Front desk receptionist jobs in Lexington, KY

Job Description Data Entry Lexington, KY 6 months, temporary to permanent We are seeking a detail-oriented and motivated Data Entry Administrator to join our team in Lexington, KY. This role plays a crucial part in ensuring the accuracy and efficiency of data processing within our organization. The successful candidate will be responsible for collecting, processing, and classifying documents while maintaining a high standard of data integrity. Key Responsibilities: Collect, process, and classify documents accurately. Engage in outbound correspondence with clients regarding processing inquiries. Work with both hardcopy and electronic documents. Document, sort, and image files and forms efficiently. Create database information and identify relevant documents. Organize documents according to information classifications and contract requirements. Verify data accuracy and ensure proper transmission of documents. Qualifications: Minimum typing speed of 45 words per minute. Proficient in computer skills, including Microsoft Word, Excel, and basic software applications. Excellent attention to detail and a strong sense of urgency. Able to thrive in a fast-paced work environment. High School Diploma or GED is required. Strong communication skills, both written and verbal. Minimum of 1 year of experience in a data entry or administrative role. Must be able to pass a background security clearance. Work Environment: This position is on-site in Lexington, KY, USA. The work schedule is Monday through Friday, from 9:00 AM to 5:30 PM, with a 30-minute lunch break. Paid training will be provided for 1.5 to 2 months. Call to Action: If you are a detail-oriented individual looking to contribute to a dynamic team, we encourage you to apply! Click the "Apply" button to submit your application. For any inquiries, please reach out to us through the application portal. We look forward to hearing from you!

At Capital Plaza Hotel, we believe in creating memorable guest experiences “From Our Family to Yours.” As the first face our guests see, the Front Desk Attendant plays a vital role in making every stay exceptional. If you are welcoming, professional, and passionate about hospitality, we'd love for you to join our team. Compensation and Benefits: $12.00 - $13.00/ per hour. Full-time team members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and numerous other employee discount benefits through our HR provider LL Roberts. What You'll Be Doing: As a Front Desk Attendant, you will: Welcome and check in guests with warmth, professionalism, and efficiency Manage reservations, room assignments, and payments using our property management system Provide guests with helpful information about hotel amenities, policies, and the local area Handle guest inquiries, requests, and complaints with positivity and problem-solving skills Collaborate with housekeeping and maintenance teams to ensure seamless service Keep accurate records of room availability, charges, and guest accounts Maintain a clean, organized, and hospitable front desk area Uphold our service promise: delivering exceptional experiences every step of the way What We're Looking For: High school diploma required; hospitality or customer service experience preferred Strong computer skills (Microsoft Word, Excel; hotel reservation systems a plus) Positive personality with great communication and teamwork skills Dependable, detail-oriented, and proactive problem solver Flexible to work 1st shift, 2nd shift, weekends, and holidays Ability to stand for long periods, bend, lift up to 40 lbs, and thrive in a fast-paced environment Why You'll Love Working with Us! Be part of a supportive, people-focused team (we love people-guests and coworkers alike!) Gain hands-on hospitality experience in a respected local hotel Opportunities to grow within Taylor Hospitality's family of properties Competitive pay and team-oriented work environment Ready to be the face of Capital Plaza Hotel? Apply today and bring your positive energy, hospitality spirit, and passion for people to our team. Additional Information: Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About the Company: Up to Par Management | Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.

