Receptionist at Louisville, KY
Front Desk Receptionist Job In Louisville, KY
Job Description
Keystone Restorations & Builders, Inc. in Louisville, KY is looking for one receptionist to join our team. Our ideal candidate is attentive, punctual, and reliable.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience as an outstanding receptionist
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to reading your application.
Medical Receptionist
Front Desk Receptionist Job 3 miles from Louisville
Title: Medical Receptionist (Patient Coordinator) Company: John Kenyon Eye Center Travel: There will be required travel to our other clinics in New Albany, IN and Louisville, KY, on an as-needed basis. Perks: * Full Benefits Package - Medical, Vision, Dental and Life Insurance
* 401k + Employer Matching
* Paid Time Off and Paid Holidays
* Paid Maternity Leave
* Competitive Base Pay
Hours:
* Full Time
* Our offices are open Monday-Friday 7:30am-5:00pm. You must have open availability to work any/all shifts within these hours. You may need to work a little earlier and/or later as needed.
Requirements:
* High School Diploma or GED equivalent
* Favorable result on Background Check
* Basic computer skills
* Strong customer service skills
* Excitement to learn and grow
Essential Functions:
* Facilitate patient flow
* Verify medical and vision insurances
* Effectively communicate with patients, doctors, and managers
* Answer inquiries through phone, email, and in person requests
Company: John Kenyon Eye Center
Job Title: Patient Coordinator
Department: Ophthalmology
Reports To: Patient Coordinator Manager
Location: This position is located in Jeffersonville, Indiana.
SUMMARY
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
* Answer phones (both external and internal); assure prompt, courteous service at all times
* Practice urgency at all times with patients' time, as well as Doctor's time and schedule
* Manage patient flow in the office
* Knowledge of common fees charged for common visits and collect correct payments
* Complete daily reconciliations / close day / countdown cash drawer
* General office duties and cleaning to be assigned by manager
QUALIFICATIONS
* Ability to interact with all levels of employees in a courteous, professional manner at all times
* Desire to gain industry knowledge and training
* Demonstrates initiative in accomplishing practice goals
* Ability to grow, adapt, and accept change
* Consistently creating a positive work environment by being team-oriented and patient-focused
* Commitment to work over 40 hours to meet the needs of the business
* Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
* Minimum Required: High school diploma or general education degree (GED)
* Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
* Minimum Required: None
SYSTEMS AND TECHNOLOGY
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
* This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Front Desk Dental Receptionist
Front Desk Receptionist Job In Louisville, KY
We are currently seeking a friendly and organized Front Desk Dental Receptionist to join our Specialty Periodontics practice at a state of art facility, known for its high patient volume! The ideal candidate will be responsible for greeting patients, scheduling appointments, managing patient records, and handling administrative tasks to ensure the smooth operation of our dental office. Excellent communication and customer service skills are essential for this role. The right candidate is ready to take challenges and grow with this company! We are looking for a team member who will have a positive attitude and LOVE what they do and are truly PASSIONATE about patient care. Opportunity to travel to one of our 3 office locations is available but not required. Competitive pay and welcoming environment!
Responsibilities:
Greet patients and visitors with a warm and welcoming demeanor
Enter demographic data in the computerized patient information system.
