Medical Receptionist | South Portland, ME | Full-Time
Front desk receptionist job in South Portland, ME
Job Description
ESSENTIAL FUNCTIONS
Greet incoming patients using friendly, respectful communication
Obtaining and documenting up to date demographic information for patient, including updated insurance information, license information, etc.
Accept patient payments and document accordingly
Familiar with payments required from patients enrolled in all insurance plans that InterMed participates with and collect necessary co-pays
Maintain accurate transaction batches on credit card machine
Assist billing office with problem resolution as necessary
Notify clinical staff that patient has arrived via the EMR
Process patient referrals and obtain prior authorization as necessary
Make patient aware of any unusual delay in their appointment time
Answer incoming telephone calls using pleasant phone voice and proper telephone etiquette
Be familiar with forms necessary for patient appointments
To include scanning, printing, assembling, and mailing patient packets
Be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments
Ability to prioritize telephone encounters
Monitor automated confirmation calls and update EMR
Flexibility and willingness to work as a team member
Proficient with Windows based computer applications
Accurate transcribing and data entry skills
Excellent typing and accurate documentation of patient encounter
Perform other duties to support the mission, vision and values of InterMed.
JOB REQUIREMENTS
High School Diploma or equivalent required
Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendor
Ability to work independently and accurately
Ability to work well in busy environment
Follows InterMed's mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care.
Provide the highest quality care to our patients with a level of service that exceeds their expectations.
Maintain a positive attitude and always treat our patients and each other with dignity and respect.
Insist on honesty and integrity from each other and our business partners.
Make teamwork a core component of our relationships between physicians, staff, and patients.
Embrace change to better serve our patients.
Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare.
Have fun as we carry out our mission to serve.
Dental Front Desk Receptionist (Part-Time)
Front desk receptionist job in Windham, ME
Job DescriptionSalary: $23.22-27.96 DOE
Were looking for a personable, dependable, and experienced Front Desk Receptionistavailable to work3 days per week, primarily based in Windham, ME.
This is a part-time position, ideal for someone who enjoys working in a supportive, patient-focused environment and is open to occasional travel to our Lewistonoffice when coverage is needed (with advance notice).
Work Schedule Expectations:
Part-Time:3 days per week
Primary Location:Lifetime Dental Health Windham, ME
Occasional Coverage:Androscoggin Dental Group Lewiston, ME (as needed)
Schedule will be coordinated in advance
Typical Hours:
Vary by day; generally between7:30 AM 5:30 PM
Practice Hours Windham, ME:
Monday:7:30 AM 5:30 PM (patients 8 AM5 PM)
Tuesday:8:30 AM 6:30 PM (patients 9 AM6 PM)
Wednesday & Thursday:7:30 AM 5:30 PM (patients 8 AM5 PM)
What Youll Do:
Greet and check in patients with warmth and professionalism
Manage phone calls, schedule appointments, and assist with inquiries
Support day-to-day operations with the clinical team
Maintain accurate patient records and assist with billing/insurance tasks
Youre a Great Fit If You
Put People First Warm, welcoming, and empathetic with patients and team members
Stay Positive Bring energy, focus, and a can-do attitude
Seek Growth Open to learning and evolving in a team environment
Collaborate Work well with others and step up where needed
Own It Reliable, organized, and accountable
Qualifications:
Dental front desk experience required
Proficiency with Eaglesoft software (required)
Familiarity with treatment planning and insurance processing (preferred)
Strong multitasking and organizational skills
Tech-savvy and efficient with scheduling systems
Reliable transportation for occasional travel to Lewiston office
Why Join Us?
As part of the WorkWell Dental Groupfamily, Lifetime Dental Health offers a positive, respectful, and team-first culture where we genuinely enjoy working together. Were proud to serve our patients with professionalism, care, and integrityand were excited to welcome someone who shares those values.
Ready to Apply?
Submit your resume and a short introduction explaining why this role is a good fit for you.
We look forward to meeting our next great team member!
Full-Time Year-Round Overnight Front Desk Agent
Front desk receptionist job in Cape Neddick, ME
Job Summary You will be an integral member of the front office team that creates distinctively different and authentic experiences for our guests. You will warmly greet guests and assist them with their travel itinerary, reservations, and overall guest experience details. You will be able to promote hotel services and amenities to the guests, and connect the guest to local and authentic experiences in the community. Are you friendly and able to work in a fast-paced environment? The Hotel overnight front desk agent attends to guests' needs, included, but not limited to, registration, checkout, and cashiering.