Job Description Now Hiring: Front Desk & Billing Liaison Full-time | Patient-Facing Role | Medical Office Environment Do you have a passion for helping people and a talent for organization? We're looking for a Front Desk & Billing Liaison to be the welcoming face of our clinic - ensuring each patient's experience is smooth, friendly, and efficient from check-in to check-out. This role is ideal for an individual who enjoys balancing front-office coordination with patient communication and billing support in a fast-paced medical setting. About the Role As our Front Desk & Billing Liaison, you'll be the first point of contact for patients - greeting them, managing check-in/check-out, answering calls, and keeping our clinic running smoothly. You'll also serve as a bridge between patients and the billing department, helping explain charges, answer payment questions, and promote understanding with compassion and professionalism. What You'll Do Greet patients, verify insurance information, and collect co-pays or fees. Schedule follow-up appointments and coordinate documentation for outside providers. Maintain accurate patient files, both electronic and paper. Assist patients with billing questions and payment plan options. Respond to pharmacy inquiries and direct clinical questions to the appropriate staff. Support administrative and clinical tasks such as faxing, scanning, and supply management. What We're Looking For High school diploma or equivalent required; additional medical office training a plus. Previous front desk, billing liaison, or healthcare office experience preferred. Excellent communication and customer service skills. Calm, empathetic demeanor when discussing patient billing or sensitive matters. Proficiency with patient management systems (Athena experience a plus). Strong attention to detail and ability to multitask in a busy setting. Why Join Us Work in a compassionate, patient-centered clinic environment. Gain valuable experience in both front-office and billing operations. Be part of a supportive team that values professionalism, respect, and collaboration. Competitive pay and growth potential in a thriving medical practice. How to Apply Ready to bring your organizational and people skills to a rewarding healthcare setting? Submit your resume and a short note about your interest in this role. Join our mission to make every patient visit a positive and professional experience! Job Posted by ApplicantPro

The Hampton Inn Lexington Medical Center is seeking a thoughtful, dynamic and inventive individual to join our Front Office Team. We are seeking a part time Front Desk Agent to work our Night Audit position and to help lead and deliver a quality customer experience in Lexington's Medical Center Hampton Inn.The Front Desk Agent will have the following responsibilities: Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer systems. If you are a master of your craft and would like to be a part of a growing, motivated and results-oriented team that puts people first, apply today! Compensation: $12.00 - $13.00 per hour

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. JOB SUMMARY The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $18.05 - $19.50/hour Location: 1030 Monarch Street Ste 100 Lexington, KY 40513 DUTIES & RESPONSIBILITIES Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Professionalism and Decision-making Responsibilities: Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company. Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem. Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs. Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff. Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-SA1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $13 hourly Responsibilities: General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Connect with the housekeeping department to ensure guest accommodations are ready Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Handle customer complaints as necessary Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: Has experience answering telephone calls and troubleshooting stressful situations 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Excellent time management skills, organizational skills, customer service skills, and interpersonal skills High school diploma, GED, or equivalent Exhibits working knowledge of Microsoft Office and reservation management systems PEP reservation system preferred. Must be able to stand on your feet for 8 hours during a typical shift About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Camping World is seeking a Receptionist for our growing team. Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor to providing a meaningful customer experience. We are looking for someone with a proven track record and desire to grow within our organization. What You'll Do: First point of contact for customers Greet and welcome customers Set tone for a positive customer experience Check in VIP appointments and direct customers to the appropriate team member(s) Coordinate front desk activities including answering and directing incoming phone calls Track incoming sales calls in our CRM Maintain a strong work ethic with total commitment to success every day Assist customers with any questions directed to the reception desk Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary What You'll Need to Have for the Role: High School education or equivalent Previous experience in a high-standard customer service environment preferred Excellent interpersonal, presentation and relationship-building skills Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team Strong organizational skills with the ability to multitask Ability to effectively respond to and meet the needs of a diverse client base Computer skills: MS Office May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Pay Range: $14.00-$16.53 Hourly In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

←Back to all jobs at RAINMAKER TEAM LLC Front Desk Agent What is the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location Your day to day: • Be the warm welcome that kicks off a memorable guest experience • Acknowledge IHG Rewards Club members and returning guests, in person or on the phone • Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay • Handle cash and credit transactions • Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes • Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns • Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary • Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed • Take pride in your appearance and place as a brand ambassador • Always know what events and activities are on the day's schedule • Jump into other ad-hoc duties when your colleagues need your help What we need from you: • Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories• Fluency in the local language - extra language skills would be great, but not essential• Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers• Flexibility - night, weekend and holiday shifts are all part of the job• You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential• Experience - ideally you'll have spent at least one year in a front desk or guest service position• Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling How do I deliver this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels.Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests • True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people. Please visit our careers page to see more job opportunities.

Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Job DescriptionDescription: Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements: Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures. Essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname! JOB RESPONSIBILITIES: Consistently provide high level of customer service Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests Check in and out hotel guests in a confident, professional and friendly manner Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information Complete all items on appropriate checklist by end of shift Follow established key control policy Ensure proper credit policies are followed and verify credit limit report Submit all lost & found articles accompanied by a completed lost & found report Knowledgeable of immediate area, services, attractions, and events and assist with Concierge services Knowledgeable of fire and emergency procedures Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty Monitor room availability throughout the day Review daily the selling status of the hotel using yield management system Performs all other duties as directed by immediate supervisor Contact with other departments to ensure that hotel services are coordinated to provide the best in guest satisfaction Performs other duties as assigned, requested or deemed necessary by management JOB QUALIFICATIONS: High school diploma or equivalent; and six months to one-year related experience and/or training Ability to read, analyze, and interpret procedure manuals Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Ability to operate the Property Management System, capture email, and use the PBX system. Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service While performing the duties of this job, the employee is regularly required to stand, walk, and communicate The employee must occasionally lift and/or move up to 25 pounds.

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Must be able to stand on your feet for 8 hours during a typical shift Please only apply if you meet each of these criteria

The Marriott and Residence Inn Lexington City Center is seeking a thoughtful, dynamic and inventive individual to join our Front Office Team. We are seeking a Front Desk Agent to help lead and deliver a quality customer experience at our downtown, Lexington property. The Front Desk Agent will have the following responsibilities: Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer systems. If you are a master of your craft and would like to be a part of a growing, motivated and results-oriented team that puts people first, apply today! Job Type: Full-time Pay: From $10.00 per hour Schedule: 8 hour shift Monday to Friday Weekends Education: High school or equivalent (Preferred) Experience: Hotel Experience: 1 year (Preferred) Front Desk: 1 year (Preferred) Work Location: One location Work Remotely: No Compensation: $12.00 per hour

Job Summary The goal of this team member is to provide superior customer service to both patients and other staff members. Reports to: Practice Manager FLSA: Non-exempt Job Requirements Minimum Education High school diploma or equivalent is required. Required SkillsRequires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Ability to read, write, and perform basic mathematical functions. Excellent interpersonal skills to effectively and courteously handle patient and family interactions and interactions with other staff. Technology proficiency: familiarity with the use of Microsoft Office Suite; ability to utilize practice management, EMR, and Clockwise software accurately and efficiently. Organized, detail-oriented, and able to work well under pressure. Efficient and accurate completion of daily tasks and data entry. Professional appearance and manner. Knowledge of insurance/medical terms and policies preferred but not required. Essential Functions Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy. Greet patients and handle check-in/check-out process, including use of Clockwise system Enter demographics and scan patient information into EMR and properly log patient into system Verify patient demographic and insurance information, updating as needed Collect patient payments Answer and respond to inquiries; forward messages from patients, pharmacies, and other providers to clinical staff according to company protocol Maintain accurate accounting of cash drawer during shift Call patients to follow up on their visit to MAUC, as needed Maintain cleanliness and functionality of office, particularly lobby and registration area Other duties as required