Answer phone calls and emails, schedule appointments, and manage patient inquiries
Serve as cashier; accept payments from patients; enter financial data into computer; issue receipts; balance cash drawer at end of day; set up payment contracts
Maintain patient records and ensure accuracy and confidentiality
Coordinate with dental assistants and hygienists to facilitate patient flow
Assist with billing, coding, and other administrative tasks as needed
Requirements:
High school diploma or equivalent
Previous experience in a dental office or similar healthcare setting preferred
Proficiency in dental software and office management systems
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Ability to work effectively in a fast-paced environment
Commitment to maintaining patient confidentiality and privacy
Job Type: Full-time/ Part-time
Experience: Preferred
Schedule:
8 hour day shifts
No night shifts and No weekends
Location:
Louisville, KY
Elizabethtown, KY
New Albany, IN
Benefits:
401(k) matching
Health reimbursement account such as HSA
7 Days holiday pay
Paid time off
Profit sharing*(T&C apply)
Aflac insurance
Front Desk Agent
Front Desk Receptionist Job In Louisville, KY
Job Title: Front Desk Agent
Compensation: $16/hr
Myriad Hotel is seeking a friendly and customer-focused Front Desk Agent to join our hospitality team. The Front Desk Agent is the first point of contact for the guests, providing exceptional service and ensuring a smooth check-in and check-out process. In addition to these duties, the Front Desk Agent will also be responsible for assisting guests with parking and providing directions to local attractions. The primary goal will be to create a welcoming and memorable experience for the guests by delivering personalized service and addressing their needs and inquiries.
Responsibilities:
Respond to guest inquiries, requests, and complaints promptly and professionally, ensuring guest satisfaction.
Maintain a thorough understanding of room types, rates, and hotel services to provide accurate information to guests.
Offer recommendations and assistance to guests regarding local attractions, restaurants, transportation, and other services.
Arrange transportation, tours, and reservations based on guest requests and preferences.
Handle guest requests for amenities, additional services, or special arrangements, ensuring prompt and accurate fulfillment.
Collaborate with housekeeping to prioritize room readiness and address guest requests for room service or maintenance.
Requirements:
High school diploma or equivalent.
Previous experience in a customer service or hospitality role is preferred.
Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
Strong problem-solving skills and the ability to handle guest inquiries and complaints professionally and efficiently.
Proficiency in using hotel management systems and software.
Detail-oriented with strong organizational skills to handle multiple tasks and prioritize effectively.
Flexibility to work varying shifts, including evenings, weekends, and holidays.
If you are a service-oriented individual with a passion for creating memorable guest experiences, we encourage you to take a few minutes an apply for the Guest Service Agent position. We look forward to speaking with you!
Front Desk Agent
Front Desk Receptionist Job In Louisville, KY
Employee Perks!
Same Day Pay Access, FREE Parking (˜$105.00 monthly savings), FREE Meal, TARC Reimbursement, Onsite FREE Gym Access, Shoes for Crews Discounts, Hotel Room Discounts at Various Locations, 401K match, Paid Time Off, Health Insurance the Following Month, Development and Opportunity for Growth, Special Discounts at Local Attractions and Pelo West Spa, and much more. Apply now for more details!
The Galt House Hotel is growing and we are searching our 1st and 2nd shift front desk attendant opportunities to provide a high level of customer service ensuring that personalized service is offered to each and every guest. This role will be responsible for checking guests in and out of their rooms and resolving any issues that arise in a tactful and thoughtful manner.
Apply today and come be a part of this amazing organization and our dynamic team!
Requirements for the front desk attendant:
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests
Secure payment; activate/reissue room keys; document exceptions
Verify and/or adjust billing for guests
Clear departures in computer system
Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
Maintain positive guest relations at all times
Coordinate with Housekeeping to track room status and guest concerns
File guest paperwork or documentation
Run and check daily reports, contingency lists, and credit card authorization reports
Supply guests with directions and information
Answer, record, and process all guest calls, requests, questions, or concerns and follow up to ensure guests' satisfaction
Arrange transportation for guests/visitors
Count and secure bank at beginning and end of shift
Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change
Accept and record wake-up call requests; deliver to PBX
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Assist PBX with switchboard duties
Assist with Reservations calls. Handle all Reservation calls after p.m.; process, record and follow up any details relative to such.
Provide Concierge service when no Concierge is available.