Full Time Benefits:
Health, Dental, Vision Insurance
Life and AD&D Insurance
Long-Term Disability Insurance
Voluntary Accident and Critical Illness Plans
Optional Supplemental Life Insurance
401k match of 100% for 3%
Referral Bonuses
Hotel, Restaurant, Spa and Retail Discounts at Our Portfolio of Hotels
Paid Time Off - Earn up to 2 Weeks of PTO Within Your First Year
Responsibilities
Use your exceptional written and verbal communication skills to provide ideas about guest amenities and experiences, and organize itineraries and reservations on their behalf.
Utilize the freedom to go beyond to become an expert in the local community and confidently connect vistors to unique and unforgettable experiences in the local area.
Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met.
Have an impeccable eye for detail to ensure accuracy and efficiency.
Qualifications
Excellent guest service skills
Excellent verbal and written communication skills
Proficiency with computers
Previous front desk agent or night audit experience preferred
Knowledge of Opera a plus
Ability to work 3rd shift and weekends
Ability to stand, walk and lift up to 25 lbs
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
or any other characteristic protected by federal, state or local laws.
Auto-ApplyPortland Embassy Suites- Front Desk Positions
Front desk receptionist job in Maine
Apply Description
Are you a customer service star?
We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Part Time Receptionist
Front desk receptionist job in Scarborough, ME
Job Description
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is the second fastest-growing insurance broker in the U.S. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Position Overview
The Receptionist at World Insurance Associates is responsible for managing calls coming into the main phone line, receiving, and distributing mail, as well as additional administrative duties to support the office.
Essential Duties and Responsibilities
First line of contact to receive and distribute a high volume of calls coming into phone line
Distribute faxes via the agency management system
Responsible for keeping inventory of all office supplies and placing approved orders for replenishment as needed
Performs all other general administrative related duties as assigned
Responsible for receiving, processing and distribution of physical and electronic mail as needed
Assist in any processing for Commercial Lines and Personal Lines departments
Qualifications
Work experience with customer service responsibilities
Computer savvy and proficient in MS Office including Power Points, Word, Excel, Outlook, Adobe.
Excellent verbal communication skills
Ability to multi-task in a fast paced and deadline driven environment
Must be able to maintain professionalism and a positive service attitude
Can handle sensitive information with the highest degree of integrity and confidentiality
Strong attention to detail and excellent organizational skills required
Exceptional customer service skills, over the phone and in person, with our customers and internal departments
Sense of urgency and problem-solving skills
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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Veterinary Receptionist - Boothbay, ME
Front desk receptionist job in Boothbay, ME
Who we are
Boothbay Animal Hospital is Hiring a Veterinary Receptionist!
Details
Role: Veterinary Receptionist
Status: Full-time
Salary: Negotiable and based on experience
Schedule: Two 8a - 5p weekday shifts, Two 8a - 6pm weekday shifts, Every other Saturday 9am - 1pm
Are you a confident, strong, and service-driven professional who thrives in a fast-paced, compassionate environment?
Boothbay Animal Hospital is looking for an experienced Veterinary Receptionist to join our team of dedicated, hard-working professionals who deliver outstanding patient care and exceptional client service every single day.
As a well-established practice committed to unmatched veterinary care and a five-star client experience, we're searching for someone who brings excellent communication, rock-solid reliability, and a positive, can-do attitude to our front desk. If you're the type of person who can juggle multiple tasks with calm efficiency-and do it all while keeping a smile-we want to meet you.
We're not just a team; we're a collaborative, supportive group that believes we are truly better together. We prioritize growth, learning, and helping each other succeed. And yes-we still make time for puppy kisses and kitty headbutts.
What We Offer
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
What We're Looking For
A team member who:
Maintains a positive, supportive attitude-teamwork matters here.
Is confident, dependable, and ready to own their role.
Shows empathy for clients, coworkers, and themselves.
Is eager to learn, grow, and continue developing their skills.
Doesn't mind being the occasional target of puppy enthusiasm or a cat's gentle headbutt.
What's In It for You
Actual, real lunch breaks (yes, really!)
