Front desk receptionist jobs in Maine - 149 jobs

Job Description ESSENTIAL FUNCTIONS Greet incoming patients using friendly, respectful communication Obtaining and documenting up to date demographic information for patient, including updated insurance information, license information, etc. Accept patient payments and document accordingly Familiar with payments required from patients enrolled in all insurance plans that InterMed participates with and collect necessary co-pays Maintain accurate transaction batches on credit card machine; balance cash drawer Assist billing office with problem resolution as necessary Notify clinical staff that patient has arrived via the EMR Make patient aware of any unusual delay in their appointment time Answer incoming telephone calls using pleasant phone voice and proper telephone etiquette Be familiar with forms necessary for patient appointments To include scanning, printing, assembling, and mailing patient packets Be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments Ability to prioritize telephone encounters Monitor automated confirmation calls and update EMR Flexibility and willingness to work as a team member Proficient with Windows based computer applications Accurate transcribing and data entry skills Excellent typing and accurate documentation of patient encounter JOB REQUIREMENTS High school graduate Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendor Ability to work independently and accurately Ability to work well in busy environment

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests. Responsibilities Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency. Qualifications Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with cash transactions. People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Needed Attributes Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sunday River is seeking full-time Hotel Front Desk Agents for our busy winter season! Provide a warm welcome and fond farewell to each guest and create magic moments throughout the guests' stay. You will be on the front line, making great first impressions for our guests, providing information about the resort and local area, and offering a full range of hotel amenities and services to them. Responsibilities will also include settling guest accounts upon check-out, resolving guest issues, and completing special requests in accordance with our service values. Responsibilities * Exceed guests' expectations throughout their stay * Go above and beyond to satisfy guests' needs to special requests * Assist all guests with any questions or concerns * Check guests in with a warm and friendly demeanor * Ensure accurate room reservations and room assignments across the hotel * Provide information to guests regarding all Sunday River products and services * Sell lift tickets and other products * Assist with phone inquiries * Run pre-arrival reports on a regular basis Qualifications * High school degree or equivalent. Previous experience is preferred but not required. * Must be able to perform all duties and responsibilities of the position satisfactorily. Compensation & Benefits * Wages range from $17 to $20 per hour, depending on experience, with opportunities for professional growth and advancement. * Seasonal Team Member perks include: * Free ski and golf pass for self, and additional passes for dependents of full-time Team Members. * Resort discounts on lessons, equipment rentals, dining, lodging, retail, and spa. * Eligibility for affordable Team Member housing.

TempToFT Temp to hire opportunities in South Portland and Scarborough! Greets and checks in patients, performs registration on new patients, verifies insurance on all patients. Scheduling future appointments Assisting with referrals Collects co-payments. Prepares insurance assignment form with data such as names of insurance company and policyholder, policy number, and physician diagnosis. Contacts insurance company to verify patient coverage and obtain information concerning extent of benefits. Posting of referrals and/or precertification information. Job Type: Full-time Pay: $19.00 - $21.00 per hour Schedule: 8 hour shift Ability to Commute: Scarborough, ME 04070 Work Location: In person

Join Our Team! Urgently Hiring Front Desk Admin in Bangor, ME! Job Title: Front Desk Admin Pay: $18 - $20 per hour Hours: Monday to Friday, 9:00 AM to 2:30 PM (with some flexibility) Looking for a rewarding opportunity with a reliable schedule? Join a reputable organization in Bangor, ME, as a Front Desk Admin and make a positive impact every day. As a Front Desk Admin, you'll play a key role in creating a welcoming environment for clients and ensuring the smooth operation of front desk activities. You will be the first point of contact for visitors, setting the tone for their experience. What You'll Do: As a Front Desk Admin, you will be responsible for: Greeting customers warmly and providing assistance as required. Answering and directing phone calls promptly and professionally. Collecting, sorting, scanning, and categorizing documentation accurately. Maintaining a tidy and organized front desk area to enhance the visitor experience. Utilizing problem-solving skills to address customer inquiries and issues. Collaborating with team members to ensure efficient operations and excellent service. What You'll Bring: The ideal candidate for this role will have: High school diploma or equivalent; relevant experience is a plus. Exceptional customer service skills with a friendly and professional demeanor. Detail-oriented mindset with strong organizational abilities. Proficiency with Microsoft Office; familiarity with Google Suite is a plus. A willingness to learn and adapt to new technologies. Why Join Us in Bangor, ME? Reliable hours to support work-life balance. A modern workplace where your contributions genuinely matter. Opportunities for career growth and professional development. Enjoy Affordable health and prescription coverage with no waiting period. Location & Schedule: This position is on-site in Bangor, ME, with the work hours of Monday to Friday, 9:00 AM to 2:30 PM, allowing flexibility for a couple of half-hour segments. Ready to Take the Next Step? If you're ready to begin a fulfilling career as a Front Desk Admin in Bangor, ME apply today or contact our recruiting team to learn more. Don't wait; we're hiring now!