Assist in other Front Desk areas as assigned.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Resolve guest complaints, ensuring guest satisfaction
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
Answer department telephone within 3 rings, using correct greeting and telephone etiquette
Promote positive guest relations to all individuals approaching the Front Desk
Other duties as assigned
Qualifications for the front desk attendant:
High School Diploma or GED
2 years of customer service experience preferably in the hospitality industry
Basic computer and math skills
Professional telephone etiquette and office skills
Excellent oral and written communications skills
Fluency in English with preferred experience in a foreign language
Ability to input and access information in the property management system/computers/point of sales system
Ability to type proficiently
Ability to suggestively sale
Ability to analyze and solve problems
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competent at working independently on recurring projects.
The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k.
The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.
Job Type: Full-time
8 hour shift
Day shift
Evening shift
Holidays
Weekend availability
Supplemental pay types:
Commission pay
Ability to commute/relocate:
Louisville, KY 40202: Reliably commute or planning to relocate before starting work (Required)
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Required)
Hospitality: 1 year (Preferred)
Language:
English (Required)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Job Types: Full-time, Part-time
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Schedule:
Evening shift
Morning shift
Ability to Commute:
Louisville, KY 40202 (Required)
Ability to Relocate:
Louisville, KY 40202: Relocate before starting work (Required)
Work Location: In person
Front Desk Night Audit
Front Desk Receptionist Job In Louisville, KY
The Front Office Night Auditor will count and balance cash, credit cards and direct bill accounts. As well as handling closing, balancing and corrections necessary for guest accounts. This position will also provide a high level of customer service ensuring that personalized service is offered to each and every guest.
Work Requirements
* Responding to guest needs, special requests and complaints and alert appropriate manager as needed
* Counting and balancing cash, credit cards and direct bill accounts
* Closing, balancing and making necessary corrections to guest accounts
* Investigating and analyzing out-of-balance situations and make adjustments or corrections when needed
* Complete various audit reports on the computer
* Verify room rates are accurate and posts rates to guest accounts
* Post room charges and room taxes to guest accounts
* Tracks room revenues, occupancy percentages, and other Front Office statistics
* May also work as a Front Office Agent or Concierge when necessary
* Be aware of all emergency procedures and how to respond in the event of various types of emergencies
* Other duties as assigned
Qualifications
* High School Diploma or GED
* 2 years of customer service experience preferably in the hospitality industry
* Basic computer and math skills
* Professional telephone etiquette and office skills
* Excellent oral and written communications skills
* Fluency in English with preferred experience in a foreign language
* Ability to input and access information in the property management system/computers/point of sales system
* Ability to type proficiently
* Ability to suggestively sell
* Ability to analyze and solve problems
Working Conditions
* Performing under various temperature conditions
* Operating outdoors and indoors
* Standing for extended periods
* Walking long distances
* Under variable noise levels
* Around dust and mite hazards
* Around fumes and odor hazards
* Around chemicals
* Required to wear a company-provided uniform when applicable
* Working around moving machinery/heavy equipment
* Slippery and uneven walking surfaces
Front Desk Agent at MAIN
Front Desk Receptionist Job In Louisville, KY
Job Description
Global Transportation Engineering Corporation in Louisville, KY is looking for one front desk agent to join our team. We are located on 18 S 6th St. Our ideal candidate is self-driven, ambitious, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a front desk agent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to receiving your application. Thank you.
Hotel Front Desk Agent
Front Desk Receptionist Job In Louisville, KY
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONT DESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Front Desk
Front Desk Receptionist Job In Louisville, KY
Job Description
CareATC: Provide patient care the way you always envisioned within a Health Center setting.
About This Opportunity:
We are looking for a Front Desk Receptionist with excellent clerical/administrative skills, great communication, and concierge level customer service!
The Role of Front Desk:
Greets, screens, schedules, and checks patients in.
Performs medical receptionist duties as necessary. Answers telephone, screens calls, takes messages, and provides information.
Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
Requests, locates, sends, and receives patient medical records.
Maintains files and assists in establishing office systems.
Orders office and clinical supplies. Assists in the care and maintenance of office equipment.
Other Duties as assigned.
