tangible difference, thrive in a dynamic setting, and believe in putting community first, then we're excited to hear from you.
POSITION SUMMARY:
The Front Desk Representative serves as the first point of contact for patients and visitors at our Federally Qualified Health Center (FQHC). This role is critical to creating a welcoming environment, ensuring efficient patient flow, and supporting clinic operations while maintaining compliance with federal, state, and FQHC regulations. The ideal candidate will possess excellent customer service skills, a detail-oriented approach, and the ability to handle sensitive information with confidentiality and professionalism.
KEY RESPONSIBILITIES:
Patient Reception and Customer Service:
* Greet patients, visitors, and staff in a friendly and professional manner.
* Assist patients with check-in and check-out processes.
* Provide information about clinic services, hours, and policies.
* Answer incoming phone calls, route calls appropriately, and take messages.
* Assist non-English-speaking patients by coordinating with interpreters as needed.
Appointment Scheduling and Management:
* Schedule, reschedule, and confirm patient appointments.
* Manage daily appointment logs and communicate changes to clinical staff.
* Ensure accurate entry of patient demographic and insurance information.
Administrative Support:
* Maintain organized patient records and ensure proper documentation.
* Verify insurance eligibility and assist patients with completion of forms.
* Collect and process front desk copays, ensuring accurate daily deposits and meticulous financial record-keeping.
* Coordinate with billing and medical records departments as needed.
Compliance and Regulatory Duties:
* Adhere to all HIPAA and FQHC confidentiality requirements.
* Follow established protocols for patient identification and consent.
* Assist with quality improvement initiatives, including patient satisfaction surveys.
Team Collaboration:
* Communicate effectively with clinical and administrative staff to ensure smooth clinic operations.
* Assist in maintaining a clean and organized front desk and waiting area.
* Support special projects, community outreach, or clinic events as needed.
QUALIFICATIONS
Education and Experience:
* High school diploma or equivalent required; some college preferred.
* Previous experience in a medical office, clinic, or customer service setting required.
* Experience working in an FQHC or community health setting is a plus.
Skills and Abilities:
* Excellent interpersonal and communication skills.
* Strong organizational and multitasking abilities.
* Proficient in Microsoft Office and electronic health record (EHR) systems; experience with eClinicalWorks or similar is preferred.
* Ability to maintain confidentiality and handle sensitive information professionally.
* Bilingual in English and Tagalog strongly preferred.
Physical Requirements:
* Ability to sit or stand for extended periods.
* Ability to lift or move up to 15lbs. occasionally.
Work Environment:
* Fast-paced, patient-centered clinic environment.
* Regular interaction with patients, staff, and community partners.
* Occasional evening or weekend hours may be required.
Compensation and Benefits:
* Competitive hourly rate based on experience.
* Comprehensive benefits package including medical, dental, vision, and 401K.
* Paid time off and holiday leave.
* Opportunities for professional development and career advancement.
Equal Opportunity Employer:
OPSAM Health is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Salary Range and Compensation
The salary range for this position is from $21.00 to $24.00 per hour. We reasonably expect to offer within this range, depending on skills, qualifications, and experience.
Front Desk Receptionist (Bilingual Tagalog) - Mira Mesa Blvd
Front desk receptionist job in San Diego, CA
Job Title: Front Desk Representative Location: San Diego, CA (MIRA MESA) Reports To: Clinic Manager / Office Manager FLSA Status: Non-Exempt Employment Type: Full-Time / Part-Time
Salary Range: $21.00 - $24.00 per hour
CENTERS
At OPSAM Health, we are committed to making quality health care accessible and affordable for all members of our community across San Diego County. Founded on the principle that health care is a right, not a privilege, we serve diverse populations and focus especially on meeting the needs of the underserved.
If you're passionate about making a tangible difference, thrive in a dynamic setting, and believe in putting community first, then we're excited to hear from you.
POSITION SUMMARY:
The Front Desk Representative serves as the first point of contact for patients and visitors at our Federally Qualified Health Center (FQHC). This role is critical to creating a welcoming environment, ensuring efficient patient flow, and supporting clinic operations while maintaining compliance with federal, state, and FQHC regulations. The ideal candidate will possess excellent customer service skills, a detail-oriented approach, and the ability to handle sensitive information with confidentiality and professionalism.