Apply Description Are you a customer service star? We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills

World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is the second fastest-growing insurance broker in the U.S. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Position Overview The Receptionist at World Insurance Associates is responsible for managing calls coming into the main phone line, receiving, and distributing mail, as well as additional administrative duties to support the office. Essential Duties and Responsibilities First line of contact to receive and distribute a high volume of calls coming into phone line Distribute faxes via the agency management system Responsible for keeping inventory of all office supplies and placing approved orders for replenishment as needed Performs all other general administrative related duties as assigned Responsible for receiving, processing and distribution of physical and electronic mail as needed Assist in any processing for Commercial Lines and Personal Lines departments Qualifications Work experience with customer service responsibilities Computer savvy and proficient in MS Office including Power Points, Word, Excel, Outlook, Adobe. Excellent verbal communication skills Ability to multi-task in a fast paced and deadline driven environment Must be able to maintain professionalism and a positive service attitude Can handle sensitive information with the highest degree of integrity and confidentiality Strong attention to detail and excellent organizational skills required Exceptional customer service skills, over the phone and in person, with our customers and internal departments Sense of urgency and problem-solving skills Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-KS1

A hired team member would be responsible for opening the gym on a full-time level, Monday to Friday from 4:45 am-12 pm. A team member will be responsible for greeting members as they enter the establishment as well as answering the phone as needed. Additionally, a hired team member will be responsible for signing up prospective members and handling a cash register. As needed there will be cleaning tasks to be completed daily. Currently, we are hiring for Monday to Friday 4:45 am-12 pm for a total of 36 hours per week. Come join a fun energetic atmosphere at World Gym's front desk! At this time, masks are recommended but not required. We have increased cleaning and added daily tasks to prevent the spread of COVID in the gym. Compensation: $15.00 per hour The iconic World Gym brand was founded in 1976 by Joe Gold during the glory days of "Muscle Beach" in Venice, CA. Joe was one of the original ringleaders of Muscle Beach. In his prime, he toured with Mae West, and was at the heart of the cozy connection that has always existed between the Muscle Beach fitness scene and the celebrity of Hollywood. Joe blazed a trail followed later by the likes of Arnold Schwarzenegger, Lou Ferrigno, and Dave Draper to name just a few - all of whom had significant Hollywood careers and an intimate connection to and love for World Gym. Since that time, World Gym has evolved into an internationally recognized brand that has captured the imagination of people around the globe. Given its storied past, it is no surprise that World Gym is one of the most celebrated fitness brands in the world today. World's Gym is committed to always remaining a true gym, not a resort. This is the place for the serious, no-nonsense workout; where great shape is an authentic passion. We believe in empowering our members to lift themselves to greatness and letting confidence thrive while the mind and body grow strong. By offering expertise and state of the art equipment, we have the inspiration and tools to change lives.