This is a 40 hour work week opportunity with eligible benefits.
Hour: Monday and Wednesday 7:30-4, Tuesday and Thursdays 8AM-5P and Fridays 8-3pm, lunches 12:00 to 12:30 daily
The CareATC Difference:
Our unique model partners directly with the employer and does not use the traditional fee-for-service health care. This allows physicians and their clinical staff to focus on being the patient centered medical home for their patients and are not burdened by managing the financial aspect of the business.
Our structure is a win for:
The Patient- little or no cost for excellent medical care nor dispensed medication
The Staff- consistent schedule allowing for work life balance, no on-call schedule or holiday schedules. Allows for consistent income with manageable productivity expectations.
The Employer- an excellent benefit resulting in happier, healthier employees and families which will reduce the costs on their medical plans.
Qualifications:
Experience:
Minimum one year of recent experience in a medical setting is strongly preferred.
Knowledge of medical terminology and office procedures.
Knowledge of grammar, spelling, and punctuation to type from draft copy and review and edit reports and correspondence.
Skill in operating office equipment.
Skill in organizational matters, including time management, prioritization, multitasking, and problem-solving.
Education:
High school diploma or general equivalency diploma (GED).
Diploma as a medical administrative assistant from an accredited medical vocational course preferred.
Experience:
Minimum two years of administrative assistant experience in a medical office setting.
Knowledge of medical terminology and office procedures.
Knowledge of grammar, spelling, and punctuation to type from draft copy and review and edit reports and correspondence.
Skill in operating office equipment.
Skill in organizational matters, including time management, prioritization, multitasking, and problem-solving.
PERKS:
Clinic and medication provided at no cost or a low cost to employees and dependents.
Full benefit package, for eligible roles, including Medical, Dental Vision, 401K, PTO, Disability & Life Insurance, Wellness Program and much more.
FRONT DESK CHECK IN/OUT (Corydon)
Front Desk Receptionist Job 20 miles from Louisville
Job Details Corydon, INDescription
We are seeking a positive, patient-focused front office Check-In/Out clerk to join our team at the Corydon location in Louisville, KY. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk, with the ability to multi-task and work in a fast-paced environment. In this role, you will answer questions, schedule appointments, and input patient information into our EMR. You will also be responsible for keeping the patient flow smooth and organized.
*About Us*
As the largest Urologic provider in Kentuckiana, it is our mission to find solutions to a wide range of urologic issues and to provide the community with quality, convenient care. We do this by employing highly skilled, attentive and compassionate staff who have expertise in the field of urology and a passion for research. If you enjoy working with the most advanced therapies in the industry and carry a high standard of patient care, First Urology is a great place to grow your career! We have been awarded Best Places to Work in Louisville and Southern Indiana eight years in a row and provide full benefits, competitive salaries, and room to grow from within.