A steady 4-day work week
Rotating Saturday shifts
A clinic culture that celebrates individuality, teamwork, and your unique strengths
Think you're the strong, talented veterinary receptionist we've been dreaming of?
We'd love to meet you! Join our team and help us continue making a meaningful difference in the lives of our patients, their families, and each other.
Diversity, equity, and inclusion are core values at Boothbay Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Portland, ME
A hired team member would be responsible for opening the gym on a full-time level, Monday to Friday from 4:45 am-12 pm. A team member will be responsible for greeting members as they enter the establishment as well as answering the phone as needed. Additionally, a hired team member will be responsible for signing up prospective members and handling a cash register. As needed there will be cleaning tasks to be completed daily.
Currently, we are hiring for Monday to Friday 4:45 am-12 pm for a total of 36 hours per week. Come join a fun energetic atmosphere at World Gym's front desk!
At this time, masks are recommended but not required. We have increased cleaning and added daily tasks to prevent the spread of COVID in the gym. Compensation: $15.00 per hour
The iconic World Gym brand was founded in 1976 by Joe Gold during the glory days of "Muscle Beach" in Venice, CA. Joe was one of the original ringleaders of Muscle Beach. In his prime, he toured with Mae West, and was at the heart of the cozy connection that has always existed between the Muscle Beach fitness scene and the celebrity of Hollywood. Joe blazed a trail followed later by the likes of Arnold Schwarzenegger, Lou Ferrigno, and Dave Draper to name just a few - all of whom had significant Hollywood careers and an intimate connection to and love for World Gym.
Since that time, World Gym has evolved into an internationally recognized brand that has captured the imagination of people around the globe. Given its storied past, it is no surprise that World Gym is one of the most celebrated fitness brands in the world today.
World's Gym is committed to always remaining a true gym, not a resort. This is the place for the serious, no-nonsense workout; where great shape is an authentic passion. We believe in empowering our members to lift themselves to greatness and letting confidence thrive while the mind and body grow strong. By offering expertise and state of the art equipment, we have the inspiration and tools to change lives.
Auto-ApplyReceptionist
Front desk receptionist job in Portland, ME
Perks and Benefits*:
is 7:30am -6pm Sunday- Wednesday
Earn up to 1% wage increase every Quarter
Sinceri Senior Living Discount Marketplace
Employee Referral Bonus of $1,000
Access to earned wages prior to payday
Generous PTO Plan
Career Development
An employee engaged scheduling system
Length of Service Bonus Program
Affordable Medical, Dental, Vision, Supplemental Benefits
401K Retirement Plan
Oh, and did we mention an amazing Team Environment?
*Some benefits may vary depending on position and employment status
Purpose:
Responsible for providing assistance to the Administrator, Office Manager, Director of Nursing and Activity Director, as well as answering phones and assisting residents, family members and potential clients as needed.
Minimum Eligibility Requirements:
High school diploma or equivalent.
A desire and willingness to learn new systems.
Prior work in reception or customer service preferred.
Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information.
Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility.
Knowledgeable on the computer and able to operate Microsoft Office.
Ability to represent the facility in a positive and professional manner.
Must be able to work effectively in an individual or team setting.
Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
Essential Functions:
Answering the phones and referring to the appropriate department or person.
Greet residents, families, guests, and staff in a courteous and professional manner.
Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries.
General office duties including typing, filing, distribution of mail and other duties as assigned.
Guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty, if needed.
Follow Marketing guidelines for phone inquiries and guided tours.
Accept rental payments and issue receipt if requested.
Why You Should Work With Us:
As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that's why we have been certified by our employees as a Great Place to Work for our 6th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.
Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you!
Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Minors must be at least 16 years of age to be employed by Sinceri Senior Living.
Candidates submitted by unsolicited 3
rd
party recruiters will not be considered.