JOB DESCRIPTION: Front Desk Agent Duties and Responsibilities: Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information, including the number of guests and the room rate. Make an appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Promote and administer Hilton and Marriott Marketing Programs, such as Hilton Honors or Bonvoy rewards, for arriving guests. Ensure that the guest knows the room location. Arrange for a team member to accompany the guest to the room. Provide a welcome packet to guests containing room keys, tokens of our appreciation, gifts, etc. Ensure rooms and services are correctly accounted for within the guest statement. Properly account for services provided by the hotel. Assist guests with checkout payments or charges. Accept and records vouchers, credit, traveler's checks, and other forms of payment. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen well to understand requests, respond with appropriate action, and provide accurate information. Receive special requests from guests and respond appropriately or forward requests to appropriate team members for decisions and actions. Promptly answer the telephone and email inquiries. Input messages into the computer and advise other team members of special guest needs. Retrieve messages and communicate the content to the guest. Retrieve mail, packages, and facsimiles or other special items for customers as requested. Field guest complaints, researching to develop the most effective solutions, and negotiating results. Listen and help resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert, especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Maintaining a clean and welcoming lobby area at all times Performing snow removal at the entrance when necessary to ensure guest safety Driving the airport shuttle as needed, following all safety and service guidelines Required Knowledge, Skills and Abilities: Must be able to explain and demonstrate that the essential functions of the job can be performed, with or without reasonable accommodation. Ability to read, listen, and communicate effectively in English, both verbally and in writing. Excellent calculator skills to prepare moderately complex mathematical calculations without errors. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve conflicts. Ability to access and accurately input information using a moderately complex computer system. Must be a motivated, energetic professional with exceptionally strong verbal and written communication skills and the ability to achieve company goals. Must have excellent hospitality skills. Must be able to quickly gain knowledge of the local area. Must have flexible availability and be able to work weekends and holidays. Dependability: Employees are expected to be on time and demonstrate regular attendance. Job Performance: Employees are expected to complete duties quickly, efficiently, and safely. Conduct: Employees are expected to follow worksite rules and regulations. Employees who violate worksite rules and regulations will be subject to disciplinary action, up to and including termination of employment.

The Portland Regency Hotel & Spa is looking for a Full-Time Front Desk Agent to join our team! We are a beautiful Historic Hotel of America located in the heart of Portland's Old Port District. Full-Time benefits include: Medical, Dental, Life, and Short-Term Disability insurances, Holidays, and PTO. Part-Time benefits include sick time. All employees receive: HHA Discounts, Fitness Center use, Uniform, Parking and Employee Meal. 401k plan with a match after one year. Hours vary weekly; shifts are 7am-3pm, 3-11pm, 11am-7pm, or 11pm-7am, including weekends and holidays. Summary: It is the responsibility of the Front Desk Agent to assist Hotel guest needs in a timely, professional, and reasonable manner. A guest's needs can be far-ranging, and an Agent must use his/her discretion in making decisions to help guests. This position requires professional judgment and initiative when assisting guests with their needs. Hotel guests generally have several needs and requests, and the Agent should try their best to adhere to the guest's requests, within reason. The Front Desk is the guest's source of information to the hotel and to the city. Essential Duties and Responsibilities: include the following. Other duties may be assigned. To check work schedule each week and report for all scheduled shifts on time and in complete uniform and with a name tag on. To punch in the correct department on the time clock no more than 5 minutes before the shift and punch out directly after the shift ends. To act in a professional manner at all times. Greet and welcome guests and visitors. Responsible for cash drawer in the specified amount to be counted at the beginning and end of each shift. All folios must be closed out properly, correct drop procedures followed, and all cash procedures as listed in the outlet training manual must be adhered to. Monitor public email account and respond to inquiries. Must have knowledge of all aspects and facilities of the hotel. When interacting with a dissatisfied guest, politely apologize and seek creative solutions for the guest to handle their specific needs. Must have knowledge of all packages, rate information, incoming groups, V.I.P's, and other hotel activities. Responsible for the knowledge of current and expired promotions and gift certificates. Taking individual guest reservations, as well as block reservations. Enters reservations from GDS booking sites as needed. Checking guests in and out of their overnight rooms. Assisting guests in any reasonable manner possible to assure the happiness of said guest (dinner, reservations, directions, amenities, linen, etc.) Dealing with all guest requests and/or complaints professionally and knowledgeably. Agents are to assist guests who may have complaints. Agents will be trained by managers on how to deal with guests in specific situations, of which there is not always a set policy, because each guest is different, and each problem must be dealt with separately. Answering hotel Phones. Must be able to effectively answer and send calls off to appropriate extensions. All calls should be answered within three rings. Enters wake-up calls and coffee delivery upon request. Issuing keys to appropriate managers and employees. All keys must be signed out by that person when issuing and when turning in. Daily charge distribution, i.e., posting to folios all charges applicable to a specific room. To perform any other related duties assigned by any Department Manager. Keep the Front Desk area clean. (Ex: Empty trash, empty recycle bins, deliver dirty dishes to the kitchen) Assists with the training of new desk members. Miscellaneous downtime tasks, stocking supplies. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have excellent attention to detail and be able to multitask. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs. Certificates, Licenses, Registrations None needed for this position. Other Skills and Abilities Computer skills and PBX skills. Property management system = Opera Education and/or Experience High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential duties of this job, the employee is regularly required to stand up to 8 hours; use hands to finger, feel, and handle; reach with hands and arms; and talk or hear. The employee is occasionally required to walk or sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust and focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Safety: To abide by the safety requirements of the Portland Regency Hotel & Spa and this department, as outlined in your safety manual, and report all accidents to a supervisor immediately.