*Responsibilities*
- Greet and assist patients in a professional manner
- Answer and direct phone calls using proper phone etiquette
- Utilize EMR software for patient check-ins and scheduling
- Perform 10 key typing for data entry tasks
- Manage health information and medical records accurately and in compliance with
HIPAA requirements
- Assist with medical office management tasks as needed
Job Type: Full-time
Pay: BOE
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Referral program
Vision insurance
Schedule:
Monday to Friday
No nights
No weekends
Qualifications
Qualifications:
- Previous experience with phone systems and medical administrative support is preferred
- Familiarity with medical collection processes is a plus
Overnight Front Desk - Night Auditor
Front Desk Receptionist Job In Louisville, KY
Primary Responsibilities • Maintain all areas of the front desk; clean and organized • Responds promptly to any guest inquiries or complaints • Take the initiative to greet guests in a friendly and warm manner • Assists in maintaining a clean and welcoming environment • Complete daily checklist ensuring that all billing issues are resolved• Ensure that rooms are listed in the computer as dirty in order for housekeeping to clean• Assist in setting up breakfast daily• Explain various hotel amenities such as free breakfast, fitness center, etc. to guests • Documents any new commercial customer checking in so that a new account can possibly be opened • Offer alternate solution if guest demand cannot be met • Covers other areas of hotel as needed • Document any guest accidents by completing the accident report form • Document and pass along whenever a complaint is reported • Other duties as assigned Education/Experience• High School diploma/GED required • Previous experience in hospitality preferred • Customer service experience required • Experience handling cash, credit card procedures, and use math concepts • Attention to detail and organized • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Overnight Front Desk - Night Auditor
Front Desk Receptionist Job In Louisville, KY
Job DescriptionPrimary Responsibilities • Maintain all areas of the front desk; clean and organized • Responds promptly to any guest inquiries or complaints • Take the initiative to greet guests in a friendly and warm manner • Assists in maintaining a clean and welcoming environment • Complete daily checklist ensuring that all billing issues are resolved• Ensure that rooms are listed in the computer as dirty in order for housekeeping to clean• Assist in setting up breakfast daily• Explain various hotel amenities such as free breakfast, fitness center, etc. to guests • Documents any new commercial customer checking in so that a new account can possibly be opened • Offer alternate solution if guest demand cannot be met • Covers other areas of hotel as needed • Document any guest accidents by completing the accident report form • Document and pass along whenever a complaint is reported • Other duties as assigned Education/Experience• High School diploma/GED required • Previous experience in hospitality preferred • Customer service experience required • Experience handling cash, credit card procedures, and use math concepts • Attention to detail and organized • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Front Desk Coordinator / Checkout
Front Desk Receptionist Job In Louisville, KY
Come join a team where People make the difference! We rely heavily on people with the right aptitude, attitude and entrepreneurial spirit to drive our success. Ellis & Badenhausen Orthopaedics, PSC is dedicated to providing the Louisville community with the highest quality of orthopedic service. We will ensure that patient care remains the focus of our medical practice by maintaining an experienced staff and by keeping on the forefront of medical technology and research.
Position Summary:
At the Front Desk, you will be the first point of contact for patients and visitors to our practice. This role requires a compassionate and organized individual who can manage both administrative tasks and patient interactions in a professional and efficient manner. In addition to your front desk duties, you will assist by escorting patients to their exam rooms, scheduling follow-up appointments, and ensuring that patients are comfortable and prepared for their visits.
Position Title: Front Desk
Reports to: Office Manager
This position features:
Generous pay and benefits including a 401k and profit-sharing plan!
Key Responsibilities:
Greeting and Checking In Patients: Welcome patients in a friendly, professional manner; verify and update personal and insurance information.
Escorting Patients: Take patients back to their rooms in a timely manner, ensure they are comfortable, and prepare them for their appointment.
Scheduling Follow-up Appointments: After consultations or treatments, schedule follow-up appointments as needed, and provide patients with necessary instructions or reminders.
Managing Patient Flow: Ensure smooth and efficient patient flow from check-in to check-out, assisting patients with any necessary forms or instructions.
Data Entry: Accurately enter patient information into the electronic health records (EHR) system.
Maintaining Office Environment: Keep the front desk area clean and organized; ensure patient privacy and confidentiality at all times.
Collaboration: Work closely with medical staff to ensure patient needs are met efficiently and effectively.
All positions with Ellis & Badenhausen Orthopaedics, PSC are to use due care in the use and communication of patients protected health information. It is every employee s principal job function to ensure patient confidentiality and failure to maintain confidentiality may, and will, result in sanction and/or discharge.
Salary is negotiable and based on experience.
We are an equal opportunity employer
Ellis & Badenhausen Orthopaedics, PSC is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. Applicants must be eligible to work in the USA.
2nd Shift Front Desk Agent- IHG Army Hotels Holiday Inn Express- Fort Knox, KY (3pm-11pm)
Front Desk Receptionist Job 27 miles from Louisville
At IHG Army Hotels-Holiday Inn Express-Fort Knox, KY, we're all about travel that's simple AND smart.