Front Desk Agent
Front desk receptionist job in Ogunquit, ME
Job DescriptionFront Desk Agent - Anchorage By The SeaLocation: Ogunquit, ME Job Type: Full-Time Compensation: $18 per hour Job OverviewAnchorage By The Sea is seeking a customer-focused Front Desk Agent to join our team. This role is responsible for guest registration, managing reservations, and providing guests with information about the hotel and surrounding area. If you excel in customer service and have previous experience in a service-related role, we encourage you to apply.Responsibilities
Manage online, phone, and in-person room reservations in a fast-paced environment
Communicate relevant shift information to the next shift and direct supervisor
Welcome guests, process check-ins and check-outs, distribute room keys, and explain hotel amenities
Process payments and resolve any discrepancies
Address guest concerns and complaints in a professional and timely manner
Provide guests with information about local attractions and amenities
Collaborate with team members to ensure guest accommodations meet hotel standards and special requests are fulfilled
Maintain a clean, organized, and well-functioning workstation
Follow training procedures and adhere to standard operating procedures
Perform additional duties as assigned by management
Requirements
High school diploma or equivalent experience
Minimum of one year of experience in a related position
Ability to work onsite at the hotel location
Flexible availability for both day and night shifts
Proficiency in English (reading, writing, speaking)
Willingness to learn new technology platforms
Ability to stand for extended periods at the front desk
Ability to lift and push up to 50 lbs., including guest luggage (limited)
Strong ability to work independently
Friendly, professional, and customer-service-oriented demeanor
Preferred Qualifications
Previous experience in a customer-facing role
Proficiency in Microsoft Office Suite
Bilingual skills, with preference for Spanish or French
Overnight Front Desk Agent
Front desk receptionist job in Ogunquit, ME
Part time and full time positions available
Company Intro
Are you a hospitality professional with a strong work ethic who enjoys working with people? Are you looking for an exciting opportunity to join a dynamic team at Lafayette Hotels? If you answered yes, we want to hear from you!
Lafayette Hotels, a renowned family-owned and operated company with over 30 hotels and restaurants throughout Maine and New Hampshire, is seeking friendly, guest focused individuals to join our team. With properties in stunning locations such as Maine's Acadia National Park, the Southern Maine Beaches, and New Hampshire's White Mountains, Lafayette Hotels offers a perfect blend of work and adventure.
****************************
Job Summary
We are seeking a positive, service-oriented, energetic and self-motivated Night Auditor to join our team. The Night Auditor works the overnight front desk shift generally from 10PM - 6A or 11PM-7AM. We value dependability and honesty the most in our Night Auditors.
Daily Duties
Answer phone calls and assist any guest requests - towel requests, noise complaints, lock outs etc
Communicate any issues with morning shift and other departments
Welcome late arrivals
Walk property periodically throughout the evening
Adhere to and enforce all safety and emergency procedures and inform upper management of any unsafe conditions
Other responsibilities as assigned
Requirements & Qualifications
Self motivated and independent
Friendly and service oriented attitude
Presentable and professional
Able to stand on feet for up to 8 hours
Able to read and write English
Basic/intermediate computer skills
High School Degree
Some weekend availability, when we are busiest, is generally required in the hospitality industry
Previous experience is preferred, but not required - we are willing to train someone with the right attitude
Lafayette Hotels is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Work schedule
8 hour shift
Night shift
Supplemental pay
Bonus pay
Benefits
Employee discount
Paid training
Veterinary Receptionist
Front desk receptionist job in Orland, ME
Receptionist - Veterinary Front Desk
Salary: $15.50-$20.00 per hour, based on the candidate's skills, experience, and qualifications.
Schedule: This is a full-time position, Monday-Friday from 7:30 AM to 5:00 PM, typically scheduled as four 10-hour shifts. No weekend hours!
Bucksport Veterinary Hospital is hiring full-time Customer Service Professionals to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.
What to Expect
As you join our mission, expect to be supported in your work and home life with:
All the benefits you deserve-medical, dental, vision, and plus an employee pet discount because we know your pets are family, too!
Paid time off. Take the time you need to recharge.
401(k) with a generous company. We invest in your future while you care for our pets today.
Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.
Key Responsibilities:
Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
Qualifications:
Previous experience in a veterinary office is preferred.
Basic knowledge of veterinary terminology and procedures
Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
Ability to maintain a calm, professional, and positive demeanor
About Bucksport Veterinary Hospital
Bucksport Veterinary Hospital is a family-owned, full-service small-animal practice dedicated to keeping pets healthy and happy for life. We provide everything from routine wellness care and vaccinations to diagnostics, surgery, dental work, and emergency support - all in a modern, renovated facility
We believe in preventive care and offer customizable wellness plans that allow pet owners to spread the cost of care over monthly payments while getting access to discounted services and products.