Job DescriptionFront Desk Agent - Anchorage By The SeaLocation: Ogunquit, ME Job Type: Full-Time Compensation: $18 per hour Job OverviewAnchorage By The Sea is seeking a customer-focused Front Desk Agent to join our team. This role is responsible for guest registration, managing reservations, and providing guests with information about the hotel and surrounding area. If you excel in customer service and have previous experience in a service-related role, we encourage you to apply.Responsibilities Manage online, phone, and in-person room reservations in a fast-paced environment Communicate relevant shift information to the next shift and direct supervisor Welcome guests, process check-ins and check-outs, distribute room keys, and explain hotel amenities Process payments and resolve any discrepancies Address guest concerns and complaints in a professional and timely manner Provide guests with information about local attractions and amenities Collaborate with team members to ensure guest accommodations meet hotel standards and special requests are fulfilled Maintain a clean, organized, and well-functioning workstation Follow training procedures and adhere to standard operating procedures Perform additional duties as assigned by management Requirements High school diploma or equivalent experience Minimum of one year of experience in a related position Ability to work onsite at the hotel location Flexible availability for both day and night shifts Proficiency in English (reading, writing, speaking) Willingness to learn new technology platforms Ability to stand for extended periods at the front desk Ability to lift and push up to 50 lbs., including guest luggage (limited) Strong ability to work independently Friendly, professional, and customer-service-oriented demeanor Preferred Qualifications Previous experience in a customer-facing role Proficiency in Microsoft Office Suite Bilingual skills, with preference for Spanish or French

Part time and full time positions available Company Intro Are you a hospitality professional with a strong work ethic who enjoys working with people? Are you looking for an exciting opportunity to join a dynamic team at Lafayette Hotels? If you answered yes, we want to hear from you! Lafayette Hotels, a renowned family-owned and operated company with over 30 hotels and restaurants throughout Maine and New Hampshire, is seeking friendly, guest focused individuals to join our team. With properties in stunning locations such as Maine's Acadia National Park, the Southern Maine Beaches, and New Hampshire's White Mountains, Lafayette Hotels offers a perfect blend of work and adventure. **************************** Job Summary We are seeking a positive, service-oriented, energetic and self-motivated Night Auditor to join our team. The Night Auditor works the overnight front desk shift generally from 10PM - 6A or 11PM-7AM. We value dependability and honesty the most in our Night Auditors. Daily Duties Answer phone calls and assist any guest requests - towel requests, noise complaints, lock outs etc Communicate any issues with morning shift and other departments Welcome late arrivals Walk property periodically throughout the evening Adhere to and enforce all safety and emergency procedures and inform upper management of any unsafe conditions Other responsibilities as assigned Requirements & Qualifications Self motivated and independent Friendly and service oriented attitude Presentable and professional Able to stand on feet for up to 8 hours Able to read and write English Basic/intermediate computer skills High School Degree Some weekend availability, when we are busiest, is generally required in the hospitality industry Previous experience is preferred, but not required - we are willing to train someone with the right attitude Lafayette Hotels is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. Work schedule 8 hour shift Night shift Supplemental pay Bonus pay Benefits Employee discount Paid training

