Receptionist at Louisville, KY
Front desk receptionist job in Louisville, KY
Job Description
Keystone Restorations & Builders, Inc. in Louisville, KY is looking for one receptionist to join our team. Our ideal candidate is attentive, punctual, and reliable.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience as an outstanding receptionist
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to reading your application.
Experienced Veterinary Receptionist
Front desk receptionist job in Louisville, KY
Full-time Description
Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.
Animal Dermatology Clinic - Louisville is seeking an experienced Receptionist. We are looking for someone with the following qualities:
Energetic
Positive
Upbeat personality
Takes initiative
Commitment to the needs of the clinic
Punctual
Willingness to teach others and share ideas
Openness to diversity
Adaptability to change
Accountable
Able to see big picture
Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude
Requirements
Knowledge, Skills and Abilities (including but not limited to):
Excellent client service skills
Excellent phone skills
Computer skill preferred
Excellent communication skills
Ability to work in a team oriented environment
Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
Possess sound decision making skills and multi-task while working in a stressful environment
Duties (including but not limited to):
Client service
Answer phone calls
Take accurate messages and book appointments
Maintain charts and computer records
Pharmacy and retail sales
Marketing implementation
Maintenance/housekeeping
Financial responsibilities
Education and Physical Requirements:
3 years of veterinary experience preferred
High school diploma or equivalent required
Must have experience working in the public (ie: restaurant, retail or service business)
Experience in a veterinary hospital or doctor's office is a plus
Dependable attendance is required
Must be able to lift 40 pounds
The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day
Benefits:
No weekends or nights
Paid vacation (
full-time employees only
)
Paid holidays (
full-time employees only
)
Competitive wages
Monthly bonuses based on clinic dietary sales (
full-time employees only
)
Medical, dental, vision, dependent care FSA, and short-term disability benefit options (
full-time employees only
)
Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
401K with employer match
CE opportunities
Uniforms
Discounts on services and medications for employee pets
*Some traveling may be required
For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!
Medical Receptionist - Day shift, no weekends, full benefits!
Front desk receptionist job in Louisville, KY
Title: Medical Receptionist (Patient Coordinator) Company: Retina Associates of Kentucky Travel: You will regularly travel to our other offices within 1 hour of Louisville. Please only apply if you are willing to travel on a regular basis. We do pay mileage reimbursement if using personal vehicle!
Perks:
* Full Benefits Package - Medical, Vision, Dental and Life Insurance
* 401k + Employer Matching
* Paid Time Off and Paid Holidays
* Paid Maternity Leave
* Competitive Base Pay
Hours:
* Full Time
* Our office is open Monday-Friday 7:00am-5:30pm.
* Your shifts will fall within those hours.
* You may need to work a little earlier and/or later as needed.
Requirements:
* High School Diploma or GED Equivalent
* Favorable result on Background Check
* Basic computer skills
* Strong customer service skills
* Excitement to learn and grow
Essential Functions:
* Facilitate patient flow
* Verify medical and vision insurances
* Effectively communicate with patients, doctors, and managers
* Answer inquiries through phone, email, and in person requests
Company: Retina Associates of Kentucky
Job Title: Patient Coordinator
Department: Ophthalmology
Reports To: Patient Coordinator Supervisor
Location: This position is located in Lexington, KY.
SUMMARY
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
* Answer phones (both external and internal); assure prompt, courteous service at all times
* Practice urgency at all times with patients' time, as well as Doctor's time and schedule
* Manage patient flow in the office
* Knowledge of common fees charged for common visits and collect correct payments
* Complete daily reconciliations / close day / countdown cash drawer
* General office duties and cleaning to be assigned by manager
QUALIFICATIONS
* Ability to interact with all levels of employees in a courteous, professional manner at all times
* Desire to gain industry knowledge and training
* Demonstrates initiative in accomplishing practice goals
* Ability to grow, adapt, and accept change
* Consistently creating a positive work environment by being team-oriented and patient-focused
* Commitment to work over 40 hours to meet the needs of the business
* Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
* Minimum Required: High school diploma or general education degree (GED)
* Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
* Minimum Required: None
SYSTEMS AND TECHNOLOGY
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
* This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyFront Desk Dental Receptionist
Front desk receptionist job in Louisville, KY
We are currently seeking a friendly and organized Front Desk Dental Receptionist to join our Specialty Periodontics practice at a state of art facility, known for its high patient volume! The ideal candidate will be responsible for greeting patients, scheduling appointments, managing patient records, and handling administrative tasks to ensure the smooth operation of our dental office. Excellent communication and customer service skills are essential for this role. The right candidate is ready to take challenges and grow with this company! We are looking for a team member who will have a positive attitude and LOVE what they do and are truly PASSIONATE about patient care. Opportunity to travel to one of our 3 office locations is available but not required. Competitive pay and welcoming environment!