At Bucksport, we treat pets like family. Our compassionate and supportive team collaborates to deliver personalized, quality care in a warm and welcoming environment. If you join us, you'll be part of a close-knit practice focused on integrity, teamwork, and a genuine love for animals.
Auto-ApplyReceptionist (Behavioral Health)
Front desk receptionist job in Fort Kent, ME
* Greet patients in an appropriate, welcoming manner. * Answers phone calls using the Telephone Etiquette process and refers calls as appropriate. * Forward calls needing triage to the office nurse or the PCP's Medical Assistant. * Have appropriate Passport training and verify all insurance cards at time of registration. Stay up to date with all Passport changes and updates.
* Collect co-pays at time of visit.
* Ability to schedule tests, procedures, and referrals.
* Ability to prepare medical records for review for Insurance Companies or for Lawyer Requests.
* Ability to scan reports into patient charts, using the appropriate method.
* Verify the Patient Portal daily to make sure patient concerns are addressed. Make sure to notify providers if some remain unaddressed.
* Assist with filling out of Pre-Authorization forms as needed.
* Fill out demographics on forms for providers (i.e., DMV, Disability, ML, FMLA).
* Have appropriate EMR training and stay up to date will all changes as they arise.
* Have appropriate HMS training and stay up to date with changes as they arise.
* Make sure to inform the provider and MA when an ACO patient calls to cancel or reschedule an appointment. (ACO patients are flagged in our Cerner system)
* When working at the check-out window and scheduling patients for Mammograms, make sure to completely fill out the first section of the Mammogram log.
* When working the check-out window, make sure to always verify the patient's name and DOB and highlight that information on the visit summary, along with highlighting their next appointment.
* Ability to inform office nurse or provider when a patient call reporting complications after a procedure or surgery.
* Assist in the training of new receptionists, if needed
* Pick up mail if necessary.
* Report missing office supplies to the Lead Receptionist or Office Manager.
* Maintain Practice environment. Ensure compliance with RHC guidelines, licensing, accreditation requirements and assure compliance with HIPPA policy.
* Perform such related duties not listed herein but deemed in the best interest of the Medical Practices and NMMC.
EDUCATION, TRAINING AND EXPERIENCE:
* High School graduate or equivalent and prior experience or training in the medical field.
* Familiarity with computer science and medical terminology is desirable, also previous public contact work.
* Bilingual with French is desired.
* On the job training will be provided.
WORKER TRAITS:
* Effective communication skills. Verbal ability is necessary for reading comprehension, as is written abilities.
* The ability to plan, organize and implement activities.
* Self-motivated with ability to work independently.
* Ability to multitask.
* Ability to work well with others and promote teamwork.
* Conform to policy and procedure in regard to attendance, working hours and punctuality.
* Application to duties.
* Maintain and respect confidentiality.
* Participate in all mandatory in-services as required by NMMC.
* Behave in a courteous, professional manner at all times.
* Actively be involved in the day-to-day operations, with the goal of achieving exceptional customer service, and increased office productivity.
MEDICAL OFFICE SPECIALIST 40hr
Front desk receptionist job in Caribou, ME
Full-time Description
Status:
40 hours/week
Full Time
Are you ready to be part of a fun, engaging, and hardworking team? Voted one of the 2025 Best Places to Work in ME, Pines Health Services is where you want to be! Pines currently has an immediate opening for a Medical Office Specialist in our Caribou Health Center located in Caribou. Qualified applicants must exhibit a commitment to our vision, mission, and goals while delivering exceptional patient care. Applicants must be competent with computers, have excellent verbal and written communication skills, be outstanding listener, be problem solver, prioritize workload, and be able to work professionally and independently. Previous experience in health care is preferred; however, we will train the right person.
Pines Health Services offers competitive salaries and a comprehensive benefits package. For more information about these exciting opportunities
Position Summary:
Welcomes and orients patients and visitors into the practice, and ensures that demographic, financial, and insurance information is correctly obtained and updated. Provides clerical support and assistance to health center staff, including physicians and mid-level providers.
Essential Functions:
1. Answers the telephone, handles all patient calls, routes to appropriate persons, or takes messages, ensuring adequate information is obtained.
2. Schedules patient appointments and keeps provider informed of schedule, notifying clinical support staff of patient's arrival.