That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? They're all included with a great night's sleep. We're focused on getting our guests more than ready. So we're always ready. Are you?
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Job Overview:
Check-in/out hotel guests in a timely manner and professional manner; process all payments according to established procedures.
Duties and Responsibilities:
Welcome guest in a friendly, prompt and professional manner. Answer phones in a prompt and courteous manner
Register guests, issue room keys, provide information on hotel services and room locations
Up-sell rooms where possible to maximize hotel revenue
Accurately process all cash/credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction
Book routinely guest reservations for individuals/groups that are requested either by phone or from within the hotel; process cancellations, revisions and information updates on changes
Promote Teamwork and quality service through daily communications with other departments
Perform other duties as assigned including guest room tours, concierge services, special guest requests etc.
Qualifications and Requirements:
High school diploma or equivalent, plus one year front desk/guest service experience preferred. Must speak fluent English.
This job requires ability to perform the following:
Frequently standing up behind front desk
Carrying or lifting items weighing up ting objects, projects and computer equipment and use key boards to make reservations.
Communication skills are utilized a significant amount of time when interacting with guests and employees
Reading and writing abilities are used often
Basic math skills are used often
Will have to work weekends, nights and/or holidays
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
The hourly pay rate for this role is $17.75
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Not Applicable to Colorado Applicants
Front Desk Night Auditor -Part Time
Front Desk Receptionist Job 29 miles from Louisville
Night Auditor
REPORTS TO: Front Desk Supervisor FLSA STATUS: Non-Exempt, Hourly
SCHEDULE: Afternoons & Overnight shifts
Accommodate hotel guests by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, addressing guest requests and complaints, and presenting statements to and collecting payments from departing guests. This position is an overnight work schedule.
RESPONSIBILITIES
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Greet, register, and assign rooms to guests.
Contact housekeeping or maintenance staff when guests report problems.
Issue room keys and direct guests to their rooms.
Make and confirm reservations.
Verify customers' credit, and establish how the customer will pay for the accommodation.
Keep records of room availability and guests' accounts.
Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
Review accounts and charges with guests during the check out process.
Record guest comments or complaints, referring customers to managers as necessary.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or telephone switchboards.
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
Date-stamp, sort, and rack incoming mail and messages.
Arrange tours, taxis, or restaurant reservations for customers.
Deposit guests' valuables in hotel safes or safe-deposit boxes.
Plan, schedule or supervise the work of other employees.
EDUCATION AND BACKGROUND REQUIREMENTS
High school diploma required
Previous customer service experience required
QUALIFICATIONS REQUIRED
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS REQUIRED
Strong numerical and analytical acumen
Excellent oral and written communication skills.
Proficient with Microsoft Office Suite and hospitality industry software.
Ability to solve problems and think critically.
Ability to convey information effectively.
Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Front Desk Agent
Front Desk Receptionist Job In Louisville, KY
Job Description
Job Title: Front Desk Agent
Compensation: $16/hr
Myriad Hotel is seeking a friendly and customer-focused Front Desk Agent to join our hospitality team. The Front Desk Agent is the first point of contact for the guests, providing exceptional service and ensuring a smooth check-in and check-out process. In addition to these duties, the Front Desk Agent will also be responsible for assisting guests with parking and providing directions to local attractions. The primary goal will be to create a welcoming and memorable experience for the guests by delivering personalized service and addressing their needs and inquiries.
Responsibilities:
Respond to guest inquiries, requests, and complaints promptly and professionally, ensuring guest satisfaction.
Maintain a thorough understanding of room types, rates, and hotel services to provide accurate information to guests.
Offer recommendations and assistance to guests regarding local attractions, restaurants, transportation, and other services.
Arrange transportation, tours, and reservations based on guest requests and preferences.
Handle guest requests for amenities, additional services, or special arrangements, ensuring prompt and accurate fulfillment.