Job Description This is a part-time position - Please only apply if you are available to work days, evenings, weekends and holiday shifts. At The Highlands, we are dedicated to enriching the lives of our residents through compassionate care and unwavering support. We are seeking individuals who share our commitment to creating exceptional living experiences and who are eager to contribute to a supportive, family-like atmosphere. When you join The Highlands, you become an integral part of a team that values making a positive difference every single day. If you are driven by empathy and excellence, we invite you to bring your talents to our welcoming community. Full-time benefits include: PTO (Paid Time Off) and Holiday Pay: Take advantage of paid time off to maintain a healthy work-life balance. Daily pay: Get paid daily, providing you with financial flexibility and control over your earnings. Health/Dental Insurance 401K with employer match: Plan for your financial future with our 401k program. Life Insurance: Company paid life insurance Short and long-term disability: Financial security while you recover from an injury that puts you out of work Referral Bonuses: Refer qualified candidates and earn rewards Tuition Reimbursement: Invest in your education with our support Employee Assistance Program: Connecting our employees with resources for handling personal challenges Summary of Duties of the Concierge The Concierge Specialist provides clerical support; organize and maintain resident, personnel, marketing, maintenance, and resource files. The Concierge answers telephones, greets guests, and responds to residents' requests and assist in coordination of services to residents. The Concierge assists in providing services to residents, families, and guests. Essential Functions of the Concierge Answer incoming telephone calls promptly, taking complete and accurate messages, routing calls including locating residents when necessary. Receive visitors, having them sign registers, and routing them as appropriate. Provide information and assistance to residents coming and going, activities, and signing out when they leave the community. Assist the Wellness Director as needed with resident's doctors' appointments, including scheduling appointments, recording all appointments, notifying the driver of the scheduled appointment(s), and seeing that the resident gets there on time. Maintain resident mailboxes, including an up-to-date listing, assignment for new residents, names on boxes and returning mail to post office for move-outs; Receive and distribute mail as needed. Maintain the professional and organized appearance of the lobby and reception area, including making certain any adjacent equipment, workroom, and supply closets are neat and locked. Provide administrative support including typing, filing, preparation of reports, copying, scheduling appointment, and calling vendors, as requested by supervisor. Schedule work orders received from the residents and coordinate with Maintenance/Housekeeping. Assist with recruitment activities by placing ads, screening applicants, check references, scheduling physicals, and scheduling interview appointments, as requested by supervisor. Maintain inventories of supplies; Assist in ordering supplies approved by the supervisor. Resolve immediately or report to supervisor any unsafe conditions including building hazards, unsafe work practices, or threats to resident safety. Performs other related duties as assigned by supervisor. Non-Essential Functions of the Concierge Supports and participates in the resident centered activity programs. Participates in projects or committees as assigned. Attends all associate meetings including in-service education and associate functions, as requested by supervisor. Assists in a variety of tasks involving residents as assigned. Knowledge, Skills, Abilities, and Experience High School Diploma or GED at a minimum. Experience in general office procedures, computers; Windows, Word, Excel, Office, Outlook, Internet-based programs, Emailing, Scanning, and general office equipment. Physical requirements include the ability to communicate by speaking, seeing, and hearing sufficient to serve the residents. Professional and neat appearance and presentation, adherence to the dress code, and good personal hygiene are expected. One year of office or hospitality experience preferred. Good grammatical and writing skills, proficient with email process and etiquette. Ability to read, write, and speak English. Must have excellent customer service and interpersonal skills to work with various levels of people, associates, and residents. Be free of communicable disease. Completion of drug testing and criminal record background check upon hire and upon request of supervisor. Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds. Adhere to and carry out all policies and procedures. Maintain confidentiality of verbal and written information pertaining to residents, facility operations, and personnel. There is no greater way to elevate your career than by contributing your passion and skill to a senior living community. Grace Management, Inc. is committed to helping nurture a sense of belonging by helping you grow professionally. The quality of our communities is determined by the quality of our employees.