KEY RESPONSIBILITIES:
Patient Reception and Customer Service:
Greet patients, visitors, and staff in a friendly and professional manner.
Assist patients with check-in and check-out processes.
Provide information about clinic services, hours, and policies.
Answer incoming phone calls, route calls appropriately, and take messages.
Assist non-English-speaking patients by coordinating with interpreters as needed.
Appointment Scheduling and Management:
Schedule, reschedule, and confirm patient appointments.
Manage daily appointment logs and communicate changes to clinical staff.
Ensure accurate entry of patient demographic and insurance information.
Administrative Support:
Maintain organized patient records and ensure proper documentation.
Verify insurance eligibility and assist patients with completion of forms.
Collect and process front desk copays, ensuring accurate daily deposits and meticulous financial record-keeping.
Coordinate with billing and medical records departments as needed.
Compliance and Regulatory Duties:
Adhere to all HIPAA and FQHC confidentiality requirements.
Follow established protocols for patient identification and consent.
Assist with quality improvement initiatives, including patient satisfaction surveys.
Team Collaboration:
Communicate effectively with clinical and administrative staff to ensure smooth clinic operations.
Assist in maintaining a clean and organized front desk and waiting area.
Support special projects, community outreach, or clinic events as needed.
QUALIFICATIONS
Education and Experience:
High school diploma or equivalent required; some college preferred.
Previous experience in a medical office, clinic, or customer service setting required.
Experience working in an FQHC or community health setting is a plus.
Skills and Abilities:
Excellent interpersonal and communication skills.
Strong organizational and multitasking abilities.
Proficient in Microsoft Office and electronic health record (EHR) systems; experience with eClinicalWorks or similar is preferred.
Ability to maintain confidentiality and handle sensitive information professionally.
Bilingual in English and Tagalog strongly preferred.
Physical Requirements:
Ability to sit or stand for extended periods.
Ability to lift or move up to 15lbs. occasionally.
Work Environment:
Fast-paced, patient-centered clinic environment.
Regular interaction with patients, staff, and community partners.
Occasional evening or weekend hours may be required.
Compensation and Benefits:
Competitive hourly rate based on experience.
Comprehensive benefits package including medical, dental, vision, and 401K.
Paid time off and holiday leave.
Opportunities for professional development and career advancement.
Equal Opportunity Employer:
OPSAM Health is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Salary Range and Compensation
The salary range for this position is from $21.00 to $24.00 per hour . We reasonably expect to offer within this range, depending on skills, qualifications, and experience.
Auto-ApplyFront Desk Agent
Front desk receptionist job in San Diego, CA
Property Description
Paradise Point Resort and Spa is a picturesque, waterfront resort nestled on a private island in San Diego, California, offering a serene and idyllic work environment. As a job applicant, joining the team at Paradise Point Resort and Spa means being part of a premier luxury resort known for its stunning views, lush gardens, and world-class amenities. The resort boasts a range of exciting employment opportunities, from front-of-house positions to behind-the-scenes roles, providing a diverse and rewarding career path. With its focus on delivering exceptional guest service, Paradise Point Resort and Spa offers employees the chance to hone their hospitality skills while working in a breathtaking location. The resort is committed to fostering a positive and inclusive work culture, providing opportunities for growth and development, and creating a welcoming and supportive team environment. Joining the team at Paradise Point Resort and Spa presents a unique opportunity to be part of a prestigious resort that epitomizes relaxation, luxury, and unparalleled guest experiences.
Overview
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Summary:
Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized front desk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $23.75 - USD $25.00 /Hr.
Auto-ApplyFront Desk Coordinator - La Mesa, CA
Front desk receptionist job in La Mesa, CA
At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care.
The Opportunity:
We are seeking enthusiastic, results-driven Wellness Coordinator to join our team at The Joint Chiropractic. In this part-time role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You'll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available.
As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care.
Pay Range: $18 - $18.50 per hour (depending on experience)
Work Schedule: Flexibility to work Monday - Friday
Key Responsibilities:
Sales & Membership Conversion:
Actively promote and sell The Joint Chiropractic's Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors.
Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages.
Achieve individual sales goals by proactively engaging with patients and offering them personalized care options.