Collaborate with housekeeping to prioritize room readiness and address guest requests for room service or maintenance.
Requirements:
High school diploma or equivalent.
Previous experience in a customer service or hospitality role is preferred.
Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
Strong problem-solving skills and the ability to handle guest inquiries and complaints professionally and efficiently.
Proficiency in using hotel management systems and software.
Detail-oriented with strong organizational skills to handle multiple tasks and prioritize effectively.
Flexibility to work varying shifts, including evenings, weekends, and holidays.
If you are a service-oriented individual with a passion for creating memorable guest experiences, we encourage you to take a few minutes an apply for the Guest Service Agent position. We look forward to speaking with you!
Front Desk - Night Audit
Front Desk Receptionist Job In Louisville, KY
The Front Office Night Audit Agent will be primarily responsible for counting and balancing cash, credit cards and direct bill accounts and handling closing, balancing and corrections necessary for guest accounts. This position will also provide a high level of customer service ensuring that personalized service is offered to each and every guest.
Work Requirements
* Respond to guest needs, special requests and complaints and alert appropriate manager as needed
* Counting and balancing cash, credit cards and direct bill accounts
* Closing, balancing and making necessary corrections to guest accounts
* Investigate and analyze out-of-balance situations and make adjustments or corrections when needed
* Complete various audit reports on the computer
* Verify room rates are accurate and posts rates to guest accounts
* Post room charges and room taxes to guest accounts
* Tracks room revenues, occupancy percentages, and other Front Office statistics
* May also work as a Front Office Agent or Concierge when necessary
* Be aware of all emergency procedures and how to respond in the event of various types of emergencies
* Other duties as assigned
Qualifications
* High School Diploma or GED
* 2 years of customer service experience preferably in the hospitality industry
* Basic computer and math skills
* Professional telephone etiquette and office skills
* Excellent oral and written communications skills
* Fluency in English with preferred experience in a foreign language
* Ability to input and access information in the property management system/computers/point of sales system
* Ability to type proficiently
* Ability to suggestively sale
* Ability to analyze and solve problems
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competent at working independently on recurring projects.
The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in the associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more.
The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.
Medical Receptionist
Front Desk Receptionist Job 4 miles from Louisville
Title: Medical Receptionist (Patient Coordinator) Company: John Kenyon Eye Center Travel: There will be required travel to our other clinics in Jeffersonville, IN and Louisville, KY, on an as-needed basis. Perks: * Full Benefits Package - Medical, Vision, Dental and Life Insurance
* 401k + Employer Matching
* Paid Time Off and Paid Holidays
* Paid Maternity Leave
* Competitive Base Pay
Hours:
* Full Time
* Our offices are open Monday-Friday 7:30am-5:00pm. You must have open availability to work any/all shifts within these hours. You may need to work a little earlier and/or later as needed.
Requirements:
* High School Diploma or GED equivalent
* Favorable result on Background Check
* Basic computer skills
* Strong customer service skills
* Excitement to learn and grow
Essential Functions:
* Facilitate patient flow
* Verify medical and vision insurances
* Effectively communicate with patients, doctors, and managers
* Answer inquiries through phone, email, and in person requests
Company: John Kenyon Eye Center
Job Title: Patient Coordinator
Department: Ophthalmology
Reports To: Patient Coordinator Manager
Location: This position is located in New Albany, Indiana.