Receptionist - Veterinary Front Desk Salary: $15.50-$20.00 per hour, based on the candidate's skills, experience, and qualifications. Schedule: Full-time and part-time positions available. Monday-Friday from 7:30 AM to 5:00 PM, typically scheduled as four 10-hour shifts. No weekend hours! Bucksport Veterinary Hospital is hiring full-time or part-time Customer Service Professionals to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes. What to Expect As you join our mission, expect to be supported in your work and home life with: All the benefits you deserve-medical, dental, vision, and plus an employee pet discount because we know your pets are family, too! Paid time off. Take the time you need to recharge. 401(k) with a generous company. We invest in your future while you care for our pets today. Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country. Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role. Key Responsibilities: Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured. Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff. Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care. Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail. Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology. Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors. Qualifications: Previous experience in a veterinary office is preferred. Basic knowledge of veterinary terminology and procedures Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy Ability to maintain a calm, professional, and positive demeanor About Bucksport Veterinary Hospital Bucksport Veterinary Hospital is a family-owned, full-service small-animal practice dedicated to keeping pets healthy and happy for life. We provide everything from routine wellness care and vaccinations to diagnostics, surgery, dental work, and emergency support - all in a modern, renovated facility We believe in preventive care and offer customizable wellness plans that allow pet owners to spread the cost of care over monthly payments while getting access to discounted services and products. At Bucksport, we treat pets like family. Our compassionate and supportive team collaborates to deliver personalized, quality care in a warm and welcoming environment. If you join us, you'll be part of a close-knit practice focused on integrity, teamwork, and a genuine love for animals.

Full-time Description Status: 40 hours/week Full Time Are you ready to be part of a fun, engaging, and hardworking team? Voted one of the 2025 Best Places to Work in ME, Pines Health Services is where you want to be! Pines currently has an immediate opening for a Medical Office Specialist in our Caribou Health Center located in Caribou. Qualified applicants must exhibit a commitment to our vision, mission, and goals while delivering exceptional patient care. Applicants must be competent with computers, have excellent verbal and written communication skills, be outstanding listener, be problem solver, prioritize workload, and be able to work professionally and independently. Previous experience in health care is preferred; however, we will train the right person. Pines Health Services offers competitive salaries and a comprehensive benefits package. For more information about these exciting opportunities Position Summary: Welcomes and orients patients and visitors into the practice, and ensures that demographic, financial, and insurance information is correctly obtained and updated. Provides clerical support and assistance to health center staff, including physicians and mid-level providers. Essential Functions: 1. Answers the telephone, handles all patient calls, routes to appropriate persons, or takes messages, ensuring adequate information is obtained. 2. Schedules patient appointments and keeps provider informed of schedule, notifying clinical support staff of patient's arrival. 3. Confirm patient next day appointment. 4. Greets patients and visitors, determines their needs, and directs them appropriately. 5. Checks out patients and schedules follow-up appointments and referrals, if needed, per provider instructions. 6. Identifies workers compensation visits and compiles appropriate documents. 7. Scan documents into medical record. 8. Prepares deposit slip for payments received and deposits at bank. 9. Performs billing and related billing functions. 10. Gathers patient registration information, and insurance cards ensuring such information is accurate and enters such information into the electronic medical record. 11. All insurance cards to be scanned at visit. 12. Verifies eligibility through EMR, insurance portals or over the phone with insurance companies. 13. Attaches insurance referral to all appointments when needed. 14. Collects patient co-pays. 15. Faxes, copies, or mail medical information as needed or required. 16. Performs other work-related duties as assigned. 17. Complies with local, state and federal laws and regulations. Requirements Highschool or GED preferred. Contact: For the full job description or additional information, please contact Kelly at ************** or ********************. Pines Health Services offers a competitive benefits package. You can view the complete details here: Pines Health Services Benefits. Pines Health Services is an Equal Opportunity Employer and Provider