Responsibilities:
Greet patients and visitors with a warm and welcoming demeanor
Enter demographic data in the computerized patient information system.
Answer phone calls and emails, schedule appointments, and manage patient inquiries
Serve as cashier; accept payments from patients; enter financial data into computer; issue receipts; balance cash drawer at end of day; set up payment contracts
Maintain patient records and ensure accuracy and confidentiality
Coordinate with dental assistants and hygienists to facilitate patient flow
Assist with billing, coding, and other administrative tasks as needed
Requirements:
High school diploma or equivalent
Previous experience in a dental office or similar healthcare setting preferred
Proficiency in dental software and office management systems
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Ability to work effectively in a fast-paced environment
Commitment to maintaining patient confidentiality and privacy
Job Type: Full-time/ Part-time
Experience: Preferred
Schedule:
8 hour day shifts
No night shifts and No weekends
Location:
Louisville, KY
Elizabethtown, KY
New Albany, IN
Benefits:
401(k) matching
Health reimbursement account such as HSA
7 Days holiday pay
Paid time off
Profit sharing*(T&C apply)
Aflac insurance
Auto-ApplyMedical Front Desk
Front desk receptionist job in Louisville, KY
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
+ Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
+ Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
+ Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
+ Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
+ Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
+ Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
+ Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
+ Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
+ Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
+ Participates in daily and weekly huddles to provide details on patients.
+ Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
**_Other responsibilities may include:_**
+ Maintains the confidentiality of patients' personal information and medical records.
+ Reviews patients' personal and appointment information for completeness and accuracy.
+ Transmits correspondence by mail, email or fax.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Exceptional customer service skills and passion for serving others
+ Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Skilled in operating phones, personal computers, software and other basic IT systems
+ Ability to communicate with employees, patients and other individuals in a professional and courteous manner
+ Detail-oriented to ensure accuracy of reports and data
+ Outstanding verbal and written communication skills
+ Demonstrated strong listening skills
+ Positive and professional attitude
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Proficient in Microsoft Office Suite products including Excel, Word and Outlook
+ Ability and willingness to travel locally and regionally up to 10% of the time
+ Spoken and written fluency in English
**PAY RANGE:**
$14.3 - $20.42 Hourly
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
Front Desk Night Audit
Front desk receptionist job in Louisville, KY
The Front Office Night Auditor will count and balance cash, credit cards and direct bill accounts. As well as handling closing, balancing and corrections necessary for guest accounts. This position will also provide a high level of customer service ensuring that personalized service is offered to each and every guest.
Work Requirements
* Responding to guest needs, special requests and complaints and alert appropriate manager as needed
* Counting and balancing cash, credit cards and direct bill accounts
* Closing, balancing and making necessary corrections to guest accounts
* Investigating and analyzing out-of-balance situations and make adjustments or corrections when needed
* Complete various audit reports on the computer
* Verify room rates are accurate and posts rates to guest accounts
* Post room charges and room taxes to guest accounts
* Tracks room revenues, occupancy percentages, and other Front Office statistics
* May also work as a Front Office Agent or Concierge when necessary
* Be aware of all emergency procedures and how to respond in the event of various types of emergencies
* Other duties as assigned
Qualifications
* High School Diploma or GED
* 2 years of customer service experience preferably in the hospitality industry
* Basic computer and math skills
* Professional telephone etiquette and office skills
* Excellent oral and written communications skills
* Fluency in English with preferred experience in a foreign language
* Ability to input and access information in the property management system/computers/point of sales system
* Ability to type proficiently
* Ability to suggestively sell
* Ability to analyze and solve problems
Working Conditions
* Performing under various temperature conditions
* Operating outdoors and indoors
* Standing for extended periods
* Walking long distances
* Under variable noise levels
* Around dust and mite hazards
* Around fumes and odor hazards
* Around chemicals
* Required to wear a company-provided uniform when applicable
* Working around moving machinery/heavy equipment
* Slippery and uneven walking surfaces
Front Desk Agent
Front desk receptionist job in Louisville, KY
To act as a hotel ambassador with gracious professionalism by providing service above and beyond guests expectations.