3. Confirm patient next day appointment.
4. Greets patients and visitors, determines their needs, and directs them appropriately.
5. Checks out patients and schedules follow-up appointments and referrals, if needed, per provider instructions.
6. Identifies workers compensation visits and compiles appropriate documents.
7. Scan documents into medical record.
8. Prepares deposit slip for payments received and deposits at bank.
9. Performs billing and related billing functions.
10. Gathers patient registration information, and insurance cards ensuring such information is accurate and enters such information into the electronic medical record.
11. All insurance cards to be scanned at visit.
12. Verifies eligibility through EMR, insurance portals or over the phone with insurance companies.
13. Attaches insurance referral to all appointments when needed.
14. Collects patient co-pays.
15. Faxes, copies, or mail medical information as needed or required.
16. Performs other work-related duties as assigned.
17. Complies with local, state and federal laws and regulations.
Requirements
Highschool or GED preferred.
Contact:
For the full job description or additional information, please contact Kelly at ************** or ********************.
Pines Health Services offers a competitive benefits package. You can view the complete details here: Pines Health Services Benefits.
Pines Health Services is an Equal Opportunity Employer and Provider
Easy ApplyMedical Receptionist | OBGYN | 32-HOUR | Portland, ME
Front desk receptionist job in Portland, ME
Job Description
ESSENTIAL FUNCTIONS
Greet incoming patients using friendly, respectful communication
Obtaining and documenting up to date demographic information for patient, including updated insurance information, license information, etc.
Accept patient payments and document accordingly
Familiar with payments required from patients enrolled in all insurance plans that InterMed participates with and collect necessary co-pays
Maintain accurate transaction batches on credit card machine; balance cash drawer
Assist billing office with problem resolution as necessary
Notify clinical staff that patient has arrived via the EMR
Make patient aware of any unusual delay in their appointment time
Answer incoming telephone calls using pleasant phone voice and proper telephone etiquette
Be familiar with forms necessary for patient appointments
To include scanning, printing, assembling, and mailing patient packets
Be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments
Ability to prioritize telephone encounters
Monitor automated confirmation calls and update EMR
Flexibility and willingness to work as a team member
Proficient with Windows based computer applications
Accurate transcribing and data entry skills
Excellent typing and accurate documentation of patient encounter
JOB REQUIREMENTS
High school graduate
Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendor
Ability to work independently and accurately
Ability to work well in busy environment
Full-Time Year-Round Front Desk Agent
Front desk receptionist job in Cape Neddick, ME
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.
Responsibilities
Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day.
Create memorable experiences with a warm, welcoming personality that can relate to guests and associates.
Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met.
Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency.
Qualifications
Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun!
Experience. Previous experience passionately providing service to others and assisting them with cash transactions.
People Person. The best part of serving others is creating experiences for them that go beyond the expected.
Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
Needed Attributes
Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyFront Desk Agent
Front desk receptionist job in Ogunquit, ME
We are looking to hire both morning and evening shifts.
Company Intro
Are you a hospitality professional with a strong work ethic who enjoys working with people? Are you looking for an exciting opportunity to join a dynamic team at Lafayette Hotels? If you answered yes, we want to hear from you!
Lafayette Hotels, a renowned family-owned and operated company with over 30 hotels and restaurants throughout Maine and New Hampshire, is seeking a friendly Front Desk Agent to join our team. With properties in stunning locations such as Maine's Acadia National Park, the Southern Maine Beaches, and New Hampshire's White Mountains, Lafayette Hotels offers a perfect blend of work and adventure.
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Job Summary
The Front Desk team are the face of our hotel. Front Desk Agents assist our guests by listening to and understanding their specific needs to find them the perfect room. After arrival, our goal is to ensure our guests stay exceeds expectations. The Front Desk department is the hub of the hotel, and a great place to start your career in hospitality.
Daily Duties
Hotel reservations
Welcome guests upon arrival
Check in and check out procedures
Provide information and answer questions about local area attractions
Coordinate with other departments to ensure our guests are well attended to while staying with us
Other responsibilities as assigned
Requirements & Qualifications
Team Player
Friendly and service oriented attitude
Presentable and professional
Able to stand on feet for up to 8 hours
Able to read and write English
Basic/intermediate computer skills
Highschool Degree
Some weekend availability, when we are busiest, is generally required in the hospitality industry
Lafayette Hotels is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Work schedule
Weekend availability
8 hour shift
Monday to Friday
Day shift
Night shift
Holidays
Supplemental pay
Bonus pay
Benefits
Paid time off
401(k) matching
Employee discount
Paid training
Profit sharing
Veterinary Receptionist - Bethel, ME
Front desk receptionist job in Bethel, ME
Who we are
Bethel Animal Hospital is Hiring a Veterinary Receptionist!