Customer Service & Patient Engagement:
Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive.
Build rapport and establish lasting relationships with patients, making them feel at home at every visit.
Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care.
Clinic Operations & Organization:
Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients.
Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor.
Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate.
Administrative Support:
Assist patients in completing necessary paperwork and ensure all forms are processed correctly.
Manage incoming calls, answering questions, and scheduling appointments as needed.
Maintain patient records with attention to detail, ensuring confidentiality and accuracy.
Teamwork & Marketing:
Participate in marketing and sales initiatives designed to attract new patients to the clinic.
Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business.
Qualifications:
Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment.
High school diploma or equivalent (Associate's degree or higher preferred).
Positive, upbeat attitude with a passion for helping others and driving sales.
Strong sales abilities, confident in presenting and closing memberships and service packages.
Willingness to learn, grow, and contribute to a high-performing sales culture.
Ability to work weekends and evenings as needed.
Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office.
Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
Ability to lift up to 50 pounds.
Previous office management or marketing experience a plus.
Why Join Us?
Competitive pay with performance-based incentives.
Work in a positive, team-oriented environment focused on wellness and customer satisfaction.
Opportunities for career advancement and growth.
Be part of a nationwide movement to make chiropractic care accessible and affordable to all.
If you're ready to take your sales skills to the next level while making a positive impact on patients' health, we'd love to hear from you!
Auto-ApplyHotel Front Desk Positions
Front desk receptionist job in San Diego, CA
Greet guests as they arrive and check them into their rooms
Process guest payments and make necessary adjustments
Answer phones and respond to guest inquiries
Communicate with housekeeping and maintenance to ensure guest rooms are clean and in working order
Assist with special requests and accommodations as needed
Maintain accurate records of room availability and guest accounts
Perform night audit duties including balancing the day's transactions and preparing reports
Front Desk Recepcionist Bilingual
Front desk receptionist job in San Diego, CA
Job DescriptionBenefits:
401(k)
Employee discounts
Free uniforms
Paid time off
Welcome! For over 12 years, we've been proudly providing ground transportation services to travelers in Southern California. Currently, we're on the lookout for friendly front desk receptionists to join our team. Proficiency in Spanish and English is required, but you don't need to be an English expert as most of our travelers come from Mexico. We value reliability and are specifically seeking individuals aged 25 and older. Our location at the San Ysidro port of entry. If you believe this job is the right fit for you or if you have any questions, please don't hesitate to reach out. We look forward to hearing from you!
Bienvenido! Desde hace ms de 12 aos, nos enorgullece brindar servicios de transporte terrestre a viajeros en el sur de California. Actualmente, estamos en busca de amables recepcionistas para unirse a nuestro equipo. Se requiere dominio del espaol e ingls, aunque no es necesario ser un experto en ingls, ya que la mayora de nuestros viajeros provienen de Mxico. Valoramos la confiabilidad y estamos especficamente buscando personas de 25 aos o ms. Nuestra ubicacin en el puerto de entrada de San Ysidro. Si crees que este trabajo es adecuado para ti o si tienes alguna pregunta, no dudes en ponerte en contacto. Esperamos saber de ti pronto!
Job Summary
We are seeking an Front Desk Associate to join our team! As an Front Desk recepcionist, you will answer the phones, direct calls, and handle customer sales and questions. You will also be filing paperwork, making copies, faxing documents, and mailing information out to customers, as needed. The ideal candidate has excellent customer service skills, experience working in an office environment, and strong organizational skills.
Responsibilities
Answer phones, assist customers with questions, and direct calls
Process incoming paperwork, make photocopies, and file paperwork
Sort mail and distribute it to the appropriate places
Maintain records, either physical or electronic, of business transactions
Qualifications
Great customer service skills
Strong Communication Skills
Strong organizational and time management skills
Familiarity with computer programs
Dental Front Office
Front desk receptionist job in San Diego, CA
Job Description
We're looking for an experienced Dental Front Office Coordinator to join our welcoming practice in Carmel Valley (92130).
Torrey Del Mar Dentistry is a newly remodeled, modern office known for its caring team and loyal patients who've trusted us for years.
The right person will have at least 2 years of dental front office experience
A solid understanding of PPO/fee-for-service insurance
A genuine passion for helping patients. You'll handle check-in and check-out, scheduling, insurance verification, presenting treatment plans, and coordinating care with our clinical team.