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to, understand and ask probing questions with regards to guest requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by completing the following tasks
Inputting and retrieving information from a moderately complex computer system.
Confirming pertinent information including number of guests, length of stay and room rate. Make appropriate selection of rooms based upon guest needs.
Code electronic keys
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, and coupons as appropriate.
File registration cards in room number order in the bucket.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers' checks and other forms of payment. Perform accurate, moderately complex arithmetic functions using a basic calculator. Post charges to guestrooms and house accounts using the computer.
Complete the checkout process by completing the following tasks
Close out guest accounts
Make sure that the accounts are being taken care in some sort of acceptable manner.
Ascertain guest satisfaction by presenting a standard room's comment card. In the event of dissatisfaction, negotiate a compromise, which may include authorizing revenue allowances.
Retrieve registration card for each guest from the bucket to be sent to accounting.
Promptly answer the telephone within three rings using a positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and faxes for guests as requested.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
Supportive Functions
In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
Summon bell service assistance to escort guests to their rooms as appropriate.
Provide safety deposit boxes for guests by escorting them to the vault pulling the box form the vault and carrying it to the guest. File access slips in the appropriate in/out box.
Operate a fax machine to send, receive and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer.
Use the photocopier to make copies of items as required.
Performing tasks in the other two sections of the Guest Services Department.
Performing PBX duties
Performing Concierge duties
Other
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Regular attendance in conformance with the standards, which is established by the associate handbook, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Upon employment, all employees are required to fully comply with Interstate Hotels and Resorts' rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Essential Hospitality Functions
When dealing with internal or external guests, communicate (verbally and non-verbally) with them in a pleasant manner and gracious professionalism.
Show competence by completing all job responsibilities effectively and efficiently.
Take INITIATIVE; be willing to assume responsibility for exceeding guest's expectations.
Standing, bending, stooping and lifting weights up to and including 25 lbs. may be required. The lodging business functions seven days a week, twenty-four hours a day.
Specific Job Knowledge, Skill and Ability
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions, and practice the hospitality functions, with or without reasonable accommodations, using some other combinations of skills and abilities.
Use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Ability to stand and move throughout the front office area and continuously perform essential job functions.
Hearing and visual ability to observe and detect signs of emergency situations.
Qualification Standards
Education: High school diploma required, college experience preferred.
Experience: No prior experience required. Prior hospitality experience preferred.
Front Desk Agent at MAIN
Front desk receptionist job in Louisville, KY
Job Description
Global Transportation Engineering Corporation in Louisville, KY is looking for one front desk agent to join our team. We are located on 18 S 6th St. Our ideal candidate is self-driven, ambitious, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a front desk agent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to receiving your application. Thank you.
Hotel Front Desk Agent - 1st & 2nd shift
Front desk receptionist job in Louisville, KY
*** This position is at Residence Inn at Marriott *** Join One of Northern Indiana's Leading Hospitality Groups As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Job Summary: The Guest Service Representative (GSR) is the first point of contact for guests. This position is responsible for ensuring a warm and welcoming environment for all guests, checking guests in and out, managing reservations, addressing guest inquiries and requests, and handling any issues or concerns during their stay. The GSR plays a key role in maintaining high levels of guest satisfaction by providing exceptional customer service and ensuring that the hotel runs smoothly. Key Responsibilities:
Guest Check-In and Check-Out:
Greet guests upon arrival with a friendly, professional demeanor.
Verify guest information and process check-ins and check-outs efficiently.
Assign rooms according to guest preferences and ensure that the correct information is entered into the hotel management system.
Provide guests with necessary information about hotel amenities, services, and policies.
Guest Service & Satisfaction:
Address guest inquiries, requests, and concerns promptly and professionally, ensuring a high level of guest satisfaction.
Assist guests with special requests, such as room upgrades, early check-ins, late check-outs, and reservations.
Handle guest complaints or issues and work towards a satisfactory resolution in a calm and efficient manner.
Maintain positive guest relationships by ensuring excellent customer service and ensuring their needs are met.
Reservations & Room Assignments:
Manage room reservations by confirming bookings, making changes or cancellations as needed, and handling guest inquiries related to availability.
Assist with group reservations, special requests, and events.
Maintain accurate records of guest bookings and ensure all information is up-to-date in the hotel management system.