Details
Role: Veterinary Receptionist
Status: Full-time
Salary: Negotiable and based on experience
Schedule: Two full days (8 am - 6 pm) and one half day (12 pm - 6 pm)
Bethel Animal Hospital, a well-established practice with a commitment to unparalleled patient care and exceptional customer service, is looking to add a veterinary receptionist superstar to our team! We are more than a group of compassionate veterinary professionals; we are a supportive team that believes in a 'better together' philosophy and strives to cross-train and educate our staff so that we can all find a growth path. In addition to offering a clinic culture of compassion and support, we also offer some exceptional benefits, including:
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
529 Savings Plan
Referral bonus program
Wellness Benefits
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Employee Assistance Program
Employee discount program
Duties include:
Greet clients and manage check-ins and check-outs with professionalism and warmth
Answer and direct multi-line phone calls, schedule appointments, and relay messages
Process payments and maintain accurate client and patient records
Communicate effectively with clients about services, policies, and pet care instructions
Support daily clinic operations by assisting with filing, invoicing, and light cleaning
All of our team members should be ready to:
Share your knowledge, skills, and experiences with others (spidey powers would be cool too), maintain a positive, supportive approach at all times, recognizing that remarkable results are achieved through teamwork and mutual respect, and possess the confidence to own tasks and responsibilities to deliver positive outcomes.
Think you're the veterinary receptionist we've been dreaming of? Awesome! Come join our team and see the difference we can make in the lives of our people and our patients!
Diversity, equity, and inclusion are core values at Bethel Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Auto-ApplyER Registration Clerk
Front desk receptionist job in Fort Kent, ME
The ER Registration Clerk is responsible for the complete and accurate registration of all patients obtaining services at Northern Maine Medical Center. Responsible for accurately gathering and entering patient information into the Cerner system as received from the patient and/or physician office, verifying benefits for non-pre-registered patients and obtaining signatures on required forms. Responsible for ensuring an efficient, complete, and timely patient registration process that models the customer service philosophy of the organization.
ESSENTIAL FUNCTIONS:
1. Patient Experience & Communication
* Provide premier customer service and communication with patients, families, staff, and external contacts.
* Ensure patients and families have the best hospital encounter possible.
* Communicate clearly with patients regarding financial responsibilities, payment options, and referrals to financial counselors.
* Maintain a professional appearance, follow dress code, and uphold NMMC's code of conduct.
2. Patient Registration & Data Accuracy
* Collect, validate, and accurately enter patient demographics, insurance, and case-specific information (95%+ accuracy).
* Copy/scan insurance cards, photo IDs, and required documentation.
* Ensure Medicare Secondary Payer Questionnaire is completed when applicable.
* Maintain confidentiality in compliance with HIPAA guidelines.
3. Insurance Verification & Authorization
* Verify insurance eligibility, benefits, and pre-authorization requirements using online tools and payer contacts.
* Update patient account information to ensure accurate billing.
* Partner with the Financial Advocacy team on insurance issues.
* Prepare pre-registrations and pre-admissions for in-patient admissions.
4. Financial & Compliance Responsibilities
* Collect and log patient co-pays, generate receipts, and balance cash.
* Ensure compliance with EMTALA regulations.
* Scan, archive, and maintain accurate records for billing and medical review.
5. Emergency Department & Safety Support
* Apply critical thinking skills in emergent and high-pressure situations to ensure timely, safe, and accurate registration processes.
* Assist ER staff in maintaining environmental and patient safety standards, including crowd control and safety in the waiting area.
* Maintain competencies in: MOAB (Management of Aggressive Behaviors), HEPA Mask Fitting, CPR Certification, and 1-to-1 patient care support when needed.
* Act as an integral member of the ER team, able to function independently while supporting clinical staff during crises.
6. Operational Support & Team Contribution
* Professionally manage incoming calls and function as switchboard after hours (7pm-7am).
* Coordinate bed requests and admissions as directed.