If you're dependable, professional, and enjoy being part of a supportive team that values quality over quantity, we'd love to meet you.
Skills:
General Practice
PPO
Dentrix
Treatment Planning
Dexis
Claims/Appeals
TMJ
Billing
Insurance
Scheduling
Benefits:
Dental
401k
Bonuses
Compensation:
$25-$30/hour
Front Desk Agent
Front desk receptionist job in San Diego, CA
Why us?
At Hotel La Jolla, CURIO Collection by Hilton , we're more than just a place to stay we're a destination rooted in the effortless charm and coastal beauty of La Jolla Shores. As part of Hilton's handpicked Curio Collection, we deliver personalized, memorable experiences in a setting that's both refined and relaxed.
Joining our team means becoming part of a close-knit, hospitality-driven culture where your voice matters, creativity is encouraged, and excellence is the standard. Whether you're welcoming guests at the front desk, preparing vibrant cuisine at Sea & Sky, or working behind the scenes to create seamless operations, you're contributing to something truly special.
Here, we don't just offer jobs we cultivate careers, foster individuality, and celebrate the unique energy each team member brings. If you're passionate about hospitality, inspired by coastal living, and ready to help us redefine the guest experience one thoughtful detail at a time. We'd love to meet you!
Job Overview
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
None required
Knowledge/Skills
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Salary USD $18.00 - USD $19.00 /Hr.
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Escondido, CA
Salary: $20-$25 DOE
The Administrative Assistant ensures the smooth operation of the front office, supports staff with travel and scheduling needs, and manages supplies, mail, and packages. This role requires strong organizational skills, attention to detail, and the ability to provide professional service to employees, visitors, and vendors.
Key Responsibilities
Open and secure the office daily, including doors, HVAC, and lighting.
Greet visitors, verify identification for first-time guests, manage the Visitor Log, and issue badges.
Answer and screen phone calls for Executives.
Maintain a clean, organized front office and desk area.
Update the Master Calendar with staff absences and jobsite assignments.
Coordinate with janitorial services and ensure common areas are tidy.
Arrange flights, hotels, and car rentals for staff (excluding Executives), ensuring project manager approval.
Save and organize travel reservations and requests as PDFs; print hard copies as needed.
Track travel expenses in spreadsheets and file documentation until invoices are received.
Process PayPal and AMEX charges according to company procedures.
Maintain updated contact lists and the Master Project List.
Provide document support such as laminating when required.
Distribute mail and prepare purchase requisitions for office, kitchen, and safety supplies.
Monitor inventory and order supplies from approved vendors, comparing pricing when appropriate.
Log orders, attach packing slips, and reconcile invoices before forwarding to Accounting.
Manage incoming and outgoing packages, including scheduling pickups and notifying recipients.
Keep kitchen stocked and organized.
Work closely with the HR team to ensure smooth execution of administrative processes and assist with special projects when required.
QUALIFICATIONS
Education & Experience
High School Diploma, or equivalent.
Prior administrative or office support experience preferred.
Familiarity with scheduling, travel coordination, and supply management is a plus.
Skills
Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
Strong organization and record-keeping abilities.
Professional communication skills, both verbal and written.
Ability to prioritize tasks and manage multiple responsibilities effectively.
Attention to detail and discretion in handling confidential information.
Physical Requirements
Ability to perform routine office tasks and maintain a tidy workspace.
Comfortable handling and packages; must request assistance for heavy items.
BENEFITS
Competitive Rates
Medical
Dental
Vision
401k
*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice based on the needs of the department and company. To perform this job successfully, the perfect candidate will possess a proficient level of the knowledge, skills and abilities listed within this description. Please note, this document does not create an employment contract, implied or otherwise with the company.
Overnight Front Desk Agent
Front desk receptionist job in San Diego, CA
Join the dynamic and diverse team at La Jolla Beach & Tennis Club, Inc., where tradition meets opportunity. Our family of properties includes the iconic La Jolla Beach & Tennis Club, a private oceanfront club with world-class tennis courts and direct beach access; the inviting La Jolla Shores Hotel, a beachfront getaway beloved for its relaxed coastal charm; and the internationally acclaimed Marine Room, celebrated for its fine dining and dramatic surfside views.