Communication & Coordination:
Coordinate with housekeeping and maintenance to ensure rooms are prepared for guest arrivals and that any issues are addressed promptly.
Relay important information to other hotel departments to ensure smooth operations and guest satisfaction.
Communicate any special guest needs, concerns, or requests to the appropriate department for follow-up.
Handling Cash and Payments:
Process guest payments accurately, including cash, credit card, and other forms of payment.
Handle cash and operate the hotel's point-of-sale (POS) system in accordance with hotel policies.
Maintain accurate records of financial transactions, including guest folios and invoices.
Security & Safety:
Ensure the safety and security of guests and their belongings, reporting any incidents or concerns to management as necessary.
Ensure that all keys and access codes are managed according to hotel security procedures.
Assist in emergency situations, following hotel safety protocols.
Administrative & Miscellaneous Duties:
Perform general clerical duties such as answering phones, making wake-up calls, and maintaining a clean and organized front desk area.
Assist with handling guest mail, packages, and messages.
Ensure the front desk area is stocked with necessary materials, such as brochures, maps, and other information for guests.
Qualifications:
Education & Experience:
High school diploma or equivalent required; Associate's or Bachelor's degree in Hospitality, Business, or related field preferred.
Previous experience in a customer service or hospitality role is highly desirable.
Experience with hotel property management systems (PMS) and reservation software is a plus.
Skills & Knowledge:
Strong communication and interpersonal skills, with a focus on customer service.
Ability to multitask and manage time efficiently in a fast-paced environment.
Attention to detail and accuracy in data entry and handling financial transactions.
Ability to handle guest complaints and resolve issues in a professional and effective manner.
Basic computer skills and proficiency with Microsoft Office applications.
Knowledge of hotel services and amenities, and the ability to promote them to guests.
Personal Characteristics:
Friendly, approachable, and professional demeanor.
Strong problem-solving skills and ability to think on your feet.
Ability to work independently and as part of a team.
Positive attitude and a genuine desire to assist guests.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Physical Demands:
Ability to stand, walk, and move around the front desk area for extended periods of time.
Ability to lift and carry up to 25 pounds when necessary.
Flexibility to work varied shifts, including weekends, holidays, and evening hours.
JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
Front Desk Coordinator - Full Time
Front desk receptionist job in Louisville, KY
Front Desk Medical Coordinator At RestorixHealth, our mission is simple…to restore health and improve the quality of life - and access to care - for patients with wounds. We are seeking a customer service driven Front Desk Medical Coordinator for our state of the art wound care facilities. Responsible for scheduling patients, precertification, insurance verification, charge entry and daily reconciliations, this position will wear many hats. Individuals who have found success in this role have had previous experience in medical coding, billing and/or pre-certification. The ideal candidate is tech savvy, self-motivated and works well independently and as part of a team. Ongoing training will provide you the tools to be successful in your role.
Every position at Restorixhealth contributes to enhancing the lives of the patients we serve. You too, can be an integral part of our team, APPLY TODAY!
What We Offer:
Monday - Friday schedule, no weekends
RestorixHealth is proud to provide employees with a comprehensive and attractive benefits program which includes the following:
Medical, Dental and Vision Insurance
Health Savings Account (with employer match) and Flexible Spending Accounts (General Purpose, Limited Purpose and Dependent Care)
Employer-Paid Basic Life Insurance, AD&D and Short-Term Disability
Voluntary Buy-Up Life Insurance (for self, spouse & children), Short-Term Disability and Long-Term Disability
Voluntary Accident, Critical Illness and Hospital Indemnity Plans
Employee Assistance Program
Pet Care Discount Program
Generous Paid Time Off and Paid Holidays
401(k) Retirement Plan (with employer match)
Internal ongoing educational/training opportunities
Competitive compensation
Continuous coaching & mentorship
What You'll Do:
Schedule HBO Therapy or wound care visit, utilizing hospital software/systems as well as RXH's EMR system
Book appointments appropriately based on time, staffing, equipment and supplies
Confirm all registration information with the patient and or responsible party
Verify specific insurance benefits and obtain preauthorization for wound care procedures
Patient visit charge information to be provided by wound center personnel and provided to the respective billing/finance departments or entered directly into hospital charge entry systems in accordance with hospital policies and acceptable standards
Perform daily patient schedule: charge entry reconciliations and account for all outstanding superbills
Ensure patient satisfaction and provide professional patient and staff support
Qualifications:
High school diploma or equivalent
Experience in front desk role in a hospital outpatient or medical practice setting preferred
Intermediate Microsoft Office skills (Word, Excel, Outlook)
Exceptional customer service skills, able to promote a positive environment.