* Monitor and maintain ER waiting area, HICS supplies, and patient safety.
* Keep Supervisor informed of delays, issues, or operational concerns.
* Crosstrain to support coverage in all registration functions.
* Adapt positively to changes in policy, insurance, and operations.
* Support team-based results, quality, productivity, and attendance standards.
7. Professional Competence & Independence
* Demonstrate knowledge, skills, and competencies through testing, quality review, and daily performance.
* Perform duties independently with minimal supervision.
* Support the team by carrying out additional duties or responsibilities that contribute to patient care and departmental success.
EDUCATION, TRAINING AND EXPERIENCE:
* Requires high school education with current computer technology.
* To witness signatures on patient consents - must be at least 18yrs of age.
* Computer skills with typing abilities.
* Excellent written and verbal communications skills, as well as analytical capabilities.
* Knowledgeable in office functions and processes.
* Bilingual preferred but not required.
WORKER TRAITS:
* Ability to effectively determine priorities and plan workday without routine and constant supervision.
* Knowledge of and experience in coverage practices and eligibility criteria for third-party payers, both commercial and governmental.
* Capable of empathizing with the circumstances of coworkers, patients and families while maintaining an objective approach to the disposition of each account.
* Persuasive verbal and written skills.
* Knowledge of and experience in general hospital business practices and information flows.
* Experience in working with customers in financial transactions.
Medical Receptionist | Portland, ME | OBGYN
Front desk receptionist job in Portland, ME
Job Description
ESSENTIAL FUNCTIONS
Greet incoming patients using friendly, respectful communication
Obtaining and documenting up to date demographic information for patient, including updated insurance information, license information, etc.
Accept patient payments and document accordingly
Familiar with payments required from patients enrolled in all insurance plans that InterMed participates with and collect necessary co-pays
Maintain accurate transaction batches on credit card machine; balance cash drawer
Assist billing office with problem resolution as necessary
Notify clinical staff that patient has arrived via the EMR
Make patient aware of any unusual delay in their appointment time
Answer incoming telephone calls using pleasant phone voice and proper telephone etiquette
Be familiar with forms necessary for patient appointments
To include scanning, printing, assembling, and mailing patient packets
Be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments
Ability to prioritize telephone encounters
Monitor automated confirmation calls and update EMR
Flexibility and willingness to work as a team member
Proficient with Windows based computer applications
Accurate transcribing and data entry skills
Excellent typing and accurate documentation of patient encounter
JOB REQUIREMENTS
High school graduate
Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendor
Ability to work independently and accurately
Ability to work well in busy environment
Veterinary Receptionist Gray, ME
Front desk receptionist job in Gray, ME
Who we are
Gray-New Gloucester Animal Hospital is Hiring a Veterinary Receptionist!
Details
Role: Veterinary Receptionist
Status: Full-time
Salary: Negotiable and based on experience
Schedule: Monday, Tuesday, Thursday, Friday, 8:00 am - 5:30 pm
Are you looking for a practice that prides itself on providing outstanding patient care and exceptional client service? Do you enjoy a work-life balance that includes those previously elusive things like predictable schedules and actual lunch breaks? If so, Gray-New Gloucester Animal Hospital would love to hear from you!
Gray-New Gloucester Animal Hospital, a well-established practice committed to providing unparalleled patient care and exceptional customer service, is seeking to add a veterinary receptionist superstar to our team! We are more than a group of compassionate veterinary professionals; we are a supportive team that believes in a 'better together' philosophy and strives to cross-train and educate our staff so that we can all find a growth path.
Why You'll Love it Here
Opportunity to use your skills to better your community
No nights, weekends, or holidays
Employee benefits that strengthen both the body and the mind
Mentoring and support as you grow and advance your career - The more you know, the better off we all are!
Each Member of Our Team Should Be Ready To
Share your knowledge, skills, and experiences with others
Grow as a professional and encourage the growth of others
Be a part of monthly meetings to encourage open communication and collaboration
Maintain a positive, supportive approach at all times, recognizing that remarkable results are achieved through teamwork and mutual respect
Take ownership of responsibilities to deliver positive outcomes
Benefits To Keep Life Awesome
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
Join Our Team!
We can't wait to welcome you to the team! Apply today!
Diversity, equity, inclusion, and belonging are core values at Gray-New Gloucester Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Auto-Apply