These landmark destinations are cherished La Jolla institutions, built on a legacy of family values, exceptional service, and a deep commitment to our community. As part of our team, you'll enjoy a supportive and collaborative work environment, competitive pay, outstanding benefits, and the chance to grow your career in a setting as inspiring as the coastline we call home. Whether you're starting your career or ready to take it to the next level, we're passionate about helping our employees thrive in one of California's most beautiful destinations.
What we offer:
Free daily meal and salad bar
Benefits including: Medical, Dental, Vision, 401K (based on employment status)
Paid vacation, sick, and holiday time
Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
Property retail shop and hotel discounts
$500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club
What we ask:
Consistently provide professional, attentive, and genuinely friendly service
Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests
Hourly Rate
$23.50
Summary
The Overnight Front Desk Agent completes front desk duties by checking in/out guests and acts as a standing concierge service. The Overnight Front Desk Agent provides quality, 4 Diamond Service to guests that meets or exceeds expectations by anticipating guest needs, always maintaining a polite, friendly, professional demeanor.ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintains knowledge of current room types, rate structures, and features.
Takes and processes individual reservations.
Makes sure the guest feels well served.
Checks guests in and out while following 4 Diamond Service standards. Fills out appropriate forms for payment and posts information to computer system.
Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
Reads the Communication Book and makes relevant entries.
Dispatches daily maintenance calls and work request orders to Engineering.
Assists members and guests with items such as property amenities, directions, information about the area, etc.
Updates reservation system when reservations have been booked or canceled.
Uses voicemail, walkie talkies, and pagers at appropriate times.
Handles cash and charge transactions, maintains accurate records and balances at the end of each shift.
Balances bank at the end of each shift.
Informs housekeeping of checkouts and new arrivals.
Informs the proper channels (Housekeeping, Guest Booth and the AGM) of new arrivals, VIP arrivals etc.
Assist PBX operators during staffing shortages, periods of high volume or as needed.
Other duties may be assigned.
Qualification Requirements:
High School diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of educa tion and experience. Previous hotel/front desk/admin experience required. OPERA experience preferred.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports, and correspondence. Ability to speak effectively in English to customers, members, employees, guests, and the general public.
Ability to deal with problems involving several concrete variables in standardized situations. Ability to work in an efficient and professional manner with members and guests under limited supervision.
Must constantly lift and/or move up to 10 lbs. and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and the ability to adjust focus.
Schedule:
This company operates seven days a week, 24 hours a day. Shifts will generally be rotated unless you were hired for a specific shift, as much as possible to be fair to everyone. At times it may be necessary to move you from your accustomed shift if business or task assignments demand. In addition, it should be understood that business needs determine the number of hours that you work.
LJBTC INC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Dental Front Office
Front desk receptionist job in San Diego, CA
Job Description
Respected Pediatric & Orthodontic Private Dental Practice seeking Front Office/Insurance Coordinator to join our Dynamic team of dental professionals. This is a Full Time position.
What we are Looking for in our Team Member
· · An energetic, outgoing and positive personality
· · Great with patients and parents.
· · Willing to be trained
· · Be able to create an at ease environment for patients and parents
· · Team player
· · Professionalism
· · Confidence in their skills
· · Able to use dental software for our paperless office (Dolphin Management experience is a Plus)
Duties include but are not limited to:
· Check in and out patients
· Notify and communicate with back office team
· Explain future necessary appointments
· Discuss schedule and Appropriately schedule patient
· Take Payments
· Answer Phones
•Appointment scheduling and patient communication through phone, email, and patient outreach software
•Plan and coordinate insurance benefits as well as appointments
•Work collaboratively with dentist and office manager to create a seamless experience for patients
•Maintain a clean environment to ensure patient safety
•Perform general office duties and other duties as required
•Dolphin and Dentrix experience is a plus
•Dental Knowledge
Compensation rate is negotiable upon interview and experience.
We are a strong passionate team that strive for excellence and are willing to train the right person that has the confidence in learning new skills and expanding their knowledge working alongside Our Dentist and Orthodontist.