Ability to maintain confidentiality, per HIPPA regulations
At RestorixHealth, we grow talent. When you join our team, you have the opportunity to develop your career based on your strengths and potential, including the possibility to move functionally, geographically, laterally and vertically. This is a career destination for engaged, caring, passionate and talented people who want to make a difference. We are the leader in the development and management of comprehensive wound healing and Amputation Prevention Center facilities.
RestorixHealth is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status.
Front Office/Patient Support
Front desk receptionist job in Louisville, KY
If you are looking for a place where you can truly make a difference in what is happening right not you have come to the right place Job Requirements: 1.) Prefers someone with front office and occupational medicine experience 2.) 1+ years of experience About the Job:
COVID Testing Site, 9a-6pm, Mon- Fri,
This would be admin work, scanning, data entry, and other misc.
Front Desk Specialist - No weekends, full benefits, pet insurance!
Front desk receptionist job in Louisville, KY
Title: Medical Receptionist (Patient Coordinator) Company: Retina Associates of Kentucky Travel: You will regularly travel to our other offices within 1 hour of Louisville. Please only apply if you are willing to travel on a regular basis. We do pay mileage reimbursement if using personal vehicle!
Perks:
Full Benefits Package - Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off and Paid Holidays
Paid Maternity Leave
Competitive Base Pay
Hours:
Full Time
Our office is open Monday-Friday 7:00am-5:30pm.
Your shifts will fall within those hours.
You may need to work a little earlier and/or later as needed.
Requirements:
High School Diploma or GED Equivalent
Favorable result on Background Check
Basic computer skills
Strong customer service skills
Excitement to learn and grow
Essential Functions:
Facilitate patient flow
Verify medical and vision insurances
Effectively communicate with patients, doctors, and managers
Answer inquiries through phone, email, and in person requests
Company: Retina Associates of Kentucky
Job Title: Patient Coordinator
Department: Ophthalmology
Reports To: Patient Coordinator Supervisor
Location: This position is located in Lexington, KY.
SUMMARY
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Answer phones (both external and internal); assure prompt, courteous service at all times
Practice urgency at all times with patients' time, as well as Doctor's time and schedule
Manage patient flow in the office
Knowledge of common fees charged for common visits and collect correct payments
Complete daily reconciliations / close day / countdown cash drawer
General office duties and cleaning to be assigned by manager
QUALIFICATIONS
Ability to interact with all levels of employees in a courteous, professional manner at all times
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
Minimum Required: High school diploma or general education degree (GED)
Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
Minimum Required: None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyFront Office Receptionist
Front desk receptionist job in Louisville, KY
Job DescriptionBenefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Training & development
Vision insurance
Kaplan Barron Pediatrics is Growing and Were Hiring!
Were looking for a friendly, energetic Full-Time Front Office Receptionist to join our team and be the welcoming face of our practice.
What Youll Do:
Greet patients and families with a warm, positive attitude
Answer phones, schedule appointments, and manage check-in/check-out
Take accurate messages for providers
Verify insurance and collect co-pays/balances
Keep records organized and support general administrative tasks
What Were Looking For:
Outstanding communication and customer service skills
Strong multitasker who thrives in a fast-paced environment
Prior medical office experience preferred
Experience with electronic health records is a plus
What We Offer:
Competitive pay
Health, dental, vision benefits & 401K
Paid time off
If youre passionate about helping families and want to join a supportive, dedicated teamwed love to meet you!
Medical Office Specialist
Front desk receptionist job in Louisville, KY
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Responsibilities
Greet patients and visitors
Communicate wait times to patients and direct them accordingly
Obtain authorization, as needed, to process patients for services
Check in patients using appropriate patient management system
Explain all required forms to patients and ensure proper completion of all paperwork
Answer incoming telephone lines and direct the caller accordingly
Contact patients regarding appointment reminders, rescheduling, or cancellations.