The ER Registration Clerk is responsible for the complete and accurate registration of all patients obtaining services at Northern Maine Medical Center. Responsible for accurately gathering and entering patient information into the Cerner system as received from the patient and/or physician office, verifying benefits for non-pre-registered patients and obtaining signatures on required forms. Responsible for ensuring an efficient, complete, and timely patient registration process that models the customer service philosophy of the organization. ESSENTIAL FUNCTIONS: 1. Patient Experience & Communication * Provide premier customer service and communication with patients, families, staff, and external contacts. * Ensure patients and families have the best hospital encounter possible. * Communicate clearly with patients regarding financial responsibilities, payment options, and referrals to financial counselors. * Maintain a professional appearance, follow dress code, and uphold NMMC's code of conduct. 2. Patient Registration & Data Accuracy * Collect, validate, and accurately enter patient demographics, insurance, and case-specific information (95%+ accuracy). * Copy/scan insurance cards, photo IDs, and required documentation. * Ensure Medicare Secondary Payer Questionnaire is completed when applicable. * Maintain confidentiality in compliance with HIPAA guidelines. 3. Insurance Verification & Authorization * Verify insurance eligibility, benefits, and pre-authorization requirements using online tools and payer contacts. * Update patient account information to ensure accurate billing. * Partner with the Financial Advocacy team on insurance issues. * Prepare pre-registrations and pre-admissions for in-patient admissions. 4. Financial & Compliance Responsibilities * Collect and log patient co-pays, generate receipts, and balance cash. * Ensure compliance with EMTALA regulations. * Scan, archive, and maintain accurate records for billing and medical review. 5. Emergency Department & Safety Support * Apply critical thinking skills in emergent and high-pressure situations to ensure timely, safe, and accurate registration processes. * Assist ER staff in maintaining environmental and patient safety standards, including crowd control and safety in the waiting area. * Maintain competencies in: MOAB (Management of Aggressive Behaviors), HEPA Mask Fitting, CPR Certification, and 1-to-1 patient care support when needed. * Act as an integral member of the ER team, able to function independently while supporting clinical staff during crises. 6. Operational Support & Team Contribution * Professionally manage incoming calls and function as switchboard after hours (7pm-7am). * Coordinate bed requests and admissions as directed. * Monitor and maintain ER waiting area, HICS supplies, and patient safety. * Keep Supervisor informed of delays, issues, or operational concerns. * Crosstrain to support coverage in all registration functions. * Adapt positively to changes in policy, insurance, and operations. * Support team-based results, quality, productivity, and attendance standards. 7. Professional Competence & Independence * Demonstrate knowledge, skills, and competencies through testing, quality review, and daily performance. * Perform duties independently with minimal supervision. * Support the team by carrying out additional duties or responsibilities that contribute to patient care and departmental success. EDUCATION, TRAINING AND EXPERIENCE: * Requires high school education with current computer technology. * To witness signatures on patient consents - must be at least 18yrs of age. * Computer skills with typing abilities. * Excellent written and verbal communications skills, as well as analytical capabilities. * Knowledgeable in office functions and processes. * Bilingual preferred but not required. WORKER TRAITS: * Ability to effectively determine priorities and plan workday without routine and constant supervision. * Knowledge of and experience in coverage practices and eligibility criteria for third-party payers, both commercial and governmental. * Capable of empathizing with the circumstances of coworkers, patients and families while maintaining an objective approach to the disposition of each account. * Persuasive verbal and written skills. * Knowledge of and experience in general hospital business practices and information flows. * Experience in working with customers in financial transactions.

Job Summary You will be an integral member of the front office team that creates distinctively different and authentic experiences for our guests. You will warmly greet guests and assist them with their travel itinerary, reservations, and overall guest experience details. You will be able to promote hotel services and amenities to the guests, and connect the guest to local and authentic experiences in the community. Are you friendly and able to work in a fast-paced environment? The Hotel overnight front desk agent attends to guests' needs, included, but not limited to, registration, checkout, and cashiering. Full Time Benefits: Health, Dental, Vision Insurance Life and AD&D Insurance Long-Term Disability Insurance Voluntary Accident and Critical Illness Plans Optional Supplemental Life Insurance 401k match of 100% for 3% Referral Bonuses Hotel, Restaurant, Spa and Retail Discounts at Our Portfolio of Hotels Paid Time Off - Earn up to 2 Weeks of PTO Within Your First Year Responsibilities Use your exceptional written and verbal communication skills to provide ideas about guest amenities and experiences, and organize itineraries and reservations on their behalf. Utilize the freedom to go beyond to become an expert in the local community and confidently connect vistors to unique and unforgettable experiences in the local area. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Have an impeccable eye for detail to ensure accuracy and efficiency. Qualifications Excellent guest service skills Excellent verbal and written communication skills Proficiency with computers Previous front desk agent or night audit experience preferred Knowledge of Opera a plus Ability to work 3rd shift and weekends Ability to stand, walk and lift up to 25 lbs We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or any other characteristic protected by federal, state or local laws.