Skills:
Pediatric
Billing
Insurance
PPO
Treatment Planning
Scheduling
Dentrix
Dolphin
Orthodontic
Benefits:
Medical
Vision
401k
PTO
Bonuses
Compensation:
$18-$25/hour
Front Desk Agent / Courtyard by Marriott Little Italy Hotel
Front desk receptionist job in San Diego, CA
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep front desk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in Front Desk Operations
In-depth knowledge of hotel Front Desk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
Front Desk Agent
Front desk receptionist job in San Diego, CA
Job Description
As a Front Desk Agent at Ramada Suites San Diego, you will be the first point of contact for guests, providing them with a warm welcome, efficient check-in/check-out services, and assisting them throughout their stay. Your role is vital in ensuring an excellent guest experience by delivering high-quality customer service and maintaining a positive, friendly attitude at all times.
Key Responsibilities:
Guest Services:
Greet and welcome guests upon arrival.
Handle check-in and check-out processes efficiently and professionally.
Respond to guest inquiries, concerns, and requests in a timely and courteous manner.
Provide guests with information about hotel services, local attractions, and dining options.
Manage guest reservations, ensuring accurate information and availability.
Administrative Duties:
Process payments and maintain accurate records using the hotel's property management system.
Answer phone calls, direct them as needed, and handle reservation inquiries.
Maintain an organized and clean front desk area.
Coordinate with housekeeping and maintenance staff to meet guest requests.
Problem-Solving:
Address and resolve guest complaints or issues, escalating to management when necessary.
Act as a liaison between guests and hotel staff to ensure smooth communication and problem resolution.
Security and Safety:
Monitor security and report any suspicious activity or safety concerns.
Ensure compliance with hotel policies, procedures, and brand standards.
Requirements:
High school diploma or equivalent.
Previous hotel front desk or customer service experience is preferred but not required.
Strong communication and interpersonal skills.
Proficiency with computers and hotel property management systems (experience with Hilton's PEP system is a plus).
Ability to multitask, stay organized, and handle stressful situations calmly.
A friendly and positive demeanor, with a commitment to excellent guest service.
Flexibility to work various shifts, including weekends, holidays, and nights.
Benefits:
Health, dental, and vision insurance (full-time employees).
Paid time off and holiday pay.
Employee discounts on hotel stays at Hilton-branded properties.
Opportunities for professional development and career advancement within the company.
Front Desk Agent
Front desk receptionist job in San Diego, CA
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Responsible for multi tasking which includes market and valet services. Both are additional ways to make tips.
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Sat Sun Mon Spa Front Desk
Front desk receptionist job in San Diego, CA
Job Title: Front Desk Department: Various Reports to: Site Director Job Type: Non-Exempt A new name and a compelling charter for a proven team of experts. Arch Amenities Group was formed through the strategic acquisition of preeminent providers of hospitality and wellness-led amenity management entities, bringing together trusted leadership and innovative solutions.
Arch Amenities Group proudly operates today with the vision to help maximize the potential of space and the well-being of people through a full spectrum of amenity management and consulting services for commercial and residential properties, including spas, fitness centers, meetings and events spaces, private clubs and communities, pools and more. Our mission: be a partner in creating and activating spaces, delivering exceptional wellness-centered experiences for customers through elevated service, innovative products and programming, and world class technology.
The Arch in our name signifies the connections we forge between individuals to elevate amenities and experiences, spaces to their highest potential and between owners and operators to optimal engagement, utilization and revenue.
Job Summary:
The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness.
Key Responsibilities:
* Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
* Adheres to policies of the facility and Arch Amenities Group.
* Reports any incident or accident to the Facility Manager.
* Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
* Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
* Maintains a monthly inventory of supplies and or products, when applicable.
* Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
* Helps ensure the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
* Greets each and every guest with a smile and direct eye contact.
* Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
* Uses time efficiently throughout shifts by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area.
* Keeps the area clear of clutter and personal effects.
* Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication books.
* Informs facility manager of any member, guest, or facility issues.
* Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable.
* Receives payments for goods and services and properly accounts for the money.
* Reconciles daily sales, deposits, and receipts, when applicable.
* Assists staff with lifting and storing facility equipment, furniture, and products to help maintain the facility and prepare for special events.
* Additional duties as assigned.
Qualifications:
* High School diploma but college degree preferred.