Check out patients in appropriate patient management system and distribute records
File paperwork, medical records, and correspondence
Maintain inventory of office supplies and printed forms
Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
Follow HIPAA guidelines and safety rules
Attend center staff meetings
Participate in initial and ongoing training as required
Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
Assist Center Operations Director or other leader in managing daily administrative functions
Assist in maintaining a neat, clean, and orderly appearance throughout the facility
Use employer reporting tool to scan and distribute employer results and paperwork
Review clinician transcriptions and enter applicable charges via internal charge entry system.
Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
6 months to 1 year
Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated effective communication and interaction with employers, patients, providers, and other employees
Demonstrated ability to maintain working relationship with all levels of employees
Demonstrated excellent customer service skills
Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
Ability to perform all aspects of front office operations
Drive to achieve or exceed established service standards
Additional Data
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
Auto-ApplyFront Desk Coordinator
Front desk receptionist job in Louisville, KY
Purpose: Responsible for greeting patients, checking them in and processing through their appointment.
Greet and receive patients in a friendly and professional manner
Ensure patient data is accurate and current by reviewing it with the patient
Document information in patient records system
Prepare appropriate information prior to patient appointments
Use discretion with all private information in a medical setting
Verify patient insurance
Communicate with other departments as required regarding patient accounts/concerns/questions
Answer phones and direct call traffic as required
Qualifications:
Experience working in a medical or dental practice is preferred
Excellent communication skills, professionalism and customer service ability.
Highly collaborative
Ability to process information quickly and accurately
Willingness to learn new skills.
Mature and dependable.
Knowledge of computer software applications.
OMS360 is an Equal Opportunity Employer (EEO).
OUR CORE VALUES
Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.
Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.
Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.
Auto-ApplyFront Desk Coordinator (Physical Therapy)
Front desk receptionist job in Louisville, KY
Come join a team where People make the difference! We rely heavily on people with the right aptitude, attitude and entrepreneurial spirit to drive our success. Ellis & Badenhausen Orthopaedics, PSC is dedicated to providing the Louisville community with the highest quality of orthopedic service. We will ensure that patient care remains the focus of our medical practice by maintaining an experienced staff and by keeping on the forefront of medical technology and research.
Position Title: Front Desk Coordinator (Physical Therapy)
Reports to: Physical Therapy Director
This position features:
Generous pay and benefits including a 401k and profit-sharing plan!
Specific PTFD Job Duties
Greets individuals entering the physical therapy clinic. Provides directions, answers questions, and meets a variety of customer service needs.
Answers a high volume of calls and maintains a rapid response rate according to clinic standards. Document information on calls received where required.
Maintains detailed and accurate records regarding patient information, conversations and interactions.
Accurately schedules patients for PT over the phone and as patient walks in from doctor's office.
Completes appropriate paperwork and gathers insurance information to properly verify benefits for physical therapy.
Obtains proper PT orders and medical records to initiate PT.
Inputs patient and insurance data into the computer as needed.
Utilizes statistical tools and reports using spread sheets, Track Via, etc...
Manage, organize and update relevant data using database applications.
Communicate and provide information to other EBEPSC departments as required for proper management of the patient plan of care and per billing guidelines.
Properly file charts when clinician is finished with the treatment.
Manage point of service payment collections (Co-pays, Co-insurances, payment on deductibles, and self pays).
Properly operating the copy/fax machine
Using Intergy scheduling software/EMR; scheduling appointments
Scanning of patient information in the Intergy; scanning discharged patient charts
Printing fee tickets for the next day
Pulling charts, checking insurance authorizations, getting them ready for the next business day
Making new charts for new PT referrals, checking benefits and getting authorizations for PT appts; checking DME benefits
Balance and close a money collection journal at the end of each business day
Utilizing email and Google chat for interoffice communication
Cooperative work attitude toward co-employees, management, patients, visitors, vendors, and physicians
Ability to promote favorable facility image with physicians, patients, insurance companies, and general public
Ability to make decisions and solve problems
We are an equal opportunity employer
Ellis & Badenhausen Orthopaedics, PSC is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. Applicants must be eligible to work in the USA.
Front Desk Agent Guest Service
Front desk receptionist job in Jeffersonville, IN
Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. Benefits
Competitive Pay
Paid Time Off
Employee Rate Discounts for Hotel Stays
Team Work Environment
Opportunities for Growth
Responsibilities
Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer
Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area's attractions
Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel's scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential
Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately
Resolve issues such as location changes, providing additional room amenities and credit issues
Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc.