Title: Receptionist/Front Office Coordinator Supervisor(s): Practice Manager Department: Administration The Receptionist/Front Office Coordinator is responsible for the coordination of administrative duties involved with a patient's visit to the office. Duties and Responsibilities * Ensure the patient entry is unlocked each morning. * Performs daily backup of computer system. * Prepares daily schedules for provider and nursing staff. * Pull daily patient charts, if applicable. * Answer phone and take care of caller's needs or route calls appropriately. * Make patient appointments, both within the clinic and for referrals. * Prepare mail, including maintain meter and ordering postage. * Maintain printer and copier supplies and change cartridges as needed. * Monitor office supplies and maintenance needs and make request for purchase to Supervisor when needs are present. * Register each patient and ensure a proper "check-in" process, including verification of personal and insurance information at each visit and that proper copays are collected and posted to account. * Perform "check-out" process to ensure physician's follow-up orders are carried out. * Perform the daily batch update. * Manage daily receivables. * Inform patients of delays. * Appropriately handles patient complaints. * Assist the medical provider as needed, including phone calls. * Shut down machines and lock patient entry the end of the workday. * Other duties as assigned. Knowledge, Skills and Abilities Required * Maintain patient confidentiality at all times * Be courteous and respectful to patients and co-workers at all times * Ability to work effectively with providers, staff and third-party payors * Ability to work independently, establish priorities, and coordinate work activities * Ability to work under pressure * Ability to use good judgment to accomplish goals Credentials and Experience Required * High School Diploma or GED Credentials and Experience Preferred * Experience in an outpatient clinical setting * Associates in Medical Office Administration * Dentrix Dental Software (for dental) Special Requirements Requires sitting, standing and walking for extensive periods of time. Requires working under stressful conditions or working irregular hours. Requires frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinic environment. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required. The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer. If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. JOB SUMMARY The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $18.05 - $19.50/hour Location: 1030 Monarch Street Ste 100 Lexington, KY 40513 DUTIES & RESPONSIBILITIES Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. * General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. * Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: * Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. * Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. * Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. * Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. * Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. * Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Collect all in-person and telehealth co-payments and account balances at the time of service. * Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Support clinician schedules by auditing for appointment accuracy. * Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Strong communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: * High School or equivalent required, associates/bachelor's degree preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Professionalism and Decision-making Responsibilities: * Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company. * Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. * Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem. * Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs. * Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff. * Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care. Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-SA1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

←Back to all jobs at RAINMAKER TEAM LLC Front Desk Agent-Courtyard Lexington North Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.

Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $12 hourly Responsibilities: Bookkeeping: keep accurate records of all hotel guest account information Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Communicate with housekeeping to make sure guest rooms are ready Field customer complaints when necessary Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: Must have graduated high school, received a GED or equivalent Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Has experience answering telephone calls and troubleshooting stressful situations 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Has previous experience or working knowledge of Microsoft Office and reservation management systems Must be able to stand on your feet for 8 hours during a typical shift Please only apply if you meet each of these criteria About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a core focus on exceeding its guests' expectations. Rolling Hills Hospitality has positioned itself as one of the region's leading hotel development and management companies by incorporating high operational standards and achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading more than 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains honored relationships with the nation's leading hotel companies, including Marriott, Hilton, IHG, and Hyatt.

The position performs a scope of procedures or tasks usually focused on combining aspects of the clinical encounter such as: greeting patients, registration duties, expediting, scheduling, telephone triage, EHR work-list, chart prep and maintenance, filing, rooming patients, surgery scheduling, pre-authorization/pre-certification.; maintains positive relationships with patients, family members and other visitors, and fellow employees. Responsible for clinical, technical and clerical support associated with the scheduling of procedures within the clinic, as well as coordination of procedures off-site. PREFERRED QUALIFICATIONS: Formal training which will probably be indicated by a high school diploma or equivalent; experience working with the public; ability to maintain composure when confronted with fast-paced and stressful situations; pleasant attitude; neat appearance; excellent communication skills; excellent telephone communication skills; medical office experience preferred; computer skills/experience. CPR certification. PHYSICAL GUIDELINES: Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; motor coordination and complete manual dexterity; articulate speech; visual acuity; ability to hear. NOTE: This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job. LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)