* Customer service experience
* Previous experience handling money
* Excellent communication, customer service skills, and work ethic
* Efficient, well organized, and able to handle a variety of duties simultaneously
* Professional manner, discretion, and appearance Excellent verbal and written skills
* Energetic, enthusiastic and motivational
* Strong team player
* Proficient in appropriate computer skills and office equipment
* Ability to lift 25 lbs.Availability to work nights, weekends and holidays
* Availability to stand for long periods of time
* This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
* The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
Essential Function
Seldom
Occasionally
Frequently
Stationary Position -- Sitting or Standing
X
Active Position -- Walking, jogging, running
X
Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate
X
Climb/Balance -- Stairs, ladders, ropes, equipment, beams
X
Stoop/kneel/crouch or crawl -- Position self, move
X
Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information
X
See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more
X
Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.
X
DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.
Front Desk Agent
Front desk receptionist job in San Diego, CA
Job Details SAN DIEGO, CA $18.00 - $18.00 HourlyDescription
The Front Desk Agent is responsible for ensuring a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay.
What will I be doing?
As a Front Desk Agent, you would be responsible for performing including but not limited to the following tasks to the highest standards:
Detailed Job Duties
Provide superior service to our customers (internal and external) at all times. Follow Hotel etiquette guidelines as mandated on the employee staff guide.
Check in guests at front desk, confirming and entering appropriate information by asking for an ID card and credit card.
Check guests out and ensure billing is correct.
Solicit guest comment cards at every opportunity.
Run various computer reports at the beginning and end of the shift (checklist, Guest Folio, etc.)
Take payments, post charges, enter amounts into computer, and balance accounts at end of shift.
Answer a variety of questions from guests, and handle routine problems, referring more unusual or difficult problems or complaints to supervisor or other appropriate staff members.
Relay guest maintenance requests through Maintenance Connection and follow up with guest after 20 minutes.
Relay guest housekeeping requests by calling the Housekeeping department and follow up with the guest after 20 minutes.
Answer phone calls within 3 rings and transfer calls to appropriate department or person.
Computer training and knowledge of how hotel reservations works.
Understand and be able to make a walk-in reservation.
Maintain knowledge of daily activities in and around the hotel and City area.
Handle emergencies that arise when on duty alone, notifying appropriate personnel.
Assist in general maintenance and inventory of Front Office equipment and supplies and cleanliness of the Front Desk, PBX and reception area.
Assist Bell and Valet when appropriate.
Cross-train with other departments and be able to cover shifts (as necessary)
Perform other tasks as assigned by the Front Office Manager, or Front Desk Supervisor
Other duties as assigned.
Specific Job Knowledge, Skill and Ability
You must possess the following knowledge, skills and abilities and be able to explain and demonstrate that you can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Qualifications
Qualifications
Microsoft Office and ONQ knowledge (Hilton), Lightspeed (Marriott), Opera (IHG)
Minimum of 1 year in Front Desk Agent.
Ability
Ability to work flexible schedule to include weekends and holidays as needed.
Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
Ability to work under pressure and deal with stressful situations during busy periods.
Ability to accomplish necessary tasks on a computer.
Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms.
Requires standing and walking 95% of workday.
The employee must have the ability to sit, stand, walk, talk, and hear.
The employee is expected to bend, stoop, squat, kneel, climb and crawl, depending upon work tasks, and to lift up to 50 pounds given the materials moved and tools used.
Specific vision abilities required by this job include close vision, and the ability to adjust focus.
Education
Any combination of education, training or experience that provides the required knowledge, skills and abilities. High School graduate or equivalent required.
Front Desk Agent | Palihotel San Diego
Front desk receptionist job in San Diego, CA
We're looking for a friendly Front Desk Agent to provide our world famous trusty service. From the check-in process and a warm welcome to fielding ongoing inquiries and requests, our Front Desk Agents play a crucial role in providing a memorable guest experience.
ABOUT PALIHOTEL SAN DIEGO:
Palihotel San Diego is a vibrant and bustling mainstay located in the heart of San Diego's Gaslamp Quarter. Featuring 122 guest rooms, Palihotel San Diego brings a youthful, design-centric offering to San Diego's hotel landscape, showcasing a preppy, nautical-inspired charm, and complete with Saint James French Diner restaurant and bar and a guest-exclusive roof deck offering daily social hour and the best views of the city. If you're passionate about creating genuine connections, thrive in a dynamic hospitality environment, and find joy in elevating guest experiences, we invite you to join our team at Palihotel San Diego!