Performs miscellaneous job-related duties as assigned
Requirements and Qualifications
Regular attendance is essential
May be required to work varying schedules and holidays
Required to fully comply with the hotel's rules and regulations
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities
Requires continual standing and movement throughout front office area
Periods of standing exceeding 50% of work shift are required
Maintain a well-groomed and professional appearance
About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyMedical Receptionist/Registrar (4008) FAMILY MEDICINE FRANKFORT
Front desk receptionist job in Frankfort, KY
The position performs a scope of procedures or tasks usually focused on combining aspects of the clinical encounter such as: greeting patients, registration duties, expediting, scheduling, telephone triage, EHR work-list, chart prep and maintenance, filing, rooming patients, surgery scheduling, pre-authorization/pre-certification.; maintains positive relationships with patients, family members and other visitors, and fellow employees. Responsible for clinical, technical and clerical support associated with the scheduling of procedures within the clinic, as well as coordination of procedures off-site.
PREFERRED QUALIFICATIONS:
Formal training which will probably be indicated by a high school diploma or equivalent; experience working with the public; ability to maintain composure when confronted with fast-paced and stressful situations; pleasant attitude; neat appearance; excellent communication skills; excellent telephone communication skills; medical office experience preferred; computer skills/experience. CPR certification.
PHYSICAL GUIDELINES:
Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; motor coordination and complete manual dexterity; articulate speech; visual acuity; ability to hear.
NOTE:
This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job.
LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)
Auto-ApplyBilingual (Spanish) Medical Front Desk
Front desk receptionist job in Louisville, KY
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
* Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
* Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
* Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medical records.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Exceptional customer service skills and passion for serving others
* Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Skilled in operating phones, personal computers, software and other basic IT systems
* Ability to communicate with employees, patients and other individuals in a professional and courteous manner
* Detail-oriented to ensure accuracy of reports and data
* Outstanding verbal and written communication skills
* Demonstrated strong listening skills
* Positive and professional attitude
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Proficient in Microsoft Office Suite products including Excel, Word and Outlook
* Ability and willingness to travel locally and regionally up to 10% of the time
* Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA:
* High school diploma or equivalent education required
* Graduation from a nationally accredited Medical Assistant program preferred
* A minimum of 1 year of work experience in a medical clinic or similar environment required
* BLS for Healthcare Providers preferred
PAY RANGE:
$13.9 - $19.83 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Front Desk Coordinator
Front desk receptionist job in New Albany, IN
Job Description
Come join a team where People make the difference! We rely heavily on people with the right aptitude, attitude and entrepreneurial spirit to drive our success. Ellis & Badenhausen Orthopaedics, PSC is dedicated to providing the Louisville community with the highest quality of orthopedic service. We will ensure that patient care remains the focus of our medical practice by maintaining an experienced staff and by keeping on the forefront of medical technology and research.
Position Summary:
At the Front Desk, you will be the first point of contact for patients and visitors to our practice. This role requires a compassionate and organized individual who can manage both administrative tasks and patient interactions in a professional and efficient manner. In addition to your front desk duties, you will assist by escorting patients to their exam rooms, scheduling follow-up appointments, and ensuring that patients are comfortable and prepared for their visits.
Position Title: Front Desk
Reports to: Assigned Office Manager
This position features:
Generous pay and benefits including a 401k and profit-sharing plan!
Key Responsibilities:
Greeting and Checking In Patients: Welcome patients in a friendly, professional manner; verify and update personal and insurance information.
Escorting Patients: Take patients back to their rooms in a timely manner, ensure they are comfortable, and prepare them for their appointment.
Scheduling Follow-up Appointments: After consultations or treatments, schedule follow-up appointments as needed, and provide patients with necessary instructions or reminders.
Managing Patient Flow: Ensure smooth and efficient patient flow from check-in to check-out, assisting patients with any necessary forms or instructions.
Data Entry: Accurately enter patient information into the electronic health records (EHR) system.
Maintaining Office Environment: Keep the front desk area clean and organized; ensure patient privacy and confidentiality at all times.
Collaboration: Work closely with medical staff to ensure patient needs are met efficiently and effectively.
All positions with Ellis & Badenhausen Orthopaedics, PSC are to use due care in the use and communication of patients' protected health information. It is every employee's principal job function to ensure patient confidentiality and failure to maintain confidentiality may, and will, result in sanction and/or discharge.
Salary is negotiable and based on experience.
We are an equal opportunity employer
Ellis & Badenhausen Orthopaedics, PSC is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. Applicants must be eligible to work in the USA.