SUMMARY
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
* Answer phones (both external and internal); assure prompt, courteous service at all times
* Practice urgency at all times with patients' time, as well as Doctor's time and schedule
* Manage patient flow in the office
* Knowledge of common fees charged for common visits and collect correct payments
* Complete daily reconciliations / close day / countdown cash drawer
* General office duties and cleaning to be assigned by manager
QUALIFICATIONS
* Ability to interact with all levels of employees in a courteous, professional manner at all times
* Desire to gain industry knowledge and training
* Demonstrates initiative in accomplishing practice goals
* Ability to grow, adapt, and accept change
* Consistently creating a positive work environment by being team-oriented and patient-focused
* Commitment to work over 40 hours to meet the needs of the business
* Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
* Minimum Required: High school diploma or general education degree (GED)
* Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
* Minimum Required: None
SYSTEMS AND TECHNOLOGY
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
* This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Front Desk - Night Audit
Front Desk Receptionist Job In Louisville, KY
The Front Office Night Audit Agent will be primarily responsible for counting and balancing cash, credit cards and direct bill accounts and handling closing, balancing and corrections necessary for guest accounts. This position will also provide a high level of customer service ensuring that personalized service is offered to each and every guest.
Work Requirements
Respond to guest needs, special requests and complaints and alert appropriate manager as needed
Counting and balancing cash, credit cards and direct bill accounts
Closing, balancing and making necessary corrections to guest accounts
Investigate and analyze out-of-balance situations and make adjustments or corrections when needed
Complete various audit reports on the computer
Verify room rates are accurate and posts rates to guest accounts
Post room charges and room taxes to guest accounts
Tracks room revenues, occupancy percentages, and other Front Office statistics
May also work as a Front Office Agent or Concierge when necessary
Be aware of all emergency procedures and how to respond in the event of various types of emergencies
Other duties as assigned
Qualifications
High School Diploma or GED
2 years of customer service experience preferably in the hospitality industry
Basic computer and math skills
Professional telephone etiquette and office skills
Excellent oral and written communications skills
Fluency in English with preferred experience in a foreign language
Ability to input and access information in the property management system/computers/point of sales system
Ability to type proficiently
Ability to suggestively sale
Ability to analyze and solve problems
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competent at working independently on recurring projects.
The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in the associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more.
The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.
Front Desk Coordinator / Checkout
Front Desk Receptionist Job In Louisville, KY
Job Description
Come join a team where People make the difference! We rely heavily on people with the right aptitude, attitude and entrepreneurial spirit to drive our success. Ellis & Badenhausen Orthopaedics, PSC is dedicated to providing the Louisville community with the highest quality of orthopedic service. We will ensure that patient care remains the focus of our medical practice by maintaining an experienced staff and by keeping on the forefront of medical technology and research.
Position Summary:
At the Front Desk, you will be the first point of contact for patients and visitors to our practice. This role requires a compassionate and organized individual who can manage both administrative tasks and patient interactions in a professional and efficient manner. In addition to your front desk duties, you will assist by escorting patients to their exam rooms, scheduling follow-up appointments, and ensuring that patients are comfortable and prepared for their visits.
Position Title: Front Desk
Reports to: Office Manager
This position features:
Generous pay and benefits including a 401k and profit-sharing plan!
Key Responsibilities:
Greeting and Checking In Patients: Welcome patients in a friendly, professional manner; verify and update personal and insurance information.
Escorting Patients: Take patients back to their rooms in a timely manner, ensure they are comfortable, and prepare them for their appointment.
Scheduling Follow-up Appointments: After consultations or treatments, schedule follow-up appointments as needed, and provide patients with necessary instructions or reminders.
Managing Patient Flow: Ensure smooth and efficient patient flow from check-in to check-out, assisting patients with any necessary forms or instructions.
Data Entry: Accurately enter patient information into the electronic health records (EHR) system.
Maintaining Office Environment: Keep the front desk area clean and organized; ensure patient privacy and confidentiality at all times.
Collaboration: Work closely with medical staff to ensure patient needs are met efficiently and effectively.
All positions with Ellis & Badenhausen Orthopaedics, PSC are to use due care in the use and communication of patients’ protected health information. It is every employee’s principal job function to ensure patient confidentiality and failure to maintain confidentiality may, and will, result in sanction and/or discharge.
Salary is negotiable and based on experience.
We are an equal opportunity employer
Ellis & Badenhausen Orthopaedics, PSC is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. Applicants must be eligible to work in the USA.