We are currently seeking a receptionist for our Jordan Spa at Sunday River Resort. This individual will serve as the first point of contact for our guests, representing the face of our spa. The ideal candidate should possess professionalism, organizational skills, and excellent communication skills, with a strong focus on delivering exceptional guest service. Responsibilities * Accurately manage spa appointments, including booking, changes, charges, and cancellations. * Assist clients in booking appointments and provide recommendations for services and products. * Follow standard operating procedures to properly open and close the spa each day. * Maintain a clean and professional work environment. * Support service providers in ensuring guest accommodation. * Possess knowledge about Sunday River and the surrounding area to provide accurate information and directions to guests. * Be well-informed about our vendors, spa menu, including seasonal offerings, and proficient in upselling to spa guests. * Handle guest questions and concerns professionally and courteously, whether in person, through email, or over the phone. * Actively promote current retail or service promotions offered by the spa. * Inform guests about resort-wide activities and events. * Develop expertise in product offerings to provide knowledgeable recommendations to clients. * Available to assist in other hotel departments as directed by management. Qualifications * High school diploma or equivalent (preferred). * Previous experience in guest service or reception (preferred, but not required). * Ability to work nights, weekends, and holidays. * Proficiency in computer skills, including SpaSoft, Microsoft, and Social Schedules (preferred). Compensation & Benefits * Wages range from $15 to $18 per hour, depending on experience, with opportunities for professional growth and advancement * Team Member Perks include: * Free Ski Pass and access to other Boyne Resorts * Resort discounts on dining, retail, lodging, and spa * Eligibility for affordable team member housing

Full-time Description Status: 40 hours/week Full Time Are you ready to be part of a fun, engaging, and hardworking team? Voted one of the 2025 Best Places to Work in ME, Pines Health Services is where you want to be! Pines currently has an immediate opening for a Medical Office Specialist in our Caribou Health Center located in Caribou. Qualified applicants must exhibit a commitment to our vision, mission, and goals while delivering exceptional patient care. Applicants must be competent with computers, have excellent verbal and written communication skills, be outstanding listener, be problem solver, prioritize workload, and be able to work professionally and independently. Previous experience in health care is preferred; however, we will train the right person. Pines Health Services offers competitive salaries and a comprehensive benefits package. For more information about these exciting opportunities Position Summary: Welcomes and orients patients and visitors into the practice, and ensures that demographic, financial, and insurance information is correctly obtained and updated. Provides clerical support and assistance to health center staff, including physicians and mid-level providers. Essential Functions: 1. Answers the telephone, handles all patient calls, routes to appropriate persons, or takes messages, ensuring adequate information is obtained. 2. Schedules patient appointments and keeps provider informed of schedule, notifying clinical support staff of patient's arrival. 3. Confirm patient next day appointment. 4. Greets patients and visitors, determines their needs, and directs them appropriately. 5. Checks out patients and schedules follow-up appointments and referrals, if needed, per provider instructions. 6. Identifies workers compensation visits and compiles appropriate documents. 7. Scan documents into medical record. 8. Prepares deposit slip for payments received and deposits at bank. 9. Performs billing and related billing functions. 10. Gathers patient registration information, and insurance cards ensuring such information is accurate and enters such information into the electronic medical record. 11. All insurance cards to be scanned at visit. 12. Verifies eligibility through EMR, insurance portals or over the phone with insurance companies. 13. Attaches insurance referral to all appointments when needed. 14. Collects patient co-pays. 15. Faxes, copies, or mail medical information as needed or required. 16. Performs other work-related duties as assigned. 17. Complies with local, state and federal laws and regulations. Requirements Highschool or GED preferred. Schedule: M-F 8a-5p with rotating Saturdays. Contact: For the full job description or additional information, please contact Kelly at ************** or ********************. Pines Health Services offers a competitive benefits package. You can view the complete details here: Pines Health Services Benefits. Pines Health Services is an Equal Opportunity Employer and Provider