THE TASK AT HAND:
Taking care of guests, from leading the check-in/check-out process, to billing, confirming contact information, and fielding questions throughout a hotel stay
Being a savvy guide that's ready to share a wealth of information on the hotel, amenities, and neighborhood.
Communicating in a friendly, positive way to create a warm environment amongst colleagues and a great experience for guests.
Building memorable relationships with hotel guests in line with our service standards
Bringing personality and clarity to the registration process and guest arrivals as well as check-out, listening to guest feedback, and settling folios.
Fielding phone calls, emails, and other guest inquiries in a timely, friendly, and trusty manner.
Inputting guest information and payments into hotel software systems, such as Opera.
Collaborating with the sales and operations teams to ensure a smooth experience for all guests.
Proactively identifying guest needs and finding ways to surprise and delight patrons so they become repeat customers.
Maintaining a keen eye for detail, whether it be a book out of place or a guest that needs assistance.
Politely enforcing established policies and procedures.
Effectively communicating guest requests or issues to the Front Desk Manager, Housekeeping, or Engineering, Conducting walkthroughs for safety, security, and overall cleanliness.
Performing safety duties and adhering to predetermined protocols in the event of an emergency situation.
Lending a hand as required by other departments to ensure a safe, smooth operation that's enjoyable for guests and fellow coworkers.
WHAT WE'RE LOOKING FOR:
Must possess a positive attitude.
Must be energetic and outgoing.
Must be service oriented.
Must be a team player.
Must be able to multi-task.
Must possess excellent interpersonal, analytical, and organizational skills.
Must have knowledge of basic arithmetic.
Must have the ability to input data and access information on the computer.
Must be able to work a flexible schedule and shifts - weekends & holidays as needed.
Flexible schedule- must be available to work a variety of shifts.
Minimum two years of experience within guest reception or a similar position preferred, preferably a luxury hotel setting.
Fluency in English both verbally and non-verbally.
Provide legible communication and directions.
Ability to input and access information in the property management system/computers/point of sales system.
Ability to perform job functions with attention to detail, speed and accuracy.
Ability to prioritize and organize.
Be a clear thinker, remaining calm and resolving problems using good judgment.
Follow directions thoroughly.
Understand guest's service needs.
Work cohesively with co-workers as part of a team.
Work with minimal supervision.
Maintain confidentiality of guest information and pertinent hotel data.
Must be able to stand for long periods of time.
Must be able to push, pull or lift up to 25 lbs.
Requires mobility and prolonged standing, walking, bending and lifting up to 30 lbs.
Minimum two years of experience within guest reception or a similar position preferred, preferably a luxury hotel setting.
WHAT'S IN IT FOR YOU:
A competitive compensation package including medical, dental, vision, and life insurance.
401(k) retirement plan (future you will love this one!)
Paid time off, holiday pay, and sick pay when you're under the weather.
Career advancement in an organization committed to helping star employees thrive.
There's also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
Professional development that sets you up for success across multiple hospitality career paths.
A collaborative work environment where your creative ideas can come to fruition.
Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
Hands-on training with a nimble team.
Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
Privacy Notice:
For information on the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws, please go to the Palisociety Careers page at ******************* and ******************** to view the notice.
For more information, visit ******************* or follow @palisociety
For more information, visit lepetitpali.com or follow @lepetitpali
For more information, visit ******************** or follow @arrivehotels
We are an E-Verify Employer/Somos un empleador de E-Verify.
Front Desk Agent
Front desk receptionist job in Chula Vista, CA
The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel.
Compensation: $17.50 per hour Responsibilities
Welcomes guests in a friendly, prompt and professional manner.
Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner.
Up-sells rooms whenever possible to maximize hotel revenue.
Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank.
Issues, controls and releases guest safe-deposit boxes.
Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
Qualifications
1-2 years customer service experience.
Ability to stand for 8 hours
Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.
Benefits/Perks
Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
We offer an excellent travel discount program.
Opportunity to grow, we promote from within
Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company. Compensation: $17.50 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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